Quick-Dry Flood Services
Category: Water damage restoration service, Building restoration service, Contractor, Sewage disposal service
Address: 2350 Meyers Ave, Escondido, CA 92029, United States
Phone: +1 760-744-2212
Worktime:
Address: 2350 Meyers Ave, Escondido, CA 92029, United States
Phone: +1 760-744-2212
Worktime:
| Day | Time |
|---|---|
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Site: https://quickdry.com/
Rating: 4.5
Services: Service options: On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Crowd: LGBTQ+ friendly, Transgender safe space,
Planning: Appointment required,
Rating: 4.5
Services: Service options: On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Crowd: LGBTQ+ friendly, Transgender safe space,
Planning: Appointment required,
Name: S** J
Date: 2024-06-20 02:30:38
Rating: 5
Comment: Sergio came out twice this week to follow up on the progress of my walls and vanity that had water damage. He first came out and made sure all the equipment was working properly and checked the drying progress. Today he came back and everything was dry except the vanity. This has been a really tough situation for me. Sergio was very helpful, knowledgable, and efficient. His customer service went above and beyond my expectations. I really appreciate that and highly recommend this company!
Name: D*** H*****
Date: 2024-06-11 01:54:15
Rating: 5
Comment: The Quick-Dry team have been very professional and respectful. They understand what a disruption it is to have water damage and did their best to minimize the inconvenience to us. They cleaned up the area each day after working and did their best to explain the process and next steps to us. I highly recommend this company. The people are great and they do really good work!
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Name: A** M*******
Date: 2024-06-04 22:55:17
Rating: 5
Comment: I had a water emergency at my home while I was away for the day. My neighbor called me and told me she heard water running. Happily my neighbor had my key and went over to turn off the water and start bailing out the kitchen. By the time he got there (only two hours after it started) my kitchen was 2 deep in water and the rest of the ground floor was flooded. I called QuickDry from where I was and they got to my house before I got home. They helped my husband and neighbor complete the mop-up. But then the REAL magic happened. QuickDry arranged flood mitigation and furniture storage for me, services I had not thought of. Everybody came, wrapped up the contents of all the cupboards, furniture, and lamps that needed to be moved out and into a storage cube on my driveway. They will be helping me move all this furniture and boxes of stuff back in when the repairs are complete in my house. They set up fans and dehumidifiers. They removed the bottom 3 feet of my drywall and all my flooring on the flooded floor. I guess it was like watching surgery; people who really knew what they were doing were doing it. Im glad I called QuickDry.
Name: G*** W******
Date: 2024-06-04 11:13:12
Rating: 5
Comment: Samuel, Emmanuel, and Sergio provided outstanding service. They were professional, polite, and worked quickly and efficiently. Great communication also on their planned arrival and assessment of their findings. Highly recommend Quickdry!
Name: W*********
Date: 2024-05-10 19:18:57
Rating: 5
Comment: They were prompt and showed up when they said they would. Good experience after a burst pipe.
Name: K**** W*******
Date: 2024-05-09 17:40:55
Rating: 5
Comment: Very professional and friendly. Gave me a break when I had to pay out of pocket. The two guys that picked up the final check were very friendly. Thank you Samuel and Emanuel.
Name: L****** V******
Date: 2024-04-25 02:04:06
Rating: 5
Comment: Samuel and Pablo are a very professional and courteous team. They came promptly after the damage occurred, installed all the dehumidifier machines and scheduled the next steps, making this whole disaster easy to process. Samuel gave very detailed answers to all of my concerned questions.I highly recommend Quick-Dry!
Name: A** C***
Date: 2024-04-11 04:32:43
Rating: 5
Comment: All the staff at Quick Dry are professional and friendly. We are happy with their service. 对吗
Name: R***** T******
Date: 2024-04-06 02:02:22
Rating: 5
Comment: In February of 2024 our Church encountered unfortunate circumstances, flooding during recent storms > experienced contaminated surfaces, along with personal upsets. Quick-Dry came to the rescue... From key players of the service team to the front office. Most of all, options were presented when I shared my distress.
Name: J******* B******
Date: 2024-03-28 21:13:30
Rating: 5
Comment: I was so impressed with Robert and Pablo from Quickdry flood services. They came to my house in a very short window, was very informative, Worked quickly, and helped ease my nerves in a very tough situation. I would use them again but hope i don’t need to, haha.
Name: D* S******
Date: 2024-03-26 19:55:13
Rating: 5
Comment: Samuel was very helpful during a very stressful time. He is knowledgeable and truly cares about his clients. Communication was on point and I would recommend him to anyone.
Name: T***** L*******
Date: 2024-03-24 19:02:41
Rating: 5
Comment: It was recommended that I have a water mitigation company come in and check to see if our bathroom had moisture in the walls and flooring. Our plumber referred us to Quick Dry Flood Services. They wanted to come out the same day I called but I and our tenant wasn’t available. When we were available, they (Robert & Fernando) came out, they were able to detect moisture and immediately set up equipment to get the area dry. They explained the next steps and the companies that I would be working with to rectify the bathroom back into working order. They did a great job for a big job. This was just the first visit. I will update this as the work progresses.
Name: N**** S*
Date: 2024-03-20 03:19:27
Rating: 5
Comment: Samuel and Emmanuel were professional and very reassuring during a stressful time ! Very pleased to have them address my water leak .
Name: H*** P*****
Date: 2024-03-18 22:51:59
Rating: 5
Comment: Samuel and Emanuel showed up when they said they would. They were very professional and very knowledgeable about their profession. They answered all of my questions very well. They made sure I understood what was going on and what will happen next. I felt good about the work they did and reassured that they are there for me from start to finish!!!
Name: r***** d****
Date: 2024-03-17 00:43:02
Rating: 5
Comment: Samuel was Great with explaining everything to us and he was very helpful.
Name: J*** D********
Date: 2024-03-15 00:12:22
Rating: 5
Comment: Dario was out today after finding a minor flood in my kitchen. He was very helpful and explained the plan in detail. I really appreciated his expertise! Thank you!Joan Wizner
Name: T**** J******
Date: 2024-03-12 17:41:21
Rating: 1
Comment: My five star has fallen to a one star after receiving charges that are not accurate. Getting a room torn apart is stressful enough, so why add additional unnecessary stress because of a company. Proceed with caution.
Name: S*** M*****
Date: 2024-02-28 05:33:52
Rating: 5
Comment: Samuel was fantastic! He was thorough, communicative, patient, and explained everything in detail. He helped make a very stressful situation less overwhelming.
Name: P**** M********
Date: 2024-02-19 00:07:27
Rating: 5
Comment: Samuel from Quick-Dry Flood Services responded to my panicked call this morning within 2 hours. He spent several hours inspecting the damage from a leak generated by my neighbors house that encroached on mine. He put lots of effort into evaluating and clearing up the mess, and then clearly informed me what the next steps needed to be. With his expert help, arrangements were made for testing, demo of affected tile and drywall, and recommending a contractor for restoration services. Samuel showed great customer service, professionalism, and courtesy, and gladly answered all my questions. As it was Sunday, my Insurance Company was not available, but he assured me that Quick-Dry would work closely with insurance to provide photos and detailed description of repairs. Currently, big fans are drying out the area and my mind is at rest knowing things are well in hand. Many thanks to Samuel and Quick-Dry for the rapid response and kindness to this old lady! Fingers crossed that further repairs and amelioration will go as smoothly as Samuels efforts!
Name: t***********
Date: 2024-02-06 02:46:10
Rating: 5
Comment: Quick-Dry services was helpful, friendly and easy to work with. I would like to offer the same compliments to Samuel. He really made us feel at ease! Thank you for your help!
Name: K******* S******
Date: 2024-01-24 19:18:46
Rating: 5
Comment: Samuel was very helpful in addressing a water issue caused by rain that leaked into my home. He knew what he should do but I recently had my rooms reconstructed due due storms in 2023 and cannot go through that again.
Name: M****** S*********
Date: 2023-12-30 22:00:53
Rating: 5
Comment: Jeremy was just here and provided quick and excellent customer service.
Name: C******* B******
Date: 2023-12-22 22:08:51
Rating: 5
Comment: Quick Dry was very professional in all aspects. They were very efficient. And always available on the phone, thank you so much 😊
Name: M******* J******
Date: 2023-12-19 18:37:10
Rating: 5
Comment: Angel, Jose and Jeremy were outstanding. They were knowledgeable, professional and polite. They were eager to please and explained the whole process to me. They did a great job and I would highly recommend this team and this company.
Name: A******** R******
Date: 2023-12-10 07:43:20
Rating: 5
Comment: Ruben and Samuel were great! They were very knowledgeable and patient in explaining the process.
Name: J******* W****
Date: 2023-12-09 17:40:30
Rating: 5
Comment: Quick Dry came through quickly in my time of need! I discovered a leak in my pantry, and they sent an experienced, professional, courteous technician right away. Jeremy Miller was amazing! He walked me through the entire process and was kind and conscientious of my sons special health needs. Samuel, who came to monitor the progress of the dryout, did an excellent job. He was professional, competent, courteous, and thorough. I would absolutely recommend and use Quick Dry again in any other emergency.
Name: T***** W***
Date: 2023-12-05 23:13:19
Rating: 5
Comment: Very professional,Jeremy was easy to work with and knowledgeable.Thank you
Name: R*** V** D* W***
Date: 2023-12-02 03:14:29
Rating: 5
Comment: We had a leak that caused water damage and got in touch with Quick-Dry through a recommendation from our plumber. They were very responsive and very supportive. We spoke on the phone with Dave and he walked us through the process. He also gave guidance on what to expect from the insurance process, which was great, because we hadnt dealt with that before. The technician, Samuel, installed the humidifiers and he was super helpful and professional in explaining everything. The next day, another technician, Angel, came to finish up and pick up the equipment. He also was super friendly and professional. Quick-Dry also coordinated the scheduling of a demo crew and a contractor to rebuild. They interact directly with the insurance company, so its super easy. All in all, weve had a great experience and we would call them again if needed.
Name: J*** F***
Date: 2023-12-01 23:28:01
Rating: 5
Comment: Samuel and Fernando were so polite, knowledgeable and efficient. They assessed the problem from all rooms and areas in and around our. Laundry room where the leak occurred, and reported all of their findings to us. They set up a fan and dehumidifier, and removed some sub-floor insulation to take care of drying out the floor completely. They set up a followup appointment so that everything would be checked in 3 days. Samuel helped us understand the whole process, and he was very professional and kind to us. Thank you, Samuel and Fernando!! You did a great job for us today!!
Name: M****** D******
Date: 2023-11-27 20:41:49
Rating: 5
Comment: Friendly knowledgeable workers that kept me informed and did a great job.
Name: E*** M*****
Date: 2023-11-22 19:21:37
Rating: 5
Comment: Quick Dry came out next day when I had a leak in my toilet. Jeremy Miller did such a thorough job assessing the damage and explaining the process
Name: J****** R***
Date: 2023-11-20 01:48:17
Rating: 5
Comment: Robert was very informative and knowledgeable in explaining the processes in restoring, work needed, time, and other information which ease my mind.
Name: H****** B****
Date: 2023-11-16 20:12:26
Rating: 5
Comment: Friendly, knowledgeable, thorough.
Name: G** J******
Date: 2023-11-02 19:32:44
Rating: 5
Comment: These guys are great! Jeremy and the other guys who came over were extremely helpful and informative.
Name: K**** G*****
Date: 2023-11-01 22:08:30
Rating: 5
Comment: Samuel was my tech. Very professional and thorough.
Name: V* N*****
Date: 2023-11-01 20:11:20
Rating: 5
Comment: Sergio was very efficient and experienced in doing a good job. Thank you for sending him to our house.
Name: M******* P****
Date: 2023-10-28 15:36:03
Rating: 5
Comment: Robert went above and beyond the call of duty! He showed real concern and support while helping me deal with a difficult situation. He was a true professional and personable at the same time. Thanks for all your help!
Name: R***** W*****
Date: 2023-10-25 21:38:05
Rating: 5
Comment: Sergio and Fernando arrived on time. They were professional, and did a very good job. They were very careful and kept everything as clean as possible. Would recommend them.
Name: R***** S******
Date: 2023-10-24 18:01:00
Rating: 5
Comment: Jeremy Miller and Jose did a fantastic job for me when I was in deep trouble with two inches of water on floorI want to give them a 5 star rating for their help
Name: m****** g*****
Date: 2023-10-24 02:02:02
Rating: 5
Comment: Robert was very professional and knowledgeable.
Name: T*** W*****
Date: 2023-10-22 20:18:10
Rating: 5
Comment: Nice working with Jeremy Miller...his professionalism and efficiency was excellent. He is extremely knowledgeable and patient when explaining the process. A great asset to have for your company!!!
Name: J** A******
Date: 2023-10-20 23:05:00
Rating: 5
Comment: Sergio, Robert and Fernando did an amazing job and were very professional! They provided fast and wonderful service! I would definitely recommend their business.
Name: J**** P**** S**** R*****
Date: 2023-10-20 22:48:06
Rating: 5
Comment: I have a leaking coming from the toilet on the master bathroom on the roof of my living room.They came fast and gave me an estimate starting next day.Unfortunately it didn’t dry as fast as we expected after 4 days because the tile wasn’t removed.They proceed to remove the tile and after another 4 days.of annoying noise it was dry.They were really understandable about my concerns and how expensive it was becoming after more days added and worked with me.Good reliable people.Also they were careful when they have to move furniture and the toilet and tile.The technicians were really nice and polite: Jeremy, Angel, Sergio and Jose.
Name: Z**** W***
Date: 2023-10-18 23:22:32
Rating: 4
Comment: Samuel and his team did a fine job. Sam kept me informed, explained everything, and showed up on time. Only issue I had was that the cleanup could have been more thorough.
Name: A***** S****
Date: 2023-10-17 15:40:45
Rating: 5
Comment: Robert was great and helped me navigate a tough situation with a leak I had. I would recommend this service to anyone in need. He was responsive and timely. Thank you again!
Name: J****** J******
Date: 2023-10-15 21:46:24
Rating: 5
Comment: Robert came right when we needed on Saturday night to begin the process of drying our home after a major mainline backup in the house we just moved into caused extensive water damage in multiple rooms. He was transparent, thorough, efficient, and took extra time to explain what to expect in the coming days and weeks as we begin to remedy this absolute nightmare of a situation. 10/10 would hire again. Also give him a bonus, he deserves it.
Name: K****** H****
Date: 2023-10-10 19:49:46
Rating: 5
Comment: Called Quick-Dry because the plumber told me that there was a leak in the toilet and the wax ring needed to be replaced in addition to the floorboards that needed to be checked and Jeremy was able to come over promptly within the next hour to take a look at the water that accumulated under the floorboards. Appreciate the promptness and the care in making sure everything was taken care of!
Name: J****** R****
Date: 2023-10-10 16:52:36
Rating: 5
Comment: Robert did a good job and was respectful and efficient.
Name: S****
Date: 2023-10-09 16:37:53
Rating: 5
Comment: We had a flood/water damage in our home and were referred to Quick Dry Flood Services. I am so thankful for that referral! They have been been so great from the moment I initiated contact. Their communication & customer service has been awesome. Our technicians Robert & Joe were very thorough and professional. They spent a lot of time inspecting our home for damage and explained everything that happened and how they could fix everything. It was such a relief. They came back the next day to start the clean-up. They always kept in communication about what they were doing to our home. I had absolute faith in them & they were amazing! The work they did here was thorough and I can’t say enough good things about them. They went above and beyond & reassured me along the way. I highly recommend this company. They are honest & thorough and will make sure you are taken care of. Request Robert & Joe to do the work also because they are amazing!
Name: C****** T****
Date: 2023-10-09 04:51:27
Rating: 5
Comment: Robert was absolutely amazing. Very professional and answered all of our questions.. I recommend this company if you have a flood or any service they provide. Robert went above a beyond to ensure my home would be taken care of. Again, I was very impressed with the professionalism and the quality of service received.
Name: A***** A****
Date: 2023-10-07 20:58:19
Rating: 5
Comment: Today Robert guickly & expertly re-plugged my washing machine & then took extra time to verify the drying condition of one small area & removedany remaining tape on the walls.
Name: J**** B*******
Date: 2023-10-07 11:09:56
Rating: 5
Comment: Sergio came out at 230 am on a Saturday to help us with a water issue from a broken pipe. Courteous and professional. He made everything easy to understand. Highly recommend.
Name: Y*** B******
Date: 2023-10-05 20:24:25
Rating: 5
Comment: Thank you so much to Angel Castro for being very helpful, responsible, and professional.10/10
Name: K**** S*****
Date: 2023-10-05 18:20:06
Rating: 5
Comment: Title: Exceptional Service Delivered by Quick-Dry Flood ServicesSergio, Fernando, AngelReview:I am writing this review to express my utmost satisfaction with Quick-Dry Flood Services, a company that truly deserves a five-star rating. In the realm of flood services, they are indeed a beacon of hope, providing a service that is not only swift and efficient but also comprehensive and professional.The highlight of their team was undoubtedly the exceptional employees, Sergio.& Fernando& Angel .From the moment they walked in, their professionalism was immediately apparent. They thoroughly explained the entire process from start to finish, turning what could have been a complex and stressful situation into a simple and manageable task.Sergios approach to the job was commendable. He didnt just provide a service; he educated me and made sure I understood everything that was going on. His clear, concise explanations alleviated all my worries and stress, making the entire ordeal much more bearable than Id anticipated.But his service didnt stop at just professional explanations. Sergio truly went above and beyond his call of duty. His dedication to his work and commitment to customer satisfaction was clearly evident in his actions. He was proactive, diligent, and committed to ensuring that the entire process was as smooth and worry-free as possible.In conclusion, my experience with Quick-Dry Flood Services was nothing short of excellent. Their professionalism, efficiency, and customer-centric approach truly set them apart. I would highly recommend them to anyone in need of flood services. Special thanks to Sergio for his exceptional service and for going above and beyond.
Name: E*** Y****
Date: 2023-10-05 05:08:43
Rating: 5
Comment: Awesome work, Roberts communication skills is by far the best I experienced in along time.
Name: S***** B******
Date: 2023-10-04 22:23:32
Rating: 5
Comment: Sergio and Fernando did a great job explaining all the process I recommend quick dry they got here on time thanks guys.
Name: V****** A*****
Date: 2023-10-03 23:15:33
Rating: 5
Comment: Mr. Sergio & Fernando were very professional and polite. They answered my questions and concerns to my satisfaction. Great Jin guys!
Name: A** T********
Date: 2023-10-03 23:03:38
Rating: 5
Comment: Robert was nothing but a class act!! Knowledgeable, professional, educated, timely and a hard worker. Quick dry answered the phone and within hours were at my home and treating my problem. From start to finish I can’t complain about a thing.Thank you so much! This is how a business should be run!! I don’t know how to repay you guys for all your amazing work!!
Name: F******* P****
Date: 2023-10-01 22:24:24
Rating: 5
Comment: Robert and Jose were efficient and responded Robert knew what he was doing found the leak it was the dishwasher excellent company trusted on time less then hour
Name: L**** S*******
Date: 2023-09-29 23:50:10
Rating: 5
Comment: Robert and Jose were amazing in figuring my mess out, proceeding in a professional and kind manner. I had major water damage and mold that resulted from a pipe leak. I originally thought the damage was caused by a roof leak. I look forward to their return in a few days to finish everything after their prep hard work has dried everything out!
Name: M******* R*******
Date: 2023-09-28 16:32:42
Rating: 5
Comment: They are quick,very helpful and professional.They are highly recommended.
Name: W***** K*****
Date: 2023-09-28 00:52:07
Rating: 5
Comment: Sergio and Fernando have been very helpful and thorough with their work. They went above and beyond what any other person would do. You can tell that this isnt just work for them with the way they pay attention to the details in their work. They truly care about the outcome and strive for excellence in everything they do. Its rare to find such dedicated individuals who are willing to go the extra mile to ensure customer satisfaction. I am grateful for their exceptional service and the positive impact they have had on our house.
Name: B***** C*******
Date: 2023-09-27 00:47:05
Rating: 5
Comment: Excellent service. The technicians Sergio and Samuel are very well trained, it was a clean demolition. The technicians explained to me in detail the work to be done.
Name: L*** M******
Date: 2023-08-18 21:18:05
Rating: 1
Comment: STAY AWAY FROM THIS COMPANY!!!! It was the worst experience I’ve ever had with a restoration company. They handled my elderly mother’s home and took NO responsibility for ALL the mistakes they made. I’m flabbergasted that they made so many mistakes! Every time I tried to reach the owner, David Weaver, he was ALWAYS in a meeting. Their main point of contact, Jeremy, has the worst customer service skills I’ve seen in a very long time. Even though all of my mom’s wet flooring wasn’t removed, he was insisting that I sign the completion paperwork, which I wouldn’t. I can go on and on…
Name: D*** A******
Date: 2023-07-07 17:06:44
Rating: 5
Comment: Quick Dry was very efficient and quick to respond when we discovered mold/a water leak in our house. All of the technicians who helped us through the process were very professional and knowledgeable. We are first-time home owners, so a lot of this process was very new and confusing. Quick Dry also communicated with us well from beginning to end, responded to our concerns and questions promptly, and also worked with our homeowners insurance company. Thank you!
Name: A**** S******
Date: 2023-07-04 00:10:28
Rating: 3
Comment: Roberto was very helpful through a stressful process with which I had no prior experience. I definitely recommend them in the event one faces a similar situation.
Name: A******* S******
Date: 2023-06-30 21:53:59
Rating: 5
Comment: Jeremy Millier is the best he is knowledgeable and on time I mean this guy really knew what he was doing I would recommend him and this company and day any time ♥️💯
Name: C***** P*****
Date: 2023-06-30 06:54:54
Rating: 5
Comment: Robert was very professional with exceptional customer service and knowledge of his business! I had a flood at my newly purchased house which was a stressful situation for me. Robert showed me what needed to be done explaining in great detail the process and took great care of my home!
Name: r*** h******
Date: 2023-06-23 18:21:36
Rating: 1
Comment: Over price and sub contracts with companies who als oover charge
Name: t**** w***
Date: 2023-06-20 09:40:06
Rating: 5
Comment: Robert showed up within a couple of hours of my call, to assess water that was cascading through a recessed light in the ceiling. He thoroughly investigated all three floors, to include but not limited to, the flooring, walls and ceilings, for water intrusion, marking all positive areas. The dehumidifiers were brought in accordingly and out of his concern for my two Bengal house cats, a Hepa Filter was brought in the house as well. Robert’s communication skills were “on point”. Not only were his explanations regarding necessity of treatment detailed but he was receptive to any questions. His anticipated timeline of interventions to be taking place over the next days to week, was unimaginably helpful. Can’t say enough😊
Name: M****** M**
Date: 2023-06-14 23:32:23
Rating: 5
Comment: David and Lisa specifically helped me so much! These guys did a great job! Would recommend anytime!
Name: c***** z*****
Date: 2023-06-14 00:58:45
Rating: 5
Comment: Robert was on time and extremely professional. All completed in timely matter and very clean! Great customerservice. highly recommended
Name: M******* H*****
Date: 2023-06-09 17:03:13
Rating: 5
Comment: Angel, Robert and Samuel were efficient and professional .
Name: N**** Y********
Date: 2023-06-06 22:58:47
Rating: 5
Comment: Jeremy and 2 other guys did such a great job. They care the customer very much. Great company. Thank you!
Name: q**** c*****
Date: 2023-05-25 19:28:24
Rating: 5
Comment: Robert and Jeremy were more than helpful. An amazing company that does NOT cut corners. Really appreciate it!
Name: B** L*****
Date: 2023-04-14 22:07:38
Rating: 5
Comment: Had another pinhole leak in my attack and used Quick-Dry services to dry out the wall. My tech, Mike Clark, was awesome! Very helpful and responsive, and made sure things were done right - not just quick!
Name: P****** D*****
Date: 2023-03-28 22:00:59
Rating: 5
Comment: Technician, Angel Castro, did a very professional job cutting out the wet drywall from the ceiling and setting up the humidifier and blower equipment in place, and all by himself. Excellent technician.
Name: E**** R****
Date: 2023-03-25 19:29:24
Rating: 5
Comment: A broken drain pipe caused flooding of the first floor of our 3 bedroom duplex. Quick-Dry came to the rescue, and were wonderful to work with. The workmen were efficient, had good suggestions, were efficient, were flexible and always courteous. Even more importantly the management, David Weaver, was amazing. When I was having trouble with the insurance agency he actually stepped in and took over. Due to his efforts, on our behalf we were able to get a reasonable settlement. David made this possible and his efforts were further assisted by Trevor McIlwain at IAS Builders. David and Trevor were there to help throughout the negotiations.
Name: A** M***
Date: 2023-03-23 18:16:16
Rating: 5
Comment: We had a small leak from our hot water heater - quick dry came to help and was courteous, professional and responsive.
Name: M*** L***
Date: 2023-03-18 07:52:07
Rating: 1
Comment: Lies lies lies!!! Unreasonable charges. Told us insurance would cover costs. Insurance denied claim. Extremely inflated prices for nothing done. Very deceptive tactics to get people to sign contracts. They take advantage of people in a crisis situation that don’t have time to shop around.
Name: A***** B*****
Date: 2023-03-03 00:14:49
Rating: 5
Comment: Quick Dry made the miserable news of water damage easier with their quick and professional work. They were at our home promptly and daily until the work was complete. The team worked hard to keep our home clean and access to our refrigerator even when it meant less wiggle room for them working. They were professional, kind and answered all of our questions! We had multiple people from the company help at our home and each maintained the same level of professionalism and kindness. Thank you, Jeremy, Victor, Mike, Basil, Tommy, and Samuel!
Name: B**** V******
Date: 2023-02-24 21:31:50
Rating: 5
Comment: Was referred by our plumber Rocco from Oasis Plumbing. Everyone Ive interacted with was incredibly helpful and professional. Robert and Sergio did great work with the demo 👍
Name: B******* D***
Date: 2023-02-18 19:44:04
Rating: 5
Comment: Jeremy did an awesome job. I know nothing about resolving plumbing issues but Jeremy was very efficient, supportive, and educational about the water leak situation.
Name: K**** C****
Date: 2023-02-02 21:43:41
Rating: 4
Comment: Leak in roof and came through my ceiling .had to be removed.John and JEREMY came out tape up around there working place..Both gentlemen were very respect knowledgeable. Answer any questions i had .THey clean up when there were done..Great company and there employees are the best. Thanks guys
Name: L** M*****
Date: 2023-02-01 20:14:44
Rating: 5
Comment: John and Jeremy Miller came and showed me the water problem more than I was hoping for. Courteous and professional I appreciate his effort and his estimate.
Name: L*** C****
Date: 2023-01-26 21:44:28
Rating: 5
Comment: Quick response. Mike, Robert, DR,and Jeremy were thorough and professional. Answered my questions and put my mind at ease.
Name: M****** C****
Date: 2023-01-26 15:48:14
Rating: 5
Comment: Great gentlemen
Name: M V** H*****
Date: 2023-01-19 19:25:15
Rating: 5
Comment: Jeremy and Victor were prompt and gave good advice.
Name: T****** C*******
Date: 2023-01-19 01:49:56
Rating: 5
Comment: Great company!
Name: j*** a*****
Date: 2023-01-05 23:23:32
Rating: 5
Comment: Jeremy did an excellent job in removing mold from our home. They were through and efficient. We would recommend their services to anyone.
Name: M****** H******
Date: 2023-01-04 22:15:53
Rating: 5
Comment: Jeremy Miller came to our residence shortly before the Christmas holiday in order to dry a flooding situation under our kitchen sink. He removed some drywall, insulation, and the bottom of our base cabinet. He set a blower, de-humidifier, and HEPA filter to dry the affected area. After two full days, he reassessed the dampness and determined it had dried. He did an excellent job and was pleasant throughout.
Name: K*****
Date: 2022-12-14 19:39:55
Rating: 5
Comment: The service provided by Quick-Dry Flood services was efficient and resolved the problem in a professional and ethical manner. There were some setbacks on behalf of the insurance company, but everything was resolved thanks to Gloria. She helped me reach a payment agreement, in which I was able to have peace of mind and everything was resolved. I definitely recommend Quick-Dry Flood services, is a company you can trust!
Name: L***** L**
Date: 2022-12-07 20:07:41
Rating: 5
Comment: Jeremy Miller did a great job getting our leak taken care of. He came swiftly over and had everything put up in no time!
Name: J***** B****
Date: 2022-12-06 00:11:39
Rating: 4
Comment: Quick Dry responded fast and did a good job
Name: J*** G******
Date: 2022-12-01 00:58:47
Rating: 5
Comment: Quick, professional, careful with our carpet and walls…cleaned up after work finished.
Name: C****** M****
Date: 2022-11-22 01:12:12
Rating: 5
Comment: Jeremy and Sergio were great and helped with all our questions. Really made us feel better about a bad situation. Thanks!
Name: M****** V******
Date: 2022-11-12 21:33:38
Rating: 5
Comment: Angel was timely and professional. Walked us through the forms and was respectful of our property.
Name: H****** G*****
Date: 2022-11-10 18:46:46
Rating: 5
Comment: Jeremy Miller and Roberto Salgado were very informative, pleasant and professional. They were on time and extremely helpful . We felt like we were in great hands!
Name: E*** C*****
Date: 2022-11-09 18:28:22
Rating: 5
Comment: They arrived promptly after being contacted. Less than an hour after the event. They were professional, friendly and fast. Mold never had a chance to start. I would highly recommend their service in the event of a water emergency to anyone.
Name: P****** M*****
Date: 2022-11-04 20:27:11
Rating: 5
Comment: Jeremy Miller and Victor Castro were very professional from the start to finish. They came on time and got right to work. They were very polite and wanted to get the job done the right way. We appreciate your business and will be using you in the future.
Name: J*** B********
Date: 2022-10-29 01:07:53
Rating: 1
Comment: After a bathroom pipe break, the repairing plumbing company contacted them and they came the following day, temporarily set up some dryers at no charge until contracted and stated they would return Monday to estimate the scope of work contract. Monday, their contract was only open ended one with rates for every possible thing, but no estimated cost (like a blank check). Neither my insurance company nor I would accept that. The following morning they again declined to give us an estimate for the expected scope of work and removed their equipment. Without telling us, they invoiced our insurance company for the equivalent of a three week effort. No contract was ever agreed to even though they were extremely aggressive. Not a company I plan to ever call.
Name: M****** J******
Date: 2022-10-27 18:21:28
Rating: 2
Comment: The clean up and dry out process took place in a house I own in La Jolla, California and I live in Hawaii, so I was not on the premises at all. Im assuming it was done correctly but I was shocked at the $19,426 price tag. My USAA insurance agent said it is way beyond the amount that they consider reasonable. The bill has still not been resolved, to my knowledge. Be sure to get a price from this company before you hire them. Melanie Johnson, Hawaii. (house is in La Jolla, CA)
Name: C*** J*****
Date: 2022-10-17 19:04:30
Rating: 5
Comment: My grandfather always used to say if youre happy with the company stick with them!! This is my second time using quick Dry for a problem that was not caused by me Lol!!! My neighbor next to me had a plumbing issue and it went into my condo and when I found out I had a bunch of mold in the walls of my master bathroom!! Their team came out and set up the machines and Took care of my problem within a week!!!!
Name: F**** A****
Date: 2022-10-15 14:01:32
Rating: 5
Comment: Cant say enough good things about this company. I had a water heater leak the Sunday before Thanksgiving, the representative was at my house very quickly, gave me a quote, provided some insights to the process and set up the equipment immediately. Then came back to check on the progress at exactly the time he promised. Ralph was extremely courteous and professional, yet still very helpful. He answered all my questions thoroughly. I highly recommend this company if you have a water leak.
Name: K*** S****
Date: 2022-10-15 08:44:12
Rating: 5
Comment: Had a flood last week due to the rain. Quick Dry was able to get to my house in no time at all. Perfect service.
Name: R**** F*****
Date: 2022-10-13 20:52:45
Rating: 5
Comment: Thank you to David Núñez and Victor Castro for excellent costumer services. David and Victor worked together and making sure everything went according to plan.Thank you David for the great costumer services.
Name: M*** C*********
Date: 2022-10-11 22:30:47
Rating: 5
Comment: Jeremy Miller came out on time, very professional and really did a great job. Super helpful and found all the water damage. Quick dry helped us get things set up with the repair people too and did all the coordination. Definitely recommend.
Name: S**** D******
Date: 2022-10-08 03:59:34
Rating: 5
Comment: All members were professional in explaining the process and completing the tasks,
Name: M**** K****
Date: 2022-10-06 19:52:50
Rating: 5
Comment: Two water/mold mitigation projects over the past two years. Both projects completed successfully in a timely manner. Close relationships/experience with test lab and abatement company ensured clear communication among all parties involved. Excellent performance every step of the way!
Name: C****** C******
Date: 2022-10-04 18:29:36
Rating: 5
Comment: Great experience with Jeremy. He was very professional, helpful, and easy to work with. After finding a leak on my ceiling, I was very concerned but he made the process easy and smooth.
Name: K**** L****
Date: 2022-09-29 22:38:09
Rating: 5
Comment: We had a beyond pleasant experience with Quick-Dry flood services response team. We had a leak from our attic that quickly became a problem in our living room. We needed to quickly resolve this issue, especially having a toddler and being 9 months pregnant. I was so relieved that Quick-Dry responded THAT day and their employees they sent out throughly explained everything and were so delightful. I am thankful that they helped us thought this entire process with our newly purchased home. Thank you so much.
Name: S****** H******
Date: 2022-09-28 02:50:19
Rating: 5
Comment: Quick-Dry showed up on time and did a good job at cleaning up flood damage. They also referred me to a company to do the repairs.
Name: B***** Z*******
Date: 2022-09-16 00:18:39
Rating: 5
Comment: Thank you very satisfied with Mr. Nunez work ethic’s fast Reliable, friendly professional and Courteous.
Name: C*** S********
Date: 2022-09-15 19:19:21
Rating: 5
Comment: Jeremy and Sergio arrived promptly and handled their business quickly and efficiently.
Name: C*** R********
Date: 2022-09-14 21:42:27
Rating: 5
Comment: Jeremy Miller came right out to give the price of the restoration repair. He was very professional and when I told him I did not want to go through insurance, he worked with me and gave me a good discount to help me out. I would highly recommend him.
Name: R****** B*****
Date: 2022-09-13 19:02:56
Rating: 2
Comment: I was charged $6000 to remove some drywall and dry out a small space in my garage. I was actually informed by my insurance agent that they tried to charge me $ 7000 but she talked them down. Unbelievable. Talk about taking advantage...smh. Truly overpriced for the work I actually needed done. Never again. The people were nice but that means nothing when your being charged an arm and a leg.
Name: K* A**
Date: 2022-09-13 03:13:11
Rating: 5
Comment: Jeremy M. was very knowledgeable and went above and beyond to make sure the job was done correctly. I appreciate him taking the time to explain what he was doing.
Name: D**** M*********
Date: 2022-09-04 21:34:40
Rating: 5
Comment: Jeremy was called and responded very quickly. He was very professional and explained all the steps.
Name: I***** M****
Date: 2022-09-03 20:51:16
Rating: 5
Comment: Quickdry is the best restoration company in the best by far!!! I have been using them for all of my flood damage/restoration needs for ten years and they really know what they are doing!!!They are not in it for the insurance companies or HOA companies, they are in it for you!!! The customer!!! To take care of the problem and get you back up and running so that you dont have to keep dealing with the same issues over and over again!!!Thank you everyone at quickdry family from owners, managment, dispatchers, to the guys out in the trenches dealing with everything from start to finish!!!Keep doing what you do guys!!!
Name: M******* H
Date: 2022-09-02 03:56:54
Rating: 5
Comment: Jeremy Miller of Quick Dry was great! He was very friendly and professional. He was also very considerate of my furniture and did his best to keep the dust to a minimum as he removed my water damaged wall and ceiling. Jeremy made a horrible situation less painful. I would definitely recommend Quick Dry to anyone in need of flood services. Thanks again!
Name: K**** P
Date: 2022-08-26 23:38:38
Rating: 5
Comment: My condos bathroom was flooded from the unit above mine, and there was extensive water damage because that unit wasnt quick to fix their plumbing issue. Quick-Dry was really great at getting everything sorted out. They responded quickly and professionally, and their prices were very reasonable. They did a really great job and everything was put back together perfectly. Thanks so much for the great work!
Name: A*** M*****
Date: 2022-08-17 02:53:32
Rating: 5
Comment: Jeremy is your customer service man.Excellent Public relations if it wasn’t for Jeremy this project would not have been put together . ***** #1Jeremy
Name: H***** W****
Date: 2022-07-20 21:18:36
Rating: 5
Comment: This review is much overdue! We had a leak and water damage to our house last year and Quick Dry Flood Services saved the day! They showed up on time, worked quickly, and advised us with the insurance process. They were knowledgeable and not pushy and I would recommend them to everyone! Thank you so much Quick Dry and their wonderful technician Ralph!
Name: R****** W******
Date: 2022-07-17 21:28:50
Rating: 5
Comment: Great working with QuikDryThey arrived very quickly and were very professionalThey made working with insurance seamless
Name: g p******
Date: 2022-07-17 16:01:27
Rating: 5
Comment: The whole process, everyone was very professional and efficient. The guys new what they were doing. Kinda pricey, but great quality and excellent work.
Name: G****
Date: 2022-05-12 19:38:28
Rating: 1
Comment: For me to give a one star is pretty sad, Service was not good at all, and the young man was rude, and on his phone most of the time! I must ad that he drove away in a hurry and almos hit a pedestrian while backing up!
Name: J** W******
Date: 2022-02-11 06:02:08
Rating: 1
Comment: Horrible company. They charged $28,000 to put fans and dehumidifiers. They charged us for things they didnt do. And they didnt clean up their mess. Zero integrity.
Name: A*** L******
Date: 2022-01-29 01:27:10
Rating: 5
Comment: Quick-Dry was recommended to us by our plumber when we had a slab leak in our living room. Our plumber said that “most restoration companies are crooks, but I trust these guys.” That was enough for me to try them!They arrived within a couple of hours of us contacting them, and in one day had our wood floors up and the bottoms of the affected walls opened up.They installed three big dehumidifiers and a half dozen fans with some blowing directly into the holes they opened in the walls. This was great, because a previous slab leak we experienced had the restoration company just putting a couple of fans in the middle of the room, and we ended up with mold. Quick-Dry’s quick action, fan placement and de-humidifiers prevented that from happening this time.I would definitely recommend them.
Name: I*** P*******
Date: 2022-01-13 16:20:50
Rating: 5
Comment: We have their services recently our kitchen got flooded . They came on time and did a great job . The staffs were friendly and helpful. They charged us with reasonable price.
Name: H***** O* 3**
Date: 2021-11-17 00:32:09
Rating: 5
Comment: About a month ago, I wrote a Yelp review on this company.Today I like to add some more content to this same review.It is to add three names. Celia, Dave Weaver (Im not sure of his last names spelling), & Amanda (Im not sure of her names spelling). When Im mistaken their names, please pardon me.It was fine to have talked with them by phone because they were helpful. I want to thank Celia on her courtesy over the phone. She helped me to schedule these three technicians to come on same day to take care of our water damage.Quick-Dry Flood Services sent three of their technicians to 546 3rd Avenue, in downtown San Diego, at my spouse, Amys hostel.They arrived at our location pretty fast, & I experienced efficient service by them. The three men were David Lopez, Kevin, & Luis. They brought their equipment to help us to dry our bathroom from water damage, had it set, & started a drying process with proficiency.They were professional, friendly, & courteous. David was patient with me, & kindly explained to me their drying process. Kevin was friendly. Luis was helpful. These three guys were excellent, worked great, & answered all my questions thoroughly.This is coming from James Coe, Jr., & Amy thanks you all.
Name: J***** C****
Date: 2021-07-15 23:26:59
Rating: 5
Comment: Quick-dry was like an answer to prayer.They were available at non-business hours. Every single person, technicians, phone representatives and managers, were ready and willing to help and answer my questions in a thorough way I could fully understand. There work was excellent as was their customer service. I could not imagine going anywhere else for this kind of service.
Name: K**** B****
Date: 2021-07-09 20:34:39
Rating: 5
Comment: Great quality and service, Jeremy Miller was fantastic and took care of us and got our project back on track right away. Highly recommend
Name: M****** A****
Date: 2021-07-06 19:51:49
Rating: 5
Comment: I recently had a water leak from pipes running under my 2nd floor which resulted in water leaking from the ceiling to the first floor. Started at around 4 AM. Mother in law woke me up all wet.Since this is the first time dealing with a situation like this, I got hold of the first available local plumbing company who could help stop the leak.The guys responded in like 1 hour and they called in QuickDry to help with the remediation. I started calling my Insurance company (Travelers) to file a claim. QuickDry responded in less than an hour. Insurance company asked if there is someone already contacted for the remediation and I said that the plumbers have contacted QuickDry. Note: At that time, the insurance company did not offer their own recommendation of a remediation company. QuickDry came in, went through paperwork and started their work removing all the damage, flooring etc. They setup all their equipment. Took them like 8 hours but the techs. were very professional and thorough. Due to their quick response they helped limit the damage to only the bedroom. All went well and the equipment they used (dehumidifiers etc.) were like those powerful ones. I presume the objective was to dry it off as quickly as possible. Then the trouble with the insurance company started. The insurance adjuster was refusing to pay the full amount that QuickDry had billed for. The insurance company instead sent in a company they mentioned they worked with to provide their estimate. This preferred company was based off a location that was about 100 miles away. These guys came in 3 days later for the inspection. The company came in with a quote of about 1/3 the amount. I was not happy with the way the insurance company was dealing with QuickDry. They literally refused to talk to QuickDry. QuickDry was so patient in all this. I was so confused why would an insurance company was not willing to pay for a something that would have saved them more money. If I had waited for their recommended company (100 miles away), assuming they would have responded right away like QuickDry did, I would think not only the bedroom, but my living room etc. would have been flooded. I argued with the insurance company, Not only was the insurance company adjuster and his supervisor rude, they did not even consider the fact that we had to act fast to reduce the damage which in turn saved them so much more money. Its like they were willing to allow more damage but we have to use their own preferred remediation company. Something did not smell right here.But in any case, QuickDry was awesome. They were patient during all this negotiations. They are a small local business and I would think we all would like to support them rather than a company based 100 miles away. In any case I thank QuickDry for their quick response and for doing an excellent job on remediating the flood. Lisa who I worked with at QuickDry is awesome!! Thank You for your patience and having to deal with the insurance company. I would recommend QuickDry anytime to anyone who need flood services.
Name: S**** R**
Date: 2021-03-16 23:20:24
Rating: 5
Comment: We are so very impressed with Quick Dry Flood Services! Our home had a pin hole leak in a copper hot water pipe which our plumber repaired. Our plumber highly recommended Quick Dry and had used them himself. We have used our plumber for over 20 years so his recommendation meant a lot to us. We called Quick Dry right away and they came to our house immediately to set up fans to begin the drying process The workers cleaned up after themselves and couldn’t have been nicer. Dave worked with our insurance company and took all the workload from us. All arrangements were made for replacing the insulation and making our house normal again. We would rate Dave and Quick Dry with a 10 out of 10. We are so thankful that we called them.
Name: D*** B*****
Date: 2021-03-14 06:43:38
Rating: 5
Comment: Fast friendly service.
Name: P**** B*****
Date: 2021-02-03 17:16:16
Rating: 5
Comment: The response was very good, even after hours. The work performed was well done. We needed special assistance which Mr. David Weaver provided in a very professional and timely way. I highly recommend this company.
Name: N***** B***
Date: 2021-01-25 18:11:48
Rating: 1
Comment: Quick Dry was fast in arriving for our flooded house, however, BEWARE!!! Before you know it, youll be signing paperwork for all the costs and signing for a mold test depending on the year of your house. They put so many machines in my house that the average temperature was 105 degrees for 5 days and then they lied on the paperwork about it. Most of my antiques dried out and some cracked bad including a 100 year old Piano. After 6 days, our bill was over $20,000. I heard Servpro is more fair.
Name: D**** L***
Date: 2021-01-25 17:03:41
Rating: 5
Comment: They were professional and patient! We had them out to our home twice last year and they were very good!
Name: C** S********
Date: 2020-12-16 19:47:55
Rating: 5
Comment: Quick-Dry is an amazing team that Im so happy to have as a vendor! They are so responsive and Nikki is so great at what she does. I feel comfortable knowing that Im in good hands and they take care of all the stressful insurance stuff. Theyre a local North County business that truly cares about customer service.
Name: C*** G*
Date: 2020-12-09 07:24:17
Rating: 5
Comment: We had a water damage due to the leak of our dishwasher. Our plumber called Quick-Dry and they arrived within 20 minutes. The gentleman from Quick-Dry was very polite, friendly and professional. He covered all the furniture in the living room before the work started, and wiped our floor before he left. He also explained everything and answered all of our questions patiently. Three days later, when they came to take their equipment and finished up the work, another gentleman from Quick-Dry carefully tested our floor and marked the area damaged by the water. This was a big help for going through the insurance. Dave from the main office of Quick-Dry is very nice and helpful too. Everyone we have worked with from this company is amazing!
Name: B**** B*****
Date: 2020-12-04 16:19:26
Rating: 5
Comment: They were quick to respond for a water leak incidence. They took care of the drying out process professionally and referred me to other services such as plumbing and asbestos testing automatically. Be aware that they are expensive however and I don’t know how they compare to the other companies.
Name: C******** C****
Date: 2020-11-19 23:08:41
Rating: 5
Comment: If I could give Quick-Dry 10 stars, I would! We have, unfortunately, had to call these guys twice this year and each time they have sent Daniel out to check the damage and get his team set up to start the demo/dry out. Not only have I noticed how unbelievable the quality of work is but I have even had other contractors in my home comment about much they know their stuff! Real professionals, I truly feel like I am the only person Daniel is working with even though I know he is managing a ton of other projects.Responsive, reliable, honest, educational....I could go on. Daniel worked not only with me, but with the owners of our home to make sure our insurance claim was quickly and fairly handled as well.Their demo team - Jeremy and Cody are the best I have ever worked with too. I have never left a contractor alone in my home but these guys instantly made me feel like they had everything under control. Even helped me communicate with the many other contractors coming in and out. Took so much stress off my plate. I do not like the reason as to why I had to call them, but I wish I could have them do every project I have at the house! You will not be disappointed with Quick-Dry! Trust me.
Name: W**** W***
Date: 2020-11-14 05:24:35
Rating: 5
Comment: I had a sewage flood a few months ago and they were there to help in every step of the way. I can’t say the same thing about my Insurance company. When it came time to pay, they denied my claim. Thank you to Dave Weaver in the office for getting my claim covered. If it was not for him helping me along the whole process I don’t know where we would be.
Name: C**** B****
Date: 2020-11-13 04:50:44
Rating: 5
Comment: Dan and Danny really helped me out in my time of need. They were on time. Informed me of the process, and helped me with my insurance carrier. I would highly recommend this company for a positive experience.
Name: D*******
Date: 2020-08-28 01:07:00
Rating: 5
Comment: I had a flood in my unit and the owner told me to call a company.My neighbor mentioned quick dry and so I called.Keep in mind Im just the tenant.But had I been the owner I would of been just as happy.They dealt with the insurance company and made everything easy.They dried out the unit and built it back like it never happened.The owner was happy and I was impressed with their quick arrival on a Saturday and their professionalisms and work ethic.If you have a flood issue I would defiantly recommend Quick Dry. 10 stars
Name: H****** T*****
Date: 2020-08-03 15:50:02
Rating: 5
Comment: Wow, water damage is frightening and overwhelming. I am so grateful to know Quick Dry gets the job done, and done right. Thank you for being there for us Quick Dry!!
Name: A**** A******
Date: 2020-08-03 15:44:50
Rating: 5
Comment: It is so good to have high quality service when dealing with disasters like water damage. Yay for Quick Dry they are saved in my phone now.
Name: J**** N******
Date: 2020-07-13 22:12:09
Rating: 5
Comment: We had leak in our home in the midst of COVID-19 and per the recommendation of a plumber, enlisted Quick Dry to assist with the remediation and dry out work. They responded very quickly, sending a team the same day. Cody and Pablo performed the demolition and remediation work. They were respectful and courteous and did very good work.
Name: M****** A***** T***
Date: 2020-06-26 22:56:07
Rating: 5
Comment: Had to call a company to get water out of my Solana Beach home. Been living here since 1968 and this is the first time Ive ever had water damage. I had to call my insurance company State Farm, and I found them to be very uncooperative. Fortunately I am surrounded by very kind neighbors who told me about Quick Dry. I gave them a call and they got to my home within the hour. They walked me through the whole process and showed me everything that needed to be done. They took the extra time and showed me the readings of the wet areas and took photos of everything. At the end of the job they sent me copies of all the photos which I really appreciated. Im glad I had those photos because I had to deal with my corrupt insurance company. Im 75 years old and living on my own and I found that Quick Dry employees were very kind and courteous. They took the extra time to listen to all my questions and answer them professionally. I highly recommend this company. I also found out that they are heavily involved in the community and do a lot of work with Radys Childrens Hospital.
Name: R*** A*******
Date: 2020-06-07 19:03:18
Rating: 5
Comment: When I woke up to find water dripping from my ceiling and drywall, I knew that this was a case for the pros. After my plumber repaired the copper pipe leak in my ceiling, I called Quick-Dry to begin the flood remediation services at the direction of my insurance company. Ralph was out to my home a short while later to begin work. Everything proceeded quickly, without a hitch. In a matter of hours, the damaged drywall was stripped and removed from my home. A heater and HEPA filter dryed everything out within two days and were ready to start installing new drywall. Unfortunately, my insurance company proved to be much less reliable than Quick Dry and they informed me that although my claim was no longer valid, they would pay for the flood cleanup work already performed. The insurance adjuster was quite difficult to deal with and would not budge on their settlement. Despite these setbacks, Quick Dry worked with the insurance company and eventually accepted a settlement that didnt require me to incur any out-of-pocket expenses beyond my deductible. Needless to say, I am totally satisfied with Quick Drys services and would not hesitate to use them again under similar circumstances.
Name: E*** H*****
Date: 2020-05-19 15:16:33
Rating: 5
Comment: I had a wonderful experience working with Quick-Dry... They were extremely professional, answered all my questions, made sure I was happy with everything. They did the job fast and did an amazing job from start to finish. I would definitely recommend their services to anyone needing this type of work.Special thanks to Dan and Jeremy who worked on the job in my home...
Name: M*** F******
Date: 2020-05-19 03:36:29
Rating: 5
Comment: My elderly mother-in-law contacted Quick-Dry at a plumber’s recommendation after a slow toilet leak was repaired. The Operations Manager (Ralph Moreno) and another technician arrived promptly to assess the damage. As my mother-in-law is a high-risk individual in terms of COVID-19, I was happy to hear that Ralph and his colleague practice appropriate precautions (mask, gloves, social-distancing) and limited their time in the house. They quickly assessed the damage (which was minimal) and made recommendations for repairs without leaving expensive equipment. In the end, they did not charge for the visit. Thank you, Ralph, for your professionalism and courtesy.
Name: E*** P***********
Date: 2020-05-14 20:59:03
Rating: 5
Comment: Recently had water damage found after extended slow leak in kitchen. Quik-Dry techs came same day, assessed thoroughly and got drying process started immediately. They were straight forward and responsible. Hope I never need them again but it so, will definitely reach out again. They are great!
Name: K******* R******
Date: 2020-05-04 14:47:59
Rating: 5
Comment: This review is way overdue! We had a roof leak and water damage to our house last year and Quick Dry saved the day! They showed up on time, worked quickly, and advised us with the insurance process. They were knowledgeable and not pushy and I would recommend them to everyone! Thank you so much Quick Dry and their wonderful technician Ralph!
Name: E*** O********
Date: 2020-04-09 18:01:08
Rating: 1
Comment: Please pay attention to the negative reviews. Quick Dry absolutely pushes the envelope on insurance fraud. They came out to moms house after the plumber called them after a small leak. From the moment they got there they nearly harassed her on whether she was reporting the incident to insurance. I drove down from LA to help her handle the situation. Quick dry left three fans and one dehumidifier in her house. One fan didnt work, and another fan and the dehumidifier stopped working because they blew out the power strip where they were plugged in. The equipment was in the house for less than 48 hours. When technicians picked them up they claimed they needed to leave them longer and tried to tell my mom she needed asbestos testing and mold testing. I sent them and their fans away and told them we were not using insurance. A couple of days later they sent a bill for over $3000. The bill contained fabricated and duplicate charges, never mind their equipment didnt even work. We felt pushed into making an insurance claim because even if we argued down the bill, it would still be more than deductible. These guys border on criminals, not quite sure how they sleep at night.
Name: C****** C*** C***********
Date: 2020-04-01 17:36:07
Rating: 5
Comment: They got here quick. Were really friendly and supportive. And did a great job! If I ever have water damage again, I know who I will be calling again. Tisha reached out to me personally and asked how my job went. Great person, great company. Thank you
Name: A****** S*****
Date: 2020-02-29 22:04:14
Rating: 5
Comment: Had to call Quick Dry because I had a pipe break in my home. The water was everywhere and I had no idea what to do so I called a neighbor who referred me to Quick Dry. What an awesome company. They send two guys that cleaned everything quickly and even helped me relocate my personal property. Very helpful and they billed my insurance, got paid and thanked me for giving them this opportunity to shine, Thanks !!
Name: T*************
Date: 2020-02-27 01:50:07
Rating: 5
Comment: Had a flood and my crooked Insurance company sent out one their crooked vendors. The preferred vendor arrived and anything I stated, had to be run past my insurance company first. The more I pushed the preferred vendor, I found out they get work from the insurance company directly because they take adjusters to dinner, get them sporting event tickets and straight up become their lap dogs. I kicked off their preferred vendor and brought in a family owned, reputable company named Quick Dry. I noticed any negative review on Google seems to be an insurance company trying to slander a reputable, hard working, family owned business. Pathetic and typical. Insurance companies are as crooked as they get with denying claims and ripping people off. I know this first hand being an attorney working against such a corrupt industry. I highly recommend Quick Dry because they dried out my home in La Jolla quickly and didnt lie down for the insurance adjuster.
Name: C****** J****
Date: 2020-02-27 00:17:12
Rating: 5
Comment: We woke up Saturday morning looking forward to the kids soccer game, low and behold, water was everywhere. Unbelievable. Called our insurance company who directed us to Quick Dry. Gave them a call and they showed up 43 minutes later. They vacuumed up all the water while we were gone. When we got back, the water was gone, the base boards were removed along with some drywall. They walked me through the project and got me caught up and revealed what they had found. Had some pre-existing mold and they cleaned It up. They placed some drying equipment and by Monday everything was dry. Glad I called a professional firm.
Name: N******* G******
Date: 2020-02-25 05:12:05
Rating: 1
Comment: Scammers!! Be ware, they will tell you it isn’t going to cost much then give you some huge invoice hoping your insurance company will pay. Please shop around before using these guys. Told my wife it would cost a few thousand and then gave us an invoice for $69,000.00 when my business flooded.
Name: R***** P****
Date: 2020-02-03 22:24:37
Rating: 1
Comment: Quick Dry masquerades as a reputable business, but in fact they push the envelope right up to the edge of what some might consider insurance fraud based on just how far above market value they charge for their services.We hired them on a recommendation from our plumber, only to discover later that the plumber likely was paid as much as $1,000 to make the referral.At first, Quick Dry wanted $8,000+ for work we later had quoted out by other flood med companies for between $2,000-$3,000. After an agonizing process of working through negotiations between insurance and Quick Dry, the finally brought that figure down to just under $7,000--when our insurance had made it clear they would only settle for just under $6,500.Quick Dry held a gun to our head by liening our home, so we ultimately made up the $550+ gap between insurance and Quick Dry ourselves, just to be able to wash our hands of this terrible company and have them sign an unconditional lien release.I will never, ever do business with them again and hope this review will find their would be customers--like YOU!--before you are unfortunate enough to contract with them!
Name: A*** M*****
Date: 2019-12-16 21:06:28
Rating: 3
Comment: They overcharged my insurance company.
Name: S**** T*****
Date: 2019-12-13 03:33:24
Rating: 5
Comment: Had a flood in my rental home on the weekend. Pipe broke and my tenants called me stating water upstairs and downstairs. Called Quick Dry after my Insurance Agent said they were the best. Quick response and very professional. Walked me through the process and took their time explaining each step. They came out every other day to check their drying process and kept me up to date. Got me all dried out in 6 days. When I ran into difficulty with my crooked insurance company, they went to bat for me and made sure I was taken care of, unlike my adjuster who just spent his time running his mouth. Ugh. Thank you Quick Dry. Highly recommend!
Name: R****** W*****
Date: 2019-09-13 15:06:46
Rating: 5
Comment: Had a pipe break and my home was flooded upstairs & downstairs. Found out about this as I got out of bed to use the bathroom, 2am. Called these guys and they answered their phone live. That was shocking and appreciated. Sent a crew out and they were at my house within 70 minutes. Holy moly, quick service. They vacuumed the water up, removed wet materials and placed a bunch of drying equipment in my home. They came back to my home every other day to check on everything. Once it was dried, they removed that loud equipment, lol. They walked me through the job every time they were here to show me their findings. That was appreciated. I had some difficulties with my insurance company but we all know insurance companies, they will do anything to undermine you. Insurance comnpany underpaid me on my new flooring and some walls that needed repair. Quick Dry went to bat for me and guided me through the process and helped me out tremedously. Thanks!!
Name: D**** H***
Date: 2019-09-07 19:44:25
Rating: 4
Comment: Quick- Dry Flood Services responded immediately when my water heater gave out, flooding my garage, leaking through drywall into my family room and ruining my carpet. They were very friendly, helpful and professional, explaining everything to me and easing all my concerns. They did great work, cleaned up well and had everything ready for the restoration to follow.
Name: J** B***
Date: 2019-07-24 22:18:04
Rating: 5
Comment: I changed my name since I work for the city of San Diego and have had problems with other vendors trying to bribe me for work. I have worked with Quick-Dry for the last 28+ years having them take care of water damage commercial buildings and rental homes all around San Diego county.I have found them to be honest and in very good standing with the community. They are actively involved with Radys Hospital and HGH every single year. They are out in the community constantly giving back and volunteering their time.The technicians are very professional, well groomed and certified. They go through extensive training and the quality of the work shines through.We have tried other vendors, including the corrupt ones that the corrupt Ins. Co. recommend. We have found that these shady companies cut corners to save the inusrance company money. The only reason we have tried others is during the heavy rainy season, Quick Dry is very, very busy. Never again, its worth waiting for the best company in southern California.
Name: C****** D**
Date: 2019-05-17 23:46:20
Rating: 4
Comment: Quick Dry came to our house for water damage assessment, and we got a big bill for 7 hours equipment use. I posted a review about the whole experience and they were able to contact me and quickly resolve the matter. That shows they do care about the customers. Hopefully in the future they can be more transparent regards to the machine cost.
Name: N**** A***
Date: 2019-01-15 01:17:35
Rating: 1
Comment: They were hired on third party from my home warranty company and before begininng work (removing wet drywall from a water heater failure in the garage) -every conversation with the technicians and front office confirmed that they are familiar with the local home insurance providers, and viable rates for work estimates, and billing would be near seamless.After the first iteration of incorrect billing with upwards of a $12K overcharge, the insuarance adjusters have repeadetly communicated a gross over billing of services rendered. And the bill hangs in the balance, while the requested payment borders extortion for the services rendered.Please heed the above one star ratings, and only use if your Home Insurance provider, you do not want this headache.
Name: k**** l**
Date: 2018-10-23 23:18:30
Rating: 5
Comment: I had a water leaking behind of dry wall in the bathroom. It caused the damage not only at my room, but also the room in the downstairs neighbor. Quick dry came over immediately and did a great job on drying .They are nice and professional. Especially help me deal with mitigation and payment. I highly recommend Quickdry service. Really appreciate your excellent job.
Name: P**** H********
Date: 2018-04-23 20:25:31
Rating: 5
Comment: We had a unique experience with Quick-Dry...They came in as a third party and were very patient waiting for the other company to pay them. Long story short They did their part and quickly dried the area effected. Quick-Dry Flood Services very professional and courteous!
Name: n****** b******
Date: 2018-04-05 16:50:42
Rating: 1
Comment: This company is an absolute rip off...they do minimum work for maximum money. No flexibility with pricing, and admitted to being priced to work with ensurance companies . If you are paying out of pocket, stay away!!
Name: A** P*****
Date: 2017-10-13 20:54:40
Rating: 5
Comment: The crew arrived almost before Id heard they had been called. They were very efficient and accomodating. Whenever they were to arrive for adjustments to the equipment they always called about a half hour before to let me know they would be coming. If they would be late, they let me know that,too. A good experience overall.
Name: K******* R******
Date: 2017-07-26 02:46:47
Rating: 5
Comment: They got here quick. Were really friendly and supportive. And did a great job! If I ever have water damage again, I know who I will be calling again.
Name: P******* K****
Date: 2017-02-21 01:26:29
Rating: 5
Comment: When recent rains precipitated a frightening water leak in our home, we called Quick-Dry Flood Services. They responded quickly with a knowledgeable young man who had the technology to diagnose the problem and the equipment to begin correcting it. All of the people we interacted with—five in all—were professional and earned our confidence. Five stars to Quick-Dry!
Name: L*** M*****
Date: 2016-12-14 14:21:17
Rating: 5
Comment: Great company for mold remediation, sewage mitigation, and all water damage issues!
Name: C******** A******
Date: 2016-12-09 00:27:03
Rating: 5
Comment: Jacqueline Esparza helped me over the phone she had great customer service.
Name: T****** O*******
Date: 2016-10-12 07:36:28
Rating: 5
Comment: I loved the quick response and kind employees. I would highly recommend them!
Name: S***** W*****
Date: 2016-07-11 15:55:00
Rating: 5
Comment: We were extremely impressed w/the service we received from Quick=Dry & their personnel. Because of their excellent service, my floor did not have to be ripped up. If we ever need any kind of flood services in the future (hopefully not), we would definitely use Quick-Dry. Sharon
Name: M** V****
Date: 2016-06-20 18:39:13
Rating: 5
Comment: Great work fast and very clean. Top professional service
Name: J*** D******
Date: 2016-04-12 21:46:43
Rating: 1
Comment: ****DO NOT HIRE QUICK-DRY*****THEY ARE CRIMINALS****We called Quick-dry based off the recommendation from a plumber who came to our home to fix a leak in a water line. We called and asked for a free estimate. A guy showed up within hours and spent 30 minutes. The next day, 2 guys showed up ready to tear our house apart - they cut a 1 x 1 hole in the wall - said we had mold and forced my wife so sign a contract before getting any feedback from our insurance company. At that point, my wife kicked them out of the house. The rest of the story - we went with another company based on the recommendation of our insurance company. Quick-dry billed me for $1,089 for the work described above (to basically cut a 1 x 1 hole in my drywall)! My insurance broker - an expert in his field - traded multiple emails with these guys arguing that their charges could not be justified. In the end, I was forced to pay. RUN! RUN! RUN! And dont look back!
Name: S**** B
Date: 2015-06-29 14:22:15
Rating: 4
Comment: We had a small bathroom leak and called Quick-Dry to help assess it. Their technician was polite and friendly. However, we had some problems with the clean up plan. But, we were able to resolve the issue after talking with the management.
Name: C M***
Date: 2014-09-11 20:45:51
Rating: 2
Comment: I hired Quick-Dry for emergency flood services. The technician meticulously photographed what he touched and thoroughly tested for saturation. After finding possible evidence of lead and asbestos he halted demolition and placed machines to dry my space while I awaited test results.The technician also applied surface treatment to flooring slated for demolition, which was expensive and not discussed before application. I am not a flood expert. I do not know the guidelines, when’s or where’s for surface treatments. However, it was off-putting to have this done without a prior discussion and I cancelled their services shortly after.There was some confusion in settling my account with them as I did not understand their collection process. When an insurance company is involved the invoice is sent to them and to homeowners upon request. I wish that the technician had informed me of this when I gave him my claim information.In the end I received my invoice and was informed that the owners opted to consider my file settled for the amount received. The invoice layout is very different than their price sheet. I am grateful that this matter is settled because it would take considerable effort to reconcile the two.Quick-Dry is well rated with the BBB and has a valid bonded license with the CSLB. They sponsor very worthy causes and are well certified and affiliated. They’ve operated in my home town for 47 years. These factors contributed to my hiring of them, but after the questionable surface treatment and a warning by a dear friend to tread carefully, I went back to the computer and dug a little deeper. I decided to use a different flood restoration company that has a fewer liens recorded with the county Assessor, better reviews on Yelp and fewer complaints with the BBB. I was sadden to take my business to a company outside of Escondido, but I was wary of what could have transpired.I am writing this review in hope that this company will refined their practices and procedures, particularly in communicating with homeowners. Collecting on a contract is done with an invoice, when settlement becomes the homeowners responsibly in lieu of an insurance company, phone conversations are not adequate. I hope that Quick-Dry will be able to conduct future business with less liens filed and fewer differences with insurance companies. This company provides a valuable service and much needed jobs to our community. I sincerely wish to see them to operate with better customer satisfaction.
Name: J*** H***
Date: 2014-05-06 20:30:27
Rating: 5
Comment: They were recommended to us by the plumber. (We had mold and needed it professionally removed so the plumber could work.) These guys and their team really helped us out. I dont want to go into details on finances, but they were able to work the cost with us so it was affordable and make it so we could make payments. The rep that helped us out was Daniel, and he was very knowledgeable, friendly, clean-cut and efficient. As well as his two helpers that he brought out on his two visits. We live up in Murrieta, and they gave us a one hour time window when we made our service call, and they showed up right on time. I highly recommend Quick Dry.
Name: A*** K*****
Date: 2014-02-10 13:36:01
Rating: 1
Comment: Do not let them in your home. Daniel from quick dry seemed nice enough at first, but then came the hard sell. This was the worst high pressure technique I have ever endured! We called for an estimate because of a leak in our bathroom, and had extensive water damage. From the start he kept on saying how insurance will pay for everything and we dont have to worry. At the end of the inspection he said he was going to bring in the equipment. I told him no, he went on a 10 minute soliloquy about how I am endangering my family, questioning if I care for my kids, and saying that the insurance will not pay if I dont start mold remediation/structure drying immediately. He finally gave me an estimate, which he asked me to sign, I refused, as I did not trust this man. The estimate was over $4500. The next day we had a competitor give us a quote of $2000, but said the work wasnt needed if we were going to remodel anyway. Horrible company!
Name: H****** �*************
Date: 2013-12-19 21:18:15
Rating: 1
Comment: NEVER HIRED this Company! never got a bill (because we didnt hire them!), but we get a collections bill for almost $5000?!?!?! Check Yelp reviews, the 30 or so reviews with one star only. Question this company and steer clear... zero stars
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Name: a******** B
Date: 2024-06-26 14:04:03
Rating: 5
Comment: We found a leak and had our plumber come right away, they couldn’t get inside the wall so they recommended quick dry who was there a couple hours later. Samuel had Very good communication and was very professional and friendly!