Sonesta Simply Suites Silicon Valley Santa Clara
Address: 481 El Camino Real, Santa Clara, CA 95050, United States
check_out_time: Check-out time: 12:00
description: ["Across the street from Santa Clara University, this casual all-suite hotel is 4 miles from Mineta San José International Airport and 6 miles from California's Great America theme park.","The relaxed studios and 1-bedroom suites come with free Wi-Fi, flat-screen TVs, DVD players and fully equipped kitchens.","Amenities include free parking, a fitness room and a business center. There's also a convenience store and a gazebo with a BBQ area, plus guest laundry facilities."]
Rating: 3.8
check_out_time: Check-out time: 12:00
description: ["Across the street from Santa Clara University, this casual all-suite hotel is 4 miles from Mineta San José International Airport and 6 miles from California's Great America theme park.","The relaxed studios and 1-bedroom suites come with free Wi-Fi, flat-screen TVs, DVD players and fully equipped kitchens.","Amenities include free parking, a fitness room and a business center. There's also a convenience store and a gazebo with a BBQ area, plus guest laundry facilities."]
Rating: 3.8
Category: Hotel, Extended stay hotel
Phone: +1 408-241-9305
Site: https://sonesta.com/us/california/santa-clara/sonesta-simply-suites-silicon-valley-santa-clara
stars: 2-star hotel
Phone: +1 408-241-9305
Site: https://sonesta.com/us/california/santa-clara/sonesta-simply-suites-silicon-valley-santa-clara
stars: 2-star hotel
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Name: T***** D* N*****
Date: 2024-03-23 03:56:06
Rating: 1
Comment: Unfortunately, our stay at Sonesta Simply Suites Silicon Valley Santa Clara was a disappointing experience, culminating in a series of disturbing events that compromised our rest and overall well-being. The first night was marked by a police intervention due to a drunken guest who yelled and disturbed the entire floor for over two hours. This episode made it impossible to sleep that night.The room was dusty, with carpet stained with food remnants and eggshells. Requesting extra cleaning for the room was a hassle, as the staff claimed to clean only once a week, but we found the room already dirty, so they should not have hesitated. Instead, I was told by the receptionist that they would need to speak with the supervisor, a truly ridiculous response for this situation. The smell of mold and the lamp next to the bed covered in dust and hair made the experience even more disgusting. The request to replace towels were another letdown, as the staff stated they only changed them once a week, an unacceptable policy for hotel standards.The bathroom wasnt any better, with dirty walls and stained floors. Additionally, the restrictions on using the coffee maker were absurd, limiting us to impractical hours, from 5 in the morning until noon.Overall, our 5-day stay was devastating, marred by a highly unpleasant experience that negatively affected our rest and overall well-being. I strongly advise against this property for anyone seeking a comfortable and, above all, hygienic experience. Our choice was influenced by the urgent need to attend a conference, but I hope this review warns other travelers against facing such disappointment.
Name: M**** V****** R**
Date: 2021-11-10 15:19:12
Rating: 4
Comment: Good comfortable studio suites.
Name: D******* C
Date: 2021-06-22 03:15:35
Rating: 5
Comment: Wow great place for the price and pet friendly
Name: J***** C*****
Date: 2020-02-29 01:26:46
Rating: 4
Comment: This is not a bad place if you are in and out, no lobby to speak of, no eatery or bar area, very confusing hall ways, slow elevator, front desk is a bit slow staff was still cleaning my room after check in, went to the room and the cleaning staff was still inside finishing up.There seemed to be a problem with 2 other people checking in.But.....The room I got was very nice, the room was tiny I mean just enough room for the bed and small tv but the kitchen and living room area is resort like!Large fridge with sink small coffee maker and not a Keurig yay! Great table to work with nice chair for comfort.Can you believe there is a recliner in here!Very modern inside but the TVs are also tiny in today’s time. Bathroom is nice and clean pretty modern.Not in a great place to eat or have drinks after work but kitchen and living area make up for a lot!
Name: J***** S*****
Date: 2019-11-29 23:14:53
Rating: 2
Comment: This hotel was a mix of good and bad, overall I don’t think I’ll be coming back. The front desk staff were nice, the towels are great, the location is pretty convenient, and the WiFi wasn’t terrible but that is the end of the positives from my stay.Now for the bad:1. This place is in serious need of a thorough cleaning and maintenance. The first room I was given had a tub faucet that wouldn’t shut off and actually had a pencil sized stream going when I checked in and they didn’t have maintenance there to fix it so I needed to change rooms. Mistakes happen, that’s understandable, but it ended up being part of a larger trend. The light fixtures in both rooms this time as well as the room I stayed in previously were rusted and it just doesn’t seem like this place is getting enough maintenance on the rooms.As far as cleanliness, the first room wasn’t bad, but the second room was terrible. Dirt on the floor what I will have to assume was nasal ejecta on the bathroom walls, mold or mildew beside the tub, dirty glasses upon checking, the end tables were filthy, and the cleaning staff didn’t even touch the bed one of the days.2. They only provided two of each kind of silverware and dish but didn’t wash them either. I’ve stayed at many places with kitchen suites and I’ve never seen someplace so stingy with the cutlery.3. Price wise, this place is in the middle of the range for the South Bay, but I’ve been in motel 6’s that we’re better maintained and cost a third as much.4. About half of the furniture and amenities were very dated or worn past repair. I didn’t end up getting a picture of it, but the chair in both rooms had the corners and seams worn completely through, one room had a vcr, and the phones look like they’re from about 2000.Needless to say, the next time I’m in the bay for work I’ll be staying somewhere else.
Name: N***** V***
Date: 2019-02-28 19:53:16
Rating: 3
Comment: Just OK as an option, often overpriced. However, if you get a good deal on this place its not half bad. The beds are comfortable, the rooms come up a kitchenette, there is a gym on campus, good parking options. Cons: They dont serve breakfast and some of my colleagues have had insect bites from staying here. If you like clean and shiny rooms, this may not be for you. While the sheets and stuff was Ok and clean, the room itself always seem to have this old carpet old sofa dust hint going on.
Name: S*** G**
Date: 2019-02-14 23:29:38
Rating: 3
Comment: You can cook here You more recommend For long term stay. frigde make too much noise.
Name: B***** K*******
Date: 2018-07-09 14:51:40
Rating: 4
Comment: DON’T USE THE HEAT!!!!!This place was ok. A couple things -- I had a room on the first floor and although the rooms have been remodeled, I had a mix of the old and the new. SMH- new flooring in the kitchen, old fridge and dishwasher.- new desk, old chairs, and they mismatched.- new looking bed, old looking side chair- new bathroom, no hand soap or face soap- new bathroom, old toilet- new bathroom, old door and handlesI was a little confused by the mix of old and new decor but overall the bed was great! They have plenty of outlets all around the room. For the kitchenette, they gave you lots of great accessories to cook with.It was cold and I turned on the heat and a smell came from the heater and the first alarm went off. Again, DONT TURN ON THE HEAT!Thin floors and walls. The person above me, you could hear everything, footsteps, bathroom door close.All in all this won’t be on my list for future returns. Check out my pics.
Name: J******* A******
Date: 2018-04-30 01:10:27
Rating: 1
Comment: Not for the fragrance-intolerant.This was for a business trip and not my usual choice for hotels. Overall, I did not enjoy my four night stay. The location did have a Starbucks and a local bagel shop withing walking distance. And a few local places with a short drive or longer walk. The staff was friendly, but didnt have many local restaurant recommendations when asked.Many things were of note:- the first few days, the halls were humid and hot even a rather 70 degree day.- the first floor near the elevator was heavy with cleaning products and laundry detergent. So thick of a fragrance, it was sufficating- the hall on the second floor where my room was also heavy perfumed- the smelling my room was worse. It had that smell of cleaning products layered over smoke.- I found hair on the wall and sink on arrival. And the wash cloth on the towel rack had a yellow stain on it of unknown origins.- one of the pillows I payed on had a weird earth smell. Like sawdust mixed with mothballs- was disappointed that the only complimentary products in the room was two bars of soap and a combination shampoo/condition. Hand cream was available for purchase for 1.25 in the sales area. As was a razor.- on the day, I asked for housekeeping, the bed was made and new towels were added, but I could tell the tub had not been wiped down as a few strands of my hair were still in the tub.- on my final night, the air conditioner woke me up as it kept cycling on and off repeatedlyOverall, it didnt have a clean feel about it.
Name: b**
Date: 2018-01-30 14:30:10
Rating: 3
Comment: No room cleaning on weekends ... and when short-handed (!)
Name: N****** C*******
Date: 2024-06-25 00:35:53
Rating: 1
Comment: Just had to walk down and speak an associate in the manager about my room not being cleaned the 7th day. They both made up excuses why it wasnt clean. Then turned around and told me they can give me clean sheets and all the stuff and I can clean the room myself after I payed for one whole week. So I asked the manager with his wife like to be treated like this. Put her in my shoes. He told me she wouldnt care african american manager. They do not give no good customer service here. Please do not come and rent a room from here. The only thing that they do know how to do whale is. Book your room in tow cars out the parking lot. This will be my last week.