Rock City Music Company in Livonia
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Livonia, Wayne County, Michigan, US
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Site: http://www.rockcitymusicco.com/
- Monday:11AM–7PM
- Tuesday:11AM–7PM
- Wednesday:11AM–7PM
- Thursday:11AM–7PM
- Friday:11AM–6PM
- Saturday:11AM–6PM
- Sunday:11AM–4PM
I’ve purchased 2 items from them and first they are awesome to work with. I’ve never been to the store as I’m 5hrs away but I’ve dealt with them over the phone and emails and it’s been 120% every time! Items shipped were very well packed and one was new and another slightly used Marshall Mini Stack. Exactly as described and again very well packed. You don’t have to be in Rock City to buy from Rock City Music. Nick and everyone I’ve dealt with has been top shelf. Highly recommend any purchase from there.
I have to give this place 5 stars. I was greeted once I walked into the door by a salesman. Very friendly, helpful and polite. He even had knowledge on everything I had questions for. Place looks larger on the inside than it does the outside. After looking around they pretty much had everything music wise that you would need for playing guitar. acoustic or electric. They also had a nice assortment of guitars for sale. I would definitely recommend this place to my friends and family. Im going back tomorrow to let them do some adjustments on my guitar.
These guys are very up and down. One time I bought a guitar from them with major issues. Tried returning it 2 weeks later but they said it was past their return policy despite it being messed up. Fortunately their store owner was able to get me a replacement guitar (that was $400) from the manufacture. I took the same guitar in later to get a raised fret fixed however the repair tech seemed to completely ignore my issue and made me get a set up that didnt fix the issue at all. Aside from the return policy and tech, this place is cool.
What a great guitar and gear store! They had so much in stock and they had exactly what I was looking for. The staff is very professional and helpful. I as looking for a cheap and easy booster pedal for my bass guitar and they suggested a $42 electro harmonix pedal. Very pleased and I will be back!
Rock City Music is great! I recently moved to Livonia and was looking for a specific model of guitar. I stumbled upon Rock Citys website and found the model I was looking for, but it ended up going out of stock literally the next day. I contacted them on Facebook to get an estimate on if/when more units would arrive. Nick (the owner) was super friendly in his correspondence with me and ended up giving me a great deal on a similar model. The store atmosphere is exactly what youd want for a guitar/music store - staff were friendly, but not pushy or hanging over my shoulder while I tried the guitar. I also appreciated that they were all wearing masks and asked everyone to use hand sanitizer before playing the instruments. Ill definitely be going to Rock City first for all my guitar needs!
My first visit to Rock City Music today, what a great experience! I want to thank Isaac and the young man (forgot his name) that helped me. They were very informative and patient with me even when I changed my mind on guitars after they had my first decision already boxed. Walked out with a brand new Gretsch, played it for about 3 hours tonight and couldnt be happier with the decision they helped me with. Perfectly set-up guitar! Ill be back- Thanks!
ABSOLUTELY PERFECT EXPERIENCE!!!!!Thank you to the guys in the shop you answered my many calls with my possibly silly questions. This Shop is knowledgeable and so helpful. We ordered on Reverb thee Fender Duff McKagan signature Bass which is in beautiful condition. So impressed with accuracy of information given, the care for the Bass and such prompt delivery service. So Thanks from Philadelphia and yous 🎸ROCK SERIOUSLY!
Couldn’t have asked for a better experience at Rock City. As a lefty, it’s not always easy to find places that have left-handed guitars available to try in the store. Other than being able to find the perfect guitar, I was absolutely blown away with the staff at the shop. Their passion for the store, the music, and the customer is evident right away. I am also very appreciative to have had Nick help me in finding my guitar. As a novice guitarist, it can be intimidating to have conversations about equipment and ask questions that might sound stupid to an expert. Nick was tremendously helpful and answered every single question I had. Most notably, I am thankful for the kindness he showed me. I felt like he was genuinely excited that I left the shop happy! To be honest, I don’t see myself ever shopping at a store other than Rock City for any of my music needs.
Unbeatable service. Everyone is incredibly helpful and friendly. Nick (the owner) went above and beyond in keeping me posted and remaining transparent about my order that was delayed due to circumstances beyond his control. He did everything in his power to fulfil my order ASAP. This is why you buy local. You wont get this quality of service at Guitar Center.
I love this place. I was treated well and taken care of with the purchase of my new Princeton. Nick remembered me and exactly what I purchased from him 1.5 years ago. Im loyal to RCM and you should be too. Good prices. Good service. Good attitudes. Good selection. What else do you want?
Disappointed. After spending hundreds, maybe thousands of $ on vinyl, I bought a used record for $6. I didn’t look at it before i bought it, got home and it had a major warp and scratched to hell. I thought i wouldn’t have a problem returning it but i was wrong.Their policy is No Used Records can be returned. My fault for not reading the receipt.i also bought a brand new record that was also warped and was told it would be 2-4 weeks to get it in. I was not offered a refund either. So Buyer Beware and make sure you’re good before you leave the store.Other than that, a nice bunch of guys and gals!
I always love to stop in to Rock City and check out the new vinyl arrivals that always come in. Rock City gets new vinyl arrivals every week! Today I purchased Fragile by Yes, Pet Sounds by The Beach Boys, and the Black Sabbath Vol 4 Box Set! This is my go to spot because its so close and the prices are reasonable. I wish RSD would include Rock City as one of the stores that get RSD exclusive drops.
Awesome staff! Awesome store! Talked with Dave about acoustic and acoustic electric guitars. Tested out a few. Bought the Hellcat from him. Totally hooked me up with a noice package! I also talked with a tech, I didnt get his name, but he gave me really good advice! Definitely coming back to see these guys! If anyone is looking for a great music store. This is the One!
Remember the old mom and pop music stores? This place is the return of small, friendly corner music instrument store. Great guitar selection but light on bass, drums and keys, no brass or woodwind instruments but the name of the place sums it up nice.Good amp selection from beginner to intermediate/advanced, quality stuff. Some PA stuff.Nothing real high end for equipment but a 64 channel mixing board with strobe lights is not what I am looking for anyway.Guitar players should definitely check out the selection. Went to the old store in Garden City a few times, much larger place at new location.Great change from the chain stores like Guitar Center.Friendly dog sometimes hanging around looking for some petting, how cool is that?Prices were fair, quality seemed good. Very few cheaply made guitars and there was even a few collectors items.
Honestly I cant say enough good things about this store. Ive been coming in frequently over the past year for numerous reasons. Sometimes just to shoot the breeze with Nick or John. The guys here make you feel like family and the treat you as such. Whether its a professional setup on a guitar from Greg, who does incredible work, or buying a new instrument, pedal, etc. You cant go wrong stopping in here for any of your musical needs. They also offer extremely competitive prices on lessons and have great teachers. They have a nice selection of used vinyl too!These are awesome guys over here running an amazing shop. Id recommend 100 times over.Oh and dont forget to say hi to Wolfie!
Guitar tech tries his best and knows what he’s doing but some of the workers ( ponytail) are rude and shouldn’t be working there. If u want a specific guitar just order it online and you’ll probably save $50-200.Not a lot of name brands here I’m sure the lessons are decent but overpriced as well. I know u can’t compare them to guitar center but I won’t be going here again.My friends have warned me to stay away from this place, it’s close to my house so I gave it a shot. Wish I didn’t.
Ordered a GA-FC foot pedal from RCMC on Reverb and the product was shipped within 24 hours, arriving in a timely manner. They wrote a little thank you note for the purchase, so I wanted to write this review to say Thank you! for the exceptional service. Keep up the great work yall
I purchased a Charvel guitar from guitar center and and returned it as it needed a set up. However GC provided no tools to set up the guitar. When I called they apologized but said they do not have themto give me. If i had the tools i may have set up the guitar and kept it even though it was not the color i wanted. It was matte blue satin. Very pretty but just not for me.I looked around online and came across the only black model in SE MI that i was able to find. It was at Rock City. I did not know it yet but today was my lucky day. I called ahead and let them know of my GC experience and requested they set the guitar aside. Letting them know i was pretty sure i was taking it home and that I would be there later that day.These are true Gentleman. When I arrived early, I glared over the walls of Beautiful Guitars but did not see the Black Charvel. The reason? The tech had the guitar on the bench going over it and making sure it was up to snuff. He put new strings on and gave it a pretty darn good set up. Just because I called ahead. Now that is service. He let me play it then tweaked it some more. I bought the guitar needless to say. Could not ask for a better experience. I will gladly buy all my new guitars from Rock City.. Great name too... This is DETROIT. after all. Even though I made the journey from Monroe. 100% glad i did. Thank you fellas. I really appreciate you going out of ypur way to make my experience the best it could be.
This place is awesome, if you havent checked it out youve made a mistake. Not just got musicians but all who love music. Great selection, great staff, great vibe just being in there. They give lessons and have a repair shop and awesome vinyl collection as well. Thanks for bringing rock to metro detroit the way it should be.
Brought my Telecaster in for some modifications - new pickups, adjustments to the bridge, etc. Greg, the guitar tech, took the time to answer all of my questions thoroughly and give me lots of options for things that could be done to make my guitar just right for me. He completed the work quickly and for a very fair price. When I got it home and plugged it in, it was like playing a whole new guitar - just perfect. If you need work done on your guitar, I would definitely recommend Greg and Rock City Music. (And while I wasnt in the market, they appear to have a great selection of guitars, amps, pedals, etc.)
Everyone here rocks! Seriously. Whether you want drum or guitar lessons, some help tuning, need a repair, to pick up some new or new to you vinyl, or just have some questions ALL of the guys here are incredibly helpful & knowledgeable. They can even explain things so that even this clueless Mom can understand. Danny has helped O progress with his drumming accuracy exponentially & encourages him to push through the hard stuff. You can never have too much music. As if that wasnt awesome enough, they also have Wolfie; the store mascot of sorts. Stop by & shop local you may be pleasantly surprised at what you find. We were.
I have been searching for a specific CD, and I have learned to call first instead of running around. Anyway, I called and spoke with a very helpful employee and I appreciate being treated kindly. Customer Service seems to be lacking right now, but not at this music store!
Ive been a customer since the old Blues Airmen days. They have awesome customer service and know the music business well. Any questions you have will surely be answered. I recently bought a Fender 60s Series Classic Lacquer stratocaster. They went out of their way to make sure I got the guitar I wanted and service like that today is rare. I suggest if your in the market for any musical instrument to stop in and check them out. They also have an on site repair shop and music lessons with rooms dedicated for that purpose. They are everything that GC is not. A great company!
Rude! Whatever you have going on today 9/15 at least put a sign up says youre not open until 2 for business not everyone wanted a signature from whomever it was you had there. I just wanted a repair! Go to the end of the line 😂😂 and if you dont fix certain instruments then please list that.Thank you have a great day. Work on the manners though
Total reviews rating 4.9
151 Reviews for Rock City Music Company 2023:
Review №1
2022-02-08Huge shout out to Dave and Lauren. My daughter has been playing a ukulele at school and wanted to save up for her own. Big learning moment for her as we talked in the car about why we shop local and what it means to the community, but also how local shops have genuine passion and will take care of you when you need it. Found Rock City on Google and drove right over. They were so patient with my daughter, who’s working on her shyness. I couldn’t have been more proud of her, and I am so appreciative of the awesome staff. We will be in soon for lessons! New customer for life. Cheers!
Review №2
2022-03-19I’ve bought a guitar and guitar pedal here for one main reason- friendly, knowledgeable, and patient staff. I really mean it- I’ve shopped around and to my mind there are two choices when buying music equipment. Online is great for commodity products you don’t need to try out, but if you need a first hand experience, to learn about and invest in more substantial gear, you need to find a place you can trust and that has a great customer experience. I recently got a Gretsch Falcon here and I took my time - the team were helpful, engaged, and answered any question I had. It’s now my first stop when I consider any purchases.
Review №3
2022-03-16100% love this store. The team is always nice and professional. Great selection of guitars, amps and accessories. My new go to store. And the videos they post on Facebook....... priceless. But they should start the videos with the guitars more often. LOL!
Review №4
2022-02-11How did I not know this place is only 4 miles from my house! Awesome music store! They have a great selection of everything. They have a LOT of amps. Competitively priced too. I checked their prices against Sweetwater and they were right there. While I do love Sweetwater I would much rather buy something that I can play first. Another plus is the guitars are in new condition unlike GC where a lot of their guitars have been on the shelf for a year or more with the original strings and not anywhere close to being setup. Just a very cool music store all around. Oh, forgot to mention they also have a big vinyl section and 3 or 4 vintage pinball machines you can play. Now if they only had Eight Ball Deluxe pinball machine that would be the ultimate topper! Hint hint
Review №5
2022-04-11This music store has it all. Old and new vinyl, Guitars, drums, electronic wizardtry, great staff, great location, cheap prices and wuality products.Bring your music ear, wallet and rhythm to this Rock solid music store!
Review №6
2022-01-16Such a great place for used and new music on CD or vinyl. They do lessons too of course, but I love that they still sell physical music. Staff are all rockstars. You guys are the best.
Review №7
2021-12-07I called on Saturday to get some information on the classes they had available. I spoke with a woman named Lauren. She was phenomenal! So kind and knowledgeable. She seemed to really love her job! What a great person to have representing your company! If you are in the market for music lessons, check this place out and definitely ask for her. You wont be disappointed.
Review №8
2021-12-11The store is really cool. The staff is very friendly.I had a mishap with a couple of guitar setups that I had done. They took care of it, and sent me back home with an awesome setup. Jesse, the tech, is a wizard. (Edited review)
Review №9
2021-03-13Incredible place! The second you hit the door you are welcomed by a friendly staff of true musicians that know their stuff. Great selection of gear from beginner to pro, they have a bit of everything, I could spend hours in there. I had their guitar tech set up my ESP M II I had recently purchased and he did an outstanding job! Love it! Their service is second to none.
Review №10
2021-05-05This is a great store to buy music gear, physical format music, and to get lessons. If this store has something you want by all means go and get it. All the staff are friendly and knowledgeable and I have no complaints in regards to my experiences purchasing things here. I took lessons here at the beginning of 2020, but these were cut off in March, unfortunately due to the pandemic. I had a positive experience with my lessons; my instructor was knowledgeable and friendly. I highly recommend this place.