Reliance Auto Collision & Rental

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Name: J******* N******* J******
Date: 2023-11-10 23:50:36
Rating: 5
Comment: Great customer service! I had to get my entire rear end replaced and they color matched it perfectly and did an outstanding job!! I highly recommend this company! Very friendly and very knowledgeable of what they do!!

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Name: E*** D****
Date: 2023-11-04 18:08:30
Rating: 5
Comment: Been to this this shop twice now. Both for my parents cars that had to be fixed after a vehicle side swiped the cars in the street. Right away, Elias and Masood got me us in quickly. Both times, the brothers treated me and my parents like family. 100% would bring all my vehicles here if they needed to be repaired. Thanks Elias and Masood!

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Name: L*****
Date: 2023-11-03 20:42:46
Rating: 5
Comment: I have had my vehicle repaired here twice over a two year time period and each time was for different damages. To start out with their customer service is really top quality. I’ve had vehicles repaired at other shops and had no idea what was even going on until insurance informed me. When I called Reliance they got back to me quickly and were very thorough in addressing any concerns or questions I had.Now to get onto the quality of their work, with my first accident I honestly couldn’t tell my car had even been in one! When I got my car back it looked brand new. Had no ongoing technical issues that can sometimes happen after an accident because they made sure to go and check everything, not just the bare minimum. The second time I had damage all over my vehicle and they went over every inch of that thing to do repairs. There were even some spots that they fixed that I hadn’t even noticed before. Grateful to have found a place that I can trust!

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Name: I*** C********
Date: 2023-11-03 16:50:53
Rating: 1
Comment: Have lodged a complaint with the Bureau Of Automotive Repair against this business. Nothing but trouble with them. Shoddy and poor quality work being done. My paint is peeling off after I removed the wrap to prepare my car for sale.Some background behind this review...The car was wrapped to start with when it was brought in for collision damage to the rear bumper. The garage-owner was informed that I would be re-wrapping the car after repairs were completed. At no point did the garage-owner inform me that he would not guarantee the paint if the car was re-wrapped. I even inquired and discussed at length with him, as to how long I should wait before re-wrapping the car, to sufficiently allow the paint to cure. After waiting longer than the time period specified, I proceeded to re-wrap the rear bumper and the rear quarter fenders along with the boot lid. The paint on the rear bumper immediately failed as I attempted to wrap it. The garage-owner agreed to re-do the rear bumper upon inspection. I refrained from wrapping the bumper after it got re-painted as I was unsure about the adhesion and quality of the paint. Upon removing the wrap on the rear fenders and boot-lid now, the paint has peeled off and the garage-owner refuses to take responsibility and re-do the damaged areas.Be careful and please do due-diligence before giving your car in for repairs here. Its all about getting the work with sweet talk, and then hustling you out as quickly as possible here.

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Name: T* C
Date: 2023-07-01 21:41:08
Rating: 5
Comment: Friendly, responsive and prompt! They are a team of honest and genuine professionals who are committed to helping their customers. I cant thank them enough for fixing the scratches on my car!

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Name: P** V*
Date: 2023-05-13 17:56:00
Rating: 5
Comment: Amazing work done to my car. The process went extremely smooth and fast! Masood and Elias were quick at getting back to me with all my questions and concerns. Definitely a trust worthy repair shop and great customer services.

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Name: I****** A**
Date: 2022-11-04 22:17:36
Rating: 3
Comment: Great, somebody answered the phone.Sad, no compact cars for rental

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Name: B**** K*******
Date: 2022-11-02 17:07:07
Rating: 5
Comment: Great, friendly service.

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Name: K**** R****
Date: 2022-09-11 01:30:14
Rating: 5
Comment: The best experience! God services, best costumers service / excellent attention, kindness and service Recommended.

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Name: G* L**
Date: 2022-09-07 08:31:41
Rating: 5
Comment: Friendly service

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Name: K** T
Date: 2022-08-26 02:04:20
Rating: 5
Comment: No one wants to be involved in a car accident, but if you are Reliance Auto will take care of you and your car. Elias did a thorough inspection of the damages on my car and gave me an accurate cost and time estimate. When I dropped my car off to begin the repairs, Masood made sure that I had a ride home. They even cleaned/detailed the inside of my car and got rid of the water stain on the passenger seat. Hopefully I won’t need any collision repairs in the future but if I do - I know exactly where to go, which is Reliance! Thank you to Elias and the team at Reliance for taking care of my car.

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Name: 3***********
Date: 2022-08-23 21:45:10
Rating: 5
Comment: I’m a safe driver, haven’t had any accident in 30 years until last July. Geico customer service was amazingly good (never had to use all these years). My car was well kept since new and now it’s damaged, I was worried that it wouldn’t look the same after it’s fixed although the car still drives normal with the damage.Geico’s agent recommended a body shop in Fremont, not too far from my house, I took the car to get the estimate. I also read all the reviews of a few shops around me. I found this shop with 100% reviews with quite a few reviews (114), so I called and made an appointment afterwork for an estimate.Elias and his brother Masood are the managers of this establishment, from the outside, it doesn’t look like a nice building, just a yard with many damaged cars, I was a little skeptical but after meeting with Elias and his brother, I felt much safer. These 2 are extremely pleasant and confident by the way they interacted with me. I went inside to look at the equipments and talked about the quality of their work. Elias is a final inspector before he delivers any cars, he has good eyes and high integrity, he wouldn’t deliver anything until he sees the car is done to his standard which pleases me. The day I dropped the car, he was delivering a car that looks like new, I asked about the damage and the owner seemed to be extremely happy.I confirmed with Elias that I’ve been driving the car and nothing is wrong with it mechanically, I wanted to make sure when I received the car, it should drive the same way because I’ve read on Yelp that at a few places, the car wasn’t performing as good as before it was fixed. Elias smiled and ensured me that he’ll make sure of that before he delivers my car.About the time promised, I and my family planned a trip to Vegas on 8/27 and I asked to be done by then, it’s only a few weeks away which Elias had to order parts (used hood) and other components from the dealer, it’s quite tight to promise but he did. After a week after taking everything out, he needed to contact the adjuster for some additional work, he updated the progress with me right away. He worked parallel somehow and got my car done a week earlier than promised although he had many other projects. I was also skeptical since he had it done so quickly. Yes, there were some original labels from the dealer hadn’t come yet, I came back the next Monday to get them put on since they came early.When I picked up the car, it was like new, my car was never detailed and he did it inside and out, it drives like it was before I brought it in. That’s a bonus which I’d never expected. No wonder this place has 100% customers satisfaction and I’m one of them.

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Name: s****** m****
Date: 2022-01-21 18:04:56
Rating: 5
Comment: Has the best customer service ever! Staff extremely helpful!

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Name: d***** f****
Date: 2021-11-24 05:15:52
Rating: 5
Comment: Great experience! Very professional, my car was like new when I got it back. I recommend this shop.

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Name: S**** H*******
Date: 2021-11-05 21:44:05
Rating: 5
Comment: I never write reviews but Elias and the Reliance team are worth the 5 star (more like 10 star) rating. I took my car in for a collision repair and Elias took care of the rest - working with insurance and making sure I was in the loop the whole time. Very communicative and down to earth people that I would highly highly recommend all my friends, family, coworkers, acquaintances to go to for all your car repair needs.

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Name: V******* M*****
Date: 2021-10-22 03:15:21
Rating: 5
Comment: This business has two brothers whom always take care of you with the utmost personal five-star customer service... They always take the seriousness of what needs to get done for your vehicle as well as getting it done in a professional and timely manner...Not only do I come here to get my vehicle fixed, but I would recommend my family, friends and anyone who needs their collision needs to be done, to come here as well...Thanks for the great work and the wonderful workers you have to get the job done right and promptly to get me back on the road...

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Name: I***** R*******
Date: 2021-08-10 00:27:13
Rating: 5
Comment: I will definitely recommend this shop for any body work. My car look like I just got it off the lot. Thank you gives again! I’m super excited and satisfied.💯

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Name: C**** S*****
Date: 2021-06-13 21:32:32
Rating: 5
Comment: Excellent shop. Will never go to another auto body shop. Quality repair and excellent t crew.

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Name: L***** R********
Date: 2021-05-08 17:45:28
Rating: 5
Comment: Excellent attention the best

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Name: M* S*
Date: 2020-11-02 15:01:54
Rating: 5
Comment: This shop is the best place to get your car repaired. They are very professional and courteous. Elias helped me out with things I did not know about dealing with my insurance company and the service was fast and reliable. Highly recommend this shop👍

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Name: H***** C******
Date: 2020-06-20 04:30:29
Rating: 5
Comment: Good place

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Name: p**** l***
Date: 2020-03-05 07:54:26
Rating: 5
Comment: I cant say enough about Reliance Bodyshop! They bent over backwards to meet your needs! and give you great service! try them out & youll be happy you did! talk to Elias hes the best!

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Name: B* M******
Date: 2019-07-10 02:01:26
Rating: 5
Comment: You want dope service? Go to this shop. They’ll take care of you.

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Name: J*** M**
Date: 2019-03-20 17:32:47
Rating: 5
Comment: Having received several quotes to fix my paint chip from 300 to 1000 dollars, Masood texted me and said thats it? Bring it in and ill fix it, for no charge. He not only fixed it for free, but gave me matching paint for my car and an applicator for future chips, etc. All the folks at Reliance Auto Collision and Rental are amazing. I reccomend this shop no matter how small or big your Collision needs are. Great people and service.

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Name: S**** G** G**** �**** S*
Date: 2018-12-18 16:44:32
Rating: 5
Comment: The boys ☺️ are great .They helped my mom with her car too .They picked up the damaged car and dropped off her rental car off right at our front door . My dear mother did not even have to leave the house to get her car repaired. I would highly recommed reliance auto body for your car needs

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Name: W**** F****
Date: 2018-07-28 01:48:41
Rating: 5
Comment: Great service, professional, and good work. My moms car was in minor accident. The shop quickly assessed the damages and worked directly with the insurance adjuster. Smooth and timely delivery of the work.While two young brothers are new shop owners, they are on their way to be successful as they keep this type of professional, honest, and clean work.

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Name: V******* C****
Date: 2017-12-17 21:37:57
Rating: 5
Comment: Went here after my car was hit. I called and talked to Masood. He made it easy and got me in quick. He kept good communication throughout the process and my car came back looking great. I highly recommend this place. Amazing job!