Oil change
Yes
Safeway Quick Lube in Pontiac
Categories
Location on the map
Pontiac, Oakland County, Michigan, US
Offerings
Amenities
Mechanic
Yes
Phone: +1 248-451-0776
Opening hours
- Monday:8AM–6PM
- Tuesday:8AM–6PM
- Wednesday:8AM–6PM
- Thursday:8AM–6PM
- Friday:8AM–6PM
- Saturday:8AM–5PM
- Sunday:10AM–3PM
Comments (199)
My favorite oil change place!! Been going for years. Fast and efficient and friendly.
If youre looking for a great place to get an oil change and honest people, this is definitely a place to go. I have been going here for years. Absolutely great service!
Low prices people r very nice keeps me coming back.
I love these guys!Bill and Mike and all the guys there are great they have really taken great care ofme Ive been going there for a long time and will continuetofor a long time coming!💜💙💚💛🧡❤)
Fast, easy, and quick service. I cant complain about $25. Its great that you stay inside your vehicle. Its a small tight space to wait in line for an oil change. However, the associates there acknowledge you and will lead you to get in line properly. Theyll come to you to check on your mileage.
Quick easy and friendly but best if all the prices are more reasonable than anybody elses in Metropolitan!
Under new management. Im no longer sure of the quality of service I receive.
As advertised, I was in and out in 10 minutes. The staff was also friendly, professional, and caring. This is now my new spot for car service.
Been going here for 3 years with all the family cars. The thing I like best is staying in my car and listening and getting info and watching. Unlike big name companies that you wait inside and end up coming back because they forgot to fill up something when you could have just asked in your car to check. Plus I like the loyalty incentive of a free oil change every 10 or so changes. Thanks for the years of maintaining my vehicles maintenance.
My mom drive change oil!! but you are great 5 star
The guys are awesome. Always polite courteous and loaded with fun and smiles. They even gave THIS Baby a lollipop 🍭. Been going here for years. And will continue to. Bless your hearts Guys.🥰
Safeway is one of the most professionally ran businesses Ive ever patronized. They are extremely thorough! I travel far to get to these guys because their service and honesty keeps bringing me back!
Only place in town that will change oil for 25 bucks. The guys are friendly too
Ive been going here since they opened. Theyre going downhill. If you are lucky enough for them to go through all your fluids dont expect them to grease anything. I asked them to grease the ball joints I put on and they said they were sealed no grease necessary. Since I personally installed them, with grease fittings I know that was a lie and they were too lazy to grease them.
Great service with a smile. The techs here were very courteous, and they keep a record of what youre having done, as well as your preferences. They even checked my car over when I told them I had an odd clunk coming from the right front once in a while. Theyre quick, efficient, and pleasant. Will return and would recommend.
Whoever put the oil filter on my car should be fired and never allowed to work on cars again, that is unless youre ready to spend hours trying every trick there is to remove it. Maybe this is just a fluke and this guy has already been fired but if not, a team is only as strong as its weakest link.
They did a great job. Oil change n transmission fluid change 👍... My truck had broken u brackets on the way out (not there fault at all). Had to put it in there shop to get fixed. They did a great job on a rush custom deal for me because the part needed had to order from the dealer and I couldnt wait that long. Mmt only issue was the pricing- was told I would get all new U brackets and plates top n bottom. I paid for all new stuff... but got the new brackets and they hammered off the rust on the others and stuck the old ones back on... then charged me for the new parts that werent installed. Would be a 5 star otherwise!
Great guys always open always had great service from them
The nicest, most efficient oil change place I have been to in years!! The men that work here go out of their way to treat the customers well!! I wont go anywhere else, and to top it off they have the best pricing too!!
Friendly service good value
Very pleased with the quality of service at Safeway. I paid $22 out the door and got a full service oil change with new oil filter, tire pressures checked, doors lubed and all fluids checked. I was offered services that they knew my car needed based on mileage, and was shown that the oil level was full upon completion of the job. Everyone was very friendly and it took less than 10 minutes. Very impressed, I will be back.
Go here every time for my oil change etc. They have great service and Ill be a customer thanks fellas...
They mess over meWent there get my oil changed. Came home my oil was leaking in my driveway. Went back to them they gonna try and say my antifreeze was leaking. Ok I have never had that problem at all. When you are a lady mens will try to mess over us. But God sees it.
Very excellent service fast and easy very nice staff my new spot to go very honest
I’ve been going here for years. They always take good care of me. They’re honest and friendly. They’re quick and prices are reasonable. They oil your doors, check air in your tires and check fluids etc every time I come for an oil change at no charge.
Went in for oil change and trans flush got oil change and radiator flush told the guy not what I wanted. He kept saying I told him radiator. Did trans flush after that. To many employees on their phone. Did trans flush and gave it to me on the house although I offered to pay for it.
Have been taking my cars here for over a decade and the service is always great! The workers are honest and they do whats necessary without trying to fish your pockets for money. I recommended my boyfriend to them and he hasnt gone anywhere else since as well. We are loyal to them because they are loyal to us! Thank you guys!
I have been going here for my oil changes for about 2 years. They are quick, friendly, affordable and consistent. They always do a great job and really seem to care that my car is good and safe. They even have weekend hours. Other places want to charge you double what they do, believe me I checked. I really do love this place! Great service!
I dont think I could change my oil myself any cheaper. As far as I can tell theses guys do a good job, and I dont just let anybody under my truck hood. Bub
Great guys & service...20 minutes barely...in & out.
These guys are great! Very knowledgeable, kind, friendly but business and thorough! I will be going back for my car to be serviced.
Fast & friendly, especially Bill and Ivan! My first time and I was very impressed. In and out in 10 minutes. My new favorite oil change place. Highly recommended. I will be back :-)
Great place to get ur oil changed and other services. Ive been going there since them opened. Go there try it.
The last 4 oil changes I have gone here and dont plan to go elsewhere. The guys are great and speedy. Always friendly and honest. They are never pushy with up-sales. That is critical for a young women to feel safe and welcomed. My mechanic boyfriend highly suggested them and best decision I could make for my car was bringing it here.
I been their client since they opened. They recently opened a Auto Care center and Im really happy with their service, not only they took care of the problem , but it was fast and economical. I strongly recommend Keith and Mikes services a million times over other shops in the area.
Please be careful taking your care there when this place fix one thing in your car they break another on your car to keep you coming back. I ask for some ac in the car they never put the ac in the car in matter of fact they broke the water pump
I have nothing bad to say about this place they are straight-up straightforward I do recommend this place
Customer service was great was offered some great deals and was in and out in a timely manner
I went there for an oil change and they broke my brakeline and messed up the rear passenger door electrical, my brakes went out on me on the road too! They said I could tow it up there and they would check it out. No thanks !
I wish I could give them 10 stars I went here to get my oil changed they did that why it was being changed the mechanic I believe his name was Kieth (or maybe Kevin sorry bad with names) was letting me know they have a shop right here now so I told him about the issue I have had for sometime now he said he would find my issue so I left my car there and about an hour later he called me to let me know it was fixed I had taken my car to another shop 3 times and still my car was over heating but Kieth at Safeway was able to fix it first try and only charged me $125.00 thats it he was so helpful and nice my son was with me and is 6 why I was waiting for a ride Kieth got him a juice wow they will be my one stop shop from now on A1 job
Very rude employees I will never come back here but I’m getting a full refund on the service they called so did. I mean there was a better way you could have came to me and asked me not to at least work on my car but same time if I wanted to touch my car I had full right to. C*O*n*
I was given a very thorough inspection and everyone there went above and beyond to offer great service.
Im a regular for this oil change spot i love it here because they give u recommendations on your other oils in ur car things my old oil change spot wouldnt do
Great place for one stop service for everything i needed. The guys are great. The customer service in the oil change is awesome. And the mechanic shop turn around time is as promised. The staff in the mechanic shop is polite, patient, an informative.
I am so glad to FINALLY have a amazing experience at a mechanic shop in Pontiac the manager/mechanic there Keith was wonderful and if you have electrical issue with your vehicle he is too notch fast and he knows his stuff great prices and he gives lifetime warranty on my brakes I can not tell you guys enough how good he was an took the time to explain the electrical issues I had to me when I didnt understand and he did a few small extra things i didnt ask him to when i tried to pay he said he did that because he wanted me safe an i was a customer he understands great customer service bless you guys A++
Love this place. I always go here for my oil change/flushes ect. The staff is always really nice and will go out of their way to help you. If I could give more then 5 stars, I would.
Quick service and great group of people working there. Its always nice to see same faces when you get an oil change, since it makes things more consistent with the work they do.
First time getting my oil changed here, very friendly, lets me know what I need for future. Did some car services for me no charge. I recommend this place for everyone and super fast. I will be back.
My boyfriend takes his cars here, i take my cars here, and now my mom drives almost an hour to get her oil changed here too! The best guys you could ask for. Quick, friendly, and extremely honest. I will never go anywhere else!
Love this place. Great prices, great people and the only oil change place Ive been in years with competent employees.
Wife and i took cars in for oil changes the other day. When her car was done he closed the hood and said nothing. She asked him if she was set he said oh yeah.. Go home and cook some dinner. That is completely sexist and unacceptable. I will not be returning.
Currently, as I write this I have been waiting for probably 15 minutes. I count eleven cars in front of me including the cars inside the garage and there are cars trying to turn in right now from the main road. I wait happily with my sucker in hand! Theres a reason this place is always so packed and has such a high rating. As others have said theres been plenty of times where these guys could have charged me for something or told me I needed to replace something I thought I needed to replace only to tell me no charge or nothing was wrong and only charge me the $19 for the oil change. This is why I still drive all the way out here even though I no longer live in Pontiac.
Good guys fast and friendly
Friendly and respectful. Dont get a trans flush if you have an older car, it will mess your transmission up. always go to a transmission shop and let them drop your pan and change your filter. Beside that, great fast work and they try to remember who you are.
Navigator oil change that Pontiac they always give us good service lets smile they do good work there
The Guys did an amazing job performing a Tune Up on my baby and now Blues Clues is riding smooth..Thanks Guys😎
It was very fast oil change
First visit was awesome I will definitely be returning great guys work there
Been going to this place for a long time. Absolutely the best. The people who write bad reviews are idiots this is an oil change place not a mechanic shop. The guys are knowledgeable and work quick. Lots of respect for them. Again I have no affiliation with them. Just a happy customer.
Great employees. Its the only place our used car dealership uses for oil changes. Can be very busy in the afternoon so expect a wait but it shows how good they are.
Very fast service friendly & informative staff they all work very well together as a team to get cars in & out which is appreciated more than I can say. 2nd time visiting this location & def will be returning!
Friendly efficient fast service.
Quick service! Great prices and staff! Got an oil change and radiator flush in about 15mins once my turn came up. Went on a Saturday so there were quite a lot of ppl lined up there.
Very speedy and friendly team of guys. They work very fast and are thorough. I have been there more than 20 times and love this place. Now they know who I am every time I stop in. Highly recommended!
Dont take your car there...run! They fix one issue I paid over 365 broke 4 more parts that will cost over 700 to repair very upset...unethical mechanic practices especially to women!!
I go out of my way to come to this place!! Every time Im here, they always take such good care of my car. The guys are so professional. Not the fastest place in the world since theyre always so busy, but I dont want to go anywhere else!!
I have been coming here to get my oil changes and other maintenance for nearly 10 years. They are very honest and reasonably priced! I would never go anywhere else!
Can not give less than 1 star.....I had been going to this place since they opened they should be checking all fluids when you pull out pull next door the see what they did u will find none of those things done. I have spent thousands of dollars there thinking they were taking care of my car NO they have been over charging me now I go to McNeal where I pay $35 for an oil change they were charging $50
Ivan is the man to go see. let these guys take care of you they are fast and affordable with no bs. just some nice dudes who do good bussiness. they gave me a discount on a couple different things and i was out of there in like 10-15 mins.
Eric and company are simply amazing
Went here for an oil change and convinced me to get a radiator flush and by the time I got home my radiator was leaking and smoking had to spend an extra $300. To get myradiator fixed by a professional... Ask for bottled brand new oil was told by a mechanic my oil was never changed..
Was in and out. These guys are quick and do a great job
Professional, very clean , good people , pricing on point !.b back there next oil change
I love this place great service compassionate about what they do and it shows through the great and hard work they do
Ive been doing here since I was 18. 18 years later I still go here, the guys are super friendly! Its family owned n very welcoming. And great prices 👍😊
I went in for a simple oil change left with a $150 bill and a loud vigorously shaking car i returned and they said it wasnt there problemBuyer beware, if youre just going in for a oil change stick to just that, dont let them talk you into additional service
The guys are super nice and helpful! My mom loves this place too weve been going here for years! When theres no line Im literally in and out in about 10 minutes.
They put the wrong size oil filter on my car then told me that my oil pan was cracked witch was a lie This place upsets me and my homegirl’s rate them -6 would not recommend
Been here twice and will continue coming. They get you in and out and dont try to take advantage of you like most quick lube places. And have great prices on oil changes.
Love this place! I feel like I can really trust these guys. They are always so friendly and informative I dont feel like they waste my money. I never go any where else.
Cool guys, they get you in and out! These guys are the coolest!
My car was not able to be fix so bill agreed to give me $500 for my car I would of like 550 or 600 but I believe they are doing what that can to help me so I really appreciate it
Mike was so helpful! He got me in and out quick! Didn’t try to take advantage or over charge because I’m a girl! I’ll only be coming back here!!
These guys always hook you up with a fast professional oil change and all of your other maintenance needs , great staff
My husband came in here about 2 weeks ago to get my oil changed. Everything seemed fine until a week later when one of my engine rods flew through the side of my motor, it then hit my AC compressor which blew up causing my serpentine belt to snap. All of this happened on M-24 with my kids in the car. I called and explained my frustration to either the owner or manager and was told, we did nothing wrong, you probably had engine build up and if you dont get your engine flushed thats not our fault. WELL, thats all fine and dandy, why the heck didnt THEIR mechanic say something while my husband was there? If they did everything right then why is my car sitting at a mechanic right now with oil that is absolutely FILTHY filling my engine one week after it was changed? This stuff just doesnt add up and the build up doesnt explain it all. Going to a reputable oil change place couldve saved me from the $1760 its going to cost me to fix my car. DO NOT GO TO THIS PLACE IF YOU VALUE YOUR VEHICLE.
Fastest oil change Ive ever had. Excellent price and everybody was very friendly. It is also just down the road from my house.
Love this place the service is fast and friendly, the prices are good. The guys working there are really handsome!! I only go to Safeway to get my oil changed.
Excellent service! Very fast and they do not try to trick you. Always do my oil change with them.
Quick, friendly, attentive to detail. My first time their. Will go out of my way to return for next oil change
They were very fast, and helpful with other problems I was having with my vehicle.
A Great Bunch Of Guys They Did More Than I Asked For And Offered To Do More Ive Had My Truck For Almost 4 Years And They Are The Only Ones That Have Been Under The Hood And As Long As I Own It They Will Be Performing The Servicing On It Thanks Guys You Do Good Work,.,.,
Good people Good service
Quick, easy and pleasant. Cost was low and even filled our tires with air (no charge). Excellent excellent!
Honest! Consistent! Always have great service! Have been going for yearrrrrssss!
These guys always do a great job. I have been coming here for years.
Neighborhood shop that goes over and beyond. Very knowledgeable and straight forward! Been a loyal customer since they opened their door.
They did an Awesome job as usual. Ive been going there for years
Workers very friendly. Fast accurate services. Only place I get my oil change!
Keith on the service side is a top notch mechanic. The oil change guys are very nice.
As always, had excellent experience. Process was in time and orderly fashion. Staff friendly and professional.
Good customer service! But bad oil my motor has went bad and theyre they only place Ive gone to the last 3 years.
I have been coming here since 2004 and the guys always takes care of me, never had a problem. Great work guys!!
Love this place!! They get the job done quick fast & affordable prices.
Wonderful. Wonderful. Wonderfully. The guys are great. Explained everything that they do.
Great staff! Good deals! Always go back for my check ups and fills! Recommended
The best oil change around I live 45 minutes away and I still go there for my oil change because they treat you right
I Went for the first time today and I had a awesome experience!!! I will be back and I’ll spread a positive word about this place to family and friends 👍🏾
I visited here with a friend, and they are very quick and offer a wide range of services at fair if not cheap prices.
The service was good. They are friendly and funny. They did not spray my doors
Their Prices Conflict with what you pay $16.99 but pay 19.00 ro 20 bucks even when you just had an oil change done even if you have taken your car to the Dealership to have them Fix your Car
The BEST oil change shop in OAKLAND COUNTY! Honest, helpful, and friendly
Nice, friend staff. Professional all the way thru.
Wow! Great service! They were so polite and nice! Got me in and out! I will be back!
Been going there every since they opened. Good customer service.
Ive been going about 6 years.. Look forward to going. Staff is friendly and funny. Great service.
The guys are always nice and friendly and quick at theyre job
I have nothing but good things to say about bringing my vehicle here. I will continue to bring my explorer here for all of my vehicle needs.
I love this place its the only place i will get my oil change
Good job
Great friendly staff, in and out service
Been going here for years. Staff is always friendly, always helpful. Highly recommend these guys!!!
Super Nice People...will definitely be going back
Great group of hard working guys who are not trying to rip you off when advising you on your cars condition
Hands down the best place For an oil change, highly recommend
Never go anywhere else! These guys are the best and know what they are doing! 10+ year customer.
Best and Cheapest oil shop in the area. Very fast and professional.
Love this place! The staff is super friendly & they get you in & out in a matter of no time.
Best place to go if the guys see a problem with someones vehicle and they dont do that kinda work they will always catch it and inform the customer of the issue five star..
Will always come here.the guys are quick and honest!love them
Great service, friendly, take care of you like family
Everyone is knowledgeable & very friendly, even passed out 🎃 Halloween 🦇 candy while we were in line.
Best Oil Change in Oakland Co. Reasonable Prices, great customer service!!
They always give me great service.
Didnt know what to expect from this place but my firebird needed an oil change ASAP. I will be bringing my precious race car here from now on
They know what theyre doing there this place is the best place to get your oil changed
Only place I get my oil changed. Have never had a problem.
Sometimes you have to remind them of the point check service.
Excellent service and the workers are pleasant. They always remember me an my family
Cheap oil change but they dont tighten the oil filter enough. So be careful what you try to save money on.
Very friendly lets you know what your car needs thanx guys 👍
GREAT customer service, fast and great price.
Best prices and the Workers are great to the customer. I drive 22 miles for their services
Very nice people and they always give me a great price!!
Very quick
Great service!!!!! AMAZING customer service! QUICK SERVICE, FRIENDLY, HELPFUL,AFORDABL!!! BEST CAR PLACE IN PONTIAC!!!!
Oil change was done quickly. Great staff, very trustworthy.
Been coming here for 12 years, great customer service.
Great service, low pricing... promise you guys will not be disappointed.
A great quick lube and oil change place. Nice customer service.
Excellent Service! In and out in under 10 minutes. Will definitely be back!
The best, most helpful people anywhere. I only get oil changes and recommendations from them.
Been coming here for 4 years with my car, my boyfriends car and my moms car. Would never ever go anywhere else.
Excellent Service, awesome mechanic and friendly staff.
This place is so professional that I now have a recording of this man who has no self control exploding on me when I complained about the work they do at this quick lube shop.
Great place, prices and people. Tell them A.C. sent you! 🤓
Love this place reasonable price, fast, honest and friendly people.
Quick and super nice people!! Excellent service.
They did a great job as usual!
Went in for an oil change, came out satisfied. Didnt haggle me at all. Thank you
These guys do a great job, quick and thorough.
Great people to deal with. Oil Lube and Filter, they even lube your door hinges!!
Fast and efficient. Been coming here for years.
Love this place! I dont go anywhere else and I drive a hour to get there!!! Thanks guys!!!
Best oil change place in Pontiac. I love these guys :-D
They took good care of my car
DO NOT GO HERE‼️‼️ You’re taking a risk if you do, save your money and your car
U have to stay in your car while they do the oil change
Excellent service great price
Honest, efficient, and fast. I could not ask for anything more. I wont go anywhere else.
Pretty fast service and not very expensive.
Very helpful Ive been going there for years
The only place Ill go! Great prices, awesome staff!
Great service. Nice and quick
Great place for fluid changes. Honest and very quick.
Best oil change, best service, really strive in customer service, top notch!!!!!!!
Its quick and they have great prices and do a great job
Very good customer service
Professional workmanship applied to every detail.
There quick and good at job lots of team work
Great price and fast and knowledgeable...definetely recommend
Quick, efficient and best prices on quality oil and air filters!!!
Went to get oil change on Saturday at 506 they were closed. listing says 6
Fast, cheap, and they give you candy at the door. What more can you ask for?
Quick fast easy and cheap
Great service with good mechanics.
Love the guys here. Been going for over 10 years now.
These guys went above and beyond an oil change! Saved my engine!
Wonderful staff you guys are the best
Always polite and very helpful
Total reviews rating 4.6
199 Reviews for Safeway Quick Lube 2023:
Review №1
2022-01-22Friendly staff and quick oil change! There were few cars ahead of me but they came to each car to get their mileage and other info to save time (in chilly weather).Prices are very reasonable and theyre open on Saturdays (in case if you work 9 to 5 on weekdays).They also check fluids, windshield washer, tire pressure etc. All included with an oil change! Definitely recommend this place if you live close by.
Review №2
2022-04-06Theyre usually good, but lately there have been annoyances and complaints. They checked my air filter and when I told them I had one already, tightened down the screws so hard they wont come off, I guess thinking Im going to return for them to replace it. I dont know about the other complaints.
Review №3
2022-05-19I have a Jeep Grand Cherokee Limited, I had a real bad oil leak. I brought it here very reasonable I will never take my Jeep any place else, he was very polite very understanding I dropped it off Thursday picked it up Friday. Thank God prior to that I took my Jeep to the dealership they want to charge me over $3,000 not including the parts. I recommend everyone you will not be disappointed, I guarantee you you will be telling your friends neighbors cousins and everybody else. He went over and Beyond I forgot to mention my check engine light was on he took care of the situation. The dealership told me I need a radiator I mentioned it to Thomas he checked my radiator out and I didnt need one the dealership was trying to get over on me but not Thomas I give him 1000 Stars.
Review №4
2022-06-21Fast service. Friendly staff. I recently had a tune up done by the onsite mechanic. My truck drives a little better. Did not give 5 stars because they dont take the time to educate you on anything.
Review №5
2022-08-16The guy are awesome. You’re in and out in 10 minutes. Very knowledgeable and honest
Review №6
2022-04-14Only place I go for oil, trans, radiator, fastest place Ive been to and only go now, that keep track of what you got and what you need and also have a mechanic on site.You wont regret it going to these guys.
Review №7
2022-04-30Only place I go to for a oil change. I drive 20 mins to have these guys do my car. Friendly, and straight to the point. And they speak clear english!!!😊😊😊
Review №8
2022-05-28Highly recommend the mechanic Tom hes real good with his work and a honest person real good with his word, he makes things easy on you if you dont have the time to do it yourself hea the man you need for your automobile work stress relief... 💪💪
Review №9
2022-02-07Its ok. They are kinda shady tho and now there prices suck lol $35 for a oil change because I need a special oil and filter. I drive a foreign car so I was like ok maybe I do. Dealer told me it was a lie. And my mom went with a American car they told her the same thing. Dont lie to people just raise the price
Review №10
2022-07-14Terrible prices and after the quote I tried to call and cancel but some how their phone number doesnt work anymore