Sunglo Carpet Cleaning in Dearborn Heights
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Dearborn Heights, Wayne County, Michigan, US
Site: https://michiganrugcleaning.clea...
- Monday:8AM–5PM
- Tuesday:8AM–5PM
- Wednesday:8AM–5PM
- Thursday:8AM–5PM
- Friday:8AM–5PM
- Saturday:8AM–3PM
- Sunday:Closed
The staff at Sunglo are all so friendly. I love talking to Mike, he is awesomely friendly. Its very easy to get an appointment. If you call on a Monday, you can have an appointment on Wednesday. The cleaners are excellent. They do all they can to make sure the spot are out of your carpet and they leave it smelling fresh and clean. They call the day before to give you a time they will be at your home and they are always on time.I would recommend Sunglo to everyone.
Jason was the tech. He cleaned the carpet in my mothers house after she passed away. They were stains everywhere poor thing my mother dropped stuff all over. But he got them all out every stain he was awesome. Carpet looks fabulous he did a awesome job . If you need your carpets done ask for Jason.
My family has done business with SunGlo for years. I recently scheduled service for two homes on the same day but subsequently had to cancel due to an emergency that came up. I called them to cancel the appointment and the gentleman chuckled, and hung up the phone on me. As a previous customer my grandmother was extremely upset when she found out this happened. Great customer service is of the utmost importance and we regret that we no longer can do business with this company because of the disrespect and lack of empathy regarding our family emergency.
I used Sunglo because the other local company that was supposed to come clean my carpets put in barely any effort to let me know they couldnt come. SO glad I used Sunglo! They were polite on the phone, showed up on time and got the job done! Carpet looks good as new. Thanks Drew!
I called sun glo carpet the day my husband and I moved into our home and I was so surprised that they agreed to clean my carpet the next day. The technician was nice, friendly and very knowledgeable about carpet. I was very impressed with the job. I would definitely use sunglo in the future.Tiffany
Ive had new carpet for one year as of 2015. We came home to a disaster in our living room from doggie diarrhea. I called Sun Glo and they sent Jim out the same day. He did a fabulous job and was very nice. He gave me tips on removing stains and he also disinfected and sprayed a pet chemical barrier. He moved some of my furniture too instead of cleaning around it. The carpet smells fresh and looks like new again. Bargain price. Thanks for coming to my rescue. Five stars for JIM.
The man answering the phone and scheduling appointments is incredibly rude and impatient. I was trying to schedule an appointment during a certain window of time in the am. He did not tell me what time the a.m. time frame was so I assumed it was 9-12. I told him I needed to be done by 11:45. He scheduled me for 8 a.m. and left me a message with the time. I called back to tell him that I had to take my kids to school and that wouldn’t work. He got mad and said “oh” as if irritated and hung up on me. When he called back to reschedule, he said “I need to remind YOU that you needed to be out by 11:45. You left out the part about taking your kids to school.” At this point, I was done with this man and told him that I was calling him back to cancel due to his rude attitude anyway. He replied “thanks, you did me a favor.” How can people act like this and still have a business?! Please do not hire this company. They sound very shady. There is a coupon in Valpak, but by the time he asked for all of my info on dimensions, the price was nearly double. Do yourself a favor and go with a company with a good reputation.
Total reviews rating 4.6
49 Reviews for Sunglo Carpet Cleaning 2023:
Review №1
2022-04-27Ive used Sunglo for several projects just over the last couple months. Mark and Mike have been great. They came out right away to give me an estimate and scheduled to come out shortly after. They do a great job for a competitive price.
Review №2
2022-04-07I had my tile floors installed 5 years ago and have never kept up on cleaning my grout. I called SunGlo and was able to get scheduled for service within a couple of days. The technician showed up on time, was professional, and my floors look as good as they did the day they were installed. I will be using SunGlo more regularly.
Review №3
2021-09-15Jason came on time and cleaned my stairs, landing, and my large area rug in the basement. It had deep pet stains which had been there a long time. I didnt think that he would be able to get it cleaned but he did a spectacular job! Plus, he moved pieces of furniture out of the way, cleaned the area rug under my stairs, and as an added bonus even did the area rug in front of my washing machine. The price was very reasonable, so I gave him a tip. I highly recommend this SunGlo company to anyone who wants their carpets or rugs professionally cleaned.
Review №4
2022-04-12Easy to schedule for service. Excellent work done at an affordable rate with no hidden fees. Very pleased with the outcome. Highly recommend this company.
Review №5
2022-03-31TJ was kind, informative, and professional. He was on time plus did a good job cleaning my carpet on the stairs and bedroom floor.
Review №6
2022-01-09TJ did a great job. He was very knowledgeable and helpful. It looks better than when I got it, and the dog can’t wait to start again.
Review №7
2020-11-24I had tried around four or five different carpet cleaners over the years and I was never satisfied with the cost or results. That was before I found Sunglo. Always on time, always friendly, and every time they leave the carpets look better than I thought possible. Highly recommended.
Review №8
2020-11-05Jason was FABULOUS!!! We live in a mobile home and thought we might need to replace our carpeting but once Jason got done with it I was so happy!! We will definitely be using sunglo again and recommend them to anyone who needs carpeting cleaned. keep up the great work!
Review №9
2022-06-13The man did an excellent job. He was very efficient and very thorough.
Review №10
2020-06-26Its taken a few days to find the words to share my complete satisfaction, overwhelming satisfaction regarding my Sunglo visit last week Weve had our carpet cleaned before ... but not brought back to life like this time.Also - we had a love seat cleaned. A dingy family heirloom hand-me-down. The young man listened intently to me explaining how important this small task was to us. Result? He cleaned it twice (schedule be darned !) and it looks like new!! Spectacular goal oriented company ... do yourself a favor and give them a call. You can thank me later (lol)