Wheelchair-accessible entrance
Yes
Southwest Airlines Reservation in Detroit
Categories
Location on the map
Detroit, Wayne County, Michigan, US
Accessibility
Comments (139)
2 free bags and carryon. Friendly service. And i didnt have to catch my flight or arrival in the middle of the night.
Love these guys flight are always fun, great pricing dont like they get ride of certain flight times during the summer.
I had a great experience. Will be flying Southwest again
Really long waits!! Her flight was 5 hours late coming in. And 4 hours late goin home!! Not impressed
Very impressed with their ground staff and on the flight, they made an exception to reserved seats for me and kids as my boarding was delayed by my stroller, very friendly attendants, WiFi, live tv and free refreshments. Its my all time favorite...oh not forgetting 2 free checked luggage and on flight.👍👍👍
Southwest personnel at the ticket counter and baggage area inside were excellent. The only downfall was there was no one available on the outside collecting bags or in the wheelchair assistant area too cold to stand outside understandable.
Amazing customer service they are my favorite place to fly in and out from
Great flight. The seating was a little different. But all good!
Flight everything was good...just wish you can pick seat online.
My new favorite airline. I have never enjoyed a flight with an american carrier as much as I do with southwest. every time is great. they do flying right
This airport was very friendly knowledgeable on time and a very clean nearer plane. Am loving flying southwest.
I love flying with them. They are the best!
One of my favorite airlines to fly! Always cheap and earn good rewards! Sometime its worth the layover!
What else do you expect? Free baggage? Checked. Warm staffs & cabin crew? Checked. They definitely is one of the best airline you can take in the US, provided that you fly to bigger cities because they dont fly to smaller cities.
You get 2 free checked bags and the staff were very nice. Not a 5 because I saw the way the bags were handled going into the plane..
Its a great airline to fly with , I was able to sleep while flying very peaceful.
Great airline, priced little high, but plenty space for legs, 2 bags no charge ( stow and carry-on), seating check in early
Best customer service. They have bags for 2$25 for purchase if your luggage is over weight which beats paying the $75 fee plus no charge for baggage check.
Smooth, timely flight. Staff was great and space was sufficient.
I hate flying but everyone at Southwest was amazing!!! Very skilled pilots and the flight attendants were awesome!!!
Planes are a little small but the rest was great. Planes are clean, staff is friendly and we got to our destination safely!
If you dont mind being hustled like cattle while boarding, this is a great airlines.
Love this airline! Free checked bag, free movies, extremely helpful family boarding. The flights crews are always are always attentive, and frequently a little bit if fun too. This is always my go to way to fly.
Excellent attention to social distancing in boarding and on the plane.
Always a great experience with southwest airlines, even during the pandemic
Good prices, decent leg room and the old bags fly free. Im referring to luggage of course.
I love this airline. Usually on time and efficient.
I usually fly through which ever company is giving the best deal but I decided to stick with Southwest and earn some points. I like Southwest wayyy better than Spirit. Flight arrived on time and you get to select your own seat which is awesome.
My favorite airlines to fly. I pay extra to get free luggage and have flexibility in changing my flights without losing money.
Anything and everything went wrong. 6 hours late due go mechanical issue??? Then changed to different plane.
The staff at all locations Ive flown out and into are very kind helpful Thank u 😍😍😍✈
Fantastic service and price for our flight
I have never been afraid to fly. But after my flight on SWA. I am terrified! I will probably never fly again after this trip.
The staff are always so friendly and it is refreshing to see their humanity in action. Witnessed one employee navigate the boarding of several customers in wheelchairs, and she did so with such finesse. The customers were nervous about flying and she did a great job of keeping them at ease.
Im a first time flyer and was very nervous going in. The man at the cargo check in helped me find my way and feel comfortable doing it. Wish I could have given 6 stars 👌
Great price, cordial stewardesses and stewards, always on timeeen in inclimate weather.
I always fly Southwest. Tried a couple airlines in the past nothing compares to southwest for affordability and comfort plus you get 2 check bags free.
My flights is to board at 5:50 am Southwest wants you there 2hours before flight for check in I have been sitting in lobby since 3:30am . It is now 5:00 am and it still no one to check me in the airport Is full of people now and I’ve been standing in line for a hour and the is still no one to check me in. The self serve check in machine are all out of service. I’m very disappointed in Southwest for it
The best airline. Great drink choices comfortable seats. Staff is always friendly.
Great prices. Usually on time. Fast baggage claim.
Cancelled my flight by text in the middle of the night. No phone call, no nothing. Not very happy. I lost a full day of work because of it.
Tricky pricing but excellent plane staff
2 bags fly free, always have low cost flights, and its comfy. As an avid traveler, I find them pleasant and efficient.
This airline rocks! Great service, friendly.
Wasnt a bad flight until I return to come home with some Holland as kids sitting across from me worst flight ever
This is my favorite airline! The flight was bumpy meaning turbance when leaving Michigan and then again in Phoenix. The pilot did a great job overall. The crew was nice as well.
These people are awesome! Best fares, awesome people, and usually get you where you need to be on time.
Always friendly staff, quick boarding and on time flights
Good prices great service friendly staff free bags. Free changes to tickets
Prices are awesome but if you need leg room pay the fee to check in early or choose another airlines. Bigger than Spirit but still not comfortable for 6ft and up unless you sit in exit row. Free luggage is great too! Just wish they hadnt banged a hole in mine on the way to Miami for me to qualify for it. First Southwest flight may be my only Southwest flight.
I do like southwest airlines but did care for the flight attenant we had from ATL to MCO
Great service. Smooth flight.
Got me from Detroit to Vegas fast
Good service I will use them again
Its Detroit international airport its busy as a airport normally is. I have flown in and out of this airport a few times with no problems.
Hey first time going there aside the construction, no problem easy in easy out 👍🏾
Excellent service, Curbside check in was very convenience. Friendly service.
Best airline great prices and 2 free bags
I wont fly any other brand! I love you guys!
Flight was cancelled but rebooked quickly. They made it hassle free to transport a firearm.
First time flying with Southwest I will go with them again.
Reasonable fares and clean planes, but the alcohol choices and in-flight snacks are lame. The wifi sucks too.
Good low affordable fare, with 2 free check bags and 1 carry-on - and still have refreshment and snack! The free check bags is a very positive added value, as all other airlines in the US have up the fee for checked bag(s). Now that is the way to promote customer satisfaction; since the refreshment/snack are low cost, but to the passenger that has been crunched up, it restored a bit of dignity. Service is good, and understandably, pretty full capacity. The flight got delayed, but dont know what caused the delay, as it was not explained to us passengers. The trip was safe, & luggage was OK. It is good to install the Southwest app on your phone so as to get you boarding pass electronically, as well as other info.
They didnt kick me off for dropping mask and drinking water.
Love southwest, just wish the had direct flight to michigan
Very polite people! Plane r ok..
Great airline. The best
Dont care to act like cattle when I travel
Picked up my friend with no trouble!
Affordable tickets, safe travel, friendly attendants.
Affordable prices and you get to bring two luggage
We always fly southwest, no extra fees. Never any problems.
When I fly, I try to fly Southwest. The fares are usually the most reasonable and their employees really seem enthusiastic about their jobs with Southwest. Every so often, one of the flight attendants will provide a very entertaining safety brief. I have yet to have a terrible experience with Southwest. ~ JTC ~
You get what you pay for is the best thing I can say
Always great service at a good price!
Love the fact you can pick your seat
Ha...best $730 I ever spent...divorce is final
Great flight segments, on time and no problems
You have to check in early to broad first. Sometimes you may not be able to sit with your travel party. So take a book
Southwest Airlines is the second Airline I have used. I will use this airline everytime regardless of the duration because I trust them and I like their practices.
Plane was crowded. I couldnt sit next to my husband.
Flight attendants WITHOUT an attitude, one-time performance
A little bumpy road but everything else was great.
Only Airline I will fly!
The seats are too small and the isles are even smaller wasnt comfortable.
They are the best Love you guys
Love the free bags & chage flexibility
, went back for a funeral for my father-in-law that was a hard trip
Hate the seating. Love the service
Need more leg room. When we were deplaning from our plane in Jacksonville airport, we saw 12 people waiting to board that were in wheelchairs, are you telling me that these passengers could get out of the plane quickly if a case of a fire on planes now a days. I think not. The FAA needs to test in real time situations to test planes and make airlines and plane builders build planes that gives passengers more room thus making them safer for everyone.
Everyone was friendly and very helpful
This is the best way to fly!
Good prices but cramped plains
My go-to airline!
Sits are way too small. No drinks
Very good service and friendly.
I will fly again! Thanks
My favorite airline!!!!
I always fly South West when I can
I had a 13 hour delay with no compensation. 13 hours....
Excellent airline
I always flu with this airline
The best airlines
MY FAVORITE AIRLINE
Great way to travel!
I love flying on SW!
Comfortable & Relaxed atmosphere.
Amazing customer service
Would fly with them again
Got me to where i needed to go
Typical Southwest experience.
Alowwed much ligauge
Not recommended for the Big and Tall
No baggage fees!! Yes!!
When to Punta Cana
Comfortable flight
The staff is hilarious!
Nice place
Great experience
Good service
Love Southwest
Always use SW
Totally awesome
LoveSouthwest
Horrible Experience!
Busy!!
To Mexico
Good
Great
Total reviews rating 4.5
139 Reviews for Southwest Airlines Reservation 2023:
Review №1
2021-12-24The experience I encountered seems like a leap to the past. I’d be weary scheduling flights in the future.Flight bought SLC to Puerto Vallarta with a layover on each flight.Two weeks later I get a voicemail asking me to call reservations as they need to reschedule, the entire company will not be flying to Puerto Vallarta?I was told I could get a full refund or they would transfer to another flight.I let the reservations agent know this is a work trip and my dates couldn’t be very flexible.She was very nice and suggested I wait and call back December 23rd when they would 100% have the flight scheduled determined.After calling and again no flights being available, I was told my refund request was being sent for processing. I need to allow 1 or 2 days for processing and then 1 to 2 BILLING CYCLES for my funds to come back to my card? Seems like in this day a 60 day wait, after charging me for a flight that didn’t exist is extreme.When I asked the agent to note my frustration she read me the note and her summary had to frustration, inconvenience, or empathy noted.
Review №2
2022-03-03Have always had good service. I use wheel chair assistant, which is very helpful for me
Review №3
2019-10-11Our go to airline!Competitive pricing, unbeatable customer service (no matter what airport I’m stuck in )and a reward program I can appreciate!Southwest not only offers your second bag free but at a 50lb weight limit (it’s a life saver for parents like me!) family boarding isn’t bad either!!Convenient curbside check-in‘s and ticket printouts are the best!My son loves the drinks and snacks offered and always shoots for a window seat! They have even given him little pilot wings for a cute memorable souvenir! (It’s the little things & this airlines does them!)Always flying southwest!
Review №4
2021-04-13I travel on SWA, on most of my trips my luggage is damaged. SWA have a disclaimer stating that theyre NEVER responsible for damaged luggage. This give Tom and Leroy the opportunity to practice football with your luggage.The real Joke is that you pay $30 for early check-in and you are B-14. Seventy five people enters the plane before YOU.My last travel, I got a text stating that the flight was delayed 2 hours. By the time I got to the airport, it was delayed again which caused me to miss my connection. After trying to contact SWA for several hours. Im told, I am sorry but, theres nothing we can do, (have a nice time sleeping at the airport).I once only flew SWA exclusively but, now theyre a joke. No direct flights, lay overs 5 hours, damaged luggage and no one answering the phones.No stars for you SWA!!!
Review №5
2019-09-28Love Southwest....only airline to offer free bags that Im aware of.
Review №6
2018-10-09Best thing for me is their luggage policy and great staff. Cramped spaces on the plane but overall good experience
Review №7
2019-10-13Had a very nice flight. It was years since I had flown and was worried to fly but I loved it. I usually take the train but the flight was awesome! The employees from reservation to pilot were amazing. Keep up the great work flight attendants!
Review №8
2019-01-03Love this airlines due to the baggage fee and carry-on. Never had a problem. The flight attendants are very nice. Boarding no problems.
Review №9
2019-12-17It is always great to Fly Southwest Airline I just love the first come first serve seat arrangement and they really get you there on time awesome
Review №10
2022-04-16Pleasant, friendly, accurate!On time!