Rochester Hills Tire & Service in Rochester

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Phone: +1 248-651-3700
Site: http://www.rochesterhillstire.com/
Opening hours
  • Monday:8AM–8PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–8PM
  • Friday:8AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
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Total reviews rating 4.7

164 Reviews for Rochester Hills Tire & Service 2023:

Review №1

2022-05-05

Brought my 2008 Colorado in for tires and brake inspection. While I was there they inspected the tires and said I needed two but one was solid and one was not quite at the wear bars. So they wanted to put on two and I asked them to do all three. No upsell what so ever. They ordered and installed the tires, then noticed significant left side frame damage once the wheel was off. So they then reinstalled my old tires and called me with the bad news. They spend time balancing wheels and installing and reinstalling tires but chose to not charge me as my truck is basically totaled now. This shop is outstandingly knowledgeable about many types of repair and is a pleasure to deal with.

Review №2

2022-02-20

Brought my lexus in with vibrating wheels and bad alignment. They did an excellent job doing both despite 2 of the wheels being bent. Refused to charge me for the balancing of wheels. Didnt try to upsell me on any extra repairs, very grateful for their service and for the fact that honest shops like this one still exists. Will definitely be back again!

Review №3

2022-05-25

The crew here is the absolute best! No matter what you bring them on wheels, they will do the best they can to either fix the problem or at least get you to where you need to go! I’ve brought everything from 4 wheels, 2 wheels, to a OneWheel and they always try to get you to a solution! I will always keep coming here. You guys rock!

Review №4

2022-07-07

Corey and the guys are honest and knowledgeable and I couldnt say enough good things about this business. Theyll even let you know if something is unnecessary or premature. Top notch service professional AF

Review №5

2022-02-03

The only ones I trust with any vehicle! Excellent customer service, knowledgeable staff, and more than fair pricing. Cory and his team are top notch!

Review №6

2022-07-18

They had my car for 6 weeks for a head gasket job gave it back to me still smoking and was just a awful experience they are to slow.. and don’t let you know anything they had my car for a week after I waited over a month for a head gasket job had to take it back cause it was smoking still

Review №7

2021-12-18

During my time living in Rochester, I’ve brought my car in here on a couple occasions. Each time, the service I received was very good and for a fair price.I would highly recommend stopping in for any of your car repair needs.

Review №8

2021-07-16

I recommend this shop. I trust my vehicle to be taken care at a reasonable price with out the typical upsell you get at other shops.On a routine oil change and tire rotation, technician gave me the vehicle with out installing the lug nuts on 1 wheel. I caught it few blocks in to driving. Shop did apologize and took care of it.I wish the shop operation team can improve the turnaround time for routine Oil changes/tires rotations/brakes. My experience has been it usually takes 5-8 hours. This is the only reason for 4 stars not 5.This shop has lot of business that speaks for their work. So I understand the long lead times. However, the waiting is bit inconvenient for me personally. Personally I wouldnt mind paying for a reservation/under 1 hour delivery for quick orders like oil, tire rotation, brakes that typically have parts stocked and repetitive work that can be done by majority technicians. Just my opinion.In conclusion; I till value this shops business integrity so I tolerate the long lead times.

Review №9

2021-10-03

Brought my car in for 4 tires (that I ordered from Tire Rack) and an alignment on a Friday. I was told by Matt they could have it done by closing time at 6pm. Initially I was going to wait in the waiting room and do work on my laptop, but decided to get picked up and go home and leave the car with them.Around 5pm I received a call from Matt stating that they were putting on the tires, but they were wondering if Id be ok with them doing the alignment first thing the next morning, as the alignment tech had a difficult alignment on the rack and it wouldnt be done in time for my car to get done.I said that would be perfectly fine, since I am a former tech with years of alignment experience, and some experience as a service writer as well, so I have been in their shoes before and I completely understood. Matt promised my car would be the first to get worked on in the Morning.Come the next morning and I received a phone call from Matt at 9am telling me my car was finished and I could come pick it up. He told me about 2 issues with my car that they found, and I already knew about them and theyre on my list to fix.Overall a very friendly and honest experience. This was the first time in 10 years someone other than myself installed tires on my vehicle and did the alignment as I no longer work in a shop, so I was extremely picky and nervous about where to bring my car. Matt and the guys here did a great job and I would have no problem coming back to them next time I need tire service.

Review №10

2021-10-30

Honestly have never had this great of service before. They’re a first come first serve shop but amazing service. They’ve looked at 2 of our vehicles and helped us out a lot. They did more than what they had to and didn’t charge us, it’s so nice to have a reliable shop. 10/10 recommend. We have 5 cars so we will be back! Thank you!