Steve Bauer - State Farm Insurance Agent

Address: 2980 College Ave #1, Berkeley, CA 94705, United States
Phone: +1 510-548-2929
Services: Service options: Online appointments, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Crowd: LGBTQ+ friendly, Transgender safe space,

Category: Insurance agency, Auto insurance agency, Life insurance agency
Rating: 4.9
Site: https://stevebauer.net/?cmpid=lo2k_blm_0001
Worktime:
DayTime
Monday9 AM–5 PM
Tuesday9 AM–5 PM
Wednesday9 AM–5 PM
Thursday9 AM–5 PM
Friday9 AM–5 PM
SaturdayClosed
SundayClosed



Name: C******** Z*****
Date: 2024-06-25 18:10:43
Rating: 5
Comment: I have had Steve Bauers State Farm practice for auto and home insurance for decades, and find this branch to be excellent. One of the aspects of this office that I appreciate the most is the staff, especially Yolanda who Ive known the longest, who has gone above and beyond to be responsive to and prioritize my requests when they are time sensitive. Thank you, Yolanda, Linda and Steve!
Name: H***** W***
Date: 2024-06-23 03:37:57
Rating: 5
Comment: Steve and his team are definitely my favorite insurance agents Ive ever had the pleasure to work with.For the past 2 years Ive worked with them (I no longer live in California), they tirelessly served me and answered any and all of my questions in a timely manner and always found a solution that prioritizes my interest.For instance, I had to put my car in storage for 5 months when I was abroad, Steve immeditaely adjusted my insurance to ensure I am only paying the minimal required rate in accordance to California law.When I was making a cross country drive prior to moving to California (I had just signed my lease, and I had no previous California insurnace). His team stayed in touch with me and got me coverage. I had a busted tire in Arizona, and they made sure I had insurnace coverage before I started driving and was covered for the towing service.Basically, you cannot go wrong with them. I truly enjoyed working with them and would definitely use their service again if I were to move back to California.
Name: S***** B****
Date: 2024-06-08 15:25:06
Rating: 5
Comment: I can always count on Steve to give me an honest and complete assessment of our Insurance options.
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Name: R****** K*****
Date: 2024-06-06 16:50:15
Rating: 5
Comment: I have had my insurance with Steve Bauers State Farm office for more than 20 years. Every single interaction over the past two decades has been a joy! What caring, kind, wonderful staff - always a delight to work with! And the two times I had auto claims, they handled the matter so professionally and carefully - it made the entire process simple and easy for me. I highly recommend this team!
Name: C**** L******
Date: 2024-06-04 01:44:47
Rating: 5
Comment: Yolanda is absolutely wonderful! She is always very helpful, responds quickly, and keeps me updated on what’s going on without prompting. Her customer service is awesome! Thanks so much!
Name: R***** W****
Date: 2024-05-30 20:23:00
Rating: 5
Comment: This is to commend Yolanda Allen-Hill on the excellent customer service she afforded me and my husband. Her timely response and due diligence were above par. She truly represents what an Insurance Agency should exemplify. Many thanks!!
Name: A***** W*******
Date: 2024-05-30 15:03:12
Rating: 5
Comment: A couple of weeks ago a rock hit my windshield and it spread across sooo fast. I was almost afraid to drive my car. I called State farm to see what I should do in this case. Yolanda was on it! She immediately put a claim in and I swear, it was 2.5 seconds later and the mobile windshield company was calling me to schedule a date and time to come repair it. Yolanda has always taken care of me and my family in time of need. Ive been with them for 20 + years and they never disappoint! Shes truly good at what she does. She is definitely an asset to the company! Thank you for making this situation as painless as possible! This is why Ill never change my insurance company. 🥰
Name: M******* T*******
Date: 2024-05-29 19:37:33
Rating: 5
Comment: I enjoy the customer service I receive from the team at State Farm. I have been a client for a few years and they have never missed acknowledging my birthday. They are very responsive and most recently I have worked very closely with Yolanda on additional insurance and she was very pleasant and knowledgeable. Thank you Yolanda for being very responsive and helpful.
Name: j*****
Date: 2024-05-29 15:37:48
Rating: 5
Comment: The office has always been wonderfully responsive to my needs. Id recommend them to anyone with any insurance need.
Name: J***** K*****
Date: 2024-05-22 21:53:25
Rating: 5
Comment: Linda in Steves office helped me submit a CEA Dwelling Retrofit Form, resulting in a refund of $887 on my Earthquake policy. Splendid and super-friendly service!
Name: G******* B*****
Date: 2024-05-20 18:01:33
Rating: 5
Comment: Steve and everyone in the office are absolutely terrific. They are kind, professional, and always respond promptly when we contact them. We have been with the Steve and Yolonda and the rest of the crew in the office for over 25 years and they have been wonderful since day 1.
Name: M****** D***
Date: 2024-05-15 17:47:58
Rating: 5
Comment: I had a parking lot bumper accident that could not be repaired . So it had to be replaced. This all occurred in only 2 days with no hassled - I was back on the road.
Name: R***** H****
Date: 2024-05-14 03:28:49
Rating: 5
Comment: Everyone here is friendly, knowledgeable, and very quick to reply with the answers I need. Highly recommend!
Name: R*** A****
Date: 2024-05-13 03:16:51
Rating: 5
Comment: Insurance either for house or vehicle can get complicated and frustrating until you find a real good one that meets your needs. Steve and his office made my experience with insurance very different from the past. Steve is very responsive, respectful, and reliable agent. I’m so glad that my neighbor introduced Steve to me. It’s been a pleasure working with him. Highly recommended!
Name: M******* F******
Date: 2024-05-13 02:40:36
Rating: 5
Comment: Steve, Yolanda and Linda are an amazing team! They make me feel like family! Always respond to my questions and needs with prompt and honest advice. I feel really lucky with all that I hear about a variety of experiences to say that I feel looked out for and that I have a solid relationship with my insurance team.
Name: A****** B*******
Date: 2024-05-10 21:19:14
Rating: 5
Comment: Linda, Yolanda and Steve are all wonderful people who actually care and know who you are. It been a pleasure being a client and would recommend them to anyone!
Name: t** s******
Date: 2024-05-09 19:33:42
Rating: 5
Comment: I have been with Steve, and his State Farm office, for fifty years, and have always received the most personal, professional, wise insurance information and coverages. Health and automobile and property and liability coverages tailored to my specific needs. Everyone in the office is so courteous and helpful, I actually enjoy my contacts with all of them.
Name: S**** T****
Date: 2024-05-07 20:11:16
Rating: 5
Comment: I have been completely satisfied with the caring service I have received from the people in Steve Bauers State Farm Insurance office for 27 years. They are easy to reach, personable, and take time to listen to your needs. I have used them for both home and auto insurance. They regularly reach out to make sure you feel your policies are keeping up with changing laws and regulations and that your coverage is adequate for current costs.
Name: A***** A*******
Date: 2024-05-04 00:49:07
Rating: 5
Comment: I am client for a couple of years now, and i am very satisfied with them. Linda is always ready to help and very pleasant to talk to. she is awesome!!! thank you Linda for being there and always ready to answer my questions!
Name: C****** N
Date: 2024-05-02 23:13:22
Rating: 5
Comment: Great service and knowledge. Friendly staff. We have had claims that were handled quickly and efficiently. The claims were paid very quickly as well!
Name: L** S************
Date: 2024-05-02 17:17:52
Rating: 5
Comment: Always very accommodating, helpful and nice! Appreciative of the great service they provide. 👍👍👍
Name: c**** b****
Date: 2024-04-30 22:26:05
Rating: 5
Comment: Excellent service from very knowledgeable and friendly staff who know who I am when I call.
Name: C****** H********
Date: 2024-04-30 18:44:28
Rating: 5
Comment: Steve Pierce team is amazing! Just like our agent Jordan!! Love her so much. Helped my husband and myself pick the policy that best fits our budget she’s like a bff !!
Name: S** L*********
Date: 2024-04-29 22:52:16
Rating: 5
Comment: Steve and his team are awesome. Extremely helpful and responsive.
Name: V****** H
Date: 2024-04-24 16:29:28
Rating: 5
Comment: Steve & his team are great - always super responsive whenever I have questions (which seems to be a lot!).
Name: D***** W*******
Date: 2024-04-24 01:42:12
Rating: 5
Comment: Steve Bauers office is excellent! They know me by name and are always helpful. State Farm, the company, has also been super reliable and fair whenever I have a claim. Long time satisfied customer.
Name: D****** K***
Date: 2024-04-20 15:43:26
Rating: 5
Comment: I have worked with Steve Bauer and his team at State Farm since 2009. They have always been helpful, responsive, and great to work with! I highly recommend them.
Name: J*** J
Date: 2024-04-18 06:00:20
Rating: 5
Comment: Great reliable, consistent attention to problems
Name: M****** W******
Date: 2024-04-17 20:40:42
Rating: 5
Comment: I have always had a very positive experience with the office of Steve Bauer, and have been particularly impressed recently with the efforts of Linda Nguyen-Cheung to suggest ways I could lower the premium for my home insurance. Very helpful!
Name: Y****** G**
Date: 2024-04-15 23:38:15
Rating: 5
Comment: Steve’s team is very efficient. I just moved from other state to California. My State Farm agent in Ohio referred me to Steve. Linda from his team helped me to match up a policy in my budget with in a call and several emails. Glad to stick with State Farm and work with you guys.
Name: B****** G****
Date: 2024-04-08 18:53:54
Rating: 5
Comment: I cant say enough positive things about Steve, Yolanda and team...For 20+ years i have known them, they have consistently been efficient, knowledgeable, responsible and responsive. In addition to being highly professional, they are caring and kind.
Name: R*** L******
Date: 2024-04-05 00:12:15
Rating: 5
Comment: Best insurance office I’ve ever dealt with. they always answer the phone parentheses a miracle in these times parentheses and are very helpful and efficient. Nice people too.
Name: J***** L*****
Date: 2024-03-29 22:00:20
Rating: 5
Comment: Ive been with Steve and Yolanda for over 20 years. They are wonderful to work with and I have truly benefitted from the consistency of working with one agent who knows my policies in and out upon picking up the phone. Highly recommend!
Name: D****** H****
Date: 2024-03-28 19:44:54
Rating: 5
Comment: Several years ago, I chose Steve Bauer as my State Farm agent since my previous agent (since 1976), Dave Schiller, retired. Ive been more than happy with Steve, as hes very knowledgeable and is readily available to answer questions and resolve issues for his customers. His office staff picks up the phone after a couple of rings (no menus to listen to), and they are very friendly and helpful. I just called Linda yesterday re: California policy holders issues with insurance company cancellations. Although theres little an agent can do about the problem, she was very empathetic and reassuring.
Name: A********** W*******
Date: 2024-03-27 19:33:37
Rating: 5
Comment: Yolanda @ Steve Bauer State Farm Office in Berkeley is Awesome! Always willing to help. Very resourceful, and patience...Thanks Yolanda!!!
Name: J** B******
Date: 2024-03-27 17:44:43
Rating: 5
Comment: Great team, always looking out for customers best interest.
Name: I****** D*****
Date: 2024-03-18 18:24:37
Rating: 5
Comment: Friendly, knowledgable, responsive staff!
Name: G******** L*******
Date: 2024-03-05 00:10:48
Rating: 5
Comment: Just signed up for State Farm with this Agent and it was so quick and efficient. Linda helped me out with the entire process, and eased my stress as I switching insurance providers. Every call/text/email was responded to almost immediately. Highly recommend.
Name: C**** P*******
Date: 2024-02-22 20:25:41
Rating: 5
Comment: Steves been our agent for years. He and his team all do great work and come up with helpful ideas that we wouldnt have thought of ourselves. In addition to Steve, weve worked with Yolanda and Jose Luis over the years and theyre great.
Name: W****** C
Date: 2024-02-21 22:29:48
Rating: 5
Comment: Linda was really helpful with my quotes!
Name: M**** L*
Date: 2024-02-21 02:44:41
Rating: 5
Comment: I was looking for auto insurance to switched. I went online to search for a while and found Linda at State Farm reviews and their company. I had the pleasure and confidence of working with Linda. She was so helpful and knowledgeable, quick to respond my requested. Now I am so happy to switch the right auto insurance company and Linda as my agent. Thank you Linda for your sincere works.
Name: M****** S******
Date: 2024-02-20 15:45:34
Rating: 5
Comment: Ive worked with Steve Bauer for about 20 years, and hes always given me great advice. My husband and I have homeowners, auto, and other policies with State Farm. Steve explains everything clearly, and he, Yolanda and his other staff are always super responsive whenever we call. The few claims weve had have been smooth and hassle-free. Were glad we can rely on Steve and State Farm, and we highly recommend him and his crew.
Name: A** N******
Date: 2024-02-14 21:04:24
Rating: 5
Comment: Steve and his team are super helpful and quick with the turnaround, especially Yolanda, when I need immediate help. I would definitely recommend them for insurance services.
Name: A****** S****
Date: 2024-02-13 01:17:06
Rating: 5
Comment: I’ve had State Farm though Steve Bauer since 1994 and I love these guys. Every time I have an insurance question all I have to do is pick up the phone, and a lot of the time I get Yolanda. Yolanda is so knowledgeable, helpful, I just can’t say enough about the service she has provided to me consistently and with alacrity for all these many years. I am appreciative indeed: five stars all the way
Name: C***** P********
Date: 2024-02-13 00:53:23
Rating: 5
Comment: I’ve been working with Steve Bauer for at least 25 years. In this competitive market, he is stellar- trust-worthy, professional, attentive and warm. His team reflects these same qualities. It truly makes a difference working with an agent with integrity, reliability and a great team.
Name: A**** W******
Date: 2024-02-03 07:33:24
Rating: 5
Comment: Excellent customer service, always in a helpful, friendly, professional manner.
Name: B****** S*********
Date: 2024-02-02 19:47:40
Rating: 5
Comment: I have been extremely pleased with State Farm for their attention and careful maintenance of all of my insurance policies for more than 40 years. The manner in which State Farm dealt with me in the aftermath of the 1991 Oakland fire was wonderfully attentive and I considered the settlement totally fair.
Name: K**** D****
Date: 2024-01-27 03:37:24
Rating: 5
Comment: Ive been with Steve Bauer for 25 years or more. They pretty much always answer the phone and answer my questions whenever I need them. Very helpful.
Name: B** S*******
Date: 2024-01-26 19:48:33
Rating: 5
Comment: Always right on top of all my insurance needs; home, autos, motorcycle, and business. I send all my family and friends to Steve
Name: L**** V** L***
Date: 2024-01-26 01:20:08
Rating: 5
Comment: Steve Bauer and his State Farm team are awesome - professional, efficient, and super friendly. I couldnt wish for better customer service.
Name: P*** F*********
Date: 2024-01-19 19:52:57
Rating: 5
Comment: I quit five policies with Farmers and switched to State Farm with the team of Steve Bauer. What a great move on my part. They are the nicest and most conscientious people.
Name: T** E*****
Date: 2024-01-19 18:10:34
Rating: 5
Comment: Ive been a client at Steve Bauers State Farm office for almost 4 decades! Over the years, weve had great service, knowledgeable and friendly guidance, from claims to planning to everyday questions. We always end a conversation knowing weve been treated well, our interests and stuff have been protected, and our interaction was pleasant and professional. We recommend Steves office and State Farm as highly as possible. Thank you!
Name: G***** L*****
Date: 2024-01-12 23:05:00
Rating: 5
Comment: Yolanda expertly help me through the process of a claim where my car was broken into and something very important to me was stolen. Less that a week later may car is repaired and the property claim has been processed so I am well on my way of being whole again. Yolanda managed to do this cheerfully and promptly and has made the experience a lot less painful. Thank you!!!! While I would rather not experience this ever again this has been the best outcome anyone could expect.
Name: T*** Y*** C*****
Date: 2024-01-01 17:06:10
Rating: 5
Comment: I have been insured by Steve Bauers office for almost 25 years. He has always been friendly and kind and recognizes me by name when he sees me at the Post Office. He has given me good guidance with insurance decisions. I mainly have worked with Yolanda and she is always helpful and also very knowledgeable. She remembers important details about my policies. I am moving so am going to try to find another State Farm office in my new state where I like the people that work there as much, if I can.
Name: C**** W***
Date: 2023-12-15 23:48:00
Rating: 5
Comment: Steve and Yolanda and their team are top notch, handle every small request efficiently and usually the same day, even hour. We have done deep dive reviews of the details of our policies, and constantly update coverages as our needs have changed. They are both consummate professionals that I love working with.
Name: R*** T******
Date: 2023-12-07 17:37:39
Rating: 5
Comment: The best part of insurance is our agent. Weve dealt with both Steve and Linda, and they are fabulous.
Name: A** P***
Date: 2023-11-30 00:51:44
Rating: 5
Comment: I recently switched over to State Farm for my auto insurance and had the pleasure of working with Linda. Linda is like the legendary unicorn who worked her magical powers on my request for multiple cars and drivers.Linda went above and beyond to find the most comprehensive and cost-effective coverage options for my needs. She meticulously compared various plans and presented me with detailed breakdowns to ensure I made an informed decision. Her willingness to explore different scenarios and explain the implications of each choice was invaluable.Thanks to Linda (the magical unicorn) who opened up her toolbox of knowledge and flexed her magical prowess, I now have the peace of mind knowing that my multiple cars and drivers are adequately covered under a comprehensive and affordable insurance plan. I am grateful for her awesome and amazing service and highly recommend her to anyone seeking personalized and reliable insurance solutions.
Name: D***** K***
Date: 2023-11-29 21:53:29
Rating: 5
Comment: We have been with Steve and his team for well over a decade. They know our policies and are always helpful whenever issues arise. Even when we moved from the Bay Area to LA, we never considered changing who covered our policies. They are amazingly attentive, super friendly, and always working towards the best solutions for us. We could not recommend them more!
Name: J*** T*****
Date: 2023-11-28 20:05:26
Rating: 5
Comment: Yolanda Allen, the State Farm Claim Specialist who assisted me with my Auto damage Claim was very knowledgeable and responsive. She made the process very simple and I appreciated her courteous manner.
Name: N*** D****
Date: 2023-11-28 19:21:56
Rating: 5
Comment: Weve had our insurance needs handled by Steve Bauer and his staff since 2011 and theyve always gone the extra mile. They explain the details that I wouldnt even know to ask about and have helped us through some meddlesome situations, making things easy and sensible in the otherwise confusing insurance jungle. Their suggestions have also been thoughtful and sensitive both to our insurance needs and cost concerns.Thanks folks!
Name: R**** C****
Date: 2023-11-28 18:33:23
Rating: 5
Comment: The staff is stellar!
Name: A*** S******
Date: 2023-11-28 07:24:12
Rating: 5
Comment: Steve and his team - Linda, Yolanda and Luis have all been responsive and professional and very straightforward! I feel safe and appropriately insured with them!
Name: S**** B*****
Date: 2023-11-22 23:42:26
Rating: 5
Comment: Steve and his team deliver the best service. When I call, they answer right away, have my account in front of them, and take care of me very quickly. They consistently exceed my expectations.
Name: K**** S******
Date: 2023-11-21 20:46:52
Rating: 5
Comment: Linda saved me over $200 annually on my homeowners insurance policy, without me asking her to do so. Outstanding service.
Name: S****** D*****
Date: 2023-11-18 17:12:32
Rating: 5
Comment: Awesome knowledgeable staff. Been working with them for few years now and can’t be happier, finds best rates and easy to contact when needed.
Name: D*** M*****
Date: 2023-11-18 01:04:19
Rating: 5
Comment: Jose Luis and Linda do a great job in Steves office. Their service makes it much easier to swallow the cost of insurance. When it comes time for a claim, I have never had a problem with State Farm. They are quick and dependable. And they will provide great help if you need to rent a car until your personal car issue is solved. I hope I never need my home or Liability insurance, but if I do, Ill be grateful for the same high level of service.
Name: R***** D*****
Date: 2023-11-16 17:45:31
Rating: 5
Comment: I was switched here after Cynthia Blumgart’s‘s office was closed. They have always taken great care of me and Jose Luis has been incredibly responsive and friendly with any requests I have. Would highly recommend!
Name: C******* F**** L******
Date: 2023-11-16 01:32:29
Rating: 5
Comment: We were lucky to have an agent with State Farm following up with us and handling our file so diligently! Really personalized service and very much appreciated.
Name: A** K******
Date: 2023-10-25 15:39:09
Rating: 5
Comment: My experience with Linda has been nothing but positive. She is extremely professional, caring and obvious that she takes pride in her work. Every question gets responded back quickly and very detailed with solutions or options. Thank you for all your help.
Name: E**** N******
Date: 2023-10-24 01:32:29
Rating: 5
Comment: Jose Luis was so helpful with auto insurance! Highly recommend.
Name: c******* c*******
Date: 2023-10-17 16:44:21
Rating: 5
Comment: I have been with Steve Bauer and his team for thirty-some years. They are always helpful and informative, quick to respond to queries. I have especially enjoyed working with Yolanda who seems to always be on top of every question I might have. I feel they give me the best advice and support for my insurance needs. Im grateful to have such a trustworthy organization and team in my neighborhood.
Name: N**** M******
Date: 2023-10-14 19:52:25
Rating: 5
Comment: Steve Bauer and his staff at State Farm have provided excellent service since the time we purchased our homeowners and auto insurance. The team always responds quickly to my questions. Steve met with me to provide a better insurance package with great savings and improved coverage. I feel like I have a great agent who will be there should the need arise.
Name: R***** F*****
Date: 2023-10-13 17:03:05
Rating: 5
Comment: Friendly, responsive, and fast service from Steve and all the staff, particularly Linda and Yolanda recently!!
Name: R**** V*****
Date: 2023-10-12 16:12:05
Rating: 5
Comment: Our families have been clients of Steve for more years than I can remember. Steve has always been quick to respond with a friendly manner and detailed answers to every question. Problems and challenging issues are handled in a timely manner. His staff is equally friendly and accommodating. I highly recommend Steve as your next insurance agent. Thank you Steve and office crew!
Name: M**** K*
Date: 2023-10-05 20:15:12
Rating: 5
Comment: We have been clients of Steve Bauer for years now--and he and his his staff have always provided us with exceptional service, both for routine matters and occasional urgent issues. We have interacted most often with Yolanda at the office and she is amazing--friendly, knowledgeable, helpful and always ready to assist us with whatever is needed. We highly recommend Steve Bauer and his office!
Name: M****** S******
Date: 2023-10-04 14:57:55
Rating: 5
Comment: Steve and his State Farm office family always have gone the extra mile when it comes to handling our insurance, and never with a hard sell. Steve outlines options and the reasons why you may want to make one choice over another. As my family has young drivers and a pool, Steve explained the importance of umbrella insurance, for example, but without scare tactics - only providing the important reasons as to why it would be good for my familys coverage. He and his office have handled a variety of requests and questions, always in a timely manner. Highly recommended!
Name: L*** K*******
Date: 2023-10-03 20:21:47
Rating: 5
Comment: Yolanda helps me out with my policy paperwork whenever I need it. Shes efficient and friendly--much appreciated!
Name: J****** F*****
Date: 2023-10-03 19:58:32
Rating: 5
Comment: This office is great. Steve and Yolanda, in particular, are really personable. On occasion, Ive had to ask for specific files, information or help. Yolanda is always organized, thorough and responsive. With its team, this office is timely and efficient but, and of equal importance, relates thoughtfully and with kindness to each customer as a valuable individual.
Name: L* T**** M**************
Date: 2023-09-29 20:43:05
Rating: 5
Comment: I just love Yolanda, her customer service is superb! She has been my rep for years. If I need anything, she takes care of it right away and provides me with all the information I need! State Farm works for me and my family!
Name: P**** R****
Date: 2023-09-25 21:10:37
Rating: 5
Comment: Excellent and timely service! Always responsive and helpful. The best.
Name: A******* R******
Date: 2023-09-19 17:22:58
Rating: 5
Comment: Linda has been awesome and very supportive. She has great energy and very positive. She helped me with all my questions.
Name: S***** W*
Date: 2023-09-14 21:13:24
Rating: 5
Comment: Ive had State Farm forever. Went with these agents ever since weve moved to the area many many years ago. I seem to always get to interface with Yolanda, who is always super nice and helpful. Thank you for taking care of all our insurance needs! :)
Name: J*** Z*****
Date: 2023-09-14 19:38:48
Rating: 5
Comment: Steve and members of his staff respond immediately to questions and requests for service. Although I havent had occasion to talk with all his employees, I can attest that Yolanda and Linda are knowledgeable, professional and pleasant. Our homeowners and automobile policies have been with State Farm for many years because we know we can rely on Steve and his team.
Name: s**** d***
Date: 2023-09-08 22:04:00
Rating: 5
Comment: This office, and Steve, have been my insurance agents for 30 years. Always helpful and responsive, and the few times Ive needed to use my coverage, they were really there for me.
Name: S*** V*******
Date: 2023-09-01 18:42:41
Rating: 5
Comment: Steve Bauer and his team are absolutely outstanding on all counts ! professional, courtesy, responsive just to name a few - Highly recommend to new customers - cant beat their serviceShan
Name: J******* C*****
Date: 2023-08-29 21:56:15
Rating: 5
Comment: Everyone who works in Steves office is helpful, friendly and knowledgeable - highly recommend this group.
Name: S***** B****
Date: 2023-08-22 18:40:05
Rating: 5
Comment: The staff at Steve Bauers office is amazing. Extremely efficient and helpful, always professional and super friendly, even if I throw last minute requests for our event work at them.Both, Yolanda, Linda and Jose Luis, are simply the best!
Name: R***** L****
Date: 2023-08-17 19:04:25
Rating: 5
Comment: Steve is a friendly, caring agent who goes out of his way to explain policy matters and offer recommendations. We have had our home and auto policies with State Farm for many years, and have no complaints. Our most recent claim for a stolen catalytic converter was handled quickly without any issues. Thank you, Steve!
Name: G*** M*****
Date: 2023-08-15 22:15:58
Rating: 5
Comment: Ive been a client of Steves for decades and one of the reasons Ive stayed so long is the caliber of the support Ive received from his staff. In particular, Yolanda has been an absolute dream -- shes friendly, exceedingly helpful, and is always there to answer any question I have. Cant recommend Steve & his team highly enough!
Name: K**** Y**
Date: 2023-08-09 21:12:41
Rating: 5
Comment: Jose Luis is extremely knowledgeable, very helpful and super friendly. He doesn’t upsell you and matches your policy to your needs. They’re also very good at picking up calls and being responsive to questions. Very glad I went with State Farm and this office.
Name: G** 2 H****
Date: 2023-08-05 04:26:19
Rating: 5
Comment: They are awesome. I know I can call Linda for anything and she’ll help me out. I appreciate all the love that they give.
Name: A******** H********
Date: 2023-07-27 04:00:47
Rating: 5
Comment: I been working with Steve and his amazing team for the past 4 years. They are very professional and friendly. I always received a birthday post card from them, I think that’s very nice and I really appreciate that.Definitely planning to keep my business for a long time with them.Thank You!
Name: c***** a******
Date: 2023-07-21 18:58:14
Rating: 5
Comment: Everyone in Steve Bauers office is wonderful. They are kind and helpful beyond anything you can imagine. They took the picture for me, had the patience of Job when I was incredibly upset and advised me about how to do the simplest of things I had to do, all with warmth and cheerfulness!
Name: V****** A**
Date: 2023-07-12 21:14:58
Rating: 5
Comment: Great agent, great service, very happy from a long-time customer
Name: R*****
Date: 2023-06-27 18:25:14
Rating: 5
Comment: I recently switched to State Farm from AAA. State Farm had better premiums, but the main reason I switched was because I knew from Steves work in the community that he is extremely honest and very knowledgeable. Steve helped me tailor my coverage to meet my needs and to provide optimal value. Steves office quickly responds to inquiries, and when we recently had an accident, Steves office took care of everything. It is great to have an agent that I can totally trust and depend on.
Name: A****** G*******
Date: 2023-06-23 19:25:04
Rating: 5
Comment: I worked with Jose Luis Gray to transfer my insurance from out-of-state. He was attentive and responsive to all my questions. I would recommend him to anyone else in the area needing help on insurance claims and other information.
Name: A**** B*****
Date: 2023-06-22 22:04:51
Rating: 5
Comment: Very responsive and supportive. Would highly recommend this team.
Name: B** M*****
Date: 2023-06-21 22:07:58
Rating: 5
Comment: Excellent service and friendly staff. Steves office (especially Linda) was incredibly helpful and approachable and I look forward to continuing business with them for a long while.
Name: m******* b*****
Date: 2023-06-21 19:02:58
Rating: 5
Comment: Yolonda always can find what I cant, and is of great help to meALWAYS !
Name: S****** S******
Date: 2023-06-08 18:27:01
Rating: 5
Comment: Yolanda at State Farm has been super helpful!
Name: A**** H****
Date: 2023-06-08 17:43:13
Rating: 5
Comment: I worked with Steve Bauer and Linda Nguyen-Cheung for my auto and home owners insurance policy recently. They were fantastic! They were very responsive, nimble and had a wonderful service mindset where they put my needs first and delivered. I strongly recommend reaching out to them if you are in need of insurance products.
Name: D***** G******
Date: 2023-05-06 22:11:06
Rating: 5
Comment: Steve and his team are fantastic. Warm, personal, super responsive to all of my questions and inquiries. Highly recommend!
Name: A*** B*****
Date: 2023-04-19 23:08:56
Rating: 5
Comment: Ive worked with Yolanda, at the Steve Bauer Insurance Agency, for over 20 years. She has always worked to get me the different kinds of insurance the fitted my needs. I highly recommend the agency for all your insurance needs.
Name: L***** T***
Date: 2023-04-11 16:29:44
Rating: 5
Comment: I have always had EXCEPTIONAL service from the Steve Bauer team. However, this was especially true in regards to the last few days.I just experienced a collision - it resulted in a total loss of my car. I texted Yolanda Allen-Hill (part of Steves team) at the time of the accident and she responded with an informative and supportive call.Honestly, it was a lot to deal with considering it was such a big accident, but felt comforted with the ease, thoughtful, and QUICK service. Special shout out to Yolanda - an angel sent from heaven!You wont be disappointed when working with Steves team!
Name: k**** k****
Date: 2023-04-03 23:57:00
Rating: 5
Comment: A very satisfying call - I got new insurance at a good price and answers to my questions.
Name: R**** K*********
Date: 2023-03-15 20:03:39
Rating: 5
Comment: Wow! Another great shout out to Steve and Yolanda - so far they have taken a huge weight off my shoulders by helping me through every step of post-accident process. We are so blessed everyone is safe and that we have Steve and Yolanda working hard to make this easier on us. Kudos to all those who have assisted us.
Name: J***** B***
Date: 2023-02-28 16:38:05
Rating: 5
Comment: Ive had insurance (car and renters) through Steve for 10+ years. Steves team has always been helpful and quick-to-respond. Most recently, Yolanda helped me update my account so that I could get some time-sensitive information. I appreciate that Yolanda obtained the information for me the same day. I would highly recommend Steve and his team for anyone in need of insurance.
Name: S**** E********
Date: 2023-02-27 18:50:25
Rating: 5
Comment: Ive worked with Steve for years for both personal and business policies and have had nothing but great experiences! Hes really good at explaining things and is always honest and thorough. Yolanda is great as well and always super responsive and helpful! Thanks Steve, Yolanda, and team!
Name: M** R*****
Date: 2023-02-09 23:41:36
Rating: 5
Comment: I had a question to ask the Steve Bauer State Farm office without any prior contact with them. I left a long phone message, not too confident that Id hear back in a timely manner.I received an email response RIGHT away. Wow! I cannot express how rare this is, and how much I appreciate their efficiency.Thank you, to Linda and the rest of the team who works there.Kimberly Munday
Name: S****** S******
Date: 2023-02-07 22:48:00
Rating: 5
Comment: I had another great experience with Yolanda today -- shes really terrific, and as I mentioned this is not the time shes been so helpful. Today I needed help with our mortgage company, and Yolanda helped out immediately, including getting on the phone with the guy from the mortgage company. She is terrific!
Name: M***** R******
Date: 2023-02-03 19:15:14
Rating: 5
Comment: Best insurance I have ever got! We had a case back then where our cat scratched a woman in our neighborhood. Steve Bauer took care of our case, updating us and being very helpful.Any time I call this office, I get an immediate and professional answer to my insurance needs. Everybody in the office is professional and efficient.Thank you, Steve, for helping us so efficiently
Name: L**** C*********
Date: 2023-02-03 16:35:13
Rating: 5
Comment: I have used State Farm for my insurance coverage for many years, When my agent moved out of the area, I moved my accounts to Steve Bauer in Berkeleys Elmwood. Steve and his associates are wonderful to work with. They are courteous, professional and efficient often going above and beyond to provide service. A recent billing question which required some creativity and research was solved within an hour by Linda Nguyen-Cheung. I highly recommend Steve and his associates.
Name: A*** K****
Date: 2023-02-02 05:43:03
Rating: 5
Comment: I have recently talked with Linda regarding my home insurance. She was accommodating and patient in listening to my questions. Thanks a lot.
Name: d**** h****
Date: 2023-02-02 01:36:25
Rating: 5
Comment: Excellent help. Always super fast returning calls. Recommend!
Name: S****** T**
Date: 2023-02-01 02:06:53
Rating: 5
Comment: I have been Steve Bauer client for over 15 year I never have any problems if I have a problem he help me take care of it and all the-people work there is very helpful I very like then a lot .that’s why I am stayed with then
Name: B***** G******
Date: 2023-01-31 01:14:29
Rating: 5
Comment: Yolanda was super available and helpful while we navigated getting coverage for our home which required a complex alarm installation over the holidays.
Name: T* S
Date: 2023-01-30 22:11:51
Rating: 5
Comment: Yolanda (in Steve’s office) is always efficient, no matter what I request. I have been a customer for many moons and her customer service is always top notch!!
Name: J**** D***
Date: 2023-01-30 20:55:47
Rating: 5
Comment: Steve Bauer and his staff are great always a pleasure to work with
Name: M***** F**
Date: 2023-01-24 01:08:09
Rating: 5
Comment: Linda at Steves office has been my go-to insurance expert for years. She made it very easy getting quotes and adding a car for my daughter when she got her drivers license. Most recently she helped set up my Moms new State Farm auto policy. As usual Linda took care of us quickly and with exceptional customer service. Thank you Linda!
Name: T***** M**********
Date: 2023-01-19 20:52:41
Rating: 5
Comment: Extremely reliable, very fair, very knowleageable, a delight to work with, thank you!
Name: K** L*
Date: 2023-01-19 18:52:04
Rating: 5
Comment: Very quick response from Yolanda at Steve Bauers office.
Name: S**** A******
Date: 2023-01-19 17:56:43
Rating: 5
Comment: I have worked with Linda at State Farm on and off over the past few years. I originally had Linda help me to set up my motorcycle insurance which was lovely! She was so nice and helpful! When I sold my bike and had to cancel my insurance, I reached out to Linda, after a long time of not having emailed her, and she immediately replied and dealt with it for me! I was amazed that even with so much time passing she still remembered me and responded so quickly! When it came time to get insurance for my tiny home, there was Linda again, so consistently helpful and amazing! Highly recommend. As I told her, its so refreshing in a world where it takes people weeks to reply (if youre lucky to even get a reply) to have someone like her to help you. This is how you do business people! Thank you Linda, the rockstar!!
Name: C**** M******** C*******
Date: 2023-01-13 05:46:15
Rating: 5
Comment: I appreciated Lindas help throughout the entire process. As a college student, its hard to find some free time to go out and organize everything. Thankfully, Linda provided kind service and helpful information through it all!
Name: C** C
Date: 2023-01-11 21:26:09
Rating: 5
Comment: A family of rats decided to make my Nissan Pathfinder their home. They built a nest and chewed the cars wires. Luckily, I had State Farm and they covered the cost of replacing the cars wiring harness (a $5K job). Steve Bauers office did a wonderful job answering questions about my claim. A+++
Name: V***** A**********
Date: 2023-01-10 16:43:51
Rating: 5
Comment: Steve and his team are great. They are always responsive and proactive. We are managing 50+ properties and Linda is always on top of this to make sure that our properties are covered.10000% recommended!
Name: H***** W******
Date: 2023-01-05 18:12:38
Rating: 5
Comment: Linda Nguyen has been helping me out with insurance for the past two years and has been great! She is very prompt, helpful with any questions I have, and makes sure I have the coverage I want.
Name: a**** b********
Date: 2023-01-03 22:54:14
Rating: 5
Comment: My uncle had his house and auto policies with Steve Bauer at State Farm for a great many years. When it came time for me to continue his coverage on the house, Linda Nguyen-Cheung from Steves office was a treasure to work with. She was patient, responsive and unflaggingly cheerful as we worked out the best coverage for the situation. I am so glad I had the chance to work with this office!
Name: B****** S****
Date: 2022-12-14 00:09:23
Rating: 5
Comment: Steve and Yolanda as well as State Farm, itself, have given me great service over many years. Bravo and many thanks!
Name: P****** W*********
Date: 2022-12-01 02:08:48
Rating: 5
Comment: We have been working with Steve Bauer and Yolanda the entire time we have lived in the Bay Area. They are attentive and accommodating to all our insurance needs for our homes, automobiles, and rental units. They are the best.
Name: R***** M****
Date: 2022-11-21 22:25:27
Rating: 5
Comment: We worked with Linda to help bundle our home, auto and umbrella insurance. She was amazing to work with and made sure we could get the best rates. Super polite and overall wonderful person to talk to. She made our experience with state farm one of the best experiences we have had dealing with insurance.
Name: N***** C*****
Date: 2022-10-21 01:40:04
Rating: 5
Comment: We’ve been State Farm clients for 20+ years. We have Yolanda Allen to thank for that. She is an amazing agent. She is professional, knowledgeable, extremely easy to work with, and 100% reliable.
Name: E***** R*******
Date: 2022-10-15 05:45:07
Rating: 5
Comment: I have been with Steve Bauer’s State Farm branch on and off for many years dating back to when I first learned how to drive. I have always received such wonderful personalized assistance. I always loved working with Yolanda she would always go the extra mile in assisting me with changes to my insurance plans as my needed changed through the years.Thank you all for all of your assistance. I truest recommend this insurance team for any of your insurance needs
Name: M*** H*******
Date: 2022-10-15 00:34:05
Rating: 5
Comment: Linda, out of Steve Bauer’s office, provided great customer service and was extremely helpful in setting up the right auto and renters insurance policies for me. She took the time to walk me line by line through my auto coverage options and explain how each would impact me. She worked on finding any available discounts related to my case. And, best of all, was extremely responsive and got me set up all within a couple of hours. Thank you Linda!
Name: G****** T****
Date: 2022-10-10 23:41:53
Rating: 5
Comment: I’ve stuck with State Farm for a while and it’s handled my needs very nicely. Great customer service from Jose Gray, always explains information for me in easy to understand ways both in plan details and pricing. Thanks State Farm Team for being there.
Name: M** K*****
Date: 2022-09-26 19:39:16
Rating: 5
Comment: Linda at Steve Bauers office was great! I was looking for an efficient, quick process to get some new policies and Linda was able to do almost everything over email. Her responses were quick, helpful, and friendly, and got me covered in no time. Thank you, Linda!
Name: T*** D********
Date: 2022-09-23 16:50:46
Rating: 5
Comment: We have been fortunate to work with Steve Bauer and his team for over 22 years! We have home, business and auto all together bundled. Anytime we need assistance with a claim, Steve and his team make the process painless. Yolanda is exemplary! She has 100% follow through and is my go-to whenever I have a question. Sometimes I like to pop into their office to say hello when Im in the neighborhood. They are so welcoming and make you feel like a family friend. Highly recommend!
Name: C****** D*** A******
Date: 2022-09-12 23:15:27
Rating: 5
Comment: Ive been working with Steve and his office for my personal and business insurance and they have always been very helpful and prompt with their replies/sending any documents I need. They have made navigating insurance very stress-free.
Name: S***** G*******
Date: 2022-08-31 23:44:44
Rating: 5
Comment: We’ve worked with Steve, Yolanda and the team for over 20 years and they are the absolute best. They don’t try to rush you through things or sell you policies you don’t need. They make everything from claims to adding new policies super easy, plus they’re just really nice, honest people.
Name: B***** N****
Date: 2022-08-31 21:20:16
Rating: 5
Comment: Excellent service! Yolanda, and Steve have done an amazing job. Prompt communication, clear quotes, and timely emails to help me through moving my insurance to State Farm.
Name: J*** M*****
Date: 2022-08-31 21:17:54
Rating: 5
Comment: Fast, courteous, flexible. What more could one want from an insurer? Linda got us the auto policy we needed after just one call.
Name: L***** M****
Date: 2022-08-29 22:47:03
Rating: 5
Comment: Steve Bauer and his team have served me and my family for 3 decades now. Recently I needed to arrange for car insurance for my daughter currently living out of town. Steve handled things in one afternoon and we are able to get our daughter in a safe and reliable car quickly and economically. Thank you Steve and team!!!!!
Name: P******** M****
Date: 2022-08-27 16:23:29
Rating: 5
Comment: My family has had our insurance with Steve Bauer’s office for years. They have always been excellent, friendly and so very helpful! In particular I can say that Yolanda is the best! She has gone out of her way to be both kind and professional. My thanks to her, Steve and everyone in that office!
Name: E**** H**********
Date: 2022-08-18 04:02:54
Rating: 5
Comment: Fast and responsive with great rates. Much more personal service than I would expect from a large company.
Name: B**** C****
Date: 2022-08-15 23:59:13
Rating: 5
Comment: I have known Steve a few decades. He has taken beautiful care of my family, my husband, myself and my son. He is always prompt in his responses, compassionate, doesnt rush you, and is a treat to work with.
Name: E*** B*****
Date: 2022-07-20 19:59:25
Rating: 5
Comment: We just started working with Steve (and Linda, who has been incredibly helpful). Insurance is a pain in the butt and Linda has made it easy - so far, so good!
Name: �**
Date: 2022-07-06 17:16:12
Rating: 5
Comment: Really nice and fast service. Linda really helped me a lot on my renters insurance while Im moving. Will continue choosing Statefarm.
Name: B*** R R********
Date: 2022-07-06 16:18:45
Rating: 5
Comment: Steve and his team (Yolanda, Linda) have done an amazing job helping us move from Virginia to the Berkeley area. I dont know what we would have done without their help-- prompt communication, clear quotes, and timely emails to help us through closing our home, protecting our cars, and now protecting our new home!
Name: Y*** H*
Date: 2022-06-27 18:49:16
Rating: 5
Comment: Was shopping around for home insurance. Linda was very responsive, insightful and accurate in providing me with the information I needed to make a decision. She is 100% the reason I ended up moving all my insurance policies over to State Farm!
Name: S****** Y*
Date: 2021-09-02 22:27:12
Rating: 5
Comment: Linda Nguyen-Cheung is fantastic. She is knowledgeable, helpful and quick to respond, not to mention in the off hours - evening and weekend. Be it text messages and emails. She is amazing. She is an awesome asset for State farm!
Name: D***** J****
Date: 2021-07-28 22:51:26
Rating: 5
Comment: Can I just say Wow! Awesome Linda Nguyen-Cheung is just outstanding! She saved me from going to another company! I am an old school dude who feel great customer service is a priority over all else. Not only did she deal with my irritation, but she made sure I received what I needed before a deadline. I was able to secure a major contract because of her quick work.Now if only every Employee in this office had her dedication.
Name: A**** R*
Date: 2020-09-08 01:48:32
Rating: 5
Comment: Great customer service from Steve and Yolanda.
Name: L**** R*******
Date: 2020-08-20 20:30:56
Rating: 4
Comment: Super helpful always answer my question fully
Name: M*** Q****
Date: 2014-05-19 17:51:31
Rating: 1
Comment: Our parked car was hit by an underinsured driver, and it was a total loss. State Farm nickle and dimed us with sub-par repairs and after-market parts to avoid a payout. We are now taking a huge loss, and are being forced to drive a sub-par version of our new car. This was how we were treated, even though we had all of our policies with State Farm. Though Steve is a decent enough insurance agent, I would not recommend State Farm for anyone who wants an insurance company to be on their side after an accident. It sucks to have to fight your own insurance agent.
Name: E**** V***
Date: 2014-05-15 16:59:46
Rating: 5
Comment: As a professional photographer I need to send out proof of my insurance more often than people would think. Wedding venues, banks, and parks are all places that need to see proof of insurance for me to set up my productions in them. Steves office has always been amazingly helpful when I need to send out these forms.
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