Wheelchair-accessible car park
Yes
Shoemakers Garage in Kalamazoo
Categories
Location on the map
Kalamazoo, Kalamazoo County, Michigan, US
Accessibility
Wheelchair-accessible entrance
Yes
Offerings
Oil change
Yes
Amenities
Mechanic
Yes
Planning
Appointments recommended
Yes
Phone: +1 269-345-1071
Site: http://www.shoemakersgarageinc.com/
Site: http://www.shoemakersgarageinc.com/
Opening hours
- Monday:7:30AM–5:30PM
- Tuesday:7:30AM–5:30PM
- Wednesday:7:30AM–5:30PM
- Thursday:7:30AM–5:30PM
- Friday:7:30AM–5:30PM
- Saturday:Closed
- Sunday:Closed
Comments (60)
I have had the simultaneous pleasure and misfortune of needing the services at Shoemakers multiple times recently. Of course, no one likes when their car breaks down for whatever reason, but if it happens do yourself a favor and get it towed or driven down to Shoemakers. The repair costs are very fair and despite how busy they always are Ed makes sure to let you know that your business is important to them. Ed also makes sure to educate you on your repair, and he tailors his industry language to your knowledge level without making you feel dumb. I was always well informed throughout the repair process as to the progress and difficulties. I would wholeheartedly recommend Shoemakers to any family member or friend.
Highly recommend. The guys are very friendly, they get things done quickly and they keep you updated on whats happening with your vehicle as they are doing it. Ill be taking all of my cars here from now on. If i could give them 10 stars i would.
Adam and his team went above and beyond to get my car back on the road. Great customer service, great workmanship, and great prices. You can tell the team takes pride in their work. Shoemakers Auto is fair and honest and a pleasure to do business with. Thank you
I dont understand the one single negative reviews, but there must be more to that story than the person states. The owner of this fine establishment along with his wife strive to keep their customers satisfied. They have gone above and beyond on numerous occasions in order to do the right thing for the customer. The ownership takes great pride in what they do. Their professional technicians are extremely knowledgeable and qualified to perform their job duties. This facility has a high standard for their technicians and only the best are retained. I have seen many Auto repair shops, and to say that this one is top notch is an understatement. Continue doing what youre doing, Shoemakers Garage. Theres a good reason that youve been a staple in the community for so many years.
If what you want is high quality work done by professionals at a fair price, this place is for you. Adam and the guys just finished a major brake/suspension overhaul for my Silverado, and now the vehicle rides and brakes perfectly again (at or better than brand new). This place is Top Shelf.
Love working with Shoemakers! They always take care of us. They call and give the download before making any repairs and you dont have to worry about them making repair suggestions that arent necessary. Super friendly and willing work with your schedule.
My family has been coming here for years! One of the mechanics took over when the previous owner retired. They have gone above and beyond in customer service! He and his wife and mechanics are doing a wonderful job! This place will be here for many more decades. I am very happy with the service I received. I would recommend Shoemakers to anyone!!
I have had nothing but positive interactions with this shop. The managers and employees are extremely professional and have great communication. They kept me in the loop as they fixed my vehicle from start to finish. I have sent my friends to them and they were extremely satisfied. I wish more places in Kalamazoo ran such a professional business. Nothing but good things to say about Shoemakers.
Ive had my Jeep in there several times over the last 6 months for different issues and theyre always so helpful in diagnosing the problem and getting it fixed. Adam, Ed, and Scott are great and glad my Brother recommended them to me. I wouldnt go anywhere else.
Shoemakers is the place to go! They are the type of shop that you go there once and you dont trust taking your vehicle anywhere else. Motor swap, transmission service, clutch, brakes, wiring, oil changes, they have done it all and I couldnt be happier with the work. Extremely polite, knowledgeable, and A+ business ethics. They figure out whats wrong and fix that. Great group of guys and I send them all my business; family, friends and anyone who needs anything done. A+ 10/10
Adam was able to help me out big time for a quick job. He is knowledgeable, honest, and straight forward with his customers. I will definitely be taking my car back to Shoemakers.
I dropped my car off at 8 a.m. on a Monday for wheel bearings. At 11:30 a.m. I got a call saying my car was done! Not only were they fast they were very courteous. I was very pleased with the service and my car feels great now!
The only place I trust!! Honesty and integrity, which is hard to find anymore. Theyve always been friendly, thorough and upfront. Worked with our service contract to make sure our last repair was covered with little out of pocket expense to us. Fixed problems another garage caused in the past. Always goes above and beyond for their customers. Highly recommended.
This group of guys are honest and very friendly. They are more interested in solutions for the customer than profit. I have had numerous times where they would keep trying to figure things out and make everything right. Very grateful and thankful old fashioned values are alive and well. I wish only success for this company.
1st., I would like to Thank, Adam for a good repair on my vehicle. We, had a few parts cost disagreements and 1 whether or not part they put on which I did not need.2ndly, after a few days after I got it back I, looked under my hood and too my dismay the mounted to the fender wall fuse box...the front cover panel was ripped off and dangling on the power cables.I, called about it and talked to another guy Ed...while discussing the situation he promptly went into a cover up mode...even to the point of covering for the mechanic.I, just wanted it glued back together but, since he was making excuses...instead of saying...(Im Sorry, bring it back and Ill have him glue it back together along with a Apology), he made more excuses...so I know that he was so old a d stuck in the pass IGNORANCES of times gone by. I, just promptly got off the phone.When, conducting business, sometimes we have to look past a persons bad behaviour and make suffice for what we have need for.
Excellent!! The Owner Adam did an exceptional job on my jeep! He helped me diagnose the problem and then walked me through everything step by step. Best customer service in Kalamazoo by far!!
They replaced my alternator within one day and had me back on the road! Honest, reliable, and fairly priced. Recommend.
Went out of their way to get my tire fixed while I was at work on short notice. Great people!
My daughter attends WMU and had brake problems. The issue was fixed in less than a day. All of this was done from Livonia Mi. by phone. I would highly recommend Shoemakers Garage and their professional staff to anyone. A++ work!!!
Had a super charger belt break on an older Buick while in town for work. They got it fixed same day, even stayed after 5pm to finish it up. Price was 5 star too.
Only one machanic they had i liked and they got rid of him. Miss when gary owned it. New owners are Very Rude people. Including the wives of the machanics. Too exspensive and the owners wife is rude. I tried to rate them on FB and they got even more rude with me. No one id want working on my car. I wouldnt even give them a star. More like half.
Very polite staff. The owner Adam will go out of his way to make sure your happy and your vehicle is fixed properly the first time!
Shoemakers is the ONLY place we will take our cars and trucks - for maintenance, repairs, tires, and upgrades. We refer everyone we can. Wonderfully run!!!! Shoemakers all the way!
This shop has been working on my vehicles since I could drive. Always friendly, efficient service done right. The owners do what is right for the customer and make sure their employees do too!
Great service as always. Adam and crew always take care of my vehicles. Highly recommend.
Just called 8/11/2017, guy who answered was rude and arrogant. When I asked him how much for a diagnostic, its a whopping $80! And I was told take it as you want it pal just for saying what competitors charge. No thanks for your services
Finally found someone to fix air in my car. Great service and done in 1 day.
They are great honest people thanks Ed and Adam my van goes right into gear now. Shoemaker Garage will get you right😎
Great work and very professional. They make sure that customers are satisfied. Will definitely be returning.
Very helpful folks, thank you!
Hopper is the man to fix your daily driver. Ask him about the racecar named project grey matter
The are extremely good and frenidnly and always honest with you about your car
Love them, never go anywhere else!
They did a precheck for a car we wanted to buy. They gave us a full report.
Great staff! Very knowledgeable and excellent service.
Excellent service, knowledge mechanics and fair price for service.
Always excellent work, with prompt service.
Nice and tells the truth
Great people, and service. Would definetly recommend
Honest and quick. Will not go anywhere else in Kalamazoo.
Good service. Prompt attention to vehicular problems.
The best most knowledgeable about imports
Great service, great people, great prices!
Always has excuses and never service people.
Recommend this place 100%!
LLP
These guys are great.
Honest and reliable !
Great service!
Great service!
Total reviews rating 4.7
60 Reviews for Shoemakers Garage 2023:
Review №1
2022-05-10Took my car in for leaky AC and suspension check. They couldnt find anything wrong with the AC and recommended an alignment only for suspension. Everything was reasonably priced and the work was done quickly. Very friendly staff.
Review №2
2022-04-08I have been a shoemakers customer for a long time and I fully trust Adam and his crew. You cannot go wrong bringing your vehicle down for no nonsense service.
Review №3
2021-08-24Adam is very friendly, down to earth, and professional. He and his staff did whatever they could to make an expensive brake job more manageable. I appreciated their honestly and transparency. Will definitely be going back for all of my auto maintenance, and would highly recommend them to anyone.
Review №4
2021-04-26Reposted from my original yelp review:I initially went to Shoemakers since the mechanic from a recent trip to Toyota for an unrelated service said I had a leaky axel seal so I went to Shoemakers because they were much closer to my home. Shoemakers looked at the report then upon further inspection (cleaned under the car, then attempted to drive it around so they can see whether it would leak) found that there was actually no leak at all! They are very thorough in their care for the car and took the time to explain everything to me, they saved me from having to pay for an expensive and unnecessary service I would have had at Toyota.They are incredibly friendly and courteous even offering to drive me home after they found out i was planning on walking in -9 degree weather. I will be back and Shoemakers will be my go to mechanic.Since then I have continued to use Shoemakers as my go to mechanic for general maintenance. Their prices are very fair and service is quick. They have continued to be professional and courteous. I recommend them highly to everyone!
Review №5
2019-09-18Brought my sons car to Shoemakers Garage.The folks there are professional and courteous. They knew what the problems were with the car and got it running great again, in a very short time, for a reasonable price. Now my son is happy with his car:-)I would definitely recommend Shoemakers Garage!Thank you Ed and the mechanics for a job well done.
Review №6
2020-05-12I had nothing but a wonderful experience. I dropped my vehicle off on my way to work for tires, alignment and a new headlight and it was done by lunch. Adam called when he noticed I was getting close to needing an oil change and was very kind in asking if I would like to have them take care of it or if Id like to wait. I look forward to doing business with Shoemakers Garage in the future.
Review №7
2019-12-25Desperately called 12/20/19 after my car was violently shaking and felt super unsafe to drive. They was busy but told me if I could bring it over they would do their best to fit it in, prior to Xmas.Everyone I spoke to was extremely polite and understanding as well as professional. They assessed my car and told me what needed to be done and what was recommended. There was no pressure to have them fix everything and I ended up having them fix the stuff I could afford leaving some minor stuff to be changed by myself to save money. The pricing seemed very reasonable and compared to other places was significantly cheaper. They had my car fixed over the weekend and Im extremely happy with results.Will definitely be using for all future auto needs definitely going to be my go to shop.Recommened.Thanks a bunch guys
Review №8
2019-11-16These guys have serviced my Moms car for better than 20 years. Had to recently put my Mom in a nursing home, and needed to get Moms car serviced one last time before I put it up for sale. When I came to pick the car up Gary asked about my Mom and was genuinely concerned about her. They not only offer top notch service and repairs, they make you feel like you are part of their family.
Review №9
2019-11-14Always have had great service here. Staff is very friendly and they take time to go over the repairs with you to make sure you understand why the repairs were needed. Great communication throughout the process too. Sometimes hard to get in right away because of how busy they are but the reason they are busy is because they are good! I wouldnt go anywhere else for my automotive needs.
Review №10
2018-02-01Shoemakers Garage did a great job on my car. I needed significant work to it that I thought would cost an arm and two legs. Ed was very helpful and clear of my options. They were able to get my car in quickly and perform my repairs. I have since used them 3 more times and have ZERO complaints and only praise to give.I have noticed something in common with most reviews of repair places that are negative. The reviewer never mentions how the treat others at time of service or mention if the took the recommendations offered by professionals. It never hurts to shop around but it is your responsibility to get all the information before you authorize a repair shop to perform work. After the fact you should check out that the work done was agreed upon and completed as explained earlier, if not resolve it like an adult.