Spencer Roofing in Walled Lake
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Walled Lake, Oakland County, Michigan, US
Site: https://www.spencerroofing.com/
- Monday:8:30AM–4:30PM
- Tuesday:8:30AM–4:30PM
- Wednesday:8:30AM–4:30PM
- Thursday:8:30AM–4:30PM
- Friday:8:30AM–3PM
- Saturday:Closed
- Sunday:Closed
Mike was very easy to deal with, responsive and knowledgeable. Everyone at their company is pleasant and professional. We had numerous companies quote our roofing project, most were obnoxious hard closers looking to get a quick sale and move on. We chose Spencer due to the comfort and confidence we felt from Mike, he definitely kept his promises and they did an awesome job! Highly recommend!
Spencer Knish Construction and Roofing is a fantastic company. We had a leak in our roof and wanted to get it taken care of before winter kicked into high gear (especially since we had just had that big snowfall in November). Their customer service on the phone was great: very responsive, helpful, and friendly. Director of Sales, Mike, came out to the house the same day I called, gave me a very fair estimate, and told me that when the snow on the roof had melted, hed come out, fix the roof, and even look over our entire roof to let us know if there were any other issues to be concerned about.The next week, when the weather had warmed, Mike gave me a call, came out to the house, and fixed the shingle/nail that was causing the leak. He and his team also cleaned our gutters, looked over the roof, fixed the crooked rim on our furnace pipe, and took all the leaves from the gutters out to the road for pick-up. Excellent service, affordable, and top-notch work! Highly recommended, and when we need a new roof in a few years, we will definitely be calling Spencer Knish Construction and Roofing!
Mike Knish went above and beyond! I had a small leak that I wanted repaired, and he got back to me so quickly and was able to come out the next day. He did everything and more while I was at work and gave me a great deal when I came home to settle up. Highly recommend! Especially if you’re a first time homebuyer, they really are helpful!
Over the course of four months this summer, I met with TEN roofing companies to quote a replacement roof for our home and barn/shed. In all, I reviewed 20 different proposals. It was a tedious and time consuming project. Some were grossly expensive and others were lacking in detail. Mike McKnish and his Office Manager Katie Nicles won my business because they made a great impression on me from the very beginning. They were quick to respond and had positive and courteous attitudes that you dont come by too often these days. They were very thorough in answering my questions - and I had a lot of them! Mike put together a proposal that offered high quality materials and a very good warranty with a price that I found to be very reasonable compared to the competition. Mike took ownership of the project and put the same level of attention into our roof as if he were doing one on his own home. The installation went perfectly and took two half-days to fully tear-off the old roof and replace everything. Mike supervised every aspect of the job from beginning to end and his crew did a thorough clean-up of the worksite before leaving. For all of these reasons, I give them my highest recommendation!
Wow! Great! After discovering a leak I called several roofing companies early a.m. and he called me back quickly! Came the same day, assessed the issue and gave me a quote! Came back the next day for the repair and even found another issue and took care of that as well! 😊 I will be telling my neighbors and Nextdoor about Mike@ Spencer Knish Roofing. THANKS MIKE!
They came out for an emergency repair, gave a quick estimate and said they would be out in a couple of weeks. A couple of weeks turned into a couple of months with unreturned phone calls and messages. Luckily Ridge to Valley Roofing came out and got the job done! Then after we got a new roof instead of just the repair job Spencer roofing decided to come out and check on the job 3 months after the fact. I was glad to tell them that I already had my roof redone and to have a good day! Unprofessional, would never do business with them.
On 8/7/20 I posted on Spencers website that I wanted them to quote me a price to reshingle my Livonia Colonial (Note: I spotted their sign on another house in my neighborhood where they did a roof job).. An automated email was sent back to me immediately on 8/7 saying that I would be contacted shortly. It is now 8/20, and I have not heard back. FIve days ago I replied back to the email from Katie Nicles asking if I am still on their call back list, and again, no response. Apparently this company does not need my business. So I am getting quotes from other companies.It is now 9/8/20, and still never heard from Spencer Roofing.
I used these guys a few months ago, just before snow fall. I had a major problem with a leak at the worst possible time. After I contacted them - Mike (I think the owner) came out to my house the next morning and quoted the job at a reasonable price. He assured me the problem would be fixed within a week, and they did just that. The team was very professional and fast. I would very much recommend this company.
Total reviews rating 4.6
34 Reviews for Spencer Roofing 2023:
Review №1
2020-12-05We had a GREAT contractor experience with Spencer Roofing. First of all, Spencer was very competitive compared to other quotes we received. The crew that showed up was large, efficient and did a great job. When water damage was identified after tear off, Mike jumped right into carpentry mode at a very fair additional cost. Cleanup & follow-up was A-1. HIGHLY RECOMMENDED!
Review №2
2018-09-09Totally unreliable. Never showed up, never called. I wasted a day when they were supposed to show up to fix my roof. I then had to find another company and cost me more money. Now that Im having my entire roof redone, I would definitely not ask them for an estimate.
Review №3
2022-01-12We had loose flashing flying in the wind on a very tall peak of our home. I called and they came out immediately and took care of the problem. Super nice guys. Would highly recommend and will use them next time we need a roof or repairs done.
Review №4
2021-10-07Mike Spencer helped us immensely by installing a new shingled roof on a new porch, which we had just built at our rental property. He did this within a day or two of contacting his company. He was courteous, friendly, professional and super-fair. Highly recommend! And, will call again for the next project. Pro tip: Mike gives back, he sponsors girls softball (Interlakes Girls Softball League) in Commerce, where our daughter played!
Review №5
2021-11-18If your looking for roof or gutters make this your first call! Had roof and gutter install by Spencer Roofing. On time, received daily updates on progress. Install crew left my property exactly how they found it every day. Professional and responsive to every question. Looks great and made it a pleasant experience.
Review №6
2022-05-17Mike was able to come out right away and performed a small repair for us on the spot. Very friendly, responsive, personable and quick service. Thank you!
Review №7
2022-04-24They are very nice. Easy to get ahold of, quick quote and inexpensive for what I need done. Waiting for this week to get the work started. Excited.
Review №8
2022-06-03Mike and team were well priced, on time, incredibly communicative and obliged my multiple requests. would highly recommend.
Review №9
2021-02-27First off... 10 Stars! I was referred to Mike (and Spencer Roofing) through a friend that used them in 2007. My initial call to the office was extremely pleasant. The woman on the phone was very kind and helpful. This is always a great start as I work in a customer service role of sorts myself. When I spoke with Mike, he was every bit as personable and honest with me as my friend says he was with him many years ago. Basically its like meeting an old friend again. I had water leaking into my home from an ice dam and Mike and his assistant Dwayne showed up right away to start clearing snow and ice from my roof while I was at work. I couldnt believe the responsiveness! Due to the thickness of the ice he wanted to return the next day to follow up on it and remove more to make sure it was fully under control; which is what he did. I mentioned I was interested in a roof quote and after speaking with him he said that he didnt feel I really needed to spend money on a new roof at this time. He offered suggestions on how I could help myself in the future rather than jumping on an opportunity to just take my money. As a single father and first time home owner, I thought this was pretty amazing as I wasnt expecting that response. Im still interested in a roof quote given the age of my roof currently, so for sure well be meeting again. I highly recommend Spencer Roofing for anyone looking for a fair and honest company to assist with any roofing work or help they may need.
Review №10
2021-08-12My chimney cap was blown off in a rain and wind storm.. I contacted Spencer roofing and was astonished that my call was answered immediately by Mike. a very personable man and offered his services the same day. Wow... I had called several other companies and was told I was on a list from 5 weeks to 2 months!! He and a helper arrived and checked out my issue only to find that whoever installed the chimney cap several years ago INSTALLED IT ON A COMPLETELY CEMENTED SLAB!! THEY REFUSED PAYMENT AND WERE SO NICE !! You cant find people like that too often. I would highly recommend them to anyone. I know I will use them in the future if needed!! They certainly know how to run their business and in a proper way!!