QDOBA Mexican Eats in Farmington
Categories
Location on the map
Farmington, Oakland County, Michigan, US
Site: https://locations.qdoba.com/us/m...
- Monday:10:30AM–10PM
- Tuesday:10:30AM–10PM
- Wednesday:10:30AM–10PM
- Thursday:10:30AM–10PM
- Friday:10:30AM–10PM
- Saturday:10:30AM–10PM
- Sunday:10:30AM–10PM
QDOBA Mexican Eats in other cities:
I had a great experience. Nice portions, service was quick. Food prep area was very clean. Came an hour before close and everything was fresh. The lady making the bowl was a little unfriendly and tired, but I commented how I appreciated that everything looked great, even so close to end of day, and she really warmed up and was super nice after that.
I recently visited this location at around 8:55 pm. I wouldve arrived sooner but my sister and I were trucking through snowy weather. When we arrived the lights were off and the doors were locked. An associate then came to the door and asked if we had a pickup order. I said no, my sister and I would like to order salads. The associate then said Im sorry we are closed and proceeded to close the door. The hours listed on google and Qudobas website state that they are open until 9 pm, not 8:55 pm. It is extremely rude to close down early when your hours state otherwise. This is not the first time this has happened at this location. A few weeks prior, we drove by at 8:50 pm and the same thing occurred.
I do not recommend going to this location. The staff is not well-trained and/or does not care for decent customer service. The food portioning is ridiculous; a burrito bowl should at least fill halfway up the bowl. Also, last I remember, burrito bowls do not cost over $13 with no additional toppings, etc. Finally, with the couple visits there late after work, I have observed that they tend to close down the kitchen and/or put up the chairs more than an hour before closing. 1 star because at least I left with some food.. otherwise the experience was 0 stars.
Ill echo some of the other reviews here. Things are pretty hit or miss at this location. Just before noon M-F you never know what youre going to get. More often than not the dining room is a mess (hasnt been cleaned recently) and the pop machine may be broken or not stocked. The service at the counter is usually pretty good, but sometimes the prices seem to vary for the same items. Ill chalk that up to new staff issues. Ive had a cashier there screw up my bill, hand me a receipt, tell me it was her first day, and STRONGLY emphasized I needed to go do a survey to rate her highly.Someone else mentioned the chips being chewy - Ive found this here and at another location as well. Not sure how they get that way, but its definitely a thing. They often come out just coated in salt too - to the point where you burn your tongue. Again, not just this location, so perhaps something systemic with their process.
Always bad service. Online order gets made while I wait in store. The guy making my meal was just waiting when I got there too, not doing anything. O and now that they are making it they have to restock from the back because they are our of things. Most of the time the chips are stale.This place is 2 min from my house, only reason they ever get my buisness.(Edit). Upping to 4 stars, place is doing a lot better these days. Maybe new management no idea but whatever they changed it is working. 1-21-19.
My service was fine, the store was clean, but the food was NOT quality. Ive had my fair share of Qdoba dining experiences, but it was never this dissapointing. The chips were stale as can be, the chicken was far too burnt, the tomatoes were old and soggy, the queso was cold, and so much more. I was disappointed to come home and eat with such low quality food. I dont know if Ill be returning to this location anytime soon.
Burrito Bowl Was Great! A Very Satisfying Lunch! Spicy and Tasty you decide what you add in and create a experience to your hearts (stomach) desire. A favorite among my family. Filling for lunch or dinner.Great service from the young gentleman behind the counter in the video. He was definately a happy employee his smile and laughter is contagious!A overall great experience!
This place was disgusting. Both trash containers were full so MANY people had piled their dirty stuff on top. Every table had crumbs on them. Toilet paper had not been replaced in the restroom. There were no other guests there (surprise?) and three employees standing behind the counter chatting. Thankfully I dont live nearby because Im never going back there.
Service fair at best. Food ok but few options at 7:30pm. Felt rushed while ordering 3 different items when a group of 4 guys came in. If the kids really want tacos might come back or give mojitos on northwestern hwy a try but they seemed more of an adult environment. Average experience at best
I regularly go to qudoba for lunch/dinner and this location compared to others Ive been to is aweful!!! Taco bell tastes better! I always get 2 two timer tacos and they forgot half the ingredients. At checkout i told them there must be a mistake because thats not what they normally look like in the pictures. I had to tell them what was missing, ridiculous! Then when i sat down to eat them they were cold, the meat was soggy, and the tortillas had to have been expired. I will never return to this location. I love qudoba but they really need to retrain everyone at this location.
I wish I could give no stars! This is by far the worst Qdoba. They need to go ahead and just shut it down. They never have what you are asking for and it doesn’t matter what time of the day you go in. They are closed unexpectedly as well with no real reasoning of closing. I don’t know who is running this location but they need to be replaced because for the last couple years this is what I’ve been experiencing. It’s absolutely ridiculous!!!
As i pulled up i wondered why this qdoba was empty. i don’t ever eat qdoba but my wife was starving so i went in any way. arguably one of the most inept humans i’ve ever encountered tasked with the steep responsibility of rolling a burrito. unreal. i understand why the qdoba was empty. if i were in this area or someone asked me where to go for a quick bite, although i’m not very fimiliar with the area, i would certainly make sure to mention to at all costs avoid this qdoba
Total reviews rating 3.5
104 Reviews for QDOBA Mexican Eats 2023:
Review №1
2022-01-08Good Qdoba location! Friendly staff. My orders have always been on time, and made correctly. Interior is very clean.
Review №2
2022-01-26Granted the food is good which is the only reason I gave them two stars. The employees working up front today were rude. The employee preparing the food was upset because there were customers inside the store. The cashier needs to work on her social skills, if not she needs to not be on the register. The cook was the only one who showed that she wanted to be there, polite and had no problem doing her job she even assisted with orders. I hope you guys hire people who actually want to work and run your business properly for the future.
Review №3
2022-07-15Impossible bowl with queso cheese MADE ME SICK! WOULD NOT RECOMMEND EATING THERE, OR THE ONE ON 12 mile and Farmington road food and service is VERY BAD!
Review №4
2022-02-26Amazing and delicious. They really know how to load it up. Some other locations will skimp on the ingredients but this place knows what to do. I just wish doba would bring the shrimp back 💦 #bringbacktheshrimp
Review №5
2018-06-18I went here 6/18/2018 at 12:08PM. I ordered three drunken yardbird tacos on a hard-shell. An employee named Tom told me they are meant to be on tortillas to fit more food. I told him I always get them on hard-shell and they would be fine (at this location too). When checking out, I noticed how little Tom even tried (see picture). I showed the young female cashier and asked her if that was even reasonable. I asked for her managers name and she said I could ask him. She did offer to remake the taco, but I declined on principle. I then asked for a brownie, but again they didnt have any (common at this location and almost expected). This time, Tom stated none were brought on the truck. Its more likely they didnt order them because theyre incompetent. Maybe he just didnt feel like getting one. Then I get to the drinks and find they have no regular size lids. My friends burrito bowl was about 1/3rd filled, which if youve ever been to Qdoba you would know that its far less than it should be. He also told the cashier it was very skimpy. This place is absolute garbage with apathetic, selfish, and careless employees. They need a reasonable manager/leader. I have experience firing people, please dont be afraid to fire Tom and maybe the cashier (younger skinny black female wearing glasses). The newest employee clearly wanted to learn and good on her for getting a job, now get her a decent leader. Maybe Id come back then.
Review №6
2022-05-06Awesome service. Really a positive experience that brightened my day. It was great. I will be driving further to come to this location in the future.
Review №7
2022-03-30Not so friendly staff.. they think I am here to get free food.. no respect.. so sad to say this
Review №8
2018-05-04Its 6pm on a Friday. 4 hours before they close. They are out of chips. The chips we got were rubber. Thats putting it nicely. My 17 month old slightly choked on a chip because she couldnt chew it. How can a place known for chips and queso be out of chips 4 hours before closing?
Review №9
2021-08-16EMPLOYEE PUTS HER FULL HAND IN CUSTOMERS BOWL WHEN CUSTOMER ASKED IF SOME QUESO COULD BE REMOVED. DO NOT GO HERE WORST CUSTOMER SERVICE YOU WILL EVER EXPERIENCE! My mom & I went out on a date to get lunch, which we didn’t even get to comfortably be able to stay to enjoy. While ordering the young man was very light handed and had barely filled up 1/4 of the bowl. When my mom asked for a little queso that’s the only thing he put a heaping pile of! My mom said “oooh im sorry I said only a little can you take some off?” The employee next to him (they wouldn’t give me her name when I asked but it was something along the lines of JJ or Day Day) she used her hands in the gloves she was just touching & cleaning everything with, digs into my mom’s meal with her hand and throws out a handful of queso into the garbage, then proceeded to make a rude comment under her breath. I am utterly appalled this happened, and not a single one of them apologized or tried to make it right. We used to be weekly Qdoba regulars… not after this.
Review №10
2022-06-29Besides the Indian boy not using gloves while handling food, the food and staff were on point