Online estimates
Yes
Sams Sewer & Drain Service LLC in Bay City
Categories
Location on the map
Bay City, Bay County, Michigan, US
Service options
On-site services
No
Health and safety
Appointment required
Yes
Mask required
Yes
Staff wear masks
Yes
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Phone: +1 989-992-4880
Site: http://www.samssewer.com/
Site: http://www.samssewer.com/
Opening hours
- Monday:7:30AM–8PM
- Tuesday:7:30AM–8PM
- Wednesday:7:30AM–8PM
- Thursday:7:30AM–8PM
- Friday:7:30AM–8PM
- Saturday:9AM–5PM
- Sunday:Closed
Sams Sewer & Drain Service LLC in other cities:
Comments (133)
Ive called Sams three times now for different jobs (shut off valve, dishwasher installation, faucet install, clogged drain) in the house I recently purchased. Each time they have been on time, fast with their work, and nice guys to deal with.
Shane came out within a reasonable time frame,.He found the issue with my drains and fixed them.I have had Dependable out twice within the last 6 Months and Alert once neither company found the issue.They just took my money. I will never call anyone else other then Sam’s Sewer & Drain
I called at 11 am and the problem was solved by 12:45! Our drain was blocked causing water to come up our bathroom sink when the toilet was flushed. They made it quick and easy to fix the problem. Would highly recommend!
Today Shane came to save our day! He was very professional and preformed an excellent job. Thank you, Shane for the great service and speedy repair!
Shane and Sam were prompt and did a good job of diagnosing and explaining problem. Got right to work and did a great job. Would definitely use them again
Im a first time customer and couldnt have asked for a better experience. Cody was just great..polite, clear in his explanation of the problem and possible solutions. Job went smoothly and quickly. Thanks Cody!
Shane was professional and did an outstanding job and fixing my nail gun mistake to our water line!! Definitely will be call this company in future if I ever need plumbing help!!Thank You!!
Had a leaking water pipe. Called Sam’s Sewer and Drain Service. Shane came out within a couple hours and fixed leak. Very polite and even wore shoe covers even though floors were dirty d/t leak. Would definitely recommend!
Cody was very professional ad on time and had very good communication letting me know what the problem was and how he fixed it. very respectful and courteous made sure to no.t leave any mess
Great responsive service. Brandon was extremely knowledgeable and gave helpful hints on maintaining the old drain system we have. Highly recommended.
Had issue with clogged pipes in home. Sam’s was out same day! Their service tech Shane was amazing, very professional and made sure the job was done right. Highly recommend Shane and Sam’s for your plumbing needs!
Shane did excellent work removing the sewer drain plugging and repairing a section of old pipe. We are very happy to be able to use the bathroom facilities again! It is well appreciated by us that Shane was timely in arrival to our house, and very professional and thorough in understanding our situation, and completing the repair. We would call Sam’s first if we have further repair needs.
I will NEVER use any other plumber from this day forward other than Sam and his son’s. I like others had company’s come out give me very outrageous estimates and seem like it was a bother for them to be here. I called Sam’s and they had my drain unclogged within minutes and for a very reasonable price. I am 1000% satisfied and recommend them for ALL pluming needs. Thank you so much!
My family and I had 3 pipes freeze, and the burst under our house. We called many services who couldn’t do anything for us, but one recommended we try Sam’s. Next day, they came out, found the issues and gave us a quote to fix all three pipes and had the water back on and running that same night! We are so so grateful for them. Thank you all !
Wow, I never thought Id see the day that I would write a review. Especially one with such respect, and admiration! We had a toilet repair done today, 11/18/21. And I tell you they were honest, respectful, and all out good people. They do good work, and once they start a job, they dont leave until its finished. Even if it mean working throughout the night. Shawn and Brandon, man you guys brought back the days when people had pride in the work. I believe you guys has a place somewhere special in the this world/universe. Keep it up the good work. Theres not enough Stars above to rate you. But Im going to use the ones thats available, take care, and good luck with your business.Mary Little
Excellent service highly reccomend them. Everyone i called didnt answer the phone except these guys.They got out here as soon as they could in a snow storm/incliment weather conditions. Brandon and Tim came out both really friendly guys. Got right to the problem and explained everything all the way through the process. Reassuring to get to the problem and fix it. Super glad these guys came out. Theyre awesome!!
Great company, Came out the same day,I called them. They replaced my sump pump,and were very fast,and got me fixed up in no time.Will definitely be using Sams sewer and drain again.Thanks again guys..
Professional, on time, and very nice. He explained all the work he was doing step by step and laid out the expenses before doing the work. Overall great experience!
Great service! Reasonably priced and able to come out and repair my toilet drain in my crawl space that morning. Would definitely use again!
They were very thorough and professional with the challenging toilet installation we had to get done. Came out the same day we called, which was a relief after calling so many other plumbers who did not respond. Highly recommend and will use their services in the future!
Very fast, and extremely friendly. Honest pricing! Support our local business! You wont be disappointed!
I will be calling Sam and his crew for all of my plumbing issues. Sam was responsive and very helpful, sharing his knowledge of different disposal options and a full plan for a new installation. I couldnt be happier with the experience.
Excellent company. Very caring, professional and did a fantastic job on our kitchen sink. Sams will definitely be our top service team from here on out. Thank you so much.
Sams sewer & drain service was an absolute savior to me. We had an unexpected plumbing problem with our toilet and were panicked to find the drain in our basement overflowing with water. I called Sam later in the evening and he had a crew out to me within minutes. Sam was very polite, professional and understanding of our situation and had his guys out to us in a timely manner. The crew that arrived (2 guys) were also very professional and did not hesitate to take care of business. After inspecting the problem they knew exactly what needed to be done and did not waste any time for our issue to be solved. I am very pleased with the service we had from Sam and his crew and will continue to use them for our plumbing needs in the future. I highly recommend Sams Sewer & Drain Service to anyone in need of professional plumbers.
Unfortunately our house has problems, like, ALOT of issues 😾 but this father / son team does fantastic work at fantastic prices! Weve been using them for all our issues. Theyre on time, professional, friendly, and educational! Weve tried other big name plumbers, and wouldnt choose anyone else! Thank you so much to these guys!
Great people to work with. Had an emergency clog issue on my kitchen faucet. They stoped by the same day and resolved the issue at very fair price. Very friendly people to work with. Would use them again for future work!
Sam showed up within 30 minutes of my call (and after hours) to help with a faucet leak forced me to shut the water main off. He was professional, courteous, and even taught me a little bit about what he was doing as he did it. Highly recommended!
We had a basement full of sewage, not just high water but the waste itself was a lot. Sam did an awesome job and everything was clean and sanitized. Still smelling good from the detergent. He answered the phone immediately and came fast. Him, the son and their crew are very nice people and I do recommend him for any job you may need done.
Logan and Brandon came out at quitting time, and despite a long day they stayed until our big drainage pipe out to the sewer was clear, which only took them about 45 minutes because they worked hard. They pulled out several feet of roots but kept at it until the line was open. They also applied Root X to address the root problem, and then lastly they plugged the clean out valve which a previous plumber had broken and then left open. I will NEVER call anybody else but Sam and his sons for our plumbing problems. Thank you guys!
Sams came highly recommended from a friendwith decades of plumming experience.Family friendly service is important to me.The service techs were very curtious and professional.I will definatly use Sams from now on for allof our plumbing needs.Great service for a great price!The whole team was great!Thanks Sams👍🏻 Mr. Vasquez
Unfortunately I decided to change my previous review to 1 star. I called them a month ago because of the great reviews but when they came they fixed my issue way too quickly and now the pipes they fixed got detached again after a couple of months and now my sink is a mess again. They are professional but I feel very disappointed because I felt my issue wasnt fixed properly, it honestly seems like a simple problem but the solution didnt last that long (even though I was careful using my sink because it still seemed flimsy to me after the repair) the pipes were just reconnected even though theyre too short and I paid for the service and now I have the same exact issue again. As I said the person was very polite and they came on a timely fashion but I have the same exact issue, I expected some other kind of different repair since before I called we just tried to tighten the pipes ourselves to no avail. Now I have no kind of warranty and have to look for another company to fix this issue. Overall Im just disappointed with the repair.
I am super pleased by every facet of Sams Company and team. Jeff was very polite, professional, and efficient. He explained the problem, service, and cost up front which I appreciated. He fixed and problem and gave good tips for prevention. I highly recommend them.
Some initial problems with the techs, that caused a bigger problem with my sewer than I started with. When Sam showed up himself, he was able to identify the issue and actually fix it. Not a great experience initially but it got better once he was personally involved. Id recommend, but make sure youre happy with the work done. Id definitely say that Sam is much better at this than the folks hes hired.
In October my sister purchased a home in Bay City, after she moved in and spent the little money she had on new furniture and other things to make the house her home, the sewer started to backup into her basement. I live in Texas so I was only able to help by calling companies in Michigan that I looked up on the internet. I contacted a large sewer and plumbing company and asked for an estimate, they called me back and explained that my sister would need to take down her deck on the house in order for them to get machinery in to dig and fix the problem and the job itself would be extremely expensive. I called SAMS and spoke to the owner who asked for the address and went right over and looked into the problem. Sam called me and explained that he could get the job done without removing the deck and at a very reasonable rate. SAMS also has waited for full payment while my sister has applied for help with the bill from the state of Michigan. Do I recommend this company? Hell yes! Sam is also a great business man who knows how to talk to his clients, shows up when he tells you they will be there and does a wonderful job! They cleaned up after they were done and even replaced the boards on her deck that they needed to remove. If you have a plumbing or sewer issue SAMS is the company to call.
I had an emergency water pipe break in my basement. I called Sam and he was over to my house very promptly, he assessed the issue and was able to solve/fix my problem within 20 minutes. It required a replacement to a section of pipe in a very tight space. It was pretty impressive how fast he was able to replace the section of pipe and have water flowing through my house again! Very reasonable labor rate and materials cost. Highly recommend Sam for all your plumbing needs.
Sams sewer and Drain is awsome! Very professional and nice! I wouldnt have anyone else repair my plumbing issues! We live in Port Austin, if you ever need a plumber Sams sewer and Drain LLC is who you would want to help you!
I was impressed by their customer service as well as their plumbers. They kept me informed for their arrival time. I was not kept waiting. Once the plumbers were here they were professional and fixed the problem quickly. Their prices are reasonable. Without a doubt I would not hesitate to call them again!
Brandon came out to fix a pipe that broke. He was very polite, fast, and knew what he was doing. I highly recommend him if you need any plumbing services.
Sams Sewer & Drain were professional, timely and reasonably priced. They are a must call for any plumbing repairs and/or installations. Conveniently located near the Essexville, MI area, they are able to respond quickly and also source their materials from local family-owned businesses.
Ive had issues with my bathtub not draining properly for years. I expected it just needed a good unclogging, but turns out the trap was in desperate need of replacement. They replaced it and had my tub draining perfectly in no time. They had to remove some of the ceiling boards in the basement to get to it and I could not even tell they had been touched as well! Great service!
Sams business absolutely wonderful. Called them around midnight and he called me back right away. Sent somebody here next morning. Got fixed ugh in half hour for a reasonable price. I couldn’t be happier with this business. Recommend it to anybody. Thank you for your wonderful team!!!!!!
Had other companies come out and couldn’t fix the problem. Didn’t really try or care. Sam and his crew were amazing. They didn’t give up! Highly recommend. Extremely professional, on time, fantastic attitude and work ethic!
I called this morning and had the service done within a few hours. Matt and Logan were very professional and had all my basement drains cleared very quickly. They offered helpful advice for me to maintain the drains to alleviate any future problems. It was a true pleasure having Matt and Logan in my home.
Very knowledgeable guys. My plumbing is over 100 years old with very severe problems. They identified the problem and made a plan with me being informed of what was going on and involved in the decision process. Very happy all the way around.
Sam was able to help us quickly after our basement flooded. Not only did he know exactly how to fix the problem, he instructed us as new homeowners in ways to prevent it from happening in the future. He also provided additional advice about maintaining our sewer and drain system in proper working order. We really appreciate all of his knowledge and his fast service! He takes his job seriously and wants to help his customers.
We had a major clog of the central drain leaving the house into the septic system. We called a few companies and were put on a list. This company sent someone out immediately and fixed the problem. We are very happy with their service and would definitely recommend them to anybody.
Shane fix my Pipes and was very patient And did a great job
Excellent Company!! Knowledgeable and eager to help you get to the bottom of your problem. They take their service and expertise serious and It definitely shows in their work. Highly recommend these guys, no need at all to shop around!
Had the main house drain line backup because of roots, Sam answered the call and was at my house within 2 hours. He was able to clear the line quickly and we were back to using water again the same day. Would recommend this company if your drains are backing up.
Called Sam for an old pipe drain issue I had with my basement sink. They came out same day at a time that worked best for me. Bailed the water out of my sink and cleaned up the mess. Very professional and kind. They had the problem fixed in less than an hour and designed it so I could fix it myself in the future! Also gave me some advice on what to do with some other pipes and some quick quotes for future work I was thinking of having done. Would recommend and I will definitely be calling again for any of my other plumbing issues/projects.
Couldnt ask for a better plumber. I had A leak in my shut off valves for my kitchen sink it was a Saturday it was dripping bad into my basement and I called Sam and he met me after work at my house gave me an estimate and I had him do the work. Sam did an awesome job. Ive already referred other friends ...nice to have a stand up honest plumber..with very reasonable prices...
We had an emergency sewage back up in our basement, late in the evening. A friend of mine suggested I call Sams Sewer and Drain.Im glad I did. They were at my house within an hour.Excellent service! Fair price!After quickly fixing the problem, they offered advice on several things I could do to prevent this from happening again.Ill definitely refer them to my family and friends as well as call on their service should I ever need it again.
Came out the next morning and fixed my drain, great people and they did a great job
I called several other plumbing companies and Sam had the best rates around. Sam showed up 45 minutes after I called him and hit my plumbing fixed fast! Very reliable, very friendly, will deffinatley call sam if we ever need anything fixed again!
I called these guys to help me replace a corroded water inlet to the toilet. He came out quickly (at my house in 20 minutes) and he fixed the inlet. He was very professional and nice. I have him coming back tomorrow to replace my laundry sink.
Sam’s quickly resolved a basement “backup” and explained cost effective long term resolutions available. I appreciate that they are equipped with their own photo and other progressive technology that may avoid further damage to old systems. They present competitive pricing & are considerate with understandable explanations.
Called Sams for the first time about a leaky shower. Sam answered quickly arrived on time, explained why we were having the problem, answered our questions, and solved my problem all in the same day. I didnt hesitate to call again when my sewer line was backed up. Again he answered promptly, arrived extremely quickly, and efficiently completed the work quickly that afternoon. I would not hesitate to call again and highly recommend Sams Sewer & Drain Service.
Highly recommend him. Installed sewer back flow preventor and water backup sump pump in basement. We did as a preventative measure and he recommended best option for us . Left no mess, very professional, no additional costs over estimate. Very pleased.
Came out just a few hours after we called and was able to replace our sump pump within about 20 minutes. Great work would for sure use again.
We had an emergency with water covering our basement floor and no idea what to do. I called at 9 and they were at our house by 10 the same day. Amazing service and they were extremely easy to talk to, especially since we knew nothing about drainage issues. I highly recommend them to anyone having sewage or drainage issues.
Called on a Saturday and he was over within 2 hours and had my issue fixed within about a half an hour. Very timely, friendly and great pricing. Gave suggestions on how to prevent the issue in the future and even covered their shoes when coming in and out of the house. Would definitely recommend.
I work at A Clean Cigarette. Today in Essexville we had a plumbing problem. Called Sam, he was here within 10 minutes. Fixed the problem within the hour. Was fast, friendly, and the cost was reasonable. Thank you Sam.
Two days ago we found out a pipe rotted out under are house we called Sams sewer&Drain. He answered the phone right away after hrs told us he could be over in 30minutes. Sam and his son came over and looked at it and gave us a good price. The guys got the job done it was a hard one had to dig to septic box and replace pipe. They had it done in one day and the price was half of what others charge. What a life saver and excellant job done!!
The gentlemen came out did what needed to be done.He was very professional and got the job done quick and we are satisfied.Would highly recommend this co.
Had shut water off due to my clogged bathroom sink, faucet leak and my toilet running for 2 wks due to not having the $$ to hire anyone. Sam was here 1 hour after calling him and he quickly fixed all three problems. Now I wonder why I waited so long!!! Wont use anyone but Sams Sewer & Drain Service!
We bought a house in Fairgrove that had been vacant for about 8 years. While trying to bring it back to life, we discovered that a 3 line was plugged and also split. They were prompt to respond and repair and open up the lines. A few days later a different issue arose. It was on a Sunday. The owner himself showed up on short notice and handled the problem! He took the time to explain the issue and was very professional. This is the type of service that one expects and Sams delivers. Hey Fairgrove, Sams is just a phone call away!!!
They are the best in the area!They didnt try to sell me services that I didnt need. I asked them to replace the sewer pipe and they did!They were fast and reasonable. Go with sam sewer drian. You wont be disappointed.
Sam was very punctual and helpful. His equipment was giving him problems and he still made a point to come out the very same day and fix my pipes. Would highly reccomend!
Sam quickly called me back when i was having a leaky pipe. He was able to fit me in and take care of my issue, I would recommend him to anyone. Great Job!!
Had Sam come out to help with a slow moving drain and some water backing up.He did an amazing job.The drain is free and clear and we couldnt be happier.He was very thorough and went the extra mile to make sure we satisfied.The price was very fair as well.He will definitely be our man to call from now on.Thanks Sam
Sam is the best! Dependable, honest, reasonable rates. You wont go broke calling Sam. I wouldnt call anyone else after the great service his family run company has done for us.
Sam and his son came out today and replaced one of my sump pumps. They have a quick response time and I was pleased with the job they did. I would definitely recommend them!
I had food/grease build up in my kitchen drain which resulted in backup into my basement. I called and they came the same day at a time convenient for me. In and out and very affordable. Would recommend, thank you!
Awesome and fast service! Friendly and very affordable! Had a problem with the kitchen sink called and had it fixed within two hours! Never call A and B plumbing again I’ll call Sam first
I received a service call within the hour of calling. job was completed same day. I had a back yard drain system not working. they had to replace some tiles and it now drains. awesome work. very pleased.
Dependable, affordable, and very prompt and they know what they are doing. I would highly recommend to my family and friends. In the middle of a pandemic and a day before Thanksgiving, they value their customers.
Same day service and great prices. They explained everything, showed us what was wrong, and answered all of our questions. We will be calling them again the next time we need a plumber!
Jeff and Brandon did a great job! Very reasonable on price, and completed everything quickly!
Fast service and exception workmanship. Called late at night on a Sunday and he was fast to act to replace a bad sump. Saved me hours of trying to figure out what was wrong and on a Sunday after stores closed, couldnt ask for better service and quality work.
Very happy with the service I received. They were very professional and switched out my sump pump in no time. I wouldn’t hesitate to call again for plumbing needs.
I called Sams Sewer and drain the other night after I noticed my basement was flooded. They replaced my sump pump quickly at a great price Thank You. Highly recommend this local business!
On Christmas Eve no other service would come out until the day after Christmas. Sam came out within 39 minutes and took care of my problem. He was responsive and provided a great service.
Reliable, professional and got to my home at a reasonable time the same day I called. This company was not only efficient, but helpful and he took the time to answer all my questions. Would highly recommend!
They called back quickly and came out on a Saturday to fix my kitchen drain. Very professional and quick.
Was at our house in 2 hours. Really helpful and recomended items to prevent our clogged sewer pipe from happening agian. Will call for our next sewer or plumbing problem.
Brandon did a great job he was polite and professional id suggest them to everyone
Shane was wonderful! Very helpful, informative, and quick!
Great Service, Geart Guy. Everything was good, Hes definitely very friendly and very informal. I Highly Recommend him to anyone.
We had flooding do to a blocked sump pump line. Sam came out the same day to help us. He really saved the day.thank you sam
Great service responded immediately and came same day to unclog my drains. Very professional.
I highly recommend Sams Sewer and Drain. They were very professional, punctual, and pleasant. I couldnt have asked for a better experience.
Very friendly people they came out instantaneous after i called them! Exciting that our sink wont be clogged anymore :)
Got there as soon as they could. Got the job done, and moved on. Nice crew. Appreciate ya.
Timely, proficient service & very nice people to work with. I’d highly recommend them for your plumbing needs.
They are Very Friendly fast and affordable would highly recommend them and will be definitely using them again I give them 10 stars Thanks again
Excellent service. Professional. Highly recommend. Will definitely call Sam again when needed. Richard
Sam was amazing he was on time, professional and neat. Had everything I needed completed in no time.
Every time I have a problem with my plumbing Sam is always right on top of it and does a wonderful job!
Great service, pricing, and staff. Arrived when promised and had the problem resolved in no time. Support your local small businesses!
Fast friendy affordable service. They came out and fixed my clogged sink drain.
Call Sams, good job , punctual, friendly, good service, ill call again if ever need a plummer, call Sams. Sewer
Good quality service , free estimates and prompt service Honest work definitely 5 star work !!!!
Really great service at a great price. I’d recommend Sams Sewer & Drain to anyone.
My son needed plumbing done and this company came through. Very nice company
Great service. Very informative and helpful.
So glad Sam was referred to us! They were quick, to the point, and solved our problem like it was nothing.
Shane did a great job
Sams are a good Business in came right away thanks for yo help doing this time .
Owner accused me of stealing his tools in a very disrespectful way they are very unprofessional and they leave a mess in my house
Great bunch of guys. Right to the point, no surprises and very easy to talk to. Will call again.
Very professional rates are very reasonable courteous clean and fast
A very good company to deal with!
Very professional, friendly, and quality work.
Great service. Geräte customer service.
Good prices. Quick service. Good warranty.
Quick response and fixed the problem for a very reasonable price.
Quick, reliable, quality service. Highly recommend.
He provided excellent service!
Great people good service
Never answered
Courteous, on time and professional
Very knowledgeable & helpful
Cheap and fast.
Total reviews rating 4.9
133 Reviews for Sams Sewer & Drain Service LLC 2023:
Review №1
2022-07-06Shane, was the young man that came out to look and fix my fathers water issue in the basement. My fathers perimeter drain and sewer need to be cleaned out. He explained to me what the problem, which was the disposable wipes and calcium build up. He then gave me a quote to fix it. I explained my father was on a fixed income and not sure if he could afford the service. But then, Shane told me they offer a senior citizens discount. That afforded my father the opportunity to use their service. Shane and his partner were very knowledgeable and professional as well as courteous. THANK YOU. I would definitely recommend them and use them again.
Review №2
2022-02-18Had a blockage in our pipes and Brandon was sent out. Very professional and knowledgeable. Explained every thing about what he was doing. Extremely polite and easy to work with. Had to come back the next day after working late into the night. His associate Jeff came along with him and was just as polite and professional. Would highly recommend.
Review №3
2022-06-11We had issues with our plumbing and they sent Cody out, I will forever call to have Cody come out in the future if we ever need their service again! He was so polite and explained everything that he was doing to me so I understood what was going on. Highly recommend this company and requesting Cody!
Review №4
2022-01-25Had Brandon come out and install our new water heater after the old one broke. He was very polite and professional, he checked to make sure all of the faucets were working afterword. Very happy with installation and to have hot water again. Thanks so much!
Review №5
2022-04-21They replaced our sump pump discharge pipe running from our home to the sewer. Shane and Logan did a great job! We have a sprinkler system so they hand dug the entire project to ensure they didn’t hit any of the sprinkler lines. They were very courteous and very efficient.
Review №6
2022-01-18Sam and another coworker came to our house one hour after we called for help. They were professional, knowledgeable and fixed our water issue in no time. We will definitely use them again, possibly sooner than later as we do need a new toilet to be installed. Thank you Sams Sewer and Drain Service!!!
Review №7
2022-04-12Shane came out when he said he would and did a great job. Very professional, responsive (came out the same day I called for service), and reasonable. Will definitely use them again in the future if the need arises!
Review №8
2022-03-04Shane & Brandon came to my home they both were perfesonal, knowledgeable and polite. They worked diligently to try to figure out my drain issue and fixed my leaking pipe so quickly that I didnt even see them do it. I most definitely will use them again.
Review №9
2022-04-12Called Sam when our kitchen sink would not drain. Sam stated he could have a technician out in an hour and a half. The technician, Cody, arrived early and immediately starting working the issue and had us fixed in no time. Will definitely recommend Sam’s Sewer & Drain to friends and family.
Review №10
2022-02-22Called Sams because we had a water pipe issue. Brandon came out within the time Sam said he would. Stayed until the issue was fixed and explained everything he was doing to fix the issue. Will be using them for all our plumbing needs. Thank you guys!