Rams Horn Restaurant in Dearborn Heights
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Dearborn Heights, Wayne County, Michigan, US
Site: http://ramshornrestaurants.com/
- Monday:8AM–11PM
- Tuesday:8AM–11PM
- Wednesday:8AM–11PM
- Thursday:8AM–11PM
- Friday:8AM–11PM
- Saturday:8AM–11PM
- Sunday:8AM–11PM
Rams Horn Restaurant in other cities:
Cabbage soup.Edit 7-8-22: Yo the cabbage soup still be BUSSIN. Food is good, I dont know what dannielle gribble be complaining about. I usually have to drop the kids off at the pool immediately after I drink their coffee but the pain is worth it. I hope to one day meet Mr.Rams Horn so I can properly thank him for making the best food in town, especially the potato skins 😋. Every time I put my mouth on that potato skinussy I tingle a little. 🗣BRING BACK ORANGE CRUSH 🐊
Let me tell you about my experience in this establishment with my fiance. First we came in and they were extremely busy multiple people touched our table and I can honestly say that was the highlight of my experience. We sat in last booth out side the office and the manager took our order even. During these hard times for me to choose this establishment to spend my hard-earned money I should expect the best experience possible. Unfortunately that is definitely not what happened. Instead of receiving a good meal that I paid for I received embarrassment and complete and utter lack of respect. None of the people in this establishment should ever treat somebody thats spending their hard-earned money with the disrespect I received. To point out my appetite whether its Hardy or not is completely, completely uncalled for. To order something off of the menu and then have it brought out put in front of my fiance and when corrected about it not being his meal to have somebody tell me Mamas got a big appetite is just completely unprofessional. I will never be back into this establishment I will never recommend this establishment. Im very disappointed and I wish I could go back and leave before I even ate. I had to have my fiance order my Ranch because I was so embarrassed and I felt like I was being judged. Fix your staff and their attitudes toward human beings. To be a judge based off of my food choices in a restaurant that serves those food choices is not okay.
Every time I try to order through this place on door dash, it constantly comes up that the place is “closed”. (Despite the fact that they remain open until 9 according to Google). And I can still order from literally anywhere else on it. If this place doesn’t want orders placed through door dash, they should just get off the platform and stop wasting my time. Food is good but I live a bit too far from it to justify making a trip.
So I gave it this ranting:The staff took like 10 mins or so to serve us now I’ve been to other rams horn and they always have been there to serve you coffee and water immediately but this one just took to long.Our order was simple just eggs and other sides and the thing was other people came in and they had other orders such as fried chicken and other sorts of food and they were new and we will still sitting there barely got our order in and it took long.I guess what I’m trying to point at is that they are slow but not only that some of the food we order wasn’t right our eggs were yoky which we didn’t order our eggs like that and the other stuff such as bread was soggy and has browns were not crispy. The one who took our order didn’t write it down. I get it you might have a good memory but our order wasn’t right we could have said something but we were hungry and our food took to long but it wasn’t that bad.
THIS ONE AT DEARBORN HEIGHTS WAS BETTER THAN THE ONE ON FORD ROAD...DEARBORN HEIGHTS THEY MORE FRIENDLY AND U BE PROUD TO BE AT.DEARBORN HEIGHT PLACE THEY KEPT THE TABLES CLEANED...THE ONE ON FORD ROAD THE FOOD DONT TASTE THE SAME IS ELEQUENT BUT FOOD IS NOT LIKE DEARBORN HEIGHTS.....yes yes yes the Dearborn heights one is open again whooo whooo. NEXT TO CHECKERS ....They have new owners and food not the same as it was 2 years ago dont taste the same and since covic not many people and you use to be able to go any time of day but not anymore the previous owner did get to know u the new one can careless....go at your on and see
Wish I could give no stars!!! The waitress was really nice but the food was horrible!! Everything was overcooked!! The eggs were hard as bricks, the sausage was fried hard, and our hashbrowns tasted like it had vanilla in it. Best part about the meal was the toast and water!! Never again!!!
Worst Service I have ever experienced in my life. If I could leave 0 stars I would. I ordered a take out 11:20 PM on 7-23-19, the lady on the phone told me my order would be ready in 20 minutes. I arrived at 11:52 PM (30 minutes later) and my food was not ready yet, the server told me it was being bagged up. The server took my payment with a very nasty attitude. I waited for 20 more minutes, by this it was 12:12 AM almost an hour since I ordered. Once the time hit 12:20, I asked the young lady who said it was her first day to please refund me my money. She went to go tell the other server who was very rude that I wanted my money and she ignored her. I then approached the rude server and asked to speak with her manager so I could get a refund of my money. She told me she was bagging it up, after almost an hour and ten minutes I no longer wanted the food. She rudely gave me my money back and raised her voice. Never will I return to this location, how that server treated me was uncalled for. I recommend the location on Ford and Inkster right down the street with great and quick service.
Food was nasty ordered 35 dollars worth of food. Got over charged and under fed. The meals ordered were very small. Omelet was very small like 1 or 2 eggs was used. Bacon sandwich had like 3 pieces of bacon on it. I didn’t get tomatoes. Sandwiches didn’t have what was asked for on. Customer service was terrible. We will never eat at Rams horn again. Y’all should be ashamed charging so much for such little portions of food.
Threeeood overall tasted ok. However service was a mess. Staff arguing with one another, they ran out of both silverware and cups. Most staff seemed to be intoxicated, or high, and confused as they walked around doing nothing whilst the manager was clearly trying to keep everything together. Waitress put in the wrong order for 2 of the 4 of us eating and by the time we got it, it wasnt worth correcting. Will not be back to this location again, that is for sure. Waste of time and money in my opinion.
I had a phenomenal time with my family tonight everything went well in school the atmosphere was great the food was awesome the service was excellent everything was just almost perfect theres nothing is perfect were not perfect but I enjoy everything about this restaurant and have nothing bad or negative to say everything was phenomenal I would recommend anyone at any family to visit this location.
Our experience tonight wasnt great. But I wanted to thank two of the staff that handled our situation well. The manager this evening was very professional and there was a male busboy that went out of his way to apologize for our experience, even though we werent his table. Both are very much appreciated.Maybe our server was new, or having a bad evening. However, she failed to even write our order down, then mine came out wrong. I ordered a patty melt with swiss. The replacement that followed was also wrong. At this point I just asked to have my meal taken off the bill, as after two times back to the kitchen I was put off the meal and did not wish to eat. At no point did she apologize, or after the replacement was brought check in to make sure it was okay. She drop off the second meal, then went and got our bill.Normally our experience here is wonderful, so Im giving 4 stars because of that and because the other staffed handled the situation perfectly. Maybe this server needs to be redirected or retrained on how to handle mistakes.
My daughter liked the pancakes, my eggs were good but the turkey sausage was served cold and undone in the middle. My toast was running with yellow sqeeze butter. I only paid for my daughters food and my coffee. The waitress was tip the amount of my food. It wasnt her fault. Thanks for not touching or sampling my food to see if were hot.😉
Let me just say me and my guy was the first in and was the last to eat! Then they forgot my my food . Over cooked. Food wasnt right 😕... appetizers were all over cook everything was nasty. The best part were the drinks and i sat there for 10 mins waiting for 1.. management was rude seemed to not care. They have got todo better.
Ive always had good food here unless I have carry out. They will give you the worst carry out ever I ordered a steak medium rare and they just may as well have put a raw steak in my bag uncooked. Matter of fact that was two incidents because the second time I ordered a spinach oh chicken quesadilla and it looked like the cook have place to pieces of chicken and 6 spinach leaves between two pieces of dry bread
Theyve been here over 25 years and is partly renovated. I always have great service due to my favorite gal, Laurie. New items on the menu came about a year ago. Easy access to S. Telegraph road means easy access to I-94 as well. Its just North of VanBorn Road. Open 24 hours as well you can have a good meal @ any hour of your day. I just dont like how some managers treat the staff, so its important to me or it cant have 5☆. Enjoy.
Really disappointed after their reopening. my husband and i had lunch here one time after they remodeled , the service was alright but the food was not good. we returned again at night to give them a second chance and it was worse. alexis asked what we wanted to drink and then left us and totally forgot she had asked us, comes back some time later and asks if we want anything to drink...waiter/waitress staff seems too concerned making small talk to care about customers. food is not as good as it used to be. on top of that one of the waitresses training was coughing like she had some viral issue going on. waste of money. we will not be returning. shame we have to drive past this ram’s horn that’s close to us to go to a different one
This location has been closed for about 5 weeks I hope its just being remodeled not under new management! The let you linger over dinner as long as you want so its a good place to meet friends and catch up. Plus they refil your drinks repeatedly. Some times I joke that Im going to float home. Nice friendly crew. Tip well if youre holding their table hostage. And if its crowded go somewhere else to chat. Be considerate, If they are remodeling I give it 5 stars
The Rams Horn on Telegraph always has good food and great service. It hasnt always been that way but when we decided to go back and give it a try again, we werent disappointed! Thats proof that the management DOES pay attention to suggestions and makes the changes necessary to get customers back! The only draw back to this restaurant is sometimes the coffee cream thats left on the table turns and shouldnt be consumed ( this happened to me a FEW times) and the bathrooms are gross.
I went in for breakfast at 4am before my shift, I sat at the counter, I waited 10 minutes before anyone noticed I was there and another 5 for hot tea, the waitresses seemed to be more interested in conversations amungst themselves. The Food was real good and tasty, prices a bit high but ther service definitely lacked at that time in the morning. Had I gotten better service I would’ve given more stars.
Good atmosphere. Too bad the staff decided to question if my dog was “ really service” as we were finishing our meal. Night manager /staff need to read up on service dogs ( NOT sea , TRUE service dog with classroom hours ) and to learn what they are allowed to ask by law and when. ( should be also stated my dog is clearly marked as service and stays out of the way under the table in a “ duck and tuck “ with zero noise and no movement ) thank you
This location is very busy at night but theyre always short staffed. They should have a dedicated host and a carry out register but they dont. Instead theres no host or hostess and one person does the job of seating, waiting, serving food and running the register. They obviously need more workers at night its a nightmare.To sum it up if theyre busy and youre placing a carry out youre gonna be waiting for a while
Came in early in the morning, slow service for being not so busy, and a rude staff member. One of the staff members whos section was next to us, was extremely disrespectful (bigger chick with dark hair, no offense I just dont know her name) knew her customers were being rude to our table and didnt care. I just dont understand when you know they are recording our table and we clearly seen them do it, and walk away like you seen nothing and come back saying oh now the camera is down, do you need anything else.Our server Kyle anyhow was very nice and treated us respectfully and I thank him for that.
Was enjoying supper here, until my daughter had to bring my grandson to the restroom. I wasnt really paying attention to the waitress when she came to our table. I didnt realize she cleared my daughters unfinished plate until my daughter came back and asked where her plate was. Geesh I still feel horrible. The least the waitress could have done was apologize. I did and it wasnt my fault. The waitress didnt charge us for my grandsons dessert, but I would have rather had an apology. It seemed like it didnt matter at all.
8/11/17Just finished a salmon lunch from the Rams Horn on Telegraph. Hadnt been there for awhile but was in the mood for salmon. I am handicapped and use a walker. I parked near the door and someone came out and held the doors open for me. I had ordered my lunch as takeout and it was ready as they were bringing it out to the counter when I got there. After I paid, the waitstaff said she would put it in the car for me and did. They were so helpful and courteous. To top it off, the meal was delicious.Kudos to the restaurant and waitstaff.
We tried this one for a change. It was smaller than most other locations. Food is about same as other locations as well. Rams Horn serves a great breakfast no matter what you order. Our waiter was very polite and attentive, although we werent happy to find a hair in both of our dishes.
Cannot get orders correct. When you call to inform management they seem unconcerned. Order carryout from there often. Order usually anywhere from $35 to 70 depending if grand kids are here. My last order on June 13 will be my last. I will NEVER patronize this establishment ever again. Carry out customers beware check your order before you leave.
This place has excellent quality food. Ive been here 3 or 4 times in the past few weeks and have ordered different meals each time. Its clean and newly designed inside instead of feeling like an old folks home like many other ramshorns I have been to felt like in the past. I was going to IHOP prior to this but they left me very disappointed the past few times so I decided to start going to ramshorn instead. Not only is the food better but so are the prices.
Waitress we had was new and she was a delight. Idr her name but she kept up with our coffee, checked on us just enough (some of them bug you a lot but she was spot on) I will now only come at 2am in hopes of getting her cuz shes gonna be my favorite from now on. Havent been to a Rams horn in 8 years but she made it worth the wait.
Prices were high considering the amount of food you get. My son and I both left hungry and our waitress was very rude. Had no knowledge of the menu. This location just did a whole remodel. Lack of training for staff is not a good way to reopen. My son and I will not be back Id rather eat at big boy or golden Coral at least then the price was worth the food.
I was greeted as I entered. The waitress knew I usually dined alone and confirmed that immediately. She knew my drink of choice is water without being told. Lunch was served quickly and hot. I was not interrupted while I read my book. It was everything I wanted in quiet lunch.
I guess..... like everywhere..... depends on the day and time you go...... we went around 1030 on a snow day..... there were more workers than guests..... our waitress was terrible..... we saw her twice..... once to order once to get our bill..... everyone was playing hide and seek..... we couldnt find employees to refill our coffees.... so I went and refilled them.... or add a milk to the order.But on the up side..... the food was ok.Just didnt understand why no one really did their jobs.
They put my $9 burger on bread and then asked if it was ok because they were out of buns. Then I specifically asked about the wingsand said I wanted regular not boneless. when I got home they were boneless wings so basically it cost $8 for 6 dried up chicken nugget balls. I called to inform them and they said those were the only kind of wings they carried. Why not say that when I asked. Very disappointed in the quality and value. 👎
Service is always horrible. The food sometimes comes with certain things and sometimes doesnt. I ordered a takeout ordered, cheese enchiladas which never come with meat, got all the way home and they had hamburger meat in them. Considering Im a vegetarian, this was a huge disappointment. I tipped the to-go girl and she didnt even say thank you. They are always rude. We will not be back. I work in the business and if the restaurant I worked at was ran this way it would have been shut down a long time ago.
I paid almost $18 for a salad, with extra chicken, with pita and a pop, waited 20 minutes for my carryout and tipped $7. I got nothing but my pop and a pita with ranch for $25 because they put green pepper on my salad. Thanks a lot. Guess I will go Taco Bell next time
Ive briefly worked at this location. A worse mistake would be to eat here. Of all the restaurants, stores and shelters Ive worked and volunteered for, this is one of the more unsanitary places. Ive witnessed cooks and dishwashers smoking in the kitchen right above your food, bus boys and waitresses touching the trash/their phones straight to your food/plates (silverware especially), mold and grease mere feet from customers mouths because nothing is properly cleaned here. I quit only after a few weeks because the pay and management were worse than the environment. As a busser, you make about $5 hourly including tips to clean the bathrooms, take out the trash, unload dishes, and then to actually be a busser. Those Americas worst kitchen or bar rescue shows should come investigate this one. Please dont let your family eat here, I dont let mine.
Worst experience of my life! The waitress that served us was very nice but she lefted before the problems began. My 2 year old son would not sit still and kept trying to run around the restaurant. So I went to go pay the bill while my fiancee was trying to hold on to our son. Of course, he ran off and one of the waitress knew me and said You need to watch your kid! Then the police show up and this waitress was saying we were high and trying to abandon our kid! I had to take a drug test and get the story straight cause this waitress is clearly lying. All cause my son couldnt sit still! If you have a normal 2 year old that cant sit still dont take then there. Youll end up having your kid threatened to be taken away. The waitress that did this was named Kristen and has dark black hair that did this. Im calling corporate first thing in the morning and reporting this situation.
My mom & I have been here a few times in the past week. Fish & chips is not at all close to as good as the Farmington location. The fries were limp, my roll was hard, tartar sauce wasnt as good. Disappointed.However, their breakfast items are good: hash browns, eggs, toast. I had a grilled cheese last night & it was perfect.
HAIR HAIR HAIR. Food has always been pretty good. My boyfriend has been going there most of his life for the Saucy Burrito. I ordered a Super Nacho and got more than I bargained for. It was okay that I found an onion skin but after I asked for a box to take the leftovers home I found a hair. Could be eyebrow. Could be nose hair. She went to get the mgr. Who didnt come and asked if I wanted it remade. NO. Then they didnt even take it off the bill or give us a discount. Not going there ever again!
Nasty. No stars but they force me to give one. I got a carryout I ordered the veal cutlet dinner and got country fried steak patty it was dry and overcooked and my potato soup was a very odd textured and tasted nasty. The Taylor one rarely disappoints me. Never again Dearborn heights Ramshorn.
The only complaint I have is that the wait time for everything is based on the staff who are working at the time. Sometimes everything is nice, quick, and efficient but sometimes you end up looking around trying to subtly get a server to come serve you which tends to leave a sour taste in your mouth when you go to pay and you still have to tip to not look like a d!ck.
The waitress was very polite, but served our bill seconds after serving our food, and came back to ask if we needed anything else liiiiiiikee boxes :/The grilled Salmon was delicious, portion was small, but had a lot of fries on the side. I would have tipped more if she did not do that.
The food was ok, but unfortunately this restaurant is segregated. When I walked in there were three white couples sitting separately on one side of the restaurant as asked to be seated, I was sat to the complete other side of the restaurant. Then when as I received my food the service watched me as if I a gay black man would rob them. So I kindly placed a $20 on the table knowing my bill would not equal that, this may not be big to some. But the feeling I had at this restaurant alone almost had me in tears.
First of all the servers suck!!! They fire the only good one they had second of all the cooks are slow takes over a hour to get your food and when I came in the manager gabby was smoking a high outside saying how she hates her job the only good manager is Jaylen and and Amanda ran circles around the other servers but Danielle sits in office running a store into the ground if she actually took the time to see what going on she could fix it but keep firing your only good servers this ramshorn will be closed within next year gene aint gonna have this at all!!
Manager Chelsea is a horrible person to work with. She definitely pushes out good servers if they are too attractive since her boyfriend is the cook. Danielle does not know the first thing about running a restaurant. I worked there and believe me they run thru waitresses because theres no money. Rams horn is just another Coney. But they have uncovered meats n cross contamination in their walk inside which I have pictures of and will b going higher to make sure this place either stays as horrible as it already is or gets shut down. I feel bad gene font know how that place is ran. But he will soon enough.. Do not work for these people..
Excellent for Breakfast and Lunch. The Breakfast Quesadillas are delish. The Dinty More (Corned Beef and Coleslaw) delish. Awesome Burgers. Sweet Potato Fries that comes with a Cinnamon Cream Cheese for dipping is heavenly. Even the Side Salads are good. Great Chocolate Shakes. Delish desserts.Great place to take family or meet a friend for coffee. Great Service. Infact my Hubby and I went around dinner time last night. He got the Fish and Chips and really enjoyed. I got the Turkey Dinner. It came with a ton of food. Sliced Turkey over Stuffing, Mashed Potatoes. Gravy over everything. On a separate plate came Green Beans, Roll, Cranberry Sauce. You could get Soup, Salad or Coleslaw. I chose the Side Salad. It wasnt horrible but it wasnt the best Ive had. For myself when I go to Rams Horn, I prefer the Breakfast or Sandwich foods.
I came here a few weeks ago and ordered a salad Togo, it literally took 45 mins. The only reason I stayed and waited is because I paid for it up front.Today I ordered an omelette to go, and the only reason I came back is because it was after hours and this was the only place open. When I arrived to pick up my order, they tell me they forgot to ring it in.This place is a joke!
Coffee and an excellent dessert. Thank youPreviously rated 4star changed to 1:Nevermind: the Last time i went was for dessert for my little family and i have Never seen such a pathetic banana split. She was new, ok, but theres a picture on the placemat for reference 👎👎👎👎👎👎
Rams horns been around a long time.And the foods always been pretty good,Growing up my grandparents used to take my brothers and i to the taylor location every weekend, and as i got older living closer to the taylor location had been going at least once a week.Since ive moved closer to the dearborn location iv been comming to this one. The scenery is a bit different, but the food and service is no different than the taylor location. If youre out on the town and want a decent meal rams horns a good choice.
Total reviews rating 3.9
199 Reviews for Rams Horn Restaurant 2023:
Review №1
2021-12-28Was invited to Ramshorn after church on Sunday. Got there and was seated right away. Wait staff friendly and helpful. I ordered the cowboy burger with sweet potato fries, another friend ordered salad with chicken, other friend order an omelette. Everyone seem to enjoy their food. The burger was cooked perfectly. The fries were good, the only downfall was The pita bread was not toasted. Took forever to have waitstaff come by to send it back and redo it. Came out the same way the second time. All in all good experience.
Review №2
2022-03-03Theyre fairly priced. They give very large portions. The wait staff was very kind and attentive. The restaurant was clean and felt very welcoming. I ordered bbq chicken potatoe skins. The picture is what was left over after I ate 2 of them. I believe they use open pit bbq sauce, which isnt my favorite. But my meal was still delicious. My son ordered the warm pretzel sticks. He got an order of 6. They came with warm cheese and salt. Overall, this is a great rams horn.
Review №3
2022-04-18The place looked good and clean. The food was good and excellent service.
Review №4
2022-06-30Amazing friendly service quick with drinks, refills, orders ect. Never rush to get us out and great food both picture perfect and delicious
Review №5
2021-11-04Food was fantastic.very good price. Very tasty and it came quick to the table just the way I ordered it with the extra syrup. Will definitely be back!
Review №6
2022-07-085 stars, i ordered the country fried steak breakfast 3 days ago and it was really good. the gravy was very fresh and not too salty like some other places have it. the hash browns were amazing cooked perfectly and the eggs were digestible
Review №7
2022-04-20Food is always good. One complaint it would be nice to get HOT CUP OF COFFEE. Been there numerous times and still get Luke warm coffee. Always the excuse I mentioned that the last time about my coffee not being hot. They answer was they just had the heater or something fixed. So I mentioned to the waitress and changed my order. Ive tried it again same thing. Once you add a couple of creams it was just warm. I like to receive Hot Coffee. Otherwise good food m
Review №8
2022-05-20I love the food. Its cooked right its usually on time and the staff just tops the service sundae off just right everytime. Ive worked here when it sucked years ago and its improved 50 fold. Go eat here save a dime have a good time go home happy! I did. P.s. The soups are 🔥 especially the cabbage.
Review №9
2022-06-05Amazing food and a really comfortable place to eat. Laid back, great service, super quick, and we got to eat our meal without being bothered but still paid attention to. Im all the way from Marion, Indiana and this place gave me a special nostalgic feel. I got the BLT with sweet potatoes fries, and my gf got the fish n skins. BLT was great n thick and those fries are delicious. I usually dont like fish but was jealous of my gfs meal. We will definitely be back next time we come through.
Review №10
2022-07-04I ordered the country fried steak breakfast and it was disgusting. The steak was saturated in salty gravy, the hash browns were raw and the eggs were digestible. I tried this place because they were the only place open at the time; I should have starved instead.