Sevana Soulakhian - State Farm Insurance Agent
Address: 1701 W Burbank Blvd Suite 201, Burbank, CA 91506, United States
Phone: +1 818-557-1450
Services: From the business: Identifies as women-owned,
Service options: Online appointments, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Amenities: Gender-neutral toilets,
Crowd: LGBTQ+ friendly, Transgender safe space,
Phone: +1 818-557-1450
Services: From the business: Identifies as women-owned,
Service options: Online appointments, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet,
Amenities: Gender-neutral toilets,
Crowd: LGBTQ+ friendly, Transgender safe space,
Category: Insurance agency, Auto insurance agency, Health insurance agency, Home insurance agency, Life insurance agency, Renter's insurance agency
Rating: 5
Site: https://myburbankagent.com/
Worktime:
Rating: 5
Site: https://myburbankagent.com/
Worktime:
| Day | Time |
|---|---|
| Monday | 9 AM–5 PM |
| Tuesday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | Closed |
| Sunday | Closed |
Name: B****** W********
Date: 2024-06-21 21:57:05
Rating: 5
Comment: Carolyn… Was terrific. Very helpful answered all my questions took care of everything quickly She was great!
Name: O*** J*****
Date: 2024-05-29 23:35:34
Rating: 5
Comment: I received amazing customer service from this office in particularly from Mariam. After looking for an affordable quote for weeks she was able to help get my insurance down to fit my budget. Five star service, highly recommended.
Click here to view more comments
Name: A**** S*
Date: 2024-05-22 21:29:53
Rating: 5
Comment: I have purchased insurance from this company for about 5 years now and have nothing but good things to say. Caroline is awesome to deal with. Very attentive and responsive. The agency helps with all my questions and makes sure Im getting the lowest price possible. Highly recommended!
Name: M***** S*******
Date: 2024-04-30 16:41:50
Rating: 5
Comment: Very helpful and made changing insurance for a better rate really easy.
Name: E*** B*******
Date: 2024-04-25 22:58:52
Rating: 5
Comment: Very nice and professional people. You should definitely consider them for your upcoming insurance inquiries.
Name: P*** S*********
Date: 2024-04-19 04:22:30
Rating: 5
Comment: Sevana, Mariam and John have provided us with excellent service the past few years. They are responsive and knowledgable.I highly recommend this team!
Name: T*** M*******
Date: 2024-04-18 19:33:36
Rating: 5
Comment: Always very professional and friendly & quick to process my payments. -Kàmi V
Name: A*** A********
Date: 2024-04-18 18:29:38
Rating: 5
Comment: Wonderful service, I loved the communication and their ability to address question no one else could find the answers to. I spoke with Elina and she was a great help. I am glad to have found their office and I will be recommending my family to them.
Name: n*** f****
Date: 2024-04-16 18:10:42
Rating: 5
Comment: John at state farm was very helpful and was able to get me my new insurance within minutes! It was a delight to be serviced by him and made the whole process run smoothly! State Farm is really there!
Name: A*
Date: 2024-04-10 17:49:33
Rating: 5
Comment: Everyone at the office is fantastic. Caroline who handles my insurance is just awesome. She is efficient, transparent and very personable. Highly recommend!
Name: B****** J* B****
Date: 2024-04-10 16:53:24
Rating: 5
Comment: Rating 5* for this office specifically, not state farm as a whole. But the people at this state farm office have always been helpful and communicative. Recently Ive made some changes to my coverage and John has been super personable and clear at walking me through everything! If you have state farm, would recommend this office for sure.
Name: D**** D
Date: 2024-04-09 20:55:40
Rating: 5
Comment: One of the most professional and friendly insurance offices I have ever had the pleasure to work with. Quick, responsive, knowledgeable. I never hesitate to give the office a call if I need anything.
Name: R** B***
Date: 2024-04-08 23:18:16
Rating: 5
Comment: Caroline- the State Farm representative was beyond helpful, she went above and beyond to see that all my problems were eradicated, I wish I would’ve came into contact with her sooner. However she will be my #1 when my policy with my current insurance comes to an end, and will also refer anyone who asks. Again, thank you Caroline for your superior customer service !
Name: N**** P******
Date: 2024-04-04 22:09:48
Rating: 5
Comment: They were kind and very helpful with the information I needed. I talked to about 4 other insurance companies and they werent as nearly as informative as these state farm employees were. The pricing was very reasonable as well on top of things. I would recommend calling them before any other agencies because theyre going to give the best price available to you. Talk to Mariam if you need a refreshing voice to help with all your insurance needs.
Name: A**** B***********
Date: 2024-03-29 01:42:34
Rating: 5
Comment: I been customer with this office few years. The team was extremely helpful, and it made my experience so much better. Thank you for all Armenian team and other.
Name: V***** S*****
Date: 2024-03-27 21:33:31
Rating: 5
Comment: First time as a customer with a State Farm for auto insurance.I was impressed with this agency.This firm was able to give me what I was looking for for my auto insurance policy.They were able to explain everything in detail.Its always good to know what you are getting into When it comes to auto insurance.I look forward to working with them.
Name: N**** S****
Date: 2024-03-21 19:22:43
Rating: 5
Comment: Very very kind and attentive!! Always helpful !
Name: H******* H**********
Date: 2024-03-14 17:14:10
Rating: 5
Comment: John and Roman assisted me with my claim affidavit today. I recommend this office to everyone!
Name: M***** M*******
Date: 2024-03-13 23:19:13
Rating: 5
Comment: Elina was very professional and helpful. She guided me through the entire process with patience & her expertise. I highly recommend using her services.
Name: J******* N****
Date: 2024-03-12 16:50:34
Rating: 5
Comment: Mariam went above and beyond to fulfill my insurance request; her expertise and understanding helped me save hundreds of dollars! This is not merely feedback, but the least I could do to express my gratitude for her exceptional service!!
Name: J**** C*******
Date: 2024-02-13 17:57:43
Rating: 5
Comment: Both the claims team and Sevana’s office have been proactive and communicative with me since my car was totalled. Considering the experience some people have with insurance companies, these guys have been a breath of fresh air and I feel well taken care of.
Name: m******* M******
Date: 2024-01-29 23:32:52
Rating: 5
Comment: Everytime I have spoken to Savana I have had my question or concern addressed. She always has the answer and if she doesn’t she makes sure to get back to me. I appreciate the customer service at this branch and I appreciate the care for their customers which I have felt first hand. I recommend them.
Name: A** K**
Date: 2024-01-25 00:04:27
Rating: 5
Comment: John was very helpful, answered and assisted me with all my questions / concerns. A+++
Name: F******** L******
Date: 2024-01-23 21:20:44
Rating: 5
Comment: They are kind and willing to go out of their way to ensure all our needs are met.
Name: R***** A*********
Date: 2024-01-16 23:20:49
Rating: 5
Comment: Every time I’ve ever had questions regarding my account, Miriam & Caroline have been very helpful.They’re very knowledgable and quick to give me answers and steer me in the right direction.I’m so happy to have selected State Farm and this office for my car insurance needs and I highly recommend them.
Name: I** M******
Date: 2023-12-26 23:07:59
Rating: 5
Comment: John from this State Farm location is amazing. Made sure I understood the process after I was involved in an accident and has been beyond helpful making the whole situation so much easier to deal with. Can’t recommend enough!
Name: H**** H*******
Date: 2023-12-26 18:20:54
Rating: 5
Comment: I am very satisfied with State Farm Insurance Company and I am especially grateful to Mariam
Name: a***** b****
Date: 2023-12-26 17:53:45
Rating: 5
Comment: Great customer service. For all your needs
Name: R*** G***
Date: 2023-12-18 23:16:30
Rating: 5
Comment: Good cheap insurance and they help you with anything you ask
Name: T***** L******
Date: 2023-12-15 05:23:44
Rating: 5
Comment: Caroline and her team are very honest and upfront with you. Very friendly staff, very responsive, and got me a good deal despite having a point on my record :)
Name: J*** S****** G*******
Date: 2023-12-15 03:34:33
Rating: 5
Comment: When I was looking for car insurance, I got quotes from others that were double or triple what State Farm offered. Theyre simply the best.
Name: C********
Date: 2023-12-14 22:04:44
Rating: 5
Comment: First timer signing up with State Farm. Mariam the agent who assisted me was amazing. I couldn’t have ask for better service. This State Farm office is very attentive to your needs and I’m happy with the coverage I purchased. Thank you Mariam.
Name: P***** R***
Date: 2023-12-08 00:57:02
Rating: 5
Comment: Wow such great advice for life insurance with a clear understanding of what my options were. Thanks to Caroline for walking through this Life Insurance process!
Name: S***** G*******
Date: 2023-12-06 22:40:38
Rating: 5
Comment: Had to call in due to an issue with my insurance, couldn’t be happier with the customer service. My agent was out to lunch but Caroline stepped in and handled business. Everyone is so helpful and sweet. During the initial signing up process, Vahe was very professional and made sure to cover all the bases. You won’t regret working with this team!
Name: M****** M*****
Date: 2023-12-01 23:24:40
Rating: 5
Comment: Fantastic customer service! So far the best experience I’ve had with any insurance company. She was able to provide me with the best rate. I’m a very satisfied customer. Thank you
Name: J*** L**
Date: 2023-11-30 22:02:01
Rating: 5
Comment: If you need help with your insurance needs, you need to find Vahe!He first helped my mother in law get her insurance. And due to that she even told me to contact Vahe! He was very friendly and helpful and made everything easy to understand.
Name: A*** M****
Date: 2023-11-30 21:47:28
Rating: 5
Comment: Quick complete and accurate serviceProvided.Anil
Name: A***** S****
Date: 2023-11-30 19:21:00
Rating: 5
Comment: Good car insurance prices . Fast service. One of the representatives was amazing. Elina did amazing work with fast payment options.
Name: d**********
Date: 2023-11-29 18:09:30
Rating: 5
Comment: My statefarm agent, Caroline, was very helpful in finding me a good rate, very kind and informative. I feel good that I’m insured by statefarm due to doing good business with this statefarm office. I recommend this office to all my friends and family when someone needs new insurance.
Name: M****** D*
Date: 2023-11-20 20:38:35
Rating: 5
Comment: Sevana and her team are very helpful and responsive to my communications and concerns. I spoke with John today. He promptly addressed all my questions and processed my request to update my insurance information. A+
Name: M******* T*************
Date: 2023-11-20 18:40:06
Rating: 5
Comment: The team at State Farm is Fantastic. They are courteous, efficient and take care of all of my insurance needs. Vahe is always available for any concerns or questions I may have. Everyone there is a consummate professional and I couldnt ask for better people on my team!
Name: S*** W*****
Date: 2023-11-20 18:34:25
Rating: 5
Comment: I really appreciate this insurance agency. Theyve helped me out of a couple tough spots and always reach out to me when needed. Their communication and team are great
Name: Y****** G****************
Date: 2023-11-16 23:57:51
Rating: 5
Comment: John was very helpful in the process for using my homeowner’s policy, this is my first time having to possibly use for wall water damage.Thank you John
Name: M** S*******
Date: 2023-11-16 18:22:35
Rating: 5
Comment: I think this was the fastest service and the most professional service I’ve ever got.Good people that want the best for you.Vahe was polite and patient with me because my English is horrible hahahThanks vahe!
Name: a**** m**********
Date: 2023-11-16 17:08:19
Rating: 5
Comment: Mariam and John took care of all my needs with just a phone call. Made shopping for car insurance very easy
Name: M***** B*******
Date: 2023-11-15 00:34:40
Rating: 5
Comment: They provided me excellent and quick service. they are always available and ready to help!
Name: r******* r*******
Date: 2023-11-15 00:07:22
Rating: 5
Comment: John did a wonderful job of helping me with removing one of my cars from my policy. Now I’m saving more than $100 on my monthly payment
Name: J****** H********
Date: 2023-11-14 22:33:18
Rating: 5
Comment: Im a new customer for State Farm, I contacted Vahe to quote me for my two vehicles, he got me the policy right away with no hassle very easy process. I definitely recommend this Insurance Agent.
Name: D**** M*******
Date: 2023-11-10 21:56:28
Rating: 5
Comment: John provided excellent and quick service. He is always available and ready to help! He is the best agent in State Farm.
Name: T***** K*******
Date: 2023-11-10 19:42:23
Rating: 5
Comment: John is an amazing person he helped me with all of the needs and answered all my questions don’t hesitate to call they are all there for you at all time !
Name: P****** J*****
Date: 2023-11-10 18:30:02
Rating: 5
Comment: Great Staf, always professional, Nice and helpful.fast service, no matter my issue. I Will give Them 10 stars if I could
Name: D**** G********
Date: 2023-10-18 20:37:54
Rating: 5
Comment: Caroline is the best! I wish I could give 10 stars. She was always very professional and responsive and made the whole process very easy and convenient. I am very satisfied with State Farm!
Name: L** L*****
Date: 2023-08-29 22:43:50
Rating: 5
Comment: Caroline was the most helpful agent Ive ever.she gave a great quote and just overall GREAT SERVICE and I hope I can always keep her as my direct agent soly .i cant say enough great things about her thanks again goes to Caroline
Name: S**** J******
Date: 2023-08-18 21:02:35
Rating: 5
Comment: I’ve always been very happy with Statefarm.I had been with Bob Pernod since 1976 & was always satisfied with my insurance plan & customer service.I do have to say that when Sevana bought the agency this Statefarm is even better.Elina as always been my girl, she has wonderful customer service & remembers me every time I call.She treats me more like a friend than a customer.She has gone above and beyond to continue to make sure I am happier with my auto insurance plan and Sevana’s Statefarm, I appreciate her so much!Sandi Johnson
Name: O**** W*********
Date: 2023-08-18 07:53:55
Rating: 5
Comment: Without a doubt, this insurance agency deserves a glowing 5-star review ⭐️⭐️⭐️⭐️⭐️ I had the pleasure of working with my insurance agent, Caroline who has been nothing short of exceptional. Her friendly demeanor and fast responsiveness truly set her apart.I can confidently say that their expertise and approachable nature have made my insurance experience smooth and stress-free. I highly recommend their services to anyone seeking top-notch assistance.
Name: A***** A*******
Date: 2023-08-17 20:31:19
Rating: 5
Comment: Elina has been helping me with any concerns and let me tell you she’s amazing. She’s super quick and responsive and truly great to work with.
Name: a***** k*******
Date: 2023-08-11 21:11:35
Rating: 5
Comment: Sevana runs a great State Farm agency. My representative is Caroline who is very efficient, reliable and personable. You get quality service, professional expertise and all done with a friendly attitude. I would recommend Sevana and Caroline without reservation to any friend or family member.
Name: T** S***
Date: 2023-08-11 19:19:43
Rating: 5
Comment: Mariam is very detailed and mindful about the transaction . Nice to recommend to my friends.
Name: V***** N***
Date: 2023-08-04 01:30:35
Rating: 5
Comment: Great customer service, prompt responses, clean office and happy reps. I was with Allstate for 7 years until I received a quote from this Statefarm office. Miriam is fantastic, she genuinely cares and continues to assist me with all my life changing insurance needs. Glad I’m a client!
Name: D***** M*****
Date: 2023-08-01 19:10:03
Rating: 5
Comment: Elina is great - went above and beyond to get back to me with the information that I needed.
Name: P***** M***
Date: 2023-07-31 19:36:19
Rating: 5
Comment: Caroline and everyone at the office is so attentive with amazing customer service. I would highly recommend them for all your insurance needs!
Name: L*** D***********
Date: 2023-07-24 21:32:32
Rating: 5
Comment: John Nalbandian is truly one of the most hard working agents I know. He helped my father and I with a possible fraud situation and was always responsive. Whenever I called or emailed him he responded immediately. We are so grateful for his perseverance to help us resolve this situation. Thank you, John!
Name: D**** A*****
Date: 2023-07-20 18:19:42
Rating: 5
Comment: I found John to be supportive, innovative and definately dialed into the insurance industry. He did not waste my time and for that Im grateful.
Name: V****** C*****
Date: 2023-07-18 16:42:29
Rating: 5
Comment: This State Farm location is so helpful. Mariam is so kind and generous. I wasn’t able to make to the location but Mariam still helped me through email and text🙌🏼🙌🏼🙌🏼
Name: M***** R*****
Date: 2023-07-13 20:56:08
Rating: 5
Comment: Very happy I made the switch, amazing customer service vahe has helped every step of the way.
Name: V*******
Date: 2023-07-08 01:48:37
Rating: 5
Comment: John and Miriam have been nothing but patient and professional when it came to dealing with my policy. I had some hiccups with the underwriting team not updating data on time. Overall they are great and have competitive rates too.
Name: T** L****** (********
Date: 2023-06-30 20:00:14
Rating: 5
Comment: John was an amazing agent, very friendly and quick. Got my issues covered in a timely manner and was very respectful.
Name: E*** G**
Date: 2023-06-29 22:05:48
Rating: 5
Comment: Great services, I have complete confidence in her and her team.Glad to have them on my back!!
Name: A***** S*****
Date: 2023-06-29 00:02:23
Rating: 5
Comment: I had been with State Farm for more than a decade; when I moved to California my agent suggested the office of Sevana/Soulakhian. I’m being with them for 5 years. Never had a problem they solve any thing that arises within a phone call; wonderful customer services. Thank you John for resolving promptly and with diligence the problem with the my lien holder. Greatly appreciate it. Thank you for your professionalism. I 100% recommend this office.
Name: D**** P****
Date: 2023-06-26 21:11:10
Rating: 5
Comment: I had a talk with john. He helped me in canceling the insurance and gave information about the process when requested.
Name: P***** G********
Date: 2023-06-26 18:47:46
Rating: 5
Comment: Great service. I have a all my cars and the home insured through this agency and had always responsive and supportive experience for years.
Name: S******** B******
Date: 2023-06-19 23:38:06
Rating: 5
Comment: I recently changed both my home owners and car policy to State Farm! This office was so professional and very proficient! They were able to get me a better deal than any other company and more coverage! I am so happy with them and I highly recommend them!
Name: N*** M*
Date: 2023-06-14 05:22:27
Rating: 5
Comment: @Vahe and @Carolines professionalism is exceptional. Highly recommended for their dedicated and knowledgeable service!!!Thank you!
Name: K**** K*********
Date: 2023-06-12 22:51:23
Rating: 5
Comment: In addition to the remarkable service offered by Sevana Soulakhian, I must also commend the excellent work of her team member, John. His professionalism and dedication echo Sevanas high standards, adding another layer of excellence to the service. John is adept at understanding client needs and provides clear, concise explanations that make even the most complex insurance concepts understandable. His attention to detail, prompt responses, and client-focused approach significantly contribute to the seamless service experience. Johns commitment to upholding Sevanas philosophy of fostering meaningful client relationships has also been consistent. His excellent work serves as a testament to Sevanas ability to build a stellar team. Together, they make a fantastic duo, ensuring a top-notch, personalized, and transparent insurance experience
Name: N**** C I****
Date: 2023-06-07 19:01:06
Rating: 5
Comment: Caroline at Sevena Soulakhian State Farm is Awesome 😎. She helped me save over $300 a year for my auto insurance policy. Including a discounted life insurance policy too!Splendid, switching back to State Farm from AAA saved me money. If youre having one of those slow days, Carolines personality will bring a smile to your day 😊
Name: N**** I K****
Date: 2023-06-06 18:12:22
Rating: 5
Comment: John has been very helpful and knowledgeable as I’m navigating my renters insurance policy. Sevana has also been great at meeting my requests quickly!
Name: E****
Date: 2023-05-23 16:36:47
Rating: 5
Comment: Amazing!!!!service very knowledgeable representatives. Today I spoke to Sevana She is very courteous and well spoken. Very knowledgeable, answered all my questions. very happy with the service they’re providing. Thank you again Sevana Soulakhian !!!
Name: V****** V******
Date: 2023-05-15 17:59:38
Rating: 5
Comment: Ronan and John were so helpful! Ronan especially really helped me through buying new insurance . Best insurance and insurance related experience I’ve had in my life !
Name: R**** G********
Date: 2023-05-11 18:07:07
Rating: 5
Comment: Mariam has been servicing my policies for a few years now and she is doing an AMAZING JOB! Her customer skills are amazing, she is fast and does the job right the first time. She is able to manage my multiple policies professionally and efficiently and makes my every call a breeze. I have been contacted by other agencies to switch my policies but I would never leave Mariam because I know I will not get the same service from anywhere else. Sevana the agent is also great to deal with. Overall I give this office more than 5 stars. Thank you Mariam for all that you do, your the best !
Name: D** S
Date: 2023-05-10 15:27:49
Rating: 5
Comment: I am a new State Farm client, recently referred by a close friend but it bears mentioning that the excellent service and convenient support that Vahe provided to me, stimulated me to move my auto insurance and umbrella policies from Liberty Mutual, and my 38 year homeowner’s policy from Allstate. Vahe has already followed up with me regarding other insurance products. I appreciate the way this agency does business. I feel heard and respected, and not just like another number. Vahe is a true professional. I look forward to another long-term relationship!
Name: A***** C******
Date: 2023-05-03 20:07:23
Rating: 5
Comment: When I first contacted this business to inquire about purchasing a policy, it was super easy. When you call you speak directly with a real person at the office. Vahe made it very easy to purchase a policy. Alina and all staff members are very nice and the customer service here is top tier. Highly recommend.
Name: L** L****
Date: 2023-04-28 18:32:04
Rating: 5
Comment: Amazing office staff!! Mariam is awesome and has taken care care of us for almost 2 years now. She is quick to get us what we need and always accurate!! Love my State Farm family!!
Name: S*** T*******
Date: 2023-04-20 23:22:30
Rating: 5
Comment: Amazing office! Caroline always helps me out finding the best options for any new cars I add on my policy!
Name: k***** b*******
Date: 2023-04-14 20:06:21
Rating: 5
Comment: They are so professional and committed to their clients, Mariam and Caroline are super nice and they always do their best to help you, they will always answer all of your questions. Over all a great experience!
Name: J****** L*****
Date: 2023-04-13 17:52:53
Rating: 5
Comment: Great team and office! Big thanks to Mariam and her colleagues for an amazing service always! God Bless you
Name: S***** R****
Date: 2023-04-11 18:58:04
Rating: 5
Comment: I an very impressed with Mariam Malkhasyan and would highly recommend her services should you need an insurance agent.She is the best!
Name: W**** R********
Date: 2023-04-10 17:45:39
Rating: 5
Comment: Mariam is the reason I like state farm. Her service is the best compared to anyone else’s no matter what, she talks to you like she actually cares about you and enjoys her job. others will simply give you monotone and want to get straight to the point but never Mariam, and her tone is contagious by making me smile without even seeing her when it’s a phone call because I can just tell by her tone of voice that she is smiling. she truly provides exceptional service every single time !
Name: A**** T********
Date: 2023-04-03 18:56:59
Rating: 5
Comment: Mariam was wonderful, she managed to get me outstanding coverage for way less. Super happy
Name: D****** B********
Date: 2023-04-01 02:14:21
Rating: 5
Comment: I’ve been with State Farm for 6 months and already I can say that they live up to their reputation. My broker, Vahe, is extremely attentive, responsive, and overall just an amazing person to interact with. From day one, he’s been by my side helping me out with this process. I would greatly recommend this team and this branch to anyone looking for an affordable plan and an amazing team!
Name: E*** M**********
Date: 2023-03-31 00:43:47
Rating: 5
Comment: I switched agencies, and i love Sevana and her team. They have amazing customer service. They are always very quick and efficient with everything they do.
Name: D**** B*****
Date: 2023-03-28 02:02:18
Rating: 5
Comment: Amazing customer service, Elina is the best! Very kind and patient, two things you need in an insurance agent!!
Name: K***** D*******
Date: 2023-03-24 23:19:08
Rating: 5
Comment: I want to thank Vahe the sale rep such an awesome person took his time to explain my policy and did everything to make it work out the right coverage for my car. Thank you Vahe Jan for your help dear.
Name: M******
Date: 2023-03-10 04:41:59
Rating: 5
Comment: We moved to LA and found Sevana and her team at State Farm to help us protect our home and vehicles. They have been so incredible with communicating with us and following up when issues arise. Recently, someone hit my car and I reached out to the office. Caroline helped me and made sure I was taken care of. This is so much more than I expected from an insurance agency!
Name: N*****
Date: 2023-03-08 22:41:14
Rating: 5
Comment: I love working with Vahe on any of my insurance needs and questions. I’m honestly surprised how good of a deal he got me for a whole package of auto, life and renters insurances. Good job Vahe!!!!
Name: M**** C******* A******
Date: 2023-03-02 18:30:26
Rating: 5
Comment: Vahe is a great agent & I appreciate his help with my policy. Whether it’s updating or verifying certain things he’s very accommodating, fast & efficient. The other agents are very helpful as well whenever I have questions or concerns. Keep up the great work!
Name: M****** M****
Date: 2023-02-27 19:12:51
Rating: 5
Comment: After many years with Geico, I made the switch to State Farm thanks to Mariam’s service. When I was first got in touch with Mariam, I mentioned that I’m not ready at the moment to switch insurance companies but she can follow up in 4 months before my next policy renewal. And that’s exactly what she did. We spoke over the phone about my current policy and Mariam and her team at State Farm were able to provide an even better package for my auto insurance. We handled it all over one phone call. A week later my new policy at State Farm went into effect. It was such a smooth and painless process. Mariam did everything she could to make this as easy as possible. Grateful to her and the team!
Name: A****** A*****
Date: 2023-02-23 18:41:17
Rating: 5
Comment: Thanks to the incredible team for always being prompt and proactive, and answering all our questions. We appreciate the amazing service!
Name: J** N**
Date: 2023-02-09 21:40:41
Rating: 5
Comment: So happy I found this agency been with them for many years. Every time I call them they’re always very friendly and very informative of any questions I may have about my house or cars or personal life insurance
Name: E**** C
Date: 2023-02-07 23:04:50
Rating: 5
Comment: Recently obtained a policy bundle with the help of Mariam at this office. Moreover, Mariam and her other colleagues were not only very knowledgeable and helpful with my many questions, but were also responsive and provided great customer service! Thank you Mariam and team!
Name: S******** Z*******
Date: 2023-02-03 17:50:32
Rating: 5
Comment: Great service, expedient communication, competitive prices, and immediate lots of help and support!!
Name: K*** N*******
Date: 2023-01-30 21:32:54
Rating: 5
Comment: Caroline from the Burbank State Farm has provided me with amazing service. Super friendly, great communication, and very good rates for all my insurance needs. I have my home, autos, and trailer insured with them and couldn’t be happier.
Name: G***** M*****
Date: 2023-01-24 20:08:32
Rating: 5
Comment: A++++ customer service. Friendly and helpful staff. Will definitely refer friends and family.
Name: N******* E*******
Date: 2023-01-20 17:56:35
Rating: 5
Comment: I really enjoy working with everyone in this office . I call with an issue and they’re all so helpful . My last encounter was with Caroline, she was very helpful, got back to me in a timely manner and even texted me my new insurance card . They’re very professional and understanding. Will definitely recommend
Name: S G
Date: 2023-01-13 18:30:26
Rating: 5
Comment: The girls at the office are always so helpful! Especially Caroline, anytime I call with questions or assistance I’m helped right away.
Name: h****** g****
Date: 2023-01-06 22:22:47
Rating: 5
Comment: I needed to change some of my policies as well as had a lot of questions about the coverages. Caroline helped me out, answered all of my questions, and made the whole process really easy.
Name: S***** S********
Date: 2023-01-06 00:10:05
Rating: 5
Comment: Great Customer Service. Everyone is always very helpful and very professional. I will definitely recommend them to family and friends.
Name: H****** R******
Date: 2022-12-27 23:38:11
Rating: 5
Comment: Talk about people who actually care about there customer.I always appreciate the help I receive # 1 in my book.
Name: A** A********
Date: 2022-12-20 22:22:18
Rating: 5
Comment: This office is so friendly and amazing with helping on my Insurance. Caroline is who regularly helps me and she makes sure I am taken care of and helps in every way she can. Definitely recommend working with them for your Insurance!
Name: K****** L******
Date: 2022-12-08 01:09:09
Rating: 5
Comment: I love this office. Vahe is always so helpful and pleasant to work with. I’d recommend this agency to all of my family and friends. Kv
Name: V******* A******
Date: 2022-12-06 23:30:09
Rating: 5
Comment: I had the pleasure of working with Vahe with my car insurance! Ive been with state farm for over a year now, and when I moved from NY to LA I had to update all that information. Im not very good with insurance lingo but Vahe was super helpful in explaining everything to me, answering my silly questions, and he was really polite and fun to talk to! Vahe did follow up calls to make sure I received my papers, and he really went above and beyond to make sure I was taken care of. His customer service skills are outstanding and Im definitely going to continue to be a State Farm customer for a long while! Thank you so much Vahe!
Name: B*** J******
Date: 2022-12-06 20:56:02
Rating: 5
Comment: 5 stars from me. We were in a pinch, and I submitted interest in a quote online and received a call from Vahe within 10 minutes. Half an hour later, we had a new policy with some great rates.Vahe was a pleasure to work with and has made sure everything has gone smoothly since then.
Name: T**** R*****
Date: 2022-12-01 17:19:26
Rating: 5
Comment: Incredibly easy process working with this team! In one call I was able to get all the information necessary to streamline the policyholders rental process. Great team members & professional operations. 5/5 stars!!
Name: M*** B***
Date: 2022-11-22 23:54:38
Rating: 5
Comment: The office is efficient and courteous. They responded immediately when I called, and helped me make adjustments to my policy when my situation changed. Highly recommended.
Name: T*** H*******
Date: 2022-11-17 01:50:41
Rating: 5
Comment: Thank you to Sevana Soulakhian and staff for the helpful and timely service! I have been their customer for about 7 years. They are the best.
Name: R*********** V********
Date: 2022-11-15 20:13:05
Rating: 5
Comment: Hi! Crazy real life story. I have video and pics to back it up. A Call Gurl wearing a Red hat & see-thru net lingerie CRASHED hear green haird grandmas BMW into my parked car in front of my street. You cant make this up. Anyways, the girls at state farm 1701 burbank-(Mariam) always reminded me that if the other driver (who clearly was at fault) didnt pay, that State FArm would handle it and go after them. We didnt have to resort to that but, it was good to keep hearing it. Thank you
Name: G**** G***
Date: 2022-11-11 14:26:30
Rating: 5
Comment: Sevana Soulakhian was helpful in in many ways of guiding, informing, and communicating the steps needed to help handle a bill in a professional manner while also having a easy go attitude.
Name: I**** V*****
Date: 2022-11-10 22:32:14
Rating: 5
Comment: Great team, appreciate so much, always quick response, polite, we search for the long time right insurance and happy to find them !!!Thank you guys ( also for thanksgiving card it was so nice) !
Name: J*** M******
Date: 2022-11-08 00:43:49
Rating: 5
Comment: We recently purchased a new car. Mariam provided outstanding service.I sent her the add/delete information for our policy late in the day.The next morning she had the new policy ready and our insurance cards available to print.Fast, easy, painless. Really love their service!
Name: M****** W****
Date: 2022-11-07 23:10:25
Rating: 5
Comment: Caroline and her team are the best. Always on top of what needs to be done and help with the steps to get you there.
Name: E*** W****
Date: 2022-10-12 00:18:21
Rating: 5
Comment: Caroline was a pleasure to work with and help answer all my questions when I needed to file a claim. Long time customer of their agency and very satisfied!
Name: J*** C***** M******
Date: 2022-10-07 15:34:28
Rating: 5
Comment: Old fashion customer service, the kind that we miss so much in so many companies today, is what makes of this State Farm office the best place to acquire insurance for all your needs. Everybody in the office is great, but the office manager, Mariam Malkhasyan deserves a standing ovation. She goes above and beyond the call of duty to make sure you receive the best customer service. Ms. Malkhasyan, you are awesome!!!
Name: A*** C**
Date: 2022-09-29 16:52:01
Rating: 5
Comment: The employees at this office are great! Caroline has called on numerous occasions to follow up on issues ive had, to make sure they were resolved and always provides a resolution immediately if they were not. Whenever I call she is very helpful! They will even call you or text you back right away if you have an inquiry, they’re very communicative. My Agent Roman is great and I definitely recommend this Agency.
Name: a****** a*********
Date: 2022-09-28 20:11:08
Rating: 5
Comment: I am very happy with service special customer service take full responsibility and taking care of everything very quick I appreciate lot
Name: A**** D****
Date: 2022-09-14 20:08:36
Rating: 5
Comment: Sevana and everyone at the agency is great! They’re always so helpful with any questions I have and get me the best rates. Highly recommend everyone here!
Name: M***** B*******
Date: 2022-09-14 17:36:24
Rating: 5
Comment: I had a personal and business experience from Sevanas team and highly recommend for the exception service and prices.
Name: D**** M*********
Date: 2022-09-12 18:10:03
Rating: 5
Comment: Real professionals of their job…! Always helpful and always available, even not business hours or holidays, always ready to do their best to solve any problem. I got the best rates I’ve ever had for insurance. I Definitely recommend this family agency! Thank you guys…!
Name: v****** v*****
Date: 2022-09-01 13:59:12
Rating: 5
Comment: Vahe is a great rep, people are very helpful, this is my 2nd time working with this office. I appreciate them
Name: C***** J
Date: 2022-08-31 16:25:06
Rating: 5
Comment: Weve been quite happy with Sevana and her team over the past three years. Rates were competitive and theyve always gotten back to me quickly. We only had one claim for stolen catalytic converter and they processed the claim very smoothly. If rates remain steady, well probably use them into the future.
Name: E***** E********
Date: 2022-08-27 22:09:38
Rating: 5
Comment: Vahe helped me out and made me save a lot on my auto and renters with 2x the coverage! I didnt know how much I was overpaying for insurance. would definitely recommend!
Name: E*** M******
Date: 2022-08-25 19:56:01
Rating: 5
Comment: Any insurance concerns are made easy and dealt with ease here at this State Farm insurance location all the associates are helpful and make dealing with insurance easy
Name: C***** C**
Date: 2022-08-15 22:29:47
Rating: 5
Comment: Extremely helpful, friendly staff. They’re very present when assisting you with whatever issue you may encounter with your plan. I have a penchant for getting myself into situations and they’ve always been there to help when they can.
Name: C***** H********
Date: 2022-08-15 06:07:13
Rating: 5
Comment: Vahe was courteous and professional. Always returned my calls and responded to all my questions. Great customer service. Highly recommended to anyone needing insurance.
Name: G********* N********
Date: 2022-08-05 03:05:38
Rating: 5
Comment: I had a great experience. Vahe does a great job with communication as well as explaining greatly the details of the policy and any changes made.
Name: O***** E******
Date: 2022-08-02 21:16:22
Rating: 5
Comment: The best. Excellent professional. courteous service.They were very helpful to find affordable car insurance that suits you.
Name: T**** M*****
Date: 2022-08-02 16:46:03
Rating: 5
Comment: I really love this agency, and I especially love working with Caroline. She helped me transfer from a different agency with transparency and ease. The prices and discounts are great, but I am more impressed with Carolines professionalism and kindness. She feels like a real person, and to me thats even more important than the actual dollar amount. I value honesty above all else when it comes to insurance, and I feel like they offer that.
Name: J****** L*****
Date: 2022-08-01 18:29:16
Rating: 5
Comment: I give all 5 stars for companys gret service! Big thanks to Mariam and Caroline for providing best customer service!
Name: s**** b*********
Date: 2022-07-25 23:51:05
Rating: 5
Comment: To begin with, it was a huge pleasure to be assisted by Caroline. She was absolutely professional and it was obvious that she knows what she is doing. Also, she has got a very charming and beautiful voice, by just talking to her makes your whole day, especially when she calls you early in the morning.So thank you Caroline.Can’t wait to talk to u again.
Name: H******** V*******
Date: 2022-07-19 14:57:38
Rating: 5
Comment: Mariam was very pleasant and helpful in providing me with my home and auto insurance. She always returned my calls and quickly responded to any questions that I had asked. I highly recommend her and the agency.
Name: m***** z********
Date: 2022-07-19 00:07:12
Rating: 5
Comment: I am loyal customer for 3 years already. Of course, sometimes, I think to walk away, but then I look back at their friendly team, great customer service and peace of mind that Sevana Soulakhians company gives me and I truly understand that they are just the best in their field! Thank you very much for all - especially for yearly customized calendars - it cheers me up every time i see it.
Name: D**** K****
Date: 2022-07-18 19:07:53
Rating: 5
Comment: We had a great experience with Vahe. He was very professional, answered all our questions, and very nice. We saved 1200 on our home insurance. Thank you Vahe!
Name: A**** B***********
Date: 2022-07-18 01:04:37
Rating: 5
Comment: I been customer for State Farm few years and I like it. Agents take care all kind of questions for insurance( Mariam, Inessa, Sevana, Satie.
Name: G***** M********
Date: 2022-07-15 17:21:27
Rating: 5
Comment: It has been a pleasure working with Sevana Soulakhians Agency. Caroline was very helpful over the phone. They are very quick with answering my questions and I will recommend this agency to all my friends and family!
Name: S**** P********
Date: 2022-07-14 20:50:22
Rating: 5
Comment: Excellent service very knowledgeable representatives. Today I spoke to Caroline She is very courteous and well spoken. Very knowledgeable, answered all my questions. very happy with the service they’re providing. Thank you again Caroline :)
Name: E***** S***
Date: 2022-07-12 22:13:14
Rating: 5
Comment: Grate agency! Always friendly and helpful. Mariam helps me every time! Thanks!
Name: B****** B**
Date: 2022-07-06 17:34:15
Rating: 5
Comment: Sevana and the rest of the reps at this location have always been kind. I highly recommend. They are informative and Professional!
Name: J**** M******
Date: 2022-07-02 01:32:06
Rating: 5
Comment: It’s my first time having a car in America and having to deal with insurance companies and thanks to Mariam this experience has been really easy. Appreciate her work! 5 Starts!
Name: S******* H*****
Date: 2022-06-29 23:19:09
Rating: 5
Comment: Sevanas team has made my experience with StateFarm top notch. I will continue to use StateFarm and would recommend to all.
Name: L**** G* C*******
Date: 2022-06-29 21:38:55
Rating: 5
Comment: Sevana and her team are terrific! Ultra friendly and super quick to address any question or concern. Highly recommend!
Name: J*** G*********
Date: 2022-06-28 13:38:18
Rating: 5
Comment: We want to thank Mariam and Savannah soulakian Group at state farm in Burbank they are professionals knowledgeable very good with customer service and I appreciate all the help, overall you guys deserve 10 stars thanks 1 million John G.
Name: S**** S*******
Date: 2022-06-23 17:31:07
Rating: 5
Comment: Insurance is insurance anywhere, but when they treat you like family no one compares.. This guys are a very unique and exceptionally qualified individuals, they gets the job done, exceeding in customer service care
Name: C***** M*******
Date: 2022-06-21 17:08:16
Rating: 5
Comment: Sevana Soulakhian State Farm insurance office has the best personnel in the business, they are very courteous, respectful, and their professionalism is excellent. They have helped me tremendously to pay less for insurance and save money. I recommend Sevana Soulakhian without any doubt.
Name: A*** M****
Date: 2022-05-21 17:30:07
Rating: 5
Comment: Great service. These girls are beautiful in and out. Happy to be back. Thanks SF
Name: H A Y K
Date: 2022-05-18 23:31:39
Rating: 5
Comment: Sevana and Vahe were really helpful and was answering to every single question regarding my home and car insurance policy. Will go back to them again and will recommend to others too. 👌
Name: T******* M********
Date: 2022-05-04 20:06:52
Rating: 5
Comment: Just made the switch to State Farm after being a Geico customer for over 15 years. Vahe at the Burbank office was awesome! He didnt hesitate to answer our literally numerous questions while we were hesitating to make the switch. He was very patient with us and explained all the details of our policy and went above and beyond in providing us with more coverage for even less than what Geico was going to rip us off with. Im definitely feeling more confident now that I have one person to work with every time I call or have questions - not a call center. Thank you Vahe!
Name: H** H*****
Date: 2022-04-14 18:13:05
Rating: 5
Comment: Thanks so much Vahe Ghukasyan for taking care of me. I’m very happy with my new policy. Thanks again. You are highly recommended. I give five stars to your entire agency. 👍👍
Name: A****** P*******
Date: 2022-04-13 19:06:24
Rating: 5
Comment: Shopping for new car insurance has always been something I found an annoyance and frustration. But Mariam made it all so easy and straightforward. Things were communicated simply and promptly, which to us was very important because there were a lot of life changes we were experiencing as a family. But also, the way she helped was always genuinely in our best interest. Couldn’t ask for a better agent and insurance company.
Name: Z**** N**
Date: 2022-04-09 19:56:38
Rating: 5
Comment: Ive have been using there service for many year. I first started with my home ins and auto ins and recently include my business policy with them. Provided great service! Great communication.
Name: S******* G*
Date: 2022-03-29 20:19:52
Rating: 5
Comment: I have been trying to get proper disability insurance for a very long time now and Vahe was able to set me up with a great plan within the hour. Took very close attention to detail in my professional life (I’m a hairstylist) to choose the best plan for me. Extremely friendly and efficient! Highly recommend for all insurance needs. I will be back to switch over my current insurance policies to State Farm!
Name: E***** N******
Date: 2022-03-24 20:03:48
Rating: 5
Comment: Miriam and her team are always super helpful with any sort of concerns that come up, great customer service!
Name: o**********
Date: 2022-03-17 03:11:43
Rating: 5
Comment: Best place ever to do your insurance! Always willing to help and find the best option for you!
Name: A*** V*****
Date: 2022-03-15 17:54:11
Rating: 5
Comment: I have car insurance for almost 10 years in California that includes my last one, 1.5 years with State Farm Sevana Soulakhian’ office. I can tell you that it is my best experience that I ever had. I really love their teamwork, management and They’re always ready to solve my problems with the best attitude. I am so happy to have insurance with them and for sure I will continue with them for ever.
Name: E**** K*********
Date: 2022-03-14 18:31:01
Rating: 5
Comment: The best and the most reliable office I’ve ever dealt with, every agent is ready to go above and beyond to make sure you’re satisfied, thank you
Name: R
Date: 2022-03-07 17:47:19
Rating: 5
Comment: Sevana and her team have delivered impeccable service. As a new client, they walked me through the process and explained thoroughly the benefits of switching to their company while giving me multiple coverages at a great price point. I look forward to doing business with them over many years, and highly recommend them to anyone looking for State Farm. Thanks Sevana & Amazing Team!
Name: J**** B********
Date: 2022-03-03 04:45:08
Rating: 5
Comment: Theyre great ... wonderful customer service and very helpful. Im glad I have a policy with them
Name: M****** H****
Date: 2022-03-03 01:55:55
Rating: 5
Comment: Sevana and team members, Mariam, Eric, Inessa have done an amazing job servicing me after joining State Farm. Definitely recommend going through them with peace of mind knowing you’ll be taken care of after joining! Pleasure doing business with them
Name: S*****
Date: 2022-03-01 03:08:12
Rating: 5
Comment: We have been working with Sevana and her team for a while and highly recommend her agency services.All the agents are professional, knowledgeable and extremely helpful.Recently I had a pleasure working with Roman and Eric to getting an insurance policy. Roman offered me a great coverage with a reasonable price. Thank you Roman and Eric for all you have done.
Name: S*** A*********
Date: 2022-02-28 02:38:09
Rating: 5
Comment: I would highly recommend this insurance company. I shopped around and no one gave me better coverage and price than Roman did. He is extremely professional and friendly. Thanks, Roman
Name: b*** b*****
Date: 2022-02-27 17:16:21
Rating: 5
Comment: I have used Sevanas office for years. I initially went there because that are located at the end of my street. Ive stayed because of the excellent service.They are always looking out for you, coverage that you need and answers to your question. I recommend this office to anyone looking for an agency that will take care of you.
Name: D**** H*******
Date: 2022-02-26 07:13:05
Rating: 5
Comment: Roman,I want to take this time to thank you for dedicating the time that you did to provide me with the best suitable coverage for my needs, and the needs of my family. You took your time to explain the policies in detail, the difference in policies and did not shortcut your way to selling me the generic policy. You helped tailor the best policy to what suits me best.You can expect my continuous dedication and commitment to state farm, thanks to the service you provided.
Name: N**** D********
Date: 2022-02-18 23:16:01
Rating: 5
Comment: Great customer service! They were persistent, helpful, and super kind! Needless to say, they got the job done very quickly. 10/10
Name: M*** K******
Date: 2022-02-18 23:03:37
Rating: 5
Comment: I called and spoke to a gentleman named Vahe. He was very helpful with all the questions I had regarding my bills. Definitely recommend speaking to him with all your concerns !
Name: F****** A*****
Date: 2022-02-15 18:33:14
Rating: 5
Comment: It was a pleasure talking with Eric Panosian Customer service Rep. this morning.He took extra time helping with my questions and working through details.I could not ask for a more professional agent. He cares about his Clients.I would Gladley recommend SEVANA SOULAKHIAN STATE FARM AGENCY INC. to friends and family.Thank you .
Name: N***** B********
Date: 2022-02-15 18:08:48
Rating: 5
Comment: If you’re looking for insurance whether it is car, home, or life insurance I highly recommend Sevana’s Agency. Sevana was not only very professional but the information she provided was very helpful. She was able to provide me with the best rates and helped answer all my questions and concerns. I recommend contacting Sevana or her team for the best service!
Name: C***** M*******
Date: 2022-02-14 21:20:36
Rating: 5
Comment: Mariam was such an amazing help! She took her time to get explain the type of coverage that I was asking for and helped make the process much easier! Thank you State Farm
Name: A** P********
Date: 2022-02-12 18:52:17
Rating: 5
Comment: If you are in the market for insurance this is the first place you need to contact. Roman is professional, I needed car and life insurance fast and Roman was able to provide me options quickly that day. He walked me through every step and explained my policy thoroughly. I felt valuable customer. Five Star Service hands down
Name: l***** s*********
Date: 2022-02-12 05:52:59
Rating: 5
Comment: Looking for insurance on its own can be a very stressful process, yet working with Sevana and her team was far from that. Sevana was very professional, attentive, and trustworthy. She listened to all our concerns and helped us secure a policy which met all our needs. If you are looking for someone who is going to provide you with exceptional service, knowledgeable and professional, Sevana and her team are a perfect fit for you.
Name: D**** K***
Date: 2022-02-11 19:17:23
Rating: 5
Comment: Mariam especially but her coworkers were super helpful and thoughtful in getting car insurance as we moved to CA. They were so kind and warm as well, answering every question and responding to emails promptly.
Name: A**** B**********
Date: 2022-02-09 20:00:12
Rating: 5
Comment: Very professional and nice. If you guys don’t have a representative yet. Highly recommend, will get you the best prices and customer support.
Name: L***** y******
Date: 2022-02-04 03:18:55
Rating: 5
Comment: I just wish to express my complete satisfaction in bringing my homeowners and auto insurance policies to the Sevana Soulakhians agency. Romans extensive research into finding our family the perfect policies saved me tons of time and worry. Now i know that all of my assets are covered, i have life insurance as well and that if I should ever have any questions, Roman will always be there. Thank you, Roman, for making my insurance buying experience a stress-free one!
Name: B***** S*******
Date: 2022-02-02 01:21:03
Rating: 5
Comment: I spoke to representative Vahe Ghukasyan and he answered all of my insurance related questions. He was very knowledgeable and patient.
Name: S**** K*******
Date: 2022-02-01 00:38:28
Rating: 5
Comment: Spoke with Vahe today and he helped me with with some payment confusion. Very cool, professional people and great to work with.
Name: K*** W*****
Date: 2022-01-28 23:59:55
Rating: 5
Comment: I haven’t had the best experience with insurance agencies in the past, especially from a customer service perspective. I was a little skeptical but Vahe has been there every step of the way and has made me feel very at ease. It never feels like a game: I have a problem or question, I reach out to Vahe, he resolves it. Would recommend this agency to anyone considering it.
Name: h******
Date: 2022-01-28 23:10:15
Rating: 5
Comment: I only called to get help on a payment, however I couldn’t help but notice the great customer service, Vahe was a great help, very responsive and professional, looking forward to calling again
Name: A**** D********
Date: 2022-01-28 22:47:55
Rating: 5
Comment: I called in to get a little help with the payment process and was assisted by Vahe who was extremely helpful and professional. Made the process very easy and fast.
Name: M**** D***********
Date: 2022-01-27 20:35:07
Rating: 5
Comment: I was looking for insurance services for auto and home insurance and came across State Farm! Luckily, I received help from a representative named Mariam, she was awesome! She was able to explain everything in detail and immediately I was sold! Ever since I signed up with State Farm, I’ve been extremely happy with my services. Thank you so much!!
Name: N**** G*********
Date: 2022-01-27 07:52:06
Rating: 5
Comment: I wanted to say that this agency is the best agency i worked with. Mariam helped me with getting the best option out there. She works very fast and very well organized and detailed. Contact Mariam the office manager for any insurance needs!!
Name: S**** O**********
Date: 2022-01-27 07:39:10
Rating: 5
Comment: Im very happy that i came a cross this agency.Mariam was very fast at picking up the phone and she was very detailed with explaining my coverages and applying really great discounts that helped me with my rates. She gave me really high coverages which i can fully protect my assets . Thank u so much Mariam and sevana Soulakhian office 👍🏻
Name: V***** V*******
Date: 2022-01-26 18:23:14
Rating: 5
Comment: In this age, it is very difficult to encounter a business with a good customer service. Sevana’s office is an exception in that case. I’ve never seen a team with everyone so customer-friendly in my life! My agent, Roman Poghosyan, is the gem in this sea of diamonds. He hooked me up with the highest coverage available which turned out to be CHEAPER than what I was paying with other company, and also added life, health, house and umbrella insurance to my portfolio. This amazing person is the most professional, detail oriented, serious, kind, and caring agent ever. Besides insurance, he helped me to find other connections and introduced me to a wide network of different professionals in our community. Thank you for your help Roman, you’re more than an agent to me: you’re like a brother.Please contact Roman for all your insurance needs.
Name: A**** N*********
Date: 2022-01-24 19:03:13
Rating: 5
Comment: When it comes to insurance there is no option better. Roman was extremely helpful and professional. You can always rely on them and give a call whenever you have questions. Very responsive and they know their job very well. They’ll put the maximum effort to get the best for their customer 11/10 recommended.
Name: K***** S*********
Date: 2021-06-12 04:53:14
Rating: 5
Comment: Sevana has been my agent for many years and I have recommend all of my friends and family to her. Her office is very professional with prompt service. Prior to switching to Sevana I was insured with AAA for 31 years and nobody except Sevana was able to give us a better deal. Please go see her and her team!!
Name: K*** L***
Date: 2021-06-11 22:13:34
Rating: 5
Comment: Very happy with the agency I chose to work with. Mariam has helped me very much by explaining everything in detail on what i am receiving with my policies. I would recommend my family and friends to work with this agency!!!
Name: W**** K
Date: 2021-05-12 20:03:39
Rating: 5
Comment: Mariam contacted me offered to give me pricing on my commercial insurance and actually beat progressives rates! I’m extremely happy with the process. It easy to get in contact with Mariam and a pleasure. I will recommend my friends and family.
Name: K**** F*****
Date: 2021-04-17 19:43:49
Rating: 1
Comment: I am blown away that this agent and office has good reviews. I inherited them when another agent retired (at least I think thats what happened). Anyway, I did not choose them.The service has been horrendous. Nothing but problems. Every time I spoke with one of the people in the office about an issue and being dissatisfied, her response was always Youre welcome to shop around for another insurance carrier. So thats what I recommend: look elsewhere.
Name: J*** K
Date: 2020-12-05 22:02:48
Rating: 5
Comment: Awesome service. None of us are perfect but the real test is if you can admit it and then fix to the satisfaction and/or beyond, they do both. Sevana and Satie are well versed in what they do, on top of their game and they get it done right.
Name: c******** a*****
Date: 2020-04-10 21:22:55
Rating: 5
Comment: I really enjoy working with this team, Chris is a very diligent agent! Thank you for your swift responses. Give Chris a call and request a homeowners insurance quote, or any insurance quote he will provide you excellent service and a great policy rate.
Name: T***** V*****
Date: 2018-07-25 23:36:07
Rating: 5
Comment: I just purchased car and renters insurance and Sevana was super helpful. She gave me such a great deal. I was paying a lot more. I would totally recommend her and State Farm for your insurance needs.
Name: R***** P*****
Date: 2018-06-15 19:04:24
Rating: 5
Comment: WOW We just saved $310 dollar on our Insurance A Month!!!!!!!!!!!!I dont know about you guys, for us it is huge.We were so fortunate to come across Chris & Sevana.They were able to help us save $310 a month!!!!And at the same time- finally,we got ourselves covered.(With the best Insurance polices our budget can buy)BY THE WAY- Efficient and providing their customers with the best customer service.They customized our policies to meet our needs!We highly recommend them for your insurance needs.We switched over our Business Auto insurance policy, our general liability policy, our workers comp policy, our home insurance policy, umbrella policy, our renal condo policy, and our earthquake insurance.We are going to meet for Life insurance and disability insurance very soon.*Finally licensed insurance agents that give us a peace of mind because they are so organized and responsive.What more can I say, its a win win :)
Name: A** A*******
Date: 2018-03-23 06:11:44
Rating: 5
Comment: I highly recommend Sevana and Sati! They are both very professional and provide excellent customer service!! I felt very comfortable providing my information to them!!! Very happy with the Service and my policy!!!
×
Name: P******* V********
Date: 2024-07-01 22:50:10
Rating: 5
Comment: Great people I’ve had them cover my cars for a couple years and never been disappointed they always help in every issue I’ve had and always looking to get me the best rate possible:) Thanks Caroline you are the best!