Sam Genie - State Farm Insurance Agent
Address: 154 S Glendora Ave, West Covina, CA 91790, United States
Phone: +1 626-918-9900
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 626-918-9900
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Category: Insurance agency, Auto insurance agency, Life insurance agency
Rating: 4.8
Site: http://samgenie.com/?cmpid=iclp_blm_0001
Worktime:
Rating: 4.8
Site: http://samgenie.com/?cmpid=iclp_blm_0001
Worktime:
| Day | Time |
|---|---|
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
Name: R**** H********
Date: 2024-05-01 10:00:40
Rating: 5
Comment: Great Customer Service by Harley. She is very helpful and reliable.
Name: L***** N******
Date: 2024-04-14 03:16:24
Rating: 5
Comment: Top-notch customer service! Ereli was proactive in addressing my auto insurance concerns, offering tailored solutions and guidance every step of the way. Couldnt have asked for a smoother experience. Highly recommended!
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Name: E***** N******
Date: 2024-04-14 02:01:03
Rating: 5
Comment: Outstanding customer service experience! Ereli was patient, understanding, and provided personalized assistance with my auto insurance inquiries. Thank you!
Name: V**** J********
Date: 2024-04-09 02:00:38
Rating: 5
Comment: Sam was very helpful in explaining my insurance coverage and helped me understand and let me insurance cost. Ive been with State Farm for over 30 years!
Name: L**** R
Date: 2024-03-27 00:08:11
Rating: 5
Comment: Beyond excellent customer service. You honestly dont come by this anymore. Veronica was polite and professional. I called regarding a life insurance quote and she offered to help and took her time to explain everything to me. Highly recommend asking for Veronica.
Name: N****** H******
Date: 2024-03-26 21:16:15
Rating: 5
Comment: Veronica Adame is an excellent worker super nice can’t complain
Name: f**** g*****
Date: 2024-03-26 20:38:45
Rating: 5
Comment: Veronica has been an amazing agent has always gone above and beyond to help me with by questions or concerns I may have. Always professional and has been very helpful. Thank you for your hard work you do!!
Name: B****** L*****
Date: 2024-03-07 04:37:36
Rating: 5
Comment: I love Veronica shes really professional I think she love her job she understands any kind of problem she help you really good, she really understands you like friends. Thank you so much for all your help.
Name: J**** N******
Date: 2024-02-28 06:09:55
Rating: 5
Comment: Ereli was very kind and explained my coverage very well. Thank you very much for the good service.
Name: C****** G*****
Date: 2024-02-22 22:25:20
Rating: 5
Comment: Great customer service!
Name: D***** C*******
Date: 2024-02-16 18:42:42
Rating: 5
Comment: Veronica adame was soo helpful got me a deal with state farm, for my motorcycle . She was very nice. Hopefully i can meat jake from state farm
Name: J*** C******
Date: 2024-02-15 19:39:20
Rating: 5
Comment: Great response
Name: I*** P******
Date: 2024-02-15 18:21:18
Rating: 5
Comment: Ereli is very helpful in answering all my questions.
Name: V******* L****
Date: 2024-02-14 20:49:09
Rating: 5
Comment: I have been with sam genie for over 15 years and i truly appreciate there services and all there staff absolutely great always makes me fell loke fam
Name: R*** C***
Date: 2024-02-12 04:47:49
Rating: 5
Comment: Veronica is excellent and knowledgeable. She exceeded my expectations.
Name: e****** c***
Date: 2024-02-11 04:01:45
Rating: 5
Comment: Veronica was polite and helpful. She met my expectations and was very polite when it came to all my insurance questions.
Name: R****** P****
Date: 2024-02-08 20:55:04
Rating: 5
Comment: Verónica is excellent at what she does, she helps you and explains everything so well that she leaves you without a doubt to continue in state farm.
Name: A******* R********
Date: 2024-02-06 00:04:27
Rating: 5
Comment: Veronica is always timely and pleasant.” “Thank you so much for your excellent service, patience and consideration of my insurance needs.
Name: j******* g******
Date: 2024-02-03 06:31:28
Rating: 5
Comment: I have been with State Farm for many years. When we have problems with a claim or just going over our policies Veronica takes the time to go over everything with us. We are satisfied with her customer service.
Name: s** c*
Date: 2024-02-03 02:00:48
Rating: 5
Comment: Veronica helped so much with my life insurance and motorcycle insurance!!! She answered all my questions and any concerns i had about anything very informative!!!
Name: M****** Z*******
Date: 2024-02-02 23:56:41
Rating: 5
Comment: Harley is the best insurance rep you could ever find! She’s so helpful, friendly and attentive! You will never find another like her! She deserves $100 raise because she’s the bestest everrrrrr
Name: S***** M*******
Date: 2024-02-02 23:45:07
Rating: 5
Comment: Verónica is the best customer service agent ever she helped me when no one else wanted to insure me or were overpriced. She did everything in her power to get me a low rate something I could afford and she also got me life insurance for a really good price. I was recommended by a friend and I don’t regret it. Ask for Veronica
Name: A***** A******
Date: 2024-02-02 23:41:15
Rating: 5
Comment: Excellent customer service by Veronica I was referred by my friend and she helped me out when no one else did. I have consulted about 15 different insurance and no one wanted to insure me or were overpriced. Veronica was a huge help so polite and did everything in her power to lower my insurance rate and she also go me life insurance definitely recommend State Farm and talk to Veronica ❤️
Name: J****** D****
Date: 2024-01-29 17:34:11
Rating: 5
Comment: Harley Lucero is a true gem that you can’t find in customer service anymore. She’s been patient with me, sent me over so much information and has been so helpful when getting any insurance that I need.From renters insurance, life insurance and even car insurance she has always answered my questions and was able to help me in anyway that she could!I appreciate her so much!
Name: G*** N***** D******
Date: 2023-10-06 06:50:57
Rating: 5
Comment: HARLEY by far has been the Best! Her customer service made me feel like I was indeed in good hands. Thank you for all of your help and support Harley!
Name: P**** R*******
Date: 2023-08-08 19:03:19
Rating: 5
Comment: Ereli gave me exceptional customer service.
Name: M R
Date: 2023-08-05 22:15:37
Rating: 5
Comment: Ereli has great Customer Service. I recommend.
Name: g******* l****
Date: 2023-07-26 18:15:04
Rating: 5
Comment: Great office with exceptional customer service! The women who run the office are super professional!
Name: J******* A*******
Date: 2023-07-13 01:16:02
Rating: 5
Comment: Sam and all of his associates are always very attentive to my company and personal needs.
Name: J*** S******
Date: 2023-06-30 16:58:23
Rating: 5
Comment: I am a current client and I was very satisfied how helpful Harley was with everything I needed. She answered all the questions and she was fast and effective. Very happy with my experience with them. Highly Recommend them.
Name: H*** M***
Date: 2023-04-13 21:05:51
Rating: 5
Comment: Excellent customer service. Sam and his staff were very nice.
Name: K*******
Date: 2023-03-31 03:21:43
Rating: 5
Comment: They gave our family very good plans and we’ve been with them for more than 15+ years. I highly suggest Sam Genie’s office. They are very personable and provides excellent customer service.
Name: J**** M******
Date: 2023-03-09 14:40:18
Rating: 5
Comment: Sam’s office has serviced me and my family for many years. We really appreciate the service provided. Veronica does an amazing job at giving us the best coverage and really takes time to explain the policies to us. She is someone we recommend to speak with because she really cares for the customers needs.
Name: H***** S****
Date: 2023-03-08 18:54:34
Rating: 5
Comment: Veronica helped me figure out my insurance situation during my whole accident. She was very patient and informative, I am so lucky to have gotten her help through this!
Name: M****** R
Date: 2023-02-07 20:46:00
Rating: 5
Comment: Ereli was very friendly and answered all my questions. Exceptional customer service would absolutely recommend this office.
Name: E**** R****
Date: 2023-02-06 23:12:17
Rating: 5
Comment: I rarely leave reviews but I had to this time. I purchased 4 policies a few months ago. It was easy and fast. I got great rates from Harley from State Farm. She was patient and knowledgeable. She answered all my questions and help me set up the app on my phone. Overall it was an amazing experience and I would recommend her to friends looking to purchase insurance policies. Five star service. I’m one happy customer.
Name: j**** l*****
Date: 2023-02-06 22:50:42
Rating: 5
Comment: Excellent customer service. Harley was amazing and helped us save money on three policies I had with other companies. she was professional, knowledgeable and very polite. She treated me like I was family. It was almost like I was talking with one of my own kids. One of these days I will have to take the whole family down to meet this young lady. If your in the market for a new policy, looking for potential savings or just want to speak with someone knowledgeable who cares about what she does, you have to give them a call.
Name: N****** Y**
Date: 2023-01-31 05:04:33
Rating: 5
Comment: Amazing customer service always!!
Name: R***** G****
Date: 2023-01-26 21:11:29
Rating: 5
Comment: Awesome experience good customer service 👍
Name: P**** S****
Date: 2022-11-16 22:37:22
Rating: 5
Comment: The staff in the office were amazing. Harley who I dealt with to start up a new policy was more than accommodating and extremely efficient! Big Thank you to them!
Name: C****** C*******
Date: 2022-10-22 02:31:07
Rating: 5
Comment: Agents at Sam Genies office are always polite and super responsive. I definitely recommend them for your insurance needs!
Name: B****** S*******
Date: 2022-10-22 00:19:28
Rating: 4
Comment: Sam was very honest with me about my insurance and the comparison between them and Triple AAA so I feel comfortable with him being my first car insurance agent 🙂 I have no complaints
Name: C****** V*******
Date: 2022-10-21 20:39:30
Rating: 5
Comment: Great experience throughout. Sam and his team really look out for your best interest. He really makes the process easy . Ive been with State Farms for a lot of years now I have both my cars, life and renters insurance they offer you all the discounts and benefits. I would highly recommend.
Name: Z******** Z****
Date: 2022-10-15 08:29:41
Rating: 5
Comment: Veronica is very professional and helpful. Thanks to her for everything to be done so precisely and quickly!
Name: T*** J******
Date: 2022-10-14 07:38:12
Rating: 5
Comment: Always perfect service...
Name: a***** m******
Date: 2022-10-12 22:50:49
Rating: 5
Comment: Honest agency, was very helpful when it came to insuring my car
Name: I*** M********
Date: 2022-10-12 20:37:16
Rating: 5
Comment: Very helpful customer service!
Name: R****** G*****
Date: 2022-06-13 17:35:44
Rating: 5
Comment: Best State Farm location ever. Been with Sam genie for 10 plus years and have always been taken care of. Service is amazing by all staff . Highly recommend, Monie and Yohara will do anything to get you the best deals in town.
Name: J***** E
Date: 2022-02-16 20:15:04
Rating: 5
Comment: Sam and his office staff are great. Whenever I need anything his staff is on the ball and get assisted right away.
Name: A**** G*****
Date: 2021-12-27 16:27:47
Rating: 5
Comment: They went above and beyond answering all my questions and sent me extra material for my business I will definitely recommend them for any business services. Thank you Yuliana.
Name: K****** L*
Date: 2021-11-04 17:29:36
Rating: 5
Comment: Sam and his staff are professional and friendly! They handle all our insurance policies from autos to homes for two decades and counting….
Name: A****** D* A***
Date: 2021-03-24 16:47:57
Rating: 5
Comment: Really helpful and only sold me what I needed, thanks sam!!
Name: E*** C*******
Date: 2021-02-09 13:25:14
Rating: 1
Comment: After 5 years of insuring my vehicles with Sam genie Ive found out today that my full coverage policy does not cover rental or MEDICAL, Medical Sam Genie, come on man you playing with peoples lives here. Who gonna fix my back now and pay the bill ?
Name: T**** T*** B***
Date: 2019-12-22 17:03:36
Rating: 1
Comment: Canceled car and renters insurance and they still charged my account without approval and have not reimbursed the amount withdrawn.
Name: C****** G****
Date: 2018-07-26 13:40:05
Rating: 4
Comment: Good
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Name: E**** R********
Date: 2024-06-13 02:58:29
Rating: 5
Comment: I wanted to share that State Farm staff Ereli Requelme helped me to get a better price for my car insurance. She did not have to follow up yet shemaitained communication with me.Thank you Ereli