Snap Fitness Canton Twp. in Canton
Site: https://www.snapfitness.com/us/g...
- Monday:Open 24 hours
- Tuesday:Open 24 hours
- Wednesday:Open 24 hours
- Thursday:Open 24 hours
- Friday:Open 24 hours
- Saturday:Open 24 hours
- Sunday:Open 24 hours
Convenient but looks like almost everyone who leaves this Gym has issues with the owner still charging customer. That being said, most probably I will stay out of this location.Charging $30/month for a small gym is way too much. Another issue is getting hold of management. You hardly have someone from the management to talk to for any issue
Going into my second year at this location. Love it! Although small, it serves our purpose. My mom and my sister also attend this location. It is clean, the equipment is clean and updated. In addition clean towels are provided daily to wipe down equipment before and after use, which was impressive to us given the last gym we attended. We love the fact we can come and go whenever we want without having to worry about whether it is closed or if someone will be there to let us in. Easy 5 star for me
Greetings,I am Mr. Rose. I have tried for over 1 year think (I believe it could have been longer than 1 year); to cancel my account. I have left voicemails, emails and I believe I even have went by the gym to get my membership cancelled. I think I called the Snap Fitness main organization maybe 1 or 2 summers ago but Snap Fitness seems to be sold to Franchise owners. The owners of each franchise deal with the people. This makes things much more challenging, when trying to reach management.Due to my account not getting cancelled at my prior request, I have been regularly receiving expensive overdraft fees. I no longer hardly use the bank account I have in Michigan. However, the account associated with Snap Fitness in Canton, MI keeps charging my bank account. The result? I am paying for a monthly membership that I do not use. I am also stuck paying a reoccurring overdraft fee.I have tried to reach Mr. Tom through many emails and many phone calls. To no avail, I have not been contact back. I saw that other people have wrote similar reviews on Google review.I decided to try to reach Mr. Tom here, due to the lack of response on his behalf. Maybe he genuinely did not get my many emails and phone calls? If so, I can forgive that.However, many people seem to be having a similar situation -- according to the reviews. They are accusing Mr. Tom of being a crook. I want not to make the accusation however, I can see why people are moved to say such as they are loosing money in a time of of financial uncertainty.On December 19, 2020 I called the Gym again. I see that the phone number is still active. I left a message.I knew Mr. Tom to normally be a nice guy and I appreciated speaking with him. He has nice equipment however, I cannot understand why my account has not been cancelled. I keep getting banking penalties by way of overdraft charges.Mr. Tom, if you see this, please cancel my account sir. You should be able to find me as Mr. (((K. Rose))). I am not trying to bad mouth your business. I just want my account cancelled...I see that you (Mr. Tom) made a response about two (2) days ago to another person so I have decided to attempt to contact you through a review.You can reach me at godsb....@ yahoo.com. My whole email should still be one file. I put my first initial and my last name in this message (K. Rose).I have been getting consistent overdraft fees which are usually something like $35.00 usually monthly (but I put some money in the account sometimes so I do not get an overdraft fee) plus the monthly charge from Snap Fitness in Canton, MI membership.Sir, if you would please cancel my account.Thank you, for your help.
I have been working out at this location for a little over 2 weeks and so far it has been a great experience. I am an early riser, so I typically get in around 6AM. At that time there are a handful of regulars and never a wait for any piece of equipment, which is everything you need for a complete workout. Tom, the owner, is there every morning before I get there and is usually just finishing up with his daily deep cleaning of the place. Hes a really nice guy and obviously takes a lot of pride in his business-- it is one of the cleanest and well-kept gyms I have ever used.Edit: This continues to be my top choice gym in the area after >6mo of use. I have worked out at random times throughout the day due to my work schedule and it is consistently clean and well kept. Although there are some sporadic surge times, there is enough equipment to never have to wait for another member even when it seems packed.
In the beginning was nice but I cancelled my membership. 2 months later I have new charges and Im fighting to get them removed from my credit card. This has happened for 3 months in a row and Jenner will not return calls. Dont recommend.
I have been double charged three different times. Ive had to contact the corporate office just to get the owner to respond after emails and phone calls. The owner does not seem apologetic at all for the constant inconvenience. Cancelling my membership ASAP. Not worth the hassle. Good thing I have a membership with Lifetime Fitness as well.
As a few others have shared, this man is a CROOK. I cancelled my membership in April, and was aware of the 30 day cancellation policy. It is now July and my card is still being charged. I’ve tried contacting him several times in which he either doesn’t answer or respond. The one time I was able to get ahold of him, he said he had already reversed the charges a week prior and too give it a few days (?). LIES. Because today, my account was charged again!! Currently in the process of fighting fraudulent transactions with my bank.
A small gym but loaded with equipment. Its a little cramped to get around the equipment. It has everything you need, though. There two bathrooms, both with showers, a Tanning booth and mini sauna. The machines are clean and there is no lingering smell of sweat. The owner Tom is friendly and helpful.
Communication is beyond poor and unprofessional. Multiple requests had to be made for membership to be cancelled. Quite a racquet this guy has going. Keeps charging and then you finally get a oops, Ill cancel it now.
The gym is always clean and the owner is very friendly! It’s open 24 hours 7 days a week and that’s so convenient for me. It’s not crowded nor busy to the point where you can’t enjoy your workout. It’s takes me a half hour to get there and for me it’s definitely worth it!
I am entitled to a membership through my health insurance. I travel for business and enjoyed the peace & quiet of this club. Andthe showers are nice - no complaints until Tom, the owner started acting very weird by turning the lights off - apparently from his home. He doesnt respond to a call instead writes a very strange text saying if you dont like it than dont visit the club. Thus he falsely represents that it is a 24 hour club - it is actually a constructive eviction with no lights and no notice that the lights will go off. Actually all of this is quite terrorizing - I therefore found greener pastures. Next I will file a complaint with my insurace co bc Tom owner is at a minmum is in breach of the contract. I suspect that he did darkness terror to me as he was being extorted by a stalker a/k/a terrorist. The stalker is likely posting negative comments here - trying to destroy owners busines if he owner refused to succumb to any continuing extortion demands.
Best gym ever! Hands down, great customer service, and Access 24/7 I love it!
Very clean, owner is friendly and courteous, wish we could stay, but we are moving. All the muscle group/exercises you could need, with weight capacities that can challenge even the most avid power lifter. No qualms here! 5 stars.
Had to travel from Tennesse to Michigan. My husband doesnt like to miss his workout. Found this wonderful gym online. He went over there to see the place and was impressed. Dave gave him a pass to come and use the facilities. Needless to say, he was very happy. We will be needing to go back to Michigan soon, so he will go back there. The place was clean and he said all the equipment was state of the art.
Best workout gym I’ve been at in years! Give it a try! Clean, great group of members, well cared for and it shows.
Ive called a couple times to cancel. I was told my membership was cancelled but Ive been charged. At this point I dont care about getting the money back I just want it to be canceled and be done with this place.
FINE PRINT CROOKS! I signed up using a groupon for a three month membership that was due to expire in august. I noticed on my bank account statements that they kept withdrawing money from my bank account so I went in and spoke with someone. They had me write out personally that I did not want to continue my membership, but would not provide me with a pen or paper to do so (why? I dont know...) and was told my membership would be over at the end of October. So now on nov. 1st they withdrew more money from me again and a different person told me it is a 30 day process to cancel a membership. I am assuming when they take out more money on Dec. 1st it will be a 60 day process? COME ON! YOU GUYS ARE CROOKS WITH A TINY GYM!
Tried to cancel but ended up having to contact my credit company instead. He also did not give me my deposit back for returning the keys.Edit: keys were returned before review was written and no refund was given to me for returning the keys.
Canceled my membership four months ago after a year at the gym, they are still taking money out of my account, I call the manager and he says he will reimburse me but hasn’t. Instead I’m still being charged... made a police report today hoping they will stop stealing from me, The corperation has been notified and has yet to contact me... overall a bad business be very careful
Great gym and owner. Open 24 hours and because its not huge, I enjoy working out there. Sauna room is great little addition to the gym.
Great gym. Has the equipment that you need and the place is super clean. Also, has a sauna and i get great phone reception inside for streaming audio etc.
I enjoy coming here & there is always parking.
We came for weights and classes. Great place! Lots of functional training options, free weight area, cardio machines, tons of classes to choose from. We would recommend!!
Treadmills are dangerous. The belts slip very aggressively almost throwing you off the machine. I stopped my workout to read the reviews, because I almost busted my rear end.
Smaller gym than I would like to be partnered with. And pricey for me. But seems like a nice place overall
Always clean and safe. A good variety of machines are offered and the owner is always sensitive to the requests and suggestions of the members.
Hands down, great customer service
My favorite small gym. Always extremely clean.
Great staff and trainers. Gym could be just a little bigger. Very clean.
This is perfect work out place for me with my flexible timings and close to my home this is my work out place. Staff is friendly and place is very clean and suitable for eveyone.
Nice fitness center. Kind of small but pretty clean
Clean and empty. I believe anyone can have a good workout in.
The gym is well maintained. Highly recommended
Clean well maintained facility. Friendly & helpful staff.
Nice place, small and friendly. Lot of equipment for the space
Small location, but they what your need. Squat rack.
Nice place to come sweat quietly and lose weight
Bad management, no one is ever there to help the customers.
The best
Love it
Nice clean gym.
Great
24hrs
Great for a workout
Total reviews rating 3.7
54 Reviews for Snap Fitness Canton Twp. 2023:
Review №1
2022-08-05Awesome gym. They have all the equipment you need and it’s always clean! Thanks for the great facility!
Review №2
2022-08-03Snap Fitness Canton Twp. is a great place to help me achieve my fitness goals! The facility is always clean
Review №3
2022-08-26Nobody ever picks up the phone or opens the door. Tried a couple of times to sign up but ended up going to another place because they were actually there.
Review №4
2022-09-07Lovely place to workout, enjoyable but get ready to sweat.
Review №5
2020-09-15Awesome gym! One of the best Snap Fitness facilities I have been in, and Ive been in many across the country. The owner Tom is always a pleasure to talk to and extremely attentive to feedback. And newly remodeled! I firmly believe you will love your workouts here as much as I do!
Review №6
2022-09-15Visiting from Pennsylvania. A bit smaller, but it was nice to try a different to facility.
Review №7
2020-08-03The gym itself I had no problems with. It was clean, rarely had broken down machines, and even though its on the smaller side, if you can time it right there was usually only 3 or 4 other people at the same time. The big issue was canceling my membership. Early in the year (2020) I changed jobs and no longer was near this gym so I decided to cancel. It took three or four tries going during the day before I was able to get there when the gym was staffed. There was an older gentleman in the office with a second individual. I stood at the door and he asked what I needed and I said I had wanted to cancel my membership. I handed him my key card and he said thanks, he would take care of it. Three or four months later I was still being charged. I called many times and left messages which I recorded and asked for a call back or an email, but never heard back. I tried stopping in but since I no longer have a key card I had to ring the bell and no one ever answered. Then covid 19 came along and the gym has pretty much been shutdown. I spoke with my credit card company and they blocked future charges and contacted Snap Fitness (either the owner or manager) to see why I was still being charged. Eventually, they received a reply that there is no record of me canceling. This was pretty irritating, Id expect this from a place like Planet Fitness but not at a recommended place like Snap. It is now August and I still cant get ahold of anyone at this location. If it wasnt for this issue, Id have no problem recommending this gym, but as of now I cant.
Review №8
2021-07-17This gym offers a large selection of machines, free weights and cardio equipment. As other members have stated, its clean and the owner is a class act. Membership rates are reasonable. I highly recommend.
Review №9
2020-09-22Had a membership from Feb 2019 to Feb 2020. Membership expired and I didn’t want to renew. Just got a charge yesterday from them. I didn’t realize they were storing my card information. I called and they were extremely rude and short. Very suspicious. I’ve never had a company hold my payment info and charge me months after my membership expiring without renewal. The guy I spoke with on the phone didn’t verify who he was speaking to and did not apologize. I recommend you pick any other gym. There is nothing special about this one and they will charge your card fraudulently without permission or apology.
Review №10
2018-08-24I did canceled my membership a year ago and supposed to get refund for my membership card deposit which never was received. Called many times and write many emails to the owner. No response !!! Got him couple times on the phone and every times was promised to get a check in the mail!!! Its already a year that’s ridiculous!!! Owner does not care about his members , cares only about the money. I highly recommend that after you cancel your membership replace your card which was assigned for auto payments , because he will keep charging you. Never give your bank account information. Besides this the gym equipment is very old , many times cardio equipment wasn’t working. Place not clean and smells bad. Please save your time and money. sometimes is better to pay couple dollars more but be in better place and get better customer service!