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Phone: +1 810-629-1551
Site: http://www.randywisebuickgmc.com/
Opening hours
  • Monday:9AM–7PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–7PM
  • Friday:9AM–6PM
  • Saturday:9AM–2PM
  • Sunday:Closed
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4.7 (199 comments)

Review №1

2021-12-30

I highly recommend this dealership. Excellent communication, great customer service, and very professional. I obtained excellent buying experience provided by Paige Vance. I spoke with her over the phone given her all of my info so when I arrived all I had to do is test drive and sign. I was there for over an hour getting catered too, making sure my car wants and needs were met. I can honestly say Paige understood the assignment. I left so pleased and satisfied and will continue to do all of my car buying at this dealership.The entire team was phenomenalBut....Paige you ROCK!

Review №2

2022-01-10

I could not be happier with the result of my service from the team @ Randy Wise. While my car was in the shop, I had no way of getting to work and back home. The team informed me they have a shuttle service that could give me a ride. This was a life saver. My car was fixed perfectly and quickly. Dustin was the main person I was communicating with. He was always professional and honest. Excellent service from top to bottom.

Review №3

2021-12-21

This whole experience was smooth and I was never pressured. My home is quite a distance from this particular GMC dealership. So my sales agent, Kristin answered several questions and gave me guidance by phone/email prior to my visit there. Randy Wise Buick-GMC worked out an awesome deal that my local dealership/sales agent could not match — though he tried.When I arrived at Randy Wise Buick-GMC to get my new car, the atmosphere was comfortable compared to the high pressure Ive experienced at other dealerships. When signing for my previous vehicle at another dealership, I was tensed up and felt like I was at their mercy. And extra packages were quickly presented for me to sign without really explaining them.At Randy Wise, I never felt like I was anything but a valued GM customer. I never felt manipulated, just educated toward my choices. My sales agent Kristin, her manager, and Jean (Finance Mgr) each personally greeted me. Combined, they answered my questions and made me feel very welcome there.I will definitely return to Randy Wise dealership and sales agent Kristin for my next lease in a few years!

Review №4

2021-10-14

Purchasing our vehicle from Randy Wise Buick GMC was the best decision! Shayna Brown took excellent care of us and went above and beyond to accommodate our busy work schedules. Bob from Randy Wise delivered the car and paperwork to us which was awesome because we live almost an hour away and we really wanted this vehicle. We love our beautiful Lexus and couldn’t be happier.

Review №5

2022-02-04

I purchased my new car here with Jeff J, and he was fantastic. After seeing similar cars online I even went to other dealerships, but nothing compared. Jeff’s customer service, friendliness, and overall knowledge brought me right back to Randy Wise where I purchased my GMC Terrain. He was prepared for us the moment we walked through the door and was helpful from start to finish, and beyond. Thank you for the good experience.

Review №6

2022-06-11

From the very first dealing with Matt in the Fenton Randy Wise body shop, I felt valued and knew my vehicle would be taken care of.To be honest, I have never dealt with anyone quite like Matt at any Chevy or Ford dealership. He was patient and explained all of my details. He went above his responsibilities to help me with some additional life situations that were keeping me from repairing my car. I’m thankful that he is my contact point and I trust all things will be 100% satisfactory.

Review №7

2022-03-03

My experience was great. Kristin was very kind and professional. The dealership was clean and friendly. I am just waiting on a sunroof and microchips for my 2022 Acadia, which is not their fault. I was surprised that they didnt offer any cushion miles to test drive the vehicle and or add a few miles to the lease agreement start like every other in the past I have leased. I hope GM is putting these chips out as fast as they can, so their customers can be 100% satisfied. I am paying for something I dont have with a measly $50 credit to suffice for now.

Review №8

2022-02-07

Just gonna start this off with Shayna Brown is your car sales girl. This girl went above and beyond to get us in a car we loved but most importantly needed! Very professional, excellent communication, and the most fun buying experience! 11/10 recommend! We love our 2019 GMC terrain.

Review №9

2022-02-23

Ive been with Randy Wise over 10 yrs. However, the last time I purchased a vehicle I went to Ann Arbor as a result of poor service. The sales dept would not show me a vehicle after it sat for 3 wks. They said it was on hold which time was was against your policy. So I left Randy Wise.But Im back. I have experienced exemplary customer service, great financial assistance that was highly informative by Noelle and Nick, respectively. They are a great representative of what Ive known Randy Wise to be. Thank you for your kindness and excellent service. I made a Wise choice!

Review №10

2022-02-02

Since the moment I first walked in I felt special. And looking around everyone felt that way. I have contacted my sales man at odd times and he has no problem continuing to treat me with that same courtesy. As simple as a windshield wiper, I pulled in and out within mins. It was replaced. Didnt even get out of my car. It was amazing!

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