Real Property Management Platinum
Address: 2565 Alluvial Ave #162, Clovis, CA 93611, United States
Phone: +1 559-324-9400
Services: From the business: Identifies as women-owned,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 559-324-9400
Services: From the business: Identifies as women-owned,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Category: Real estate agent, Property management company
Rating: 4.5
Site: https://propertymanagementplatinum.com/?cid=LSTL_RPM000203
Worktime:
Rating: 4.5
Site: https://propertymanagementplatinum.com/?cid=LSTL_RPM000203
Worktime:
Day | Time |
---|---|
Monday | 9 AM–5 PM |
Tuesday | 9 AM–5 PM |
Wednesday | 9 AM–5 PM |
Thursday | 9 AM–5 PM |
Friday | 9 AM–5 PM |
Saturday | Closed |
Sunday | Closed |
Name: C**** H******
Date: 2024-07-02 03:17:58
Rating: 1
Comment: Horrible with maintenance. We had mold in our apartment and they refused to remediate. Do not use rhino, it’s a scam. Just pay the deposit if you can’t avoid renting from them.
Name: H***** P***
Date: 2024-06-03 09:33:50
Rating: 5
Comment: It was a very moving experience for me. From the moment I parked my car in front of the house, I was trilled already. The area was so peaceful and homely . I was greeted by the property personnel with a warm smile while she respectfully showed me to to door. I couldn’t stop smiling and visualize my family living in it alread. It was a vary spacious,clean and perfect for a family picture.
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Name: K***** F****
Date: 2024-05-31 19:05:44
Rating: 1
Comment: Put in an application for a house almost three weeks ago. Called several times and left messages to see what was going on. Finally got a call back two days ago and house was rented, and did I want to put my application on another house. I gave them the address of the new property. They text me the next day asking for my paystubs, bank statements, how many people would be moving in, and did I have pets. I text back that I submitted all that with my app and you all made me do a pet screening, no response. Called again and left a message, no response or call back. Finally left a voicemail asking for my app fee back. All of a sudden I get an email saying I was denied for lack of information. Then wheres my app fee??? Why ask me if I want my app on another property if my app isnt approved??? This place is a total rip off. Do not waste your money giving them app fees.
Name: R****** S****
Date: 2024-05-22 22:42:29
Rating: 5
Comment: It’s good
Name: D****** J******
Date: 2024-05-04 02:13:22
Rating: 5
Comment: The house is absolutely gorgeous and the pictures don’t do it justice. In person it’s really a flex. The host had an absolute beautiful demeanor and was absolutely as gorgeous as the house. 100% hands down.
Name: j******
Date: 2024-04-17 04:50:48
Rating: 1
Comment: Went to go check out a house in Clovis on Armstrong Ave today where asking price for rent was 2,150 (originally 2250). Their back yard fence was broken in multiple areas and fallen down, some of the lights in the house did not work, there was a big hole in the garage ceiling, garage had random lines painted across, the property was listed as NON SMOKING but smelled, a couple of doors wouldn’t fully close, the faucets were rusted, and did not look like it had been cleaned. When we called the office, to ask if the house would fixed before move in, the lady who answered the phone said the property was being rented out as is. It’s hard to believe that companies/landlords are able to get away with things like this and still have the audacity to ask for top dollar rent money.
Name: H***** B*****
Date: 2024-04-17 00:01:00
Rating: 5
Comment: Great customer service! Always checking to make sure we are taken care of.
Name: H**** R***
Date: 2024-04-09 20:02:42
Rating: 5
Comment: Jose Fencing came out today to replace a portion of our fence. Jose came with his crew and quickly and efficiently replaced the fence. Working with our property company helped expedite the process and made it seamless
Name: V**** T*****
Date: 2024-04-02 18:24:01
Rating: 5
Comment: This house very nice clean beautiful
Name: I*******
Date: 2024-04-01 18:48:52
Rating: 5
Comment: Super friendly and very helpful always quick to answer any questions we had and the process was very easy! they helped us find an amazing rental that fit our family perfectly. Definitely recommend!
Name: C******** M***
Date: 2024-03-25 15:40:42
Rating: 5
Comment: I have had a very good experience with RPM. No issues and good communication.
Name: W**** M*****
Date: 2024-03-18 14:39:58
Rating: 5
Comment: Its been great working with RPM for almost 4 years, rapid response and very professional team
Name: T***** W******
Date: 2024-03-16 00:30:53
Rating: 5
Comment: This company is beating my expectations because I had another company that manage my property and I haven’t been paid for three months while I have to pay my mortgage every. I highly recommend Recommend Real Property Management Platinum if you need someone to manage your properties.
Name: C*** A*
Date: 2024-03-16 00:11:14
Rating: 5
Comment: Great service, friendly and professional.
Name: T***** P******
Date: 2024-03-14 22:29:39
Rating: 5
Comment: They make it very easy. Communication is effective and timely. I never have to worry about my rental
Name: A***** N****
Date: 2024-03-14 17:44:48
Rating: 5
Comment: We were told on Sunday by our landlord that we needed to move in 60 days. This was a stressful situation. We applied for a home on Monday afternoon and were contacted Wednesday morning stating we got into the home we wanted. Rigel was great and the ladies in the office were helpful when my husband dropped off the deposit. I appreciate the quality of service we received and the prompt responses. I couldnt have asked for a better company to assist us during this overwhelming time. We didnt expect this to go this smoothly. Words could never express how grateful we are. Thank you from all of us!
Name: v******* s**** s***
Date: 2024-03-14 00:39:17
Rating: 1
Comment: 0 Star they charge me $200 form feeAfter that charge me extra money for deposit $4800 but law is only deposit for one month rent $3200 and plus 2 month rent advanve which like $6400 its not right i will file complain about this conpany please stay away from this thief ..
Name: S******** M****
Date: 2024-03-13 17:44:36
Rating: 5
Comment: We are extremely happy working with Real Property Management. They are responsive, professional and easy to work with! I highly recommend working with them!
Name: M**** O******
Date: 2024-02-22 21:30:57
Rating: 5
Comment: The girl who shows you the houses is very friendly and efficient
Name: V D
Date: 2024-02-18 01:32:14
Rating: 5
Comment: Great staff, all around a positive experience working with RPM Platinum. Everyone is prompt and responsive in a timely manner. Would recommend anyone that is looking to rent to give them a shot. Shout to Rigel, he will take care of you.
Name: M****** K*****
Date: 2024-02-16 03:41:56
Rating: 5
Comment: Good people looking forward to moving into our new rental home in Clovis! Thanks all
Name: a****** s*****
Date: 2024-02-07 22:48:41
Rating: 4
Comment: Awesome in following up, making themselves available, nice showing of property and very friendly.
Name: B** W*****
Date: 2024-02-02 21:57:15
Rating: 5
Comment: RPM has been my property manager for 8 years. They have done an excellent service of maintaining and managing my single family home.
Name: K**** F*********
Date: 2024-01-27 00:08:19
Rating: 5
Comment: My family and I moved into our new home back in October of 2023. We have had 3 leaks since and RPM has been on top of it making sure things got taken care of quickly! Stephanie has been absolutely amazing to work with and Jordan at the front desk has always been helpful! Due to one of the leaks they are having to replace our flooring and are getting it done in a timely fashion! RPMs customer service has been nothing but amazing! We truly love our home and hope to live here for a long time! Thank you for all you guys do!
Name: S***** s**
Date: 2024-01-27 00:06:36
Rating: 5
Comment: Excellent company and marvelous staff to take care of your valued property. We have a house managed by them from last almost 2 years and based on my interaction so far I would recommend them without hesitation. Keep it up.
Name: A****** W*******
Date: 2024-01-23 18:23:16
Rating: 4
Comment: Nice place
Name: D******* C********
Date: 2023-12-26 22:15:02
Rating: 5
Comment: So far easy experience, can’t wait to apply for the home!
Name: G******** S****
Date: 2023-12-22 16:34:24
Rating: 3
Comment: People’s want good deals
Name: n***** j*****
Date: 2023-12-10 14:38:03
Rating: 5
Comment: Me and my husband have a couple of rental properties and it’s a hassle dealing with tenants especially when late payments or eviction it was more costly and stressful with it on our own one home they took care of eviction and made sure they were out and damages the tenants were responsible and made sure it got rented again We have been with this company for 9 years they know landlord rights and helped us tremendously with our properties thank u all!
Name: R*** V** W******
Date: 2023-12-01 19:28:41
Rating: 5
Comment: Excellent customer service!Barbara got us started with RPM and is terrific to work with. Stephanie has been awesome with maintenance of the property!
Name: j******* m***
Date: 2023-11-17 18:45:42
Rating: 5
Comment: Great attention
Name: L**** S***
Date: 2023-11-14 18:25:55
Rating: 5
Comment: Working with Real Property Management has been a great experience. Friendly, informative, and overall caring.
Name: R*** F*****
Date: 2023-10-28 21:23:54
Rating: 5
Comment: Quick on time and Profesional service, East to schedule.
Name: M***** G******
Date: 2023-10-18 22:07:56
Rating: 5
Comment: We had a tight timeline to fill our rental property. It was a slow time in the rental market and we were worried we might miss out on some income.The crew at RPM was quick to respond to our concerns and made them their own. Within 2 weeks we had a lease signed with a rent increase! They are amazing! So glad we have RPM to manage our rentals. They took the stress away from my wife and I and now we don’t worry anymore.
Name: M***** S*****
Date: 2023-10-10 01:51:14
Rating: 5
Comment: Really nice update home love it
Name: L****** L*******
Date: 2023-10-07 19:00:40
Rating: 5
Comment: Trinity was a very good assistant for your company, very pleasant, very professional!!!
Name: d****** r****
Date: 2023-09-30 22:08:41
Rating: 5
Comment: Great location and an Awesome rep
Name: D**** R****
Date: 2023-09-23 19:41:10
Rating: 1
Comment: Update July 2023: The boys have moved out and the roof was never repaired.Again, if you are planning to rent a house on Whiteash Ave in Clovis, beware!Worse part of this whole ordeal is that the management company successfully prevented my son and his friends from renting another house because of this review. They didnt like being publicly called out and chose to retaliate in response. What a terrible way to do business.Update June 2023: Two months later and the walls in his room are still open and the roof is not fixed and yet we are still required to pay FULL rent. Thats 5 months of only being able to use 3 of the 4 bedrooms. The boys lease ends at the end of this month and I believe the owners/management company are simply waiting until the boys move out so they can repaint and cover up the damage for the unsuspecting new tenants.If you are planning to rent a house on Whiteash in Clovis, beware!Update May 2023: Nearly a month later and my son is still dealing with this mess. He has had to move home with us because his room is uninhabitable due to the repairs but he is still having to pay FULL rent. Why should they continue to pay full rent when one of the rooms is uninhabitable? The lease was for a four bedroom house and for over a month....they have only had 3 bedrooms. RPMs only concession was to offer to let all four tenants out of their lease, which would have negatively impacted all of my sons roommates. Not to mention the fact that when they did the original repair a few months ago....they simply repainted and called it good without doing anything that was necessary to actually fix the damage stop the water leak. That, of course, led to an even bigger mess requiring more extensive repairs now. I think this company takes advantage of college students. Only after *I* contacted them did they even bother to respond to my sons numerous contacts.Original Review April 2023: We are extremely frustrated with Real Property Management Platinum. My son and his friends, who are all students at Fresno State, are renting a property. My sons roof leaks and we are concerned about mold in his room. The company says it has been fixed and that mold was not found but we have not been given any documentation proving this and my son has been sick multiple times since moving in. With the most recent rains, the roof leaked again and there is water actively running from the roof through his walls. He has tried multiple times to call, email and submit a maintenance report over the last two days with no response. The phone is not answered and no one responds to written requests.
Name: T********
Date: 2023-09-20 16:43:46
Rating: 1
Comment: Just a waste of time dont even do business especially if you are on section 8, got approved sent over rfta packet, and they went and rented it, and telling me section 8 took too long, from the the looks of it they discriminate, I offered to give a holding deposit and they said they wouldnt even take that cuz Im on section 8 and when I called them they said they rented it because the landlord didnt want to wait any longer and didnt even offer me to look for another place just hung up very rude and very unprofessional.Will be reporting them because in the state of California everybodys supposed to take section 8 voucher.So Im just warning others how they do business waste of time.
Name: L*** F******
Date: 2023-08-29 01:04:31
Rating: 5
Comment: It was so easy to get in the home. I enjoyed taking my time and looking around without pressure of someone over my shoulder. Thank you🤗
Name: R F
Date: 2023-08-25 17:51:31
Rating: 5
Comment: Our family loved working with Real Property Platinum Management. We have rented for many years through many companies and this one was by far the best. Everything is online and easy! Payments, maintenance requests, communications. They are involved with a rewards program for paying rent. I received free gifts just for paying rent on time. The team at the office is available to call/text or go in to talk too. It was a relief to just worry about my children, their school and my job instead of worry about anything house related. We hope to cross paths with this wonderful office again! Thank you Real Property Platinum!
Name: E***** M*******
Date: 2023-08-24 17:22:10
Rating: 5
Comment: What a great and awesome team at Real Property Management. The staff is friendly, knowledgeable and happy to assist. If you’re looking for a new place to live, I highly suggest you choose Real Property Management!
Name: D**** B******
Date: 2023-08-22 22:46:06
Rating: 5
Comment: They were able to take on my property quickly when I needed to fire my previous firm, and theyve done a great job! As an owner I found them to be responsive and thorough. Highly recommended.
Name: M***** S******
Date: 2023-08-08 20:49:22
Rating: 5
Comment: It was a pleasure to work with RPM team including Barbara, Stephanie, Mandy, Lacie and Karina. I was pleased with the process of renting out the unit in 3 weeks of timeframe and new tenant who moved into the house.Barbara lead the entire logistics process smoothly without any hiccups and tenant placement and screening process.Will definitely recommend the RPM for all residential housing property rental needs.
Name: J**** E****
Date: 2023-07-27 22:13:25
Rating: 4
Comment: For two years they have been there and run their business professionally and respectfully. A few bumps along the way that were easily navigated due to their professional attitude and great staff. Stephanie, and Barbara are Waimea of the best people I have had the pleasure of doing business with.
Name: D**** D*******
Date: 2023-07-26 17:49:42
Rating: 5
Comment: Barbaras communication skills are fantastic! She found me a fantastic tenant within a week. Needless to say, I am very pleased.
Name: K**** G*****
Date: 2023-07-20 23:16:29
Rating: 5
Comment: Great company to rent from, we have never had a problem and the staff is very attentive to any issues we’ve ever had. We’ve had a wonderful experience as renters. 5 STARS!!
Name: L**** C**
Date: 2023-06-29 19:46:43
Rating: 5
Comment: Good service
Name: A*** S****
Date: 2023-06-07 19:31:45
Rating: 5
Comment: Real Property Management has been welcoming, efficient and communicative in every area concerning my dwelling..Everyone I have encountered has been kind, respectful and extremely helpful.
Name: J******* F*******
Date: 2023-05-17 00:43:21
Rating: 5
Comment: Working with this property management company has made the whole process easy and quick.
Name: J****** S******
Date: 2023-05-07 02:01:04
Rating: 1
Comment: Unfortunately I have to edit my rating. I feel as if I was scammed. I was told one thing and then once I sent in my application with the fee, it was an immediate denial. I am a single mother to 3 children and I already work so much to provide for my kids. Lying is awful and unkind and I cannot give a 5 star rating to a company who would do that.
Name: E******** l*****
Date: 2023-05-03 21:29:28
Rating: 5
Comment: Easy to schedule viewing
Name: D**** V*******
Date: 2023-05-01 22:47:12
Rating: 1
Comment: I do not recommend this company. I feel we were deceived into paying $100 and scammed for our personal documents and information. I viewed a property with an agent on 4/20 and she stated there was one approved applicant for the property. Later, that day, she texted and told us that applicant refused the property and to go ahead and apply so my partner and I did. We paid a $50 fee each ($100) and submitted sensitive documents like our W2, our socials, and bank account statements. Seven days later we were texted and told the property was leased to an approved applicant. It was the only time we heard from this company. It has been a total of 10 days since our application date and we have heard nothing else. Their agent stated it would take 2-4 days max to process our applications and inform us of an approval or not. In addition, the application process stated a credit and background check would be done and we would receive copies. We have not received those either. To date, our application has not been processed, we have not received our background check, or credit scores.
Name: G***** M***
Date: 2023-04-28 19:30:23
Rating: 5
Comment: Really great service. Every time Ive called in the last month theyve been really helpful in helping me look for more info on a property. Very great with following up!
Name: J*** T**********
Date: 2023-04-27 18:34:18
Rating: 5
Comment: All my questions were answered and done professionally. Great experience
Name: A**** A**
Date: 2023-04-24 02:40:18
Rating: 1
Comment: Im honestly surprised at the good reviews that this company has. We got accepted to move into a house and they said they would call us to discuss the details. They dont leave voicemails so you dont even know if theyre calling you. What kind of business doesnt leave voicemails? Then they sent us an email giving us less than 2 days to get them a security deposit in the form of a cashiers check. My partner works out of town during the week and Im a full time medical student. Why is there not an option to do this electronically? So I sent multiple emails and never got a response back. Later, I see on Zillow that they relisted the house...without even bothering to give us a call or any type of notification. This has got to be the worst communication Ive ever seen in a property management company. Dont even bother consider renting through them, they will ghost you.
Name: c**** m****
Date: 2023-04-16 18:07:01
Rating: 5
Comment: We love the Sierra Vista house. It has everything we need. It was presented very professionally
Name: S***** H********
Date: 2023-04-11 23:56:14
Rating: 5
Comment: The property manager Jessica was very helpful and quick to respond to my email.
Name: J**** V**
Date: 2023-04-06 21:40:00
Rating: 5
Comment: I love the self tours! Scheduling a showing was fast and easy too!
Name: D**** R****
Date: 2023-03-30 02:14:57
Rating: 1
Comment: We are extremely frustrated with Real Property Management Platinum. My son and his friends, who are all students at Fresno State, are renting a property. My sons roof leaks and we are concerned about mold in his room. The company says it has been fixed and that mold was not found but we have not been given any documentation proving this and my son has been sick multiple times since moving in. With the most recent rains, the roof leaked again and there is water actively running from the roof through his walls. He has tried multiple times to call, email and submit a maintenance report over the last two days with no response. The phone is not answered and no one responds to written requests.
Name: A**** F*****
Date: 2023-03-17 21:39:00
Rating: 5
Comment: Great Girl nice house. I couldn’t get in and I called she was very nice and patient with me
Name: S******* S****
Date: 2023-01-23 20:05:46
Rating: 5
Comment: Good place and clean
Name: E***** R****
Date: 2023-01-03 16:57:58
Rating: 5
Comment: They where fast with helping me find a home & where very helpful throughout the whole process . Would definitely recommend them ✅️
Name: E*** C*****************
Date: 2022-12-31 00:45:49
Rating: 5
Comment: RPM has been a phenomenal management company. They are communicative, responsive and personable. As a renter, they’ve made the process super easy for me; from the viewings, to the application process to picking up my keys and moving in - the entire RPM team has helped me along the way. When I go to the office, I’m greeted by name by every staff member and I’m always helped right away. Highly recommend to anyone looking for a reputable property management company.
Name: J*** D******
Date: 2022-12-17 04:23:12
Rating: 5
Comment: I like being kept informed. One comment though:You do an inspection with photos once a year which is fine. The photos, though, look more like youd find in a home inspection report. As an owner Im also interested in an evaluation of how the tenant is treating the property personally. Is he abusing it? This would allow me to decide if the lease should be renewed.
Name: C***** M*****
Date: 2022-12-08 05:09:10
Rating: 5
Comment: I recommend this property management, they are responsive and take care of business for both the tenants and the owners!
Name: N*** �**********
Date: 2022-12-03 15:24:14
Rating: 1
Comment: I had moved into a duplex housing in Clovis thinking I was getting an ok deal for 2 Bedroom and 1 Bath for 1,550 a month. I did a video tour because of my work situation. During the tour I saw laundry hook ups on the back patio that the property manager pointed out to me. So, I moved in and started to notice a few things off. The kitchen had plates, cups, food and dishes from the last tenants. The stove top was left on and the only reason I noticed was because the kitchen was warmer than rest of the home. I didnt move in for the first week of renting because of my work situation so the gas bill that month 176 dollars. There was covered parking they never told me about. They never provided me with a location on my mailbox or a mailbox key. I bought a new washer and dryer for the back patio. When it was getting hooked up the delivery people said the owner used a T pipe to make it look like there was hot water. So, there is 2 waterspouts that are just cold water. I spoke to property manager about it and took them over two and a half weeks to get a response. They said there was no hooks up for laundry on the back patio or it was not listed in the lease, so they are not responsible and the gas bill issue was my problem. In November the whole heating unit broke down. Three different companies came out and said the same thing, it needs to be replaced i.e., it has been up there since the 1980s. Property management said the owner was going to take over the repairs. The whole month of November I had no heat, I had already paid November rent on October 28th before the heating broke on October 31st. I finally got a new heating unit that started to work on December 1st. I requested for my rent to be at least prorate or lowered for the month of December. When December came, they never lowered the rent or responded to the email I had sent a week before rent was due. It is very clear that RMP Platinum are slum lords that do not care about their tenants.
Name: M******* T************
Date: 2022-12-02 01:29:57
Rating: 5
Comment: Very informative. She has a positive attitude and always determined to answer all my questions about properties. Thank you Karina
Name: V****** E**********
Date: 2022-11-30 02:09:51
Rating: 5
Comment: Beautiful home and the lockbox viewing is honestly the best invention and idea ever when it comes to rentals. Loved it and would love to rent this gorgeous home. Great Job Real Property Management.
Name: S***** R********
Date: 2022-11-19 22:40:36
Rating: 5
Comment: Very professional and pleasant agent
Name: O*** A***
Date: 2022-11-19 01:44:33
Rating: 1
Comment: I recently applied for renting a property with my spouse. I am an Airline pilot with a high gross income and an excellent credit score.Real Property Management denied my application because my spouse doesnt meet the minimum required credit score.I called to their office. The agent said that submitting an application myself will get approved, however, my spouse will not be able to live with me.We both have clean record and the only reason for denial was my spouse credit score. Ridiculous.Of course, I am not recommending of doing business with that management company.
Name: L*** N******* (******** C**********
Date: 2022-11-08 02:45:16
Rating: 5
Comment: The box was very convenient. Beautiful home, amazing feeling of home
Name: I*** S****
Date: 2022-11-04 22:35:58
Rating: 5
Comment: This was such a great experience! I’m more of a people person but in this case it was perfect to be alone.
Name: A***** G****
Date: 2022-11-03 22:08:53
Rating: 5
Comment: Everyone is very nice an friendly an anytime we needed anything done at new an old property they were on it. We are definitely happy with everything they have done for us, an continue to do.
Name: T**** _
Date: 2022-10-26 20:33:49
Rating: 1
Comment: RPMP manages the apartments (per the rental agreement filled out) in a gated property that my son and daughter live in while attending FSU. From the start on move in day the apartment was filthy there was mold growing the restroom, drywall all over the floor, carpet and vinyl flooring stained and smelled, kitchen counters dirty etc, the appliances and HVAC are rarely in working order, the staff is lazy and rude. All of this is bad but in the last week my daughters car has been broken into and her bike stolen. She went to find security and found both officers one sitting in and one on top of their cars on their cell phones. The police officer who took the report told my daughter that the management has not fixed the holes where the criminals are entering and stated that in his opinion was one of the worst facilities near FSU campus. The majority of residents are students and are treated poorly by management the only effective method has been interfering as a parent which should not be the only effective method. Please keep looking and do not place your child in this unsafe complex.
Name: V******* c*******
Date: 2022-10-03 22:13:55
Rating: 5
Comment: Courtney was early, pleasant, and informative. Applying now. Thank you!
Name: C******* W***
Date: 2022-09-09 16:24:01
Rating: 5
Comment: This company was a literal life saver! We moved from out of state and the housing that we originally had set up fell through literal days before we were supposed to move. Panicked we looked at so many houses. RPM was able to show us a house, process our application, and get the house move in ready within just a few days. They saved us! All the staff is kind and courteous and really worked hard to get us into a place fast.
Name: B****** B*****
Date: 2022-08-18 15:02:16
Rating: 5
Comment: These people!!!! Are super sweet I plan to rent from them. From the showings they provide, their customer service is second to none. They make you feel like family. As I prepare my things in order to rent from them. I am definitely referring this company to each and everyone of you. Yes we all know markets have jumped and rents are high. This company is very fair. Hopefully this helps everyone out there searching sincerely Chef, Banisha Bailey 🤗🤗😘🥰
Name: S****** B******
Date: 2022-08-11 18:15:52
Rating: 5
Comment: Barbara was very professional and polite and I appreciate her showing the property this morning, Beautiful property
Name: I* S**
Date: 2022-08-08 19:22:19
Rating: 4
Comment: Nice agent and nice 1st house to have because I have 3 kids.and its next door to a school. Its also a good area as well. Perfect for me and mines.🙂
Name: J** E*******
Date: 2022-08-04 21:16:21
Rating: 5
Comment: I’ve been working with RPM for about 6 years now. They manage several homes for us. Great people to work with, fantastic service. Their tenant screening is superior. Not only do they provide fantastic candidates but they place them very quickly. I have not had a single problem from any of my tenants.Their maintenance contractors have also performed exceptionally well for me. All-around very satisfied with RPM.
Name: d**** h****
Date: 2022-07-29 22:35:34
Rating: 5
Comment: The best rental company to ever work with their truly amazing to work with they go beyond their job scope
Name: P****** C********
Date: 2022-07-21 21:55:43
Rating: 5
Comment: Great management company. Definitely recommend. Easy to pay through their portal and they are awesome at service calls.
Name: B****** H********
Date: 2022-07-15 15:06:10
Rating: 5
Comment: Real Property Management Platinum is outstanding! They have been prompt, professional, and helpful with all of our property management needs for the many years that they managed our rental property. I couldnt recommend them more highly. If you are looking for a property management company, you need look no further!
Name: C**** M*******
Date: 2022-07-12 20:39:42
Rating: 5
Comment: We have used RPM for many years and find them to be extremely professional and yet also very friendly to work with. We have referred them many times and will continue to do so.
Name: I*** P****
Date: 2022-07-01 19:30:56
Rating: 5
Comment: Great experience and very smooth process.
Name: C********** R********
Date: 2022-06-29 23:17:58
Rating: 5
Comment: After living at the same property for almost 14 years I thought looking for a new place was going to be a challenge however RPM made it a great experience! Lacie was the person who showed me most of the properties they had available. She was very kind and helpful! Karina was the one who helped me in the office and she was also very kind and welcoming. Honestly every single person I interact with at RPM is amazing. Thank you RPM for helping my family and I find our new home! You all definitely deserve 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Name: H*** P******
Date: 2022-06-07 20:08:13
Rating: 5
Comment: They are always on top of everything and Stephanie, my contact, does a fantastic job! I would reefer RPM to anyone thinking about using a Property Manager.
Name: D****** J******
Date: 2022-04-26 22:11:18
Rating: 1
Comment: This is the worst company I have ever rented from it is a woman ran company and I was completely lied to from the beginning these women have no integrity they can care less about your living situation they lie to you to get you in they harass you while youre here and do whatever they can to try to do to keep your deposit do not waste your money time effort on these women They are fraudulent and they blame the owners when I find that hard to believe anybody could be that cruel Do not waste your money on these people these women are completely fraudulent and I do not know how they sleep at night they have harassed me from the moment I moved in and had no problem taking all of my money
Name: E******** T*****
Date: 2022-04-21 20:26:56
Rating: 1
Comment: Extremely disappointed with this company. We lived in the property for two years and recently moved out they are honestly the worst company to go through for renting any property. We paid our rent on time every month never late and never short. Through COVID they didn’t care about what the whole world was going through they still raised our rent twice and when we did move out they want to charge us over $3,700 in charges. They have kept our deposit and now want us to pay out of pocket over $2,100. And they said they would work with us on a payment plan but then turn around and say the minimum payment is $200 a month. How do they want someone to pay $200 a month when they have other bills to pay makes no sense. And the charges are completely insane and when I asked for itemized receipts of what was done they said they didn’t have to give it to me. They are asking for us to pay for things that are considered normal wear and tear. Which is just shocking to me. I would definitely never ever rent from here. If you are reading this I hope that you steer from considering renting from them.
Name: L*** R***
Date: 2022-04-05 21:47:26
Rating: 5
Comment: Excellent teamwork, very organized, very professional. I highly recommend this agency.
Name: K**** O*****
Date: 2022-03-23 00:53:16
Rating: 5
Comment: First time renting out my house and it was so great to have RPM answer all my questions and guide me through the process
Name: V** S******
Date: 2022-03-15 20:59:59
Rating: 1
Comment: Robbed me and my partner 2 times. This is our second time applying to rent through rpm. First in the fall of 2021 and second time in March 2022.In the Fall of 2021 I was always getting the same response, the listing you applied for already selected a potential tenant. 30 days later my partner and I are required to pay an additional 50 dollar application fee, each. In March 2022 one minute after submitting an application for a listing, and paying the registration fee again, I got a text alert saying that the house I applied for already have selected a potential tenant. Didnt want to give up so I applied for another listing that was available. Unfortunately, due to covid my partners credit score dropped because she was unemployed for a whole year. However. My credit score is well over 700 and my income is 3x the rent. She was able to pick up a full time job last month. Due to her credit score, they were unable to move forward with the application. Really? All tenants must have at least a 700 score to fit the criteria to apply is quite unfair and does not practice equal housing opportunities. Rpm could be legit or a fraud, but I will never come back nor recommend to anyone.
Name: J**** H***
Date: 2022-03-11 18:35:50
Rating: 5
Comment: Great service,friendly, and always helpful !!Karina & Evanya ...The best A+please give these ladies a raise !!Jason
Name: N***** J******
Date: 2022-01-07 06:32:58
Rating: 1
Comment: Extremely disappointed 😞 I had real high hopes with this company but I was lied to about multiple things and honestly I am just really disappointed I would not recommend this company at all.. I tried to give it the benefit of the doubt because lacie was great and I truly feel still that she is a good human being but this company has zero integrity and they try to charge you even for their mistakes.. i just moved in and i love the home but wish it was with a different company. I am going to be honest and truthful and when I move out next yearI will gladly post a review about everything we have had to endure here and whats crazy is its only been a week... I should have listened to the other reviews 😕
Name: M****** S*****
Date: 2021-12-20 23:03:26
Rating: 5
Comment: Speaking to real people who really understand and are helpful they truly are team of kindness their dillagents true performance of what professional staff really are .thank u for your help and support.. merry Christmas to them and all their staff ❤
Name: J*** P****
Date: 2021-11-15 23:37:35
Rating: 5
Comment: Staff has been 5 stars . stephanie 6 stars
Name: B**** W****
Date: 2021-11-12 19:16:09
Rating: 5
Comment: RPM- Platinum has been a GREAT source of information and action. This fabulous team went above and beyond the call of duty to ensure that my family was taken care of, with the house we needed at that crucial time. I have been so impressed with their service that I have referred my personal family to this team, and entrusted their ability to support my children with a home that was needed due to fluctuating markets.Thank you RPM-Platinum for your EXCEPTIONAL SUPPORT AND PROFESSIONAL SERVICE! We will refer anyone who is need of a superior property management team to this OUTSTANDING business.Sincerely,Bryan W.
Name: D**** E******
Date: 2021-09-17 18:13:59
Rating: 5
Comment: Best Experience hands down. These ladies are efficient, professional, my application and rental process was expedited. And painless. They were friendly and compassionate. Like family..I love that. After all your signing up for a relationship that will at least last a yr. Were partners now ☺️
Name: V** D******** J*
Date: 2021-09-01 13:35:31
Rating: 5
Comment: Enjoyed working with RPM. The property I was renting was an awesome property in an awesome area. All the interactions with RPM, from move-in to move-out, went great. I appreciate what they do. Thanks!
Name: C M*
Date: 2021-08-17 19:23:48
Rating: 1
Comment: RPM Platinum, Cease and Desist all unfair eviction/removal processes. It is illegal to remove a listed residents rental responsibility without the consent/authorization of the other co-residents.Per the Governors Covid mandate no person shall be forcefully (through intimidation, harassment, invalid inspections, etc) removed from their current residence. !!!Please update all employees and property owners as these dark business practices can cost a justifiable loss in rental income and possibly legal action up to property loss!!!
Name: J***** W*******
Date: 2021-07-16 20:38:24
Rating: 5
Comment: My experience with RPM has been amazing. Very responsive and helpful with helping me navigate as a first time landlord. I am so happy I hired RPM.
Name: M******* D****
Date: 2021-07-12 05:49:43
Rating: 5
Comment: RPM Platinum managed my rental property for 7 years and I highly recommend their services. Hiring RPM to manage my property was a great decision as they were able to provide services such as ensuring I have the appropriate contracts in place with tenants, marketing/advertising my rental property, performing the background checks on tenants, taking care of maintenance issues timely, and collecting the monthly rent from tenants. Additionally, I appreciated that RPM provided a service to inspect my property on a periodic basis and take pictures of it so that I can be assured that tenants were taking care of the property and that any maintenance issues were identified and addressed. If I did not hire RPM, I would imagine that my life would have a significant amount of added stress if I had to do all the management by myself while I also work a full-time job.Any time I had questions or concerns, Barbara and team responded in a timely manner. I am now in the process of selling my property and can attest that RPM helped ensure that my property continued to be in good condition. Thank you RPM for your great professional services!
Name: T**** F*****
Date: 2021-07-09 23:24:44
Rating: 5
Comment: Selecting a place for your family to live, we can all agree, is one of the most important and stressful life events. I was pleasantly surprised how easy it was to connect with a real estate professional at Real Property management platinum . It was after normal business hours and they still responded to my inquiry. They took the time to discuss what we needed and are helping us find the best property for our family.
Name: S******* H******
Date: 2021-07-08 19:02:43
Rating: 5
Comment: Best property management I had!
Name: B******* R*****
Date: 2021-06-30 18:49:08
Rating: 5
Comment: Real Property Management was super easy to work with. They responded quickly to maintenance requests and everyone we interacted with was friendly and professional.
Name: S***** D*******
Date: 2021-06-10 22:00:18
Rating: 5
Comment: Real Property Management has been amazing to work with consistently from the initial engagement. Their responsiveness and professionalism has made renting my property so easy. Im only leaving because it is time to sell. Thanks to the entire team, and particularly Stephanie!
Name: S**** G*******
Date: 2021-06-09 21:46:47
Rating: 5
Comment: We had an excellent experience using RPM. Highly recommend using them for your rental needs!Their staff was responsive and professional.
Name: D**
Date: 2021-05-26 19:08:36
Rating: 5
Comment: Working with RPM for the past 2 years has been great and her staff is very professional with anything you need in regards to the rental house. I wish the best for team RPM and thank you for everything.
Name: J*** B*****
Date: 2021-05-25 04:13:30
Rating: 5
Comment: The team at RPM is amazing. The follow through, follow up, communication, and professionalism they bring to the table is second to none. I never worried about the properties they managed for me. I always knew I was in great hands. I HIGHLY recommend them!
Name: j**** s*****
Date: 2021-05-15 21:30:42
Rating: 2
Comment: Hi everyone Im just want to say my experience with RPM in about one year ago I have rent a home, I been having problems with the water heater in the winter and they took a week to come and fixed 3 or four times until finally they came and replaced the water heater, now I called one week ago because my air conditioning is not working and I have three kids and my wife and we cant stay inside the house because 90° to 94° somedays,Im not missing any payment, and they raise my rent 50 more dollars monthly and they charge me 25 dollars for late payment only for the 50 more dollars what I think they do want to take the money from my bank because I had automatic payments what I think its not fear but I just want to get my air conditioning fix because I can not be I cant be with no air thank you.
Name: J***** V******
Date: 2021-04-30 22:16:39
Rating: 5
Comment: The team was very informative, professional, and helpful as we made our property management decisions.
Name: L*** P***
Date: 2021-04-21 02:12:14
Rating: 5
Comment: After owning our home for over 30 years and recently selling it with the idea of renting for a few years while we decide how to retire, Lacey was the first property management agent I worked with. She was great helping me navigate the rental process....which is quite stressful with quick decisions or you lose might your opportunity. She and Karina worked with us as we qualified for more than one property. Each were great, but in the end, not the right fit for us. Although we chose a different house altogether, they were very professional and allowed us to go thru the process until we found the right fit. I would absolutely recommend them to anyone looking to rent a home.
Name: J*** P***
Date: 2021-04-21 02:12:07
Rating: 5
Comment: Karina and Lacie went above and beyond helping us to go through the grueling process of finding the right home for us to rent. The market is tight and very competitive, so they worked hard to keep us in the game. We are very grateful for their help and professionalism.John P.
Name: J*** S**
Date: 2021-04-05 15:56:23
Rating: 5
Comment: I used RPM to manage my property for many years. They are very professional, friendly, and easy to work with. Barbara and her staff are great.
Name: T*** H****
Date: 2021-03-12 18:13:27
Rating: 5
Comment: If you are looking for a professional property management that can provide excellence quality, responsive and good value at the same time. This company is for you. Theyve have managed 4 proprieties for me while I was oversee. Everything was taken care of timely and there was absolutely no worry on my end. If you are looking to free up your time and to have nothing to worry about, look no further.
Name: S**** A******
Date: 2021-03-03 22:58:44
Rating: 5
Comment: Barbara and Stephanie and others from RPM have come through for me repeatedly over the last six months. They have supported me in various aspects concerning a family owned home, repairs, and through the untimely death of my mother who lived in the home. They have been the only local resource I could rely on during this pandemic we are all navigating and have helped with with many referrals in Fresno, CA, a city I do not live in and am mostly unfamiliar with. Theyve kept me sane and connected through difficult times. I could not recommend them more.
Name: T***** Z******
Date: 2021-02-25 08:08:32
Rating: 5
Comment: They helped get us into a rental quick. The staff is very nice and friendly!
Name: A*** C*****
Date: 2021-02-03 22:02:43
Rating: 5
Comment: Lacie and Karina were absolutely amazing, very professional and informative, will definitely use them again, thank you!!
Name: C****** A****
Date: 2021-01-20 21:08:01
Rating: 5
Comment: I worked with Lacie and it was a great experience. She was kind and attentive and a great representative for the company. I’d love to work with her again.
Name: G** V*** S******
Date: 2021-01-15 20:46:40
Rating: 5
Comment: Platinum RPM was extremely helpful with prepping our home for listing as a rental property. They are transparent about their fees and business practice. They made the process of listing and renting my house easy and painless! My home was rented the same wk it was listed. I highly recommend Barbara and her team at Platinum RPM!! Thank you and well done!
Name: L***** B*
Date: 2021-01-04 18:52:36
Rating: 5
Comment: Im a Realtor and I have been contacted with Barbara for awhile now. Shes very professional, responsive and knowledgeable in her field of Property Management. Im glad I met Real Property Management Platinum. The office has their own team of repair and quick responsive to urgent repair matter.
Name: C**** D****
Date: 2020-12-30 02:52:11
Rating: 5
Comment: The team at real property management have always been very professional, friendly and always helpful. Whether it was maintenance and repair issues, seeking new properties, or being helpful with my rental. Thank you RPM
Name: M**** h****
Date: 2020-12-11 05:55:37
Rating: 5
Comment: Company help me to relieve the stress from beginning buy the house with the best broker, Ms Spolini to closing escrow and rental property smoothly with Mrs. Godfrey.All paperwork were done on time, quickly response, and having good knowledge in their job. I am very happy with what they did to me.
Name: N******* g****
Date: 2020-12-04 19:10:44
Rating: 5
Comment: Do not hesitate to utilize this company for your renting needs! My sister and I got a turn around of less than 3 days when we were in a crunch for a home. Karina did not miss a phone call and assisted us until everything was complete! Could not be more impressed with the ability of this group to enhance my first Home Renting experience. Will definitely recommend for friends and family as should you.
Name: s**** b****
Date: 2020-11-20 04:38:20
Rating: 5
Comment: I am very very pleased with Real Property Management. They’ve done an excellent job in managing our properties. I would highly recommend them to anyone that is looking for a efficient, honest management company.
Name: J M
Date: 2020-10-07 20:22:16
Rating: 5
Comment: RPM is the best! Always responsive to tenants and owners. They are always professional and go above and beyond. Thank you, RPM, for all you do.. and have done for years.
Name: S**** D********
Date: 2020-10-07 17:21:20
Rating: 5
Comment: This is our first experience of working with a property management company but Barbara & her team made it extremely easy. Very pleasant experience right from the day one as the team is highly professional and responsive. Being remote makes things difficult but constant communication helps us to keep updated.Overall very pleased with the support and service.ThanksSuhas
Name: D**** T****
Date: 2020-09-18 16:20:23
Rating: 5
Comment: Everyone was very easy to reach and professional! Had a great experience with them overall during our rental for about 2 years :)
Name: T***** S******
Date: 2020-09-16 22:29:11
Rating: 5
Comment: Right from the beginning RPM was very Professional and helpful. They made the rental process smooth for all of us. They were prompt when requesting any maintenance work and were always responsive when we questions.
Name: T**** S******
Date: 2020-09-02 00:18:19
Rating: 5
Comment: We want to personally leave a 5+ star review for RPM! We just arrived into town, rented a home, and were expecting movers to help us unload our belongings when we ran into an issue with the movers not showing up or answering their phones. Barbara with RPM was quick and went above and beyond with a solution. She called a few of her friends and we had a crew to help us in no time. We are beyond grateful! Thank you again!!
Name: M**** J*****
Date: 2020-08-31 19:06:05
Rating: 1
Comment: We were interested in a property so we called and they just right away said whatever property you applied for you didnt get it and hung up
Name: S****** C*******
Date: 2020-08-26 20:15:20
Rating: 5
Comment: I have been so appreciative for RPM. I found myself needing to rent out my condo after a few other potential renters fell through and I was starting to worry how I was going to manage being 1500 miles away... when I reached out to a few property management companies, RPM was one of the first to respond, was super friendly, affordable (even though I feel they have been even more professional than some of the pricier options), and has continued to maintain good communication through the process which I do appreciate! They helped me through the process of getting my condo ready to market and rent and have been mindful of my budget in the process as well! My condo was rented within a month with qualified tenants. I know that they are a business and I have hired them to help me with managing my property, but I have also been so appreciative of their team!
Name: A****** B***
Date: 2020-08-08 22:12:24
Rating: 1
Comment: Take heed. Have a lot of experience with these guys, Brenda and Barbara, Stephanie, Courtney, Lacie, Judy, Karina, Steve. Dont be like me and likely many others. I was snowed by the almost 5 stars on Google. Avoid this company with everything youve got. Read reviews carefully; read between the lines. Most of the Positives read like overkill, sickeningly sweet. Read the negatives, both here and other sites. Owners, be advised your property may not be in the condition you are being told by RPM. The small amount youre giving them monthly isnt much, so theyre going to make up for that however they can. Tenants, be advised you dont have to pay rent during covid if you are financially impacted by the shutdowns, health issues, etc. You can defer for several months, and RPM cant throw you out, though they may threaten it very seriously (and if they do, take action to protect yourself). Check out local and state laws protecting tenants. You have a lot of legal rights but you have to use them, and dont be surprised if Barbaras talons come out when youre not towing the line. Theres a reason Barbara has been publicly called the biggest con artist on the planet - do your research. Beware of slander and libel from these guys against you. Get everything in writing from RPM, and anyone they send out to your house (who works for them, no matter what they say). No matter how nice they come across, tread very lightly.
Name: l****** O*****
Date: 2020-08-02 20:52:35
Rating: 5
Comment: I contacted them on there day off and they got back to me in a such caring way through this pandemic I thank you for making my navigation for looking for a clean safe place for my family. Thanks again GOD bless you all
Name: M******* J******
Date: 2020-07-25 00:40:14
Rating: 5
Comment: Stephanie made us feel important. She worked diligently until we had some quick answers. As a homeowner, we need that assurance when we do not live in the area.
Name: S***** C******
Date: 2020-07-08 03:07:50
Rating: 5
Comment: Great experience. Had not have to worry about anything after I signed the contract. This company has always had our best interest at heart looking over our property while we live far away. They are professional, prompt, and dedicated to their clients. We strongly recommend them for your management needs!
Name: D**** W*****
Date: 2020-07-08 00:09:42
Rating: 5
Comment: My family and I have painfully been seeking after a good rental for months now. (Thank you covid) This group effortlessly moved the ball forward and wrapped up an incredible home for us within 3 days time. Night and Day contrast to all previous experiences thus far. They respond promptly, treat you with respect, and above all... employ the long lost art of what used to be known as “people skills”. Crazy right? No micro management needed here. They execute on what they say they will and follow up. Not just one individual, but cumulatively as a group that works together. If I only had my own rental property this area, I’d be using these guys. We are fully stoked on the house and enjoying the breath of fresh air! Big thanks to the RPM team.
Name: F**** F*****
Date: 2020-07-07 19:18:07
Rating: 5
Comment: Very polite and always friendly staff. Never a problem. Thank you!
Name: J****** N*****
Date: 2020-05-27 22:51:33
Rating: 5
Comment: I have been on both sides with RPM. And have fabulous experiences as a renter and landlord
Name: M****** D**
Date: 2020-05-27 17:25:58
Rating: 5
Comment: The team at RPM is fantastic. I have used them for my rental property for several years now with very positive results. Barbara and the team are always professional, courteous and very responsive to both tenants and owners. I will continue to use them for all future property management needs.
Name: D*** E******
Date: 2020-04-14 21:51:32
Rating: 5
Comment: Wonderful management company. Barbara and her staff were perfect. Our house unexpectedly fell out of escrow and we had to rent it out for 18 months. Barbara walked us through the process, found great tenants, and helped us communicate with the tenants when it was time to sell. Would highly recommend their office.
Name: R***** C*****
Date: 2020-04-10 23:33:08
Rating: 5
Comment: Since my family and I located to Fresno/Clovis, we have reached out to multiple property management companies. Oddly, most never respond as if they don’t care to connect with new clients. Not only did Real Property Management answer me when I submitted a question, but they did so quickly and have been kind and professional along the way. I appreciate companies that value the potential clients, especially ones that reach out to them! It feels like RPM cares about relationships, which we appreciate.
Name: J*** D******
Date: 2020-03-22 13:55:25
Rating: 5
Comment: Great people to work with, always willing to help.
Name: M****** W********
Date: 2020-03-05 18:44:51
Rating: 5
Comment: Very helpful with whatever you need,Steve at rpm is a great guy hell do what he can to make sure everything runs smoothly.....case and point the best rental agency if ever dealt with and theres some out there not worth your time.
Name: a***** r******
Date: 2020-03-04 21:51:08
Rating: 5
Comment: Fantastic service! Friendly staff, fills listings quickly. Great communication!
Name: R** K******
Date: 2020-03-04 21:10:35
Rating: 5
Comment: This is my Second Rental Home with Real Property Mgmt.Loved the cleanliness of my homes.Whenever I needed something addressed, they always follow through.The owner and staff are great people!I highly recommend RPM Real Property Mgmt to all my business associates and friends.They really take care of the homes and the people who needs to rent!!! Like me!!5 Stars!!!!!Ms Red Rocha
Name: R****** L****
Date: 2020-02-28 23:20:00
Rating: 5
Comment: Thank you Real Property Management for assisting us in getting our rental home ready for future tenants. Your contractor, Sergio Garcia, is the best contractor I have had the pleasure of working with. We have had our share of experiences working with distrustful and unworthy Contractors, and I do mean more than one who have disappointed us. Sergio is the best contractor around. I only wish I had met Real Property Management years back, especially because Sergio has been a part of their team. Because of Sergio, our rental property is going to be updated and beautiful to rent out to any future renters. They make me proud to have this home for rental. Thank you so much Barbara with Real Property and Sergio, our new favorite Contractor.
Name: m***** p*********
Date: 2019-11-17 00:58:31
Rating: 5
Comment: Everyone is so helpful and nice! The whole process was so smooth and fast!
Name: B***** T*****
Date: 2019-09-27 23:37:09
Rating: 5
Comment: My wife and I rented through Rpm for 3 years and it was a great experience. Hard to find companies that work with you and not against you. I would go through them again in a heartbeat, I recommend them to everyone! They are the best!!
Name: M***** K***
Date: 2019-08-16 00:44:31
Rating: 5
Comment: My wife and I found an amazing home. Lacie was incredibly helpful and flexible to help us in our process. Everyone is kind, professional, and genuine.
Name: P***** B************
Date: 2019-07-17 00:45:54
Rating: 5
Comment: This Property Management Company is very professional, friendly and caring, If I could give them a 10 in rating I would without hesitation. Thank You Barbara and Lacie.
Name: J***** M*****
Date: 2019-06-16 11:05:54
Rating: 1
Comment: Horrible company.
Name: G*** H*****
Date: 2019-05-04 02:06:49
Rating: 5
Comment: We hired Barbara and her team for a couple of our rental properties. The process was very smooth and with us having busy lives, that really helped. Barbara and her team are responsive to any questions we have and always call back quickly. Stephanie has been a pleasure to work with. She has been great if any issue or maintenance issue ever came up which happens. I would recommend Barbara and her team for any of your property management needs now or in the future.
Name: T** C*****
Date: 2019-03-29 18:46:09
Rating: 5
Comment: I had a property with RPM for over 4 years and I had a great experience. They were always responsive and professional. I would definitely recommend them to anyone interested in utilizing property management services!
Name: J** V***
Date: 2019-03-20 22:54:59
Rating: 5
Comment: I was a tenant for about 2 years and it was very easy to make payments and communications from their staff was very clear and they have a list of great properties for rent. It was easy to make maintenance request and they are very responsive. Would definitely recommend this company
Name: S** D***
Date: 2018-09-22 05:57:33
Rating: 5
Comment: Our property manager, Barbara Godfrey, has done an excellent job at handling the many difficulties that occurred. She is a diligent, trustworthy, and professional who has gone above and beyond in assisting us with our property. I would recommend to her anyone who has property in need of management in an economical and efficient manner.
Name: M**** S*****
Date: 2018-07-09 15:58:56
Rating: 1
Comment: They tried to keep my deposit on a house i rented for 5 years by charging me estimated amounts for work that was not needed or done even tho the house had been sold and was being remodeled as soon as i moved out no receipts were provided only estimated charges .. i know my tenant rights they cant rip me off..
Name: N******* D********
Date: 2018-04-20 19:13:54
Rating: 5
Comment: Barbara, Lacie and the rest of the staff at RPM have been amazing to work with! Would definitely recommend working with them!
Name: S**** S****
Date: 2018-04-10 21:05:07
Rating: 5
Comment: Every aspect of my experience with RPM has been wonderful. I have met and been treated exceptionally by several of the people in the office. Shortly after moving in I had a minor issue mechanical issue and the following day a technician was at my home and the issue was taken care of. The technician himself was over the top professional.I have to take my review one step further. The RPM agent who first showed me the home and then handled it all the way through was so nice and professional it’s difficult to put into a few words. Her name is Lacie Pehrson and she is the epitome of what a leasing agent should strive to be. I never felt pressured or rushed and she made the entire process pleasurable.I don’t make it a habit of giving reviews but I had to make an exception in Lacie’s case. She must be the best in the industry since it’s virtually impossible for anyone to do better!
Name: R** K****** B** V***** G***** D*** I***
Date: 2018-03-21 18:03:29
Rating: 5
Comment: This is my second time Ive used RPM at the Best Rental Mgmt Company.Lacie and Barbara are Great Customer Service persons and I would recommend RPM to all of my customers and friends. Professional, kind, found me a beautiful home where I wanted to live. I love it here!! Thank you! Thank you!Red Rocha Big Valley Garage Doors Inc. CFO
Name: C*** Z********
Date: 2017-12-19 03:04:34
Rating: 5
Comment: Lacie at RPM is amazing! Thank you so much for your help and support in our search of a new home. Thanks to you we found the perfect one.
Name: C**** J******
Date: 2017-12-18 23:28:57
Rating: 5
Comment: Lacie was a HUGE help over at RPM while in search for our future home. Helpful and down to earth when it came to any questions we had or what we needed to get done. I’d refer them to anyone looking into their properties.
Name: C****** D******
Date: 2017-12-18 19:40:56
Rating: 5
Comment: I highly recommend RPM. Lacie was our agent and she was fantastic. The process was smooth and great customer service.
Name: A** A*****
Date: 2017-12-18 18:51:50
Rating: 5
Comment: Throughout the year I’ve called and I’ve always dealt with Lacie, and she’s always been great at trying to find what I’m looking for. Always great great customer service. I’m so pleased with her awesome service she provides, thank you so much !! Amy.
Name: t***** g*******
Date: 2017-12-17 15:23:30
Rating: 5
Comment: Hi my name is Travis with TG the handyman company I have been working with real property management and has been a very pleasurable experience Courtney has help me very much establishing my business she always answers her phone always able to answer questions for me and always help me get the job done to the best of my ability I appreciate the company at all the workers there but Courtney is the best.
Name: J*** B****
Date: 2017-12-16 01:31:04
Rating: 5
Comment: RPM is a stellar property management company and the staff is committed to getting issues resolved and maintaining high levels of customer service. Im an electrical contractor that works for them and I appreciate how organized they are with work orders and helping me have the tools I need to address issues in a timely manner. Courtney is the driving force behind my work orders and if Im late getting a work order completed, its probably not her fault! :)
Name: M***** S*****
Date: 2017-12-11 17:24:32
Rating: 5
Comment: Nothing but great things to say about RPM. The application process was a breeze and Lacie was really helpful. Great Experience I highly recommend them.
Name: S****** L*
Date: 2017-12-08 01:08:36
Rating: 5
Comment: RPM has been very helpful for the past five years, especially Courtney Hosford and Barbara. I often recommend RPM to other owners and friends because RPM is very efficient and responds right away.
Name: B****** A*****
Date: 2017-12-07 19:28:35
Rating: 5
Comment: I loved this realty. Everyone there is so friendly and very helpful. Barbara is wonderful! She returns emails fast and gets the job done! I would highly reccomend them!
Name: S**** K****
Date: 2017-12-05 04:29:38
Rating: 5
Comment: We are tentants of Real Property Management. I would recommend them to anyone looking for a property to rent. They have been very supportive and understanding with certain issues we have been having. We appreciate Barbara and Karina for taking our concerns seriously and following up on everything.
Name: V****** A******
Date: 2017-12-05 01:32:00
Rating: 5
Comment: Courtney is great to work with!
Name: G****** R****
Date: 2017-12-04 23:30:59
Rating: 5
Comment: Thank you Courtney Hosford
Name: D** H*****
Date: 2017-11-15 04:20:13
Rating: 5
Comment: Awesome people who go to bat for their clients! A few of my friends hired them to manage their rentals and they have been very pleased with their service.
Name: E******* N******
Date: 2017-11-03 18:24:30
Rating: 4
Comment: I highly recommend RPM to all my relatives and acquaintances. My experience with them for almost 4 years was great. The staff were really helpful, accessible and most all of knowledgeable. Thank you so much to the following: Barbara, Brenda and Courtney to name a few of the companys best. I will definitely hire RPM to manage my rental in the future.
Name: D** C*
Date: 2017-11-02 21:41:57
Rating: 5
Comment: I work as a trade partner with Real Property Management. Specifically, I work with Courtney and the maintenance dept. She is great at scheduling and coordinating our work on their properties. Work orders and invoicing are streamlined using email which makes it that much easier.
Name: C**** T*****
Date: 2017-11-01 17:11:20
Rating: 5
Comment: I provide hauling services to RPM. I work with Courtney. She is professional and clear in what she needs. done Its a pleasure working with her and RPM.
Name: J****** B*****
Date: 2017-10-31 19:56:41
Rating: 5
Comment: Great property management company that looks out for their vendors and clients!
Name: G****** R****
Date: 2017-10-31 18:36:16
Rating: 5
Comment: RPM is a great company I like the way they treat their customers ! Especially Karina Abarca the office assistant shes awesome 👏 Shes always in time getting things done Quickly.
Name: E***** V******
Date: 2017-08-24 07:43:53
Rating: 1
Comment: Hired them to rent out one of my properties. I thought it would save me the trouble of doing it myself. Big mistake. This place could not find me decent renters. They also hire overpriced vendors if you want them to help you get it ready to rent. It took them a month to get my rental almost ready, but they couldnt find any vendor for mowing a simple lawn under a budget that i gave them. I did ask for well qualified renters and when they couldnt deliver, the owner Barbara actually breached her contract and said she didnt want me as a client. I guess I was too hard to please. I only asked for good qualified renters, but they wanted to give me folks w/ bad credit, low wages and pets (which I specifically said at the beginning NO). This is a franchise company (beware of franchise!!), basically breached her contract when she decided she couldnt find us renters so she basically left us high and dry w/ out a rental company. Waste of time and money. There must be others who can find landlords well qualified renters. I was only asking them to find me renters w/ a decent credit score and they couldnt even do that!! They wanted to make a fast buck and rent to whomever, but I wouldnt let them, and now I am back to square one. Awful company w/ no good qualified online traffic. P.S. I hope owner doesnt try to come up w/ excuses for why she breached her contract and respond to this negative review as in the past. There is no excuse. I was not asking for something out of the ordinary. I was asking for a company to rent out my house to well qualified renters. I am sure she will say that I wanted to have really exceptional high qualified renters and I was very picky. Also, I hope they dont say that I was very demanding, as it took them almost a month to get a handyman out to do a 2 hour job and a cleaning service and carpet guys. ...and I had to email many times to follow up w/ the gal who takes care of vendors.. it was a complete waste of time, so please do yourself the favor and not respond and bad mouth a client who only wanted good renters. I appreciate it.
Name: D***** C*********
Date: 2017-08-20 16:32:05
Rating: 5
Comment: RPM handled our tenants issues quickly and efficiently, allowing us to be involved in decision making. The promptly submitted our draw and provided clear monthly and annual statements. Working with the office is always a pleasure.Note for future owners: make your pet deposit per pet, cap the number of pets, and the pet deposit should be non-refundable.
Name: C********** P***
Date: 2017-08-16 02:31:42
Rating: 4
Comment: As an owner I really appreciate RPM and all that they do for us. Their attention to detail and follow up is superb. I highly recommend them.
Name: C******** P******
Date: 2017-07-27 17:25:48
Rating: 5
Comment: Real Property Management was professional and showed human kindness throughout our experience with them. I absolutely recommend them if you are looking to rent a home or to have your home rental managed
Name: D**** W***
Date: 2017-07-24 23:10:11
Rating: 1
Comment: They will cheat you on your return deposit. Dont do business with this company. They want to fix up rentals with your deposit. Wish I could give them a ZERO.
Name: C******* S****
Date: 2017-05-02 23:36:07
Rating: 5
Comment: Wonderful people to work with. Nothing but great things to say!
Name: S**** K********
Date: 2017-02-14 19:39:30
Rating: 5
Comment: RPM has been my Management Company for the past 6 years in managing my rental property. Before I hired them, I tried managing the property all by myself and it was basically a nightmare. RPM took all the stress off me - they collected the rent, assessed any late fees, reviewed all applicants and assisted in all tenant issues. I had the best tenants I have ever had through them - literally dream tenants, so I know their vetting process works.Being new to working with a property management firm, I had a lot of questions, especially that first year. RPM was responsive to my questions and helped me understand how professional property management works. I am not an easy customer, but they were patient and always gave me the information I requested.I would highly recommend if you have a rental property, that you hire the experts at RPM to help you - there is not reason to try and do it alone. The rates are very reasonable and what you see if what you get - there is nothing going on in the background that you are not aware of. I shopped around and I couldnt beat the price at RPM.Thank you RPM for taken a large burden off my shoulders and helping me manage my property for the last 6 years!
Name: M*** B*******
Date: 2017-02-10 16:38:21
Rating: 5
Comment: Hands down the best property mgt co. to work with. Extremely attentive, professional, and personable with a genuine desire to help my family find what we were looking for. Barbara is amazing to work with and Zane is extraordinary. Thank you RPM for being there! You are great!
Name: H***** S********
Date: 2016-09-07 19:01:06
Rating: 5
Comment: RPM is dependable and has a great team. Theyve taken excellent care of my property. Id recommend them 100%!
Name: C******** H*****
Date: 2016-08-31 20:37:23
Rating: 4
Comment: Nothing but good things to say about RPM! They are attentive, hardworking, honest and prompt. So glad I brought my business to them. They are friendly, and take care of any problems right away.
Name: A*** B******
Date: 2016-08-25 16:40:07
Rating: 5
Comment: Great service... I own several properties and RPM manages all of them. Very professional and responsive to my needs. Id recommend RPM to any owner or tenant looking for a great property management company. Best around.
Name: D**** H S****
Date: 2016-05-09 21:05:35
Rating: 1
Comment: We hired RPM Clovis to manage our house in Fresno. I can say in hindsight that this was the worst mistake ever. Without notifying us of their criminal and credit status, they let two convicted felons with bad credit rent our house. Right from the start the tenants complained endlessly about broken items in our house which culminated with a broken water pipe in the bathroom that cost thousands of dollars to repair. The tenants stopped paying rent and then RPM abruptly terminated their agreement to manage the property leaving us in a bind. We had to hire an attorney to evict the tenants, lost months worth of rental income and were forced to sell the property. The kicker is these frauds at RPM sent us a bill for property management fees AFTER they terminated the contract. We have evidence of all these events. Dont hire them. You will regret it.
Name: G**** K*****
Date: 2015-07-25 14:17:27
Rating: 3
Comment: I have mixed feelings about RPM.Pros:When moving to Clovis, Barbara (the manager?) made leaps and bounds to get one of her agents to show me the home were in now, and got all of the paper work processed quickly.They accept electronic payments for the deposit and rent.Yard work is included in the rent.Cons:When their agent showed the home to me, there were several issues that we identified. He (Mike?) said that they would be taken care of before we moved in. They were not.I’ve also had hit and miss experiences with their maintenance department. Some issues were taken care of quickly and others have taken months to fully resolve. The worst part is that I keep having to call in and remind them that these issues exist. Which tells me that they don’t keep track of pending maintenance requests.They claim to use these professional vendors for all of their maintenance work but that hasn’t really been my experience. After two months of calling in about a broken sprinkler valve two guys came out to fix it and slathered PVC glue all over the water hose that was coiled up nearby and left PVC and Teflon trash on the ground. Frankly it looked like my 3 year old tried to fix it.Summary:Just because I’m a renter, doesn’t mean that I don’t care about the quality of the home I’m in. I strive very hard to keep a nice home and I think my standards of quality are a bit above that of RPM. We do like the house were in and the location is great, which makes the issues weve had with RPM bearable.
Name: K*** K***
Date: 2015-05-08 02:41:51
Rating: 5
Comment: My family and I needed a home quickly, and we found RPM through their listings. Everything about this Management Company screamed quality from day one of our leasing through them. Their service was outstanding and very prompt anytime we needed anything regarding the property. They became like family to us after the years we spent leasing the home we had through them. Real Property Management Platinum.... and PLATINUM they ARE! Thank you RPM! You made our lives much easier.Kurt Kuhn
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Name: J****** W*********
Date: 2024-07-06 04:36:33
Rating: 5
Comment: Beautiful Home! Myself and Son were very welcomed during our viewing of the house. I look forward to doing business with the company. Thank you again.