Wheelchair-accessible entrance
Yes
Shelter Association-Ann Arbor in Ann Arbor
Categories
Location on the map
Ann Arbor, Washtenaw County, Michigan, US
Accessibility
Phone: +1 734-662-2829
Site: http://www.annarborshelter.org/
Site: http://www.annarborshelter.org/
Opening hours
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Comments (48)
This place takes great care of you when youre homeless and find you your own place with us good to Veterans especially all of your needs are met while youre there a food Water coffee three months I got my own place through a voucher from the Ann Arbor Housing Authority was only there for 3 months as opposed to being at the Detroit VA as a veteran was therefore a year and 8 months and never got anything accomplished being homeless and so my fiance is a veteran to and hes the one that told me about the shelters in Ann Arbor and the VA Ann Arbor and to come here and thank God I did cuz almost 2 years in the Detroit system I got absolutely nothing accomplished turn down for service-connected disability turn down voucher and being here for months and Ann Arbor VA system homeless system I already have everything taken care of that I needed done reapply for my va connect service-connected disability and got at apply for a voucher the case managers here are amazing everyone at the delonis shelter Rock truly they busted their butt for me and I thank the Lord that I moved to Ann Arbor VA
Volunteered in community kitchen with Food Gatherers. Awesome experience and other volunteers were friendly and enthusiastic! Scott (Manager) is the best!
If you write up the staff you will have a popularity contest come down on you! They will use clients and the police against you! I came to the place by cab from St Josephs hospital. They arr trying to criminalize me roigjt now! They are taking the word of someone whos on parole over mine!
The Food Gatherers Kitchen is an idea ahead of the curve. Should be a law for every city to follow this humane model. An exceptional community service.
I never thought Id have to use a shelter, but this place is awesome!!!The staff. Travis Olivia, Mary Ann and Amy are absolutely fantastic
Ineffectual Management, lazy, cynical, they like to bully, but it comes off as sad: Example; Executive Director, Ellen Schulmeister, gathered all Operations staff for a meeting, and said, why does everyone look so nervous, youre not getting fired, but I could! Ladies and gentlemen: that is textbook managerial insecurity. Passive-aggressive bullshit tossed out at a grossly underpaid, overworked, and underappreciated team. Pathetic on so many levels. Time for complete replacement of the Delonis Center Management, Board, and every person that has allowed this grotesque managerial behavior to go on for so long.
I WAS THERE TWICE SOME WAS GOOD SOME NOT I HAD GOOD SUPPORT FROM STAFF HAVE NO COMPLAINT I JUST TOOK DAY BY DAY MADE SOME FRIENDS SOME WERE NOT FOOD WAS A FLAT ZERO I GO BACK TO VISIT AT TIMES I ENJOY IT I THINK IAM IN GOOD STANDING JENNIFER WAS MY CASE WORK A FINE JOB
Very welcoming dont have to stay at the shelter to access the community kitchen
Homeless can happen to anyone...their services for someone whos going through something is second to none.
Cant wait til my foundation is putting this place out of business for good!!#patrickshirleypetsandpeoplefoundation
Volunteered here. Amazing staff. They are so energetic and positive.
Its hateful. The residents their are ghetto and immature and most have no manners etc.
Great! Loved it!!
Thank you for all the help that you give to those in need God bless all of you youre in my prayers
Always workin g to help the homeless community and provides free meals to those in need
Worst thing that has ever happened for the local homeless it is run like an internment camp where you are brain washed and readied for reentry into society.
Ive seen Robert j delonis center help a lot of folk. I like it.
Clean place, friendly help,& good food
They do alot of good for people
I love this place. Theyre my familiy.
Homeless shelter. I served lunch to homeless and those who are in need of food.
Because it is safe for women at the warming center
Good Working people and Gooood Fiid
One of best local non-profits
Its ok
They are very bias who they let in
Good to help out needy.
Friendly and helpful people
Lots of services to help people
Very friendly staff.
Free lunch and dinner.
Great people here to help
Ok
Awesome
Good
Good people
Very helpful
Good place
Total reviews rating 4
48 Reviews for Shelter Association-Ann Arbor 2023:
Review №1
2022-06-23I told them I lost my job and couldnt donate any more. They billed me twice after that. That is cruel. If this isnt resolved, this review stays up. Quit stealing my money. I thought I was perfectly clear.
Review №2
2022-05-08I be tried several stores in the Washtenaw county area and jars on Packard and flat have the best prices and the best quality very worth the price
Review №3
2021-08-03Its okay because the food is usually ok. And they used to make it easy to get identification, but now its harder. And also for Ann Arbor the shelter is small and there is a waiting list to get in there.... Yes a waiting list for a emergency shelter. This is only addressing a small fraction of the homeless population. Ann Arbors has so much help for housing they just need a 300% larger shelter that is a immediate emergency shelter. All they would have to do is separate individuals based on behavior factors and keep control without losing the mission.
Review №4
2019-04-26The shelter provides a safe, clean place to stay when life leaves you homeless. They also have health services and are a great resource center. There are free meals for anyone at Noon and 5 pm on weekdays and 3 pm on weekends.
Review №5
2018-05-17The staff actually cares. All the social workers actually do work. The food is tasty and nutritious. The beds are comfortable. They help with bus tokens. Theres a Narcotics Anonymous mtg here on Sundays. Many of the staff are in recovery and can connect you with others in the recovering community. The AAATA bus comes right to the front door. This was the last house in the block, so to speak, for me and its helped me get my life back!!
Review №6
2018-11-09LOL, to all the fake people who act as if they care. We never got into any shelters in the Washtenaw county area. They were supposedly all full. I didnt even get a call back from this one. Cold is spending thirty plus nights in a car. Thank God I had one. All of Ann Arbor and Ypsilanti should feel ashamed. All the donations Im sure that are given to help homelessness obviously isnt being spent for that purpose. I guess its better spent on employing people. Praying one day God will position me to do more than these so called agencies did for me.
Review №7
2017-07-17To be honest there isnt much upside to the delonis center. The staff is rude and unfriendly with the exception of one person. They will tell you if you want a bed you need to call a phone number to get regestered and come back before they open. The problem with that is they never have any beds. So all they are doing is getting your hopes up. Staff plays favorites and are friendly and helpful to Some, rude and nasty to others. When they tell you they have no beds, dont bother asking what youre supposed to do, because they will tell you that they dont know. Somebody who knows what they are doing needs to take over and fix this place. For the staff to imply theres a bed when there really isnt is wrong, youre giving false hope to people who pretty Mich have no hope. To not have any idea what to do when there are no beds, is unacceptable. The only bright side is the food is ok and of youre registered you can take a shower. Otherwise if youre homeless in Ann arbor, just leave and go someplace else because youll have better luck
Review №8
2018-02-12Most of the positive reviews on this page are about the kitchen that is run by Food Gatherers. Food Gatherers is where most of the volunteer work is done. The actual Shelter Association (a seperate entity) is pure trash. There are maybe one or two staff members that are polite and the rest play juvenile games with the consumers as they call them (not making this up). The other reviewers that had obviously used services at the Shelter Association (not Food Gatherers) are not lying when they say staff plays favorites and I had an almost identical experience as the reviewer Sheila did, with staff taking a known pathological liars word over mine which resulted in me being exited from the winter rotation program a week before Christmas. The man told them that I had been using my cell phone after bedtime (again, not making this up) and this was apparently enough reason for them to exit me in the middle of one of the coldest Michigan winters on record. Any attempt to appeal or complain about staff abuse is met with an almost militaristic response, where the appeal board sit around a desk basically mean mugging you the entire time, and as far as I could tell problems were very rarely resolved or even considered. The only way I can describe this place is dystopic and completely mismanaged.
Review №9
2017-05-05When in need I highly recommend you go to the Delonis.Once, the staff sees youre serious about improving your situation, they become even more serious about aiding you. Traci is my case manager. Shes the best!!Please keep in mind, there are both good and bad staff where ever you may go.
Review №10
2017-01-05They are doing a very tough job in an amazing way. They always need more volunteers. Please do join in and help the community. Call and ask them how you can help out with their kitchen shifts.