StorQuest Self Storage
Address: 863 Towne Center Dr, Pomona, CA 91767, United States
Phone: +1 909-201-2877
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 909-201-2877
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Category: Storage facility, Self-storage facility
Rating: 4.9
Site: https://storquest.com/self-storage/ca/pomona/1192/
Worktime:
Rating: 4.9
Site: https://storquest.com/self-storage/ca/pomona/1192/
Worktime:
Day | Time |
---|---|
Monday | 9 AM–6 PM |
Tuesday | 9 AM–6 PM |
Wednesday | 9 AM–6 PM |
Thursday | 9 AM–6 PM |
Friday | 9 AM–6 PM |
Saturday | 9 AM–6 PM |
Sunday | 10 AM–5 PM |
Name: V***** D
Date: 2024-05-20 18:25:15
Rating: 5
Comment: Absolutely brilliant experience! Danielle, was amazing! They made the experience so seamless and easy showed us all pro and cons, all available options and promos. Made it feel like family with no pressure. Highly recommend! Amazing personality and energy.
Name: B**** D****
Date: 2024-05-07 20:42:09
Rating: 5
Comment: ⭐️Lauren /⭐️Natalie was a very great help and great customer service we need more these type great customers first workers around ⭐️⭐️⭐️
Click here to view more comments
Name: M****** L****
Date: 2024-04-24 18:24:23
Rating: 5
Comment: I was a customer of StorQuest for several years over the past two decades. The only reason I left StorQuest some years back is because we no longer had a need for it. Now that we have the need again, just like before, they provide superb customer service and great quality storage units.
Name: C**** M
Date: 2024-04-13 17:35:41
Rating: 5
Comment: Wonderful service. Very clean grounds.
Name: M****** G*******
Date: 2024-04-12 23:42:12
Rating: 5
Comment: Natalie was exceptional in every way. She helped us problem solve and found us a perfect solution. She exhibited kindness and understanding in every interaction and i felt cared for every step of the way.
Name: R****** L*****
Date: 2024-03-29 18:36:25
Rating: 5
Comment: Ive been storing here for over 2 years and I can definitely say that hours are good and staffing is very friendly. Any issues addressed would be resolved right away and location is definitely safe.
Name: A**** G
Date: 2024-03-27 18:58:48
Rating: 5
Comment: Easy rental
Name: G****** T*****
Date: 2024-03-22 20:54:20
Rating: 5
Comment: Awesome prices great people working hereEasy paper work
Name: M***** H****
Date: 2024-02-21 02:06:55
Rating: 5
Comment: Natalie is very friendly. Very throughout with information. Willingly to walk out in the rain to show the unit. And, sorry for keeping you beyond closing hours.
Name: a******
Date: 2024-02-20 21:18:48
Rating: 5
Comment: Friendly staff and clean units! The prices are great as well!
Name: I*****
Date: 2024-02-07 19:46:05
Rating: 5
Comment: Storquest is the best self storage ! Kind and welcoming.
Name: N** C********
Date: 2024-02-07 19:41:51
Rating: 5
Comment: Great place. Very welcoming. Natali is great!
Name: L*** p****
Date: 2024-02-01 02:33:01
Rating: 5
Comment: Couldn’t have been an easier to find an affordable space with great staff and spacious driveways
Name: J*** C*******
Date: 2024-02-01 02:02:09
Rating: 5
Comment: Natali assisted me my rental and was phenomenal!
Name: A*** A*******
Date: 2024-02-01 01:36:55
Rating: 5
Comment: I’ve had an amazing experience with this rental place.
Name: l*** e****
Date: 2024-01-31 22:29:48
Rating: 5
Comment: Staff was super helpful and kind. We were offered a couple of options that would work for our specific purpose. Super happy with our choice in StorQuest!
Name: g****** m******
Date: 2024-01-10 02:42:02
Rating: 5
Comment: Exceptional Service by property manager and assistant.
Name: B**** L****
Date: 2023-12-23 01:20:00
Rating: 5
Comment: I absolutely love this Storage Company, I was with them in the past and came back after 6 years.Their staff (Natalie) is Amazing !!!She really took her time with me, with helping me figure out what kind of space I needed, unsure she even took me to see two units to get a better view and actually see which would suit me best, still unsure she said they could accommodate me if I did need the bigger unit. Came back for the swap and again she was super helpful in every way ... If all customer service was like this, the world would be a better place .. Over all, Fast, Reliable, Convenient (Five Stars)
Name: C*** B****
Date: 2023-12-22 00:04:18
Rating: 5
Comment: The manager knows her stuff. She’s absolutely lovely to work with and is great at customer service and support.
Name: E******** E***
Date: 2023-12-16 17:36:32
Rating: 5
Comment: Lauren helped me with my rental and did an amazing job. Great personality and super efficient. The place itself looks very clean and safe and on top of that we were able to rent with a great starting promotion.
Name: K**** H******
Date: 2023-12-09 21:09:22
Rating: 5
Comment: Excellent service and wonderful personality, very helpful and informative!!
Name: K**** V******
Date: 2023-11-22 01:25:45
Rating: 5
Comment: Ive had My Storage Unit for 4 years now and im very Happy with the service its always clean and the girl in the office is so helpful I believe her name is Natali shes always been the person that answers all my questions I feel secure having my belongings here and my unit has never been broken into I recommend this place if u want to secure ur Treasures or cars or for me Ive storaged my Harley Bike Here.
Name: H**** M*****
Date: 2023-11-01 20:43:00
Rating: 5
Comment: Natalie was excellent and very pleasant to do business with. She was very patient and willing to answer all my questions.
Name: A*** L***
Date: 2023-11-01 18:53:37
Rating: 5
Comment: I was a tenant here for about 5 years. Always received great customer service especially from Natali.
Name: F******** E*********
Date: 2023-11-01 07:10:58
Rating: 5
Comment: It is the first time I have hired the services of StorQuest Self Storage. Their staff are amiable, professional, and knowledgeable. They make me feel warm and welcome. Their storages are very clean and secure. I recommend this place. Keep up the excellent work, and keep offering outstanding service to the community.
Name: A***** C*******
Date: 2023-10-31 23:41:40
Rating: 5
Comment: Im sorry I forgot the tenants name but she is very sweet! Thanks for your kindness!
Name: A**** C*******
Date: 2023-10-31 23:25:34
Rating: 3
Comment: It was good
Name: l**** m*****
Date: 2023-10-31 22:24:21
Rating: 5
Comment: Natali was very kind to me in the process of starting my storage rental. I am happy with the price and quality of service.
Name: T**** C******
Date: 2023-10-10 21:58:30
Rating: 5
Comment: Great place to store your extra things. Very clean and the girls are fantastic. Thank your your help Natali.
Name: l**** s******
Date: 2023-10-02 23:40:06
Rating: 5
Comment: The manager on the ground was very polite made me understand everything that I was going to sign very very polite
Name: G*** P*****
Date: 2023-09-28 19:26:07
Rating: 5
Comment: Natalie is very helpful!Thank you!
Name: R***************
Date: 2023-09-17 18:19:21
Rating: 5
Comment: This place is so awesome they are really helpful and really easy access
Name: M*** M*****
Date: 2023-08-22 19:53:00
Rating: 5
Comment: Natalie the team leader manager, Tyliayah and Lauren are the best. Great service, very patients show me different options and very attentive and listen to my needs. I will highly recommend this place for others to store their stuffs.
Name: J****** M*******
Date: 2023-08-19 16:44:30
Rating: 5
Comment: Natalie was such a pleasure to do business with. The facility is clean and so are the units. Glad to be a customer.
Name: S***** G*****
Date: 2023-08-05 23:27:45
Rating: 5
Comment: It was very good service, very comfortable, very clean, and the people are very friendly.
Name: m***** a*******
Date: 2023-07-25 20:09:07
Rating: 5
Comment: I liked the service, the attention of the staff. Cleaning. And an accessible cost for the public. Thank you
Name: A** A
Date: 2023-07-25 17:49:56
Rating: 5
Comment: Rented for approximately 2 years and I never had any issues. The staff has always been very responsive and helpful. I recommend this place to anybody in need of storage. The prices are great too!
Name: F******** M*********
Date: 2023-06-30 21:22:22
Rating: 5
Comment: I rented here in this place for a year and the service is very good I recommend this place.
Name: V******* R***
Date: 2023-06-29 00:46:34
Rating: 5
Comment: Very helpful respectful overall a great experience simple and fast service
Name: C**** N*****
Date: 2023-06-24 17:52:50
Rating: 5
Comment: Great service very professional and Curtis thanks store quest great job!
Name: B******* V*******
Date: 2023-06-24 17:52:42
Rating: 5
Comment: Great service .
Name: R**** N*******
Date: 2023-06-17 18:48:25
Rating: 5
Comment: Clean, and very professionally kept facility. Natali (the manager) is awesome!She worked with me to find the right size space I needed, and as a military retired veteran, she helped me get a discount I didn’t know was available! Also this business is in a great location. I feel comfortable leaving my personal items inside of it.
Name: J** G*****
Date: 2023-06-07 19:26:00
Rating: 5
Comment: Best price I found in the area. I was very happy to hear access hours are 6am-9pm. Other places seem to only allow you access until 6 or 7pm. Young lady in the office was very nice and polite with a clean, professional appearance. Refreshing change from the other storage facilities with their rude, unprofessional employees.
Name: O*** S
Date: 2023-05-31 23:08:51
Rating: 5
Comment: Friendly staff, and clean place. Thank you!
Name: P*** O****
Date: 2023-05-31 20:40:37
Rating: 5
Comment: Natalie’s customer service is tremendous, always helpful and very fast to reply if I have any questions.
Name: P******* A******
Date: 2023-05-31 19:59:45
Rating: 5
Comment: Good service
Name: A*** D (********
Date: 2023-04-09 01:22:12
Rating: 5
Comment: Weve been there since December. Very friendly staff. Very punctual with updates to anything happening on grounds. The insurance was low. The payments are pretty low for the storage room we got. Has excellent protection from what Ive observed. Cameras everywhere.I recommend this place to all who need a place to store things from a house to an apt.
Name: A* c**
Date: 2023-03-30 20:46:15
Rating: 5
Comment: Its been a great experience storing at this location. The place itself is always kept neat and Ive never had any bad experiences with faculty or any lousy people. Its in a great quiet location. I would recommend their business to anyone in need of storage.
Name: R****** M****
Date: 2023-01-29 21:52:41
Rating: 5
Comment: Totally recommend! Great services and prices
Name: C******** H***
Date: 2022-12-30 00:24:44
Rating: 5
Comment: Good place to go
Name: L*** A******
Date: 2022-04-30 19:05:19
Rating: 5
Comment: Love this place!! natali and John are very helpful!! Theyre always there to answer any questions or help with any concerns...definitely recommend!!! Always clean too which is a big plus for me!!!
Name: M***** V*********
Date: 2022-03-30 22:35:37
Rating: 5
Comment: I would like to share my great experience here at the Pomona facility. I love the extra care I had that Natalie and John always helped with questions and very courteous with the tenants. They handled every aspect of my experience here in a very professional manner. I would emphasize that their security was good.
Name: g**** s*******
Date: 2022-02-27 23:21:06
Rating: 5
Comment: Great storage place...nice staff
Name: T**** S****
Date: 2021-11-05 00:27:55
Rating: 5
Comment: I rented a storage here about 2 weeks ago very friendly people very helpful easy to get to my storage and its upstairs Yeah but elevator a cart in the whole 9 yds
Name: R*** R*****
Date: 2021-10-30 00:30:20
Rating: 5
Comment: The manager was very nice and was able to help me find the right size. I was glad that it was only one floor. I’m glad I found this facility near my home.
Name: A** V*******
Date: 2021-09-29 17:39:59
Rating: 5
Comment: Storage etc provides a very good quality service. Staffs are very friendly and welcoming, i definitely will keep storing here.
Name: A***** B****
Date: 2021-08-17 05:05:45
Rating: 5
Comment: Always so helpful ☺
Name: C******* R********
Date: 2021-05-21 23:36:54
Rating: 5
Comment: When I started renting at this place I liked how the employees treated me. They helped me a lot when I moved. My experience has been very pleasant due to the great service they have provided me. I was very satisfied with everything.
Name: t** d***** a****
Date: 2021-05-06 02:38:00
Rating: 2
Comment: The rat problem is never really fixed
Name: D**** V****
Date: 2021-03-31 23:16:59
Rating: 5
Comment: Rent a unit with Natali. Very good service and very friendly. The property is kept very clean and very safe.
Name: L****** C*******
Date: 2021-02-27 22:55:37
Rating: 5
Comment: Great facility! Clean,affordable, and most importantly, a safe place to store your belongings. The customer service is awesome.
Name: N***** F********
Date: 2021-02-01 04:20:23
Rating: 5
Comment: The have nice stroage units large and small
Name: G****** C******
Date: 2021-01-28 22:08:53
Rating: 5
Comment: This facility is clean and secure. The customer service is friendly and helpful with reasonable rates. I recommend this place over any other storage facilities in Pomona.
Name: P I****
Date: 2020-11-13 07:52:01
Rating: 5
Comment: Gerardo is super nice and professional!
Name: O******* P*******
Date: 2020-11-01 00:04:59
Rating: 5
Comment: 10 stars for fabulous customer experience upon return after a few years.
Name: J****** B***
Date: 2020-09-30 23:36:20
Rating: 5
Comment: I’m new to renting a storage unit. Thankfully I was assisted by Gerardo who has great customer service. He assisted me in a timely manner and thoroughly explained all fees and rules of the facility within the 10-15 minutes.
Name: G******* V******
Date: 2020-08-31 21:04:57
Rating: 5
Comment: Very clean and pleasant conditions
Name: G****** L***
Date: 2020-08-23 22:07:08
Rating: 1
Comment: Infestation
Name: M a********
Date: 2020-08-02 04:20:55
Rating: 5
Comment: Helpful staff ...very clean place
Name: R****** B****
Date: 2020-07-31 18:50:17
Rating: 5
Comment: My wife and I are very pleased with Storage, etc. Its clean and secure. We had a specific problem that needed to be solved, and the manager worked with us and solved it. Two of our sons have stored there. No complaints.
Name: S R** (***********
Date: 2020-07-25 20:39:40
Rating: 5
Comment: Staff is so friendly here. Got a great deal on a drive up unit.
Name: T***** T*****
Date: 2020-05-22 23:24:45
Rating: 5
Comment: Great place, safe, clean and staff are great.
Name: G B
Date: 2020-03-17 22:23:31
Rating: 5
Comment: This place lovely. Very clean. And the couple that run that location very nice warm welcoming. I give them 2 thumbs up..... However that storage company should offer more promotions once in a while on the bigger storage units... The price is really high. Other than that love the place and the couple..
Name: C*** H**
Date: 2020-03-12 18:02:19
Rating: 5
Comment: Great service, very friendly staff.
Name: B*** K****
Date: 2020-02-24 21:09:07
Rating: 5
Comment: Nice, safe and clean. The mangers are helpful and professional.
Name: S***********
Date: 2020-02-12 22:11:27
Rating: 5
Comment: Great Facility, Great friendly reminders! Used storage for storing merchandise and vendor booth.
Name: D**** S**** I*
Date: 2020-02-12 21:26:53
Rating: 5
Comment: Customer service was A1. The process was quick, easy, and painless.
Name: F******* B******
Date: 2019-11-02 15:56:42
Rating: 5
Comment: Goid prices, clean and close to fwy.. all dr8ve up units.love it
Name: T** R******
Date: 2019-10-18 15:29:24
Rating: 5
Comment: Convinced that my decision to keep my contractor tools at this place is best for my employees. The key pad access is secure, the security cameras is very nice, the unit construction is built to last, and the staff is smart and professional.
Name: A**** G*****
Date: 2019-08-31 22:41:48
Rating: 5
Comment: My wife and I are picky! She picked this place for our daughters things and I agree 100. Professionalbut sincere and interested in our need. This manager is perfect for helping us make the right decision on size and location within the facility. Price is just a little high but after shopping, this cost is worth itfor us. Clean, manicured and safe for wheelchairs and large trucks. The hours of access is perfect for stopping by after work and payment options are top shelf so far. What a company!
Name: Z***** C*******
Date: 2019-08-31 05:06:16
Rating: 5
Comment: Great place, great price and the security for your stuff cant be beat! The customer service provided by Nadine was outstanding! She was a wonderful lady and helped me with everything I needed! Highly recommended this place!
Name: J** P****
Date: 2019-06-28 18:37:22
Rating: 1
Comment: Theyve raised my unit fee $30 a month in four years. I have no choice but to leave before they raise it again.
Name: D**** R***
Date: 2019-03-05 03:53:30
Rating: 5
Comment: Friendly and amazing
Name: J***
Date: 2019-02-18 15:24:11
Rating: 5
Comment: I have rented here for awhile now. I enjoy the peace of mind that Nadine and John give me every time I come here Storage Etc has really improved access, like a sliding gate, keypads with secret codes and a big moving truck!
Name: D**** C***
Date: 2018-12-25 05:18:40
Rating: 5
Comment: The staff is excellent, always friendly and efficient. The facility is always clean.
Name: J** R********
Date: 2018-12-15 06:22:42
Rating: 5
Comment: When I moved from 3 bedroom home to a 1 bedroom apartment... Nadine was kind and efficient... Got me into a unit fast at a price I could afford... Without any hassle... Thanks for the great service.
Name: E* V*********
Date: 2018-10-06 16:51:13
Rating: 5
Comment: Nadine is the best. She is very professional and helpful. She is very pleasant and a joy to talk to and to provide answers to all my questions. Great storage service. Five stars!!
Name: A**** S*****
Date: 2018-06-12 02:52:38
Rating: 5
Comment: My roommates and I went to a couple of other places but were immediately sold the minute we came here and chatted with Nadine. Superb customer service and a clean safe location!
Name: I***** S******
Date: 2018-06-02 21:24:24
Rating: 5
Comment: First time customer and Nadine Adkins was so sweet and helpful answered all our questions happily will refer our friends
Name: J**** L*****
Date: 2018-05-12 00:32:50
Rating: 5
Comment: Great staff! Great customer service! The environment is very clean. I recommend this storage facility!
Name: S**** D* M*********
Date: 2018-03-31 00:45:45
Rating: 2
Comment: I mean its a storage place.. Not much can go wrong. Or right for that matter. Low stars for staff relations, customer service and convenience
Name: E*** L********
Date: 2018-02-18 22:32:46
Rating: 5
Comment: Very good experience.
Name: N***** A*****
Date: 2017-11-29 15:54:20
Rating: 5
Comment: Great prices, clean property, free moving truck, cant beat this deal. I recommend Storage etc to all my friends and family,
Name: N* O**
Date: 2017-11-27 19:20:46
Rating: 5
Comment: My experience was positive. The staff was professional and friendly as well as very helpful. The facility itself was clean and easy to utilize.I recommend this facility for your storage needs.
Name: B*** W****
Date: 2017-09-06 22:57:00
Rating: 5
Comment: This facility is clean and the managers are terrific.
Name: A***** H******
Date: 2017-08-17 06:06:15
Rating: 5
Comment: Great service. Friendly employees. Greatest experience with storage Ive had compared to others Ive used!!!
Name: J*** J******
Date: 2017-07-25 00:22:39
Rating: 5
Comment: In this Storge it is a very good and recommended place. I am very happy with the services they have provided and the courtesy and kindness of their staff in general.
Name: F*** D*****
Date: 2017-07-22 20:46:25
Rating: 5
Comment: Nice and clean the storage is very roomy.
Name: N**** P*******
Date: 2017-06-27 00:40:09
Rating: 5
Comment: As you have probably read in the rest of the reviews, Nadine is of great help. She is very nice and does her best to accommodate you and make the move-in process quick and easy. Straight to the point and no hidden fees. Great storage facility!
Name: D**** R******
Date: 2017-06-24 20:55:41
Rating: 5
Comment: Nadine has been absolutely wonderful very helpful its been great here storage etc
Name: L**** B*****
Date: 2017-06-03 20:27:37
Rating: 5
Comment: Best place Ive ever rented from ... found storage in the mist of needed to move right away, prices are good an place is clean
Name: L******* H***** (*******
Date: 2017-06-03 17:18:29
Rating: 5
Comment: Well today im moving into my apartment. Yay .... But i will miss Nadine she has been so nice an worked with us for over the years .. Best storage ever....
Name: Y***** B***
Date: 2017-05-20 00:52:20
Rating: 5
Comment: I love Nadine! Shes the reason why I keep coming back and let everyone who needs a storage unit to come here. Shes very kind and understanding. The location is very well kept and secure.
Name: K****** A******
Date: 2017-05-20 00:43:57
Rating: 5
Comment: This is the best!!!!!! I appreciate all of my years here! I store my classroom materials here, and it is so clean, and the staff is amazing!!! Thanks Storage Etc!!!
Name: F*** P
Date: 2017-04-02 15:22:04
Rating: 5
Comment: Nadine is super nice and friendly. The facility is always well kept and clean. Ive never had any issues and Im confident in the security of my belongings.
Name: J**** J******
Date: 2017-04-01 22:12:06
Rating: 5
Comment: Great place and food managers, clean and quite
Name: M***** G*******
Date: 2017-03-28 01:54:51
Rating: 5
Comment: Nadine is a wonderful lady who works in office..great service!
Name: K*** J***
Date: 2017-03-02 05:00:39
Rating: 5
Comment: Just rented a unit from Storage etc. It has been a positive experience from the start.
Name: D** K***
Date: 2017-02-24 22:31:59
Rating: 5
Comment: Great job by office manager and staff.
Name: j** g
Date: 2017-02-22 18:09:26
Rating: 5
Comment: Staff was very helpful and courteous. Nadine notified me immediately when the size unit i needed opened up.
Name: O****** T*
Date: 2017-02-11 01:29:13
Rating: 5
Comment: Great place I recommend to all who need it .. Staff is professional and efficient.
Name: J*** A* D******
Date: 2017-02-11 00:30:59
Rating: 5
Comment: I have been here for over 10 years and meet many Managers John and Nadine are the best. This place is clean and quite . Please come and rent here
Name: l****** p****
Date: 2017-01-08 22:18:03
Rating: 5
Comment: Man if you want to store your stuff with a down to earth real people person !! Come here to storage etc an see Nadine she is honest and fare ....
Name: �**** R********
Date: 2017-01-08 19:54:17
Rating: 5
Comment: I recommend this storage to all who needs one the cleanest and best manager ...
Name: L*****************
Date: 2017-01-08 00:11:36
Rating: 5
Comment: Great place, quite and clean !!! Grate customer service 😃
Name: M******* J****
Date: 2017-01-05 02:03:17
Rating: 5
Comment: This is the place to go if you need storage, the Manager is Nadia she is such a helpful lady and she has such a comforting Sprirt, this place is clean all units have an individual alarm system, the prices are fair . ask for Nadia she is so sweet . Thank you Nadia
Name: B** I******
Date: 2016-12-27 23:49:42
Rating: 5
Comment: Great place, Nadine is very helpful, if theres a problem shell take care of it .. i recommend this place
Name: I***** R***
Date: 2016-12-06 00:30:26
Rating: 5
Comment: I have been storaging my item here for over 8 yrs and the Managers here now are the best .. Clean place and she always ask if Im doing well due to some health issue .. This is the best storage around .. Thanks Nadine and John
Name: G****** F******
Date: 2016-12-02 00:01:50
Rating: 5
Comment: Wow best storage ever, Nadine is great with running this place, Im a happy tenant
Name: S***** J******
Date: 2016-10-08 00:12:46
Rating: 5
Comment: I will let all My friends know about this storage co... management is great place is clean and secure. .. thanks Storage Etc ...
Name: J***** P***
Date: 2016-10-07 23:25:02
Rating: 5
Comment: They have the greatest folks in charge!
Name: J**** P*****
Date: 2016-10-07 19:42:41
Rating: 5
Comment: Great customer services
Name: R*** W******
Date: 2016-06-02 23:24:20
Rating: 5
Comment: This is great place to store all of my things and every one is so helpful when ever you need them I have told all my friends to go there
Name: M****** M****
Date: 2016-06-02 18:11:30
Rating: 5
Comment: I selected this storage facility for the price -- after checking all over, this was the most affordable, and offered a senior discount. Ill stay for the service, most notably that provided by Nadine, the manager. My highest recommendation!
Name: D*** G*****
Date: 2016-05-26 19:17:56
Rating: 5
Comment: I would like to leave a compliment for Office Manager Nadine Radkins. She always greets me with a smile when I come and is very knowledgeable and helpful regarding all of the storage spaces and products you sell. I have been in the customer service field for a long time and know what excellent service is. She is one of the reasons that I remain a loyal customer - along with your great pricing and super clean and safe facility.
Name: B****** P**********
Date: 2016-05-13 23:03:54
Rating: 5
Comment: Amazing phone staff and great service. If they dont have space theyll find another place for you. Loved it!
Name: J**** L****
Date: 2016-04-25 15:30:09
Rating: 5
Comment: Great customer service, clean sites, and good location.
Name: J********* C*****
Date: 2016-04-10 06:44:25
Rating: 5
Comment: Nadine of Storage Etc. in Pomona was a pleasure meeting, very professional and nice. Thanks for the Sr. Citizen discount! Price was competitive for the area but chose this storage place because of a better location and how clean it is kept.Thanks,Jacqueline Conner
Name: O*** L**
Date: 2016-03-28 21:43:37
Rating: 5
Comment: Ive been here about 2 year and the grounds are clean hours are great and the manager Nadine is Awesome.. I love storing my items here.
Name: m** b*****
Date: 2016-03-13 09:04:34
Rating: 5
Comment: My Mother in law has her furniture here and she is very particular about her things. So that alone is a good sign.. she actually trust for her vintage Funiture to stay here..mind u I have huge garage she can use.. But she refuses and speaks highly of storage Ect.. I came to make a payment for her and was greeted by one of the nicest woman ever.. She is the site manager her name is Nadine I believe.. She knew my mother n law by name and spoke highly of her.. I loved that she knew her customers.. By 1st name.. The site was very clean and the water was good and cold! My mother in law is older and not so internet savvy.. So i had to make a review for her and me. If anyone needs a place for storage I will most defiantly send them to Storange Ect! Keep up the great Works Guys!!
Name: K****** J******
Date: 2016-02-08 23:01:58
Rating: 5
Comment: Ive always loved Storage Etc. but especially Nadine and her husband who go out of their way to help out whenever they can. Great experience for many years! Thanks, Nadine! Ken and Susie
Name: M* W********
Date: 2016-02-02 20:27:51
Rating: 5
Comment: My stuff was driving me crazy. I wished I had an extra room. I wished I had an attic. I found my answer at Storage Etc Pomona! Its easily accessible, very clean and they have a tremendous staff that are right there ready to greet you and welcome your stuff :-) Big or small, short term or long term they handle it all ... I care about my stuff, they care about their facility. Its a stress free, cost effective... Win Win -- Thank you Storage Etc
Name: S****** S****
Date: 2016-01-07 06:02:13
Rating: 5
Comment: The owners are some of the friendliest, customer service oriented people Ive ever met. I am so happy with my choice here!
Name: T** W*****
Date: 2015-12-15 20:43:55
Rating: 5
Comment: Good location and clean property in Pomona. The ladies in the office are super helpful and even helped me transfer into a smaller unit when mine got big.
Name: W*** L**
Date: 2015-12-04 23:44:09
Rating: 5
Comment: Been here for years, Management is Very Professional, Nadine is the best Ive seen here over the years ... this place is clean and all units are drive up .. I recommend this storage to all my friends that may need a storage ..
Name: B***** D****
Date: 2015-11-23 00:00:32
Rating: 5
Comment: Nadine and her husband were unbelievably helpful and accommodating when we were searching for a place to store our RV. Not only did she stay open after hours to work with our schedule, but her and her husband created more space when our 5th wheel trailer wouldnt quite fit in the space that she had reserved for us. Then she helped us to arrange payment online making it convenient for us. Great service and great prices! We were lucky to find Nadine at Storage Etc.
Name: L**** B******
Date: 2015-11-15 03:35:00
Rating: 5
Comment: Nadine is the greatest, she is so helpful and personable, she answers your questions and easy to get along with, very nice person, I can make a payment over the phone or in person just as easily. She is my new best friend. the place is very clean and well attended.Linda Barbato
Name: B* A*****
Date: 2015-11-04 18:12:36
Rating: 5
Comment: This storage facility is clean and impeccably managed, Nadine and her husband are an incredible team, consistently helpful and personable. I have used this location for a few years and recommend without hesitation.
Name: J*** N******
Date: 2015-10-12 16:02:54
Rating: 5
Comment: Great access and wonderfully personal attention from the on-site managers.
Name: K****** B*****
Date: 2015-10-02 21:16:11
Rating: 5
Comment: Clean and neat establishment. Friendly people. Good service at a fair price.
Name: R***** F*****
Date: 2015-09-25 20:48:34
Rating: 5
Comment: The facility is situated in a very nice area of Pomona. The staff are friendly and helpful, and the rates are reasonable. In addition, the access hours are better than most competitors.
Name: D***** B***
Date: 2015-09-16 23:23:18
Rating: 5
Comment: Nadine is a great Manager, she made my day easy . She answered all my questions, paper work was quick, I will recommend this storage to everyone, Nadine you rick !!
Name: K D*****
Date: 2015-09-16 18:51:08
Rating: 5
Comment: I would highly recommend Storage Etc. Pomona to anyone looking for a Safe Secure & Clean Facility to rent from.Nadine was more than helpful when finding the right size & priced storage unit for me. She is very friendly & accommodating, & made my rather stressful moving circumstance much smoother! And my first months rent was only 1$!!She didnt have to but she even provided me with a passcode for the gate that was super easy for me to remember, not just a random one like I usually get! Little things like this make a huge difference.One time I was late on my payment, and she gave me a call and let me know, so I could avoid being charged a late fee! She went out of her way to warn me about this and saved me the money! I know I wouldnt have gotten that type of service at just any locationShes excellent.I have rented a storage here for over a year now and couldnt be happier!
Name: V***** M*******
Date: 2015-09-15 22:36:13
Rating: 5
Comment: Its the best great service. You can find around the area I love this place a make me feels like Im at home
Name: M***** M********
Date: 2015-09-14 22:59:38
Rating: 5
Comment: CLEAN, WELL LIT AND RESPONSIVE MANAGMENT.
Name: J*** C***
Date: 2015-07-07 17:57:42
Rating: 5
Comment: Recently, I went to my storage site. I was so surprised that the property is completely remodeled, the paint is new, the door and lock slots are new. Especially, the manager on site, Nadine is very friendly and helpful in assisting me to understand the new policy under new management and give me advise to utilize space effectively. Since, I have some trouble with my locks, she also assist me patiently. I am very happy and comfortable with her as our manager.John Chou
Name: J******* C***
Date: 2015-06-17 03:53:09
Rating: 5
Comment: We were searching for a new storage unit since our rate for our current storage had gone up considerably and we found Storage Etc. Nadine was so helpful and gave us a tour of the facility, which was extremely clean and well maintained; she had also showed us the different available storage units for us to choose from. We ended up with rented 2 units.
Name: G****** F***
Date: 2015-05-24 21:38:34
Rating: 5
Comment: We have rented here for 15 years or so, and our experience has been wonderful. The units are clean, property is maintained, and the staff are terrific. Very helpful, fair and upbeat. We have loved being here.
Name: S******* B****
Date: 2015-04-29 21:45:24
Rating: 5
Comment: Kaitlyn and Nadine were absolutely wonderful and so helpful. I would definitely recommend this place to anyone!
Name: K*** W******
Date: 2015-03-24 19:03:59
Rating: 5
Comment: I was in search of a new storage unit since my current one was bought out and the rates had gone up considerably. I found Storage Etc. online and was impressed by 5 star rating all of the wonderful reviews for the manager, Nadine. I decided to drive out & see for myself. Nadine definitely lived up to every excellent review. She gave me a tour of the facility, which was extremely clean and well maintained, and showed the storage units (multiple sizes available). While the facility was a little farther from my home than I wanted, Nadine made it well worth the trip. She truly knows what customer service is all about.
Name: J****** S******
Date: 2015-03-12 21:24:02
Rating: 5
Comment: Katelyn was very helpful was able to assist in getting a closer location to drop off the u haul truck which saved a lot of time also Nadine was also very helpful in getting the storage for us and getting a great price aswell
Name: D**** R****
Date: 2015-02-13 23:15:16
Rating: 5
Comment: The facility is clean, they have a variety of space sizes with reasonable rates. The office staff is very friendly and helpful.I have used them for about two and a half years so far after moving to the area and have changed my unit once (to a smaller one) with no problem.
Name: R****** C***
Date: 2015-02-03 20:51:34
Rating: 5
Comment: This has been the best storage facility that we have ever used. John and Nadine are extremely friendly. The facility is very clean and bright. I would highly recommend this facility to anyone that is looking for a good competively priced storage facility.
Name: D* M**** M*******
Date: 2015-01-08 19:30:55
Rating: 5
Comment: I have utilized storage facilitys in the past and I have to say that this is the best storage facility I have used, Nadine and her staff is friendly, helpful and knowledgeable in there industry. I would recommend them over any other storage facility.HenrySatisfied Customer
Name: C******* S****
Date: 2015-01-06 15:39:16
Rating: 5
Comment: I live locally in Claremont and have always needed a storage from time to time for various reasons and I have always returned to Storage Ect. formally known as American Mini Storage. All of the storage units are on ground level which makes it easily accessible. The staff has changed from over the years and have always been super nice but Nadine is by far my favorite. She took a payment from me at the Starter Bros Supermarket :) now that’s superior customer service!
Name: B** L**
Date: 2014-12-02 00:37:39
Rating: 5
Comment: Nadine and John are both friendly, knowledgeable and helpful in assisting new renters. Great experience. Thank you both.
Name: A**** L*****
Date: 2014-11-10 00:38:21
Rating: 5
Comment: Never had any problem. When I applied for a space I could get it immediately, over the phone. Didnt even have to go! And the space was clean. I can even set up autopay so I cannot forget to pay rent. The lock I bought there was cheaper than Home Depot which was a surprise.
Name: G***** R******
Date: 2014-11-05 03:04:00
Rating: 5
Comment: I always find the helpers happy to see me. They engage me in conversation, make sure that all my concerns are taken care of, and thank me for my bsiness.
×
Name: P****** N********
Date: 2024-06-22 21:45:01
Rating: 5
Comment: Great place to store your personal items and furniture. Very clean. Friendly staff.