Kerbside pickup
Yes
TEAM Wireless, Verizon Authorized Retailer in Cheboygan
Categories
Location on the map
Cheboygan, Cheboygan County, Michigan, US
Service options
In-store pick-up
Yes
In-store shopping
Yes
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Repair services
Yes
Planning
Quick visit
Yes
Payments
Credit cards
Yes
Phone: +1 231-597-9882
Site: http://www.teamwireless.com/?y_s...
Site: http://www.teamwireless.com/?y_s...
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:Closed
TEAM Wireless, Verizon Authorized Retailer in other cities:
Comments (175)
Nicole was a Saint today. It was busy and she displayed the patience of Job!
Breanna Duffiney was awesome, efficient, courteous, knowledgeable and even upsold me. The best experience Ive ever had with Verizon and Ive been doing business with Verixon for 40 yrs. Thank you Breanna, you deserve a raise.
Nicole was absolutely amazing. Super helpful, super patient. As she is with every experience I have had with her!
Nicole is extremely professional and knowledgeable, they’re very short staffed but she’s went above and beyond to help ensure I’d gotten everything I’ve needed taken care of in a timely and prompt manner. Thank you.
Nichole was an absolute pleasure!! Answering ALL of our questions throughout the purchase. Definitely recommend her!
Was call Nicole at the Cheboygan mi store and explain what I needed and get everything taken care of with very quick and with friendly service. Had some confusion on my bill and was able to get my plan adjusted and had some issues resolved quickly and easily. She is a great employee.
Breanna is knowledgeable, friendly and goes above and beyond for customers. I recommend having her assist you for all of your needs at Verizon
Nicole was very helpful. I was 100% happy with my experience.
Want to thank Nicole for helping me today. She was very thoughtful and helpful in addin some things to my phone I just got 2 weeks ago. Always a pleasure to have her help me. She is awesome . Just wanted you to know.
Nicole is always so helpful.So knowledgeable.The only issue is not enough staff. Only 2 women to run the office and they are burnt out.The wait to get help is very long. You can not just run in and pay your bill. The ladies are so professional.They need to be paid more for the work they do.I appreciate them very much.The stars is not for Nicole - she’s a 5+.
Nicole does a great job. She explains things clearly and makes sure that she covers everything. Verizon is lucky to have her.
Informed and helpful sales. Breanna took the time to find the best plan for my budget.
Walked in and Nicole helped me from the get go. No fuss no muss manner. Told her what I wanted and she helped right away.2nd visit. I went back to the store and Nicole was sitting there. That phone I gotten had some issues like sitting under a cell tower and not having any service. So Nicole without hesitation helped me getting a new one. No fuss no muss.
Nicole is always so helpful! Shes the reason I wont go anywhere else for a phone!
Always exceptional help from the representatives at this store . . NicoleBreanna , and the rest of their team. .go above and beyond with customer service.Love our Cheboygan Verizon Store.
Brenna was very informative, polite, and timely to help me with everything I needed.
Great place! Breanna took the time to make sure I understood everything and that everything was taken care of correctly!
Nicole was very knowledgeable and helpful. Had me on my way in no time.Very friendly and professional.
Very funny and smart. Got me fixed up and on my way...... good job
Every time I go in there with my needs they always take care it plus always helping me find the better deals that meet my needs
Nicole was absolutely amazing! Best customer Service I’ve had in a while! You are wonderful at your job and making sure you can do everything you can to help your costumers (:
Nicole is very good at her job! I had dropped my phone in Lake Huron and needed to replace it asap. It was very quick and easy! I highly recommend this store and Nicole!
Nicole was very professional like she has been every time .
Great customer service: very friendly, extremely patient,Eliza stayed late to finish up transfer process, so thankful!!
Awesome customer service. Been here twice. So polite and helpful.
Everyone was hands on and extremely helpful. Both Erik and Breanna made what is normal a stressful thing, very easy and enjoyable. Thanks again. Happy to have a phone again and they reassured why I use that specific outlet over the others in my area.
Nicole was so helpful and got me my new phone going and out the door in less than 35 minutes. This store has been the best to work with. They all are very easy to work with and explain everything so that you understand what you’re getting.
Breanna handled everything I required to fix the situation with my phone. She went above and beyond to make my experience great. She far surpassed my expectations. Highly recommend her.
Lydia was awesome, she was nice and friendly. She helped me pay my bill, then helped me with paying off my phone. After that Lydia explained to me if I wanted to upgrade or try a new phone, she gave me my options and said there were more options online and I could take a look and come back when Ive made my decision. Thank you so much Lydia.
Very helpful and very nice. Just found out they are now very short staffed like many places everywhere. We need to give the staff that is remaining some slack. Theyre doing great & the best they can.
Nicole was extremely helpful and knowledgeable. Such great customer service and very personable not only with me but the customers ahead of me too!!
Had an appointment in a new location that I was driving to. Was following my google maps directions when my phone ran out of battery. I pulled into this Verizon store, explained I needed a charger so I could find my appointment that I might otherwise be late for. Nicole was assisting another customer but somehow managed to keep asisting the other customer, get me a car charger, ring me out, open the box for me, and with incredible helpfulness & understanding of my predicament, sent me on my way. All while still helping the other customer and with a smile! Wow!
Nicole was wonderful. She was very busy but did an amazing job not only helping me but others who came in.
Brenna helped set up my new phone and did a phenomenal job! Very helpful and polite! Will definitely be back to work with her!
Breanna was extremely helpful and knowledgeable during my visit to the Cheboygan Verizon store. I came to get a new phone, and I was prepared for it to be a long and expensive process. However, she informed me of several promotions that would save me money and worked through my options with me to make it an easy experience. Thanks!
While painfully understaffed, Nicole delivered my IPhone and iPad with professionalism and courtesy. She was able to solve all of my issues and explained the benefits of my new devices.Nicole is a treasure.
Erik made the ordeal of damaging my phone on vacation as pain-free as possible. He set me up with a phone similar to my other one and helped make sure it was to my liking and I was comfortable with it. The service here is spectacular.
Very helpful. Clear explanations. We’ll done!
Nicole is the most wonderful tech, and she takes care of every customer with the most Pleasant personality and smile. She deserves a raise :)
She knew what she was doing; simple, easy, and prompt. 🙂
Its a good place and Ive never had a problem and if I did they fixed it right away
I am a Verizon customer of 21+ years. I contemplated a change to Straight Talk after hearing how much friends & family save. I went into the Cheboygan Verizon store to find out how to end my account with Verizon. The Verizon store was packed with waiting customers. (Another customer advised me 3 of the 5 employees recently quit due to a bomb being located at the store several days before.) After waiting for over an hour, I was approached by a representative named Breanna. Even though she must have been exhausted and stressed she was upbeat, answered all my questions and educated me as to why I should stay with Verizon. Needless to say, Breanna saved this customer from going elsewhere. I ended up buying a new device as well as adding another line. She is truly an asset to Verizon and very knowledgeable about the products. I highly recommend Breanna and Verizon.
I went in to the Cheboyan store for a phone issue and Breanna was so friendly and helpful. Shes always smiling and has such a wonderful attitude. We love our people at the Cheboyan Verizon. Erik is a great trouble shooter. Nicole is great too! If you need a phone , go see Breanna.
Always a good experience, theyre always busy but they still make sure to take care of you and answer all your questions.
Awesome service. Very knowledgeable associate!!
Absolutely 100% amazing. super nice and helpful
They were awesome. It was brought to my attention that I was on a personal account and a corporate or business account would save moneyThey had to wait due to an issue with software so they called me back in and shifted my plan when the glitch was fixed. Great team, great service, great attitude.
Breanna was a very kind and knowledgeable worker at the cheboygan verizon store she helped me setup and get a new phone in under an hour so thumbs up for that all around only complaint I have is I had nothing to do while I was waiting but thats my own fault for not bringing something to keep me occupied. But all in all they deserve 5 stars
Never any problems. The ladies are super!
I was very much please with my service and treatment in the store and my staff.One of the best services I had all day. It was quick and less stressful then most of the day.
Michael was very friendly. Answered all my questions. Took time to explain everything thoroughly. I have never had a problem getting help with things at the Cheboygan verizon store. Always been a pleasant experience shopping there.
Lydia and the Cheboygan Verizon Wireless team were amazing. Their customer service and attitudes were great! Thank you all for getting me my new phone quick and set up even faster!
Our worker was amazing! Very knowledgeable and patient. Highly recommend.
I walked in the store and this young lady knew her stuff! She hooked me up with a new phone and transferred everything from my old one. I love Verizon 💘 Been with them for ever ❤
Breanna was very professional, and kind. She got me the best deal available that suited my needs. The store is clean and all staff are following covid protocols.
Briana was very helpful and friendly! 👍
She made my new 📱 purchase a simple process.Transferred all data from my old phone to my new one for me.Helped find the right case.I love ❤ Verizon
Wonderful. Though verizon couldnt fix the issue. They suggested something and it worked like a charm! Great service!
She was so awesome. Had a positive attitude and very helpful and patient. So happy!
Clean store; competent and friendly representative. The store was hopping with customers and ringing phone and reps were excellent.
My wife and I picked up a pair of new phones from this location. Service was fantastic from Michael, who went over and above for us on questions and phone setup. He was extremely patient and sincere, I would shop with them again in a heartbeat.
The girls are awesome and super helpful 👍
Nicole was knowledgeable and very helpful. No pressure, just wanted me to get what I was looking for. Satisfied customer!
I wasnt able to come meet Breanna for my appointment,but when I was talking to her she was extremely helpful and pleasant!
We had some minor pro but he stuck with it till it was done and done wright and looked like. He new what he was doing. Im a happy customer 😸
I love this store!! These ladies listen to what you want and go above and beyond to make sure you get what you want 💯 and very friendly and clean store fast service
The associate that helped me was very knowledgeable and polite she knew what she was doing even went the extra mile to inform me of what works best
Wonderful the young lady helped me to get in and out very fast and easy. Plus she was very good looking to.
Nicole went above and beyond . She stayed after close to help us. I definitely will recommend to anyone A++++
Very good at what she does she goes up and beyond I have never had a problem that she could not fix
Lydia was very patient and kind. She was funny and had a great sense of humor as well.
Very helpful and courteous! Spent extra time to help me get things straightened out with billing and certain apps I was not familiar with to make things easier.
Erik was great. Very informative and knowledgeable on modern devices. Over all great experience. I would highly recommend his service.
It took two days to switch over from straight talk to Verizon and they mad sure to get it done as fast as possible and were very professional.
My experience was optimal! Michael was such a amazing help and extremely informative. Ill never go anywhere but the Cheboygan Verizon..thank you...thank you!
Nicole was very knowledgeable in setting up my new phone, very personable and a pleasure to work with.
Nicole was extremely helpful in helping me understand my phone. I would highly recommend Verizon to anyone to help service a cell phone.
Erik was awesome to work with. Made us feel very comfortable!!! Loved working with him!!!
Purchased Jet PAC and home phone everything went well ,smooth, Nicole did a Great job.
Extremly helpful, kind, and patient.
My experience was great I got everything I needed and got help on witch charger and block would be good
Very helpful and good social skills, answered all my questions so very grateful for good employees
You guys are awesome especially Nicole who did our sale and everything and her teammate Mike and their assistant manager you guys are great we love our iPhones couldn’t be happier in the service there it was amazing and quick
Erik had great enthusiasm and customer service! Highly recommend seeing him when you come inside the store.
Erik was right on the ball. Everything went quick and seamless. Purchased a Samsung galaxy s21 ultra.
I had such an excellent experience; everything was easy to transfer and I was in-and-out with my new phone faster than ever!
Great customer service.
The people were very friendly and nice
Bre was very helpful in getting the best possible cost for what I needed
Everyone in the store was behind helpful and friendly. Had an awesome experience!
Erik was extremely fast and helpful! This Verizon store has never let me down!
Breanna was very helpful.
Superb service. Thats why I chose to buy a new iPhone here, near my cottage, but hundreds of miles from my home. Thanks to Nicole and Erik.
Very professional and helpful. Worked with Lydia. Much appreciation to TEAM Wireless crew
Braden was a huge help and got e a better deal than I originally thought
I needed a new protective screen. He hopped right on it and was in and out of there in 10 minutes! Satisfied customer!
You are one of the one most evil companies I have ever seen. You take money out of our accounts when youre not supposed to. Thats called double billing. And that is a fraudAnd then we have to fight to get it back if we get it back. And if I could I wouldnt even put one star
Michael was great! Quick and efficient service and is very knowledgeable and friendly.
Very good
Was a great experience, great service, and they did everything as fast as they could. Thanks for everything.
If it wasnt for Nicole I would have switched carriers
She always does a wonderful job, absolutely deserves a raise!
She told use about everything what she was going to do.
She was most helpful
Brianna was very customer focused and very knowledgeable of the products.
Very friendly and did everything perfect
SLOW SLOW SlOW every single time you go in there , there’s a line or somebody takes over a half hour to do stuff. It’s ridiculous.
Nicole was very knowledgeable and pleasant to work with.
Great experience. They made us feel very comfortable.
The staff there are very friendly, courteous and Have tge knowledge to answer all your questions.
Glad that they have people there that can help with these smart phones that can out smart you. Enough said. Friendly service always. ☎️
I have been with Verizon for years and I have always been treated with respect, I have never had a bad experience.
Nicole was amazing and very knowledgeable.
She had gone out to the other stores looking for the items we needed.
Awesome customer service! Charlie did a great job and we will come back for future phones!
Had a mess with my old phone, very helpful getting my new plan in order and helping me getting used to a new one!
Great service very very friendly and helpful.
Friendly. ProfessionalHelpful. KnowledgeablePatient. Highly recommended!
Always the best service
She was friendly she was efficient she knew her business
Great experience at the Verizon store. Very friendly.
The guy Sterling and the asst manager were very good on trying to trouble shoot my galexys8 that became unresponsive and would not even factory reset
Finally got my phone fixed today Did a great job figured out the problem
Very pleasant experience staff were extremely nice
Fantastic service couldnt have been more helpful
Very thorough patient and polite and solved my problem.
Yes service was fast friendly and very detailed
My human was awesome!!! Thank you so much!
Friendly, knowledgeable, and professional!! Excellent service!!
Lydia was excellent and very informative.
Gentleman was kind and courteous and did everything he could to help me
Excellent customer service and very friendly staff.
Nicole was amazing¡
She was super helpful!
Great service this morning at Verizon- thanks Erik
Everyone was eager to help and very knowledgeable
The cheboygan, MI team was awesome, thanks ladies!
Nicole Faith is the best!! 💯💯💯
Good customer service ☺️
Good people , polite, knowledgeable and Helpful
Dope
Great staff that are friendly and knowledgable.
Knowledgeable people friendly and courteous.
Nicole in Cheboygan was awesome!!!
Nicole, knows her stuff!
Very helpful and knowledgeable
Happy with the service and appreciate the veteran discount.
Amazing kinda ladies
Nicole is the best!!!
Fast, friendly, and very knowledgeable
They took care of my problem right away
Staff is knowledgeable and awesome to work with.
Good people, great sense of humor
Knowledgeable, friendly, and courteous
Very helpful explained it in great detail
She was Great
Great staff with great humor
In and out Jeff was awesome
Excellent help thank you
Great service
Fast and with a smile
Thanks Faith.
Nicole was amazing. She was eager to help,patient and very knowledgeable. Best experience I’ve had at any Verizon store‼️
Nicole was very very helpful and very experienced! She was very pleasant to work with!
Nicole was awesome! Very pleasant and through. Thank you!!
Total reviews rating 4.9
175 Reviews for TEAM Wireless, Verizon Authorized Retailer 2023:
Review №1
2022-04-01Nicole the assistant store manager is absolutely one of the very best! She truly cares about her customers I needed help with the right phone for my aging father and she not only suggested the perfect phone she helped him with speed dial so his life is so much easier! We LOVE HER!!!
Review №2
2022-07-30Walking in there I genuinely had no idea if I was going to be able to get a phone due to having zero credit but with the help of a friend and Nicole we were able to walk out with 2 of the newest iPhones out! Nikki went out of her way to make sure we were set and happy with our purchase. Her patience and understanding was beyond expectation’s. We appreciate her hard and honest work. Thank you!
Review №3
2022-07-20Nicole was awesome. Very knowledgeable and professional. She helped me choose the right phone that fits my needs. She did a great job!!
Review №4
2022-06-25My wife and I were on vacation and had to stop in for a charging problem with my wifes current phone and Breanna helped immediately to see that the phone had to be replaced. She was quick and efficient and did not pressure her to get a lot of extra items she didnt need. If we didnt live so far away we would use this store all the time! Cheboygan, MI Verizon and Breanna rocks!!!
Review №5
2022-07-05Nicole is Amazing. She analyses your needs and finds a plan to meet them. She is friendly and caring. She makes personal connections with her customers. WeBuy in Cheboygan Mi because Nicole is there.
Review №6
2022-07-04Breanna was amazing we were from outta town and not only did she help set my phone up but looked at our bill and drop it like $40bucks so thats was awesome in my eyes thanks again Breanna
Review №7
2022-07-19Nicole, Always welcomes me with a fantastic attitude. Shes extremely knowledgeable and caring..
Review №8
2022-07-08Thank you to Eliza for her expertise, courtesy and patience. It was pleasant to have clear, kind explanations and to be treated with respect.
Review №9
2022-08-01Nichole is great! Knowledgeable, friendly and professional…always eager to help. So glad Cheboygan has her!
Review №10
2022-03-01She was an absolute sweetheart, and helped me understand, all the different protection, and plans that best suit myself and fiance. I would def. Recommend her to anyone. Even in tough to explain situations, she had the ability to make sense of the information, for me the customer.