S&R Insurance Group
Address: 10370 Commerce Center Dr B-120, Rancho Cucamonga, CA 91730, United States
Phone: +1 909-740-6800
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 909-740-6800
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Category: Insurance agency, Auto insurance agency, Health insurance agency, Home insurance agency, Income protection insurance agency, Insurance broker, Insurance company, Life insurance agency, Motorcycle insurance agency, Renter's insurance agency
Rating: 5
Site: https://srinsurancegroup.com/
Worktime:
Rating: 5
Site: https://srinsurancegroup.com/
Worktime:
Day | Time |
---|---|
Monday | 9 AM–6 PM |
Tuesday | 9 AM–6 PM |
Wednesday | 9 AM–6 PM |
Thursday | 9 AM–6 PM |
Friday | 9 AM–5:30 PM |
Saturday | Closed |
Sunday | Closed |
Name: F***** A****
Date: 2024-06-26 19:12:06
Rating: 5
Comment: I was recently sent a NOTICE OF NON RENEWAL for my property. I figured since every insurance company was trying to leave California I had no chance of saving my insurance.I contacted Roxanne Morning and she looked into it! Luckily I had contacted her before the cancelation date of my policy. We went back and forth exchanging e-mails and sending pictures of the property until we were able to capture what the insurance company was look for and the reasons for their cancellation notices in the first place. This occurred over the course of 3 days and Roxanne was very diligent in responding to my emails and phone calls. It would have been very difficult to obtain insurance otherwise!Thanks Roxanne and S&R insurance!
Name: R****** M******
Date: 2024-05-24 02:23:51
Rating: 5
Comment: I have been a client of S & R Insurance Services for several years now, and I cannot speak highly enough about their exceptional service. My insurance agent, Gilbert (Gil) Ayon, has been amazing! Gil’s customer service is unparalleled—he is always available to address any questions or concerns I have, no matter how small. His responsiveness and willingness to help have made navigating the complexities of insurance straightforward and stress-free.His dedication to his clients is evident in every interaction, making the entire experience seamless and efficient. I highly recommend S & R Insurance Services, particularly Gil, to anyone in need of reliable and personalized insurance solutions!
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Name: M***** R*****
Date: 2024-05-21 22:12:47
Rating: 5
Comment: I needed insurance and didnt know where to turn. Luckley I was able to talk to Mario Cabrera, that is in the Yuba City office, over the phone. He got me set up and with proof of insurance on the spot. Super easy and he was easy to talk to and helped me understand what I was signing up for and it was at a great price. I would highly recommend them to my friends and family or anybody who needs knowledgeable representatives and good prices. thank you guys for taking care of me and making it easy to be back on the road with the coverage I needed.
Name: A***** H*****
Date: 2024-05-21 21:52:27
Rating: 5
Comment: Worked with Monique and she helped out my family and I, I highly recommend her!
Name: N*****
Date: 2024-05-21 21:41:05
Rating: 5
Comment: Very profesional and quick and special thanks to Susana for helping me and being very patient, great service!
Name: d**** M******
Date: 2024-05-21 00:30:52
Rating: 5
Comment: Yolanda was great, she got me set up with a policy for my bike in no time. Thanks!
Name: a**** n***
Date: 2024-05-16 20:35:06
Rating: 5
Comment: Monique handle her job super fast and Great Service
Name: E*** V******
Date: 2024-05-15 16:40:59
Rating: 5
Comment: I recently had the pleasure of working with Yolanda from S&R Insurance Group for my insurance needs, and I must say, the experience was outstanding. From the moment I reached out, Yolanda demonstrated professionalism, expertise, and genuine care. Thank you Yolanda!
Name: L*** R******
Date: 2024-05-15 00:51:00
Rating: 5
Comment: Monique was amazing, she made the entire process very smooth and easy! She was also very patience with finding me the best fit auto insurance!
Name: M******* C********
Date: 2024-05-10 18:32:19
Rating: 5
Comment: Monique is a SUPERSTAR!! We were struggling to find someone to insure us and she worked quickly to get us some coverage. She is so kind and friendly and I cannot recommend her enough.
Name: t*** s****
Date: 2024-04-09 18:15:13
Rating: 5
Comment: Gilbert Ayon is a great insurance agent. I was having a problem with my policy and he without hesitation helped me out. He was the one who figured out my insurance had my drivers license expired. He went above and beyond my expectations. He called and called the insurance to make sure not only they fixed my problem but lowered my policy. If you ever need help with insurance be sure to go with Gilbert.
Name: K****** S***
Date: 2024-04-09 02:11:23
Rating: 5
Comment: Roxanne and S&R were nothing short of Amazing!. I wish I could rate higher than 5 stars!
Name: A******* D******
Date: 2024-04-06 20:56:47
Rating: 5
Comment: Gilbert has always been very helpful with any of my insurance needs. This time he was able to negotiate a better rate for our multiple auto policy he also explained why rates are increasing and what discounts we were eligible for. Very happy with Gilbert and S&R Insurance Group services.
Name: K****** L******
Date: 2024-04-05 01:06:44
Rating: 5
Comment: Had a great experience with Gil! He takes care of any changes or questions we have. Thanks again!!
Name: T**** Q****
Date: 2024-04-05 00:29:29
Rating: 5
Comment: Yolanda is the best agent, she’s always so helpful and so kind. She’s always there and goes out of her way to help me with any questions or concerns I may have about my policies. Thank you Yolanda a million times for all that you do for your customers. I appreciate you so much.
Name: T**** P***
Date: 2024-04-04 18:04:00
Rating: 5
Comment: I had such great service from Monique Mendiola. She was very helpful and did everything possible to find coverage for my property. I would definitely recommend Monique if you need insurance for your property.
Name: D****** C*****
Date: 2024-04-04 03:59:12
Rating: 5
Comment: I was referred to S&R group and was helped by Monique. She helped my mom and I secure coverage on auto insurance and we saved money by bundling our home. She was very informative, clear, and kind explaining everything and made sure we got every discount available. Very pleased with my experience.
Name: L*** B*******
Date: 2024-04-03 22:24:24
Rating: 5
Comment: Ive been with my agent Monique and have been satisfied with her customer service. I highly recommend giving her a call for your insurance needs.
Name: A****** S*****
Date: 2024-03-31 00:10:20
Rating: 1
Comment: Received a cold call from Gilbert Ayon telling me that my new condos insurance goes through him. Then sending me docu-sign agreements through email. I did not agree to anything. Who is going to sign anything without know what you are signing for and the cost. What a shady business practice, please stop emailing me the docu-signs. We will not sign them! I requested to speak to his manager, but I have not received a call back. At this point, I don’t need a call back, I will just explain my incident here.Update: in response to your “We uphold our agents” script. I asked the escrow company they denied it, and had no idea who Gilbert or the insurance agency was. There was absolutely no misunderstanding.
Name: J****** C******
Date: 2024-03-26 19:27:38
Rating: 5
Comment: Great customer service, Yolanda was very helpful!
Name: J****** S*****
Date: 2024-03-26 19:09:46
Rating: 5
Comment: They had really good service, the staff is great and they answered all my insurance concerns definitely will recommend others!
Name: c****** r****
Date: 2024-03-26 18:31:40
Rating: 5
Comment: Me and my fiancé recently purchased a home and made a switch over to S&R insurance group and had a very positive experience. A young lady by the name of Yolanda was able to help me out with any questions that I had. She is bilingual so it made my experience very helpful. I am very pleased with the professionalism from the team. Thanks to Yolanda I am at peace with my new home insurance!
Name: R****** M******
Date: 2024-03-26 17:46:51
Rating: 5
Comment: I strongly recommend Susana with S&R Insurance. She explained everything to us and was so helpful in us getting our home insurance at a great price.
Name: B******
Date: 2024-03-26 17:38:31
Rating: 5
Comment: Absolutely impressed with customer service. Susana was very helpful and patient with me. I recommend S&R and ask for Susana if possible.
Name: H***** R********
Date: 2024-03-26 17:36:47
Rating: 5
Comment: I called S&R and spoke to Monique about my auto insurance increasing, she took the time to do a policy review and applied any/every applicable discount to me. I appreciate the good customer service that I continue to get from Monique and the S&R agency.
Name: J*** S***
Date: 2024-03-26 17:25:48
Rating: 5
Comment: S&R has an excellent service Susana took care of my Insurance and I even saved money
Name: D******* R*****
Date: 2024-02-01 13:22:53
Rating: 5
Comment: I was referred to S&R Insurance group by a friend. Roxanne was the agent who helped us. She is extremely knowledgeable and was able to answer all our questions and help guide us with the right policy. She is very patient and takes the time to be thorough. The customer service we received from Roxanne is exceptional. If you need insurance, I highly recommend going to Roxanne and her team at S&R.
Name: M***** C*****
Date: 2024-02-01 01:56:10
Rating: 5
Comment: Best service ever, the staff is great answered all my insurance concerns definitely will recommend others to call them for their insurance needs also
Name: C**** T*****
Date: 2024-02-01 01:28:47
Rating: 5
Comment: I recently had the pleasure of working with Ricky at S&R Insurance Group, and I cannot express enough how grateful I am for the exceptional service I received. Ricky took the time to listen to my concerns and understand my insurance needs. He went above and beyond to connect me with the right agent, Monique, who was able to provide me with the perfect coverage for my home and auto insurance.Rickys professionalism, knowledge, and dedication truly impressed me. He guided me through the entire process, explaining all the options and ensuring that I made an informed decision. His attention to detail and personalized approach made me feel valued as a customer.Thanks to Ricky and Monique, I now have the peace of mind knowing that I am well protected. I highly recommend S&R Insurance Group to anyone in need of insurance services. Their team is top-notch, and they will go the extra mile to meet your needs.Thank you, S&R Insurance Group, for the outstanding service!
Name: J***** B****
Date: 2024-02-01 01:24:53
Rating: 5
Comment: 10/10 a friend referred Monique to me and said she’ll get me not only the best insurance rates but the best service and experience when it comes to buying insurance. Usually buying insurance is a headache but she made it so easy!
Name: S***** O*****
Date: 2024-01-10 21:37:56
Rating: 5
Comment: S & R was so easy to work with. I’d definitely recommend their professional work. The team was very knowledgeable and patient with my questions.
Name: D**** L*****
Date: 2023-12-31 04:48:22
Rating: 5
Comment: Exceptional Service and Coverage at S&R Insurance Group!I recently had the pleasure of engaging with S&R Insurance Group for my insurance needs, and I can confidently say that they exceeded all my expectations. From the moment I walked through their doors, I was greeted with warmth and professionalism by their knowledgeable staff.One aspect that truly stood out was the personalized attention I received. The team at S&R Insurance Group took the time to understand my unique requirements and provided me with tailored solutions that perfectly met my needs. They patiently answered all my questions, ensuring I had a clear understanding of the coverage options available to me.Moreover, I was pleasantly surprised by the extensive range of services they offer. Whether it was home, auto, commercial, or life insurance, S&R Insurance Group had comprehensive coverage options that provided me with peace of mind. Their policies were competitively priced, offering great value for the coverage provided.Throughout the entire process, the team demonstrated a high level of professionalism and expertise. They guided me through the necessary paperwork, making the entire experience seamless and stress-free. Their attention to detail and commitment to customer satisfaction were truly commendable.In addition to their exceptional service, S&R Insurance Group also excelled in their claims handling process. When I encountered a minor incident, they promptly assisted me in filing the claim and ensured that it was processed efficiently. Their dedication to resolving my claim quickly and fairly further solidified my trust in their services.Overall, I can not speak highly enough of S&R Insurance Group. Their commitment to excellence, personalized approach, and comprehensive coverage options make them stand out from the insurance provider. I would highly recommend them to anyone seeking reliable and trustworthy insurance services. Kudos to the entire team at S&R Insurance Group for delivering an exceptional experience!
Name: Z** R******
Date: 2023-12-29 18:38:41
Rating: 5
Comment: I was referred to monique for my auto and renters insurance, she explained all my coverages thoroughly. I recommend giving her a call if youre like me and dont know much about insurance or finding the best deal.
Name: D****** R****
Date: 2023-12-29 18:26:03
Rating: 5
Comment: Was recently shopping around for better insurance rates. I called this company and was helped by Monique. She was very helpful and attentive to my needs. She was very informative of my options and provided scenarios in which certain coverages can really be beneficial to have. Her follow up questions and addressing my concerns when it came to cost were much appreciated. Monique found me a better rate which took a bit of stress off my budget. I highly recommend Monique as a go to if youre contacting this company for your insurance needs!
Name: D***** V*******
Date: 2023-12-12 21:12:49
Rating: 1
Comment: Do not work with this company they do not know what they’re doing. I called and spoke with Roxanne. All she needed to do was remove a vehicle and add a new vehicle. She removed the wrong vehicle and it became a whole mess and it ended up costing me a lot of money on my premium, do not go with this company. Terrible customer service.
Name: k*** m
Date: 2023-09-01 17:48:37
Rating: 5
Comment: I spoke with Monique about my auto insurance, she explained everything to me, and got me many discounts on my insurance. I appreciate an agent that is helping me save and also providing excellent customer service!
Name: B**** J******
Date: 2023-08-07 17:40:11
Rating: 5
Comment: My experience with S&R Insurance group was second to none. I was helped by Roxanne and she made sure to go above and beyond for my business. The people who work here are caring, honest, and truly want the best for you and your business. I cannot recommend Roxanne and her team enough.
Name: V** F
Date: 2023-02-06 17:13:01
Rating: 5
Comment: Excellent professional service! Immediate response and friendly customer service! I needed full coverage for my new vehicle and Gilbert Ayon made it happen with the best possible rate!
Name: T*** Y***
Date: 2023-01-30 17:09:11
Rating: 5
Comment: Great experience. Tommy and the team took care of everything that i needed and explained everything that i didnt understand with great patience so that i fully understood evrything. they assisted me with step by step process and got me the perfect policy that i needed. Thank you team.
Name: G****** S****
Date: 2022-12-14 20:46:29
Rating: 5
Comment: Took care of my insurance needs. Looked for the best rates. Best insurance agent by far. Honest and trustworthy. Thank you Gil. We appreciate your hard work! Highly recommend!
Name: B**** A*****
Date: 2022-10-17 20:09:51
Rating: 5
Comment: I had a great experience with Gilbert. He was very communicative throughout the process and very detailed. He went through my contract thoroughly and told me exactly what I needed so I can get the most out of my coverage. He was even kind enough to communicate directly with my property manager in regards to their requirements. Looking forward to working with him again in the near future for other insurances I will need. I highly recommend his services!
Name: J*** a** J***** B*********
Date: 2022-08-04 21:27:11
Rating: 5
Comment: Sergio and his team were very throughou and made the my insurance process so much easier. Wish I would of gotten to him sooner because he’s always available and will always there to help and answer your questions’L!Jaimee
Name: M***** G******
Date: 2022-08-02 16:31:14
Rating: 5
Comment: Jon Spaugy was very helpful when helping me with my auto insurance, I ended up getting a quote for my homeowners insurance which Ill be getting when my actual policy expires.Thanks a lot again, Ill be referring you to my friends and family.
Name: G****** A*****
Date: 2022-06-19 18:34:59
Rating: 5
Comment: Monique and Robert did a fantastic job getting me the lowest rate available to cover my brand new vehicle. They were very accommodating and made it quick and easy to sign up for insurance. Thank you soooooo much.
Name: F******** F*****
Date: 2022-06-14 19:42:00
Rating: 5
Comment: I have been doing business with S&R group for years now. Gilbert has been a great agent. Always attentive and always picks up the phone. He saved me $1000 on my car insurance!
Name: D***** A******
Date: 2022-05-31 17:32:07
Rating: 5
Comment: I had a great experience with S & R Insurance. They were able to find me a great quote and helped me along the way. Tommy Garcia was always available when I needed assistance on any matter.
Name: E R****
Date: 2022-05-12 16:42:07
Rating: 5
Comment: Best insurance customer service Ive ever experienced. Sergio provided top notch personal service. He was attentive to my request and got me the exact coverage and proof for my new purchase I needed in record time.
Name: N******* M*******
Date: 2022-05-06 05:07:22
Rating: 5
Comment: My agent’s name was Sergio. He was very helpful and and stayed on the line with me for an hour trying to figure out what the best option was for my home insurance. He has earned my business 10 fold. I will be bundling my auto insurance with him shortly.
Name: D****** A******
Date: 2022-04-27 17:50:39
Rating: 5
Comment: I have LOVED my experience with Gil so far. We are going to be using this company moving forward for all our customers needs. Thank you for the great service!!! I have been recommending Gil to all our family and friends.
Name: A***** V****
Date: 2022-04-15 14:20:04
Rating: 5
Comment: Tommy Garcia put together our homeowners insurance and was able to bundle it together with my auto insurance to save us money. He is pleasant to work with, and glad to have him as our agent moving forward. Thank Tommy!
Name: D**** s******
Date: 2022-04-13 23:26:47
Rating: 5
Comment: I was amazed with the prices and the customer service that was provided to me by Jon Spaugy and the employees at S&R insurance. They were patient and thoroughly explained the type of policy I was getting. I was so glad to go local with S & R insurance.I will 100% recommend them to all of my family and friends.
Name: E**** R****
Date: 2022-04-05 06:27:05
Rating: 5
Comment: I had a wonderful experience as a first time customer, Tommy was very informative from our very first contact and he answered every single question I had for my homeowners insurance quote. The price surprised me becuase it was considerably lower than I expected even when I compared it to a quote I received from Geico which is my primary insurance carrier for auto. Please give Tommy a call and see what he can do for you!
Name: S****** S**** C****
Date: 2022-03-21 22:53:29
Rating: 5
Comment: My Husband and I spoke with Tommy from S&R Insurance Group regarding some complex insurance needs. Tommy is a true pro who works fast and solves problems that our traditional agent could not. Tommy is not pigeon-holed into one type of insurance. As a broker, he has global acumen of the entire insurance industry and knows how to get what best suits his clients needs. We cant thank him enough.
Name: a***** r******
Date: 2022-01-03 00:49:00
Rating: 5
Comment: My coworker referred me to Gil and he helped me find a better rate for both my home and auto. Perfect timing because I need to refinance my loan and Gil is helping me with that now as well! Thanks Gil!
Name: R*** R******
Date: 2021-12-13 20:32:12
Rating: 5
Comment: Working with Tommy has been nothing short of amazing. I was looking for the right commercial auto insurance option for quite some time. I was bounced around from site to site and spoke with over 10 different agents and brokers.Either quotes were high or they were slow in responding but, the moment I connected with Tommy the experience was totally different. He is patient and makes sure you understand what goes into your policy and the pros and cons of your selections.Ultimately, he was able to identify that I was over paying for my current insurance, found me a bundle deal and now Im paying the same price as before and covering 2 vehicles with better levels of coverage! 5 star service 🌟
Name: J***** E************
Date: 2021-12-08 19:23:40
Rating: 5
Comment: Have been with S&R group for many years with many changes along the way houses cars ect. Gilbert has always made it easy every time we have had a change. He is extremely knowledgeable and always has great communication. Makes every transaction stress free including having a teenage driver. I trust him in finding the best coverage. I thank him for all his advice we never have any surprises with cost.
Name: J**** M******
Date: 2021-12-03 23:44:50
Rating: 5
Comment: Mr. Tommy Garcia, went above and beyond to take care of all my business needs. Considering the nightmare experience that last year with my previous insurance agent. I am more then confident that I will be happy and satisfied with Tommy Garcia (agent) And new insurance provider.
Name: F**** B*******
Date: 2021-11-25 17:49:07
Rating: 5
Comment: I received the best rates for my auto and home policy. So I decided to switch my current policy to S&R Insurance. Their customer service was friendly and easy to understand. Helped me with any questions I had in a timely manner. They help me to save a lot of money!!!
Name: B****** S*****
Date: 2021-10-28 16:42:09
Rating: 5
Comment: Fabian and his team are the best!! Fabian has been my agent for over 2 years now and he always is so attentive and helpful when I need something or have a general question. Couple months ago my car was totaled and the coverage Fabian set me up with was amazing!!! I’ve recommended my friends and family here. Thank you all so much I look forward to continuing business here.Update just bought a new home and bundled my home insurance with my auto insurance. It’s the only people I trust!!! Thank you!!!!
Name: L**** B******
Date: 2021-09-22 00:56:14
Rating: 5
Comment: Tommy Garcia is an amazing insurance agent that I highly recommend. He got me the best commercial insurance Quote, He’s very responsive anytime u need him. You can’t ask for better than that I Highly suggest u give him a call!
Name: J M
Date: 2021-09-16 19:19:12
Rating: 5
Comment: We couldnt thank Tommy enough for finding insurance for our self converted bus RV. Anyone with a converted bus would know its not easy to find an insurer. But Tommy delivered for us! We highly recommend Tommy Garcia and S&R Insurance group.
Name: S***** C******
Date: 2021-09-10 21:57:43
Rating: 5
Comment: Hands down top notch customer service! Gilbert Ayon has gotten us the best auto insurance rates, renters insurance and more! Always answers promptly when needed. I recommend Gilbert Ayon and his team @ S&R insurance.
Name: V****** c*
Date: 2021-08-18 16:57:06
Rating: 5
Comment: Sergio was helpful and amazing. He was able to answer all my questions. He seemed so understanding and caring which made me feel even more comfortable to talk to and will definitely be reaching out when I have future questions.
Name: R**** M*******
Date: 2021-08-17 22:46:01
Rating: 5
Comment: Ive been working with Fabian Serrano for years and he is always attentive and makes sure Im taken care of. He once helped me change my policy to add a vehicle while I was at the dealer while he was out with his family. Thats dedication. A true professional.
Name: K****** A*******
Date: 2021-07-15 19:45:37
Rating: 5
Comment: I was in need of a new car insurance policy and Sergio was the most helpful insurance agent I have ever dealt with. He was honest and up front with everything while actively looking for the best rates and coverage for my needs. Definitely a person who cares for the customer first. Made the entire process seamless, Highly recommend!
Name: S**** C******
Date: 2021-06-15 20:42:42
Rating: 5
Comment: I’m so happy I made the choice to switch to S&R for insurance. Zainah, representative that helped me was so personable and knowledgeable . She helped me bundle both my auto and renters insurance policy, saving me some money! 10/ 10 experience if you’re thinking about making switch I highly recommend comming to her for help! Thanks again Zainah!
Name: G****** M*******
Date: 2021-06-09 17:30:51
Rating: 5
Comment: S&R Insurance is an excellent service. Fabian has been super helpful with the process of me getting life insurance. He answered all of my questions and provided great information. I would definitely recommend my family & friends to S&R Insurance.
Name: G****** M******
Date: 2021-05-15 02:39:21
Rating: 5
Comment: Customer service is great! Sierra was very helpful and patient. She was able to get me the best coverage for myself and my dad. She’s great! She answered all my questions and helped me understand my policy.
Name: J****** J******
Date: 2021-05-13 22:51:42
Rating: 5
Comment: I am extremely happy with the customer service at S&R. Sierra is extremely professional, helpful and prompt. Sierra ensured I received the best for my business and made me feel appreciated. I highly recommend S&R and their amazing associate, Sierra Hernandez.
Name: Z***** G*****
Date: 2021-05-13 22:43:06
Rating: 5
Comment: My experience with S&R Insurance was nothing short of excellent. Personally, I worked with Sierra Hernandez and she was extremely friendly and professional. She really simplified the experience for me and made sure I was getting the correct renters insurance for my needs. 100% recommend.
Name: M****** L***********
Date: 2021-05-13 17:37:35
Rating: 5
Comment: I am so happy I found S & R Insurance Group. I worked with Sierra Hernandez. She is very friendly, patient, provides great customer service, and always willing to take the extra time to address any of my questions (email or phone) and when she needs to, she will always get back to me when additional follow up is needed. Sierra has helped me with several Insurance policies and getting the BEST premiums available. If you have any insurance need I highly recommend you contact Sierra Hernandez at S & R Insurance Group.
Name: J******* V****
Date: 2021-05-11 01:11:28
Rating: 5
Comment: Tommy was a great and professional individual. He was kind compassionate and took his job very seriously. I highly recommend him to anyone that appreciates quality And efficiency. Hands-down if there was a 10 star recommendation he would deserve that.
Name: J**** P*****
Date: 2021-05-07 01:21:27
Rating: 5
Comment: Jonathan was amazing to say the least. While getting into contact with him was a referral from family, he executed finding a new auto insurance policy for myself as I purchased a new car without a hitch. Not only that, but with a time crunch he went over each line of coverage as well, being sure that I understood what exactly was detailed vs other trying to upsell without rhyme or reason. Thank you again for such a pleasant experience!
Name: M*** S******
Date: 2021-04-27 04:08:45
Rating: 5
Comment: Best insurance agents I’ve ever dealt with Bob, Fabian and the rest of the team are professional and always go above and beyond to assist me on my insurance needs. Thanks S&R insurance group. Highly recommend them.
Name: Q**** D*****
Date: 2021-04-09 22:15:41
Rating: 5
Comment: Fabian was very informative and thorough during the quote. His approach made us feel comfortable, like he was an old friend of the family giving us insurance advice. We were very happy to be able to get a policy and provide a review for such a wonderful experience.
Name: J** C*****
Date: 2021-03-31 20:12:11
Rating: 5
Comment: Fabian is amazing! Hes been super responsive. S&R Insurance Group is professional and answers all my questions with infinite patience.
Name: D**** S******
Date: 2021-03-26 19:53:17
Rating: 5
Comment: I got my car insurance with Gilbert Ayon and it was the easiest transaction ever! He took care of everything. He was fast and responsive and gave me options to work with. He answered all my questions and went over coverage I didn’t know I could get for myself and my car. I got better coverage with a great rate! He’s a top notch agent and I would not hesitate to refer him to any of my friends and family.
Name: e***** p****
Date: 2021-03-19 23:10:36
Rating: 5
Comment: Great experience and great staff! Tommy was very helpful and informative. He walked me through the entire process and answered all my questions. I’m very happy with my new insurance policy. I highly recommend S&R insurance!
Name: J**** v***
Date: 2021-02-25 18:56:08
Rating: 5
Comment: Sergio has help us every step of the way. very professional, attentive. suggesting and advicing what is better and what recommendations he has. i got more then just a low rate a got a good over all value for my money. and his customer service skills are through the roof. i never had an agent that care that much for a client
Name: T***** D***
Date: 2021-02-23 19:22:25
Rating: 5
Comment: My agent is Gabriel and I’ve have nothing but a great experience, his responsiveness is amazing! He took the time to make sure I understood everything about my policy and has answered all my questions and concerns. Thank you for making process quick and easy for me.
Name: B***** G*****
Date: 2021-01-22 03:56:16
Rating: 5
Comment: Jonathan was very knowledgeable and super helpful.We were refer to Jonathan, because our current insurance was overcharging us. He was able to get us a better deal and better coverage. We are so happy we made the change and so thankful for Jonathan’s amazing customer service.Definitely referring him to my friends and family.
Name: M****** m****
Date: 2021-01-19 21:14:34
Rating: 5
Comment: Tommy Garcia is the agent every customer dreams of working with. He was professional, fast & straight to the point with insurance policies, quotes and coverage terms. Explains everything well detailed & my family, wife and i are very happy with his customer service. Will definitely recommend to everyone we know.
Name: J**** A******
Date: 2020-12-07 21:55:52
Rating: 5
Comment: Before you purchase any insurance policy run it by Gil. He will get you the best prices possible. I know nothing about insurance home and auto and he was patient and passionate about explaining all my questions. Brought a lot of basic knowledge to me. He beat all 3 of my independent quotes.
Name: f******* a******
Date: 2020-11-24 20:25:18
Rating: 5
Comment: Sergio Moyano was great to talk to and he really was very knowledgeable in not Only explaining to me specifics about my policy but being able to save me money and increasing my coverages. Overall I was very happy with the experience and having one point of contact additional to the insurance agency is a plus.
Name: O*** P******
Date: 2020-10-22 22:08:01
Rating: 5
Comment: Choosing the best car insurance involves comparing claims satisfaction, prices, and the services offered. I’ve been a very satisfied client for many years and I highly recommend S & R Insurance, they offer good quality, good value, they’re very professional and caring, and very responsive. You won’t be disappointed! Thank you Fabian best Insurance Group!
Name: J*** M******
Date: 2020-09-24 00:20:24
Rating: 5
Comment: S&R exceedEd my expectation. Getting insurance is not always pleasant but with the help of Tommy Garcia today it was quick, easy and everything was explained to me in detail. I’ll continue to be a loyal customer for all my insurance needs.
Name: A**** H
Date: 2020-09-02 17:16:42
Rating: 5
Comment: Tommy did a great job finding us an awesome rate for our homeowners insurance. He was very responsive and professional, even calling to keep us updated on the process or to ask us follow up questions. He even called me back just so he could answer my kids question about umbrella insurance! I highly recommend S&R if youre looking for insurance-all of their staff was extremely responsive.
Name: G******* C*******
Date: 2020-08-19 19:45:47
Rating: 5
Comment: I had a really excellent experience getting auto and renters insurance from Jon Spaugy and his team. They were professional and incredibly helpful. As soon as I make my first friend, I will definitely recommend them to come here!
Name: P**** C*****
Date: 2020-08-07 11:54:25
Rating: 5
Comment: S&R Insurance Group is amazing! Had the pleasure of working with Fabian. He was relentless with his patience in making sure everything was structured they way I needed. Not to mention all of the shopping he did to ensure we got thet best rate we could get on our policy. Definitely recommending S&R to anyone looking for insurance!
Name: N***** R****
Date: 2020-08-06 22:12:19
Rating: 5
Comment: We are just completing a refinance on our mortgage loan which has not been the kind of experience we anticipated when it comes to quality service.On the other hand during the loan process the new lender had to reach out to S & R insurance more than once for information on our home owners insurance policy. It is during these times Mr Fabian Serrano, Business Operations Mngr. responded to the requests on both occasions in a very efficient and speedy manner. This was such a relief as we were pushing towards a deadline to close on our loan and it was crucial to get certain things done in a timely manner while facing such an aggressive timeline. In addition we were able to revise our insurance policy to reflect much more favorable terms that meet our needs thanks to Fabian’s speedy review and knowledgeable recommendation.It is this type of professionalism, knowledge and attentiveness to customers that many businesses are lacking these days. We are truly grateful for the service Fabian provided to us. I will keep his contact information to pass on to future prospective customers.Thank-you again Fabian!Marilyn Riles
Name: J****** L****
Date: 2020-08-05 15:24:57
Rating: 5
Comment: Jonathan is very knowledgeable with regard to home insurance and above all very kind. I would definitely recommend him to anyone who is looking for an honest insurance quote. He explained the policy in detail and helped get me the best rate I have ever had in a homeowner insurance policy!
Name: J* L
Date: 2020-08-02 23:22:42
Rating: 5
Comment: I was contacted by Tommy to help assist me with my home owners insurance. He helped my husband and I get insured not only with home owners insurance but auto as well. He accomplished this within 24 hours, now we are stress free regarding our coverage. THANK YOU TOMMY FOR BEING AN AWESOME INSURANCE PROFESSIONAL! I will be recommending Tommy Garcia to others!
Name: f**** g*****
Date: 2020-07-29 23:36:02
Rating: 5
Comment: I was shopping around for auto insurance and i had some quotes that i wasnt to convinced on. I was referred to Gilbert by a prior customer that said he would look for deals and take his time with you and make sure you get what you need. Gilbert took his time and found me a great deal with a well known company. His service was great and he answered all my insurance questions. Will definitely recomend!
Name: D***** R*****
Date: 2020-07-28 15:16:13
Rating: 5
Comment: S&R Insurance has provided amazing customer service when attaining homeowner insurance quotes for my clients when purchasing/refinancing a home. Fabian and his team get things done, and I appreciate that kind of service!
Name: I***** V*****
Date: 2020-07-09 03:04:40
Rating: 5
Comment: Tommy Garcia handled the transition of my insurance to S&R effortlessly and quickly. He was able to increase my coverage amounts and at a lower rate. Im very pleased with his service. Keep it up Tommy!
Name: I*** M****
Date: 2020-07-08 19:49:59
Rating: 5
Comment: My agent Roxanne is always there when I need her. She responds quickly, works hard to get the best price and works fast. Shes the best! S&R Insurance Group is top notch!
Name: J**** V********
Date: 2020-07-07 03:46:37
Rating: 5
Comment: I did request pricing for business insurance around 7:30pm and I expected that they will contact me next day but they just contacted me right after 5min.Fabian was the guy reach out to me. He is awesome!He is so committed, dedicated professional for his client’s need.Please reach out to him for any insurance need for your business.
Name: E******* P******
Date: 2020-07-02 23:22:39
Rating: 5
Comment: I had the pleasure of being helped with my Insurance needs by Jonathan Tercero. He was honest, reliable and patient with us. He was able to help us with the best policy. I highly recommend working with Jonathan on all your insurance needs!
Name: S M
Date: 2020-07-02 17:26:11
Rating: 5
Comment: Roxanne’s been a pleasure to work with and very responsive. She’s made the insurance part of the home buying process not daunting! Roxanne made it easy for me and shes so on top of things! Thank you Roxanne and Thank you Jon! I appreciate the time and effort you have put in to helping me. I trust both Roxanne and Jon and I wouldn’t go with anyone else. Thank you!
Name: G** Z******
Date: 2020-07-01 15:44:49
Rating: 5
Comment: I contacted S&R Insurance because I recently purchased a new vehicle. The representative, Sergio Moyano assisted me with purchasing coverage for 2 of my vehicles.Sergio Moyano was very helpful & knowledgeable. He explained everything in full detail without me having to ask. Even went the extra mile in contacting my previous insurer to cancel my policy. Also, I saved a lot of money switching to S & R Insurance.I’m extremely satisfied with their service.
Name: K******* M****
Date: 2020-06-28 00:51:02
Rating: 5
Comment: Tommy is who helped me out and he was great! He took the time to explain all the different coverages and how/why they would be used. He also showed me the different tiered levels and how it would make my payment go up or down, So that I could have all available options (cost wise) while still having full coverage. I appreciate the honesty, respectfulness, knowledge and professionalism he showed/has. Took care of me well and got me signed up quickly! Thank you Tommy!
Name: i** r***
Date: 2020-06-25 15:44:00
Rating: 5
Comment: I got help from a guy named Tommy.G he was very professional and genuinely cared about the coverages me and my family had. He made sure just in case Of an emergency we were going to be taken care of at a very reasonable price. I have never paid so little for the amount of coverage that I have. Its mind blowing. I can always count on him to answer my calls, email or text and response back immediately with what ever questions or concerns I have had
Name: M******* M****
Date: 2020-06-19 01:44:43
Rating: 5
Comment: Tommy was great! He was very informative, respectful, and helpful. He answered all my questions and was patience with me while I gathered all the information that was needed. He also took his time in going over things again with me that I didn’t quite understand, and made sure that all my questions and concerns were answered. He was very patient, honest, and informative.
Name: Z****** R***
Date: 2020-06-09 02:47:51
Rating: 5
Comment: I want to say thank you to Fabian for hooking me up with a policy. Not only was able to find me exactly what I want, but he also gave me the professional courtesy and a timely matter to get what I need done. Again thank you so much and I will be continuing my policy after 6 months! CHEERS!
Name: D*** A***
Date: 2020-05-12 00:00:13
Rating: 5
Comment: Jonathan helped me out and honestly he was the best insurance consultant I’ve ever had the pleasure of working with! He did everything in a timely and professional matter. He ensured that I got the best home and auto care insurance. I will be recommending him to all of my friends and family members !!
Name: N H
Date: 2020-03-25 17:56:21
Rating: 5
Comment: I highly recommend Sergio Moyano as your agent. He is very dedicated, detail-oriented and professional. I enjoy the whole process with his help. I appreciate his hardworking during this unexpected epidemic situation that I can get my homeowner insurance and auto insurance approved and effective within 14 days. Great Job.
Name: D**** O****
Date: 2020-03-13 23:26:20
Rating: 5
Comment: After going through so many agents and Insurance companies, I came across my agent Eddie with S&R Insurance Group....who from day one in our first conversation said he would help me get Insured. He came through and got me Insured and with the lowest price! I couldn’t believe it due to the fact that I had searched with different broker agencies and personally with different insurance companies due to our situation either they would insure us for the outrageous price or they would reject us. But Eddie really did his best since day one and til this day I appreciate all his work! Even til today he keeps helping me even with the smallest things! I would really recommend him to everyone who seeks Excellent Customer Service!!
Name: J**** U*****
Date: 2020-02-27 22:03:18
Rating: 5
Comment: I was having multiple issues with my old insurance company and decided to give S&R a try. My agent Gilbert Ayon has not only been responsive and communicative but made sure that we were comfortable with our coverage based on OUR needs and not whatever he wanted to push. We live in a high wild fire area so trying to find the right coverage is not easy but Gilbert went out of his way to find multiple options for us at very competitive pricing and spoke with us numerous times to explain the differences and benefits of each quote. The professional service that I receive from him is outstanding especially how he follows up with us and is proactive with our policies. I would recommend Gilbert Ayon to anyone looking for help with insurance.
Name: S******* T*****
Date: 2020-02-25 04:06:05
Rating: 5
Comment: I was searching for auto insurance, after getting several quotes I was discouraged. I recalled Gilbert Ayon helped us get a great rate for our homeowners insurance. So I called Gilbert, he quickly found us a great rate. He was so helpful and presented us with several different options. I will definitely recommend S&R insurance group.
Name: K**** S*****
Date: 2020-02-11 03:46:45
Rating: 5
Comment: I had a great experience with S&R Insurance Group. My agent Roxanne Morning was thorough, professional and had the greatest personality. Normally getting a quote can be frustrating where you feel pressured but I was welcomed with a please compare for your peace of mind. Once I received other quotes I knew coming back to S&R was the right choice.I will recommend S&R to my family and friends!Thanks Kevin S. - Lakewood CA
Name: C**** C******
Date: 2020-01-07 20:16:58
Rating: 5
Comment: Unfortunately I needed to cancel my auto policy with Mercury through S&R because of 3 years of heavy price increases. I was put in touch wit your account manager Roxanne Morning who was exceptionally efficient and did a superb job in handling my situation. I will still keep my renters insurance with Mercury through S&R and rest assured that if I have a problem or any questions, I will most certainly get in touch with Roxanne again. Kudos to Roxanne for a great job!
Name: S******** C****
Date: 2019-12-27 00:26:53
Rating: 5
Comment: Liz is AMAZING! I’ve been with her for about 3 years now and she never disappoints. She’s always there to answer the million questions I ask her and is very quick and attentive. Always getting me the lowest and best deals with my insurance. Thank you Liz!
Name: J**** H******
Date: 2019-11-16 00:13:33
Rating: 5
Comment: Super helpful and profesional staff, Jacquelyn went above and beyond to find a policy and provider that best suited my needs. Perfect price and coverage for my budget, definitely recommending S&R Insurance group to friends and family. Thanks again S&R insurance group!
Name: C******** S*******
Date: 2019-11-15 20:31:37
Rating: 5
Comment: Gilbert did an awesome job helping us with our coverage. I highly recommend working with him! 🙌 Love how he took his time to explain everything that my husband and I needed to know. Thank you Gil!!!
Name: Y******* A******
Date: 2019-11-15 19:21:36
Rating: 5
Comment: Our insurance agent is Gil from S&R insurance group. He was able to guide us through our first home insurance and gave us such great prices we moved our car insurance as well. Very easy to talk to and always willing to explain/answer our concerns!
Name: M**** A******** D*******
Date: 2019-10-23 19:28:46
Rating: 5
Comment: Excellent service, Jackie was very personable, accommodating, returns calls right away, and gets problems resolved quickly. I highly recommend them to family and friends. Thanks again for a wonderful service Jackie, keep up the good work and more power to S&R Insurance group.
Name: H****** C****
Date: 2019-09-30 22:14:16
Rating: 5
Comment: My family has inquired with S&R — specifically with agent Gabrielle Moscoso on what would be the best option for my family.Ms. Moscoso was not only transparent and direct in providing information, she understood our trepidations and worked with us, making sure we had all our bases covered. She is incredibly patient, and felt genuinely interested in hearing about our family and what we ultimately wanted in a policy. That meant everything to us, and we wouldnt have felt that if it werent for her excellent customer service skills. Wed call back if we had any more questions, but she did such a great job the first time.In searching for the best rates in home and auto policies in the Inland Empire, look no further than S&R Insurance Group. With staff like her, theres no one better.
Name: R**** W*****
Date: 2019-09-30 21:22:32
Rating: 5
Comment: Fantastic customer service! I called Liz with a last minute request as my current home owners insurance was cancelling in 48 hours and my previous insurance agency office had promised to resolve the issue and find me a new carrier after they were notified 6 weeks prior, however they did not. My experience with Liz was FIVE STAR ! She was fast, efficient and took care of my needs!
Name: J*** S***
Date: 2019-09-30 20:20:55
Rating: 5
Comment: The staff is very knowledgeable. Gaby was very friendly and honest! She clearly explained all of the details in my policy and helped me find something in my price range. I highly recommend S&R insurance for any of your insurance needs. I will definitely be recommending friends and family!
Name: P*******
Date: 2019-09-16 18:59:52
Rating: 5
Comment: I went into the S&R office today looking for insurance. I was greeted by Jon Spaugy the owner. He had me sit with one of his staff. They explained all the auto and home coverage that I would need to be properly covered. I went in for auto insurance and ended up getting both auto and home. Thank you Jon and your great staff for getting me everything I needed.
Name: R***** c*******
Date: 2019-09-16 18:44:09
Rating: 5
Comment: I personally want to thank Liz for always assisting me with my Insurances. I’ve been working with her for 6 years now. Liz is amazing and always courtesy she is always fast to respond to my needs. I’ve already recommended all my friends and family including work colleagues .I wish you well and thank you Liz.
Name: M***** R****
Date: 2019-09-14 02:57:02
Rating: 5
Comment: I have been doing business with S&R Insurance for a few years. They always have the best rates and, most importantly, their customer service is excellent. I highly recommend them. I’m usually hard to keep happy, but this place has always treated me well and has been there to answer any questions I have. Don’t go to another place where they usually give you the runaround, come to S&R where they try their best to come to the phone every time you call.
Name: A***** O***
Date: 2019-09-13 23:29:52
Rating: 5
Comment: Liz has been my agent for about a decade. Shes knowledgeable, professional, honest and thorough. Shes up-to-date with current trends and other rates available out there. She always seeks out the best deal for me and works with my budget. Shes the best!
Name: A*** A*******
Date: 2019-09-11 19:05:02
Rating: 5
Comment: Fabian from S&R has been huge help with setting me up with my business insurance. He explained all my options with detail and made sure i was getting the best rate! Even when it came down to updating my policy he handled things quick & easy. I highly recommend S&R
Name: M****** A******
Date: 2019-08-25 21:19:16
Rating: 5
Comment: Gilbert Ayon is an amazing agent! As a first time home buyer he made the process of home and auto insurance easy. He was attentive, patient, and listens to every concern. He definitely understands the insurance business and will work hard to ensure he can get you the best policy with the lowest rate. Gilbert was involved through the process by answering any questions at all hours of the day and keeping me updated with every piece of information. His consistent communication and commitment to provide excellent service means you can’t go wrong with him.
Name: M*** M*****
Date: 2019-08-22 04:57:57
Rating: 5
Comment: Ive been working with Gilbert Ayon and S&R Insurance for a few years now. As a real estate agent hes my go to guy when my clients need an insurance quote because he always has several options available. Reliable and trustworthy, I highly recommend working with Gil for any of your insurance needs.
Name: M N
Date: 2019-08-22 00:21:53
Rating: 5
Comment: I would definitely recommend this office for all your insurance needs. They offer great competitive rates and were super helpful, as well as professional, never felt pressured to buy. Fabian, the manager, was able to get me a great rate on my car insurance and the whole process was fast and smooth.
Name: j***** e******
Date: 2019-08-21 23:46:19
Rating: 5
Comment: I have been with S&R group for quite sometime now with many changes through the years cars houses ect they have been so easy and quick to work with. Stress free and I feel they always have my best interest. Especially working with Gilbert Ayon explains deductibles and coverages. Glad I have taken his advice in many instances. Thank you!
Name: C***** V***
Date: 2019-08-21 23:08:13
Rating: 5
Comment: Working with Gilbert Ayón from S&R insurance was truly the best choice I’ve made! Everything was fast and easy and Gilbert made sure to explain all my options with my insurance choices clearly. I truly appreciate the efficiency and the communication! His customer service was impeccable as he always made sure to make me feel comfortable by answering all my questions.i would highly recommend Gilbert as he truly does care for his customers!
Name: L*** C*******
Date: 2019-08-21 22:57:47
Rating: 5
Comment: I highly recommend S&R Insurance Group. Ive been in touch with Roxanne from the office. She is very knowledgeable. Im very professional. Im very satisfied with everything that shes done for me. I highly would recommend her to anyone who is in need of their services. Definitely look forward to doing more business with her.
Name: C***** C*******
Date: 2019-08-19 22:49:57
Rating: 5
Comment: These guys are great! The response time and 24/7 customer service really set them apart. Fabian went over the top for us and worked both weekend days to get us insured. I would highly recommend using them for all your insurance needs.
Name: k******** C*********
Date: 2019-08-09 18:13:50
Rating: 5
Comment: S&R agent Gilbert has been my agent for a few years. You cant find a better agent. He is knowledgeable,professional and great rates.They service all my needs residential and commercial ..thumbs up. Five stars..
Name: G*** M****
Date: 2019-08-05 20:37:15
Rating: 5
Comment: My experiences with S&R Insurance Group was through the service of Fabian Serrano. Fabian was very caring and genuine and I could perceive from the start he was some one you could trust to handle your insurance needs He services your needs and wants with personalIntegrity fully in .
Name: B*** B********
Date: 2019-08-05 17:54:22
Rating: 5
Comment: It has been my pleasure to know Mr Fabian Serrano over the last six months. He has always demonstrated the most gentle in manners, professionalism and reliability as an acquaintance and friend. I would definitely recommend to anyone that he is a person with whom to contact and do business.
Name: S**** C*****
Date: 2019-08-03 22:53:05
Rating: 5
Comment: I have been a consumer with S&R Insurance for a few years now. The experience I have had with this organization is incredible. The customer service provided by the agents is amazing. Anytime I call or send an email I receive the best customer service from Gilbert and Rolando. They are aways willing to help by going above and beyond to provide the best service.Thank you for all your support,Sonia Chavez
Name: S**** G*****
Date: 2019-08-02 05:24:17
Rating: 5
Comment: Jon and the team at S&R Insurance Group are awesome! Very knowledgeable, courteous, and kind. Besides providing great service to anyone needing insurance, they also give back to the community by supporting local charities. If you want an agency you can count on who is also making a positive impact on our community, give S&R Insurance a call!-Steve G-
Name: L***** R**
Date: 2019-08-01 23:23:07
Rating: 5
Comment: If you are looking for an HONEST and CARING insurance team that will beat any quote around... S&R Insurance is it! I want to personally thank Fabian for helping me and my family. He made sure we were happy and that goes along way with us. He did exactly what he said he was going to do. Great customer service all around!Thank you again for all your help and making me and my family feel like part of the S&R Insurance Group Family!
Name: K***** A***
Date: 2019-07-31 16:39:10
Rating: 5
Comment: You can always expect great customer service at S&R. Gilbert is my agent, he took his time to look for the best policy with a good rate for me. He also explained everything thoroughly for me so I can understand my coverage and what I am paying for. I definitely recommend him.
Name: T**** C******
Date: 2019-07-25 18:07:43
Rating: 5
Comment: Thank you S&R on helping us save money by combining auto and home insurance our Agent Julie Rauno was exceptional she handeled every question and needs to get us the best deal that fits best for our family. Definetly will recommend her to our family and friends.
Name: S H
Date: 2019-07-24 05:38:13
Rating: 5
Comment: I happened to walk in to S&R Insurance when my bank was in the same building. My auto insurance was still so high from the accident I had few years ago and I really needed to reduce the cost. Fabian was really flexible and took my information right away even though they were about to close. He sent me some quotes via email the next day, and they were almost half of what I was paying and for the same coverage! He is also knowledgeable of all other insurance and told me about the bundle with renters insurance. With just a little bit more, I could insure the place that I’m renting. Home owners insurance only covers the building. I learned from my past experience that it is so important to cover what you own in the place in case something happens and damage them all.I also referred my family member to S&R, because I knew she was paying too much for her auto insurance. Eddie came in the office just for us on Saturday to find the best deal and her cost went down about 30% as well! She felt comfortable because Eddie was very kind & patient and he also speaks Spanish. Fabian is a Spanish speaker as well. They never try to push you to buy anything but they are very good at finding the deals. I recommend S&R Insurance to anyone I know. Thank you again guys!
Name: M*** A******
Date: 2019-07-23 17:26:58
Rating: 5
Comment: I had the pleasure of working with Gilbert Ayon. I purchased a car and needed insurance right away. After spending hours looking for affordable rates and coming up with nothing, I found S&R Insurance group & gave them a call. Gilbert not only answered all my questions, he also found me the best rate and even better coverage than what I had before. He made the process of getting insured seamless and stress free. Highly recommend!!
Name: K****** S*********
Date: 2019-07-22 19:00:43
Rating: 5
Comment: Fabian and the team at S&R Insurance Group were amazing to work with. Quick, fast and were able to provide the coverage that we needed at a very competitive rate. I would highly recommend them!
Name: G** P******
Date: 2019-07-22 17:44:39
Rating: 5
Comment: Glad to be able to work with S&R Insurance for my insurance needs and insurance needs of my clients over this past few years. Fabian Serrano and Edward Ramirez have been very helpful. Theyre quick to respond and always provide very competitive quotes. Will definitely continue to recommend them.
Name: R** T*****
Date: 2019-07-19 04:39:08
Rating: 5
Comment: Working with the friendly and knowledgeable staff at S&R insurance has made my buying experience pleasurable and a breeze. Prices and coverages for my personal and business policies were fantastic. I can highly recommend these guys for insurance.
Name: R****** C*****
Date: 2019-07-19 04:35:42
Rating: 5
Comment: I was unhappy with my current insurance provider and my contract was up for renewal but I didnt want to go through another year of poor customer service and unanswered concerns so a friend recommended I check out S&R insurance and I’m glad I did. One of their great representatives, Liz, was able to help me set up a personalized plan for my auto and home insurance. Not only did I get a great rate and plan but I walked our knowing what I signed up for.👍🏽
Name: H***** B****
Date: 2019-07-19 04:08:09
Rating: 5
Comment: My experience with insurance agents in the past has been mediocre at best. When I moved to Southern California, I was not expecting the case to be any better. But by some divine fortune, I was referred to Liz by a family member. Not only did she find me a great rate for my insurance policy, but she has also been incredibly attentive in times of emergencies.It can be challenging to find agents that care about their business and clients. Liz has shown me and my family otherwise. If you are looking for great rates and incredible service, I strongly recommend reaching out to Liz.
Name: G****** A***
Date: 2019-07-15 23:00:11
Rating: 5
Comment: I have to give the crew at S&R Insurance Group 5 stars! Their commitment to exceed their clients expectations, as well as their own expectations, is beyond that of any other agency Ive been to. They truly do set the new standard in the insurance industry by providing top tier service and giving their clients plenty of options to work with, putting the power of choice in the clients hands and redefining what it means to have a dependable licensed insurance agent. These guys are available in person, by phone, text or email and are there to help you answer questions about your existing policy, even if its not an S&R policy! Ask for Gil! 🔥🔥🔥👍👍
Name: J******** M******
Date: 2019-07-13 05:07:35
Rating: 5
Comment: Amazing customer service! I called this office with many questions in regards to earthquake insurance. Gilbert was the representative who helped me, he was so patient with all my questions and concerns. It’s great to know there is still great customer service at our local businesses.
Name: J***
Date: 2019-07-12 01:08:00
Rating: 5
Comment: Excellent customer service, they act with a sense of urgency with any concerns or questions I may have. Great prices for good quality insurance, I love that Fabian Serrano actually takes the time out of his busy schedule annually to sit down with me and go over what is exactly in my insurance policy. He gives me great advice on we he thinks we should increase, which to me is very important. Rather than not knowing until its too late, I was rear ended in 2018, and my insurance company had me taken care of. Since the person at faults insurance company was delaying the process, due to the severeness of the accident my insurance had me set up with a rental immediately very happy with the outcome.
Name: N******* T******
Date: 2019-07-04 22:11:27
Rating: 5
Comment: S&R Insurance Group is a wonderful and helpful company. I am specifically please with Roxanne Morning who assisted me during the holiday. She has tremendous customer service skills and is extremely knowledgeable. I highly recommend S&R Insurance Group!
Name: E***** C******
Date: 2019-07-04 07:40:42
Rating: 5
Comment: This is such an amazing company. Very low rates and great deals! Alliance United/ S&R is by far the best insurance Ive had. I recommend asking for account specialist Edward Ramirez. Everytime we call with questions or changes Edward is there to answer every question and make immediate changes. By far the best costumer service Ive encountered thus far. Give them a call today, you wont regret it.
Name: G******** A***
Date: 2019-07-03 18:56:56
Rating: 5
Comment: Ive been with S&R Insurance for over 5 years now! Gil has done a phenomenal job taking care of my home, auto and life insurance. Hes available anytime I have questions or need to make changes, letting me know what my best options are and which changes I should consider that would benefit me. Hes always a phone call or text message away and his service is top notch! Im so happy I found a licensed agent to work with that looks out for my best interest! Thank you S&R Insurance! And Thank You Gil!
Name: J***** H*****
Date: 2019-07-03 17:32:20
Rating: 5
Comment: S&R Insurance Group has been a valuable asset to my family and I. Gilbert Ayon is awesome, his knowledge of the insurance industry is amazing, but most importantly he is a wonderful guy, who is dedicated to his clients. Thanks Gil, for your continued commitment, to making sure my family and I have the best insurance for all of our needs..
Name: O***
Date: 2019-07-03 16:18:07
Rating: 5
Comment: Jon was extremely helpful during the entire process. He answered all of my questions with a smile on his face. Jon took the time to ensure I understood everything. That means a lot to me. I don’t see myself going anywhere else for my insurance needs. Thank you Jon and the rest of the staff at S&R!!
Name: A*** R***
Date: 2019-07-02 23:24:36
Rating: 5
Comment: S&R Insurance has dramatically changed the way I look at life insurance. They’ve convinced me ( with no guilt!) what was really at stake in all of this, and that’s my family. You can’t put a price on that. I really have to mention, Daniel Ruiz is the outstanding life broker I worked with, he’s the one who handling mypolicy with great ease and clarity. I don’t have to worry about anything because he’s shown me the proof that I can trust this company. I highly recommend him if you need a top notch broker!
Name: R**** M*****
Date: 2019-07-02 20:56:05
Rating: 5
Comment: My husband and I are very happy with our Auto and home insurance. Vanessa Spaugy (our broker) helped us get the best Auto and home insurance. We recommend this insurance to everyone.Happy CustomerRenae Motley
Name: j*** g********
Date: 2019-07-02 19:22:38
Rating: 5
Comment: I Highly recommend S&R Insurance. I’ve had a few policies with them. Very professional and friendly staff. They have many providers to help you find the right product! I especially want to thank Gil and Julie. Who took there time to answer all my questions and explain the products. It’s great service! I was left with a genuine feeling of trust and care! Thanks again.
Name: L*** F*****
Date: 2019-07-01 23:04:41
Rating: 5
Comment: I’ve had my renters insurance through S&R and I’ve had the pleasure or working with Liz to ensure everything is set up properly. She was also able to help with my transition from one apartment to the other. Everything was handled flawless and effortlessly with no gap in coverage. It’s great to not have to worry this when you have an experienced insurance agent working with you.I highly recommend Liz and S&R Insurance Group.
Name: R*** N******
Date: 2019-07-01 22:57:25
Rating: 5
Comment: I recently had an opportunity to work with Danny Ruiz. He was extremely helpful in helping choose a policy that met the needs of my family. I am 40 years old with hypertension and was concerned about being qualified. He is very knowledgeable, walked my through every step, and he was able to secure me coverage. Thanks Danny!
Name: K**** T******
Date: 2019-06-30 04:22:22
Rating: 5
Comment: Jon Spaugy helped me get the best rate ive ever seen! Thank you for the amazing service and policy. I didnt know that brokers existed until I met Jon. I highly recommend S&R Insurance, they are very professional and friendly.
Name: A**** G***
Date: 2019-06-28 21:53:55
Rating: 5
Comment: Reliable and experienced! Fabian Serrano has made himself available numerous times to help me out with a new competitive quote or questions about my policy. Even After Hours!! This is why my house, 3 cars and motorcycle are all insured here. I no longer need to shop around.
Name: P***** D
Date: 2019-06-28 21:46:00
Rating: 5
Comment: I have had no greater experience than being a client of S&R Insurance Group. I was paired up with my insurance agent Fabian and he has saved me and incredible amount on insurance compared to pervious agents I’ve had outside of S&R Insurance Group. If you’re looking for auto, home and or life insurance Recommend S&R Insurance Group. Don’t forget to ask for Fabian,you won’t be disappointed!
Name: J******* Z*****
Date: 2019-06-28 19:37:27
Rating: 5
Comment: I recently had the pleasure of working with Fabian Serrano at S&R Insurance Group requesting an auto insurance quote on multiple vehicles. He was very professional, friendly, and prompt with all my request and questions that I had. He gave me different options to better suit my needs and went above and beyond. I highly recommend him for all insurance needs. I have worked with many insurance company’s over the years but working with Fabian over at S&R has been by far the best.
Name: D**** H*****
Date: 2019-06-28 19:17:38
Rating: 5
Comment: I have nothing but positive things to say about S&R Insurance Group & the Agent that I have been dealing with for the past five or so years Fabian Sarrano has always went above & beyond to make sure that my family & I are satisfied. By making sure that we have the best Insurance for us he has always been courteous and treated us with respect
Name: S***** L****
Date: 2019-06-28 18:23:15
Rating: 5
Comment: Ive been with S & R Insurance for several years and I have always received exceptional service from them. Any changes to my policies are taken care of immediately, if I could give 10 stars I would. I highly recommend them for all of your insurance needs.
Name: C****** T*
Date: 2019-06-28 18:16:29
Rating: 5
Comment: S&R Insurance Group company is a amazing place! Fabian & is staff are very good people and very kind and respectful. Fabian works hard at making his customers number 1. S&R insurance group company is a great place to get insurance threw they have the best deals and always on top of everything they do. You will not be disappointed dealing with S&R insurance company. When you come there ask for Fabian he is excellent and so is his staff been dealing with them for years and they are always very helpful to anything you need help with.
Name: J******* O****
Date: 2019-06-28 17:41:19
Rating: 5
Comment: Fabian has been helping me out for a bit over 4 years now and Ive had nothing short of the best service from him. Hes made sure Ive had the best rate, best coverage and is always available to review my policy should I have any questions. His knowledge and ability to breakdown a policy makes it easy for anyone to understand and make the best decision. I recommend you reach out to see what he can do for you.
Name: J*** Q*******
Date: 2019-06-28 15:22:33
Rating: 5
Comment: Switching my policies over to S&R Insurance was the best decision I’ve made when it came to saving money on my auto, commercial auto, home, and life policies. Another thing that I liked is that I know all my coverages now. Jon Spaugy was excellent on explaining what each policy covered and what it did not. He made sure I had the best coverages for my situation. I understand insurance a lot better after the education Jon Spaugy provided. S&R Insurance really will be my Insurance for Life!!!!!
Name: B****** H********
Date: 2019-06-27 11:45:54
Rating: 5
Comment: Julie of S&R has been very helpful with getting me the best rates. As well as replying to any questions I may have and going beyond that to verify everything I’ve asked. Highly recommend S&R and Julie to anyone looking for insurance.
Name: D****** D****
Date: 2019-06-25 00:14:04
Rating: 5
Comment: Jon Spaugy was the most professional and knowledgeable agent I have ever had the privilege of working with. In addition he was also a tremendous help getting me the best pricing on all my insurance needs. I will only recommend him to my friends. I can trust that he will make his best efforts in helping my friends and family. He is absolutely the best I have seen in the years. He is definitely an asset to the insurance industry!Thank you Jon, your incredible!
Name: P** S****
Date: 2019-06-11 03:26:08
Rating: 5
Comment: I just want to take this time to write a review to our agent Gilbert! He was recommended to us by my mother in law, and since then he has been the agent I always contact every time I have questions or any exchanges with our insurance(Even if I make changes 4x a week no kidding). Gilbert has been our agent since 2015 and he really go over and beyond just to give us the best customer service . He is such an AMAZING agent that I would HIGHLY recommend him to anyone!!!PSHe is my mom’s agent as well and soon to be my best friend agent. Lol
Name: m**** m******
Date: 2019-06-01 02:06:10
Rating: 4
Comment: Eddie was the one that helped us. and he was very professional and knowledgeable. I am very skeptical when it comes to salesmen because I feel like they just want my money and don’t really care about meeting my families needs. Eddie is not like that at all because he really cares about his clients and really invests every effort to find a plan for you. He was able to answer all of our questions and helped find an affordable plan that was suitable for our family. I would definitely recommend
Name: A** V*****
Date: 2019-05-31 23:11:27
Rating: 5
Comment: I would like to express how extremely happy I am with this insurance agency. I know we hate paying insurance but it’s something everyone needs to have. My agent Gilbert always makes sure he follows up with me from time to time to make sure my insurance company has met my expectations. If not, he will always finds a way to make it happen and always has the best coverage for the lowest rates. I was involved in a car accident and he helped me through the process. The insurance reimbursement check was received in less than a week!! Before I took my business to S&R Insurance Group I had an insurance company that claimed “you’re in good hands” they were by far the worst insurance company I ever dealt with. I promise if you sign up and talk to Gilbert you’ll have a great insurance experience with no pressure.
Name: J**** S*******
Date: 2019-05-31 16:24:13
Rating: 5
Comment: Gil Ayon has been more than accommodating in our search and commitments to car insurance, we have been able to refer friends/family and they too have been treated with exceptional customer service. I have never gone through an agent before but with Gil’s commitment and follow through to always making sure our experience is satisfying to our financial/vehicles needs moving forward we wouldn’t go any other way than with Gil as our agent! It’s been two years and we are very pleased with the service he has provided us since the beginning.
Name: S****** K**********
Date: 2019-05-30 22:48:06
Rating: 5
Comment: I have been working with Miguel for the past 8+ years. He is one the most professional and reliable agents I have ever dealt with. He is not just an agent to me, hes become a true friend. Anytime I call him for any questions related to any policies, even if the policy belongs to a friend and not thru his agency, he has helped out. I slowly transferred all my policies from other insurance agencies to his company. I will continue to recommend him to all my friends and family. Thanks Miguel for always being there!
Name: M****** F********
Date: 2019-05-30 16:22:40
Rating: 5
Comment: I was assisted by Gil who understood my needs and gave me a very competitive price for the coverage I needed. We took care of this very quickly, over the phone and quite easily with e-signatures. This is my 3rd time reaching out to Gil for insurance needs and he’s always been excellent.
Name: L****** T***
Date: 2019-05-29 21:25:00
Rating: 5
Comment: I have been a customer for several years of S&R Insurance Group. Gil Ayon has been my agent and has always been professional and caring. We have auto and homeowners insurance and I would highly recommend them. Thank you Gil for always being a phone call away when we needed something.
Name: S***** D*****
Date: 2019-05-29 01:49:58
Rating: 5
Comment: S&R Insurance is an excellent insurance group. I highly recommend their company. Our agent Fabian was so helpful and professional. He saved us money on our current insurance plan and followed up yearly he takes care of his clients.If we didn’t move states we would still be with them! We asked if they could still take us, we checkIn yearly to see if they can! Thank you S&R.-Very happy customer.
Name: D**** W****
Date: 2019-05-27 18:51:05
Rating: 5
Comment: My policy was about to expire soon with another company so I called Gaby because she had previously quoted me a slightly lower rate. When she reviewed my driving record (which isn’t the greatest) she actually quoted me with an even lower rate and better coverage! Of course I signed right up! And I love that my new policy is on autopay as well! One less bill to remember when to pay! Thank you Gaby for taking care of me!
Name: R****** A*****
Date: 2019-05-25 00:10:36
Rating: 5
Comment: Gilbert with S&R Insurance Group was very professional when it came to my commercial auto policy. Gilbert worked hard to get me the best possible rate for my trucking company. His work was done in a timely manner and I look forward to doing business with S&R Insurance Group in the future.
Name: d*** v**
Date: 2019-05-24 22:29:02
Rating: 5
Comment: Gilbert was very professional and helpful. He took his time to explain and review our policy. He did his best to get a great price!! Definitely recommending him and S&R insurance to others!
Name: F*** C******** L***
Date: 2019-05-24 21:46:54
Rating: 5
Comment: S&R Insurance Group always has answers to all my questions and concerns, Jose Sanchez always goes above and beyond. He takes his time and dedicates all his attention to you when needed. he is an amazing agent and I truly recommend him if you are in need of insurance, and not to mention he is available 24hrs 7 days a week. 🤗🤗🤗👌👌
Name: M****** L****
Date: 2019-05-23 21:58:03
Rating: 5
Comment: S&R insurance group goes above and beyond to meet your needs and make sure your covered! They have excellent raving fan customer service and have so many different options based on your needs. I would highly recommend them!!! Ask for Rolando!!! He’s the best agent out there!!!
Name: I*** E******
Date: 2019-05-23 17:53:51
Rating: 5
Comment: Julie is so personable and patient, she really took the time to find me the right insurance for the right price. I dont hesitate to come to her with any questions or concerns because I know she will always get the answers. Ive recommended her to my own family and will continue to do so.
Name: C*******
Date: 2019-05-23 17:13:29
Rating: 5
Comment: I have used S&R Insurance for years. Gilbert has been an excellent agent and offers his time and attention when ever my needs change. I have referred him to at least 3 other family members. All which still work with him. Couldnt be more pleased. I 100% encourage you to give him a call.
Name: M****** A*******
Date: 2019-05-23 00:10:03
Rating: 5
Comment: Gil worked hard to find me the best coverage at the best possible rate, with both my home and car insurance! He even noticed that State Farm was still taking money from my mortgage payment when I sent State Farm a letter to cancel a year before. Gil contacted State Farm and FOUGHT to get my money back! I highly recommend Gil for all your insurance needs! He is honest and very trustworthy.
Name: S***** S*****
Date: 2019-05-22 22:40:36
Rating: 5
Comment: Julie Ruano is by far the most attentive insurance rep I have EVER dealt with. She helped me find the best policy to suit my needs. I trust her so much to do whats right, that I’ve referred friends and family directly to her. S&R is lucky to have such a high integrity rep on their team. And the fact that they have her on their team speaks volumes about them as well. I recommend this company and Julie Ruano as your rep. Place your trust in her hands, she wont let you down.
Name: C********** T****** T** M******* P** L*** O******
Date: 2019-05-22 15:24:20
Rating: 5
Comment: As a mortgage professional, homeowners insurance is super important for my clients and sometimes even a little savings on their homeowners policy can mean the difference between an approval or loan denial.The people at S and R Insurance have been my go to people for years because of the quick service that my clients need.Not only do they put my customers interest first in pricing but their level of service is unmatched anywhere!Fabian Serrano and team are responsive and understand the needs of the consumer. You can’t go wrong with S and R Insurance!
Name: M***** A****
Date: 2019-05-22 03:06:42
Rating: 5
Comment: To summarize in one word, “Phenomenal!” Fabian, who I had initially started my policy with and Eddie both go way above and beyond to ensure that my Commercial Insurance needs are met. I have contracts that have transportation requirements that keep changing so rapidly that I would otherwise feel are very difficult in their demands to keep up with, but thanks to these two gentlemen everything is as easy and convenient as ever. One email or phone call and they are on it! Follow up is excellent as well! I guess what I am trying to say is if you want more BANG for your buck, end your shopping for your Commercial Insurance needs right here at S&R Insurance! Spare yourself the misery and let Fabian and Eddie do all your dirty (in a clean way) work for you.....Satisfaction Guaranteed!!!
Name: D**** G*****
Date: 2019-05-21 19:50:05
Rating: 5
Comment: S&R Insurance Group provides prompt and reliable services ! Fabian and Gil were eager to help my family and I out with our insurance needs. They are professional, reliable, and dependable. Fabian and Gil assisted in finding the best plans for us and were patient through the process. Their customer service is outstanding. We are happy to have worked with S&R Insurance Group and will be continuing to use their services.
Name: N****** M****
Date: 2019-05-21 16:50:20
Rating: 5
Comment: I have been using S&R insurance group for a little over a year and I’ve been very happy with their services. Fabian has always been extremely helpful and available for my questions I may have. I would highly recommend them to anyone.
Name: J**** L***
Date: 2019-05-20 22:49:35
Rating: 5
Comment: I have no complaints about this insurance, The agents are great and very helpful anytime I have a question or when im in doubt. I would like to thank my agent Jose Sanchez for always being patient and extremely helpful. If you need insurance S&R is the place to go! I definitely recommend this insurance! When you join you will not just feel like a customer but you will feel like family. Thank you S&R for the opportunity to be a customer with you.
Name: J**** W****
Date: 2019-05-20 22:03:44
Rating: 5
Comment: Ive had a chance to work with Fabian and his team for the last couple of years. I have several different policies with them and theyve always been very prompt and responsive to my needs as a customer. There are plenty of options to choose from in the marketplace, but these are surely some of the best people in the game.
Name: G*** T******
Date: 2019-05-20 18:19:52
Rating: 5
Comment: My experience was great! Roxanne educated me on the various types of coverage. I am a person who asks a lot of questions, and Roxanne answered all of them very professionally. I highly recommend giving the agency a call for your insurance needs and don’t forget to ask for Roxane Morning!
Name: W****** o* a s*** W*** O***
Date: 2019-05-18 21:29:30
Rating: 5
Comment: Let me start by saying if you need help please!!! Ask for Susana, I was having a hard time finding a insurance that fits me and my lifestyle by talking to her I felt really Comfortable, she answered all my questions!!! Most important she save me “MONEY” who does not love saving money, So if I can recommend anything in my life I recommend this insurance and recommend her for her satisfaction service and skills, so don’t hesitate and call today and asked for her you won’t regret it...
Name: S**** H***
Date: 2019-05-18 06:32:48
Rating: 5
Comment: Susana Orozco is ALWAYS very helpful in choosing the best insurance for me and my family. I can rely on her to explain any questions I have and she makes it easy for me To choose great coverage and an affordable insurance plan! I would DEFINITELY recommend S&R insurance group to anyone!
Name: D**** M*******
Date: 2019-05-17 17:18:18
Rating: 5
Comment: We are very happy with the service we receive from our partners, S&R Insurance, specifically Bob R. and Fabian S. All we need to do is call and right away they are working to resolve our issue and looking out fir our best interest. Were going on 4 years with this team. This is the staff to have if you need a team to help guide and find whats best for your business solutions. Thank you for all you do.
Name: P****** B****
Date: 2019-05-16 22:02:02
Rating: 5
Comment: The team at S & R are professional and customer driven. I had a fantastic experience working with Fabian who took the time to understand my business challenges and goals. His team went over and beyond to insure their recommendations catored to my needs. I highly recommend going with S & R for insuring your business or just looking to make a change from an existing provider. Thank you!
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Name: J***** S****
Date: 2024-06-29 03:22:56
Rating: 5
Comment: I spoke with Monique about getting a General Liability policy for my business and she explained all the coverages to me and got me a really competitive price. I would highly recommend speaking to Monique for your insurance needs! 5+ star service👍🏼