SERVPRO of Allegan Barry County and SERVPRO of Van Buren County in Allegan
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Allegan, Allegan County, Michigan, US
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Site: https://www.servproalleganbarryc...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
We called ServPro because of a water damage issue that occurred over the weekend. They responded immediately and came to assess the damage on a Sunday so we were able to mitigate the spread of mold and understand the scope of the problem right away. The technicians who helped us were extremely friendly, professional and clear about everything they were doing and answered our questions with clarity and knowledge. We felt comfortable having them in our home for several days. I cant recommend them highly enough for their high quality work and easy going professionalism.
We have now had 2 water issues within a month. ServPro was recommended to us and we will never use another company now. Both times we contacted ServPro, they were here within an hour to help! They make sure to go above and beyond your needs to make sure you understand what is going on, they walk you through their entire process, very friendly/professional staffing and they are always on time! I am really hoping we will not need to use their services anytime soon (lol), but if we do, we are definitely contacting ServPro! Highly recommend this company to anyone!!!
We unfortunately needed serve pro after a water pipe break in out condo building. Fortunately the great team that responded to the mess did an awesome , professional job for us! They were quick to respond and they worked daily to get things back to normal for us. We appreciate their prompt response and the great customer service. All the guys were nice , friendly and hard working. Thanks!!
You can tell from the first second they answered the phone at the front desk all the way to the end of the job. The SERVPRO in Allegan/Barry was phenomenal. Great communication, very professional, and punctual! They are knowledgeable and can answer any questions you might have. Customer service seems to be a priority for them. Highly recommended!!
Was referred to them by a friend and was beyond satisfied. They were out same day as I called and were up front and honest. Luckily I did not need their services but if I ever do have an issue they will be the First call I make. Jeremy was honest right from the Get Go and that is hard to find now days which is too bad. Do yourself a favor and call them!!
This was the worst experience! They will bill you and not tell you how much it is going to cost. They don’t provide receipts. If they give any paperwork it looks like it is typed into Microsoft word.Heather is very rude, unprofessional and the worst customer service person I have ever dealt with. This lady is a total character with no respect. She deserves to be fired!
Total reviews rating 4.7
26 Reviews for SERVPRO of Allegan Barry County and SERVPRO of Van Buren County 2023:
Review №1
2022-07-07SERVPRO of Allegan is Totally Amazing!!Their Team spent 3 Days + removing mold and mildew in our 4 bedroom home that was unoccupied for over 2 1/2 years! The two main certified technicians, Tyler and Avery did an exceptional and thorough job! They did not leave one spot untouched! They work diligently and only took two breaks a day for about 15 minutes each! I received my quote before they started and after they completed the job they logged the actual hours and discounted the unused hours from the bill! They also gave my father a 10% discount for being in the military and also a senior citizen approaching 96 years old! This honesty saved my father a lot of money!I highly recommend this company! Their workmanship, quality of service, integrity, and honesty is hard to find these days!
Review №2
2022-08-11Everyone who worked on our garage after our car/garage fire were friendly, personable, very hard working, and professional. They also showed compassion to our situation. We could not be more pleased with the job they did cleaning up all the burn, smoke, and soot damage. Thank you for all your excellent work.
Review №3
2022-04-29Jake and Tyler did excellent work, couldnt ask for a better crew. Very pleased with their work, their answering questions for me and helping me get things done. Their work helpers were great as well. I highly recommend Servpro to anyone who is need of these services. Joy Garrison
Review №4
2022-08-01Jordan Myers the crew chief was awesome. Very helpful in taking care of us! She treated our house like it was her own. We appreciated her skill & knowledge getting us through this.Thanks so much,Barb Williams
Review №5
2022-03-16We had devastating water damage in our entire lower living level and upstairs bathroom.We called Servepro of Barry/Allegan county immediately. Jordan and her team of Kailee, Clayton, Avery, Aaron and Dave were incredibly responsive, diligent, respectful. I was very impressed with how Jordan ran her crew! What was a horribly stressful situation turned out so much better because of Jordan and her team of hard workers. I highly recommend ! Thank you so much !
Review №6
2022-05-18I was very impressed with Servpro of allegan/barry county. They were timely and professional. Worked steadily for days. Very knowledgeable about what process to take. Kept me informed the entire time. Asked me on a regular basis on how I wanted them to proceed. I was especially impressed with Tylers knowledge, politeness, and professionalism.
Review №7
2022-01-20Dave and his team were terrific. Caring, conscientious and careful are words that come to mind as we dealt with water damage to our less than three year old dream home. To a person who worked at our house they were kind and easy to work with as well as prompt. Should we ever need their services again their will be no hesitation to reach out. A very satisfied customer!
Review №8
2021-12-30Dave and his crew were awesome. Having my basement filled with water was stressful especially at Christmas. Every crew member was kind and considerate. They did a great job cleaning and moving my son and my items around respectfully as his room and our living room/game room is in the basement. They took care to wipe up any spills upstairs and made sure to wear masks. I highly recommend ServPro!
Review №9
2021-12-21Tyler came in late in the afternoon to help us with our water damage emergency. We were upset and he was calming, reassuring and professional. He covered every area of the house, from top to bottom.Even though it started to downpour while he was working and his truck sank so deep a tow truck had to pull him out, he was positive and respectful. We would always call for Tyler to come back or recommend him-he is a great example of ServPros values and customer service!
Review №10
2022-04-08Mike V. And Avery B. Were very professional and Friendly. They called ahead with arrival time and were on time. We are pleased with our experience and the service we received.