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Phone: +1 616-532-3007
Site: https://www.simplyss.com/michiga...
Opening hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
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Total reviews rating 4.3

157 Reviews for Simply Self Storage 2023:

Review №1

2022-08-10

Danny and Natasha were very kind had smiles on their faces. And we’re very informative and communicative. They worked with me on my situation and gave me wonderful problem solving advice. They definitely have my confidence. Thank you for your help, kindness, and patience. It made my day so much better and easier.

Review №2

2022-07-28

Highly recommend! Staff are extremely friendly, helpful and kind. Units are spaced nicely, plenty of room to load/unload, drive trucks and trailers through. Bonus is the security and gate is the best one Ive ever had!

Review №3

2022-07-22

Worst customer service, Ive stored a motorcycle here for 3 years and they recently had my vehicle towed from the property while I was away for less than 24 hours. Not a single issue until now, new management is a joke. They refused to pay for the towing fees, or discount my monthly fee at all so I closed my account instantly. No attempt to make the situation right. There have been multiple security keypads / locks broken and unfixed for the entirety of my membership. Beware of the shadiness that is going on here, free rent is obviously a marketing ploy to soak up new customers. Its great until they constantly raise the price of your unit claiming it is for improvements of the property when that obviously isnt happening. Dont expect loyalty to the customer, or your vehicle to be there when you return from a ride. DO NOT RENT FROM THIS PLACE.

Review №4

2022-08-01

I wish I could hit 0 stars. One star is way to generous for the facility with faulty garage doors that could fall on someone. New management is rude, swears at customers and pretty much has no value of your time and money. Not worth the price you pay or the headache that comes along with dealing with Simply Storage. Even your district manager is passive on how things are handled. Not how you treat customers especially when your a business owner yourself and feel devalued as a human being by being treated like garbage. Take your business where its appreciated and valued!! Sorry Danny I made you cry and to the store manager Tasha the internet is a powerful tool.

Review №5

2022-07-16

Great place, second time renting a unit here. They are clean, dry, and are metal so no smells. :) The office lady is super efficient and friendly, got me in to my unit in minutes. Thank you!

Review №6

2022-06-30

Safe and secure storage, convenient hours and location. Prices are great and so is the communication from management. Ive been using this location for storage for over a year and wouldnt recommend any place else for others to do the same!

Review №7

2022-07-22

Shady/Watch your back...New management has little regard for long time customers and service has immediately depleted upon them taking over. They are not even attempting to help when a 3-year customer, whom they had his car towed for not having any identification.A security/storage company should have cameras, correct? Well is that not identification enough that this was CLEARLY someone who has paid access to a unit and could get into the locked premises? The new management should make things right by covering his towing expenses and remedy this issue immediately. Shame on them for this complete lack of consideration for the situation.

Review №8

2022-08-06

Tasha was amazing with helping us and getting us all the info we needed. Got the spot we needed fast. Will highly recommend. Cannot express enough how wonderful Tasha was to work with

Review №9

2022-06-28

Very helpful in my transition to a storage unit. Check out was easy and SIMPLE!! Very attentive to my need in a unit and alway helpful 5 STARS HERE !!

Review №10

2022-07-29

The customer service was excellent. I wasn’t sure about the purchase but they were still pleasant and polite. I would definitely recommend this location. Thanks Danny

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