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Total reviews rating 3.7

26 Reviews for Spring Valley Apartments 2023:

Review №1

2022-03-06

After doing a research of apartment complex around the area we found spring valley with really good reviews and as well did look good over the internet. We needed to be sure that this place had good reviews since we were moving without seeing the apartment because we were coming from the west coast.Kourtney and Erika service attitude made us realize that this was our new home. We are really happy in our new apartment, its so peaceful and clean, with nice neighbors, definitely a friendly neighborhood.Maintenance request had met our expectations. Definitely we recommend this place as your new home!

Review №2

2022-01-30

The maintenance is useless so far, apartments are way overpriced for the size, they look decent enough when you’re doing a quick viewing then once you’re living there you realize how poor the condition really is. Cheap paint is pretty much slapped on everything, my biggest laugh was seeing it slapped on the laundry closet door but only on the outside not the inside…. Bedroom doesn’t even have an overhead light, for $1495 before extra expenses (for a one bedroom) it’s not worth the money in anyway. If I would’ve known this is what it would be I would’ve went up the street for $1100 and got something bigger and been able to justify it being poorly in so many ways. If you can make the choice to pick another place I would, unfortunately I needed a place immediately for work and this was the only option…

Review №3

2022-04-02

I liked living in this apartment even though there were issues with mice(two times). However, this place never returns the security deposit. Its been more than 3months now since moving out but I still didnt receive my security deposit. Also, they even charged me a full month rent fee for my last month(move out was 19th) and I still didnt receive prorated rent fee as well.

Review №4

2021-09-23

Spring Valley is okay.POS: The neighborhood is quiet and safe! The included parking port was very convenient in the winter months. Neighbors are courteous. The pool area is very relaxing. The management is courteous and timely.NEG: This units are patch-job renovations. If you are expecting something new/freshly updated as portrayed on the website you will be mistaken. The inside of the exterior door frame was filthy, and it was clear they did not wipe down the base boards before painting over. The price is not worth it, especially with the increase in rent.Another huge problem will be pests. You pay for pests control monthly but that will not remedy the problem. I killed bugs 3-4x a week.While this was an okay apartment for the time being, I would not have signed here if I knew these things prior. As a person who works from home and prefers newer homes, this was not ideal.

Review №5

2021-08-23

Worst experience I ever had dealing with them. I called then 8 different times complaining about the AC not working. The maintenance guy comes looks at it says its an old AC and goes. Never gets it fixed. Power bill is around 350+ bcz of this. On an average the temperature inside the hose is around 87-90 during summer. The call if you are due even by a dollar but never gets this dam AC fixed. Worst Worst experience I ever had living in any apartment.

Review №6

2019-06-17

Moved here right after my divorce and at the time the person in the leasing office was terrific. Shortly after she left new management took over and things went down hill. There were constantly noisy neighbors that the leasing office did nothing about. They didn’t want to replace the broken blinds in the second bedroom or the living area until I brought up the fact that if new renters moved in then they would replace the blinds. Rent was outrageous for the size apartment. Maintenance was hit and miss depending on who was working. The only good thing was snow removal which was done before I left for work in the morning. Looks like they have upgraded several apartments and raised the rent considerably on their website. I left due to poor management and high increase in rent. In response to the owner who said management and manager has been the same for years. Not so. The employees who were in the leasing office when I originally rented quit. And a new management company took over per the letter that was issued informing residents of the change. After that no checks were accepted for rent. Renters were forced to submit payments online.

Review №7

2019-08-20

Me and my husband lived here for almost 2 years. Great apartment complex and staff always took care of us, whenever a maintenance issue would arise. The location is perfect and close to everything. Ptosha and Erika are great at assisting with any needs tenants might have. Would definitely recommend to all my friends and family!

Review №8

2018-09-14

The units are fairly nice, mostly renovated and are in a nice location. However, upon move in we had several issues within the first week. One being our entire apartment smelled like cigarette smoke. If I had any children I would of been more annoyed than I was. We called and complained and they offered to put in an ozone machine (we had to be out of the apartment for at least 24 hours right after we moved in). That worked temporarily and it is not as bad as it was but definitely still there. The walls needed to be repainted before we moved in but they obviously were not. Our new neighbor also chain smokes right outside of our front door/bedroom window so when I am trying to air out our apartment on a nice cool night, you get smoke smell coming back in from him smoking. I would NOT recommend this place to someone who doesnt care for smokers/cigarettes and the smell that comes a long with them. Also within the first few days of moving in our water heater and dryer needed to be fixed. I had to take 2 cold showers the first 2 nights of living here. Luckily, both of those issues were fixed within a couple days of me putting in a work order and everyone has been apologetic and friendly to us. I just feel like for as pricey as these units are, this stuff should be checked and maintained BEFORE a new tenant moves in.I dont see why this isnt a smoke free complex or at least be rules about smoking INSIDE or within close vacinity to the apartments themselves.

Review №9

2019-01-10

This is not a good apartment in this area. My parking area is full of ice and I never saw them putting salt. My bedroom temperature is going to 57 while my living room temperature is 73. I created maintenance request 5 times over a period of 45 days. All they do is come and go. Sometimes they don’t even come. For them Heating is not an emergency issue.There are better apartments than this like Independence green etc.At least the team will see this and reach out to me hopefully. I am in building 4.

Review №10

2016-08-03

One of the better apartment complexes in the area. A little pricey, but you get what you pay for. Management is superb. Have not had any major issues other than at move-in with miscommunication when it came to paper work, but everything got taken care of in a timely manner. Maintenance is quick to respond. Neighbors are courteous. Location is great because the freeway is just right there. I do hate that I can sometimes hear the loud speaker from the golf course across the road early in the mornings. I work nights so I sleep in. Some of the light posts do not work either so if you have to take your dog out at night like I do when I get off work, youre limited to where you can walk because some areas are not very well lit. Nevertheless, I feel safe. Other than that, Im pretty content here as Ill be renewing my lease soon!

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