Rochester Hills Electrolux Express Coin Laundry in Rochester
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Rochester, Oakland County, Michigan, US
Site: http://www.waltonblvdeluxexpress...
- Monday:7AM–11PM
- Tuesday:7AM–11PM
- Wednesday:7AM–11PM
- Thursday:7AM–11PM
- Friday:7AM–11PM
- Saturday:7AM–11PM
- Sunday:7AM–11PM
Ive been coming here for many years and have always been able to get in and out fairly quickly. The washers and dryers in this place are usually up and running. But as of late the only problem Ive been coming across is by the end of the week, all the coin bins are full and you cant use the machines. But I got lucky today and the manager Charles was here to empty the coin bins so I could use one of two big washers they have. Thank you Charles!
Clean facility with modern, well maintained equipment. Reasonable rates charged for machines. Very limited vending here. Change machine and laundry products and thats it. If you want anything else you need to bring it with you. There is a family style restaurant in the same plaza that does carry out.
Instead about $10 at this laundry in coins and soap and detergent. Apparently the 2 largest capacity washers (ones that fit my comforters) like to just collect money and not work!!! I had to go somewhere else. No reply from the company at all. No refund issued....update..company saw my review and offered me a refund
Washers and dryers are ok because the doors are bit scuffed to open and coins sometimes get stuck in the machine and the solution to that is a refund in 14 business days. So the system here us horrible but there are many cool places nearby so its a easy waiting. Its the only laundry close to my home so I have no other choice.
Many washers were out of commission, several Electrolux washers eat your quarters. Should modernize to debit/credit cards. No wifi available to guests unless you steal it from a neighboring business (if you can) nor anyvending machine for snacks/sodas. Huge miss for people stuck doing laundry.
Many people are leaving the wash in the machines then leaving for hourswhile others are waiting.....keep it up and your wash is going to end up on the floor....leaving the building and coming back hours later is going to end up with your wash on the floor......stay in Pontiac or somewhere else....
I love this laundromat. I miss the old washers, but the new ones seem to work just fine. Great pricing...some days are busier than others and some people use several machines which can be frustrating. Its usually clean and brightly lit...which makes me feel safer at night if im there alone. I do wish there was a bit more seating...but other than that, its great!!
Machines ate quarters without counting them, and I think my Hot Wash gave me cold water. Grateful for the customer before me for warning about the broken larger machine not counting any of her quarters at all. So I only got an extra $0.25 eaten.I wanted to like this place. It was mostly clean and the dryers are nice. But I probably wont try again.
Put 1 cup laundry soap 1 cup Bleach in big machine, put quilt in. Put 6.50 in, said I will owed 2. I put 2 in, still wanted more money. 10.50 Really!?Called number, sure send me a check, but what about waste of laundry soap??I used the other big machine. Same thing Again!Now Im out 21.00 UNBELIEVABLE!& No Employee here
75 cent weekday washes on the smaller machines is awesome! Had a couple minor issues with machines but the gentleman there who was in that day doing maintenance was beyond friendly, and actually gave us some quarters to wash in a bigger machine. Amazing service like that needs to be recognized and because of that we keep coming back to this location!
Good clean place ,did have a issue with holes in several t shirts? Not sure if it was the machines or maybe someone sabotaged it with battery acid? Lucky they were old.the change machine was empty lucky I had $30 in quarters! helped out a nice lady who could use some help
I was intimidated at first by the lack of on-site attendants, but got used to it. Its about average. The pros: its well lit, the machines were easy enough to figure out, and very few were broken. The cons: the giant load machines are not inexspensive, no ATM or snack machines on-site, and the main air return duct in the center of the facility is quite dusty and dingie.
Hi, we forgot wallet at the laundry and it contains some important identity cards. We tried to reach the contact as well as feedback form and shared our contact through feedback form as well. I also visited during 10 pm and waited for an hour but no attendant available there. Can you please help and let me know how to contact you. Not able to find any option to reach anyone directly and the number given only works for machine issues.
I left my backpack overnight (which is my fault), and wanted to contact staff. The phone number posted is here Dispatch. They only handle service calls (for down machines) and claim to have NO means of contacting the manager/attendant service at this location. That amazes me.Manager/Attendant service, why is your contact number not posted in your own building? You sure did a good job of letting me know Im on camera, but God forbid you post a contact number somewhere. What happens if someone loses something and wants to speak to an attendant? Do you want me to wait around until closing time? How do I contact you?
The place is a great place to come and do your laundry in peace. Although the older lady that was working that day walked around laughing at people. She also yelled at a child that was not her own. That is extremely unprofessional and if she had done that to my children I would have not stayed quiet like this family did. I was appalled by her and the way she spoke to that child. I know that she is here to do her job but her customer service is horrible. I couldnt imagine working with someone like her. I still cant get over the fact that she yelled at someone elses child!!!!!
Need to invest in a T.V. !!!!!!!!!!!!!!! Too many Machines are broke. Dryers cannot be trusted. I suggest only putting 1 quarter in untill u can tell if it is getting hot? Washers Have a horrible Mold smell. And I know of 2 farms that bring there animals covers, blankets and other material to wash there.
The change machine doesnt work, and evidently nobody works here. Had to spend an additional half hour going over to Kroger to buy quarters to do laundry with. Dont bother trying to call either. Would not have given them my business if I could have found another laundromat close by.
Total reviews rating 3.8
122 Reviews for Rochester Hills Electrolux Express Coin Laundry 2023:
Review №1
2022-01-08Update 01/07/22All 12 Electrolux washers are “out of order” (see pictures) so had to use MAYTAG (junk) machines. Now after 6 years getting used to it and not much surprised! Would still continue to come here since there are no other options in the area and they know it.And if you don’t want get frustrated, don’t expect smooth experience here, keep extra quarters because most likely coins will stuck and you will end up putting more coins unless you’re luck enough to win lottery more than $1,000!It’s an opportunity for someone who wants to start “employee-less” business, just install good machines and be honest with customers that’s all it needs!Below is older review 9 months ago:-This place is going down hill, but unfortunately no other options. Their changer is out of service, bathrooms are out of service, many washers (mainly medium and large size machines) are out of service. In machines, coins would stuck and have seen people struggling!! See pictures:Below was my older review,They installed all new washers last month, but they are all junk. They are much smaller and most of them are usually broken. Old machines were bad but I think better than these new ones. Have been coming here since last 4 years, the quality deteriorated over the period of time. But worst thing is, there are no other options in this area. Weekends are crazy.😌
Review №2
2022-04-24Most of the washers and dryers are always working. Theres usually a sign on them if they arent going to work. Its clean inside and it is always warm or cool inside, depending on the season.
Review №3
2022-05-28Very CLEAN, all machines working, in and out quickly. Extra large washers hold king size heavy quilts easily.
Review №4
2020-01-20Good place for Laundry, we wash n Dry our clothes every time here, they have smaller machines for regular loads and Larger ones for Comforters/Larger Loads. They replaced all the smaller washing Machines, they work good. Sometimes Dryers don’t work, more of money your time gets wasted. Smaller Machines costs $1 weekdays n $2Weekends, larger ones ranges from $2.25-$5 for regular. Small Dryers 1quarter for 8mins, Larger Dryers 1quarter for 5mins.
Review №5
2021-10-28Do you guys even watch what happens what’s the condition of your laundromat ? It’s flooded , and owner no where to be seen , your machines outdated , takes up my change and timer getting short and pricing going up , at least you can maintain good place not flooded
Review №6
2022-08-16I called about 3 months ago regarding their machine which ate my money after I had put detergent in it and was told they would send me a check to reimburse the money, they never did.
Review №7
2020-08-04I wish I could give this business NO STARS. Sadly I arrive to this business as noted on their website OPEN 6AM. I get here at 6:30am all to see a sign Closed due to cleaning. Will be back at 7am ..BTW its 2 minutes before 7am, NO ONES HERE....NOT A GOOD LOOK ! Your lights are out and no ones cleaning...See Pic. IF you need help keeping your business cleaned ON TIME so you wont lose money, Ill help BUT you gotta open on time, people have plans for their day. Not to mention ensure the change machine is working during your business hours. This was a major problem BEFORE the coin shortages.
Review №8
2022-06-08Machines were great but not enough seating and there is no TV.
Review №9
2022-02-09Not well maintained. Restrooms rarely work. Usually standing water on the floor. 10 to 15% of washer and dryers are normally broken Otherwise its a laundromat
Review №10
2022-01-14For almost the last year this place has gone severely down hill. Honestly i dont think anyone even comes to check on the place anymore and clean it at this point. Everything is super gross and the machines are constantly broken. All of the washers besides the smallest ones are broken today. Ive been unhappy with this place for awhile now and I am going to be looking for a new one to go to. Ive been coming to this one for over two years.