Wheelchair-accessible entrance
Yes
Public Storage in Sterling Heights
Categories
Location on the map
Sterling Heights, Macomb County, Michigan, US
Accessibility
Phone: +1 586-551-7163
Site: https://www.publicstorage.com/se...
Site: https://www.publicstorage.com/se...
Opening hours
- Monday:9:30AM–6PM
- Tuesday:9:30AM–6PM
- Wednesday:9:30AM–6PM
- Thursday:9:30AM–6PM
- Friday:9:30AM–6PM
- Saturday:9:30AM–5PM
- Sunday:9:30AM–5PM
Public Storage in other cities:
Comments (185)
Martin was so professional and helpful. This was the first time that I have ever used a storage unIt and I am very pleased with the customer service.
Great facility; easy access, climate controlled, super clean. We had to change plans and Martin at this location made the whole process a breeze (perfect location and access) Support local business!
Great place to storage your things never had any problems the staff at this location are outstanding,understanding, caring people they really work to keep your thing safe
Martin is GREAT! I really hope corporate pays attention to these reviews. It shows how much he cares even though some people can be complete jerks to him sometimes. Ive watched him remain patient and kind, resolve the problem and move forward. All with the customers best interest being top priority. Thanks for being a stand up guy! (He deserves a BONUS)
I just want to say a special thank you to Martin. He has always been so polite and very helpful. The facility has gone under alot of door repairs and he has gone out of his way to be helpful and patience with me. I would recommend this location because of Martins help , knowledge and patience.
Martin is absolutely awesome, his customer service is phenomenal. I had a unit that I never used and he was able to have a refund processed and the unit closed after the monthly payment had been taken out.
Public Storage Sterling Heights is an easy and convenient place to come and store things away. Martin is one of the best people to talk to and he is very easy and outgoing. He makes people laugh and always gets them to smile. One of the best managers I’ve had out of all the storage units I’ve had. Good work Martin and thanks for all you do to provide excellent service
I rented here for about 5 months, great prices, FANTASTIC service from Martin. He helped me find the right sized unit and always offered to help me with anything I needed, even moving my stuff (pretty heavy items). When it was time for me to leave the unit I had an issue with billing. One call to Martin and he handled everything. The customer service experience from Martin is by far the best, great guy.
Very clean facility, Martin helped me find the correct storage space I was looking for they have great rates and wonderful customer service I highly recommended.
Martin is super friendly and helpful! I feel safe with the storage space and the hours are super convenient
Martin was amazing. He truly went above and beyond to make our experience comfortable.
Great service from Martin, thanks budd…
Very nice and professional employee working there. Explained all the process and helped us getting the right size of the storage unit.
Martin was extremely helpful in answering my questions and assisting me when I wasnt able to get in touch with the manager at my property. He was friendly, courteous, and diligent. Thank you, Martin!
Customer service rep Martin was very helpful in assisting me with having a lock removed from my unit due to a lost key. This was done in a timely manner and I was alerted as soon as this work was completed!
I been using this storage for at least 6 month’s now, and Martin is great over there. When and if I have any problems he’s there to help. Thank you so much!!!
Martin was in amazing person to deal with , he made the process so easy for us , really helpful and Honest person .
So clean and the best thing is martin the manger of there he is very helpful and he treat the customers just like one of his family
Martin has helped me out alot. I store at a different location but only pay my bill with him.
I had a great experience at this public storage. Martin was so welcoming and very helpful, he really made you feel like he cares and is there to help you with anything he could. I definitely recommend this facility to everyone!!!
I have been renting here for a little while now. Initially worked with Martin to get the correct size unit. It worked out great. He was knowledgable and extremely helpful. Plenty of room for all of my stuff in his recommended size of unit. The facility is great too, especially the climate control. As far as security, it is top notch. Need a key code to get in and out. Lastly and my favorite part is tjat you can drive right in to the building to unload, which works out great for those rainy/snowy days.
There was an employee named Martin working today and he was very nice to me. He had great customer if you’re looking for any public storage place with good customer service 18 1/2 mile is the place to go.
Its my first time renting a storage unit. It was a clean facility. Martin has been top notch, this whole experience for me. He was great at getting me all setup with a 10x5, but I realized later after I started loading the 10x5, I would need a bigger space and he made the transition so smooth to a 10x10. And made sure I didnt get charge for 2 units as I switched out my stuff right before my next due date.
Martin did a fantastic job getting us set up with our own unit. He was kind, knowledgable and extremely helpful. We are very grateful for this experience and cant wait to get our stuff in there!!
AWESOME EXPERIENCE getting my new unit rented. Very clean, climate controlled, and well-maintained facility. Outstanding customer experience provided by Martin, which made the whole process go very smoothly. Thanks for suggesting and explaining the Public Storage smartphone app. This place provides easy access, good price, has great security, is very will run with a knowledgeable and friendly staff. Highly recommend this location
I cant thank Martin enough for his help getting me set up at Public Storage. He walked me through the rental process on the phone. Then when I went there, he walked me through the storage process. Better yet-HE wasnt happy with the space I rented so he got me a better one! And it was obvious he was having a bad day, but made sure MY time there went well. Will recommend this place to anyone looking for self storage. THANK YOU MARTIN!
Martin was outstanding and attentive to my needs. When my movers lost something he retrieved it within a matter of moments. I strongly suggest using this facility.
Martin is #1 in customer service. He helped us tremendously today.
Just like most of the other reviews, Martin was great. I have never rented a storage unit before but we needed one as we are decluttering our house as we plan on selling it. The monthly price was lower than the other storage places in the area. The building itself seems incredibly clean and well lit and its climate controlled. I would recommend this place to anyone looking to rent a storage locker.
Mr. Martin was very helpful and he was very concern with need for my storage. Mr. Martin was very nice and professional in I love how he conducted business. I would highly recommend other to this storage company. The storage area was and is very clean and well organized. I would give Mr Martin an triple 5 stars. I’m happy to be apart of your unit here at Public Storage. I feel really safe. Thanks fir for everything. 😊
Martin, the on-site manager, is a great help. Not only to the new customers but to the seasoned ones too. He will help everyone till the situation is resolved. He was there on my first day and sure are glad for it. He makes the difference in the business, he’s not just in the desk, he’ll be whenever is needed anytime, for all alike. I just left another storage “facility “and for the whole time I was member never saw the staff.With him there I can recommend that particular storage site to any of my friends asking for references. 10 out of 10. Keep him there.
Very nice worker helped us out great we need more hard dedication like him.
I have never found a better storage unit. Ive kept my things here for over a year now. I trust the staff and the safety of the location. Its convenient for me to travel 35 minutes out this way to rest assured my things are ok. Temperature controlled I upgraded from a 5*10 which held alot of my things to a 10*5 which I fit tons of furniture, boxes, etc. All for $69 a month! Totally affordable, first month I qualified for free occupancy, then after they charge my account. Chris has been extremely helpful from me purchasing materials to box and move in to advice on storage and getting the best for my money, he is professional and always at the desk if needed. Thanks so much guys!!
One of the best customer service experience Ive had in a long time. Martin was very helpful in setting a price on a storage unit and went over and beyond in helping me. He returned my call as promised, which in my opinion is high on my list of excellent customer service, Thanks Martin. This was at the 18 1/2 mile Rd location in Sterling Heights, Mi.
The 18-1/2 mile Sterling Heights, MI location is very attentive and pleasant to deal with. He calls you back within minutes if you leave a message with a question. Clean and secure location. Their sites are easy to work with also. The 800 number is pleasant and responsive too. Clean and secure location.
Martin was so nice and helpful. Even checked on us a couple of times to make sure we were good. Really appreciate his help. Made moving fun with his stories.
Martin was fantastic with us and guided us through the whole process! Highly recommend!!!
I miss beyond self storage after public storage took over it’s not the same as it is very dirty not clean like before and the inside smells like cigarettes really affects my Asthma also they say 24 hour access and it’s not true you will get locked out So be careful. I talked to Martin and he said nothing but very rude and disrespectful things. As well as my rent kept going up overtime. VERY UNPLEASUREABLE EXPERIENCE DO NOT RECOMMEND
Martin is a great worker. He made sure my Simi truck (18 wheeler) had a reserved parking so I can accommodate my customer. Greatly appreciated, thank you!
Conveniently located. Very clean. Climate controlled units and The elevator always smells so good lol. One time I was blocked in the garage and the manager Martin helped me get out quickly. And Martin is always there so I don’t have to meet anyone new
I was a auction bidder Martin was very helpful and very respectful great service....the best public storage iv been to I totally recommend this location
Martin is amazing and exemplifies what true customer service is all about.
Aggravated that the rent went up in less than 6 months after Public Storage took over...Yet I read a review where an existing customer got a free month and a reduction. My complaint was rectified with keeping my rent the same for 3 months before the increase. I feel like Im paying for someone elses rent. Rent should be consistent.Also, this climate controlled building always has the exit bay doors open. No matter what time of day or weather. It doesnt keep the temperature controlled at all. I pay extra for that service, it should be consistent, also.This review will probably get me evicted. Im not satisfied with the new management or the new policies.
Martin did a wonderful job by assisting us in finding a bigger storage that could fit all our stuff instead of renting 2 separate storage. He save us good amount.The place itself is is clean, well lit, and safe.I highly recommend this place.
Nice, clean, and friendly environment. The store manager Martin is amazing he helped me with all of my needs. He even helped me download the app that opens the gate.
Even though I was asked to come by in the next few days to move my whole unit to another location, Martin was very willing and helpful by moving it with me and most of it for me. He was extremely patient and helpful and apologetic. I would recommend the storage company to anyone looking for one.
Hello I just wanted to leave a great review for Martin here at public storage he has been more than a great help to me! I had a really bad experience at the public storage on 13 and gratiot with Rick and Caitlyn terrible communication and customer service with the not even having any place to put my things literally the day before moving out and almost as if they were blaming me to make it my fault. But thank you sooooooo much to Martin definitely a breathe of fresh air and a sigh of relief moving is hard enough but to be hit with not having any place to put it is worse!
Very nice staff, happy to be a customer at this specific location. Moved from another state and was complete in awww how welcoming the staff was.I would highly suggest using this facility for all your storage needs! Very clean as well!
Awesome service, walked in to get a storage unit and the manager recognized me from a year ago and still had it i had some important stuff in there and i been looking for it everywhere, thank you martin your awesome! Do recommend!
Martin was great at helping me make my payment for another location. He also helped put in an issue for an overcharge.
I called Public Storage and received a call back from Martin, the manager of your Sterling Heights building at 6263 18 1/2 Mile. He was extremely helpful and helped me pick a unit that will accommodate my needs. I locked in the unit on Monday, March 15. He me to the unit and I was pleased He was extremely courteous and I was very impressed with the structure as well. I hope o be be a longtime customer! strst
Martin is super cool and has helped me and my family out tremendously just now. So grateful for him.
I am a professional businessman who stores here with Martin. Martin as helped me in so many ways that I can’t help but keep coming back again and again. Speaking of coming back, don’t forget to stop into Nonas Collision in Madison Heights.
This is my third storage unit rental and by far the best. I started the process online and finished on-site with Martin. This guy was great to work with. Answered all my questions and gave me a tour of the facility. The place is clean and well lit.
Awesome storage location and AMAZING staff ask for Martin he definitely goes above and beyond to meet all your needs. Thank you Martin we appreciate you.
I went into this location to figure out price Differences between storage units, and the manager on site Martin, was very helpful and friendly. He told me what unit is the best for me and what will be more costly and what won’t be. All in all I’m going to go there again and getting me a storage unit. Because everywhere else sucks!!
The property manager Martin knows his property like the back of his hand I was completely impressed with the fact on my guided tour to my storage unit that he knew at that moment there were two palette cards that were missing he explained every bit of the contract every bit of the security 2 mi Andre assured me in my choice to choose public stores and place to store my belongings he is a true gem to the corporation
Very nice place to store ones possessions. The person running the site on 18 1/2 mile Rdq. Martin was very knowledgeable and helpful. I would definitely use them again if I needed to store additional items. EG
I went to the 18 1/2 Mile Public Storage location to rent a storage unit. I made the reservations early in the morning. Around 9:30am Martin gave me a call asking me how he can make this easy for me. I was so impressed that I told him that I would be there in half hour. He showed me around and he took his time. I havent rented a storage unit before and I had many questions but he was there to answer every single one of them while he never rushed me. As we were walking he picked up any small piece of trash that was on the ground. (I guess someone threw a plastic bottle but he picked it up).. I liked that because I dont want my stuff to be stored at a dirty place. I asked to use the restrooms when we re close to be finished and they were very clean I have to say... Later on the same day, (today), I went with my son for the first load of stuff. I saw Martin cleaning up with a machine. Thats important because of Covid-19. I told him that I am a high risk person in the AM, and I liked that they clean this place up with water and cleaning supplies like that not just brooms and dry cleaning... Overall I have to give this place a 5 star so far... If you are looking for an easy experience go to that place... Thanks Martin.. I appreciate it..
I was a auction bidder Martin made it very easy and professional the storeWas very clean...overall great service
This man is very nice ..has helped me out alot.thats how a business should be.thank you so much
Martin is really on top of the storage game. Always look forward to coming in to see him and pay my bill. Thanks so much Martin.
Best storage unit experience we could ask for, martin is always super helpful with any thing we might need !! Highly recommend to anyone looking for a unit in the area! :)
Martin is the best in the business. Thanks for everything.
Martin at this public storage on 18 1/2 mile road is such a great guy always friendly and helpful to all of us customers. Please see Martin on site.
Pros: The facility is clean and very secure, excellent customer service, Martin was very professional and attentive to detail, others should learn from him how to treat a customer!!!Cons: Facility closes too early, would be very nice if they consider the facility be 24 hours.
Beyond Self Storage was offering competitive rates, was a newer facility and very clean. Stephanie at the Sterling Heights location helped me get a unit in March of 2020. She was awesome! I was frazzled trying to move my mom out of a senior building and put her stuff in storage as the pandemic was making everything difficult. Stephanie not only helped me with the storage space but helped answer questions and put me at ease about the move. Stephanie and the company had good policies in effect with social distancing and mask wearing. They also were wiping things down often. Stephanie was so friendly and professional. I am very happy with my choice of this facility.
Martin this pubic storage is a great place I Highly fully recommend 😀😃😃😃😃😃👌👌👌🤝
This place is rocking. Martin has to be the King of storage. Place is so clean and organized it is beyond belief. Definitely worth coming here even for my supplies.
The property manager at 6263 public storage is very unprofessional does not know how to mind his own business I would never rent a storage unit from these people as long as that man is still under management and his name is Martin telling the person with the unit they cant take something out and sell it to me telling the person with a unit that they cant take anything out and sell it to me and hes not allowing it I think this person ought to be sued
When this facility switched to Public Storage in less than a year, I had a storage increase. I was told the increase would take place every 6 months or annually. I am unclear why either or.The staff isn’t as pleasant. It maybe the same staff, but upon signing up with Beyond Storage, the staff was very helpful and pleasant. Not so recently.I will not do business again because of the ongoing increase ( no matter the size of your storage) and the poor drastic change in customer service.
Great storage unit, place was very clean, the service was good, at the front desk a good guy named Martin will assist you very well and fast. I recommend using this location.
This facility far exceeded my expectations of a storage facility. Very modern, clean, and units are easily accessible. Martin is very helpful and is the backbone to why this facility is such a good place.
What a nice facility. I am very pleased with everything. A nice clean, spacious place with climate control. Id like to say THANK YOU to Martin who was very helpful and very pleasant. I highly recommend this facility.
Martin is so nice. He been really helpful with everything.
Have leased a unit for the past 2 years. First from Beyond Self Storage and after they were bought out by Public Storage.Pros: Good security, EZ access, Carts provided.
This is absolutely great I wasnt convinced about having a 3rd level storage unit but with this facilties app access doors and available moving carts it couldnt be more convenient! Definitely recommend!
We have rented with this public storage for a could of months with no issue. Very clean and easy to navigate. Highly recommend!
Was wonderful service, great priced as well
Martin is the best regardless. Keeping up the excellent work.
Martin is always friendly always cleaning and willing to help. Great place great location
I am really grateful I chose this spot. It’s so clean and new (which really goes a long way when you think about it)! I recommend talking with Tricia, she was extremely helpful and made the process really streamlined. I appreciate when customer service knows what they’re doing and gets the process done quickly!
Martin did a all around A1 + job from start to finish. 18 1/2 mile PS has it going on
Helped me out a ton! Very thankful, cant say enough good things.
We bought a unit at auction and you never know totally what to expect. This location was very well maintained and Martin was very helpful and professional.
Updated reviewI have left my initial review as I believe this experience is indicative of how a less than positive experience leads to positivity! I initially wrote a one star review for the Sterling location,however, I received prompt telephonic contact from a very professional Nicole McKenzie in marketing for Beyond Self Storage. It appears when the location is busy, or when doing an online search, calls are answered by a third party called SpareFoot. In turn it is anticipated that SpareFoot will adequately represent the companies best interests. It is possible their staff may need an update regarding the service offered from Beyond Self Storage. In light of this, in a world of social media and the frustration of a few companies communicating in only emails or only third party answering services, BEYOND SELF STORAGE IS KEEPING IT OLD SCHOOL. PROFESSIONAL STAFF KEEPING UP ON BUSINESS WITH ACTUAL PERSONAL CUSTOMER SERVICE TO BETTER SERVE THE COMMUNITY. If I do move forward with self storage I would use Beyond Self Storage!I had initially called the Steeling Heights location to obtain a description of the three different 5X5 units listed online. They were unable to promptly find an answer to my question and placed me on hold. I thought , This is something a customer service individual should be able to answer and do I want to use a location where simple questions can not be provided a prompt answer? No. In actuality I found customer service to have gone over, above and beyond to meet the needs of their customers!!
Martin was very helpful and informative.
Place is getting better did not like it when they took it over from beyond storage but its looking cleaner customer service inside building is very helpful didnt get his name now they got app to open the doors& gates
Good service. Great attitude from Martin!! The building looks new and all installations are pretty good.
Martin is amazing! Accommodating, explains everything thoroughly and maintains a clean safe facility.
My go to public storage wish I could give it 10 stars
Martin got me an awesome deal today. Really knows how to handle business.
Martin was more than HelpfulWent above what I expected
I love Martin he was a big help to me . The store is clean and safe. I will come back for sure
You can’t stop Martin
On top of a great promotion the Service was Friendly; Quick; and Clean. Martin is amazing.
Martian was one of the most unprofessional disrespectful employees I have ever come across, please be aware of your belongings at this facility while this scum bag is still working here.
Great experience today with Martin helping my brother and I find the right sized unit for what we need👍
Rented and really like the place. Very clean and always attentive staff willing to help.
The staff is very friendly and the storage facility is very clean and kept up nicely. Very secure conditions for all tenants. I have told family and friends about this facility and recommend it highly.
I have to say the customer service was excellent Thank you Tricia for showing us around and being so helpful. The storage units are very clean. If anyone is looking for a unit here you will not be disappointed.
Martin rocks the block. Best service ever. Thanks for everything. 100👆
Martin very helpful and knows a lot to help people with locks and storage space.
Clean facility. Martin is great. Wonderful service.
Great storage place highly recommend
Martin was great in helping me and answeringall my questions.
Martin. all day!
Me & My Husband .. Kenneth Just Got Our Storage Today , Clean , Nice , Comfortable , Like You Guys Wont Be Disappointed At All , Smells So Clean , They Also Plays Music Which Is Very Cool Cause As . Im Repacking My Things , I Can Listen To Music , I Chouldnt Choice No Better Storage , The Staffs Are So Nice , And They Welcome You With Open Arms I Recommend This Storage Too All Bussiness , And People That Looking To Put There House Hold Items .........
Martin has been so kind and helpful and it is much appreciated.
IM AM SO SO GLADE YOU ALL CHANGE AND NEW MANAGEMENT , BEYOND SELF STORAGE TO PUBLIC SELF STORAGE CAUSE BABY , THE STAFF’S THERE BEFORE THEY MADE THIS PUBLIC STORAGE, WAS MESSY AND IT WAS JUST TO MUCH I MOVED OUT BECAUSE OF THE DRAMA, BUT I WILL BE BACK CAUSE OF NEW MANAGEMENT!!!!
Martin is always professional and accommodating. Facility is always clean.
Great service. Martin works hard to accommodate his customers.
Facility is very clean. Staff was very knowledgeable and helpful, especially Stephanie. She answered a lot of my questions and helped me through the process. Thanks for such a great experience!
Clean Friendly prompt service terrific!
Excellent Service per usual in the moving process. Thanks Martin
This establishment ran by Martin is a phenomenal one! Highly recommended!
Needed help with a payment issue and Martin was very helpful in resolving the issue.Thanks Martin!
Martin, gave me and my family great service.
Clean. Friendly service. Martin is always very helpful.
Great experience, very helpful and facility is super clean and convenient!
Exceptional customer service, very friendly staff & clean facility!! So nice to have a great storage area that care for their customers!
THIS Facility has the most immature and irresponsible employees I have ever met in my life as a business owner I am disgusted in the service I received and what was done to me at my time here at this facility
This is a great place very helpful staff clean facility good rates
5-Stars for Martin.
Thanks Martin for helping me with all my storage questions.I really appreciated it!
I tried to work something out with a employee and they had a very bad attitude and could not fix my problem
Excellent staff and clean facility! Always a pleasure to work with Stephanie! I will recommend this facility to anyone in the area.
Martin is the greatest!
Thanks Martin. We love you
Martin is very friendly and has helped me out a lot
Martin is the man, very cozy storage good prices!!
I honestly love this location, and MR Martin is awesome,
Seriously, it is a very nice, clean and well run place.
Excellent services and very friendly staff.
Great customer service! And the drive in lane will keep me out of the weather while loading and unloading. Just what I was looking for.
Super clean facility and wide range of available storage units! 100% climate-control and indoor drive-thru unloading bays!
Thank you so much Martin.
Facility is so clean and nice. Stephanie was very knowledgeable and friendly. Highly recommend.
Martin was very kind, patient and knowledgeable!
Great service very clean I recommend this place to all my friends and family
Martin was great. Thank you for all your help!
Martin Has always been so helpful
Had a great experience, extremely helpful and knowledgeable. Highly recommend
Martin is always a great help & friendly
Excellent customer service!Professional and helpful
Stephanie Zweng was very helpful and knowledgeable and made my experience a very pleasant one.
Happy new year martin
Outstanding! Have stored with several different companies over the years and BSS is by far the best.
Happy new year martin
Great customer service
Keep it but Martin
Happy new year martan
Martin is really nice and helpful.
Martin is an amazing worker 👍🏾👍🏾
Super clean and friendly environment with state of the art technology. I wouldnt want to store anywhere else!
Totally a fresh professional clean environment!
Thank you martin.
Service was great
Merry Christmas Martin.
Amazing staff / extremely clean / safe and secure facility!
Stephaine was very friendly & helpful answering my questions.
Martin was great
Very friendly and professional. Nice place.
Martin
Happy New year
Stephanie was kind and a great help!
Great location with amazing staff!
Merry Christmas
Great service!!!
Great place
Stephanie is the best!!
Helpful staff.
Horrible service
Auction Bidder
I am a Auction Bider, I have seen a lot of storage lots and this is by far one of the best I have ever seen. Martin helped me out at the front desk and he was great to work with and is a really nice. The whole place is kept clean, NO rat droppings or things chewed threw. Most places around have them bad. they also had plenty of carts for us to use to load up. They also keep someone on the property all the time with plenty of security cameras to keep watch.
Total reviews rating 4.8
185 Reviews for Public Storage 2023:
Review №1
2022-02-18Martin is an excellent-professional manager and customer service representative. Very helpful and friendly. Reasonable rates and availability. Clean and organized facility. Safe and secure premise. Management is very responsive and communicates with polite responses to general questions regarding the rental unit and concerns or comments. I highly recommend this facility for any future renters needing a quality rented unit and its exceptional management.-Wendy
Review №2
2022-06-14Martin did a great job helping us with an upgrade when we pulled up with our moving truck. Saved us money that only a skilled advocate for us could do. Martin is a great asset for the public storage company and should be promoted for providing excellent service to myself and the group I was with!
Review №3
2022-03-25I never had to deal with a storage unit facility before but Martin is very knowledgeable and helpful and made my transition seamless. He answered all my questions, and I felt confident with this place. If there were no interactions then I would be second guessing and also would be more stressful. Glad that this place had a live officer personal and Martin is the right fit. I recommend this place and ask for Martin, he will help and address your concerns.Thanks Martin!
Review №4
2022-07-11Public storage at 6263 18 1/2 mile rd is the cleanest. Management is very efficient and took the time to answer my questions. Martin took the time to show me different size units and had me to watch on the computer screen how to get the most out of the storage place . The price is great and fits my budget. Thank you Martin
Review №5
2022-06-26Great experience! The manager Martin was friendly, top notch, extremely helpful, and professional. Promote this man! I am so glad there is an office at this Public Storage location. No way I could have gotten the service I needed at a self-service location.
Review №6
2022-06-02Rented here for 1 year. Very clean facility and storage unit, Climate control was great. Martin the manager was friendly and answered all my questions. I would rent here again, great price also. Thank you for a great rental experience.
Review №7
2022-05-15Wow!! Went to a few different Storage locations and stop looking when we went to public storage where Martin really knocked it out of the park. Got a great price and Martin was so helpful and caring, we rented a unit right on the spot!!! Anyone looking for storage, save yourself some time and go see Martin at Public Storage on 18-1/2 Mile in Sterling Heights!
Review №8
2022-03-08I was having some issues with my rates increasing and Martin took the time to reach out and was able to come up with a great solution that kept my rates the same, and was even able to lower them. Really appreciate him thinking outside the box and coming up with a solution. Thanks again Martin.
Review №9
2022-03-06Martin was amazing to work with. He was beyond helpful and took his time to explain the process to us. He truly made getting a unit an enjoyable experience.
Review №10
2022-04-20Martin went above and beyond to resolve an issue that I was having at another facility. Very friendly and very helpful. Highly recommend Martin to take care of your storage needs.