SecurCare Self Storage

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Name: C**** B*******
Date: 2024-06-08 22:11:36
Rating: 5
Comment: Great guy at the counter. Very helpful. Satisfied with everything & good prices

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Name: C**** F******
Date: 2024-05-14 00:54:56
Rating: 5
Comment: Mike was extremely helpful and knowledgeable. Greatly appreciate the same day service!

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Name: H**** Y*******
Date: 2024-05-13 20:13:31
Rating: 5
Comment: Great customer services, asset to your company! Award your good employee as a sign of appreciation. Henry - customer services evaluator in medical services.

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Name: D****** C A****
Date: 2024-05-02 23:36:51
Rating: 5
Comment: My experience with Mike at Securcare in Elk Grove was awesome. I came in to take care of my home owners policy information and he updated the information and now I am saving myself money.I was in and out within five minutes. Kudos to Mike !!DA

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Name: G*** (************
Date: 2024-05-02 18:33:15
Rating: 5
Comment: Great customer service!

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Name: J**** D* P****
Date: 2024-05-01 01:51:34
Rating: 5
Comment: I have had a unit here for 4 years. I have always received courteous and professional service and today was no exception. I had an issue with my key (my fault) and Mike went out of his way to resolve it and even came to my unit to make sure everything worked out. I wouldnt leave my treasures anywhere else.

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Name: R***
Date: 2024-04-22 19:15:59
Rating: 1
Comment: WOULD GIV NO STAR IF I COULD!!! If Raquel is still there please do not go if you want your belongings. Raquel is what you would call truly a devil in disguise 😡 She robbed me on multiple occasions. She seems to be a sweetheart, a likable person, was attentive to my concerns but little did I know she was the person stealing my stuff and pretending to have called the authorities but kept stringing along as I learned this by contacting corporate office how ever they did not receive anything complaints or were notified regarding my issue. Raquel literally hand picked the items of interest which I placed a hidden camera. Rachel lied about assisting with the police regarding my complaints. If this company rehired her which she disappeared when I gave a detailed written description of her robbing me..my advice to you is too RUN RUN RUN AWAY AND DONT LOOK BACK!!! THIS IS A TRUE STORY. I AM STILL UPSET ABOUT THESE THINGS HAPPEN TO ME!PART TWO! (GOOGLE IF YOU READ THIS PLEASE I URGE YOU TO TAKE NOTICE OF THIS PLEASE)!!!!!!!!!!!After I had Post the previous Review..I received a notification from the Owner CUSTOMER SERVICES regarding this matter as if I had not already submitted a complaint to them over several occasions by phone and a detailed written complaint regarding my issue ABOUT Rachel and her then Supervisor which attempt to offer free services then charges me during my move bc she was upset that I reported her actions Regarding Rachel. Now this company sent a message to respond by email regarding my review and calling it an allegation. My suggestion to this company that is hiding behind their customer service email account to communicate when I have already spent multiple days to assist me is best to leave me alone and accept this truth because It has been less than a year since this happened to me and I can and or WILL CALL MY INSURANCE COMPANY! Consider fact I given you a break!!!

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Name: F**** F*****
Date: 2024-03-01 17:12:39
Rating: 1
Comment: Worse management in the world. They are never open, charge increased fees every few months, while advertising lesser rates. Charge LATE FEES when their system doesn’t charge your CC. Office closed because they don’t have employees. In the process of suing them now, because NOBODY will ever return a call or email. Just the office lady, who claims to have no power just there to collect $$… what a SCAM!!! Can’t wait to get them in front of a judge… OHH and the replies are a joke by “owner”. They don’t answer that number or email. And the 5 star reviews I suspect are fake…

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Name: O****** M********
Date: 2024-01-04 19:49:52
Rating: 2
Comment: Nobody is ever there. You have to call the 1 800 number for assistance. The prices are decent for what you are getting.

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Name: E**** C*******
Date: 2023-10-31 18:23:34
Rating: 5
Comment: Great storage area, clean.

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Name: D******** S****
Date: 2023-10-13 22:53:17
Rating: 1
Comment: Didnt have a storage unit the size I needed

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Name: J******* H***
Date: 2023-10-09 23:16:11
Rating: 5
Comment: Raquel was very helpful and professional in helping me with my questions and storage. Thanks very happy with service.

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Name: S***** M***
Date: 2023-08-29 17:39:44
Rating: 5
Comment: Unfortunately the on line experience was a bust. But all was set right with Raquel in the office at location I eventually went to. She was helpful and patient as I had two little ones with me. Thank you so much. 🙏

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Name: L** Q*******
Date: 2023-07-14 23:49:10
Rating: 5
Comment: The customer service rep over the phone was very professional, courteous and patient. She thoroughly explained the process and assisted me with the rental. Unit promptly assigned and access code provided. Had to purchase a lock from Raquel at the rental office. She was super nice and informative and showed us how to use the lock. Bathrooms are clean and available to the public. Overall very pleased with the experience and I highly recommend.

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Name: J****** M******
Date: 2023-05-11 21:37:06
Rating: 5
Comment: Sheila at Columbus Ga SecurCare went above and beyond to make sure we had a good experience with these storage units. Her kindness and professionalism is unmatched and she made the entire thing as stress free as possible. Will definitely recommend them to friends!

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Name: A H
Date: 2023-04-16 20:26:58
Rating: 5
Comment: Raquel was very friendly and helpful. The facility was clean and organized. The area feels safe by the appearance. So far, Im super happy with renting a storage space here. Raquel was thorough getting me setup and was able to answer all of my questions. Manager material!

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Name: V***** D****
Date: 2023-03-25 16:27:00
Rating: 5
Comment: The lady was attentive and very helpful .

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Name: C**** r********
Date: 2023-01-06 23:21:06
Rating: 1
Comment: What a joke. This company doesnt want to pay anyone to be in office so they lie with emergency excuses and runarounds. The Area Manager wont call back. They post open but theyre closed causing me to pay extra for movers and trucks no reimbursementor regards for wasting customers time. You never get even get a return call from office or Area Manager. Im reporting to BBB.

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Name: R** H******
Date: 2022-12-19 23:00:27
Rating: 4
Comment: Good deal and clean place. No issues. Much less expensive than some places for the same thing.

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Name: R**
Date: 2022-08-29 17:52:00
Rating: 1
Comment: The worst place to have a storage the lady in the office does not do her job, worst storage ever good luck.

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Name: R***** N*****
Date: 2022-06-08 23:48:50
Rating: 1
Comment: Horrible Customer service. I rented a unit the Monday morning after Easter Sunday. I arrived to the office a little after 10 am. My gate code does not work so I head over to the office and the door was locked. So I waited 30 min thinking the property manager or employee was busy on-site. Keep in mind I have two moving trucks with three additional men I had to pay hourly.After waiting I contacted the phone number on the door to reach customer service. The agent tells me the manager is out on property. So I waited again, now we’re going on a hour. I call the number again and I get transferred around and placed on hold multiple times.The agent tells me this time the property manager had a emergency and is not onsite. So I leave and return around 330pm. Again there’s no one on site no one answering the door. Customer service attempts to reset my code it doesn’t work.They finally put me in contact with a young lady in a Lodi store she attempted to reset my code but was unsuccessful. She finally agreed to send someone out to assist me. Now we’re going on 730 pm. I was finally able to get access.Keep in mind my workers had gone home. My rental had to extended a extra day plus I had to pay labor for two days.I reached out to speak with the district manager but as of May 8,2022. I have not received a call back.They hired a new site manager by the name of Dora I reach to her in reference to reimbursement or credit Per Dora the district manager declined to reach out to cover the expenses of the truck and workers.I do not recommend Secur Care storage facilities.So I just leave pay my guys for wasted day.

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Name: C********** S****
Date: 2022-04-13 09:38:53
Rating: 1
Comment: Moved into a large space and within 1 months they attempted to raise the monthly storage fee by $60...I told them no way Ill move out of principle...they recanted. When I moved in there was, and still is, a damaged rain gutter directly over my role up door lock (#6 go see for yourself) that poured down on my hands and attire. Im an a/c contractor and use the space constantly moving and storing equipment and supplies so it sucked all rainy days. The kicker is we also do sheet metal work and upon informing them of the inconvenience and annoyance I supplied them with a written proposal to replace the gutter section....3 years and no go. I reminded them 3 times. Moving out for other reasons 4/22.

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Name: B
Date: 2022-03-20 22:43:16
Rating: 1
Comment: Absolutely HORRIBLE!!

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Name: T**** W*******
Date: 2022-02-12 00:32:30
Rating: 1
Comment: DO NOT rent from this facility....The facility is clearly not manned, ever. No one seems to have been there for some time. All transactions are handled by phone and/or website.I wanted to downsize from a 10x20 unit to a smaller unit. I rented a 12x6 unit online. Went to the site and drove around for a half an hour.....never could find it. A young woman stopped by the office to check the mail and showed me WHERE the unit was.... OUTSIDE the security gate, through an unmarked door, down a dark hallway. How is that a secure storage unit? And the website did not state where the unit was nor how to access it when I rented it....I decided NOT to take the unit as I felt the entire experience was unacceptable. Especially the idea that a unit outside the security gate is secureOverall, will rate the experience a ZERO!

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Name: T****** G********
Date: 2021-09-23 18:55:26
Rating: 1
Comment: 9/18 (Saturday) Arrived at SecurCare arond 10:30 am to find out about availability and rates. Door says Office is open at 10:00 but the door was locked. Sat in parking lot and reserved a unit on my phone. Called as soon as I got home to see if I needed to make an appointment to secure a unit and sign paperwork. She said we could do it over the phone. We did. She was delightful. She gave me my unit number, emailed me docs to sign, and emailed a receipt. It said to put a padlock on the unit immediately. Drove back over, went through the gate with the access code she provided and drove up and down every row for 20 minutes. Could not find the unit number she gave me (and that was on the paperwork).9/19 (Sunday) Went back with a friend to see if they could help me find my unit. NOPE! Called the 877 number to ask if they had a map. He was very rude! We have 500 facilities nationwide. We cant have maps of them all. Its there somewhere. Went back a second time, with someone else, to look for it. NOPE!9/20 (Monday) Called and someone answered the phone. After much confusion, I asked if I came over if he could show me. Drove the 30 minutes back over. He barely looked up from his computer, made some excuse about having Training on Saturday, and pointed to a small roll-up door IN THE PARKING LOT, not behind the secure gate. We had actually tried that door on Sunday, but it was locked. He told me I was wrong, that it wasnt locked. It was. So I quickly tossed a padlock on the unit (inside a hallway) and raced back to work.9/22 (Wednesday) Went over with a truckload of boxes to put in storage. Realized that the padlock didnt do anything and that the other units in the hallway had keys. My unit had a hole where that lock would go. Walked over to the office, around 2:15 on a Wednesday. Door was locked. Nobody was home. Called the call center again to ask about the lock. She was confused, but then said I need a cylinder lock and I could get one in the office. I explained AGAIN that nobody was in the office. Searched all hardware stores, and other storage places for a cylinder lock. They didnt have them. Found them on Amazon, but they come in various sizes. Called the call center to find out the size and she didnt know. She found another one of their facilities in my area and transferred me so I could ask what size. SURPRISE! Nobody was there! Called back and was told they would have the Area Manager call me. I then submitted an explaining the situation. Never heard back on either.9/23 (Thursday) Called to find out what size lock I need. She told me to go to the site. I explained the situation and asked if anyone was in the office today. Was told the Area Manager was at that site today. I questioned why, if that was true, my call wasnt answered by them (I had pressed the number to go directly to the facility). She said maybe she was helping someone else. I explained I live 30 minutes away and cant afford to take more time off from work to drive over if nobody was there. She said shed transfer me to that store. I sat on hold for 47 minutes before I hung up. Called AGAIN, he told me hed send a message to the area manager. I explained the Area Manager has not called me and asked who was above the area manager. He said hed talk to his supervisor.Meanwhile, I have wasted SIX DAYS when I could have been moving things into storage. I have to be out of my house in three days. My storage unit is NOT behind the secure gate. According to the guy who could barely give me the time of day on Monday, and who never said a word about the unit needing a special lock, that door to the hallway is always unlocked (so anyone walking down the street can walk on in) and my unit doesnt have a lock. I might as well dump my belongings in their parkling lot for how secure they would be without a lock which NOBODY will tell me what size I need. They keep telling me to buy one in the office THAT IS ALWAYS LOCKED UP!DO NOT RENT STORAGE UNITS FROM THESE PEOPLE!

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Name: K******* L*****
Date: 2021-09-19 22:58:12
Rating: 1
Comment: There is no one ever there to help and customer service could be better

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Name: K** A****
Date: 2021-07-20 19:08:55
Rating: 5
Comment: I was very pleased with the simplicity of the whole process. It was quick informative and seem less. The nice ( blonde lady, forgot her name, Deloris?) at Merritime drive location made sure it went smooth. Thank you.

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Name: E****** d* l* R***
Date: 2021-07-15 06:09:20
Rating: 5
Comment: Excellent

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Name: M**** L
Date: 2021-05-15 00:43:57
Rating: 5
Comment: No one works at this location. Gate has been broken for about a week.

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Name: L****** L**** B*****
Date: 2021-03-26 07:29:42
Rating: 5
Comment: Nice and clean faciljty

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Name: J******* S****
Date: 2020-11-05 18:38:16
Rating: 5
Comment: Exceptional customer service from Jessie and Earl. Nice clean location.

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Name: F**** S*****
Date: 2020-10-28 17:47:53
Rating: 3
Comment: Its OK. They raise their prices every 6 months. Well they all do. To me its a rip off. So we are ttying to get rid of it

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Name: M******* L****
Date: 2020-10-11 21:20:42
Rating: 3
Comment: I have two storage units here. It has been good, with a couple of challenges. Sometimes there is no one (a person) at the facility, or perhaps they are walking the premises. But it has made paying my bill challenging more than once, as I have two storage units, and for some reason I only have access to one of them to pay online. This issue is still not resolved. The other issue that Im not very happy about is that the rental rate regularly increases and it has become quite expensive. Other than those issues, the spaces specifically have been fine, and when there is someone in the office (or an assistant on the phone), they have been very kind, helpful, and personable.

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Name: H****** S*****
Date: 2020-08-26 20:16:32
Rating: 5
Comment: This is a Great place to get a storage unit. Staff was vert professional and helpful. Kelsey was escecially helpful and courteous . I would highly recommend SecurCare Self Storage. Thanks for your Great Service.

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Name: j***** c******
Date: 2020-07-09 03:31:20
Rating: 5
Comment: Easy pleasant no hassles. They tell you the fees up front and the units are clean with a clean facility. I have rented here before and will come back again if needed!

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Name: J******* M*******
Date: 2020-03-19 20:08:55
Rating: 1
Comment: All i will say is that i advise you to THOROUGHLY READ the contract, late notices, etc.. their late notices conflict with state law. Read carefully. We ended up moving everything out to another storage place due to excessive cost.

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Name: S**** m*********
Date: 2020-03-07 01:01:07
Rating: 5
Comment: Compared to our last storage experience being broken into was devastating securcare is outstanding we are much happy with them

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Name: J**** W
Date: 2019-09-21 23:35:27
Rating: 5
Comment: This place is great! Managed well and very convenient. Prices seem to be the lowest in town.

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Name: M**** M********
Date: 2019-09-21 17:22:18
Rating: 5
Comment: I would like to start out by saying how amazing James is when you hired him everything you got a hard working dedicated émployee. The place looks so much cleaner and he is so sweet and friendly. Keep up the good work James

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Name: J**** K*****
Date: 2019-08-02 20:23:46
Rating: 1
Comment: Reasons you should NOT consider this storage company:1. Feels like Bait and Switch - Beware of Online Teaser Rates.For example, Online Pricing for my size unit shows $220 crossed out with $200 highlighted as the online price. I have been a customer there since before their ownership. My rates are $269.00 which are 135% higher than they advertise.I am a very dissatisfied customer and have provided my 30-day notice because they keep raising the rates with no end in sight. Customer Satisfaction and Customer Loyalty appear to mean nothing to them.2. Feels like Aggressive and Harassing Practices -They make collection calls on the due date of your monthly payment and their online payment system shows you are delinquent on your due date.

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Name: V******* W*****
Date: 2019-03-30 21:24:21
Rating: 5
Comment: Nice storage place. Friendly staff. Would reccomend. 👍

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Name: K** C********
Date: 2019-02-15 05:01:41
Rating: 5
Comment: Great place to rent a self storage. The property manager Robert is very professional and knowledgeable about his business. The facility is very clean and inviting. I would recommend it.

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Name: J** D
Date: 2019-01-25 19:11:45
Rating: 5
Comment: I bought a bigger house so I no longer neededA storage.Staff was friendly and the units where bigger and cheaper than the other ones I looked at nextdoor. They Evan had electrical outlets close to my unit, worked out very well. Thanks SecurCare for being awesome 👍

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Name: C******* C**** (***** C*****
Date: 2018-12-25 10:33:54
Rating: 4
Comment: Clean and safe...plus theres a really cute chick that is the manager I think...shes always busy making sure everything taking care of, i rarely see her standing around doing nothing and she is very informative...thanks for your help Mary!

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Name: M**** M********
Date: 2018-12-09 14:28:31
Rating: 5
Comment: Mary is amazing and quick to know the answers this place is really safe too

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Name: S***** F********
Date: 2018-05-21 19:31:12
Rating: 1
Comment: M Bernard was extremely nice and professional when my friend initially signed up for the storage and then the second time she was absolutely rude and terrible. I don’t know what her problem is but she changes the contract dates and the policies to fit her wants and needs which negates the initial contract signed and given. If I could, I’d give no stars based on this interaction with her.

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Name: W* K**** S*******
Date: 2018-03-15 17:29:27
Rating: 1
Comment: My bill is due the 15th, I log on to paybit monthly on the 15th and it says delinquent. I clicked on the contact manager link on the website to contact a manager and it says wrong url, then I try calling and no answer or voicemail, although website says site is open??? I cant find a head office number ro contact anyone. However, my storage rate goes up every 3 to 6 months. No customer service, just charging

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Name: B** B******
Date: 2017-12-14 22:49:38
Rating: 5
Comment: Called my facility with a question about billing. They happened to be out at that time so the call was quickly forwarded to your central call center. I spoke with Mary, who was very helpful. I want to thank her and let you know you have someone who genuinely wants to give great customer service. I even got a bit confused as to the street address of our SecurCare facility, but she quickly figured out where I was talking about and was able to take care of my issue rapidly and politely. Thank you, Mary!

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Name: C**********
Date: 2017-11-01 22:16:04
Rating: 5
Comment: A clean easy in or out. Not the biggest but low traffic. I keep a travel trailer at it and never had a problem for over a year. Price is competitive with others.

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Name: B*******
Date: 2017-02-12 00:17:50
Rating: 5
Comment: Alex is great! He has great customer service and shows he cares for his customers. He is friendly and informative.

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Name: R**** B******
Date: 2016-12-13 15:40:26
Rating: 1
Comment: Customer service is bad they keep increasing prices without notice

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Name: A** V***********
Date: 2016-10-27 13:25:43
Rating: 5
Comment: Alex is fantastic! He has been very friendly and helpfulet. Always ready with a smile.Thank you Alex!

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Name: J***** C*****
Date: 2016-07-16 18:25:49
Rating: 5
Comment: Alex was great help and the Pokemon talk was good also!

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Name: B**** D***
Date: 2016-06-23 17:37:23
Rating: 5
Comment: Great people. Alex and Sarah are very helpfull.

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Name: s*** W*****
Date: 2016-06-04 00:22:03
Rating: 5
Comment: Sarah was very sweet helpful and very professional 😍

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Name: A**** S******
Date: 2016-05-07 00:00:30
Rating: 5
Comment: Very easy to do business with, explained everything completely.

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Name: j c*****
Date: 2016-04-11 17:46:43
Rating: 5
Comment: Alex was very helpful in assisting with my storage needs! Excellent customer service attitude!!

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Name: L***** H*****
Date: 2016-04-09 20:30:27
Rating: 5
Comment: Alex was extremely helpful and made my first time storage space needs easy and stress free! And I love how clean the storage facility is!

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Name: H***** A**
Date: 2016-02-06 12:46:37
Rating: 5
Comment: Convenient, reasonable rates, clean and secure storage space. Manager Alexander Hernandez was instrumental in making this experience a worthwhile endeavor. Keep up the good work.

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Name: B****** I****
Date: 2016-01-24 00:26:27
Rating: 5
Comment: Alex was an amazing help.great place to be helped.

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Name: A*** J******
Date: 2015-12-14 17:50:08
Rating: 4
Comment: Convenient location, friendly and helpful staff. Recommend.

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Name: J**** M***
Date: 2015-10-31 00:59:00
Rating: 5
Comment: Sarah was very professional and courteous.Ill recommend her and this storage place to my friends.Thank you Sarah. ..

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Name: R**** C***
Date: 2015-10-15 03:42:14
Rating: 5
Comment: I had an excellent customer service experience with Alex Hernandez, hes very pleasant, very knowledgeable and very helpful. Hes awesome!Thank you so much for giving us a great experience and great customer service!!

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Name: K**** V***
Date: 2015-08-29 17:45:44
Rating: 5
Comment: Sarah was wonderful. she showed us the unit and made it easy for us to lease it. thank you.

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Name: L*** R****
Date: 2015-05-15 22:09:21
Rating: 5
Comment: Sarah was very helpful and showed me two types of storage that she thought would best work for me. Also was able to provide monthly special.

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Name: D**** S******
Date: 2015-05-12 01:19:22
Rating: 5
Comment: Sarah was such a great help shes Amazing!!

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Name: R** M***
Date: 2015-05-12 00:06:45
Rating: 5
Comment: Awesome place to store your stuff. Allison and Sarah were great! Good rates positive attitudes! A+++

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Name: A***** H*********
Date: 2015-04-28 00:41:55
Rating: 5
Comment: I enjoyed my experience...Sarah was informative and friendly. The property is clean and the rates are competitive.

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Name: L****** J****
Date: 2015-04-23 00:04:43
Rating: 5
Comment: The best storage place in the Sacramento area. Sarah Fischlin and Allyson Stevens were wonderful to deal with. A+

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Name: j*** a****
Date: 2015-04-10 01:14:41
Rating: 5
Comment: Wonderful customer service and very clean.

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Name: A****** C******
Date: 2015-03-12 17:10:47
Rating: 5
Comment: Great service! Sarah and Allyson were awesome and provided excellent customer service!

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Name: S****** J****
Date: 2015-03-06 00:27:47
Rating: 5
Comment: Five star service for Sarah!

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Name: D**** P****
Date: 2015-03-06 00:26:57
Rating: 5
Comment: Sara was a great help. Nice place and great staff.

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Name: J******* T*******
Date: 2015-02-14 20:17:47
Rating: 5
Comment: Allyson was amazing and Sarah very helpful!

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Name: K**** D*******
Date: 2015-01-03 20:34:55
Rating: 5
Comment: Sarah was extremely helpful and facilitated the storage lease in a fast and friendly manner.

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Name: N*** B*****
Date: 2014-12-24 20:00:32
Rating: 5
Comment: Awesome experience! they took care of me ever since I walked in! love this place!!

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Name: H*** a** W***
Date: 2014-12-24 18:08:23
Rating: 5
Comment: Awesome service! felt really safe leaving our items here. Customer service was excellent!!!!!

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Name: M*** W*****
Date: 2014-12-20 17:56:54
Rating: 5
Comment: Great customer service and this is the cleanest facility i have ever stored in!!

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Name: J****** P******
Date: 2014-12-15 20:31:09
Rating: 5
Comment: Great place got a good unit that was for auction

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Name: A******** D****
Date: 2014-11-29 19:51:48
Rating: 5
Comment: Super friendly, fast, and convenient. Security is solid. Allyson was really cool. Highly recommended.

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Name: p********* s*******
Date: 2014-11-20 19:23:42
Rating: 5
Comment: The staff were all very courtious and helpful, very professional. I would highly recommend this company.

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Name: J M*********
Date: 2014-10-25 18:49:56
Rating: 5
Comment: Awesome experience

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Name: g*** m*****
Date: 2014-10-21 16:16:00
Rating: 5
Comment: Very good customer service. Sarah was very helpful. It was a fairly short and painless process to get my unit. The property looks clean and Ive seen employees walking/driving around taking care of things.

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Name: N***** f*******
Date: 2014-10-07 19:01:06
Rating: 5
Comment: Alysson helped get into our unit today and everything was great shes wonderful thx

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Name: J*** K****
Date: 2014-10-01 00:20:03
Rating: 5
Comment: Allison was very patient with me as I tested out unit sizes for my boat. So far so good. I would recommend to others.

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Name: J******* F**
Date: 2014-08-29 18:33:32
Rating: 5
Comment: Amazing service!!!!

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Name: F****** J******
Date: 2014-07-25 00:46:46
Rating: 5
Comment: Allyson was great! Friendly and gave great customer service. The facility is great. Well lit and very safe.

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Name: R****** R******** V******
Date: 2014-07-02 18:40:35
Rating: 5
Comment: Satisfied

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Name: J****
Date: 2014-07-01 19:40:13
Rating: 5
Comment: Great service. The young lady that assisted me was very personable and helpful.

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Name: D***** M*****
Date: 2014-06-25 23:03:38
Rating: 5
Comment: Love this place. Allyson is awesome!!!

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Name: T***** A****
Date: 2014-06-20 01:09:15
Rating: 5
Comment: Great service. My lock jammed and they were able to fix the problem quickly and easily. Switched out the old broken one with a brand new one and I was able to get back into my storage within an hour. A+service

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Name: K**** D*****
Date: 2014-06-19 19:47:47
Rating: 5
Comment: Staff and facility is wonderful. Great place!

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Name: W****** G****
Date: 2014-05-12 18:49:40
Rating: 5
Comment: Very nice. Excellent customer service.

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Name: K*** R********
Date: 2014-05-10 23:41:15
Rating: 5
Comment: This place is AWESOME. I was shopping around for storage after getting prices from a few other storage facilities in the area. I found Extra Space Storage hidden off the beaten patch. Allyson the manager was super helpful she showed me several different sizes explained how clean and safe the property is assured me this is the place to store at. I will recommend to friends

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Name: s***** s*************
Date: 2014-05-10 21:38:51
Rating: 5
Comment: Staff was really friendly and helpful in showing me options for storing my stuff. Very friendly and helpful. A+

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Name: S***** B****
Date: 2014-02-19 19:12:34
Rating: 5
Comment: It was so simple and fast! Allyson Stevens made the sign-up and payment the easiest ever. I will be recommending to my friends that store their Christmas decorations & heirlooms at other storage facilities aware of the friendly and courteous staff of 1 at Extra Space Storage.Thank you, Allyson & Extra Space Storage!

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Name: J****** C*********
Date: 2013-12-07 22:22:55
Rating: 5
Comment: Kevin the manager is a great guy!! Knows his stuff. Help me a lot.

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Name: G*** C*********
Date: 2013-12-07 22:21:21
Rating: 5
Comment: Kevin was nice and understand I will be back and I will tell people about this place .

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Name: t***** h****
Date: 2013-11-21 21:58:17
Rating: 4
Comment: The service that Im receiving at the store on highpoint and maritime Im review CV some great great service from Kevin at the Extra Space Storage and this is what keeps telling other people about Extra Space Storage so I appreciate the kindness and service and he gives

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Name: J**** L*****
Date: 2013-10-31 20:09:18
Rating: 5
Comment: Kevin was very helpful and hooked us up! Great experience!

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Name: R** C***
Date: 2013-10-19 02:41:56
Rating: 5
Comment: Really clean place to store my valuables

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Name: T*** S********
Date: 2013-09-04 18:12:31
Rating: 5
Comment: Property well maintain!

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Name: V*** 9**
Date: 2013-09-04 00:16:23
Rating: 5
Comment: Clean unit good job

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Name: t*** t****
Date: 2013-09-03 23:58:54
Rating: 5
Comment: Staff is helpfull

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Name: S C
Date: 2013-08-18 02:46:38
Rating: 5
Comment: Kevin had great customer service answered all my questions

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Name: I***** B****
Date: 2013-07-23 07:15:03
Rating: 4
Comment: Today, I had a very pleasant experience at Extra Space Storage on Franklin Boulevard, Sacramento. Ms. Bridgett A., the assistant manager was very pleasant and professional. I would recommend this facility to anyone who is seeking to store their belongings. Keep up the good work, Bridgett.

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Name: H**** Y*******
Date: 2013-06-29 04:25:53
Rating: 5
Comment: Kevin was very helpful and professional in dealing with my question. I did recommended this facility to my friends.

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Name: B****** W*************
Date: 2013-06-29 01:11:35
Rating: 5
Comment: Excellant ! The Staff (Kevin) was wonderful very professional and well groom. The property inside and out clean triple A rating

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Name: F****** Y****
Date: 2013-05-19 03:19:31
Rating: 5
Comment: Awesome staff

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Name: M*** E****
Date: 2013-05-01 05:08:11
Rating: 5
Comment: I have had a great experience with Extra Space Storage, they maintain the facility spotless, and the staff is very good to deal with. A++++