Starbucks in Plainwell
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Plainwell, Allegan County, Michigan, US
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Site: https://www.starbucks.com/store-...
- Monday:5AM–9PM
- Tuesday:5AM–9PM
- Wednesday:5AM–9PM
- Thursday:5AM–9PM
- Friday:5AM–9PM
- Saturday:5AM–9PM
- Sunday:5:30AM–9PM
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They are never in stock, it’s been about 2-3 weeks of them being out of stock of so many things. There service isn’t the best either. They put way to much ice even when i asked for not to much. They forgot to add stuff to my drink. Overall just not that good. If i could i wouldn’t even give one star. They really aren’t good.Honestly i just don’t trust you guys.
My coffee was horrible! I ordered a skinny vanilla, almond milk, temperature 120. It came out VERY hot, and it was a flat white. Of course I didnt know till we were headed down the highway , because was too hot to drink. If Im paying $7.37 for a cup of coffee, I would like to enjoy it 😔
It’s clear this location needs additional experienced employees, especially during rush hours. Estimated times on their online orders are inaccurate (expect double to triple wait times)Don’t go thru the drive thru if you need to be somewhere. Once you’re in, you’re stuck.
The drive through was closed so I went inside. I ordered 1 drink and after the second person got there multiple drinks they ordered after me I had to get there attention to let them know I was still not served my drink! They also never have banana bread nor pumpkin bread it shouldnt even be on the menue!
I always order an iced coffee, and Its rarely made the same way. Sometimes Im asked different questions than other times- like if I want simple syrup or if I want cream or if I want milk. I want it the way it was made the first time I ever had it, but I dont know how it was made. I just cant seem to find the correct combination, and almost every employee gives me a different answer.
Have been to this Starbucks location multiple times since they have opened, and I would’ve thought that the service would have gotten better over time (because at first the excuse was training and then it was items being out of stock). But it hasn’t.They are always out of the most popular items such as the crunch for mocha cookie crumble and caramel ribbon crunch and all lunch item sandwiches.The only good thing about this location is the lack of waiting in line.
This Starbucks genuinely makes me sick every time I go. Not because it’s bad but because of one of their shift supervisors. Alyssa M is so rude to her baristas and clearly watches them suffer and struggle while sassing them rather than help them. The only reason I go to this location anymore is because the baristas are so kind.
I ordered one drink and 3 vanilla scones and waited for 30 minutes inside which during a pandemic you don’t want to be anywhere for more than 15 min but the drive thru wasn’t even moving so I decided to order inside. There were only 3 people waiting ahead of me who also only ordered one drink. I thought the staff must have been too focused on the drive thru but the line moved by 5 cars in the time I was inside.There were 6 people working sloppily chucking blenders and cups and straws and spilling flavors everywhere. After 30 min I received only my drink and was told to wait for another person to get my scones so I waited longer and finally went up to where the person was and reminded her kindly that I had ordered scones and she said “oh that’s right”.Finally when we went to leave there’s only 1 exit out of the parking lot and if the drive thru line is long you get stuck behind it waiting just to get out of the lot. Honestly a horrible experience. I get that Starbucks is new to Plainwell but it’s not new to its consumers who know when they’re in a good Starbucks and when they’re not.
Me and the fam went to Starbucks opening day. You know, that day of long lines when people come out of the woodwork just to try something new, yeah that day. However, opening day usually means workers who have not harnessed their craft and lots of mess-ups and wrong orders. That was not the case here though! The workers were beyond exceptional, answered all our questions, and got all of our orders right the first time round! The brilliance of the baristas who work here, along with the deliciousness of what you expect from Starbucks, makes this location a wonderful addition to the Otsego-Plainwell strip. Coming here, one isnt disappointed, especially if youre a coffee fanatic like me!
Total reviews rating 4.3
68 Reviews for Starbucks 2023:
Review №1
2022-01-17Always a great experience at this place. Very cute location and so clean! The staff here are very friendly! Probably the friendliest of Starbucks I have been to. My drink is always ready fast!
Review №2
2022-07-01With a quiet environment and plenty of choices to make, its hard not to stop in every now and then. My questions were answered politely and promptly and my total wait time was less than 3 minutes! Bravo to the whole team ^^
Review №3
2022-06-25Typically not a review writer but the staff working this location today was incredible. My car broke down on the way to a camping trip & myself and my girls had to wait for a ride there & they went above and beyond for us while there. Its great to see humility left in this society.
Review №4
2022-03-31I love their coffee!!! The place is always clean and the people are friendly.
Review №5
2022-07-18Awesome Starbucks location, came in clutch before the journey home 👍
Review №6
2022-01-18Nice folks. Good coffee. But those prices, holy hell. Thats why you take a friend, get a coffee and a muffin, then hang out and chat for three hours. Its more like renting space that way, and its suddenly a bargain. Life hacks, folks.
Review №7
2022-07-14Chocolate raspberry coffee is one of my favorites, and they make it just perfect.
Review №8
2022-02-08They are so nice here absolutely the best customer service. Thanks you guys made my bay better.
Review №9
2022-02-27Friendliest coffee shop ever and well staffed when so many others are short staffed which makes it very difficult to find one open. Plainwell Strong!
Review №10
2022-05-15Had the mocha cold brew was pretty good, wasnt expecting the straight coffee underneath the foam😅🤣