Siemans in Bridgman
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Bridgman, Berrien County, Michigan, US
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Site: http://www.siemans.net/
- Monday:9AM–8PM
- Tuesday:9AM–6PM
- Wednesday:9AM–6PM
- Thursday:9AM–8PM
- Friday:9AM–6PM
- Saturday:9AM–4PM
- Sunday:Closed
The dealership , Siemens in Bridgman Mi is ridiculous , Having my service dog with me , the service manager would not supply me with a rental vehicle. Sighting that they do not allow dogs in their vehicles, so I have to be curious how they know what takes place with a rentalvehicle once it has left ... Your company as a whole has gone above and beyond to make warranty repairs as difficult as possible on your customers , Refusing service and/or being rude to a service Dog and handler is not only unprofessional behavior, but it is illegal at both state and federal levels. In fact, they must allow an individual claiming their animal is a service dog to enter. Refusing service is a violation of the Americans with Disabilities Act, which can result in penalties, fines, and money damages.If we were small people only seeking free money , this dealership has offered easy ground to attain such, however we are not small people , I would like this repair completed without my time and patience being tested another day
Siemans Ford is Always too Busy . When you do get in , they dont Finish the work or can not , due to a lack of parts and time. (Being too Busy !)We have tried to work on their schedule.Three times trying to fix the Ford recalls. This last time it was the excuse of : We are very Busy, and We dont have the parts. Maybe Ford itself should consider allowing recall parts to be replaced at car garages and other service centers, besides The Ford Dealerships, then maybe the work can get done. Just a thought. This Dealership seems to be Over Worked and too Busy.
I highly would not recommend getting your car serviced from here. I waited two weeks to get an initial appointment to see what was wrong with my cars A/C. Which was fine and common compared to other dealerships. It took about two hours and found they found the problem. They were friendly. Unfortunately the part I needed was on back order. Four weeks later received the call that the part was finally in however even though the parts in I have to wait another two weeks to get my car fixed. It’s really uncomfortable not having A/C in the summer time. Also trying to get ahold of service is very difficult. I had to call multiple times just to schedule an appointment. Will be going with someone else next time.
Total reviews rating 4.2
49 Reviews for Siemans 2023:
Review №1
2022-01-17They do not back up their warranty. Paid $3686. For a 3 year warranty on used car. Had the car 1.5 years with less than 5000 miles of driving.Third time in shop and paying for service which warranty should cover. They just lost our business.
Review №2
2019-09-04Buying a new car is daunting sometimes. We purchased one yesterday. This time we worked with Dennis. The choice was between 2 different models. He was knowledgeable about both. Once we made the choice, he got things rolling very quickly. At Siemans their trade in allowances are very fair, in fact excellent. They have always gone a little above the kbb recommendation. We were downsizing this car and Dennis was actually pleased when we got such a good deal that they owed US some money! Kathy in the business office is efficient, very nice and got us through the paperwork right away. Before driving away, Dennis went through everything on how to work the different options, paired the phone, and made sure we understood. No rushing!I highly recommend Siemans for any car purchase. Very good experience!
Review №3
2021-12-02Very low key sales force exceptionally CLEAN dealership.. extremely nice people to deal with !
Review №4
2020-12-19I’ve been in the market for a new truck for a while now. Working with Dan Zarobsky at Siemans was a very pleasant experience, and his patience and professionalism was the reason I kept my business local.This is my 2nd purchase at Siemans and would recommend Dan Z. and Siemans to my friends and family.
Review №5
2020-07-30Service advisor Tyler Danneffel made this one of my best auto repair experiences. He listened to my concerns and wasted no time in having mechanic Steve Simon find the problem. Tyler then sent me photographs of my vehicles issue and provided a detailed solution. My vehicle problem was no small task but it was quickly fixed and returned to me running better than ever. Thank you both Tyler and Steve.
Review №6
2019-07-09Beautiful place. Nice people. We bought my husbands dream car here. He loves that car and they always send letters to tell him how they appreciate him buying his car there. Wonderful place of business they helped him find a great loan and work with you. I will be going to get my next car there. Cant wait.
Review №7
2020-01-18My wife and I just bought a Dodge Ram 1500 from here, and these guys made the process super easy. We went in and looked at the truck on Wednesday. Cody made us a good deal and after talking it over we decided to purchase it. They made the process quick while still explaining everything in detail.
Review №8
2019-06-13Everyone is great at Siemans in Bridgman! Every time I walk in that building they take care of me! Jim McLean is not only a great salesman, he is a great person that cares. He makes me feel wanted and needed at the dealership. I’ve been getting vehicles from him for 11 years. The reason that I know it has been 11 years is because that is how old my son, Gavin is. Jim even speaks of holding Gavin as a baby. In my file he keeps pictures that my son has drawn for him! Jim even lets Gavin pick out a car for himself every time we go in. It’s only a hot wheels car, but it means the world to my son! As a matter of fact Gavin gets upset when I go in for an oil change on a day that he can’t come with me. Siemans in Bridgman will be the only dealership that I will ever go to, and I’m pretty sure that goes for Gavin in the future also. Thanks Jim for having us as a part of the family at Siemans in Bridgman!
Review №9
2020-04-13Took my car there to have repairs done.said they could do the work. They had me preorder the part and pay for it. Over $300 Then when the part came in I made an appointment to have work done. Brought my car in wasting my time and money, only for them to tell me they couldnt do the work and they also said I could not return the part. Stay away from these amateurs, they cost me $350 and no work was performed and Im still stuck with the part. Ripoff city!!
Review №10
2020-03-05I went to Siemens today for have my explorers key fobs programmed. I was told it would be around $65. This was the 2nd time I went to have this done because last time the key broke. I was told the previous time that they hadnt had in issue in over 11 months that non OEM fobs wouldnt program. I waited for them to do the job and he comes back to me and says that they couldnt get them to program and ontop of that I had to pay $10 a key for their cutting process to key that i wont even use. I tell him that I needed fobs that work and smugly he says well i guess now you just have 2 extra keys. Horrible service with a side of smugness. Beware..go to any other dealer other than this one.