Spencer Lane - State Farm Insurance Agent

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Name: B***** C**
Date: 2024-06-19 22:49:06
Rating: 5
Comment: Lisa Hall is hard working, honest, trustworthy and friendly. I have known her for 20 plus years and have the utmost respect and admiration for her.

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Name: A***** K******
Date: 2023-12-04 06:17:10
Rating: 5
Comment: I have been with State Farm for 15 yrs and they are the best.

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Name: A***** d* l* C***
Date: 2023-10-06 16:41:20
Rating: 5
Comment: This office is ALWAYS helpful and efficient! All of the staff memebers are knowledgeable and get me the best deal for my needs. I highly recommend!!

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Name: R****** W****
Date: 2023-10-06 15:10:09
Rating: 5
Comment: Personable and professional staff.

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Name: P* T******
Date: 2023-10-02 15:58:24
Rating: 5
Comment: Outstanding service and knowledgeable staff. Thats why the 5 star rating.

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Name: d*******
Date: 2023-09-29 12:03:13
Rating: 5
Comment: I’ve had State Farm for years! Trish ALWAYS responds to my questions and requests within minutes! From selling and buying several cars, to getting into an accident at nine o’clock at night, I have always felt like State Farm, in particular Trish, has my back.

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Name: B***** S****
Date: 2023-09-27 04:49:36
Rating: 5
Comment: Been with them at least 10 years. I always get quick and courteous service. Trish is always friendly and helpful and knows lots. I wouldnt think of going elsewhere for my insurance needs.

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Name: C******** T****
Date: 2023-09-07 21:24:55
Rating: 5
Comment: Spencer Lane is a wonderful agent and his staff is great. You can call and speak with someone whenever you need assistance and they are all very professional, knowledgeable and friendly.

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Name: M***** S****
Date: 2023-09-04 15:52:38
Rating: 5
Comment: Having just purchased a new home, Art was responsive to our insurance needs on short notice, which we greatly appreciated. Trish is great to work with.

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Name: G*** G****
Date: 2023-08-24 17:22:51
Rating: 5
Comment: Customer for 50 yearsThis is currently a great staff of people taking care of their clients

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Name: L*** M****
Date: 2023-08-23 16:34:33
Rating: 5
Comment: I just switched from Kemper to to Spencer Lane at State Farm for my car insurance and am saving over $100 a month! I highly recommend Spencer Lane with State Farm!

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Name: M*** N*****
Date: 2023-08-23 04:30:08
Rating: 5
Comment: Ive worked with Tricia at this particular agency for almost 6 years, and shes been awesome!! Just yesterday I bought a new car, and she helped me get all the insurance taken care of the day I needed, and the buying process was smooth due to her help.Even other agents at Ive talked to at this agency are very friendly, helpful, caring, and want to make sure I have the best insurance experience possible.Id definitely recommend Spencer Lane- State Farm Agency!! 6 out of 5 stars!!

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Name: M*** G****
Date: 2023-08-18 23:33:28
Rating: 5
Comment: Excellent service. Spencer is very knowledgeable on all insurance products and has been a great resource.

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Name: K**** M******
Date: 2023-08-17 17:26:56
Rating: 5
Comment: My husband and I have been State Farm customers for many years. We have been through numerous agents and they have all been there when weve needed them. But the true constant is Trish Bellinger, who has been there from the beginning. Trish, we believe, is not an agent, but boy she sure makes the agent look good. Anytime that we have needed help, it has been Trish who is on the front line always there to answer questions, offer helpful advice, and is consistently a true professional. Agents may change, retire, or move on, but Trish has always been there. Thank you! -Jeff and Kelie Mercier

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Name: R****** D*****
Date: 2023-08-15 17:10:25
Rating: 5
Comment: Long time client going back over twenty years. Im a senior and have never had better service from an insurance agency.

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Name: B***** B***
Date: 2023-08-03 03:36:07
Rating: 5
Comment: Awesome place to go through. They have taken care of me on both of my motorcycles. I wont go through anyone else

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Name: D***** G*****
Date: 2023-07-26 20:55:34
Rating: 5
Comment: I have been a State Farm customer for 26 years. The few times I have needed their service my car was taken care of in a timely manner. There is always someone to talk to in the office, Trish is so nice and helpful. Arthur was very knowledgeable and friendly. We love our local State Farm!

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Name: E*** F*****
Date: 2023-07-21 16:41:42
Rating: 5
Comment: We are new to Spencer as an agent as ours retired but Trish, who worked with our previous agent and now Spencer, has always been amazing to deal with, compassionate and extremely professional. This agent is highly recommended.

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Name: H**** H******
Date: 2023-07-13 01:03:15
Rating: 5
Comment: We my husband and I have over the year bought vehicles and had to add remove update our coverage and ALWAYS Spencer and his team with State Farm to be very helpful and easy to work with we highly recommend them and will always keep our coverage with them.

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Name: W****** M*****
Date: 2023-07-07 01:06:17
Rating: 5
Comment: Thank you Trish Bellinger! We appreciate your attentiveness and support with our account and family!

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Name: S***** J**
Date: 2023-07-06 08:05:24
Rating: 5
Comment: I spoke with Arthur Hover. He was very helpful and super kind! He was quick to answer all my questions. He was very friendly and even followed up with emails to make sure I was good and taken care of. 🤗

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Name: V**** E*********
Date: 2023-07-05 17:52:12
Rating: 5
Comment: State Farm has always taken great care of us.Tricia B is always so friendly and so helpful. It’s nice when someone on the other end of the phone knows who you are.

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Name: N**** E******
Date: 2023-06-30 21:56:11
Rating: 5
Comment: Very responsive and always available to help.

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Name: M* C*****
Date: 2023-06-29 23:11:43
Rating: 5
Comment: Art Hover came through for me one 2 of my vehicles! Saved me a ton of money, while still providing excellent coverage. Also, told me about LightStream. I might have to look at getting a loan through them for my outdoor kitchen project! TEN STARS INDEED! Come see my guy Art!!!

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Name: P****** K*****
Date: 2023-06-16 20:36:24
Rating: 5
Comment: Arthur Hover is very professional, helpful and knowledgeable. Highly recommend!

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Name: T**** G***
Date: 2023-06-15 23:34:36
Rating: 5
Comment: Excellent customer service. Live, local people on the phone!! I stay with them because of the service and employees. Great job! Any problems, they are just a phone call away. Trish has helped me throughout the years with no problems. Great people!!

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Name: J*** M********
Date: 2023-06-13 01:45:46
Rating: 5
Comment: Ive known Arthur for 20+ years and have always trusted his advice. He would absolutely be my go to agent if I lived in CA still and I 100% recommend him to everyone looking for insurance in CA, for their homes, autos, boats, RVs and life or disability insurance!

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Name: J***** M**
Date: 2023-06-08 21:06:10
Rating: 5
Comment: Arthur Hover made our experience wonderful! He was professional, polite, and prompt to get back to us with any/all questions we had. He kept us in the loop during the entire home issuance process. If we could give him 10 stars we would…

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Name: M*** N*****
Date: 2023-06-06 11:52:30
Rating: 5
Comment: Trish was my agent for the last 10yrs until I moved out of state. The way that she handled my affairs was way better than I ever expected from an insurance agent. Trish always made it feel like I was calling a friend when I needed to make changes and she promptly took care of any requests I had. If I were ever to refer anyone to an agent in Redding, it would be her.

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Name: g*** s**********
Date: 2023-05-31 02:53:22
Rating: 5
Comment: I’ve known Arthur for over 25 years he’s very knowledgeable and very respectful I recommend him to everybody

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Name: J******* H***
Date: 2023-05-25 21:08:49
Rating: 5
Comment: We have been using State Farm since I have been out of the Army. Trish Billanger is the person who I have always worked with and she is the best agent to have. I have my own insurance business and I use State Farm solely because of her. If you need personal insurance, you should definitely give her a call! -Jonathan

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Name: S********
Date: 2023-05-23 19:58:21
Rating: 5
Comment: Great coverage and an even better staff. I’m constantly recommending this office as I know first hand it’s a great place to do business. Thanks for always helping me out Trish!

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Name: N***** C******
Date: 2023-05-22 23:52:49
Rating: 5
Comment: Arthur Hover goes above and beyond. Extremely knowledgeable and his customer service is great! I would highly recommend reaching out to him!!

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Name: K******* " B***** V********
Date: 2023-05-22 23:39:43
Rating: 5
Comment: We have been with State Farm for over ten years. Trish Bellinger has always been very helpful whenever we have needed anything.

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Name: m****** c*******
Date: 2023-05-22 22:18:52
Rating: 5
Comment: Good people and service. Highly recommend Arthur hover.

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Name: B**** D***
Date: 2023-05-22 21:08:39
Rating: 5
Comment: State Farm is always fact and prompt on their service.

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Name: S* W**
Date: 2023-05-17 18:11:19
Rating: 5
Comment: We had drunk drivers decide to pick on our property. State Farm stayed with us throughout and did not crush us with increased costs from incidents that were out of our control. The adjuster was not perfect, but Spencer Lane stepped in and helped with that.

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Name: R***** B****
Date: 2023-05-16 20:29:21
Rating: 5
Comment: Personal and professional service. Spencer called me a few hours after the Mill Fire started to offer support. Amazing!

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Name: N*** D*****
Date: 2023-05-16 05:37:07
Rating: 5
Comment: We have been longtime clients of State Farm. We bundled our home and auto insurance, and have seen substantial savings over the years. Their office is very responsive anytime I have had a question. They are pleasant, knowledgeable and efficient.

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Name: C**** D****** A****
Date: 2023-03-24 22:13:12
Rating: 5
Comment: Long time customer whos had great support from this office; from teenagers learning to drive oops! on the bumper repairs to fire in the attic claims - always responsive and helpful. Highly recommend.

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Name: M**** M******
Date: 2023-02-22 23:10:36
Rating: 5
Comment: Love working with this office! Super helpful and knowledgeable.

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Name: T** L***
Date: 2023-02-12 00:20:57
Rating: 5
Comment: Arthur Hover is absolutely professional, reliable and knowledgeable when it comes to insurance! 10/10 recommend if your looking for someone who genuinely has your best interest at heart!

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Name: J******* G****
Date: 2023-02-06 15:20:05
Rating: 5
Comment: I highly recommend Arthur Hover for your insurance needs whether it be auto, disability, or life insurance. He is professional, knowledgeable, and trustworthy while also very relatable and friendly.

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Name: S**** B*******
Date: 2023-02-03 18:56:56
Rating: 5
Comment: Arthur Hover is fantastic. He is very friendly and knowledgeable. He is one of a kind. Give him a call you will not regret it.

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Name: D**** H*******
Date: 2023-02-02 21:46:37
Rating: 5
Comment: Arthur took the time to understand what I was looking for and helped walk me through several options to get me the best coverage for my family. Highly recommend.

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Name: L*** W*****
Date: 2023-01-30 17:28:05
Rating: 5
Comment: Always a pleasure!

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Name: C***
Date: 2023-01-12 16:39:52
Rating: 5
Comment: Trish at this State Farm office has always been there for us! She consistently provides us with professional, prompt and proficient service! We appreciate EVERYTHING and EVERYONE in this Greater Redding State Farm office. It is the best of the best!! 👏💗👏

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Name: G*** L****
Date: 2023-01-11 22:04:25
Rating: 5
Comment: Relatively new agent here in Redding! I have been with State Farm for over 50 years and he has given us great service! He and his staff are as good as it gets!!!

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Name: T****************** H***
Date: 2023-01-11 21:32:39
Rating: 5
Comment: I have been with state farm for.many years the one on churn creek Spencer Lane, they are very wonderful ppl help you when needed, great customer service, especially Trish she always polite and always smiling and answer your questions, thank you for all you do. From Tammy Hall

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Name: E******** v********
Date: 2023-01-11 19:04:01
Rating: 5
Comment: One word - Trish. I have been with them for years and she has been my go-to. Anytime I’ve had a question or needed answers, she has been my person. Trust me- I have been that customer with 1000 stupid questions and she has been patient and helpful the entire time.

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Name: C****** B****
Date: 2023-01-10 20:22:49
Rating: 5
Comment: Art Hover was able to assist me with every question I had concerning home owners insurance, car insurance and life insurance. I completely trust him due to his professionalism and ability to explain the coverages so that I understand them. I hope they allow coverage to my rental too, please let me know when State Farm changes that policy!I highly recommend Art to any of my friends and family.Thank you

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Name: R**** T*****
Date: 2023-01-10 20:12:39
Rating: 5
Comment: Arthur Hover was able to help me with all my questions regarding home owners insurance, car insurance and life insurance. I have allot of trust for Arthur because of his professional behavior and how he explained coverage in such a friendly and informative way. I hope they allow coverage to my rental too, please let me know when State Farm changes that policy!

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Name: E***** W*****
Date: 2023-01-01 21:20:15
Rating: 5
Comment: Arthur Hover was so helpful and patient, going over all my options and making sure I understood all the coverages. He made an overwhelming process much easier and stress free!

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Name: B*** P****
Date: 2022-12-25 05:12:06
Rating: 5
Comment: Arthur Hover was great helping me with all my needs. He was knowledgable and educated me on life insurance and was able to give a quick and simple quote. I am looking forward to State Farm insuring my 18 wheeler in the future.

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Name: D**** S***
Date: 2022-12-24 17:22:35
Rating: 5
Comment: Arthur Hover has been super helpful and knowledgeable. I could not be more satisfied with my coverage package or the personal level of assistance I get with my questions and concerns. I carry life insurance, car insurance and they handle my auto payment and I couldn’t be happier.

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Name: C*** B***
Date: 2022-12-23 04:55:59
Rating: 5
Comment: I want to give a big thank you to Arthur Hover for his help finding me the best insurance options for my family. I really appreciated how knowledgeable he was and his help through this whole process.

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Name: L*** S***
Date: 2022-12-23 00:20:19
Rating: 5
Comment: Arthur Hover was knowledgeable and professional during our interactions. We are in the market for Life Insurance as my husband is starting a new business and Arthur took care of us like we were family! He was able to cover all my questions with honest and appropriate responses. He is a great advocate for his clients and is willing to put in the work. We hope eventually State Farm will expand their coverage to logging trucks so we could continue to work with them on a business as well as personal level!

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Name: E*** B******
Date: 2022-12-05 23:24:21
Rating: 5
Comment: Arthur H was super great to work with and really had a handle on the ima and outs of the business. He was able to answer all of my questions and was pleasant and charismatic. He’s a great asset to the team and they provide awesome services!! Looking forward to signing on!

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Name: A******* M**
Date: 2022-12-05 23:13:57
Rating: 5
Comment: Would highly recommend Arthur Hover and Spencer lane for all your insurance needs. Unbelievably knowledgeable and extremely professional. Wouldn’t work with anyone else…

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Name: K**** K*****
Date: 2022-11-17 20:04:19
Rating: 5
Comment: I highly recommend Arthur Hover at Spencer Lane insurance. He makes me feel comfortable asking questions and he is good at providing feedback as well as teaching me about different situations and coverage that I had been unaware of. I really appreciated him telling me about the professional lines umbrella policy (PLUP). He goes the extra step to make feel protected. It’s nice to have that extra security of someone always looking out for me.

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Name: J*** R*****
Date: 2021-11-17 20:59:21
Rating: 5
Comment: Thankyou Derek for getting back to me so quickly with this morning.

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Name: J**** W*****
Date: 2021-11-07 02:08:15
Rating: 5
Comment: I called at closing time and was still able to get insurance for my car that day, I like that. 👍

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Name: B***** O**********
Date: 2021-10-26 16:32:32
Rating: 5
Comment: Charise at Spencer Lanes State farm insurance is AMAZING! She is always so responsive, and very punctual when she says she will get something done for me! I can always count on her to explain the unknown situations to me, and create a sense of ease for the situation!

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Name: V******* R*******
Date: 2021-10-01 01:32:54
Rating: 5
Comment: Charise is amazing! She is very friendly and professional.We had a handicap van conversion that didnt show up correctly with the vin number. Other insurance companies wouldnt bother to figure it out. But Charise worked super hard to get us insurance. On top of that we were able to get the lift covered too. We are very greatful!

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Name: A*** M*****
Date: 2021-09-13 18:46:37
Rating: 5
Comment: Derek, Charise and Staff are so amazing go far and beyond. They helped me in every area I needed help with and then some. Made it so easy to move from other insurance Highly recommended. Amazing staff

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Name: S**** H*****
Date: 2021-08-19 19:57:30
Rating: 5
Comment: Charise was super helpful and always took the time to thoroughly answer all of my questions. I would definitely recommend her.

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Name: C**** B******
Date: 2021-07-06 22:03:30
Rating: 5
Comment: Very nice and informative

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Name: T***** A*** N*******
Date: 2021-06-30 17:58:38
Rating: 5
Comment: Very good insurance people

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Name: B****** L***
Date: 2020-12-02 19:37:34
Rating: 5
Comment: I used Spencer Lane to set up life insurance for my family. Spencer was very friendly and took the extra time and effort to walk me through the process. Would highly recommend!

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Name: G*** K********
Date: 2020-12-01 23:57:46
Rating: 5
Comment: Spencer helped us with exactly what we needed for life insurance. Great experience!

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Name: J******* T********
Date: 2020-12-01 23:34:01
Rating: 5
Comment: Had a great experience with Spencer today at State Farm! He answered all my questions, was very knowledgeable, and very friendly. I felt at ease and welcome! Glad to have met Spencer and his team and even more glad to have my insurance with someone I trust!

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Name: N**** N*****
Date: 2020-12-01 22:40:52
Rating: 5
Comment: Such a professional and super friendly office! They were very knowledgeable with life insurance and made recommendations to fit our families needs and budget as well. Highly recommend, thank you Spencer and team!

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Name: K*** K***
Date: 2020-12-01 22:40:47
Rating: 5
Comment: Spencer has been a great pleasure to work with! He’s been able to answer all my questions and has made the process super simple and easy to understand.I HIGHLY recommend him!

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Name: C**** G****
Date: 2020-12-01 22:36:14
Rating: 5
Comment: They all go above and beyond to help me!!!

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Name: B****** C******
Date: 2020-11-22 04:11:58
Rating: 5
Comment: Charise helped us with our car insurance

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Name: K* U****
Date: 2020-11-21 06:39:00
Rating: 5
Comment: Charise Reynolds has bent over backwards to accommodate me. Best service Ive ever had. Ill be returning.

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Name: s**** a****
Date: 2020-11-21 01:49:30
Rating: 5
Comment: Were very pleased with Derek! His positive energy and knowledge is amazing!

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Name: M****** Y******
Date: 2020-11-20 23:25:20
Rating: 5
Comment: Derek Gould was AMAZING to work with! Best customer service ever. He was so knowledgeable. A true expert in his field! He treated me like family. I felt so comfortable with the process and knew he had my best interest at heart. Do yourself a favor and work with Derek!

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Name: d*** a****
Date: 2020-11-20 21:53:56
Rating: 5
Comment: Talked to derek about ins. quote..very knowledgeable and fast answered back quickly...thank you

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Name: L** J***
Date: 2020-11-20 19:12:34
Rating: 5
Comment: Derek Gould is very knowledgeable and very helpful!

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Name: M**** G****
Date: 2020-11-20 18:13:36
Rating: 5
Comment: Great service. Quick to respond in what was time of crisis for our family.

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Name: D**** D*****
Date: 2020-11-20 16:28:41
Rating: 5
Comment: Christina is friendly and very professional good job!

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Name: G***** G***
Date: 2020-11-19 05:21:35
Rating: 5
Comment: Such a great Experience. Thank you!

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Name: M***** P****
Date: 2020-11-19 05:00:27
Rating: 5
Comment: Staff is very knowledgeable and professional. Provides great customer service. Highly recommended!

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Name: R**** C*****
Date: 2020-11-19 04:40:09
Rating: 5
Comment: Shopping for insurance can be so very overwhelming, so much to know to make sure that you are getting the coverage that you need without overpaying and over insuring. Charise at Spencer Lane has been so very helpful and professional. Able to explain every part of what I was paying for and making sure that I am covered. I highly recommend this agency.

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Name: M****
Date: 2020-11-13 21:10:11
Rating: 5
Comment: Derek was extremely helpful and helped me to understand what all of the coverage options were and what the terminology meant. Thank you!

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Name: B******** D**********
Date: 2020-11-13 15:32:59
Rating: 5
Comment: Excellent!

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Name: L***** F******
Date: 2020-11-13 07:26:38
Rating: 5
Comment: I really like the competent, friendly demeanor of Kristina. I like that shes bilingual and she made me feel comfortable.I could tell she knows her business and that helps my financial position.I am thankful we have someone like her locally. I wholeheartedly recommend her for your insurance needs.

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Name: J****** S*****
Date: 2020-11-13 02:06:20
Rating: 5
Comment: Very smooth process getting my husbands life insurance policy going. All options were presented and explained thoroughly. No pressure felt. Clean office! Friendly service! Easy to find. Highly recommend!

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Name: J***** T
Date: 2020-11-13 00:15:53
Rating: 5
Comment: Derek gave us the best customer service!

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Name: M***** M*********
Date: 2020-11-12 05:59:49
Rating: 5
Comment: Very professional and friendly staff!

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Name: S*** Y****
Date: 2020-11-12 04:56:52
Rating: 5
Comment: I appreciate Derek taking the time answering all my Insurance questions. He was very friendly and extremely helpful. Great customer service!!

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Name: C***** M*******
Date: 2020-11-06 19:25:17
Rating: 5
Comment: Made a call to add a vehicle to my insurance, Kristina assisted me. She was very friendly, prompt and professional, couldnt have been easier for me!!!!!

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Name: A**** V**********
Date: 2020-11-05 23:36:00
Rating: 5
Comment: Professional agency that really goes the extra mile for their customers. Charise works hard to make sure you have the coverage you need. Top notch people.

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Name: C***** M*****
Date: 2020-11-05 18:13:23
Rating: 5
Comment: Charise is the insurance agent for all your needs! She is very knowledgeable, caring, and professional! You feel like you are with family!

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Name: T***** L***
Date: 2020-11-04 20:49:40
Rating: 5
Comment: Derek is hardworking, trustworthy, and reliable!

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Name: K*** E*******
Date: 2020-11-03 15:32:20
Rating: 5
Comment: Im particularly grateful for agent Charise Reynolds who has given me excellent insurance advice over the years. Shes warm and friendly and an expert in commercial insurance.

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Name: d*********
Date: 2020-11-01 03:07:45
Rating: 5
Comment: This agency has been very helpful in consulting me on my insurance needs. I highly reccomend

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Name: C*** B****
Date: 2020-10-31 15:00:24
Rating: 5
Comment: Knowledgeable staff and friendly atmosphere.

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Name: M**** & K**** T*******
Date: 2020-10-31 02:48:08
Rating: 5
Comment: This agency is so knowledgeable in all types of insurance. Auto, Renters, Home Owners, Life and so much more. They are the agency to call for all your insurance needs.

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Name: D***** C***
Date: 2020-10-30 18:36:03
Rating: 5
Comment: Derrick over at State Farm is professional and very helpful.

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Name: A**** R
Date: 2020-10-22 22:09:31
Rating: 5
Comment: Very responsive. Had to make multiple changes/updates to a renters insurance policy on the fly, and they were there and got it done each time quickly.

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Name: B***** B*******
Date: 2020-02-14 01:46:20
Rating: 5
Comment: Spencer Lane has been one of the nicest people so far. Spencer has been the person I can go to when I get into a car accident and help me through the process and answer my thousands of questions I had through out the process of getting my vehicle fixed. Spencer has been the person I can go to when I have coverages questions and explains every coverage to me in detail and he always has greeted me with a big smile and always finds a solution to all the problems I have. I never felt well taken care of until I came in Spencer Lane office.Thank you for being amazing Spencer😊

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Name: S***** B*******
Date: 2020-02-14 00:48:09
Rating: 5
Comment: Friendly customer service

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Name: E***** D*****
Date: 2020-02-13 23:33:12
Rating: 5
Comment: He was polite, professional and quick to respond. Knowledgeable and eager to answer any questions I had. Very highly recommend!

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Name: L*** B*******
Date: 2020-02-13 23:04:45
Rating: 5
Comment: I have nothing but good things to say about StateFarm. The people and company are not only dependable and reliable but I know that there is no question too insignificant to warrant their true attention. I’m not just a number to them. I highly recommend them for your insurance needs. They are people you know and trust and they are without question a company worth depending on. Spencer is the man! 👍🏼

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Name: J**** G*****
Date: 2020-02-13 18:55:46
Rating: 5
Comment: Excellent services and most importantly I felt like he was watching out for my best interest. Wouldn’t go anywhere else.

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Name: T***** H********
Date: 2020-02-12 04:13:14
Rating: 5
Comment: Excellent service knowledgeable cared about my coverage. Glad I Met him