Terry Moving & Storage
Address: 25958 Commercentre Dr, Lake Forest, CA 92630, United States
Phone: +1 949-587-9490
Services: Service options: Online appointments, Online estimates, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 949-587-9490
Services: Service options: Online appointments, Online estimates, On-site services,
Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Category: Moving and storage service, Packaging company, Storage facility
Rating: 4.8
Site: https://terrymovingoc.com/
Worktime:
Rating: 4.8
Site: https://terrymovingoc.com/
Worktime:
Day | Time |
---|---|
Monday | 7 AM–5 PM |
Tuesday | 7 AM–5 PM |
Wednesday | 7 AM–5 PM |
Thursday | 7 AM–5 PM |
Friday | 7 AM–5 PM |
Saturday | 7 AM–5 PM |
Sunday | Closed |
Name: S O
Date: 2024-05-28 06:25:00
Rating: 1
Comment: TL;DR - AVOID AT ALL COSTS. I was naive, didnt know what to expect and your experience might be different, but mine was awful, strongly recommend avoiding this company in particular and movers in general. A 3 mile move of a 2 bedroom apartment across town cost $1500.Over the phone I was quoted 3 guys for 3 hours at $195/hour. I paid them $950 or something close to that off the top. During that call I said, Ive never hired movers before. Nobody explained how it worked, gave advice or was decent about it. They were in it to take our money.Movers arrived at the end of their arrival window, apologized and said the line for gas was long. I assumed in good faith that our start time was when they got to my home. No. Little did I know they started charging me for time when the truck left the lot so I paid $195 for that hour. So the Im sorry was supposed to make me feel better about the $195.The movers were friendly, chatty and insisted on reboxing a lot of our smaller boxes into larger boxes (again a time eating tactic) before putting them on the truck.3 guys took from 9 a.m. to 1 p.m. to move us from a 1st floor 2 bedroom to a 2nd floor 2 bedroom. They were late, took a half hour lunch, and got lost on the 3 mile drive for over 20 minutes.During the move one of the guys casually mentioned his parole officer.Your *PAROLE* officer?!?!Cool, criminals know where I live and what stuff I have. Cool cool. 👌🏼👌🏼👍🏻👍🏻I assumed that when they went over their 3 hour quote, they were doing his a good turn and finishing. Nope.After all of it was done, 3 hulking sweaty men stood in my kitchen and actively shook me down for another $500. I pushed back and got death stared at by their leader. He explained that I owed them for their getting gas time and their lunch time and their getting lost time. I caved and paid it, because I was exhausted and wanted them gone. I hated my new home because its where this company and its employees violated me. Ive been depressed and scared and never really settled in.People seem to rave about this company, but if they see you as a mark, theyll take advantage.
Name: R S********
Date: 2024-05-02 18:11:16
Rating: 1
Comment: Mark Terry very rude person with a very foul mouth over the phone... probably not like that in person but very rude over the phone. Called to retreive information regarding his business and he begun cursing and name calling, very racial comments. Horrible person not the way to conduct business with a large company like us. I do not recommend this company to any customer and will also be reporting him to the bbb. Always be respectful you never know who you are speaking to or who they know, and it could cost you in the long run. Also he called my place of business and made multiple threats and told my owner he would sue our company if I was not terminated from my job. Very nasty person.
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Name: D**** W*****
Date: 2024-02-28 17:48:58
Rating: 5
Comment: Mark Terry’s movers did a good job. We moved out of state and used their storage facility for a little while. We had some broken items but Mark took care of the claim for us. They were polite and hard working movers. I would recommend them for your in or out of state moving needs.
Name: K**** M*******
Date: 2024-02-05 00:46:41
Rating: 5
Comment: Best movers ever. We had a short (less than 21 day escrow) notice to move and our realtor recommended Terry Moving. My husband called and they gave us a quote over the phone and confirmed wardrobe boxes, etc. Estimate was same as others - we are VERY organized - but the movers were done in half the time (2nd story to a 3rd story). Ken Chuy and Carlos ARE AMAZING. Not hoping to move any time soon but would call Terry Moving again and sincerely recommend you do the same.
Name: M****** B**** W*****
Date: 2024-01-16 22:37:51
Rating: 5
Comment: These guys jumped in at the last minute and really saved my move. They are really professional and courteous. Highly recommend.
Name: M****** H*****
Date: 2024-01-08 16:20:26
Rating: 5
Comment: This review has been a long time in coming but moving brings lots of things that need to be done and sadly this was on the back burner. This moving company is top notch. Honest, prompt, great at communication, and at reasonable cost. We used their packing service as well and everything was done efficiently and professionally, taking great care of our belongings in the process. The truck showed up at the new house 450 miles away on the day and time promised and the driver stayed in touch with us with arrival time etc. During the move not a shelf pin was missing! Cant say enough good things about this moving company - highly recommend!Thanks Mark for the great service!!!
Name: M****** N********
Date: 2023-12-29 17:35:50
Rating: 5
Comment: Trying to find a great moving company online is almost impossible. Reviews generally are all over the place and you never know who to trust. When I went with Terry Moving & Storage, I had to hope the 5 star reviews were legit and the 1 stars were the exception. I am happy to say, the 5 stars are LEGIT and I am adding one to the list. The entire process was smooth, and they were very patient answering all my questions. The crew of Julian, Vinni, and Patrick were all-stars. They moved our stuff under the time estimate and treated everything with great care. They went out of their way to help us with our potted plants (they made a cool makeshift plant-carrier out of a wardrobe box) and even moved some large items that we needed to sell into our garage so it would be easier for pickup. They covered our newly carpeted stairs to protect them and were great with our fragile items, especially the TV. To top it off, becuase the guys were able to move us under the estimate, well be getting a refund for the difference. If youre looking for quality moving - youd be hard pressed to find better! At the very least - call them if you dont believe me - some rando on the internet ;)
Name: M******** L***
Date: 2023-12-02 04:16:33
Rating: 5
Comment: Had Hope and Randy helping us move today and WOW! They did amazing! They moved everything quickly and diligently. They were able to wrap items and were super fragile with the breakables! If you are looking for movers use Terry Moving! I have had the best experience and highly recommend!! Thank you so much for helping us move into our home!!
Name: S*** M********
Date: 2023-10-27 00:08:47
Rating: 5
Comment: They are AWESOME!
Name: K*** M******
Date: 2023-10-23 20:36:55
Rating: 1
Comment: I am deeply disappointed with this company. They overcharged my credit card, which did not align with the terms laid out in our contract. To make matters worse, despite multiple attempts to reach out, I received no response or acknowledgment from their end. I advise potential customers to be cautious and double-check any charges they may incur with this company.
Name: B** H*******
Date: 2023-10-19 17:13:01
Rating: 5
Comment: Every member of the team was friendly and professional. The packers never damaged anything and the loaders and unloaders were careful and patient as we figured out where things go in the new home.
Name: L** S*****
Date: 2023-09-25 14:09:48
Rating: 5
Comment: We are very pleased with our moving experience from California to Colorado. The movers were courteous, they wrapped every piece of furniture, every TV, every mirror arrived in perfect condition. We will use and recommend Terry Moving & Storage.The owner, Mark Terry, was extremely responsive and communicated with us daily. Our delivery arrived on time as expected.
Name: M**** M********
Date: 2023-09-20 22:57:39
Rating: 5
Comment: They are very kind and were so helpful during my move. I have been storing things with them for almost a year now, and Lawrence from the warehouse even helped me go through and dump stuff, break down boxes, rearrange furniture, etc.! He in particular went so above and beyond it was fantastic. Highly recommend!
Name: C********** O******
Date: 2023-09-14 04:19:41
Rating: 5
Comment: I found Terry Moving & Storage in a google search and it was the reviews that got me to contact them. I needed packing and a full move, including a month of storage, up to Crescent City- a beautiful but remote coastal area 20 minutes from the Oregon border. I’ve don interstate corporate moves with Allied but this was my first move on my own. I’m so glad I did. This was back in June and I’ve finally unpacked everything. Not a single missing or broken item. The staff were friendly and professional at each stage and I really felt for the driver who had to navigate the 101 through some pretty tight redwood groves. I would recommend them to anyone and would use them again myself. Thank you to Mark Terry and the whole team involved in our move!
Name: S****** P*****
Date: 2023-09-05 10:26:35
Rating: 5
Comment: ABSOLUTELY LEGITIMATE!!!!!!! loved my experience with Terry’s Moving company, they were very responsive, professional, manner able, and kind. Not one thing was broken throughout the entire move from CA to TX. It was clear how much care and attention to detail was put into the transportation of our goods! Additionally, everything was put neatly into our house in designated areas. Felt so good to work with a company that was reasonably priced, honest, and provided excellent work.
Name: M****** T****
Date: 2023-08-31 21:48:18
Rating: 5
Comment: I don’t usually post any reviews, but in the case of Terry Moving & Storage, I felt I had to. We hired Mark Terry and his company to do a full pack, white glove move for us, that included storing out items for 6 days, followed by full unpack at the new destination. My family and I could not have wished for a better experience. I have moved homes 3 times with my family - and this move was by far the best experience. Why? Mark and his guys too care of everything, lived up to every part of the contract, and most of all, did it in a way that made you feel like a family member - not a client.There is no other reason to dial anyone but Mark Terry / Terry Moving & Storage. He is by far the best in class in the moving and storage business. A+ all around - he literally delivered !!!!!
Name: N******** K****
Date: 2023-08-30 18:21:18
Rating: 1
Comment: Some of the movers tried to fight me or were acting like they earned to punch me.Why? Because I had a simple complaint. Youre on the community walk way, move over.As I mentioned this, the taller black guy with dreads and the skinny white guy made mocking noises as I walked away. Very unprofitable. When I explained my problem they did this stupid thing where they both said WHAT I CANT HEAR YOU when I was being pretty clear.Obviously it turned into a bunch of shouting as I explained what my problem was and they proceeded to pretend to not here me. The white guy balled his fist like he was going to punch me.Super cool. Very professional. Good look you guys. Stay classy and stay parking up on the sidewalk when theres plenty of room literally 10 feet forward.
Name: W****** D*****
Date: 2023-08-18 21:37:22
Rating: 5
Comment: We just found a home to rent and called for a quote, Jeremey, Armando and Julian came to meet us at our storage unit, within an hour and a half they had already cleared out 90% of a 10x20 storage unit and safely effectively had them organized in the back of their truck. They met us at our new home and were just extremely efficient and concious of the corners and walls. My mother and I were impressed with how neatly and organized this team was, they helped carry the heavy things up the stairs. Im running out of words to say but all I can emphasize with this company and crew is their friendliness, and effeciency, definitely more than 5 stars
Name: G*** L*****
Date: 2023-08-01 21:02:32
Rating: 5
Comment: Finding the right moving company without having experienced the service scan be almost impossible and that is the risk. Reviews can be hit or miss at times as well. And my experience with other moving companies in the past have be subpar at best. This time I definitely tried to due my diligence online looking through many reviews and calling a dozen companies. My challenge was to find the right moving company that provided prompt, efficient, safe and professional care for my furniture and personal property. Terry moving CRUSHED it from and my family. My movers were Julian and Jose, These two were PHENOMONAL - They just had a yes we can do it attitude to all of my requests. The communication between themselves was clear and concise, They wrapped all my furniture with the proper supplies to protect all my furniture and took the proper time measure to deliver a great moving experience. Great attitudes and very helpful. These guys killed the game, real hard workers. Thoroughly impressed with Terry Movers and would use them over and over again. I HIGHLY RECOMMEND YOU DO TOO! seriously, like seriously dont go to any other moving company.
Name: S*******
Date: 2023-06-30 21:11:06
Rating: 5
Comment: Movers were personable and hard working. Owner does fair business. Will use again for future moves.
Name: R*** P****
Date: 2023-04-04 01:55:47
Rating: 5
Comment: Needed to move quickly, called and had everything set up within 10 min . Good price for the value . I would recommend this company to anyone who wants peace of mind of a move . Thank you Terry and company, great experience
Name: M***** O**********
Date: 2023-03-28 21:29:21
Rating: 5
Comment: The crews that came to do our moves, (3 moves and storage 2 times) so far, have been very professional, thoughtful and kind! I couldn’t recommend this company any higher!! I will never use another moving company. - only Terry Moving & Storage!!!
Name: T** R****
Date: 2023-03-22 17:58:15
Rating: 5
Comment: Awesome experience. Mark is the best. Fantastic storage facility & easy access!
Name: R****** G****
Date: 2023-03-05 17:42:13
Rating: 5
Comment: Terry promptly responded to our request and was very helpful in figuring out our needs, it was our first time hiring a team to help us move and he made it extremely easy for us.The moving team, Juan and Eddie, were professional, polite, efficient and hardworking. They were careful and made sure to cover/wrap our furniture and did not damage anything. They made moving easy and I will definitely be recommending them to my friends and using them again in the future.
Name: G*** G****
Date: 2023-02-16 14:04:44
Rating: 5
Comment: Love the personal attention to detail and professionalism. You dont know how long ago I was treated fairly. But when youre not a scammer etc you can always make sure that I have so many bad people that are involved in this situation. I have to be made aware to be a good person. I have been misdirected to get my Civil Rights back. But I believe I never had anyCa Man.
Name: S***** H*****
Date: 2023-01-31 21:02:23
Rating: 5
Comment: Was just here working with them and they are super pleasant to deal with, really organized and laid back. Would recommend them!
Name: A***** F***
Date: 2023-01-30 17:06:18
Rating: 5
Comment: Easiest moving experience ever! Mark was fast, informative and kept me in the loop at all times. Price was great for the service requested and the movers worked fast! Helped set up furniture, put runners down and were professional. Highly recommend!
Name: T*** C*****
Date: 2023-01-25 14:54:21
Rating: 5
Comment: LOVE! Terry moving has never let me down. This is a professional well established moving company that has been around for a long time and for good reason. Definitely give them a call to see for yourself. Peace.
Name: G****** S*****
Date: 2023-01-04 22:40:40
Rating: 5
Comment: We used Terry Moving & Storage to complete a two destination move for us from Orange County to the Dallas, TX area and to San Luis Obispo. We found ourselves way behind on our packing on the day of the move. The Terry Moving & Storage professional packers helped us to finish packing as well as load our belonging for the move. With additional labeling needed to make sure everything got to the right location, they were almost perfect. Only one box got sent to the wrong place and nothing was lost. The Terry personnel worked hard, were very professional and respectful of our personal preferences. Mark Terry the owner is very hands on and was responsive to any questions or changes we made during the entire process.
Name: P******* M*****
Date: 2022-12-23 15:33:00
Rating: 5
Comment: Wonderful experience with ALL of these guys. I have nothing but wonderful things to say.
Name: T****** E******
Date: 2022-11-28 17:18:35
Rating: 5
Comment: Best ever, have used Terry Moving 3 times, local and out of state. Always kind and professional. They go above and beyond, carefully wrapping my white couch to helping me remove a bolt from the wall because my tools were packed. Highly recommend them for moving or storage. Best value.
Name: D*** F******
Date: 2022-11-08 23:32:07
Rating: 5
Comment: Hiring Terry Movers was definitely the best money spent overall!We had been planning to move and watched the homes in our neighborhood go up for sale one by one, and we were seeing the Terry moving truck time and time again in the hood.When it came time for us to move, I knew who to call.They were professional from the start all the way through to the end. Their price was in line with what we expected, which was fair for both parties. I am truly a firm believer in you get what you pay for, so I wasnt about to go with the cheapest quote from a random moving company.I the team that came out to move us from point A to point B were all professional, courteous, friendly and seem like they enjoyed what they were doing.Or larger items such as our beds, tables and appliances were dismantled and the parts were packaged in a separate box that traveled with them.At point B, the driver easily backed the massive moving truck down our driveway and the guys had everything unloaded and rebuilt within about four hours.Props to Mark Terry and his teams all around the nation-they are a dynamic and awesome group.I refer Terry Movers all the time, and I will use them again if needed in a hot minute!
Name: M**** S******
Date: 2022-11-07 19:02:32
Rating: 1
Comment: 10/10/22Unfortunately this was the second worst move Ive ever experienced. Terry himself was courteous (at first) on the phone while booking this move but after we came to Laguna and I discovered all the broken items his tone changed.I had been told that this was going to be my best move ever and boy oh boy... That was not the situation.When I arrived in Laguna I discovered that a number of items had been broken and none of the employees thought to tell me about it. (Is that a company policy? Break things and wait for the client to discover whats been trashed? dont own up?)The first rude discovery was when I went to go to sleep that first night and discovered that the bed was only propped together, not actually attached and the thing collapsed. (I am a 70-year-old woman, living alone and dealing with lung cancer and this happens)Then he sent some employees back to properly fix it and the other broken items -right next to the bed was a dresser where somehow they had scraped the stain off of one of the legs and his employees apparently painted some material on that leg without informing me and very sloppily spilled it also on the floor and on my baseboard. (Was that in their haste to do it before I saw them doing it?)This is just an example of the dishonesty I experienced.There is more. There were more broken items that they did not address when they came back...(maybe I should say thank goodness after their shoddy job on the bed and the dresser - not to mention the electric chair that was broken and worked for one day after they returned).I dont want to waste more time out of my life writing.Bottom line:I would skip this business big time.
Name: M****** M*
Date: 2022-10-09 01:03:57
Rating: 5
Comment: We had a multi-part move with the move-out, stuff going to storage, a two-month delay, and final move into Riverside County. It all worked like a charm. The staff is all professional, helpful and friendly. Old-fashioned values. They answer their phone. It was a good experience. Thanks, Terry Moving & Storage.
Name: J** S*******
Date: 2022-09-26 03:33:41
Rating: 5
Comment: Mark Terry & team pulled off a miracle multi-state move (CA to TX) and truly helped my Family! Terry Moving is an honest, trustworthy, responsive, friendly, and professional moving company. I highly recommend them!The “other moving co” no call, no showed on me, and Terry Moving showed up the next day (for a multi-state move) and moved all of my items from CA to TX in a week. Mark had great communication through out and his teams were fast and friendly while loading and unloading on both ends of the trip. Thank you Mark and the Terry Moving team!
Name: R***** E****
Date: 2022-09-21 21:15:51
Rating: 5
Comment: I can’t say enough wonderful things about Terry Moving & Storage… they were fantastic! Shortly after my mom passed away, I moved from Palm Desert to Laguna Hills. I wasn’t doing well, and Terry Moving and Storage took care of everything with my move so that it was worry free.They were reliable, professional and efficient from my initial call all the way through the end of the move. They provided great customer service and were very kind, and accommodating. They arrived on time on moving day. My belongings had to be picked up from 2 locations. They stored my everything overnight and unpacked the following day. They handled everything efficiently and carefully and not one thing was damaged in the move.I moved previously with Terry Moving and was very well taken care of then as well. I can’t thank you enough Terry Moving…you were amazing!! I would not go with any other movers!
Name: B****** J
Date: 2022-08-26 20:10:47
Rating: 5
Comment: I warn every one who is moving long distance NEVER use a moving broker. They are scam artists, that by the time you get your stuff to your final destination it will cost you double their quoted price.That is how Terry Moving saved me. When the broker I had hired never showed up I had 3 days to move out of the apartment. I was so lucky to find Terry Moving. He told me of how I was not the first customer that needed saving. I could not believe that he was able to schedule my pick up time for 2 days before Christmas. They arrived on time, blanket wrapped all the furniture and moved everything from the upstairs bedroom. My brother noticed that the name on the truck said Terry Moving as they pulled away with all our belongings.So we could spend holiday time with the family before moving away we were able to schedule the delivery date in January. They kept in contact with us to confirm the time and date of their arrival.As everything was going into a storage unit I was surprised that they were already there when we arrived, that was the only problem we had. The truck was to big to fit in the storage lot. No problem they said with a smile and they walked everything in from the street and stacked everything to fit.As the truck drove away My brother commented You get better service from someone who is willing to put their name on a 53 truckThank you Mark Terry and your excellent crew for saving this old lady.
Name: P** B*****
Date: 2022-07-27 13:26:09
Rating: 5
Comment: Outstanding company! Attitudes, communication, effort, never seen a moving company like this. Will recommend to all, outstanding leadership, smooth move and they saved my fathers move from a disaster with a previous company to outstanding, pleasant and with well trained employees.
Name: M****** H**** M*****
Date: 2022-07-25 17:17:25
Rating: 5
Comment: Terry Moving company helped us move from California to Texas. Extremely professional, very responsive, flexible (which you really need when you moving to a different state) and reasonably priced. I definitely recommend them to anyone who is looking to move.
Name: R** N****
Date: 2022-07-19 13:45:15
Rating: 5
Comment: What can we say, Mark Terry and every member of his team was awesome!!! When we were researching movers to select one that would support our important move from CA to TN, Terry Moving and Storage was recommended by a friend and employee (Vanessa). We selected them over larger movers based on their strong reputation of service, quality, flexibility, and cost competitiveness. From beginning to end, they demonstrated that we made the right decision entrusting them with with this important life event by making it a great experience. Mark, sales, packers, loaders, drivers, unloaders, and assemblers all treated us like VIPS and family. They were professional, very experienced, friendly, polite, listened to understand our needs, flexible, communicated proactively with us, responded quickly to our questions and concerns, were on time, did everything they promised, and handled our household goods as their own. Nothing was damaged or lost!!! And their cost was competitive. Bottom line, we were treated like family, and our items were handled with care. We rarely write reviews, but felt compelled to share our incredible experience. If it was possible, we would rate them more than the highest 5 star rating. Thanks to Mark and his entire team for helping to making this very important transition less stressful and a great memory!!!
Name: M*** G****
Date: 2022-07-16 20:24:55
Rating: 5
Comment: Very professional men showed up early got the job done on time and freindly and polite the entire time. Could not ask for more.
Name: K***** R***
Date: 2022-07-16 01:18:10
Rating: 5
Comment: Terrys Moving & Storage provided me with a Full Service (literally) and FIRST RATE EXPERIENCE during my arduous Relocation. They were the Angels who rescued me from what couldve been a hellish Ordeal. They started by heavily padding & shrink wrapping all my Furniture, Artwork & expensive Breakables followed by carefully loading then safely transporting everything to a new County. Upon arrival, they unloaded a small portion into my Temporary Abode & hauled the rest to their Storage Warehouse where everything was safely placed & sealed into these Huge Wooden Crates. Years later I found my Permanent Home & Mr. Terrys Crew came through with FLYNG COLORS AGAIN! They delivered all my Storage Crates to the House then unsealed, off loaded & arranged all my large Furniture Items for me. I was amazed how absolutely PERFECT everything looked - as if Time had stopped!!! Not even a single speck of dust..... Makes me wonder if those Crates can stop the Human Aging Process, too. Seriously though, if you want FIRST CLASS SERVICE from Start to Finish and back again, look no further than Terrys Moving & Storage in Lake Forest, CA.
Name: D**** V***** S****
Date: 2022-07-11 23:51:55
Rating: 5
Comment: Decided to use a local family owned moving company for my move from CA to FL and boy I am so glad I did. My realtor mentioned several clients had used Terry Moving & Storage. Their prices were competitive with the larger national companies PLUS you get the excellent customer service that a smaller local company can provide you. Jim was my initial contact and was great to work with in getting my many questions answered on what was included in the price. Mark was great about keeping me informed on the arrival date window. The local crew that loaded the truck were ROCK STARS! THey showed up right on time and were so understanding of the emotions and craziness I was dealing with trying to get the last minute items packed for the truck or my car. They offered to help with whatever I needed and I took them up on that. I would put items in a certain place and they would quickly pack those last items up. What a BLESSING they were!!! Such hard workers. I was amazed at how quickly they moved everything into the truck. Well coordinated crew! Mark kept me informed each night about where the driver was and that he was still on track to deliver at the expected time. Fortunately for me, the truck left 2 1/2 days AFTER I did or it would have beat me to FL! Les was such an amazing driver!!! He also coordinated the FL crew to unload the truck and that went extremely well also! Those guys were hard working, very considerate of my belongings, put the boxes in the appropriate room, and set up the beds/furniture that needed it. They also asked if I needed any assistance with anything. They would move whatever I needed before they left. Another ROCK STAR team!!! Everything was loaded and unloaded carefully. So far have not encountered any damage. I was so pleased with how everyone at Terry Moving made this experience such a positive one for me!!! This is my first big move across the country and everyone did what they could to make it as painless as possible. I was so grateful! There were no surprises; everything went as I was told. Everyone I encountered with this company was kind, considerate, professional, and hard working! JOB WELL DONE EVERYONE!!! I highly recommend this company to anyone moving locally or long distance!!!
Name: C**** L****
Date: 2022-07-07 00:17:52
Rating: 5
Comment: Hi Terri this is Ron louer (this is from my wife’s phone-didn’t work on mine)Just wanted to let you know our experience with your moving company was just wonderful. The guys did a fantastic job on packing I couldn’t believe the detail they went to, and the smallest little item was packed with Care. The gentleman that drove the truck from California out here to Texas, was just awesome; very polite. I believe his name was Toni- very professional! He told me when he would be here and he was right on time, and the gentleman that was here to unload the truck was just as professional as the people who had packed it. On a scale from 1 to 10, I’d give you guys a 12!
Name: B*** B****
Date: 2022-06-30 18:52:17
Rating: 5
Comment: From start to finish the moving experience was handled professionally, and smoothly. Mark, Scott, and the Team over at Terry moving were great. They ended up moving not just us but my in-laws and it was so well handled. Look to them for great service and care. Thanks Mark Terry!
Name: M**** P*
Date: 2022-06-21 19:41:45
Rating: 1
Comment: ****BEWARE**** This guys is way more expensive then his competitors. I called for a local move and he wanted to charge me $150.00 just for fuel ! The other moving companies in his area charged $50 not to mention his hourly rates are a lot higher as well!
Name: C*** C******
Date: 2022-06-13 23:35:05
Rating: 5
Comment: I have moved several times in my lifetime and this was my first time using these guys. Not once did I feel pressured and everything was very transparent. I moved from CA to WA several weeks ago and it took my a little time to write this, but I have to say I am sooooo impressed! Not one thing was damaged or lost! And my stuff shared a ride with someone else to Idaho prior to arriving in WA.I loved that they quoted me a flat rate. There were no surprises, no bs marketing schemes. Just an honest and transparent transaction.Every single person I spoke with including the owner were fantastic to work with and were down to earth, yet professional.I will hire these guys again when needed. I just can’t say enough about them. Their level of service was excellent! Don’t hesitate if you need a wonderful mover!
Name: C**
Date: 2022-04-29 00:56:18
Rating: 5
Comment: Mark Terry and his crew went above and beyond helping me move when my previous moving company lied and dropped my move on my moving day. Terry’s Moving showed up within a couple hours loaded all my my items, wrapped and packed professionally and took care of everything and left me with out any worries in what was such an enormously stressful situation. They turned a bad day into a good one again. They gave me a reasonable price for my move to Colorado and gave me continued updates about my move, as well. This is one of the best moving companies I have ever had the pleasure of using and by far the best customer service I’ve have ever known. They treat you as family and take care of you. You can’t ask for a better company!!!!
Name: M*******
Date: 2022-04-23 16:28:09
Rating: 5
Comment: This company was fantastic! Far exceeded any expectations I had. I was in a tough situation with a lightening quick move and only 20% packed. Mark Terry and his son figured it out for me and sent a talented, skilled, courteous, and efficient team of movers and packers over to get it done in ONE day! Everything was packed carefully and marked well so I could find my items easily. Thanks to Terry Moving & Storage I was able to get through this last minute move of my entire home quickly and as painlessly as a move can be. I fully recommend Mark Terry and his team for your next move!!
Name: D******* W*****
Date: 2022-04-15 19:46:09
Rating: 2
Comment: Paid for the move to their storage, storage for a year, and then the move out of state. Was given pricing on the contract that was supposedly not able to be changed and would be honored. When trying to schedule the move, they told us that we had to pay $600 more than quoted and just basically told it is what it is. The movers out of state were good, but they showed up several days later than expected. There was damage to our things, and it was a headache trying to get compensation for that. I would not recommend, at least for a move out of CA.
Name: S***** C*********
Date: 2022-03-18 15:54:37
Rating: 5
Comment: Excellent service, no breakage, always on time with planned schedule, friendly movers who handled my potential concerns before they occurred. Absolutely use Terry Moving & Storage.
Name: n**** p******
Date: 2022-03-03 18:26:38
Rating: 5
Comment: Terry Moving and Storage helped us move from California to our new home in Tennessee. The entire experience with them was wonderful and stress free. They showed up on time and and took great care in packing all of our stuff. They were very professional and everyone was kind, polite and worked very hard during the moving out of our home in California and moving into our new home in Tennessee.Steve the truck driver was great! He was very kind and personable, we really enjoyed our time with him. He did a great job transporting our stuff and showed up at our new home right on schedule.I would highly recommend Terry Moving & Storage to anyone who is thinking about moving. They will definitely make your move a postive experience!
Name: P** S*****
Date: 2022-01-21 00:31:07
Rating: 5
Comment: Terry Moving was great! Their prices were reasonable and dedication to customer satisfaction unmatched.
Name: C**** G****
Date: 2022-01-01 17:23:30
Rating: 5
Comment: This company far exceeded my expectations. They were prompt with communication, fast and efficient with loading and unloading, and pricing was very competitive. Search no more, this is the company you’re looking for.
Name: C*** N*******
Date: 2021-11-13 15:45:28
Rating: 5
Comment: Update: 11/12/201 - Terry Moving & Storage has down it once again. We needed to move a family member last minute from Santa Cruz to Orange County, CA. Ken and Mark were able to arrange a truck and crew in under 48 hours. The crew arrived early and took care of all the details. We cant thank them enough for saving the day. If youre looking to move, I would highly recommend Terry Moving & Storage. The owner Mark and his Ken care about their customers and always go above and beyond.Original Post - The crew from Terry Moving & Storage arrived on time and did a great job. They communicatedvery well and their pricing was very competitive.
Name: S**** B**** P**********
Date: 2021-11-05 03:13:59
Rating: 5
Comment: I have one heck of a moving story and this company is the hero! Unfortunately I was signed up with a company that ended up being a scam and I kid you not within one hour of canceling that other company and needing to be out of my apartment the same day I called Terry moving.Mark spoke to me personally and reassured me he is no stranger to a crisis call. Luck would have it that his truck was on its way to Texas where I was needing to be moved the very next day so he pulled together a fast moving and very efficient crew to get everything on that truck that same evening.I was blown away on how efficient and polite the movers were. To make things better Mark was in communication with me about the progress of my cross-country move down to the hour when my things would arrive and be received in Texas. Thank you thank you thank you Terry Moving!
Name: R***************
Date: 2021-10-30 05:06:54
Rating: 5
Comment: To my great fortune, I found Terry Moving. I was selling my family home in California, because my mom passed away. My sister and a couple family friends were going to take most of my moms beloved furniture, so the move was a little complicated because we had 3 separate locations to send everything. But to Mark, the owner of Terry Moving, that was absolutely no problem at all.In my search for a mover, I spent a few hours combing the internet and reading review after review about how movers would simply not show up on moving day. This scared me. So when I found Terry Moving, I decided to show up to their office, unannounced, just to make sure they were a real business. They were pleasantly surprised to see me, and gave me a tour of the storage facility and the lot where they keep their trucks. Everyone was very friendly and made me feel at ease.On moving day, they showed up right on time. The 5 team members were super nice, hard-working, and always had a positive attitude and smile on their face. They made me feel very comfortable with how they were handling my beloved mothers possessions.In the end, the move went successfully. All the furniture showed up in one piece and the pricing came in below the estimate... so that was nice! There was one small bit of damage to a piece of furniture, that thankfully was repairable... Mark quickly refunded my money within minutes of getting a quote for the repair.Mark is a super-honest guy. HIs employees are awesome. I highly recommend them even if they are a little more expensive than other movers I called. They are worth it. And you prospective movers are worth it! The last thing you want to do is hire underpaid workers moving your furniture and beloved items. Dont waste your time with any other mover. Call Terry Moving!
Name: E* W***
Date: 2021-07-09 00:55:49
Rating: 5
Comment: We contacted Terry Moving and Storage when we were in a pickle. (Our movers did not show-up or call on the day of our scheduled move.)When we called in, we were connected with Scott Kurtz, he was nothing but professional and we felt we were getting real assistance. Scott immediately wanted to facetime with us, which made him more real and credible than our other experience. We were able to show Scott via Facetime the items we needed moved.Luckily they had a job that was completed early. Scott was able to get a moving truck and three men to our home within an hour.Mark the owner actually called us on July 4th to let us know our belongings are safe in storage and to wish us a Happy Independence Day.Our stuff is scheduled to leave California and be delivered to Colorado on July 19th. Seems like a long time, you might think but moving out of California is next to impossible. (and we had planned movers, but they failed us.)If I could give Terry Moving and Storage 1000 stars I would. These people are the real deal and they will go the extra mile!!
Name: M** M
Date: 2021-07-06 04:56:12
Rating: 5
Comment: Terry Moving is the ONLY moving company you can TRUST, hands down. Mark Terry, the owner, is one of the few good men left in this world. What an amazing man. He and his team are trustworthy, honest, respectful and get the job done. My husband & I had been scammed by one of the many crooked moving companies, Colonial Van Lines, leaving us without a mover on the day our escrow closed, for a move across the country no less. Thank God we found Terry Moving on Google with his 5 star rating. He saved us. I called, explained what had happened to us, I was transferred to Mark the owner who gave me his word that he would do all that he could to get us out of our house that day. And by God, he did it! His crew, his drivers, on both the west coast and east coast are just plain good people, a rarity these days. We are beyond thrilled & satisfied. Call Terry Moving, do not call anyone else.
Name: M*** G
Date: 2021-07-01 23:37:47
Rating: 5
Comment: From the get go Scott Kurtz was on it! Our other “movers” were a no show, and we were in a panic. Terry Moving and Storage saved us. They were able to get a top notch crew over to us the same day we called. Jorge León, Jose, and Aolan were friendly, efficient, and Total Pros! Thanks guys. Scott gave us some great options for our move. We’re now able to stay on track for a move from Lake Forest, CA to Colorado.Kudos to our friends from Safe Way Moving for their honest advice, and also for recommending Terry Moving!Friendly tip: Start your search local, start early (most CA movers are booked), don’t trust online quotes, make sure you have a name and local address you can visit in person. We got scammed, but we were able to file a dispute through our credit card company. Safe travels!
Name: N*********** L****
Date: 2021-06-01 01:26:41
Rating: 5
Comment: The guys were very friendly & funny.They were so organized & we couldnt believe how fast they were!They were top notch!
Name: L* K*****
Date: 2021-04-14 22:38:47
Rating: 5
Comment: Mark and the crew were courteous, professional and efficient. They handled my moving and storage without any drama and were responsive to my scheduling requirements.
Name: C****** L***
Date: 2021-04-11 14:00:57
Rating: 5
Comment: I literally never write reviews, this one I had to! Honestly I was so blown away by the professionalism, the promptness and follow up. From start to finish the team of men who packed me up we’re delegating jobs as soon as they did my walk through. They were genuinely such nice guys and made this experience WAY less stressful than it could have been. My initial contact Scott was great!!!! If you call, ask for Scott!
Name: V
Date: 2021-03-27 16:00:18
Rating: 5
Comment: We hired Terry Moving and Storage based on a referral from a co-worker and we were not disappointed. Due to the weather forecast, Mark sent a large crew to pack and take to storage our entire home in one day! The crew was friendly, curteous and total professionals. When it came time to move into our new home in another state, the crew was equally as great as the first. Not a single item was lost or broken. I highly recommend Terry Moving and Storage and would not hesitate to hire them again.
Name: C****
Date: 2021-03-18 15:45:04
Rating: 5
Comment: A repeat customer here, it was a no-brainer to call Terry Moving and Storage to schedule them for our move date. They are very professional and organized. The owner followed up with me to confirm the date, time, addresses, cost, etc. and sent me an email (and calendar appointment) with all the information. He called again a few days before the move to confirm everything and find out if there was anything else we needed to prepare for the move. On the morning of the move, the movers (3 of them) showed up on time and started working right away. They kept a solid pace and catered to all our needs and requests. BTW, there were several flights of stairs at both addresses. These guys work hard! They not only worked their tails off during our move, they had another move scheduled immediately after ours. We got several pizzas and sodas to feed them after all their hard work. They packed up their food and headed off to their next job, eating on the way there. Totally seamless throughout the entire process, Terry Moving is worth every penny!
Name: K**** M******
Date: 2021-03-14 19:59:00
Rating: 5
Comment: What a great moving experience! David and his team were so efficient and worked so hard. They were beyond helpful. They were kind enough to go the extra mile by letting my 91 year old Dad sit in his recliner until they were done loading the trucks. Then they loaded his recliner last. Our refrigerator is huge and David had to remove our front gate to get in the the house. He just whipped out his trusty bag of tools to handle it. They even stacked all of our moving crates neatly against the walls in our new place so we could get the cars to fit. You can’t find a better moving company in my opinion.
Name: S***** B********
Date: 2021-02-28 21:34:06
Rating: 5
Comment: Mark and his team are professional movers and offer great storage services. They cared about my furniture and belongings for about 10 months while away and delivered timely when I was ready to move in. Thanks for the business and very recommended!
Name: J****** P***
Date: 2021-01-15 17:45:56
Rating: 5
Comment: I was pleased on how Mark wanted to make things right and jumped on the issue right away! He was very professional and clearly wants to make his clients happy. 5 starts to them!
Name: M****** S****
Date: 2021-01-07 13:50:17
Rating: 5
Comment: I used Terry Moving and Storage for a local move. My condo was just under 1,000 square feet, and I was set up with 3 guys and 1 truck. Ive used moving companies before and Ive always found them lacking. However, Terry Moving and Storage is a very different story. Lawrence, Hope and Kenny showed up on time, and quickly got to work. They took extra care with my belongings, and insured items were wrapped and protected very well. They arrived at my new residence before I did, which was amazing - no wondering if the guys got lost and/or if they stopped to eat. They quickly moved my items off the truck and followed my instructions perfectly on where to place items. I had pre-paid for the move - a total of $1,000 - but when the movers finished, the final bill came to $861. I called the office and they are issuing me a refund for the difference. Ive never had this happen! Typically, movers will quote a price, and by the time the job is finished, you owe substantially more. How refreshing to work with movers who arent out to get more money out of you, while still doing a quick, caring job. I highly recommend Terry Moving & Storage!
Name: R**** S******
Date: 2021-01-01 18:30:46
Rating: 5
Comment: Great crew, delivered all services promised and timing impeccable, thanks
Name: C**** S******
Date: 2020-12-03 21:50:53
Rating: 5
Comment: Great Service and Great Price.
Name: K**** H*
Date: 2020-11-12 05:10:06
Rating: 5
Comment: Great team from beginning to end, excellent packers & very easy to work with.
Name: D***** L*******
Date: 2020-10-31 18:51:24
Rating: 5
Comment: Incredible experience!!Steve was the driver and he is so mellow, everything’s under control, can do attitude. Steve is awesome!!Our loading crew was so amazing, personable, caring, friendly, hard working, all smiles.The unload crew was amazing too - they did an exceptional job too.We kept waiting for either a delayed delivery update or an up charge but never happened. They stayed true to their word and delivered amazing service with a smile.Overall, we were blown away by the experience and would recommend to anyone looking for an amazing moving company.
Name: D********
Date: 2020-10-07 13:42:38
Rating: 5
Comment: Great experience with Terry Moving. The movers were extremely helpful and careful in moving my family to a new home. It was great that they took the time to make sure all items were moved to the correct rooms and put back together in each room. Highly recommend for your moving needs.
Name: A****** W*****
Date: 2020-10-01 23:18:14
Rating: 5
Comment: Our office loved working with Terrys moving co as we moved offices quite a few times over the years. The team was always professional, on time, and took care of all our furniture and equipment. They also provided storage to us as well and I was pleasantly pleased when we received the items back in pristine condition. Definitely will work with Terrys Movers in the future. Thanks guys!
Name: C**** F*******
Date: 2020-10-01 01:04:04
Rating: 5
Comment: Absolutely impressed with Terry Moving. Had movers help me move locally. Eddie and Juan were punctual, very willing to help, and got the job done smoothly. The crew took special care of my furnishings, all the while very professional. They also stayed within budget, which was very appreciative. A stress free move! Definitely recommend Terry Moving - you won’t be disappointed!
Name: L** D***
Date: 2020-09-16 01:47:33
Rating: 5
Comment: Terry moving & Storage is the moving company you want to use. They moved me out of my home and into another with absolutely no problems. Their professionalism is impeccable starting with customer service ending with the movers. Terry movers has a receptionist! Yes! A human being communicating and assisting you without having to go online. Some of of us dont like to go online, some dont have online and some are too tired or old to use and want that human touch. THATS TERRY MOVING & STORAGE. I hope I dont move again BUT if I did, Id use them again.
Name: K**** J
Date: 2020-08-30 03:48:08
Rating: 5
Comment: Terry Moving & Storage saved us! We, NewportCare Medical Group, had booked another company to move our entire office but they canceled 2 days before our move!! After calling several places that were booked, I spoke to Scott and he made it happen for us! Terry Moving to the rescue!! Amazing vibes and constant smiles from their team! They made it happen! We highly recommend them!
Name: K**** S***
Date: 2020-08-22 00:49:44
Rating: 5
Comment: Mark Terry’s crew are made up of complete professionals. Not only were they skilled at lifting large, heavy, awkward items around sharp corners and flights of stairs, but they were all incredibly friendly and a pleasure to have around. They didn’t damage a single item, and the crew, led by Simon (a true pro) worked more efficiently than I’ve ever seen a group of movers work before. I am now a lifelong customer and would emphatically recommend their services to anyone looking for a solid, quality moving team.
Name: L**** F*******
Date: 2020-08-09 20:47:18
Rating: 5
Comment: Salvador and George arrived on time and made the entire move a pleasant experience. They took care to wrap the furniture and not cause any damage to walls or floors. I would definitely use them again.
Name: J**** V*********
Date: 2020-07-29 17:31:35
Rating: 5
Comment: A total positive experience. Crews packing as well as delivering and unpacking were outstanding. Moved from OC, CA to Prescott AZ -they even moved our baby grand piano. Recommend Terry Moving and Storage without hesitation!Jerry V
Name: C****** R******
Date: 2020-07-20 16:28:54
Rating: 5
Comment: Completely took the stress out of our move! They made it so easy and seamless and the guys were very professional.
Name: J**** s*****
Date: 2020-06-19 21:48:03
Rating: 5
Comment: Miracle workers. Yes, I underestimated just how difficult it would be to load my POD and waited until the day before to call Terry Movers in a PANIC. They came the very day and, and like an algorithm, loaded every single item in my POD and saved my life! Thank you Scott, Jeremy, and David. Life savers!
Name: K****** S*******
Date: 2020-06-18 22:44:06
Rating: 5
Comment: The movers showed up on time, handled my stuff with care and got the job done quickly. I highly recommend these movers. I’m a young single woman and I felt very comfortable. They listened to all of my requests and remembered them.
Name: L** C*****
Date: 2020-06-06 20:44:08
Rating: 5
Comment: We moved our house contents from a storage unit in San Jose to a house in Lake Forest CA. Everything went really great. The load/unload teams and driver were both top notch, friendly and professional. It was also a better price than other quotes Id gotten. Mark was the main point of contact and very responsive. Id definitely use them again in the future.
Name: D***** R**
Date: 2020-05-13 00:44:56
Rating: 5
Comment: I honestly don’t believe there’s a way to describe how profesional they are. The movers arrived on time and made sure I had everything I needed. They packed some items I hadn’t done yet and within an hour or so, they had packed everything on their truck. I had to put everything in a storage unit and they made sure to organize everything on a way that was organized and easy to access based on priority. Honestly, Terry movers are your best choice, no doubt. I’d recommend Them a 1000%!! Thank you Terry movers for making my move so easy and comforting!
Name: K**** M****
Date: 2020-04-14 20:52:38
Rating: 5
Comment: I used Terry Moving last week and they were absolutely amazing! They are true professionals who take pride in what they do and do the job wonderfully! They took care of our stuff like it was their own. Our move went so smooth thanks to them. I would highly recommend Terry Moving to anyone who is looking to move. They are hands down the best!
Name: C****** P*******
Date: 2020-03-01 06:47:06
Rating: 5
Comment: I want to give a BIG thanks to Terry moving for helping us move 2 days ago for the 3rd time! They were on time, efficient and kind. We were at our new place in no time. We highly recommend Terry moving. Thanks again!
Name: F*** B**
Date: 2020-02-29 23:40:11
Rating: 5
Comment: 2 men showed up for the job early today. They worked non-stop to get the job done in a timely and professional manner. They were pleasant and helpful. We are more than pleased with the job. The price was less than expected. Very satisfied customer here. I highly recommend this Company.
Name: K******* S******
Date: 2020-02-18 22:10:34
Rating: 5
Comment: I just used Terry Moving to relocate from California to Arizona and they were great! Everybody involved, from the owner (Mark) to the driver and all members of the crew, was professional, friendly and efficient. They made great suggestions to handle my special circumstances and executed the plan flawlessly. All my belongings were nicely wrapped and handled with care. Thank you Terry Moving Team for making my move a breeze! I 100% recommend Terry Moving to anyone who values their possessions and wants only the best customer service experience.
Name: M*** W****
Date: 2020-01-27 21:44:08
Rating: 5
Comment: Mark and his staff have been nothing put great. This is the 4th time members of my family have used them. If they werent good we wouldnt go back.
Name: A** D*****
Date: 2020-01-23 19:35:05
Rating: 5
Comment: Was fast easy and affordable great deals at this place!
Name: D** M
Date: 2020-01-23 19:22:50
Rating: 5
Comment: I really liked the owner Mark Terry moving and storage for really helping me on my struggle of moving my U-Haul into his vaults and holding it for me for 30 days while I was getting a place to live, he was very understanding and and hooked me up with driving my vaults to my place too for what I was having trouble with, the location is nice looks small but inside is more than enough room to store your things, and price is nice and affordable too no hassle, very recommend storing places here and getting the help you need!
Name: A***** D* L** A******
Date: 2020-01-23 18:08:17
Rating: 5
Comment: This location is nice 👍🏼 and big being in the warehouse/building reminded me of a Indiana Jones movie 🎥, it was a honor to meet the owner mark terry he definitely seems like a compassionate person that care about his customers, would definitely recommend this place if you need your stuff stored!
Name: D**** R******
Date: 2020-01-13 15:39:49
Rating: 5
Comment: Excellent!!!!
Name: D**** J*********
Date: 2019-12-04 17:08:14
Rating: 5
Comment: We just used Terry Moving this past Saturday for a move and they were great! Mark set up the move with my wife and she said he was very nice and professional. Then on Saturday our movers, Salvador and Kai arrived (early), and they were just the same as Mark. They got out of their truck and immediately introduced themselves with a handshake, very professional! We didn’t have a big move but they did a great job and even fixed a nightstand corner that had a little damage (not from them).We will definitely use them again and recommend them highly!
Name: C*** v** V****
Date: 2019-11-10 19:03:07
Rating: 5
Comment: Terry Moving and storage did a great job moving our office. They showed up on time and finished early. The owner even called to see if all went well. Great customer service!
Name: A*** F*****
Date: 2019-11-04 22:56:56
Rating: 5
Comment: Lawrence and Kai did a excellent job, I’m speechless and very satisfied their job . I’ll recommend Terry Moving & Storage their are outstanding. Thank you Mark
Name: S*** T
Date: 2019-10-27 18:34:42
Rating: 5
Comment: Did a amazing job with late notice of needing to move. Very professional, friendly, and fast working. All my furniture was nicely wrapped and damage free! Would recommend going to Terry Moving and Storage for your next moving needs!!!
Name: N**** D*****
Date: 2019-10-24 20:40:33
Rating: 5
Comment: Best moving experience !! They were very flexible with our schedule and gave us the best service !!
Name: G*** C****
Date: 2019-10-16 04:52:05
Rating: 5
Comment: Great service! We moved out of state and they did an initial move for us so we could stage the house. They stored our property while we sold and went through a long escrow waiting for our new home to be built. We purchased a freestanding fireplace for the new property and they picked it up and put it in our storage.Then they came and packed up all our stuff and then the next day came and loaded us on a truck.We had Louis, Lou, Kai, and some other crew members.They arranged to meet us at the new home 10 days later. They are going to unpack everything and place all furniture. The consierge service.God bless them.
Name: E** A********
Date: 2019-10-09 19:57:10
Rating: 5
Comment: Terry Movers has the best prices. Locally owned and they take pride in their service. NOt one broken piece of furniture. Fast and efficient and great service. Do not go with those other big name movers. Go with Terry Movers
Name: C**** N****
Date: 2019-10-03 16:51:22
Rating: 5
Comment: Terry Moving & Storage is the best. We have used them for storage as well as for moving and highly recommend them for any of your moving needs. Their people are wonderful
Name: j***** h***
Date: 2019-09-24 09:00:50
Rating: 5
Comment: This was, by far, the best moving experience I’ve ever had. From start to finish, the day was a long one (11 hours). The men moving us were professional, very kind and paid attention to every detail. They were extraordinary and I would recommend Terry Moving and Storage to anyone preparing to move. You won’t be disappointed!
Name: N***** M*******
Date: 2019-08-31 03:05:28
Rating: 5
Comment: We had Liu, Kai, and Simon on a Saturday to help deliver muscle to help move us into our new home in south Orange county. We had a big move from Minnesota. They arrived on time, ready to lift and hustle, and they arrived with smiles and positive attitudes. We loved how easy they were to work with, and we were really happy we went with this company. We will be using them in future moves, and we recommend using this company to others. Their customer service is excellent, and they were always willing to go the extra mile on moving furniture into the right place, even after we had them move it somewhere else. They helped move an upright piano from the truck into the house and took utmost care with it. Outstanding service from outstanding guys. Highly recommend.
Name: M*** F******
Date: 2019-04-05 00:21:54
Rating: 5
Comment: In The annals of epic movers, two names will reign supreme. Dave and Jeremy were super cool, professional, efficient and never was there a moment where I feared for my wares. They owned the project, disassembled furniture, reassembled it and even put my bbq where I wanted it with no input from me. Hire with confidence.
Name: S****** W*******
Date: 2019-03-19 05:19:58
Rating: 5
Comment: This is my 2nd experience with this moving company and all I can say is WOW! All of my belongings were already being stored at the Lake Forest warehouse. I was moving to Dana Point with a friend who lived in Encinitas. I called Terry to see if he would make me a good deal to make both of our moves in one day. We agreed on a deal and the entire move went very smooth. The guys met my friend at her place at 8:30 am (as promised) and another truck filled with my stuff showed up at our new place in Dana Point by 11:00 am! The movers were extremely nice, clean, well spoken and more importantly moved all of our two truck loads without a single scratch! We bought pizza and just enjoyed the awesome help we received. As women we had the guys put rather large pieces of furniture where we thought we wanted them only to have them move it again until we were satisfied with the location. Sorry guys! We both would highly recommend Terry’s Moving Company.
Name: P*** a** L***** B***** U* T** R*** V******* R******
Date: 2019-03-12 01:08:54
Rating: 5
Comment: Terrys Moving and storage handled our move from Southern California to Arizona and I can say ENOUGH GOOD THINGS about this company and their staff.The owner of the company visit our home and walked our house to provide a quote and complete instructions on how to prepare for the move and what was included. Our move had some special elements which included a small art collection (15 pieces), a corvette and solid wood and leather designer/custom furniture. Mark invited us to his facilities so we could see how the car would be loaded on to the semi and he assured us our electronics and art would be professionally packed.Prior to the move his personally called to make sure we were ready and to confirm our move details.The day of the move his crew arrived and WHAT A WONDERFUL JOB THEY DID. Everything was labeled and packed with care and they provided us wardrobe boxes. They packed EVERYTHING...art, appliances, patio heaters and for our customer/designer furniture, the items were wrapped in blankets and then shrink wrapped in plastics.Once we were loaded, we drove our vehicle to their loading facility and my husband was able to drive his car onto the semi himself. Everyone in the warehouse was friendly, professional and by the end of the day we felt like we were part of the Terry Moving Family. We met our driver and he gave us his number and he confirmed the time he would start his drive the following morning.On the Arizona side, the unloading crew was professional, helpful and at the end of the move they walked each room with us (including the patio) to make sure all of our furniture was placed as we desired.Hands down this is the best moving company in Orange County! We were delighted with their service and recommend them 100% to anyone who values their possessions and only want the best.
Name: K**** R*******
Date: 2019-02-13 18:29:14
Rating: 5
Comment: Terry Moving and Storage did a fantastic job on our move! The packing crew arrived on time and ready to go. Very friendly, very efficient! They packed everything up quickly and securely. The next day the driver showed up with the truck and crew, again on time, and efficiently and securely loaded our belongings on to the truck. The same driver that drove away from our Southern California home met us at our new Arizona home with another incredible crew who took great care in offloading our belongings. We found two small issues that we reported to Mark Terry. He was quick to resolve both issues to our 100% satisfaction. We highly recommend Terry Moving and Storage to anyone needing a mover. A full five stars from us!!! Thank you again Mark!!!
Name: s**** b***
Date: 2018-11-14 23:43:59
Rating: 5
Comment: If I could give more stars to this company I would! Terry Moving and Storage were the most professional and efficient and personable moving service I have ever utilized. I moved from Texas to California then back to Texas and long distance moves are really not fun however, this company made it as smooth as possible.Mark came to my condo in California and did an assessment of the move and gave me up front and honest pricing. The following day boxes and some supplies were delivered for free!The moving team showed up on time and even helped me pack misc items that I didnt get boxed the night before. The most unbelievable part of my experience is I needed to move my delivery date up (again cross country) by 4 days. Mark and his team worked together switched trailers & drivers to get my items to me. In fact, when we closed on the house in Texas the truck and driver was in our driveway to welcome us to our new home! They unpacked, unwrapped, set up furniture in record time.Mark and his team far exceeded my expectations with this move and If I ever move again I wont hesitate to contact Terry Moving and Storage!
Name: v***** p******
Date: 2018-03-26 01:04:30
Rating: 5
Comment: After living in one household for over 25 years you cant imagine that you can pack and move on. Well, you can if you hire the most professional and experienced team in Orange County! Recommended by our RE agent and several others, we have hired Mike and his team to move us across several states. The packing and loading was flawless, the transport was punctual and without damage. The unloading was done by a local peer crew which treated us like we were their customer. We highly recommend and will defiantly use again.
Name: b**** t*******
Date: 2017-06-10 01:32:27
Rating: 5
Comment: I honestly never believe five star or one star reviews and seldom give them; however, I will give a five for Mark Terry and his team. Steve, Scott, and all the others were thoroughly professional, fat and efficient. I would recommend them to anyone.
Name: B***** C*****
Date: 2017-03-01 00:03:16
Rating: 5
Comment: Very professional and best deal youll find.
Name: C******** B*
Date: 2015-05-25 05:04:54
Rating: 5
Comment: Terry Moving made my moving experience as stress free as possible. Mark was extremely helpful and professional. He lived up to all of the deadlines that were discussed. Chuck my driver was so efficient,courteous, and helpful. Very professional to work with and I was so thankful. My friend recommended Terry Moving and I am so glad she did!!! I will refer anyone who needs moving services to Terry Moving! They will take great care of you!!!!
Name: M****** Z*****
Date: 2015-05-18 04:44:25
Rating: 5
Comment: Lawrence, JB, and Mike did a fantastic job. They were extremely professional and careful with all our furnishings. They were easy to talk with and we were lucky to have this team moving us.
Name: L****** K*******
Date: 2015-04-14 09:15:59
Rating: 5
Comment: The professionalism and punctuality of this company was absolutely superb! Moving is stressful to begin with but moving state to state is something else. Im so thankful I had Terrys Moving to help me along the way. I would highly recommend this company to anyone contemplating a long distance move to or from California. Absolutely amazing.
Name: A*********
Date: 2015-03-16 04:57:53
Rating: 5
Comment: They arrived on time to our morning appointment and then proceeded to help me pack and move my things. I had gotten most things packed but they helped me out with the bigger and heavier items. Everything was moved fairly quickly and there was a lot of stairs but it seemed like they handled everything with care as nothing was broken or dented
Name: C******** D********
Date: 2015-03-11 16:35:17
Rating: 5
Comment: These guys were amazing. Lawrence, Mike, Roberto and Sal were a great team. They were early, friendly, professional, energetic and just helpful. They came in, surveyed the situation and within minutes my over-sized leather couch was safely in the living room. This was very unlike the moving company we used for the pack and move, who took longer than they said, didnt pack random cabinets of things, broke our floor board and were late every time. I wish wed gone with Terry Moving in the first place. After the couch was in, the guys ran around making sure to shut any door they opened and moved everything back in place. They were the first movers who I felt cared as much about my couch and home as I did.
Name: J***** G******
Date: 2014-11-21 15:43:18
Rating: 5
Comment: Terry and his crews are very proficient at moving and storing your belongings safely. I had a misunderstanding of the original contract and was a little upset at the outcome. Terry could have just let it slide and there would have been zero impact on him (I still would have used his company again because they are that good), but he personally called me back and offered a more than generous adjustment just to ensure that his customer was happy and taken care of. I wouldnt recommend any other moving company. Thanks Terry.
Name: D****** O****
Date: 2014-10-05 21:35:47
Rating: 5
Comment: My husband and I have not only used Terry Moving & Storage many times over the past decade, weve referred many friends and clients to this moving company because of the exceptional service and dedication of each and every member of Mark Terrys team.Our most recent experience with Terry Moving was, once again, above our expectations. We faced the difficult challenge of remodeling our home and storing our furniture for an indefinite period of time. Not only did Marks staff cheerfully wrap and store every item that we needed to put away, but they made the process easy to pull out items that were needed earlier than the bulk of the furniture. Being able to store our furniture and only pull out certain pieces at a time really helped in figuring out what we wanted to ultimately keep in the house. Being able to offer the service of storage space to clients is definitely an asset of this company.All of our furniture, from very large to small, were packaged with great care and also unpacked with as much care and came back in perfect condition.In every aspect, I would give this moving company rave reviews and highly recommend Terry Moving for all your moving and storage needs.
Name: b**** s*******
Date: 2014-03-25 15:52:04
Rating: 5
Comment: Over my life I have moved across the country twice and have experienced many regional and local moves. What thrilled me with Terry Moving is that Mark responded immediately to my inquiry and was able to arrange a pick up – and delivery that was perfect. He accommodated the narrowness of my gated community by utilizing a smaller truck and the crew was incredible. The crew was conscientious with wrapping and furniture protection, efficient and was attentive to my wishes. The delivery crew was also prompt, efficient and set and reassembled all my furniture. Efficient, thorough, attentive, prompt all at a most reasonable price…. “Thanks” – Mark to you and your crew!Marky Moore
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Name: T**** K**** J****
Date: 2024-06-04 23:04:01
Rating: 5
Comment: Jose, Mark and Randy did an excellent job moving my 93 year old mother in Law from Laguna woods to Temecula. They were Early, polite and hard workers. I highly recommend them