StorCal Self Storage

Address: 15025 Oxnard St #200, Van Nuys, CA 91411, United States
Phone: +1 818-785-3259
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Payments: Debit cards, Credit cards,

Category: Self-storage facility, Moving and storage service, Moving supply store, Records storage facility, Truck rental agency
Rating: 3.9
Site: http://storcal.com/location/8/van-nuys-storage.html
Worktime:
DayTime
Monday9 AM–6 PM
Tuesday9 AM–6 PM
Wednesday9 AM–6 PM
Thursday9 AM–6 PM
Friday9 AM–6 PM
Saturday9 AM–6 PM
Sunday11 AM–4 PM




Name: D**** K******
Date: 2023-12-12 01:40:07
Rating: 1
Comment: If zero stars were possible, that would be too high. My husband and I used this facility for about ten years, in spite of the elevator only working half the time. We had a third floor unit and over the summer that because a major issue. We had camping gear we couldnt access, but I was also unable to access items that I use for a small catering/craft services business. After hemming and hawing for two months, they finally credited us for two months, but in doing so, turned off our auto-pay. We had no idea(yes, we should keep a better eye, but still).. they said multiple notices were emailed and snail mailed, and when they didnt hear from us, NO PHONE CALL, mind you-- they put a lien on our unit. I get that thats whats done, but zero customer service-- had they made a single phone call, I would have been saved from a massive anxiety attack, and not had to remove my items in a single day. I was very lucky that I just happened to return my empty Christmas boxes(that I just picked dup, and there was no letter or noticed on or under my unit) TWO DAYS before the scheduled auction! I high tailed it out of that unit and found a Much Nicer, better maintained and more customer oriented facility 5 minutes away! STAY AWAY. And if you ARE a current customer who has the same issue over the summer, you should make sure you are paid up and your items arent being auctioned in two days!

Name: J**** L****
Date: 2023-09-12 04:00:21
Rating: 5
Comment: Daniel and Kirk are good people. Friendly and very helpful. Been here 5 years and can’t complain about anything. Keep up the good work guys.

Name: B C**
Date: 2023-06-21 00:33:03
Rating: 1
Comment: Elevator doesnt work, no date for when theyll fix it and rents go missing
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Name: A** T*
Date: 2023-01-14 21:14:30
Rating: 1
Comment: I made a reservation and they did not honor the price, they say everybody pays 240$ for that storage, who f. cares ? I did a reservation with the price you advertised. They blamed the 3rd party company not updating the price, and the third party company has told me that they are the one who has control over the pricing which I already knew the storage guy was bull$hitting. The guy answer the phone not even saying how can I help you, just like Hi, low quality cheap people are running this biz.

Name: L*** L****
Date: 2022-12-06 00:39:14
Rating: 4
Comment: I have only had good experiences here. I have had a storage unit here now for 3 years and the prices are better than anywhere else. And they have only increased the prices over the 3 years very minimally. The help I have received from the guys in the office has been great. They also rent various size Uhauls for very reasonable prices. My only complaint is their hours of operation but its no secret, you know the hours before you rent the unit so youre aware from the beginning...

Name: D**** L*****
Date: 2022-07-15 04:15:05
Rating: 5
Comment: Reasonable people and decent prices

Name: J**** H******
Date: 2022-02-26 03:34:25
Rating: 5
Comment: Best place to rent a U-Haul in the SFV

Name: S** M*****
Date: 2022-01-26 03:40:08
Rating: 5
Comment: Rented a Uhaul - extremely friendly, no upsell or unreasonable fees / rules. Uhaul can be hit or miss - this place is as good as it gets.

Name: D*** H*******
Date: 2021-12-31 19:41:12
Rating: 5
Comment: Really inexpensive compared to other storages. Its not accessible 24 hours but I feel like my storage is safer because its only open when the staff is there.

Name: C*** P*****
Date: 2021-09-05 05:59:30
Rating: 5
Comment: Great location, Easy to work with on payments. Staff is friendly and helped us pick the right size for our move out.

Name: A***** M******
Date: 2021-08-27 22:25:37
Rating: 5
Comment: I wish I got the name of the gentleman working the desk today, August 27th. He is a Saint. He was such a help with my UHaul situation. I truly appreciate his customer service. SO helpful and super nice. thank you again!!

Name: M***** C********
Date: 2021-07-28 05:55:17
Rating: 4
Comment: Not clean

Name: C****** S******
Date: 2021-07-12 06:25:04
Rating: 1
Comment: A lot of bulk trash in the parking lot. Very dirty. Place is very old needs a lot of work. Cannot believe people are changing for this place

Name: C****** S******
Date: 2021-07-11 22:55:40
Rating: 2
Comment: Friends of mine have a storage here

Name: E* Z
Date: 2021-06-10 22:26:13
Rating: 5
Comment: Friendly managers very convenient location great place to store your things.

Name: M**** P****
Date: 2021-05-30 20:37:27
Rating: 5
Comment: Daniel is THE BEST!!!!

Name: S******* E****
Date: 2021-04-22 02:42:09
Rating: 1
Comment: The problem with this storage place is the business hours they close too early in the day 6pm and open late 9am YOU CAN NOT REALLY DO ANYTHING GOOD IN THAT SHORTH PERIOD OF TIME and Sunday is even worst they close at 4pm and open at 11 am HORRIBLE HORRIBLE ; NOT RECOMMENDED

Name: G*** L*****
Date: 2021-03-10 21:43:57
Rating: 5
Comment: The guys that work there are very helpful and professional. the place is well maintained and has some of the best prices in town.

Name: M**** N***
Date: 2021-03-02 22:14:04
Rating: 5
Comment: Great guys manage this spot.. my stuff is safe and they treat me well!

Name: C**** M*****
Date: 2021-03-01 21:59:41
Rating: 5
Comment: The men working there are very attentive, professional and nice. Will definately recomnend StorCal self storage. 👍👍👍

Name: J**** D***** B****
Date: 2021-02-14 22:56:00
Rating: 5
Comment: My visit to StorCal was great. The staff are very helpful. Good layout and presence

Name: S**** E*****
Date: 2020-07-17 00:38:47
Rating: 2
Comment: The problem with this place are the buss hours ; you can get in and out only and during the office business hours so you can not fix your belongings once you put it in there

Name: I**** F*****
Date: 2020-02-11 13:36:11
Rating: 4
Comment: The poor guy working this facility all alone is comically hard of hearing. Please give him a pension and let the man retire. Decent rates on rentals.

Name: L*** K***
Date: 2020-01-08 04:59:01
Rating: 3
Comment: No problem with the place just the workers are very slow workers.

Name: E**** S******
Date: 2019-10-10 00:10:30
Rating: 5
Comment: Was helped by David today and made it so easy and fast to move into a unit. Best customer service ive had at a storage facility. Will definitely tell my friends to rent here

Name: C**** K*****
Date: 2019-05-15 00:57:12
Rating: 5
Comment: Kathy new manager and superb customer service offered. I would recommend StorCal Self Storage to anyone looking for Storage space. I go to the facility on Oxnard in Van Nuts between Sepulveda and Kester.Carol

Name: K** M*******
Date: 2019-04-19 18:06:23
Rating: 5
Comment: It’s a decent place! I have a storage here for a good year! No complaints other than longer hours 🥺

Name: S N******
Date: 2019-03-05 14:34:49
Rating: 1
Comment: VERY DISHONEST!!! Lost my proof of insurance, refused to stop over billing. I was due a refund of $150. Many promises--it never arrived, even after many attempts on my part.

Name: K**** M*
Date: 2019-01-24 22:56:16
Rating: 1
Comment: Firstly, they are under new management and the new customer service guy with brunette hair is obnoxious and is never available. When you call the phone rings and goes to an outdated answering machine. When you come to the building there is rarely anyone there to take care of you.They rarely clean the place so you might see a big cockroach turned upside down in the walkway for a week or two.Most importantly, if they owe you money like a deposit refund, get it while you are there. Dont wait for them to mail it to you. A bunch of crooks!NEVER AGAIN!

Name: T*** P*****
Date: 2018-01-03 16:25:55
Rating: 4
Comment: I wish their hours were longer and the hallways were wider for better maneuvering

Name: T******* P
Date: 2018-01-01 20:08:55
Rating: 4
Comment: I wish the hours of access were longer

Name: C*** T******
Date: 2016-09-22 14:50:25
Rating: 4
Comment: Friendly employees. Clean facility. Plenty of carts to use to go back and forth from storage unit. Least expensive storage prices around the San Fernando Valley. Not 24 hr access to units.