The UPS Store in Troy
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Location on the map
Troy, Oakland County, Michigan, US
Site: https://locations.theupsstore.co...
- Monday:8:30AM–7:30PM
- Tuesday:8:30AM–7:30PM
- Wednesday:8:30AM–7:30PM
- Thursday:8:30AM–7:30PM
- Friday:8:30AM–7:30PM
- Saturday:9AM–4:30PM
- Sunday:10AM–3PM
The UPS Store in other cities:
My go to store for shipping, notary and printing needs!
Very clean location, the employees that run this location are very polite and courteous. Something you don’t see often in customer service roles. If you have any questions, they will always try to get an answer for you and will let you know if they don’t know.
Went here to get something notarized. Staff member was friendly and helpful- he efficiently multitasked and took care of all customers. Will go back in the future.
Overcharges for Notary. Asks for $5 for every page. Other ups would do approx 10-12 documents for the same amount.
Called the store at 7:15 pm today to pick up the package myself as it was an emergency, confirmed from the person he will be there until 7:30 pm(store closing time). When I reached at 7:25 pm , store was closed.This is terrible customer service.
Of all the UPS locations Ive visited to send my items all over the country, this one is hands down the best, friendliest and most helpful!
Not open. 11am Sunday. Website and door says open at 10am.
The manager was extremely helpful, going above and beyond to suggest appropriate box sizes and help me pack my boxes.
Friendliest team at this store.
They always take care if me quickly. Great service.
Very polite and nice guys every time I walk in
Cody is great! Thanks for going above and beyond to ensure customer satisfaction
Very friendly and efficient. Love this store
Good place. Gets my work done quickly
Looks like its either being torn down or rennovated; either way theyre not open.
Very good and fast service!
Very quick to help you with what you need.
Quick, friendly. No hassle
Very helpful, nice location...
Total reviews rating 4.2
29 Reviews for The UPS Store 2023:
Review №1
2021-07-22The employees are very nice, and very efficient. They get very busy sometimes but manage to speed through customers with a smile on their face. This is my go-to store to help me run my small business.
Review №2
2021-04-26The Manager of this store - Cody - is a gem. He is very respectful and provides outstanding customer service. If you are looking for a UPS store, come here. This store will serve your needs and go above and beyond to help you out.
Review №3
2021-09-19Came to UPS on Sunday during business hours at 10:30 am. The door was lock and didn’t see anyone in the store. Drove all the way here for nothing. If ours change, need to update store hours on web site and google.
Review №4
2020-07-19I visited this UPS Store location for the first time today (my local store is closed on Sundays) and enjoyed five star excellent service! Gabriel was very polite, professional, and (correctly) wearing a mask. He helped me bring in my six large packages from the car during a thunderstorm, and checked me out quickly, with a smile. I will go out of my way to visit this location again.
Review №5
2019-11-12I stopped into the store to have some of my packages returned. Several other individuals were also returning multiple packages and the store was very busy. The gentlemen behind the counter were so quick and efficient to get all the customers serviced timely. They were so polite and kind. They really set the bar for excellent customer service.
Review №6
2021-07-21Appointment schedule does not work. Person responsible by notary service not available and they did not cancel the appointment set up. I arrived on time and got a very unfriendly treatment as it was my mistake!
Review №7
2019-09-07I walked into the store and needed to ship some documents and was greeted by the guy behind the desk. I think his name was Aaron. I had never shipped something from the UPS store before and he was very helpful and patient with what I needed done.
Review №8
2020-08-01Staff is amazing!Friendly and very helpful.Any time I’ve been there there’s a young guy who is very nice.Also the store is clean and organized.
Review №9
2018-01-13Excellent customer service! Quick, friendly, helpful, expert service. Came in on a Saturday afternoon and was in and out in under 3 mins! Will be doing all my UPS errands at this location.
Review №10
2022-02-21It is the most friendly UPS store.