Kerbside pickup
Yes
TEAM Wireless, Verizon Authorized Retailer in Bloomfield Hills
Categories
Location on the map
Bloomfield Hills, Oakland County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
Credit cards
Yes
Phone: +1 248-593-3400
Site: http://www.teamwireless.com/?y_s...
Site: http://www.teamwireless.com/?y_s...
Opening hours
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–8PM
- Sunday:11AM–6PM
TEAM Wireless, Verizon Authorized Retailer in other cities:
Comments (199)
If you have a problem, go here and see Joe!!!! In all the times I’ve had to deal with either online or face to face customer service, no experience has been as easy or seamless than working with Joe. I’d spent over 25 minutes on the phone with customer service trying to resolve something. Joe had it fixed in less than a minute. If all customer service was like dealing with Joe, the world would be an exceptional place. And Joe saved Christmas at our house! Thanks Joe!
DON’T WASTE YOUR TIME OR MONEY. Wish there was a 0/5 star option. The guys in this store are very good at their jobs…sales and making money - but they don’t care about the means they need to use to get there. They are smooth talkers but have no follow through and will give you the run around once you give them your money. I have been dealing with one issue for over a month now. This issue is a big one: I traded a phone in back in May & there is no record of a trade in or the phone in any Verizon facility. I never got paid for this phone and the promotion I used didn’t require a trade in (I was lied to and said it did require a trade in). Been in the store 3 times and they never call or email me back like they promise (I have directly spoke to Donavon, Safayat, and Sal). I have filed an official report with Verizon by the advice of Verizon customer care due to this store’s untruthful & shady business.
Cameron (and Donovan) took great care of us per usual. I wouldn’t go anywhere else for my phones/service.
Joe was extremely knowledgeable and helpful when I visited the store today for a Verizon business plan review and phone upgrade. He was very pleasant to work with and spent over an hour with me analyzing our firm’s existing plan and preparing a proposal for a more current/upgraded service plan. We will definitely be using Joe for any future upgrades for our plan!
Thank you, Joe! I absolutely enjoyed my experience today at Verizon! While purchasing a new iPhone 12 Pro, I was helped by Joe and found him an impressive guide through the process, professional, knowledgeable, and a patient problem-solver. He cared about customer satisfaction.
A great listener and very knowledgeable; we had previously visited the Royal Oak-Woodward Verizon and they were not helpful in any way. Sal was able to solve our problems hassle-free in a short time. Grateful!!
I had an excellent experience with Ryan. He was very professional and knowledgeable. He made the process of upgrading to a device and trading in my phone seamless. Honestly that’s the smoothest any transition to a new phone has been for me. After a very frustrating process with my last trade-in process at a different retailer, I was very pleased to come here and have no issues at all. Great customer service!
Joe made sure to give me the best deal possible and took his time to explore all options with me.
Joseph always looks out for his customers and treats them like family, I always go to him for my Verizon needs because I know he will always help me no matter what.
This young gentlemen donavon was very knowledgeable of deals and promotions got me the best deal and made sure I was on the best plan for my situation then transferred my data and had me on my way in less then a hour
Joe was awesome and made my experience so easy! Great guy!
This was our first time at this location weve never had such an amazing experience. Saleem was our sales person he went above and beyond to get me and my husband the new iPhones and made sure we had everything we needed for our new phones. Hes such a good worker he explained everything to us and answered all of our questions and was very patient with us. Well definetly be coming back to this location because of Saleem.
Joseph is an awesome salesperson. Have been satisfied with this Verizon for years. They go above and Beyond to help you.
Joseph George’s is probably one of the best employees there helped me out great, and let me know everything step by step!
Donavan was amazing. My wife and I both had to get new phones and had to bring our almost 2 year old son with us into the store. Donavan not only worked hard to get our phones situated he also helped keep our some entertained with an I pad. Over the top customer service.
Great service from Joe, I will definitely be returning for all my cellphone needs! I got new phone and case that I needed, and very quickly.
Donovan is hands down the best person I’ve ever dealt with! I drive over 30 min to deal with him every time, huge asset to the company!
Bloomfield Store - Do not use this store for your wireless needs. Joe behind the counter was not truthful and guided me to a new phone since he told me I do not have insurance on our current phone. This cost me a lot of extra money. I went back home and checked my invoices and called Joe again to say yes we did have insurance but that fell on deaf ears and he would not help me at all. I then called Verizon direct and the customer service rep confirmed I had insurance and straightened everything out since Joe did not help me one bit. Verizon stated they will be writing this store up for their untruthful actions.
Donavon and his staff give first rate customer service. No question is over looked and Donavon wanted to make sure you were comfortable and well knowledge of the products.This is the store I will always shop
Donovan was outstanding in ever way, made the switch very simple
Ryans was great in helping me take advantage of $400 discount on upgrade of my IPhone. He took good care of me Excellent customer service! You cant go wrong in this store!
I drove to this store from Sterling Heights where I live because they’re one of few Verizon stores that are open. I’ve heard great things about the guys that work there, and I have been to this location 6 years ago and had great service. This time I received help from Ryan. He was very welcoming and helpful in addressing my need for a new iPhone. He helped me make a decision on which phone to get as I am not that tech savvy. Aside from being down to earth and friendly, Ryan is an expert at his job. Anyone who has questions about their device or needs help selecting a new one should seek the service at this location. You will be very happy. I know I am!
I had an outstanding experience at this store today thanks to Sal. He was knowledgeable, patient, informative, personable, genuine and professional. He helped me set up my new phone and made sure that all of my data transferred over. Working with Sal was such a pleasure and he displayed exemplary customer service. Thank you so much for making my experience a pleasant one and I will always come back to this store to work with Sal!
Saleem was great! He is very knowledgeable and answered every question!
Cameron was wonderfully helpful and personable. A+ service.
Ive taken my Samsung phones into this store repeatedly over the past several years and their terrific. Its not always a quick trip, but they take the time with each customer to make sure they understand everything. Im so confident, yesterday I called with a problem, and I was given the solution over the phone. Outstanding place of business.
Donovan was awesome! After the experience my family and I had with sprint, he helped make the transition to Verizon a very pleasurable experience! He was so kind and accommodating and made us feel very comfortable and happy signing up with Verizon! Thank you so much! Excellent customer service!!
I take my sister here when she has phone issues! The young gentleman who works there is always very helpful, and resolves any issues my sister has with her iphone. We appreciate that!
Great customer service. Saleem was knowledgeable and made sure i had everything i needed
Poor follow up and customer service. Bought 2 new S21 phones and galaxy watches from this store. One of the phones is not working properly. We have to keep restarting it. Mentioned this to the rep when we first got it and he blamed it on the network. I have left several messages for my sales rep to return my call because it still is not working and never get a call back. I even spoke to Donovan the store manager who promised he would call back and never did. It took weeks to get the transactions completed because even though the rep was supposed to call when the products were in, I had to call him. The promotions he offered we suddenly not available too. I would not recommend this store.
Could not have been more helpful. Terrific group of people who took time to explain everything and assist me in making selections. Cameron and rest of staff wonderful and made shopping with them a wonderful experience.
Service was friendly and prompt. Good group of people here.
The folks at Verizon were phenom. They were efficient and clear and patient. They were generous with time and knowledge. A store experience that was a pleasure! Shout out to Joe & Sal!
Helped us transfer from Xfinity mobile to Verizon. Friendly, knowledgeable and helpful.
I would highly recommend not doing business with this retailer and find a corporate Verizon store. In October they sold me on a small business account to make my bill cheaper and provided me with documentation theyd credit my account for all the change over fees and Im into mid-December and its still not resolved. The General manager Ryan does not follow up, return calls or answer his cell phone. If you need any customer service this is not the store for you.
Very top quality of customer services I have ever experienced!!!Ryan, the team lead/store manager at the Bloomfield Hills Verizon store, is a hard worker, he worked non-stop. Every time I visited the store, I saw him working with one customer after another and he genuinely wanted to help each and every customer. He always went extra mile to help me with my various needs; from fixing the billing errors to requesting the corporate discount for my Verizon plan, from adding new lines to getting the enrollment gift cards, from submitting the warranty claims to replacing the screen protector and more! I have never seen anyone who cares so much about the customer services, who so sincerely wants to help the customers, who loves his job and cares about the store he works for!!!Best Verizon store! or best store, period!!!! I would highly recommend this store to anyone who needs help with the phone!!!
Joe was such a help with my long overdue upgrade!
Always very helpful and professional. Great knowledge of product and eagerness to suggest savings on bill if one can be found.
Great customer service very knowledgeable on phones and plans. Ryan was awesome he helped my wife figure out which phone was perfect for her and explained everything with detail. We are returning customers with this team it’s not always just the sale it’s what’s works great for you.
Donavan,Was very courteous over the phone. When I arrived I new which phone I wanted. He pulled it from their stock and performed the data transfer for me. He pointed all the phone functions that were the same and counseled on when I might need a future upgrade. I was able to leave with the data transfer continuing on my way home. The program confirmed the 5 minutes after I arrived home. We will come back to this store and see Donavan as soon as my wife needs to upgrade her phone.Thank you!Tim Ahern
Ryan is the best, he has helped my entire family with all their phones so many times, and has always helped us figure out our best plan. He is honestly the only reason we have always stuck with Verizon, and has been more customer-focused than anyone Ive ever worked with. Super dependable, professional, and we send everyone we know to him!
Joseph is very professional and he willmake sure you dont leave the store until your all set and done excellent customer service.
I have had the worst customer service for the past 8-9 months from Ryan. My initial meeting with him was great. He was very honest with pricing and phone information. Unfortunately, thats where it all ended. Since that initial day, he has messed up my bill every single month. Each month my bill should have a trade-in credit automatically applied, and each month its not there. I then have to let him know this, and he manually applies it. We are now going on 9 months of this annoyance. Each time he says its fixed, and itll be automatically applied for the next month, its not. I call and text him, and there are times that he doesnt even get back to me for weeks on end. 1. Im frustrated about the bill being incorrect for almost 9 months straight and him having to do the manual credit each and every month, and 2. the frustrations mount because Ill be completely ignored for weeks on end with no communication and zero customer service. At the very least, if youre gonna mess up my bill every single month, have the decency and respect to answer my calls and texts.Long story short - besides him being honest at the beginning about the pricing of the new phones my family wanted, this has been the most horrific customer service experience (or lack thereof) that Ive ever experience. There are many authorized Verizon stores out there - go to another location.
We’ve been buying phones since cell phones came out and this was the BEST experience we’ve ever had! Donovan was extremely helpful and knowledgeable. My wife needed a new iPhone because her old one crashed and not many stores are open during this pandemic. This store has decent hours and had a good selection of phones. We got exactly what we needed in the minimal amount of time. I highly recommend this store to everyone!
Great friendly service asking if there are any other questions or concerns....
Ryan Konja was knowledgeable, polite and helpful. Most importantly, he was able to navigate 3 clients at the same time without making either one of us feel like we were not important. Great experience!
I was very pleased with the service and personal attention. Donovan was very helpful and patient with with me throughout the entire process. There was no pressure to buy anything.
Ryan is great!My brother and I have been going to see him for about 6 years. He always takes his time with us even if there are others waiting for assistance.He is the only person we would ever go to for our phones!If you are looking for a good honest guy...you must go see Ryan! You wont anywhere else after you meet him!
Dont go to any other Verizon store! They are so kind, professional, and helpful.
Saf was absolutely amazing! I was going to switch to Metro PCS but after working with SAF, did I say he was the best ever to work with?I can’t believe how close this store is to my home. I had gone to other Verizon stores and spoke to countless representatives but none like SAf! I will stay with Verizon and I will only shop at the 4036 Telegraph rd in Bloomfield Hills location!!!This is where I will send my friends and family when it’s time to work with someone so kind, patient, smart and friendly.I am happy I found Saf before I threw in the towel!Sincerely,DTG
Donovan was very polite and friendly and efficient 👍
Outstanding service! the tech , Donavan. was expertly helpful, considerate and took his time. I would go back here in the future for everything. I can’t imagine getting a phone and things transferred that smoothly anywhere else
Donavon did a wonderful job helping me through the transition of having to switch my family and I into Verizon. He was very nice and explained the whole process to us and didnt leave out any information. In addition to giving us an amazing deal, he also will be mailing out gift cards to us!!! If youre thinking of switching into Verizon, just ask for DONAVON and I guarantee you that you will be very satisfied. 5/5!!!!!
I went in to see what kind of deals they have going on. Ryan and Donovan were very helpful with explaining the plans and promotions. They gave me a really good deal and I ended up switching my family to Verizon. Couldn’t be happier, thank you Ryan And Donovan for all your help!
Came in here today with my boyfriend. Charlie- Verizon Employee who took care of us has been incredibly helpful and patient. Both of us needed to get new phones as well as one of us needing to be transferred onto a new account. I’ve never had a better experience at a Verizon store. Ask for Charlie when you come in but disclaimer this isn’t his permanent store, he usually works at the Warren location.Great Customer Service!!
Excellent customer service after leaving Ferndale location. We were not only greeted but he fully assured my Mom who was handicapped.
Jonathan helped me get my phone set up at the store, and man, nothing but good things to say. He was extremely helpful and patient. He answered all my questions and even hooked it up with a discount on a screen protector. 10/10 service.
I love this Verizon! I stopped by today to get the new iPhone and Ryan helped me out. There was no waiting around like all other ones I’ve been to, and he had me set up with my new phone and out the door within 25 minutes! Definitely my new go-to!
I need to purchase a phone for my 92 years old mother / joe was the only employee working that evening he was able to accommodate me he educated me on my phone needs and was very much helpQuick efficient and honest
Joe was awesome and easy to work with
Ryan is an ANGEL! Every time I came into this Verizon I always had great customer service. Ryan goes out of his way to help his customers and always informs us on promotions. I’m so glad I found this location. I always walk out satisfied. Thank you Ryan!
Ryan and Donovon were so incredible professional and competent with my I Phone issues, am extremely impressed. They walked me though everything and took care of every detail necessary. They also helped with a new phone purchase and couldnt have been more helpful! Thanks guys.
I am currently in Pontiac, looking to switch my service, I heard from my friend that i shouldnt go to this particular store. He was disappointed with unprofessional behavior of the staff regarding the Black Friday deal. It is the bizzare behavior of the staff and noncompliance to the deal.I feel I saved my time and money by not visiting the store and i would advise the same to others.Be careful guys the staff will receive you well and try to give you fake offers before purchasing but after you make the deal nobody responds even the higher officials at Verizon wont be ready to solve the issue.
Very friendly and very clean store. All types of chargers and other phone accessories in stock for all phones! The manager Ryan was very helpful and has all of mine and my families new iPhones on order! Thanks for your help Ryan, very generous young man! Cant wait to come back and see you!
Very courteous and knowledgeable sales person
I worked with Amaris and Ryan and I can truly say I’ve never had such a great experience in a Verizon store both were very helpful and knowledgeable. They made my experience very enjoyable, also they made me feel very secure with the handling of my information and explaining the pricing. I highly recommend!!
Donavon made the process from switching from T-Mobile to Verizon so fast and easy. Not only did I get an extra line, but I am paying the same price on 4 phones with Verizon when I had 3 lines with T-Mobile. On top of all that, he is sending gift cards to my house!! Donavon will definitely be getting more clients his way, because I will be telling everyone about him. He is a miracle worker. 5 out of 5 stars, if I could leave more stars I would! Thank you my new friend Donavon!!
Joe at Verizon impressed me with his knowledge, courtesy, and ability to handle my transaction and attend to others simultaneously. Gratitude
They did a nice job of trying to fix my sick phone. Eventually, when it was determined not to be financially worth the repair, they guided me into an affordable phone. I’d highly recommend this place.
Saleem was excellent explaining the processFast and enjoyable service
Joe is great, he helped me with more than I needed and got me upgraded fast and easy.
Joe was very helpful during my upgrade experience
Saf, our sales person was professional, knowledgeable,and friendly. He made our Verizon visit a 5 star experience.
Sal was a very competitive sales young Man. Very very professional , and kind and helped me to understand my new phone with his guidenes . I will recommend him to my f amily and friends. ...
I had an Super experience with this Verizon store, due to the Awesome help from Christian! He was most helpful and very courteous! He went above and beyond in helping me, far exceeding even Corporate stores! Great experience and will definitely be back! Thanks So Much!!!
I had terrible experience at this shop, I have got iPhone 11 via promotion during back Friday.Every time I go and ask about my promotion offer, they are saying you will get it soon(it’s 4 weeks now), it will resolve and you will get the email regarding Black Friday promotion or trade in my previous iPhone.But when I call Verizon customer care they said there is no promotion under your phone number, and if I go and ask them they are making some lame excuses and saying you will get email regarding offer.And I went to shop 5-6 times to resolve the issues and called them around 10 times but every-time they are ignoring it.Sometime I feel they are doing scam.I have wasted so much time. Please don’t buy any phone or get deal from this shop.
Ryan was very knowledgeable and professional. He did a great job setting up 2 new phones. I highly recommend Ryan at this Verizon store!
Cameron helped me get a new phone quickly! I only go to this location they are the best!
Exceptional service by Donavon! He resolved a problem that neither Apple nor Verizon senior techs could figure out after hours and hours of troubleshooting. Besides being personable and thorough, he attacked the problem with brilliance and confidence, and he earns my highest praise. His co-worker, Alex, was also personable and knowledgeable, and I intend to make Cellular and More of Bloomfield Hills my go to wireless service connection.
Have worked with Joe a number of times. Always very helpful and patient.
Ryan was a tremendous help with my phone, my phone wouldnt ring and he just spent an hour and half with tech support fixing it! He and Christain do not seem that they are ever tired of help me or other customers. You have very exceptional employees with Ryan and Christain. Make sure you keep them O have found them far more helpful and concerned about our phone problems, I also trust them to be of the highest integrety.
Went in to pick up an iPad! Cameron was knowledgeable, helpful and very kind!Great customer service!
This Verizon store location is the ONLY one I will go to. The service is outstanding. Ryan has worked there for 8 years and he is so friendly and knowledgeable that it keeps me and my family coming back for phone upgrades, questions, problems, etc.This location is truly outstanding!
Excellent patience and good customer service. 👍
The ONLY Place to Go! If possible, deal with Ryan. Hell have you in a new phone in 15 minutes. He is REALLY customer-service oriented. Ive been dealing with him for several years now and I am loyal customer because of him!
Both Ryan and Donovan were excellent!Super helpful and knowledgeable.Made the whole experience smooth. Best and most efficient I’ve ever had!
There was a thanksgiving deal going on switching to verizon one of friend went there and he switched his carrier. But there was some refund on the phone and carrier switching. Staff is very lazy my friend did not get money back that he was about to get from Verizon based on deal.So the staff is not good there
Not a good experience at all. The young guy who helped me failed to give me the contents of my iPhone that he just activated. At first I thought no big deal I will just go back and get it. When I return to the store conveniently all they had was my charger not the headphone jack or the headphones. Punk klepto stole my stuff. If in need of assistance on your phone or phone plan I highly recommend not going to a privately owned store, stick to corporate.
Ryan is one of my favorite reps. He’s so helpful , patience . He loves his job and you can tell . This is the only store i will visit and it’s just to get his great service
Saleem was very helpful and knowledgeable. Would recommend this store.
Donovan and Ryan were so helpful! Such a great team and location! Will be sending all of my family and friends here. Thank you for a great experience!
Donovan Helped us out a lot with the phones. He was super friendly and kind, I recommend going to Donovan for all your phone needs
Ryan was very helpful replacing my phone and getting me a great deal. Very friendly and I appreciated the excellent customer service!
Joseph was great one of the easiest phone buying experiences Ive had!!Thank you Joseph!!!!
I was looking for cell phone service with good reception. I decided to visit Verizon store. Ryan was excellent explaining options that were available. He answered all my questions.Good customer service.
Alex helped me there. He was very friendly and got me what I needed quickly. He was also quite well informed on the product I was asking about. Great!
Super great help and quickly take care of you very professionally. Thank u DonovanIm super happy w my new phone.
Ive been with Verizon for 23 years back when it was called Cellular One. In 23 years Ive never been so pleased. I came to the Bloomfield Hills Cellular and more and bought two upgrade phones from Ryan. Its like I hit the JACKPOT!! I like Verizon, and now I have concierge level service with Ryan and his store. Id recommend anyone there!
Joe is remarkably knowledgeable, helpful, patient and friendly. Great to do business with.
Team wireless and Cameron were very helpful in helping me go from an android to an Apple device
Very nice and organized property. Small staff but very smart and experienced. They were able to help me with all my problems and made sure that i didnt leave the property unsatisfied, a special thanks to the young gentlemen Donavon which who I was dealing with. Very respectful boy
Awesome store! The staff helped me out with problems with my phone and answered all my wireless questions. Highly recommended to anyone with Verizon or thinking about switching to Verizon to visit this store. Friendly employees with great customer service.
I cannot believe the unbelievable amount of time and care Sherin, Christian and Amaris took with me today. I broke my phone and was in complete panic mode. Not only did they set me up with a new phone, but Sherin went over and above to make sure everything from my old phone was transferred to my new phone. She set up my tablet and installed the hum on my vehicle. I hightly recommended this store, my experience was beyond my expectations.
Super helpful when my phone suddenly died and I needed a new one right away. Didnt try to upset me with stuff I didnt need or want.
Great staff! Very helpful! They made getting a new phone very easy! Highly recommend!
Boys were very helpful at the store, especially Ryan the Store Manager. Got a couple phones and he got me $600 in visa gift cards!
Ryan and Donavon are both very knowledgeable, helpful, patient and kind. We have been patronizing their store for years and will continue to do so.
Friendly atmosphere Customer service was friendly and polite great venture on my new phone.
All of the representatives were so helpful, my phone was on google activation lock and Ryan and Alvina help me get that off. Donavon also help with purchasing a new tablet for me and gave me a great deal!!!
Excellent service by a true professional. Best Verizon experience ever!
Joseph went above and beyond by setting up my new device and explaining everything in detail.
I could not receive or send email for weeks. In attempting to fix this myself, I deleted my outlook account which deleted over 1000 ofmy contacts. This is the first time I visited this Verizon store & I will never go anywhere else. Ryan Konja was nice & knew exactly how to fix my problems within a few minutes & got all of my contacts back!
Great service. These people really know the their stuff and are as friendly as can be. Ill definitely refer them to my family and friends.
Ryan was Great in purchasing our new phones and a tablet! He made it very easy from coming from very old smartphones to our new ones.
Was patiently dealing with multiple upgrades
Sal is a great sales rep. He deserves a raise!!!
PLEASE DO NOT GO TO THIS STORE! HAD THE WORST EXPERIENCE EVER. THEY WILL MISLEAD AND SCREW YOU OVER. I WOULD LOVE TO TALK TO THE OWNERS ABOUT MY SUPER BAD EXPERIENCE. 👎
Ryan is the best in the business. I won’t go anywhere else for my cell phone needs. Ryan and his team give great customer service.
Good convenient location, but I wish they would not take so long. Sometimes the time quoted is not great but I ended up with a perfect phone and good suggestions from the employee. Thank you
I am very happy with the Apple mini phone I purchased at this Verizon store. I appreciate their assistance very much.
My store experience with store manager Ryan was incredible he got me into a new phone and a tablet he was AMAZING!! I recommend him for all your Verizon needs
Every time I go to see Ryan and his associates they are always so wonderful to work with and they are happy to assist me with whatever questions I have!
Donavon at the store was outstanding, I had a few issues and needed a new phone and he found the best choice for me and took care of all the issues I had. I highly recommend this store!
I had a bad experience with this store, they activated a hum devise for which I never order or received. And on top of that they had been billing me for six (6) months without me being aware of it, so if you ever bought anything from this store CHECK YOUR BILL
Ryan and Diana are always cheerful and offer unmatched service. i do all my business at Long lake and Telegraph because of them. heartily recommend. :)
I needed to change carriers due to being disrespected by another company. As soon as I walked into the store I was treated respectfully and my questions were answered. I am going to recommend this store to everyone!
Ryan and his staff were WONDERFUL to work with! Amazing customer service! Will definitely be returning!
Joe was professional, courteous and very helpful - super!
Best store by far!!! They always make everything seem less and do whatever you need to fix issues.
Customer service was awesome!
Ryan was friendly, professional, and very helpful. I was particularly impressed with his ability to multi-task.
I received phenomenal customer service from this store. They answered all my questions and concerns and the staff was extremely helpful, patient, and well- informed.
Ryan helped me with my new device and got everything set up properly, I will recommend this store to anybody!
This staff were helpful and friendly. My salesperson, Donavon, was very knowledgeable about the products.
Great customer service!! Huge shoutout to Mr. Odish who helped me and my family get our phones for an amazing deal!!
Amazing service. Ryan was excellent fast and very kind. Highly recommended
Stopped in the Bloomfield store with billing concerns and phone case issues. Ryan took care of both situations immediately with a smile.Thanks again!!
You have the best guy working for you. Be good to him he’s worth every bit. Smart and sweet. Donavon Odish. Wonderful.
Alex was wonderful and patient. I hate new phone time and he made it wonderful! I even purchased an IPad.
Ryan is the best! He’ll set you up and get you on your way. This is the only place we go for our phones.
Ryan was so helpful with setting up my new prepaid account! Great Verizon employee
What a great experience I had even though I didnt purchase a phone Ryan Konja still helped me with all of my questions.
The clerk was fast and got me signed and out thr door, buthe didnt explain much.
I just went in with some help on my phone i bought from samsung, and they helped me figure it out np. I think i might start going there for my phone needs.
This is a Nice friendly staff location, they helped me take care of my phone very fast and Professionally, I highly recommend this location for everyone!!
Great service, everything was done well and efficiently, Donovan was a pleasure to work with, highly recommend
Donovan was helpful and knowledgeable. Quick and painless process!
Amaris did an amazing job assisting with my phone from the insurance company, she made it easy and simple! Thank you!
Service was excellent And i got a great deal on my I phone!I am recommending Cellular& More of Bloomfield to all my friends and family
Terrific customer service! Alvina was very knowledgeable and friendly. I have a new favorite Verizon store!
Very friendly, honest and knowledgeable.
Excellent consumer service, made everything very easy and explained it all well.
Cant get anything done....they have my account all jacked up ryan works 1 day a week....they dont know what they are doing stay away
Sal was extremely helpful! Great service and easy to work with!
Ryan was great to work with on my IPhone 12 purchase!
Most professional costumer service Ive encountered within the area. I walked out with exactly what I wanted thanks to Donavon!
Great service—Sal was a huge help and I recommend this store.
Ryan help me a lot with my new tablet and phone, he is the best I highly recommend him!!!!
Great store! Very clean and nice environment! Ryan was an excellent salesman.
The office was nice, and the staff was very helpful. I’m very pleased with the service I received.
Good team members, friendly, caring and knowledgeable.
I had great service. Relatively quick, helpful, and friendly!
Ash was great! Friendly, fast, and knowledgeable.
Ryan was a great help setting me up with a new phone, I love the new iPhone.
Fast and friendly, had everything in stock! Very knowledgeable! Ty!
Donavon was very professional and helpful I purchased a IPhone 7 and a IPad at a great price.
Ryan helped me set up my google account with my galaxy phone he is the best!
Never will recommend anyone to do business at this store, long story short, they gave us false information, they told us one thing and the bill said another. We already reported them. Terrible
Joe and Sal were great to work with!
Generously helped me with all my questions. Even helped connect Bluetooth to my new phone.
Zach was unbelievable
Theyre there to help the customers - and they do it great job!
These guys here are great! I had a problem with my account and they fixed all my issues. Thanks boys!
Ryan is the best customer service person ever!
Great service, great experience
Ryan is the best help me and my husband purchase two new phones!
Donovan - The person assisting was very friendly and made this an easy transaction.
Great service
Great customer service. Very knowledgeable and helpful. Thanks Guys
Charlie gave first great service and a thorough thoughtful experience
Fast,efficient. Large selection of phone accessories.
The best Verizon store, ask for Ryan he will get you right!
Guys in there were really cool and great cs
Stopped in to grab a couple chargers, very friendly staff. Would recommend coming here
Amazing people so helpful
Friendly, honest and knowledgeable staff its the only place I go!
It was nice to have a pleasant experience in these trying times👍
Great service, friendly and always have the know how!
Nice crew and fast service. I will be back here again for sure,
Total reviews rating 4.8
199 Reviews for TEAM Wireless, Verizon Authorized Retailer 2023:
Review №1
2022-04-20Joe was wonderful! He was fast , knowledgeable and extremely patient. My phone set up was seamless. I would recommend this Verizon store, and Joe as your rep anytime!
Review №2
2022-04-27Joseph was excellent. We needed to transfer a line from another provider that was making us jump through hoops. Like Superman, he burst through each one. He takes customer service very seriously. Thanks for everything, Joe!
Review №3
2022-07-09Excellent experience. Joe was knowledgeable, explained my new phone to me and was fast and efficient!
Review №4
2022-07-09Joseph was very knowledgeable and was able to turn my sale around pretty quick. Got me in and out of there.
Review №5
2022-06-29Joe was a great service person and helped make our phone upgrade easy !
Review №6
2022-07-05This is my go to Verizon spot. Joe is fast, efficient, and friendly. Go see them for all your Verizon needs.
Review №7
2022-05-29Cameron was a great sales associate - helpful, kind and knowledgeable. Great work!
Review №8
2022-05-04Store was very clean and smelled great honestly. Fast and friendly service. Thanks Joeseph
Review №9
2022-07-09At least 3 hours on the phone with several Verizon Techs to fix an issue... Joe fixed the problem in 2 minutes over the phone
Review №10
2021-12-10Cameron helped us with our new phones today. He was amazing! His ability to multitask and help everyone in the store, answer the phone, and keep everything rolling smoothly was phenomenal to watch. He was great!