Wheelchair-accessible entrance
Yes
Public Storage in Sterling Heights
Categories
Location on the map
Sterling Heights, Macomb County, Michigan, US
Accessibility
Phone: +1 586-804-5024
Site: https://www.publicstorage.com/se...
Site: https://www.publicstorage.com/se...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:6AM–9PM
- Wednesday:6AM–9PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9:30AM–5PM
- Sunday:9:30AM–5PM
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Comments (199)
Jodie has been very helpful and is always very happy to be around.
Jodie is the Best Manager @ Vandyke Sterling Heights Storage - PERID!!! JMC
Great storage facility. Jody is very nice and helpful 100% of the time
I visited the facility on Van Dyke to pay a bill that was due at my facility in Shelby Township Michigan. I walked in and there was a wonderful young woman named Jessica, she was so amazing I happen to own my business and Ive been an employer for some 36 years. To whom it may concern dont let this young lady go. Jessica helped me she blessed me beyond measure set me up for automatic payment and took care of me again very very professionally I want to say God bless her and promotion comes from the Lord amen Sincerely, Glenda
Very pleased with with public storages services. Jodie the property manager has been very helpful and friendly. Keeps the grounds in good condition as well. No complaints of any. Keep up the good work.
Jodie is awesome, and she is very helpful thank you for being there and help us .
Jodie was so helpful and kind, she answered all my questions, I know I was probably a pain, but she was so helpful and let me vent, even though I’m sure it’s not part of her job to listen to people’s problems. I definitely recommend this public storage. The customer service is excellent. Thanks again Jodie! 😊
Jodi works so hard to keep this facility at its best! She knows her job and goes wayyy above and beyond in her work to get everything done! Jodi is the best!
I definitely recommend here due to Jodie being so helpful.
Jodie was super nice and professional!
I have been renting from Public Storage for a few years now. Jodie has been there from the begining and has been awsome to deal with. She has always answered questions, concerns and helps with any problems I may have. If PS had more employees like her, the company itself would be better.
Thank you Jody for all your help! Love this place!
Jodie was amazing! Having problems with my lock and she went above and beyond to help me. She was very personable and pleasant.
I wanted to say thank you so much to Cindy, best customer service Ive experienced in a while. Even though she was new to this branch office, not new to working at Public Storage, she handled herself with grace and kindness, and professionalism. The storage units are very clean, and customer service was very helpful.Andy, helped the next day as well. Very friendly.Both Andy and Cindy have outstanding customer service, they are good at relating to people. Thank you!
Jodie is very helpful when i go in there
I just got a unit here September 2019 ago from writing this. So far so good, Cindy helped find me a unit that works great for me. I brought my own lock, however I had to come back with a slightly smaller one because the unit only accompanies certain locks. The lock I ended up bringing is still more than sufficient and I could always add a second one as there are two holes for locks. It’s a good idea to take a close look at the unit if you plan on bringing your own lock.The unit looks clean and the light works. The foot handle at the bottom of my door is missing, but Cindy said they should be able to replace that. I can still open and close the unit with ease. I noticed they have some cameras, which is good, maybe one was offline when I glanced at the monitor. I haven’t visited at night yet so I don’t know how the lighting is for nighttime. They do appear to have vermin traps so hopefully no mice or other critters make their way into my unit.Thanks again Cindy.I will update this review should anything need to be changed.
Jodie and the staff at the property helped us to quickly reserve a storage on short notice. They took the time to show us the actual unit and answer all questions, as well us help navigate through the online rental process. Thanks Public Storage!
Jodie was amazing. She took the ease off my mother in between selling a house and moving into a new one. Jodie made This in between time easier by being so genuine and caring. Explaining everything. Thank you Jodie.
This is our second time renting a space at this location and Jodie is the reason why. We have confidence in her professionalism. She is friendly and helpful. We like dealing with her and know she is passing on her expertise to Quaza who is also personable. Great staff at this location!
Jody was a great helper with all of my questions
I have been and public storage for now for six months at the Sterling Heights location and Everytime I go in to make my payment Jodie is always smiling and happy to greet me. I feel my belongings are safe and secure and I’m very comfortable with their staff!
I was in on December 30th to rent a storage unit and spent time talking to Jodie. She is very good at her job and went over everything with me. She suggested many items for purchase, but at end of the year the purse strings are tight! Overall all great experience and thank you again Jodie for all your help.
Jodie is one of the nicest people I have ever met! She has great customer service and fast service as well. She is very accommodating and helpful. I would recommend this location !
Last week I stopped in to pay my rent and about a hour later I got a phone call from Jodie that I over payed and that two hundred dollar bills had stuck together. what a wonderful person she is to call me and return it.Thank you Jodie so much.
Andy was super friendly and very accommodating. I had a huge moving truck so he made sure I had easy access to a unit. Andy was also fast and explained everything in great detail so that I wasn’t confused about anything. The prices are always reasonable and the customer service is outstanding.
Jodie was friendly and very good at her job. Great service. My new space was very clean
Smooth rental experience and friendly staff. The prices are competitive as well. There was a discount when I did my initial registration online. So far I feel pretty good about the security and the overall cleanliness and easy access. They have a gate that requires an access code provided at time of rental.~ JTC ~
Jodie was so awesome! She explained everything to me with patience. It was a quick and easy process, and I will always come to Jodie for all of my future storage needs!
I needed a storage unit quick and fast and was short on funds. Jodie and Dee were quite helpful. Jodie took the time to explain the products in lobby too. I found extra boxes which I needed at a very low cost. I appreciate Public Storage. I will be back.
Will be needing a space in January stopped in to check on pricea and Jodie was for helpful in answering all my questions.
I travel a lot, so I make payments wherever I happen to be at. I went to this store to make my payment for next month and Nina was just so pleasant. She was very nice and made my day! Thanks Nina for doing such a great job! If I am ever in this area again and need to make a payment, I will be coming here for sure!
We (my sister and I) were greeted by Nina, a pleasant young lady, with a nice smile. She answered all of our questions. Reassured us of safety and security of property. Got to ride in a golf cart. Informed us all about box prices and special offer. Also made signing paperwork easy. Just a great experience all around. A very good salesperson , I recommend her as a keeper! We were satisfied with the services. Thank you, Nina . Sincerely, Karaczewski Sisters
I went in today not 100% sure what stuff I needed for my move. I spoke with Betty and she was amazing. She helped me understand what I needed and why. She suggested a few things I would have never thought about doing. She was so helpful and very customer friendly. I would recommend this location to anyone.
Best place ever!Betty & Chelsea were amazing, Ive been in here within the past 2 days straight trying to get everything situated. Chelsea helped me moved into a bigger unit, and I couldnt be happier with the customer service I got in the paSt 2 days. Very pleased. Thank you ladies!!
Martin this place is great very kind I highly recommend
Jodie is a rockstar property manager - always available - always easy to get along with and very knowledgeable
Jodie Was very helpful with all the questions I had in regards to my unit. Answered all my questions. She was very polite ,patient professional and respectful. Fantastic person. 👍🏻. Definitely recommend this location
I stopped in to buy boxes and moving supplies for our upcoming move and Jodie at the Sterling Heights store on Van Dyke was very friendly, helpful and I will definitely recommend your facility. Good customer service is hard to find, and you have it!
Quaza helped me find a storage unit to suit our needs. She even took the time to show me more than one unit. She was happy to explain the different options and pricing. We like our storage unit and would recommend this location!
Jodie was fantastic. As I was finalizing a unit online, I received a phone call from her asking if I needed any help. She had answers for every question I had and invited me to look at the unit in person. We visited the unit and Jodie knew ever6about it and more about the things that we would probably need to fight any moisture when storing Collectables. She is a valued employee and deserves a raise yesterday. Dont let this employee go! Shes your number 1 hardest worker.
Rented at this location today and Brenda was such a great help. I had my 3year old daughter with me and Brenda was such a big help with her. She loved the golf cart ride. So thankful it was such a great experience.
When you decide to do a home improvement project, you have to figure out what to do with all the stuff you have that gets in the way. So in looking for a solution I discovered Public Storage. Their month to month rental as well as the pro rated fees was a big plus. Nina and Nate were the reasons I chose this particular Public Storage location. Nina called me before and after my move in date to see if I had any questions. My specific request was met with a no problem we can do that. When I got to the facility on move in day, Nina took me to the unit I was renting while Nate, bless his heart, took care of all the paperwork. This made the process go smoothly and quickly. I feel comfortable my belonging are safe and dry and when this project is finished, I will definitely use this Public Storage location again for the next project.Updated: 9-24-15With our home improvement project completed it was time to pull our stuff from storage. I called a couple days before I arrived to notify them. When I arrived Nina (bless her heart) recognized me from my move in and was ready with all the paperwork to close out the storage unit. She was friendly and made sure I was happy with my stay at this facility. We had such confidence in the safety of our stuff we actually stayed 3 months longer than we needed to. For anyone looking to rent a storage unit whether it be for a short term project or a long term solution, this is the place to go and Nina will take good care of you.
The service at the Sterling Heights location was awesome. Brenda and her new trainee were very helpful and courteous and.took really good care of me. The premises are very secure and well-maintained. I would most definitely recommend this facility to my family and friends.
Jodie Was very helpful with all the questions I had in regards to my unit. Answered all my questions. She was very polite ,patient professional and respectful. Definitely recommend this location.
I like this facility. Staff (girl in office) always on to of helping customers. I want her. Im going to offer her DOUBLE what you guys pay her! Well deserved. If I remember, her name is Betty. Great customer service skills!!
I have used several different storage places over the years and this is the best by far. Nina is very professional, helpful, friendly and provides good customer service. The cleanliness and appearance of the facility is impressive too. I would recommend to anyone. Great job Nina!!!
I am preparing to move to Michigan, I went by this location and talked to Nina. She was professional, courtesy, helpful, and very informative. The property was clean and well taken care of. I saw Nina interact with some customers and she seemed to always go above and beyond. I will definitely be returning to this location and I will recommend this Public Storage and Nina to everyone!!
I stopped in this location to pay my bill and I would just like to say what a great experience I had. I usually make my payment on-line. Nina was very professional and friendly. I love that I can pay my bill at any location. I would recommend Public storage for anyone who needs short term or long term storage.
Ive had such a nice experience at 16 van dyke with Mary. She polite and friendly. Most enjoyable. I love Nina, she sweet and friendly and always has a smile on her face. It brightens my day.
Rented a unit from Nina today and she made everything quick and easy. Very clean and well kept. Everything was explained well and we even got a great ride in the golf cart. I would recommend this location and Nina to everyone.
Ive had such a great experience with public storage. Jodie was fantasic. She answered all our questions and was very efficient. I will be going back here for any of my storage needs.
Just wanted to say as a customer, the service is great, place is clean, Jodi is an awesome Customer Service Representative. Thank you. Keep up the great work.
These ladies are awesome, Im always greeted with a smile every time I walk in. I tend to stay longer than usual because of the great conversations. Never had a problem or any issues, anything I needed they assisted me with. Ill say with having the energy and spunk that they do..... It makes a difference. #teamChetty
Stopped in to pay on my mother in laws unit and was helped by Melissa. She was very nice. Will be storing here myself next fall while moving due to the knowledge and friendless of staff along with a clean, well kept property.
Great place to store when you dont have other options. I have a small apartment and need storage for seasonal things. Its Secure and affordable. Brenda is always very cheerful when I come in to make my payments.
Was shopping around for a unit for some short term storage. Was impressed by the cleanliness of the facility and the level of service. The customer service rep Amanda was very friendly and helpful. She answered all my questions and was very knowledgeable. Will definitely use this service in the near future.
Clean well kept property. Thanks Jodie for providing excellent customer service great place to store.
Quaza was very helpful. She showed me the storage unit, offered moving supplies, and broke down my payments so that I understood everything. Amazing service! Definitely recommend renting units from this location!!😊😊😊
We got a Wonderful deal on our storage unit. Nina was so sweet, patient, professional and informative, and helpful. We could not rate this place any better! Excellent service at an affordable rate. Thank you so much nina!!!!
Jodie was very helpful and made it a great and easy process!!You have to do your homework. There are specials available online that they can not offer on site.
I met with Nina and she set me up with a storage unit that was just right for me. It was a painless and quick process. Its to bad there arent more people like her when it comes to service. Good job Nina!!!
Just vacated last month after renting for several months while waiting to close on my house. The property is very safe and well maintained. Brenda was always polite and friendly. I will definitely return if I ever need storage again
Though store manager had messed up my reservation, Cindy and Quaza have been helpful to let make another reservation right away. Ended up paying $6 more each month because of the mess up. Apart from that, its a clean and good amount of space to serve my purpose.
Jodie was so helpful to me even giving me a refund when a mistake had been made if I’m ever going to need a storage unit again I would want Jodie taking care of it.
Jodie was very helpful today. Thank you.
Betty is amazing, her service is beyond A++ the only problem I have is why she doesnt have a golf cart to ride around in while showing clients the units. I asked her about it & she said it was broken & needs to be fixed. Please fix it for her! Thank you once again Betty!!!!!!
My wife and I got this unit to store our basement while we were building a new house. Everything was fine. Then she passed away, I had her bank card canceled and the auto payment did not go through one month. After 15 days they took my lock off and installed their own. They were going to put it up for auction after only 15 days late. I never got a call about being late and have never missed a payment in 12 months.I can not get into the unit because my name is not on it, hers is. I gave them the death certificate but that is not enough, I continue to pay because it has personal items in there that are my wives, but I am unable to get to them.They have the worst customer service then any place I have been to before, Taco Bell is better then this company. All the way to the manager are bad. Will never deal with this company again once I move out.
I stopped by in need of packing supplies and with exceptional customer service, Brenda took care of my every need. She answered every question I had, which was a lot, and was extremely patient and kind. I look forward to my next visit. Great staff.
The new property manager at public storage between 15 mile and 16 mile on van dyke hooked me up - her name is Quaza and she rocked my world - saving a ton of money for my storage unit ! If you want to get some great deals go and see Quaza !
If you ever come across the need to store your belongings quickly, Public Storage is the place to put them. Deanna was very helpful with setting me up with my unit. With Brenda by her side, the Sterling Heights location makes a great team!
We recently had the opportunity to revisit Public Storage in Sterling Heights. Our business was taken care of very professionally and completely with Nina. She is a dedicated employee and made our check in go very well. The facility is clean and everything we need.
Jodie returned my call promptly and provided all available options for the resolution of my issue. Jodie provided excellent customer service. 5 stars
Today my bank kept messing up my transactions and would not allow my charges to go through. I had to go home to get another credit card in rush hour/construction traffic. This was at 5:30pm. Public Self Storage closes at 6pm. Betty was awesome because she waited for me to come back. It was about 6:11pm when I finally go back. And, she helped me load my purchases in my car!! Thank you, thank you Betty!!!
I am very happy that I choose Public Storage for my needs. I appreciate how helpful the staff there is. I always go in to pay my bill and the property is kept neat and clean. On my last visit Brenda was especially helpful to me.
Betty took the time to review the facilities and all the required documents with me. All the staff were very friendly. It was also the best priced unit for that size in the area! I would recommend this storage facility to anyone.
Jodie is a wonderful property mgr. She awesome with her customers. I would refer this place to others.
Love this location ! Nina is always helpful she has a great professional attitude and keeps a smile on her face. Thanx for your commitment to great customer service. Five Stars ;-)
I just wanted to say that I only stopped in for a few packing supplies I needed and Brenda was so much more than helpful and got me everything I would need to get the job done. Employees like her are a rare find! Thanks again for everything!!
Everyone there is so friendly, Nina is a wonderful addition to the company. We have gotten to a first name basis, which makes it seem more welcoming. Excellent with accommodations.
Great experience with Jodie. She answered all my questions, and informed me of everything i needed to know about storage facility. Highly recommend!
Amanda did a great job of helping me sign in. Very friendly and courteous. Dont know why shes wearing a trainee badge. She is beyond the status of trainee in my opinion.
I needed MORE SPACE.. and Michelle was the pleasant voice on the phone.She did not skip a step when showing me what would be my new rental.There have been some recent changes at the location (none of my business... this is the RIGHT PERSONThe transfer policy of partial credit when moving from# 1 UNIT#2 UNIT is not the correct policy.. Michelle was following ON SCREEN PROMPTS.Disappointed with that. NOT with Michelle .KEEP HER please.
Jodie is officially our goto storage consultant. We have multiple units at this facility and one of the reasons we stay loyal is Jodies quality customer service, honesty, and follow through.
Jodie did an awesome job setting me up with the storage unit.
I was struggling to get a very big box to send the car seat and baby stroller to my friend. Finally I got it from Public Storage, the one I was expected. Nina and Kathy helped me a lot to check whether it fits my requirement or not. And finally even they came to load it in my car too. It was so lovely care I never got it from any, any and any body. Words are never enough to describe how incredibly wonderful both of them are. If they will continue giving this kind of care to everyone, then the sky is limit for them. I wish all the very best to both of them for their career.
Great location and a very nice staff!!! Make sure to use this facility for all your storage needs!
Jodie has always been very professional and assisting with any concern that we’ve had. Thank you for kindness and professionalism!
The ladies at this location were fing awesome! They helped me figure out what size I needed and made great suggestion in covers, boxes and other things to protect my stuff! At a time when I had just had the worst experience ever at one of their competitiors, I really appreciated them. Great service, great attitudes, I would and will suggest them to anyone who asks! #TeamChetty #Getthejobdone
Nina is a very professional and sweet person. I see her once a month and Im always greeted with a smile. Nice clean environment also:)
Great experience so far, Jodie the manager was very professional and she made getting a 10X20 unit a very smooth, quick process! Thank you, Jodie!
My husband and I enjoyed meeting Betty and Chelsea they are funny and awesome people and we made the process really easy thank you both Betty and Chelseas very much
I love this place they work with you great funny staff. I came in to move out and i didnt know my code Chelsea help me along with a great conversation full of laughs yet professional and Dee moved me in with no problem highly recommend this facility great place to do business
Awesome staff Jodie was very knowledgeable about the sizes of each unit & gave me advice on how to keep my mattresses from molding while in the storage unit.
Jodie helped us find a storage unit at a price that was great she was so nice and helpful. If anyone needs help go to her she is great!
Jodi is wonderful to work with. We have 2 parking spots and one storage space with Public Storage. I would recommend her anytime. Thanks Jodi.
We have had a small storage until here for about 2 years. The staff is very friendly and helpful, the place is clean and well taken care of. The only issue I have is the constant raising of the price. The stuff just sits there! It doesnt need to be tended to. I just cant understand the constant price increases. Will be cleaning it out this summer. Either garage sale or giveaway. Not worth paying the prices to hang onto it.
Hi today I came in not knowing my rental was increased & Betty really help me out she went over & beyond customer service duty. Im glad she was there cause I was very upset! Betty calmed me down & reassured me that she would get to the bottom of it & she did! Thanks Betty you ROCK !!!!!!!
Highly recommended very professional and friendly staff. Jodie was a great she helped me with all my needs thank you keep up the good work 👍🏻
Jodie is friendly, professional, knowledgeable. A pleasure to work with.
Andy at the Sterling Heights location helped me with getting a storage unit and he was extremely friendly. I definitely recommend getting a storage unit here. It is very convenient being able to drive up to the unit.
Jodie is the worst. Dont believe all these fake reviews for a discount. I wanted to test her honesty with pricing and she tried upcharging $30 a month then what they are offering online. Not only that, my homeowners insurance covered insurance on storage units but she forced me to purchase their insurance for $11 a month. The place is also dirty and unkept. The contract says you have 5 days after the month to remove your belongings but Jodie will replace your lock and charge for another Month with late charges after 2 Days. If you like shady businesses that try to buy your reviews that you will love this place.
Great place to rent a storage unit. Chelsea was great and very helpful. Had great customer service which u dont see much now days. WIll definitely use them again!!
Jodie was very helpful.
Very informative. Jody helped me get into my storage and it was very fast and simple. I highly recommend her and the storage company.
Jodie was very helpful and answered all my questions and explained policy of the facility without any nonsense and was to the point and pleasant.
Jodie gave me excellent service very professional very prompt walked me through everything and even told me about the damp check thank you Jodie and public storage for the great service
Jodie was helpful and fast to get me my unit
Great place to store stuff. Staff member Jodie was very helpful in showing me different options for storage spaces. The property seems very secure as well
This storage unit place is so clean and the units are great. I walked in and Nina was so friendly with that big smile. She helped me with everything and only for $1.00. I will be here for a while.
Im a current customer here, my rate increased and I walked in and Amanda gave me a number to call and fix it. Shes a great worker and wish there was more workers like her! Very kind person!
This place is such a rip off ... management and the employees are a joke ...from over charging..to the front door locked and office is empty because employee is outside smoking for 20 mins ..high pressure sales...and trying to charge for the month AFTER I moved my stuff out ... Im telling you go someplace els ..youll pay less and youll get better treatment....
I am very pleased with this location Betty was really helpful and informative she even stayed after hours to move me in. I feel my belongings are safe within their indoor storage lockers and I would recommend renting here to others
Jodie is awesome and ever so accomodating.
The service provided by Jodie at this Public Storage facility was phenomenal! Highly recommend anyone looking for a unit with excellent customer service to come here!
Delightful! Nina greets me with enthusiasm every time! She is a shining star! She pops up out of her chair with a bright smile always! Love her! :)
I would like to thank Dee over at public storage again for a great service she has done for me I appreciate good customer service and a well great and friendly smile thanks again Dee and keep up the good work you do thanks PS.
Great people at the office! Come see Nina! Shes great. Only complaint was there was ice build up in front of my unit during the winter but this winter was also brutal.
I had an issue with a lock , Nina the attendant was awesome. She came out in the cold and helped. She is great and so is public storage sterling heights
Had a lovely experience with the sales person name Jodie bueatiful person very hospitable an took care of me Well shout!!! Out to Jodie!
Jodie is extremely professional and courteous. Very smooth process, no issues and she answered all my questions.
What a great place to store. I needed to have 24hour access to my unit for my business. I looked everywhere. Nina told me that it would be no problem! Thanks Public Storage for being the perfect place for me.
Jodie was such a huge help! I had never stored my stuff before and she showed me the ropes.If you need help Jodie is the one to ask for! 😍😍
Nina and Karen are amazing! They make sure every experience I have with public storage is positive. A+ ladies!!
Great job working with Reuben on getting the unit rented. I was in a rush and he was on point, detailed, and helpful. Two thumbs up! --Chris Conley
The manager Jodie was excellent addressing all of my questions.
Nina is AWESOME! Really good customer service. As i walk in to pay my rent she is really helpful in providing service needed to my situation
My husband spoke to customer service they did not tell us about a lock and insurance. But Amanda was very nice and helped us out. Very clean store.
Betty rented me a unit, she was very informative and helpful and friendly :) she is a people person and made it fun to rent but stayed professional the whole time.
I would like to thank Ms.Jodie for the kind Assistance, she did a great job when she helped me to get a storage.public Storage is the best storages placeI highly recommend 👍
Amanda was so wonderful to us when we walked in to the store she greeted us with a smile and welcome she was informative to the point of even being able to tell us how many boxes I would need to move thank so much.
Jodie was very professional and personal made my first storage experience really easy.. thank you for being so helpful
Nina was a great help and made it an easy rental. The property was clean and neet. Most of all it looks to be very seccure. I would highly recommend this property for all you storage needs.
Betty was cordial, helpful, and a consummate professional. She got me the best discounts and answered all of my concerns and questions. Superb service!!!
Great customer service and rental rates cheaper than other storage places. 👍
Jodi runs the property and keeps everything very well maintained! Love being able to trust this place and her!
Renting a storage unit at this facility was quick & easy. Brenda made the transition to Michigan that much more enjoyable. Thank you to everyone at public storage.
Thanks Jodie great service
Jodie was extremely helpful in solving a problem that I had, she is always helpful and cheerful! Thank you Jodie...you rock!
Great check-in experience. Jerome was courteous and informative. He answered all my questions and made suggestions. Would definitely recommend this location!
The employees there are very nice and helpful! and so far so good with my experience!
Betty/an outstanding manager at this facility. The facility accommodate ones needs including a motorized vehicle. It is spotless and a very secured facility.Michael Rivard a Customer.
Very friendly service. Michelle was very helpful, answered all of my questions, and even provided me with other Public Storage locations nearby.
Great ladies with lots of energy. Made us feel comfortable with having our belongings on this sight. Thanks Betty, Chelsea and Michelle.
Quaza is always extremely helpful and friendly. She goes above and beyond. She does her job well!
I really appreciate all the help Jodie did to help with me. I recommend going to see her if ever needing storage.
Chelsey and Betty helped me tremendously! They are very observant and dilligent watching out for us with our cherished belongings !! Thanks again girls!!
Cindy was very professional and personable, made my experience very enjoyable. I would give 10 stars if I could and will definitely recommend this place to everyone.
Sydney was an angel, such a huge help! She took a very stressful situation and turned it around, I appreciate it Sydney!
Laurie is great to work with. Shes thorough and explains everything. The storage facility itself was clean and organized.
BettyWas very helpful.2 years ago.Now12/22/19Heidi, is a wonderful asset to this company!
I love this place and I really do like the customer service that I got it was great and the person that assisted me is Michelle she did a really good job helping me find the size that I need
Awesome Service! Betty was very upbeat and professional. After a long day it was nice to be treated so well!
Jodie was very helpful and professional when I rented my unit. I would definitely use this facility again!
Great prices, and great customer service from Jodi. She was very helpful, and very knowledgeable of the property. :)
Stopped in Public Storage over the weekend to inquire about a storage area and had the best service from Nina, who was upbeat, and knowledgable. i will certainly recommend Public Storage to my friends! Thank you!
Jodies, Service & Attention to the Details areAbove & Beyond Valued EfficiencyExcellence for the Customer Base.Satisfied Customer, J.M.C.
Jodie was very friendly and professional made our experience worth going back
Nina is always such a great help. She is very friendly and always greets me with a smile.
If I could give this place a zero I would horrible service ... I wouldnt let anyone rent from them place if I could shut them down or put them out of business I would thats how horrible they are the women who work there are rude... And lack any intelligence at all.plus this location the doors on some of the units are old and dont roll up properly every time I have to go there they have a sign saying will be back at a certain time and they never are ... stay clear there are a lot of better places to go that are cheaper and better service. ..
Dany very helpful & nice.Made the whole process very easy.
Jodie was amazing helping me and my wife
Thank You So Much Everything Jodie. I really appreciate you helping me out as a new customer who never did a storage unit before. Thank you
Cindy and sean were very helpful in resolving my issues in a friendly and timely matter. I appreciate their kindness
Went to rent a unit from Cindy. She was amazing and told broke down the price for us. Very helpful!
We went In looking for boxes and Jodie provided knowledge and experience regarding what was available and what was needed to fulfill our request.
Jodie was very helpful and kind. Helped me find the right storage unit for all my things.
Clean, well organized facility with affordable options. The clerk, Reuben, was friendly and very helpful while providing excellent customer service.
Jodie the property manager at this location is awsome. She is always very helpful and pleasant
Had a very nice experience and Dee was very helpful in finding the size unit for me it she was very knowledgeable in making it a pleasant experience thank dee.....
I was here on Wednesday and Nina and Dawn were so helpful and friendly. I am glad I store here they are so happy and funny,
Stopped in to pick up some boxes Nina was a great help, She even carried them out for me, .
It was a pleasant experience working with Jodie she was very helpful and professional...
Great service Cindy very accommodating. she made it a wonderful experience.
Sammi was so pleasant on the phone when she called. she helped me with a smile on her face. nice people nice place
Jodie was very helpful, paperwork was quick and got all my supplies to move from them.
Nina was the greatest. She really knows how to drive a golf cart like nobodys business. Yayyyyy, Nina!
I set up a rental and was helped wonderfully by a girl named Deanna. Customer service with Public storage is fantastic.
Nina is always friendly and so much help. However.. i dont agree with their prorate policy when moving out.
Picked up a unit in January 2020, the employee helping me, Shantell, had excellent customer service and was able to answer any question I had!
Simone was very helpful. Would def use this storage place again. Made sure I was a satisfied customer.
I go there. Jodie helps me she is the best person
Stopped in this location today to pay my rent and Jodie is always so helpful and happy.
Great location& staff Clean area and helpful ladies who cart you around to preview the storage units before you buy!
Jodi was so nice and very helpful. she help with the password set up. thank you Jodi.
Awesome staff that would make your day even when your having a bad day with their great personality ! #Betty # Chelsea #TeamChetty
Tracie was extremely helpful answered all my questions very knowledgeable recommend this storage facility to others... Great service stood up and greeted me as soon as I walked in
Jolie was awesome and helped me with my move, highly recommended! !!
Jodie was Outstanding....Andy as Well...Thank You for continued courteous service!!!
Hours of operation are a joke. Can never get a hold of someone. Storage unit is over priced and people are rude. I would not recommend this place ever to anyone!
Total reviews rating 4.7
199 Reviews for Public Storage 2023:
Review №1
2022-04-21Jodie was excellent! I came in checking on prices and was pleased with her demeanor. She was extremely helpful in making my decision. I will be renting a new unit in May! Thank you for all your help!
Review №2
2022-02-21Jody is incredible at her job and always helps to get everything taken care of swiftly and professionally. Ive been at this facility a long time and every other manager was difficult to deal with except for her
Review №3
2021-08-28This location is fantastic! Jodie is extremely helpful all the time! Today Jodie was my hero! She, as always, is attentive and listens to your concerns so she can conquer any obstacles. I am truly grateful for her kindness. Public Storage should be honored to have her representing them. Bravo Jodie!
Review №4
2022-04-08Truth is this place has terrible theres absolutely no security I was actually there to see what it would cost to rent a storage place and was nobody at the desk I wandered the entire facility every where I wanted to go and I went I decided with that kind of security I certainly would never ever ever pay a penny to store my stuff there I think I actually to add insult to this injury Im going to go back in time to take photos of everything I can just walk around and do it should do wonders for their business over there
Review №5
2022-05-21Jodie has been very helpfull in assistingme in getting setup with the new unit & explaining everything to me
Review №6
2022-01-21Jodie is the best hope you guys keep her went over and beyond to help me she knows her job very very well love coming here to pay my bill great customer service skill please dont lose her
Review №7
2021-10-25I want to send a profound thank you to Ms. Jodie, for her help in securing a rate reduction. She has been most pleasant and very helpful with all of our interactions. Please make sure that you hire others with her caring attitude. God bless :-)
Review №8
2021-11-18Ms Jodie was amazing helping to sign up for a storage. Very good at explaining anything and everything I asked and things I needed to know. Shes a keeper for sure thank you!!!
Review №9
2022-01-31From the time we walked in the door Jodie offered my mother and myself excellent customer service. Thank you for hiring Jodie.
Review №10
2022-01-29The facility was clean and well maintained. We received fast and friendly service. Jodie is always a delight to work with.