RPI Emergency Response Contractor Ryan Peacock Inc

Address: 1061 Richard Ave, Santa Clara, CA 95050, United States
Phone: +1 800-916-4322
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,

Category: Water damage restoration service, Crane service, Demolition contractor, Equipment rental agency, Excavating contractor, Fire damage restoration service, General contractor, Solid waste engineer, Trucking company
Rating: 3.6
Site: https://ryanpeacockinc.com/
Worktime:
DayTime
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours



Name: C********** G******
Date: 2024-02-04 04:18:39
Rating: 5
Comment: Did a great job removing flooring, extracting insulation, and tidying up subsequently. Displayed great professionalism and expertise. Happy for the service provided!
Name: R****** B* R********
Date: 2024-01-23 13:46:40
Rating: 5
Comment: Accomplished a fantastic task. Their project manager was approachable and cooperative. Their workers were punctual and highly meticulous.
Name: J***** S* H******
Date: 2024-01-20 04:24:14
Rating: 5
Comment: The whole process was excellent and it is an exceptionally professional form!
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Name: A**** M***
Date: 2024-01-09 16:10:48
Rating: 5
Comment: Provided comprehensive responses to all my inquiries about initiating a bathroom renovation.
Name: J*** A****
Date: 2023-12-18 21:42:28
Rating: 5
Comment: We had a water loss at our home from a bath remodel gone wrong. Tristin and his team showed up quickly, immediately found where the water was coming from and started the drying process. They contained the area and checked as the drying went on. We met many individuals at RPI and they all had one thing in common; they care about their clients above all else. They communicated well all throughout the time they were in our home. Their invoice came and everything was spelled out clearly so the insurance adjuster understood. The job went as smooth as it could. I have no problem recommending RPI to my friends and family. When you have a broken pipe in your house you need a company like RPI.
Name: T*** B***
Date: 2023-12-18 05:17:45
Rating: 5
Comment: A team dedicated to working efficiently, keeping you in your home or business, avoiding expensive delays, and experts at working with insurance companies. A manager or owner answers the phone 24/7.
Name: J*** W*****
Date: 2023-11-28 20:57:49
Rating: 1
Comment: ****UPDATE: Unpaid Invoices****Our company was contracted by Ryan Peacock to perform multiple, last minute emergency Genset transfers following a natural disaster in FL. Given the immediate need for his business, our team unfortunately made the mistake of giving Ryan the benefit of the doubt despite his company not passing our credit check.Ryan agreed to pay for shipments in advance and even told us that wires had been initiated. After not receiving payment after the shipments were delivered, Ryan and his team proceeded to ignore all calls and email follow ups regarding payment. Its been more than a year still the balance payment is due and he kept on giving false promises.
Name: A***** E****
Date: 2023-09-07 04:30:04
Rating: 1
Comment: We had RPI did the drying after a water leaking at my condo, and they broke a light switch during the construction, they told me they will come fix it. But it’s been more than two months since work is done, every time I called they told they are coming soon, and yet not seeing anyone fixing it.Follow up to response: Thanks for responding after such a long time—two years to be exact! The insurance has taken care of all the payments long ago, and despite my many calls to follow up, I never received any communication from your side. I had no choice but to pay for an electrician myself. Im not seeking a refund for that expense, but I do think an apology from you is appropriate.
Name: B**** B****
Date: 2022-09-15 19:31:46
Rating: 5
Comment: Exceptional assistance
Name: B** (*****
Date: 2022-06-24 05:13:44
Rating: 1
Comment: Slow and sloppy work, they take forever for easy projects
Name: M***** W*
Date: 2022-06-06 22:19:41
Rating: 5
Comment: I used RPI for water leak & Mold restoration in end of April, 2022 . And by my HOA manager’s recommendation, I identified Tristan Moerman as my Project Manager ( who’s very fast responding my text.) Without Tristan’s very detailed quotes, my neighbor’s insurance company wouldnt even respond to me. It takes total 3 weeks to get my toilet fixed due to busy season. Now I feel like I have a brand new master bedroom & toilet. I put a lock box outside my unit for RPI team to do the restoration. They did a wonderful job.
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Name: J***** G
Date: 2022-01-04 06:14:07
Rating: 5
Comment: When you have an emergency in the Bay Area call RPI. Professional, knowledgeable and friendly staff will be there to help when you need it most.
Name: J**** P****
Date: 2020-05-23 19:45:12
Rating: 5
Comment: They are the best at their job, the entire staff is very efficient and they have all the necessary machines required for this type of work.Excellent company 👍
Name: M*** M****
Date: 2019-01-14 23:50:13
Rating: 5
Comment: Awesome support! Ryan called me directly and was able to get on site and provide a bid. Very competitive price and great service! You rock RPI!
Name: A** Y******
Date: 2018-05-23 02:56:40
Rating: 5
Comment: My company hired RPI for a large water loss from a burst fire sprinkler. Ryan Peacocks crew showed up very quickly, had all of the right equipment and got us back working very fast. It was obvious that the Project Manager and techs on our project were very experienced! Thank you guys!
Name: A***** V******
Date: 2017-11-28 01:55:21
Rating: 5
Comment: Well get er done
Name: n*** s**
Date: 2017-11-01 20:57:48
Rating: 5
Comment: Hands down best emergency and restoration services around.
Name: S******* E********
Date: 2017-04-04 23:27:27
Rating: 5
Comment: I had such a wonderful experience with RPI. I was in a crunch with a flood at 2am and they answered the phone. They were quick to respond and restored my house. Very thankful for their service!
Name: C**** B*****
Date: 2013-12-19 16:23:42
Rating: 5
Comment: Took care of business and definitely powered by urgency.
Name: A***** B****
Date: 2013-10-23 06:49:01
Rating: 1
Comment: We engaged RPI Inc on a large scale restoration of our house after water damage for two reasons - they seemed to have an eye for quality and they could work at the same level of detail as the insurance company.From a work perspective, people have not turned up as expected and jobs did not get started as promised. And when the workers did turn up we got fed up with their cigarette butts and half eaten food being left all over the place.As time drifted on we started to do some of the work ourselves since we want to get back in the house. And even though we did these activities Ryan insists that he still gets paid for the work.We started to get requests for draws that included numerous items that had not been started. To this day we remain in dispute over this with Ryan insisting that we should pay for work that he has not started or has not finished.In short our experience has been a nightmare that has made the whole incident even worse than it already was.Steer clear and use the Insurance Company preferred vendor since that will at least get you some leverage. These people are cowboys.
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