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Phone: +1 586-992-8600
Site: http://www.suburbanicemacomb.com/
Opening hours
  • Monday:10AM–11PM
  • Tuesday:10AM–11PM
  • Wednesday:10AM–11PM
  • Thursday:10AM–11PM
  • Friday:10AM–10PM
  • Saturday:9AM–10PM
  • Sunday:9AM–11PM
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Total reviews rating 4.4

124 Reviews for Suburban Ice Macomb 2023:

Review №1

2022-06-26

This has been such a disappointing experience. I enrolled my child into parent-Tot skating. Our first session was with Ms. Susan who was absolutely amazing. We finished the course and decided that my child would repeat parent-Tot just to get her more comfortable and acquainted. We were so excited for the second session, but it ended in tears. Ms. Lena did not help or pay attention to my child at all - who was very clearly struggling to keep up. To make things worse, she played a bubble game and completely excluded my child while congratulating the other children on doing well and keeping up. My child was left sobbing and, being younger than 5, asking and not understanding why her teacher was being mean to her. A woman who worked with the organization saw and wanted us to try to get our child back on the ice. We tried, but she wanted nothing to do with it. After the class Ms. Lena came over and said she had run out of bubbles but would get more next time. That was where my issue with her began. The problem was that this issue was not about the fact that there were no bubbles. It was about the fact that my child had been left out, ignored, and left crying on her first day of class because of Ms. Lena’s actions. It upset me more because other parents saw and commented on what Ms. Lena had done.Since then we have not returned to class because my child is terrified to go. Fortunately, my child was willing to go with us to the public skate sessions where we have taken on the teaching role ourselves. I would like to try having my child go back to class with my husband again, but we will see. It’s upsetting not only because that is $110 down the drain, but because of the ignorance this teacher showed and the emotional impact it left on my child.

Review №2

2022-06-28

We love the learn to skate program! The instructors are always so friendly and helpful. Brenda is super personable and got to know my son right away. Highly recommend this ice arena for skating lessons.

Review №3

2022-06-30

Rink is clean and well maintained. Any time I needed assistance the staff have always been helpful and very friendly!

Review №4

2022-02-08

Will sticks and pucks ever be returning? Right during covid after opening up again I paid for sticks and pucks it got cancelled and I never got a refund or a call from a manager like I was promised. Place has really gone down hill the past few years … really disappointing.

Review №5

2021-09-22

Enroll my kid to hockey fall season, called several times to follow up because nobody contacted me, they always said that everything was okay and when season was already started I called and they told me that they didn’t had enough kids to open a team, break my kid’s heart because it was to let to look for other team. A notice or warning in advance would be nice to look for other options. But no communication at all.

Review №6

2022-05-04

Im sorry but is it even legally a hockey rink without popcorn?

Review №7

2021-11-11

Set up 8 weeks of ice on Wednesday night. Everyone from our teams show up to no ice for the night. No call to our teams. We have people coming as far as an hour away. This rink manager is terrible with communication. Find ice time elsewhere.

Review №8

2022-02-08

Great rink in the middle of no where. Kids loved skating on the pond in the back of the rink.

Review №9

2019-02-23

Shitshow of a rink. 3:49 left in a tied playoff game and the rink time ran out. Zamboni driver just opens the door while the kids are playing. Game ended so the next practice could start on time. Nice

Review №10

2017-09-30

Nice sitting & the heaters were on for those watching. We won! Great evening!