Delivery
Yes
Taco Bell in Waterford
Categories
Location on the map
Waterford, Oakland County, Michigan, US
Service options
Drive-through
Yes
Takeaway
Yes
Dine-in
Yes
Highlights
Fast service
Yes
Popular for
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Solo dining
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Wheelchair-accessible seating
Yes
Offerings
Coffee
Yes
Kids' menu
Yes
Late-night food
Yes
Quick bite
Yes
Vegetarian options
Yes
Dining options
Breakfast
Yes
Lunch
Yes
Dinner
Yes
Counter service
Yes
Dessert
Yes
Seating
Yes
Amenities
Good for kids
Yes
High chairs
Yes
Toilets
Yes
Atmosphere
Casual
Yes
Crowd
Family friendly
Yes
Groups
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 248-674-3022
Site: https://locations.tacobell.com/m...
Site: https://locations.tacobell.com/m...
Opening hours
- Monday:8AM–12AM
- Tuesday:8AM–12AM
- Wednesday:8AM–12AM
- Thursday:8AM–12AM
- Friday:8AM–1AM
- Saturday:8AM–1AM
- Sunday:8AM–12AM
Taco Bell in other cities:
Comments (199)
All the details of my online order was fulfilled correctly and on time. The only little issue that this location has is driving room outside. Once you are in the drive-thru line, you are pretty much trapped in the line until you are at the front of the line.
We love you m59 taco bell in Waterford! Best food and awesome employees! Always a great experience! Thank you!!!
How can you even call yourselves a taco bell without mexican pizza? Why do you keep removing good items from the menu?
Food was good and the people working there were polite
After sitting in the drive through line for 15 minutes they proceeded to inform me they have no beans no tomato’s no sour cream and no Mexican pizzas I had placed a online order and drove from highland because the app said they had Mexican pizza’s . Very disappointing and such a waste of my time.I will not waste my time going to this place again.
Just paid 550 for a steak cheesy Chalupa had 2 pieces of steak in it places absolute b*******
Closed approximately 8:30 p.m. due to a lack of employees. Generally open until 1 a.m. I have other Taco Bells that are closer to me but I prefer this one because of the service, the food and friendly staff. Whens Taco Bell going to pay their staff enough to keep them around? This review has nothing to do with the food or the employees but everything to do with how much Taco Bell pays their employees to keep their friendly staff and great staff around.
I used to go out of my way for this Taco Bell, but the quality of this place has dropped since I first started to go here. The last three times with three different employees they ended up getting my order wrong. While Im assuming the best out of these people, DOUBLE CHECK YOUR ORDER BEFORE PAYING. The last three times they got my order wrong I always end up paying more.Edit: Oh, and they hire the kind of people that hear: No Tomatoes or beans as Add Tomatoes AND Beans. Highly unprofessional.
Stay away from this location! I placed our order through the app and my husband went to pick it up. I received the notification that the order was ready for pick up, card charged $20. Correct address & a confirmation number. When he arrived, all of the staff insisted that there were no online orders at all. My husband then left, frustrated after waiting in a very long line and dealing with unhelpful/angry staff.I called the store to give them my confirmation number (it took 3 times for them to even answer) and inquire about what might’ve happened, and the staff proceeded to yell and argue for 5 minutes, the man was extremely rude to me, and after 6-7 minutes a staff member apparently found our food bag on a counter somewhere. The man did not apologize or offer any sympathy for the trouble. This is now over 10 minutes after my husband left. I asked if we could just get a refund and he said “Do it through the app” and hung up on me. I was very polite and didn’t deserve how I was spoken to. Bye bye Taco Bell. Hopefully we are able to get a refund somehow.
If your going to advertise a time that you guys are open its probabaly safe to stick with that time
This was the absolute best experience ever and has changed our taco bell choice of location as we will be going to this taco bell location from here on out. The cashier Angela was extremely professional and polite and displayed outstanding customer service. Thank you so much for an excellent experience Angela! I do highly appreciate Angelas pleasant & exceptional customer service for which I do hope that taco bell will show her with more than words how great she is and show her how much she is appreciated. She deserves to be recognized, for she has a special & natural talent in customer service and working with the public. Amazing experience!
If I could give zero stars I would. First of all they are very sloppy with their packaging. Second of all they are the laziest group of workers I have ever seen. The drive through line is slow no matter when you go and if you get a doordash order they wont complete it. I ordered well before 10 and at 10:10 pm I got a call from the dasher that they were closed at ten. So they should have had more than enough time to complete the order.
Been in drive thru for 40 minutes and like 8 cars have moved. It should be illegal to keep cars blocked in the drive thru. I will never pick up another order from this location ever. But there are employees outside picking up trash and smoking. I see how this location feels about service.
So sick of the closing earlier, especially when you guys close before the new hours even say youre supposed to. Pathetic. Oh, and lets not forget turning the lights off at night to deter traffic even when you guys are open. Slimy business tactic if Ive ever seen it.
This use to be the best taco bell in the area, however for the past three months the service has just been awful. I see 6 people working yet it takes 30+ minutes to get through 6 cars, the line is always super long and I just dont know why it takes this long. It shouldnt one car should not be helped out at a time, its called fast food for a reason. Fix it
I order #2 Supreme. The tacos were so small it was laughable. $8.15 for nothing. I dont expect much, but I expect it right or decent. You cannot tell me people didnt know the tacos were made small&laughable. Thats fine I wont be back.
Sheila made this visit to taco bell one to remember. She was so enthusiastic and nice. I would go out of my way just to make sure she takes my order!!! She deserves a raise!!
Closed before 9pm on Sunday when hours say different. Please change hours of operation.Edit: I just had the best experience I’ve ever received from this place. It’s currently 11:05pm on 6/23/22 and WOW. Unbelievable night staff. Incredibly friendly, I change my mind from a 1 star to 5. Night crew is amazing.
Oh Taco Bell how I love you. Your steak quesadilla oh my. Your beefy 5 layer oh my. Your chips and cheese oh my. Your baha blast freezes oh my. Your cravings value pack oh my. Your quesorito oh my. Your hard shell tacos oh my. But your drive through is always long :(
Awesome staff! The lady working the drive through window on 2/11/22, was the sweetest nicest person ever
I love taco bell but this location should be passed up. Not only did I not receive the items that I ordered, but when I got to the window to pay they asked me 3 times what it was that I ordered and it still was messed up. Not to sound like a Karen, but I asked to speak with the manager to sort it out and he said thats just how it is, thats how my guy rang it in. Sorry. Ive worked in fast food before so I get it. It was late, youre all tired, you make tacos all day, but I was charged for 6 tacos when I only ordered 4. I would recommend the taco bell further down the road.
This is normally my go-to Taco Bell. This is the second time Ive been stuck in this drive-thru line for over a half hour, and Im still two cars back from the speaker. Theyre averaging about 4-5 minutes per car. So much for Taco Bell being fast food... Stay away until they can find some more employees.Tried again, and they randomly decided to close at 10pm on a Saturday night. Im done with this place.
Theres literally one guy working. Shout out to this absolute champion but we were 6 cars back in drive thru and waited 40 minutes. 14 dollars an hour for new hires? Might want to bump that up
Second time Ive been there this week. This time you have to pay with card or you will have to round up your cash. Last time they had no lettuce.
Wrong order again, workers dont pay attention to what you order just do what they want
When I arrived at 9:40pm there was probably 10 cars in front of me, and a million behind me. I patiently waited 20 minutes to order. The guy read back my door and was super apologetic about the wait. Noo worries! When I got to the window (whole reason Im writing this) the same guy, wish I would have gotten a receipt so I had his name.. greets me with a genuine how are you? I responded. When asked back, he said he was taco-rrific and I giggled so hard. Then as we were leaving he said, have a baja blast of a night... Boy taco bell, find this man and give him a raise!
Was really fast, but forgot a couple items. Not a huge deal....but the kids wanted Thier dessert.
Line was long but didnt take as long as I expected. Gave me a free drink.
I dunno where they get their employees from, but I wish every fast food place had employees like this! These gentlemen are so friendly! Keep it up boys you will do well in life!
Exact change or rounding up to the nearest dollar because they have no change. No lettuce or tomato, and they didn’t even give me two of my items and no sauce even when was asked for, staff makes jokes about doing crack. Don’t recommend this location
Always quick and friendly.Food is as good as youd expect from a taco bell 😅Better than a lot of the other taco bells Ill go to.
This establishments inability to take and full more than one order at time leafs to ridiculous wait times. I have sat for 10 minutes with one car ahead of me to give an order. If there are more than 4 cars, hope your not in a hurry.
Sheila is an amazing worker at Taco Bell! She made sure my order was taken care of and made me feel very welcomed.
Same Taco Bell that you get anywhere else, just much slower. They also ask you specifically how many sauces you want and literally count them out instead of just doing the typical Taco Bell thing I giving A handful. there has also been a few occasions where they have forgotten food as well and if you don’t immediately drive back up there they’re not willing to do anything to help you.
We came to this one the casher sheila was very friendly and nice she has very out going making us feel as the only costumes in line. We just gota party pack of taco
Super slow drive thru. One car at a time. Seldom is my order correct. Are they not reading a screen? I guess I’m the fool for continuing to go there.
Im a little bummed that the Mexican Pizza was discontinued! Been getting Nacho Bell Grande instead, always with 2 crunchy tacos. Always crunchy, fresh, and delicious! They are very quick from ordering to getting my food.
Another Taco Bell close by has consistently served messed up orders, stale shells, and poor customer service. The last two times I’ve been here they’ve given me exactly what I want, loaded up and fresh. Even late at night. I’m very pleased with the store and will continue to come back whenever I have a craving.
Finally got the wings fried mines hard but nothing to write home about and fyi they dont start selling the wings until 2 sharp
This is the worst Taco Bell in the country. They are always rude and never get the order right. If you have a foreign name like mine they will make fun of you. Avoid this store!!!
Employees are very friendly and the food is good and cheap. My boyfriend and I go here probably twice a week. Its typically cleaner than most other taco bells and the service is fast 9/10. This is definitely our go-to restaurant when we are hungry and are in a pinch.
Ordered two cheesy gordita crunch and two beefy burritos all of them had an almost invisible thin line of meat only half way through, for $13 I expected more meat than a taco not less... I give up on taco bell, this used to be the last good one left guess Ill have to save my money and get real Mexican food, wait what the hell was I thinking come ng to taco bell? Hit up the taco trucks in Pontiac and get real tacos my friends do it not for me but because you love yourself and have a soul
I just wish they would at least have the inside open just for online pickups, like what is the point of ordering online if you just have to wait in the drive thru anyway? Tired of it
I usually dont write reviews but, felt that I should with an issue that I have. I donate to several different charities throughout the year, for different causes. I believe its good for the soul to give, when and if you can. However, I like to choose when and to who I donate or give to. I find it seriously unprofessional and annoying when a business asks me, especially in front of other people or strangers, if Id like to round my order up to the nearest dollar or, if I want to make a donation to whatever the cause is. I recently started to say, no thanks , when they ask. I usually visit taco bell 1-2 times per week. I know, not a very healthy diet. Those days are over, for now at least or, until they stop pushing donations at the drive thru. NO THANKS TACO BELL!! For now anyway. 😉
The children had a half day of school and were very hungry, we went to the taco bell in highland. I had the best experience I ever had at a restaurant the worker was very pleasant and work effectively. And fast getting out the food and I appreciated that. Kudos
We just dont go to Taco Bell anymore because we feel they are overpriced for what you get. But today we decided to go there anyways. They were not busy and there was plenty of staff inside and yet all of our food was just slapped together and cold. We will not be back to this location.
Good food and good customer service. Employees need more training though. Tonight I ordered 2 5 layer burritos with no nacho cheese and extra sour cream, the whole burrito was bean and cheese and the last bite included a little bit of sour cream and meat. Last time I ordered the same thing I received the same weird burrito, so this is an ongoing problem
Came here 3 times around 10:40 didnt leave until around twelve, had to drive back there 3 times because they messed up our simple order, which was 4 things. By the time we left our food was cold, and they refused to give us what they forgot to give us, then they called the police because we refused to leave because they wouldnt give us the food we paid for and waited for, the manager with the pink hair is the most disgusting rude lady Ive ever met. Im usually extremely nice to fast food workers because I worked at taco bell before and I understand the rush, but this lady is extremely rude and should not have the title of a manager if shes this is how shes going to treat customers. Will never be coming back to this taco bell again. Messed up our order so many times.
We just ordered the taco bar over the phone. We set a pick up time. We picked it up without incident. Lots of food. Great price. Yummy taste. Thank you, Taco Bell on M59 in Waterford.
This is hands- down the best Taco Bell in all of Oakland county. Clean, fast. Food is always fresh and not overly-greasy. Plus, their pandemic protocol is flawless!
Took 45 minutes 10 minutes at window very expensive
Out of the 3 in area this has always been open and courteous not rude like other 2
This particular taco bell has the best staff of any fast food restaurant around. They always put the exact right amount of each ingredient in everything and the people are super nice. I regularly drive across town to go to this specific taco bell instead of the one by my house because its worth it!
If I could give a 0 star I would, literally messed up my order and of course there is 10 cars in line now, told me I had to get back in line so they could fix my order, I asked if they could just run it out and she chuckled and said no, what a joke. Im not waiting another 20 minutes for the order that should of been right in the first place, go 10 minutes down the road to another one, havent been to it but it has to be better then this s*** hole
They have no taco salads or Mexican pizzas.
This is always my favorite taco bell, I drive an extra fifteen minutes just to get to this one. The staff is friendly, they always get my order right, open 24 hours and they are hardly ever out of supplies. I usually work midnight shifts so its nice to have somewhere to grab a quick bite when I get off of work. This taco bell parking lot is my favorite 2AM haunt. Thank you, Taco Bell.
I just left there its 12-30-2020 at 8 the night crew was rude and they shorted us steak gordita crunch and steak taco. I repeatedly called and got no answer until finally they would pick it up then just hang it up. That crew made a joke of their employer
The place is nice and clean. Our host Angela was very nice and oh sweetheart the service was quick and fast as expected
Very helpful people. My daughter wanted a certain burrito thats not on their menu, when I was handed our food, the girl told me exactly how to order it the next time. Ill stop back by here for sure. Better service than Brightons location.
This is among the best taco bells.Ive been going here since I was about 3 years old, and when I visit a different Taco Bell, the different ones are either more expensive, or all shell, with some exceptions. But this one would surprise me if they skimped.Plus the inside is nice enough. But the drive-thru will trap you once you get in line.In 2018, I noticed the staff completely turned over. There are good people there, but also people who yell everything way too loud, so its like the dining area is part of the noisy kitchen.Also I noticed the owner/manager guy (who is usually good) was in a mood, being rather harsh to at least one of the staff and the whole place was reeling from the negativity. I dont expect perfection, but the culture of the store has seen better days.
This place is the bees knees. They have so much variety, all while using 5 ingredients. Who knew the amount of versatility you could get from spiced beef, tortillas, lettuce, tomato, and sour cream. Best Mexican restaurant around! So authentic!
Im sitting in the drive thru watching them do 1 car every 15 or 20 mins,,, over a dozen cars in line so after 40 mins in line no beef or chicken. And I go home hungry
This evening, their drive thru was closed and they were short staffed. This caused a lot of people waiting in the lobby. Despite a bunch of white trash wannabe Waterford losers trying to give the hard working employees hell and asking if “the city knew how they were operating tonight” thinking they knew what they were talking about, as the city has nothing to do with a restaurant being understaffed, the crew handled the situation very well. It isn’t their fault that a worker may have been sick or had an emergency. Some customers need to learn some patience and respect and realize when a team is doing their best. Good job Taco Bell! I’m so sorry about the situation.
This Taco Bell drive through is the slowest drive though I have ever been in. Plus the design of the parking lot traps you in line with no sign of escape. I am currently sitting in line and wishing I could have left 20 minutes ago.This is the last time I will coming to this location.The staff and the facility are friendly and well maintained.
Worst taco bell in the area. They leave the lights off at night even when they are open.
We got the loaded nacho fries, a few burritos and a Carmel apple empanada. The food was cooked well and the service we received was fast. We had a custom order and they got all of the extra specifications right. There was nothing extraordinary or anything bad to speak of so I give it an A rating.
I love taco bell, but hey refuse ti accept orders from trucks drivers. I will never go ti this place again and I plan ti tell others about the terrible service.
Ordered dinner for the whole family after me and the wife both worked late and didnt feel like cooking. They forgot three or four items the first time through,no big deal get the kids fed then go back to get the other items that were paid for already. All the stuff they did not forget was put together very poorly I couldnt even tell what was what. When I went back to get the other items they gave me a hard time like I was trying to get free food from them. They ended up making the other items one of which was cinnamon twists they even got that wrong and gave me some Cinnabon things. Terrible service one of the worst Taco Bells Ive ever been to.
Entire order messed up was charged for a meal when only wanted a chalupa, was charged for extra meat and was not added to nacho, tacos cold, cheesy gordita crunch was sloppy put together and broken sad part is that is not even everything that was wrong with the order! Attempted to call but received a mailbox full message. This is unacceptable
Ordered for 2 people they messed everything up on my order taco was in the bottom of the bag with no wrapping they forgot half of the food I ordered this place has probably the most incompetent workers Ive ever seen and I work fast food its not hard to just double check an order I was the only car in line
The food is always amazing, the service is ehh. After waiting in the drive thru line for 20 minutes we finally got to the window and the kid asked if we wanted sauce (asked for a lot), 30 seconds later he handed us the food, and we pulled out of the parking lot. I check the bag and find no sauce at all. Just a mistake that could have been avoided if the worker had done his job in the first place. Not to mention going into the store to get sauce myself was a pain, being that the wind chill is -20 degrees.
There was a long line but the fastest Ive seen a line move like that at Taco Bell. The order was correct and good😋🌮
I ordered two of the chicken power bowls. They were okay in taste, however the quality of the items put together was very poor. One had almost no sour cream in it and the other had a huge glob of it. The chicken I believe was made for one but split into the two. Disappointing.
This place will give you hardly to no meat in your food and skimp out on your food. Always get my food smashed up or just tossed in my bag. Worse tacobell there is. I recommend going out of your way to another tacobell if i were you.
I rated Taco Bell 4 stars so as to say theres always a time when one restaurant doesnt meet the criteria of the majority. I love theyre open until 4 a.m. in most areas but not all. Thats one of numerous reasons I dont give the restaurant a 5* review.
This owner doesnt care about their customers!!!! They cant even have the respect to follow up when they have a call from a customer when they call corporate. Just rude, disrespectful.... I would rather give money a company and person who cares about their customers and realizes they wouldnt be successful without them.The food.... 50% is always wrong. Who makes a quesadilla that half of it doesnt have cheese! Its not rocket screen people
My wife and I waited in line for twenty minutes (only four cars ahead of us). When we got to the window, we were told they were out of several ingredients necessary for our order. We left. Under no circumstances should any restaurant run out of the food they are trying to sell.
Needs a bit improvement with customers service, take time to make food don’t hurry, hurrying will give customers wrong order
Like 4743 Dixie Highway taco bell, you guy are incompetent. I can find more cinnamon sugar on a new born baby than your cinnamon twists. I don’t know what it is but everytime I go in on my way to school, usually 10-11 your pop machine seems watered down. Bathrooms are unsanitary, and Ive worked in the food business before- youre obligated to have proper hygiene to prevent foodborn illnesses from contamination. You guys suck at reading orders. Ive been shorted here so many times, and i don’t come back for my orders because i have a schedule that doesn’t rely on cabbing botched orders back and forth- such as the time i came in for a beef chalupa supreme, got a doritos locos taco. Went back, refunded it for the same thing, got a chicken chalupa supreme. For your best interest decide if your staff are the wooden legs for your table, or if they’re just driftwood floating into your business. Maybe have them read a book aloud and see how fast the words come out of their mouths🤪
Ordered extra beef. On 3 tacos.. got to my second one,and went to the counter to ask if it had extra beef. They didnt even want to look at it. I opened it and they still couldnt tell me if I had it on there. So I just went back to my seat and put my last 2 tacos together.. extra beef. Charged for it too. Last time.
This is my preferred location in my area. Fast and typically have good accuracy. Not to mention fresh crunchy tacos, not soggy. Friendly service as well
So, I love Taco Bell. As a vegetarian, there arent a lot of options for me in fast food. (Not exactly a bad thing). And I come to Waterford to visit my boyfriend frequently and this is my go to on-the-go place to get food. Every time I come here which is usually between 9pm-12am my order is always messed up. Today I ordered a potato soft taco with no cheese, and a veggie cantina power bowl fresco. They added cheese to my bowl, and REFRIED beans which is made with animal fat. And I paid extra for potatoes and there was like 3 potatoes. Lol. And on my potato soft taco they put a few potatoes and a couple pieces of lettuce. Not to mention this Taco Bell is a one lane drive thru and you cannot leave if you want to. The drive thru is backed up for 30 minutes and you are forced to sit there.
Worst place on earth!!! People are rude!will never go back! Only got half my order! They said ther was nothing they could do! I would have to go back thru drive thru.i would not even give them a one star
The experience can be a little slow late at night. However, I appreciate that I can stop there for a quick bite on my way home from work at 1 am. The staff is always friendly and the food is delicious
I went through drive thru and ordered a late lunch. I ordered 2 crunchy taco supremes with no tomatoes!I got to work and both had tomatoes! I am highly allergic to tomatoes! Therefore I could not eat them. I went without lunch . They need to hire someone that can read the order better!
The portions of meat have continued to shrink. Just increase the amount of lettuce and no one will notice, right? Couldnt even taste the meat on the tacos... Dry and sparse. Closer to a veggie salad in a taco shell . Are there no longer corporate quality control inspections?
Super fast and accurate service
I waited for 30min in line I get up tot he speaker to order, nobody answers for a few min, i go to the window just to be told they couldnt serve me anything because I didnt order and it was too late it was 1130.....so I wasted almost 40min in line for nothing..
Had to return to get the food they forgot to give us....otherwise it was good food
This place literally took 30 minutes from start to finish. And once youre in line, you cant get out. Its a one lane drive through. Never again. Applebees would have been faster.
Took a bite of my quesadilla and there was a log hair inside it. Ordered a burrito and paid for extra ingredients and was not included. The crew from 9-11 continually mess up orders not to mention drive thru teller was rude.
The food here is fine but for the last few times I came here the service was unreasonably slow. Also they have a single lane drive thru so if their service is slow, youre stuck there until you get your food.
The workers at this Taco Bell do a very good job considering how short staffed they are
This is oafishly the longest time I have ever waited in a fast food lying to actually get food I would have already left had the design of the parking lot not been made so that you are not allowed to pull out of line if it is taking forever to get what you were wanting I have been sitting here for 42 minutes now absolutely ridiculous I thought this was fast food
I really dont like that stuff unless its home made. The taco salad was ok. I ordered a frozen watermelon drink that was good except for the 30 seeds in it. Just be careful!!!!
Drive thru employees are amazing. Braden is helpful and always gets my order correct :)
Super suprised noone has mentioned the fact that it takes 30 mins to get food here at night. Im not exaggerating. This is a consistent thing. Dont go after 10 unless ur willing to wait. I wish I still had the picture of my crunch wrap from the first time this happened! There was nothinggg inside. Like imagine it with sprinkles of each ingredient. I was maddd.I added an extra star bc my food was super fresh tn, but Im still irritated it takes so long.
Always a fan! One of the only places you can go if vegan... I cant eat meat its bad for me and I am soo grateful for TB 😊 They even give me options!
We just went there and got two #6s in the drive thru. Lets start with how I had to swap my pop because is was completely nasty. The next one was nasty as well but by that time we had pulled out so just forget it. Lol lets get to the food our shells were cold and hard!!!! Who wants a cold hard chalupa shells!?! Nasty nasty nasty. Super unhappy. Ill drive to dixie next time.
Sitting in the dinning room right now, got 6 people waiting for food at the counter, my family and I have ordered and paid. Been 15 min + and still no food yet.....OK we got our food, just watched one of the waiting customers grab a dinning room chair and sit down in the counter area
A bit of a line at 10 pm but got through quickly. Food looked like their photos. Tasted fresh. Gave napkins and asked about sauces. Over all good experience.
I just really love Taco bell. I eat lots of Mexican food. I like Taco bell the best
The worst taco bell I have ever been to, try to avoid this one at all costs. Drive further if you have too.
Very very slow !! After waiting for 35 mins in drive through after they took my order you get to window and they say sorry we are out of beef can we substitute with chicken or steak !! WTH. Not happy at all . Was there last weekend around. 11pm and waited in line for like 40 mins . Very very slow !!
Went through the drive-thru an hour before they closed and a worker came over the P.A saying that they were closed because they didnt want to be there all night. And was extremely rude
Being short handed all the time I can only imagine the stress they have to deal with being the only people who want to work. I hope management and corporate are taking care of the people who actually want to work.
When they open they good, but fyi they changed their time to 9am as of (10/10/20) couldnt get breakfast.Been way better service sense they changed managers.
Like any normal taco bell. Reasonable service. Was very please at the speed with which i got my food. always nice to see people who actually care a bit about their job.
I always have excellent service here especially when dining in. My food is good 95% of the time but even if something isnt right the staff are nice enough to fix it.
Morning/Day crew are consistently fantastic, speed of service is usually ridiculously fast- more often than not, my food is done by the time my drink is full.
The dining area was filthy. I asked the cashier for a cloth to wipe my own table. The half hour we were there, nobody was cleaning after patrons left. I was disguted and will never go back there!!!!
Don’t bother getting the 5 dollar box if you want the Xbox box that comes with it. They give you the regular box and keep yours and enter your code. Service sucks, food is mediocre at best!!
Fast and great service. They always get your order (and any modifications you might have) correct, which is rare for many other fast food locations.
Stop here for lunch a lot and they seem to not be able to do simple math..i get a taco 12 pack every time and every time i get 3 sauce.. for 12 tacos The next time this happens ill be coming in and taking 500 sauce packets.. because u scamming me over the past year prob adds up to that..
Ordered 2 bf challupah and 1 bf taco meal. Got home n both chalupahs were chicken. Called for 40 min no answer 10x no answer. Of course no one will answer the phone for a problem
Great service and food but, were very under staffed and the dinning area was a mess and so was the back area. Had to clean my own table and chairs before sitting and eating as did other customers.
I’m in the drive through lane again, first time took 20 minutes so I suppose this will take 20 more, because my food was made incorrectly and they can’t just open the door and fix their mistake, have to make me wait 40 minutes for correct food.
I’m sick of this place. One of the worst Taco Bell’s but also the closest to me. I don’t normally care enough to review fast food but the amount of times I have ordered through the app so a co-worker can pick it up just for them to give me the wrong items is getting ridiculous.
I always receive awesome service when I visit this location, but tonight was exceptional. There is an amazing team working here and their amazing service and kindness completely made my day - especially after having a long and draining day. Thanks guys!
All the years have gone to this Taco Bell that never screwed up any of my orders so I guess theyre pretty good one I hear a lot of bad things about other Taco Bells
I really hate the way their drive-thru is set-up, but it does move fast & the food is fresh.
Very nice and polite staff. Knowledgeable about their food/menu and understanding of all modifications wanted.
The wait to order or to get food is ridiculously long. Not Fast Food anymore!
Good staff. They do their best. Always had good service and always completed an honest survey for them.
I run into problems all the time at taco bell but as much as I eat at this one, I never have problems with my order here.
The worst taco Bell in my area of Waterford Id rather take the drive to White Lake just to have fresh food from there taco Bell
Fast friendly & the food was great. During a very busy period, we saw how they hustled, kept smiling & fulfilled every order.
Tasty food, but the employee running the register didnt add sour cream as requested insisting that the item came with sour cream- it did not. Was good anyway and the location seemed clean.
Tried it out on my first trip to America, never been able to try it in the UK before. Pretty nice for fast food, liked the beefy Fritos burrito and mountain dew Baja blast freeze!
Staff is efficient and quick with very polite cashiers my food is always warm and well prepared theyre also very considerate offering me a carry bag or drink holder without me having to ask
The last time I came here they forgot my whole meal. Today they forgot my daughters, thankfully I checked bags before leaving this time. Last time i got all the way home before i realized and didnt have any food
This Taco Bell always gets my order right. Sometimes the food is a little cold but that doesnt bother me much.
I am not in to Taco Bell very often but They were quick on the last visit there. Food was as good as it gets for a fast food place.
The tacos were so greasy it was difficult to eat them. The grease wire through the papers, ran down our arms, saturated our laps...what a mess. I think someone didnt drain the meat.
Rude employee. Hours were posted for closing at 2am, got there at 130am only to not be greeted my the drive thru worker who stood there and ignored us for 5 min before pulling off
I usually forgive a fast food place for errors in order, but it happens too often here, and the icing on cake, last time the order was via a delivery service, so the entire order was printed and had time to be confirmed before it went out, and they still made errors (missing items, no sauce even though ordered on ticket, etc)
Just went to get food but when we pulled into tge parking lot one of the employees was standing inside the door...SMOKING! Serious issues there. I will not be returning! Fyi thats actually very illegal!
Best taco bell aroundEmployees are always nice
Filthy in the kitchen area, wont allow drive-thru mobile orders anymore, I selected drive-thru and they made us go inside, wrong size drinks
Didnt get any of the order right also didnt know anything about Gluten free menu
Close way early on regular basis...Closed at 7 pm
Those guys work hard and theyre there to please you. They help me out so much and they do it good or it doesnt end up all over you.
The tacos were terrible the meat had no taste. The cheese tasted like plastic. Would not recommend this place to anyone
Been getting slower and slower every time Ive gone, even forgetting items pretty frequently. Never messed up a special request though!
Its taco bell. Im not a fan of the self serve option and since it was installed the folks behind the counter are slow to respond to customers.
Taco Bell is the best place to eat i mean if you wont a meal that is fast and super cheap than i truly suggest eating here.
This is the slowest taco bell I have ever been to. Everytime! Whether its drive thru or inside they never seem to even care
It only took 24 min this time to get my food. Yippee!!! I wish I could say it was uncommon for this location but its really not
Its fast food, you get what you pay for, with a bonus of heartburn later. One day Ill learn to plan better for my intake.
I frequently visit this location after work. The employees are very friendly . I have never had a bad meal.
Its like every other fast food place, except with more tacos... And possibly more upset stomachs afterwords.
Food prepared correctly ( nachos),but drive up line so long it was nasty soggy. Also chips all broken up so had to be eaten with fork
Nice people. They have no problem fixing your order if they get it wrong. But why make it to where they have to fix it in the first place. Happens way too often.
Not bad but it used to be great. There are a couple of managers & workers that work hard & try their best but it has gone down hill compared to 2-3 years ago.
Would love it if at least once the order was correct... Paying for items we dont get is getting really old at this location
Always busy, but because its always good food and good service.
Food portions very smallToppings all on 1 spot so i get all the cheese and sour cream in one bite.Order made wrong frequently.
This location has always gotten my order right and been much faster than other locations.
I ordered a crunch wrap with extra nacho cheese and there is NO nacho cheese on it even though i paid for it, i wont be back.It was a beef crunch wrap but it only hav lettuce and tomato.i didnt order a veggie crunch wrap i order a beef crunch wrap with extra nacho cheese.
Why is a taco 12 pack $17 that makes no sense. Why would I waste money here when I can get a better deal and more food almost anywhere else
This taco bell has hot FRESH fast food!
Nasty, food seemed old and me and my 4 year old daughter became sick afterwards
Im actually grateful that are giving more sauces on the drive through. 👍
Purchased multiple items and there were barely not meat in it or beans. Also didn’t get sauces right.
Has small number of seats and may not be wheelchair accessible. Special deals often come up during different times or seasons. Has a drive through
They have no Senior Discounts at this location. They had free drink for awhile, then changed to reduced price drink, but now no discount.
Food is good for a taco bell. Drive thru fast for lunch but on the slower side for dinner or later.
Great place they got good and polite workers would def recommend to anyone 👍
Service was quick and great as always. Kyle & Harrison were very friendly and awesome!!!!
I have had to wait for 20 minutes in the drive thru for food. Skinny food and make sure you check what you order.
Service is slow at this location and the online hours are not true.
So far not one TB had let me down.
Ingredients were thrown together, half of them were not in the tortilla. All lettuce
They made my order right the first time. Way to go taco bell👌
Love taco Bell but order was messed up manager was rude did remake 1 item finally but while the rest of my order sat there getting cold and soggy very disappointed
Never disapointed, u pretty much know what your getting and it is as expected. Cheesy gordita crunch is where its at tho 👍
It was taco bell, they did get our order correct but was out of what we wanted
Service was really slow, really long line for fast food
My entire order was wrong, asked for no tomatoes and they were everywhere. Waited for 10 minutes at the window and my food was ice cold. Never coming to this one again.
Great food, fast friendly service!
Every time I go to Taco Bell there is like 6 cars in line, then we get cold food. I just dont understand it at all.
Well apparently they dont teach there employees the difference between beans and meat my whole order was wrong everything that was supposed to be meat was beans and visa versa I called when I got home and all they could say is if you want to drive 20 min we would remake your order .
Line was very slow and then they messed up our order. We were missing multiple items and had to go back in to get the rest of our food.
Ordering vegan is even easier now using the app - Love it!
No more nacho fries. No more rolled chicken tacos. Inwas bummed, but the service was friendly and food ok.
I boycott taco bell no mexican pizza no chilli cheese burrito no more of my money
Slightly slow when there were big orders to fill. However friendly service and pleasant staff.
Orders are messed up and lately the food hasnt been good
I love this place. I drive past two other Taco Bells to come here.
Total reviews rating 3.7
199 Reviews for Taco Bell 2023:
Review №1
2022-03-01Its Taco Bell. The experience I had was good. The staff were friendly, the food was Taco Bell good. The Taco Bell chain quality and service can vary from day to day and shift to shift. Sometimes they forget stuff or the taco is more a walking taco before you get to eat it. However, the store on Highland Rd. in Waterford, has the most consistency for excellence.
Review №2
2022-05-10This taco bell loves to mess something up with my order every time. Today they decided to ask what sauce I wanted and forgot it. Again. Instead of giving me the tacos fresco style (or explaining that they no longer do that, if thats the issue?) they just put in lettuce and tomato. Im done going to this dumpster location.
Review №3
2022-05-23Horrible service, trapped for a half hour in a drive thru line that is designed where you cannot get out of it. Didnt have Mexican Pizzas and no apology for that or the wait. When I tried to complain they were incredibly rude and dismissive and the manager refused to give me his name and accused me of flipping out (I wasnt). Never returning and I will have that managers name by the end of the day tomorrow 🤨
Review №4
2022-05-18Your customer service is absolutely garbage. I just came through with a very specific order as I have food allergys. The entire order was made incorrectly and had every item that I said to not put on the food. And then when I called 8 times to talk with someone about it I was hung up on every time. Your location shall never see my buisness again.
Review №5
2021-04-14Took well over 15 minutes in the drive-through, just to have the representative be rude with me because it took three seconds to put my debit card away in my wallet. The second thing is the food is prepared by preschoolers, there was just about enough beef in my nachos for three chips and the chips were completely stale. Won’t be returning to any Taco Bell anytime soon and never this location!
Review №6
2022-06-10Absolutely braindead employees cannot even complete a basic order off the menu. I ordered a number combo and they gave me something completely different that was worse and terribly made. I double checked at the window and they were yelling at me. This is one to avoid.
Review №7
2022-02-17Sheila L @ the drive thru made my entire day! The best attitude, friendly, best smile, pride in her work! The entire drive thru crew was great! Best visit @ a fast food restaurant I have ever had and best staff I have encountered! Will make sure to stop by next time I am in Waterford in hopes of getting the same crew!
Review №8
2022-01-13They close at 7pm. So if you’re a working person and wanting to grab dinner for your fam when you get off at 7pm, don’t bother wasting your gas. What kind of taco place closes right at dinner time? This is so dumb! They should just close this location.
Review №9
2022-01-12While I usually get great service at this location, I visited to get breakfast this morning. They had all their signage for breakfast up and nothing to say they werent open. Two cars were in the parking lot, so I knew there were employees there. I was not greeted or warned that they were not open. I had to go check Google only to find out they open at 11am. Please, if you change your hours and food options, either take down your signage or put up some sort of warning.
Review №10
2021-10-02This is what the Crunchwrap Supreme has been reduced to. This was the only item left that kept me coming back. Theres nothing in it!!!