San Marcos Self Storage

Address: 4093 State St, Santa Barbara, CA 93110, United States
Phone: +1 805-967-3199
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: Debit cards, Credit cards,

Category: Self-storage facility, Moving and storage service, Moving supply store, Truck rental agency
Rating: 3.9
Site: http://sm-selfstorage.com/
Worktime:
DayTime
Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
Saturday9 AM–5 PM
Sunday9 AM–3 PM



Name: N******* W******
Date: 2024-03-03 17:16:13
Rating: 5
Comment: Ive been renting from San Marcos storage for 4 years I have nothing but good things to say about this place and the employees especially PHIL & DANNY!!
Name: A***** B********
Date: 2022-11-02 05:49:23
Rating: 1
Comment: By far the worst customer service experience from management here. If youre looking for a storage facility in the Santa Barbara area I would look anywhere else than this place.-10/10
Name: G****** B
Date: 2022-10-24 01:10:44
Rating: 5
Comment: The process was easy to get the truck, but we were late bringing it back. I called the office and the man I spoke to was very understanding and decided not to charge us for the late fee! Excellent customer service, can’t recommend San Marcos Self Storage enough.
Click here to view more comments
Name: p**** c*******
Date: 2022-06-26 21:45:37
Rating: 5
Comment: Great customer service
Name: L**** R*****
Date: 2022-04-19 13:56:20
Rating: 4
Comment: Myself and my clients have used San Marcos storage for the last 25 years. Never a problem.
Name: C**** R***
Date: 2022-03-26 18:08:40
Rating: 5
Comment: Great place to rent a uhaul
Name: m****** s*****
Date: 2022-02-28 20:54:55
Rating: 5
Comment: The staff are friendly, approachable and helpful. They had a unit when nobody else did and their rates are the best Ive ever seen. I would go back.
Photo
Name: S***** F** (*** F***
Date: 2021-12-08 01:34:50
Rating: 5
Comment: Great location, friendly management!
Name: P***** M******
Date: 2021-10-15 19:25:03
Rating: 5
Comment: Nice folks. Affordable.
Name: E*** S*******
Date: 2021-06-22 18:26:02
Rating: 5
Comment: Great service! I recommend San Marcos self Storage to anybody.
Name: D***** O
Date: 2021-03-15 23:43:35
Rating: 5
Comment: Best prices in town and staff is courteous and very helpful.
Name: B****** C*******
Date: 2021-01-03 21:23:46
Rating: 5
Comment: Great prices and friendly staff.
Name: T*** O*****
Date: 2019-07-04 03:19:52
Rating: 5
Comment: I finally got my last storage somewhat organized. YEAH!!THANKS to the new guy working late, for us to finish.YOU ARE THE BOMB, DUDE!
Name: S****** S**************
Date: 2019-01-31 20:52:11
Rating: 4
Comment: Clean and secure. The staff is very friendly and helpful.
Name: O*** P***
Date: 2018-11-08 13:41:35
Rating: 5
Comment: In this town, it is ones garage.
Name: C****** M*****
Date: 2018-08-31 16:54:43
Rating: 2
Comment: Out with mom and friend
Name: C**** S******
Date: 2017-11-02 21:53:47
Rating: 5
Comment: Alec and Robby are the homies
Name: C******* V***
Date: 2017-03-27 14:57:54
Rating: 5
Comment: Staff is great, rental process was fast and easy. Thanks guys!
Name: J*** B***********
Date: 2017-02-23 16:12:11
Rating: 5
Comment: Friendly staff, ok rates, easy access
Name: R** M******
Date: 2015-09-17 23:17:09
Rating: 1
Comment: I was informed from the Sheriffs office that my property was possibly stolen out of my storage unit by another renter, who is now in custody. I got there today and it was completely ransacked. San Marcos did nothing, said nothing; no notices of any kind. Thanks a lot. Id give a 0 if I could.
Name: S******* G****
Date: 2014-08-12 20:16:26
Rating: 5
Comment: I returned a truck and rented a storage space for my recent move to Santa Barbara. The store looked great (because normally truck places look terrible...) and the staff was really helpful showing me around and suggesting packing tips for my stuff. I promised them a great review for all their help, so here you go Jon and Robby! Thanks again!!
Name: D**** W*******
Date: 2011-10-03 20:54:50
Rating: 1
Comment: The Problem:Budget and U-haul both over-book trucks, and leave it to the pick-up site to work-out the conflict. Reserve the largest truck one month in advance, and a day or two before pick-up, they call to offer a smaller truck. If you do not connect with them before arriving for your appointment......NO TRUCK!The customer; who is moving and extremely stressed; is usually unhappy to see all their careful plans disintegrate. Budget representatives deal with many angry customers, and become indifferent to the customers crisis. So even if you are very pleasant, the indifference carries the day.And to make things worse - San Marcos Storage rents storage units as a primary business, and deals with allot of students that are learning to be adults. Businesses commonly treat students like children, but most adults are used to being treated like customers. If you dont like being talked to like a child, she will gladly refuse to rent to you. Just hold your tongue, smile, and make the most of it, because it can only get worse.
Name: R** G*******
Date: 2011-08-30 17:36:03
Rating: 1
Comment: These guys are insane, they should not be in any kind of customer related service business. They are rude, nasty and basically wacko. Stay way from them...really...all the crappy reviews you read here are true.
Name: C****** H*********
Date: 2011-01-05 21:53:26
Rating: 1
Comment: I rented a Budget truck from San Marcos Self-Storage (SMSS) in 2010. It goes without saying that Budget is a difficult company to conduct business with. However, all logistical concerns aside, the customer service at SMSS is appalling. From the moment we arrived 5 min. early to pick-up our truck, we were verbally berated (for no apparent reason) by the manager (who was representing her own business as the owner of SMSS). She was manic and irrational. Consistently projecting her own frustrations with Budget (a company with which they contract and earn a whole lotta cash from) out on the consumer. I rarely write or publish reviews, but I would caution anyone considering any kind of business contract with or through SMSS. Had we not been moving cross-country the next day, I would have taken my business elsewhere.
© 2024 americanrentals.org