Identifies as women-owned
Yes
The Container Store in Novi
Categories
Location on the map
Novi, Oakland County, Michigan, US
From the business
Service options
Kerbside pickup
Yes
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Same-day delivery
Yes
Health and safety
Staff get temperature checks
Yes
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Crowd
LGBTQ+ friendly
Yes
Planning
Quick visit
Yes
Payments
Debit cards
Yes
NFC mobile payments
Yes
Credit cards
Yes
Phone: +1 248-692-6070
Site: https://www.containerstore.com/l...
Site: https://www.containerstore.com/l...
Opening hours
- Monday:10AM–7PM
- Tuesday:10AM–7PM
- Wednesday:10AM–7PM
- Thursday:10AM–7PM
- Friday:10AM–7PM
- Saturday:10AM–7PM
- Sunday:11AM–6PM
The Container Store in other cities:
Comments (199)
Where to begin, I placed my order at the beginning of October. Pick up was scheduled beginning of November (Long lead time due to Covid-19) I called the day of because I hadnt received a notice that my order was ready. After talking to an employee I was told 5 items I ordered were not in yet. At this point I was frustrated that without taking it upon myself to call I would of traveled 2 hours there to find my order incomplete. So after rescheduling a pick up for after all items were scheduled to be in, I make another call to verify that my order is complete and ready for pickup. This time Im told 2 items were missing and that they had no estimate of a pick up time for my order. I explain that Im 2 hours away and I need at least an idea of when it will be ready, the employee got annoyed and said she would have someone go pick the order but they have 80 I repeat 80 orders to pick that day. So I head up to pick up my order and call about 30 minutes before arrival to make sure my order is ready, this time a different employee handles the call and tells me 1 item is missing. I inform her that I would like to cancel the remaining items that are not ready due to it being about 2 months since I placed the order. She said she did see a note saying that an employee had called to inform me that my order was not ready and I agreed to a later pick up time. I told her that was not the case and it was I that called and the employee laughed about it. I arrived picked up my order and left and it will be the last time I do business with The Container Store. If you value your time and appreciate good customer service I would certainly advise staying far away from this place.
Cool spot. A lot going on inside, but they offer some great organizational products i dont see too many other places. Friendly staff helped us with any questions we had. Will definitely be back!
Very helpful staff, not pushy at all, which is awesome!
Julie and Bob - consultants at the Novi, MI Container Store helped my wife and I TRANSFORM our pantry storage from disaster to a work of art! We more than quadrupled our storage capacity within the SAME AMOUNT OF SPACE. They spent a ton of time with us (no charge), answered every question, and helped us purchase great solutions. The Elfa products they recommended are fantastic. They are not rock-bottom cheap but theyre affordable. Ive tried Home Depot and Ikea stuff and the solutions the Container Store carries are much higher quality AND easier to install. I HIGHLY recommend the Container Store (look for Julie and Bob).
Ask my wallet how much I love this place! Its row upon row of stuff you never knew you needed until you saw it. Or those things you always wanted, but never knew actually existed. Or 21st century upgrades to household items that are way older than your current house (and, yes, thats last century for some of us). Truth told, just browsing is a blast. But good luck getting out without buying something; its hard to contain yourself. Sorry, I had to.
Great store! Great variety of containers. Awesome gadgets!
Wow. This place has everything you need to get organized at many different price points. Worth a stop.
I think this store concept is amazing. Ive gotten so many things there, its great. Its (obviously) well organized. Its easy to buy, and return (we had one product that was broken when we bought it, reason for the 4 stars and not 5). The people have always been nice and easy to deal with - and they have just about everything you can think of for storage solutions.
Staff is always friendly! Today, they had great sales, although still a little pricey. However, here, you get what you pay for- high quality products for organizing your life :)
Amazing store with amazing employees. I stopped in last week to see if they had any shelving units to organize my collection of fidget spinners, and by golly do they have everything here! I came in only looking for one thing and ended up leaving with a lot more than I even knew I needed! A nice young woman at the store named Kendra helped me find an assortment of sticky notes and planners that my wife Sharon just loved (it was her birthday yesterday, happy birthday Sharon). The staff was friendly and I will definitely be coming back soon.
I wish I could give it zero stars. I did my dimensions for a closet from my home on Sunday. The system told me to schedule a call or to go into a store and go over my design. I went to the store at 2 oclock. There were three employees that were there to help design. Although they could find my name and my design numbers in the system. They did not have any dimensions that I inputted. I was told they did not have access to that. I questioned why they told me to come in without telling me that I needed to write down my dimensions, as the dimensions I am put it in the system apparently are not available at the stores. They said that was a flawI then drove home, made the measurements, and returned two hours later at 4:10 PM. I was told that there was only one worker working at that time and I would have to come back at 5 PM.I do not know whether or not they have a good design, but I went there for convenience and instead wasted a lot of timeAt the end, the employee, who by the way was very friendly, said I should really tell someone about it. I am sure she meant that I should sell upper management or their corporate office, but it is a lot easier to tell everyone through yelp.Out of principle, I will never go there again. If they go out of business, it is a good idea ( container store), and I hope a competent organization will fill their void
They had what I needed its really friendly and helpful people
I love this store and the friendly, helpful people there. It looks great, so I thought maybe it was over priced, so I took a couple in-store pictures of two products that I liked. Later I compared the items and prices at another store and found them to be less expensive by a few dollars each. Cool! Its back to The container Store...Judy W.
Waaaay over priced items. The dollar store has many of the same items.Case in point - $36 for an aluminum water bottle.Purchased a better bottle for $3 at Michaels next door.The store is extremely clean and well stocked and staff very helpful.Just astronomical prices.
Has potentially EVERYTHING/ANYTHING one could ever need for organizing...kitchen, closet, pantry, storage areas, crafts...clothes, suits/dresses, shoes. Will pay the cost! From time to time youll get great deals but i havent seen them advertised anywhere but the store.
The prices are steep, but you get what you pay for, and you need a plan for organizing before going and purchasing products. After getting married last summer, I needed solutions for combining two households and living in a tiny apartment. The Container Store had everything I needed to devise a solution, and the products are still in great condition after daily use for a year.
I love this store! Its really helped me get more organized - no small feat! Very nice staff and I get good ideas just walking through the store.
We couldn’t be any happier with our experience at the Novi Container Store. We brought in some photos and dimensions when we first stopped in the store. Within minutes, Ashton had a great Elfa design to show us for our master closet. We went back home, fine tuned some dimensions and made decisions based on some preferences Ashton had asked us to think about. We decided to wait until May when the install would be free. Carrie followed up with us as we approached the time frame we needed. She and Ashton worked as a team and we could always contact either one of them when we needed to. Their enthusiasm for the product and the store made us feel confident that the results would be very satisfactory to us. We knew we could save by doing it ourselves but after seeing the amount of work & time it took Kurt and Brian to do the install, we were happy we put it in their hands. They were professional and very respectful of our wood floors and new carpeting and they took pride in us being satisfied with our new master closet too.We were more than satisfied! We are extremely pleased with the personnel, the products and the installation. Our only regret is that we waited so long to make this change. Our closet has never looked so good!
So many choices, you can organize everything in this store. Office, bathroom, closets, kitchen, living room, bedroom, den and basement and more. Even things for your garage. Friendly and helpful staff. Was impressed with the variety of items carried in this store.
Very pricey but so much selection to choose from. Almost too much - it’s overwhelming the first time you go in! But the products are great and so is the rewards program.
This place has a container or storage compartment for any and everything you are wanting or needing to contain, store or organize. This place is filled to the brim with any and every colored container you can think of. I found it to be quite overwhelming to be honest.This place will most likely have what you are looking for (or so it seems), but you may find that the pricing here is a bit steep compared to other places that sell similar items (especially online).The store is clean and well kept, and (despite having a massive inventory) pretty well organized. The staff is also friendly and professional. I would say shop around because of the pricing, but if youre in a pinch...I am betting you will be able to find what you need here.
Lara, the Manager, is such a pleasure to work with, and is completely focused on Customer Satisfaction. Kim was fabulous in helping to design my bedroom closet with the Elfa products. Can’t say enough good about the employees or helpfulness!!
Went to this store for the first time had a bad experience with the worker working in the store that was totally uncalled for. So I made a purchase today, everything was all good. I leave The Container Store and end up finding the same item for dollars less. So I return to The Container Store to return the item and the lady working the register gave me a problem questioning me why I was returning the item making a big deal like the item was only 10 dollars why are you returning it. Well my reason was I found the same item for less and yeah a clerk suppose to ask but not argue with you about a return and mumble like they look suspicious. I will never shop at this The Container Store again just because I feel that was wrong.
They have an amazing selection of storage items you didnt even realize existed or needed.
Eh.... Its like IKEA, and home goods all mushed into one but far overpriced. I was so excited to get in there, but after I walked around I left with simply an earring holder. Went down the way to bed bath and beyond and found everything at least 25% cheaper.
Feels totally organized the moment you walk in! Chat with the people here, no doubt they will help you find a solution for your organizing needs anywhere in your life! My favorite part is the slide-out grid surfaces so you can get the perfect trays or dividers for any shape container or drawer.
Staff was unavailable to help and they were out of many items we needed. The prices seemed high for the products. Overall, not worth the trip.
I really love the store, who doesnt need a well organized color coordinated home. Im amazed by what you can do with a closet.
Curbside pickup was a little confusing compared to other places, but my order was ready and brought out quickly. Great stuff!
This store has a great selection even though I wasnt able to find a specific item that I was looking for. Staff wasnt really helpful considering that I was in the store for 20 minutes and walked pass multiple associates but zero ever uttered a word to me to offer assistance or just to say hello.
This store is so beautifully organized and has organization solutions for anything you possibly need.Also, the staff is so friendly and helpful, especially Ashton. She was so sweet and cheerful!
Had more than expected plus found items to protect my aunts souvenir baseballs which I should have gotten years ago. Staff was friendly and helpful. Will go back.
Finally a place to escape the peasants. Fellow Sophisticant, have you ever dreamed of buying your boxes and bags without having to deal with the peasants that actually care about pricing? Then this is the place for you. $200 for a shelving unit you can buy at Home Depot for $65? No problem. How about $15 for shoe boxes that sell for $6 at Meijer? If you heat your mansion with stacks of money, as I do, this is the place for you. It is a glorious place to shop, and the help are so well trained, we didnt see them anywhere until we needed them to take our piles of money. In short, let the lower classes shop for Deals and Value; You and I dont have time for such things.
Great store. If you cant find storage and organizational materials here, you cant find them anywhere. Wonderfully helpful and pleasant employees.
Waited 3 weeks for an order , to only call and find out that the item was never order during my visit at the Novi Mi Location , the person who answered the phone kept accusing me of not paying for the item , after I was told during order that I was billed .. never apologized or offered solution, so I returned items purchased .. they asked zero question during refund process .. Horrible Customer Service Skills
Lotssss of storage bins and materials. Bookcases, bins, labeling tools, materials, boxes, under the bed bins, etc. very organized and lots of employees on Saturdays.
Awesome place. My first time, and it wont be my last time.Easy to order online and pick up at the store, curbside pickup is available. Friendly staff.
Way better than I thought it was going to be. If I buy a container next time i go I will bump it up to 5 stars
I really like the idea of this store. Unfortunately, everything that they have is offered in some variation at the local Target at a discounted price. And people are nuts inside this place.
They have the stuff to get you organized. Love this store!
The staff was friendly and helpful. This store has good prices and so many smart ways to save you space.
Staff is friendly. Store layout is good. The shelving systems are great, we have the Skandia for books and Elfa for storage.
Excellent customer service. Always have what Im looking for.
The most organized store ever, so easy to find things, pretty good prices, and extremely helpful staff.
Still fun to look around, but this store has very limited packing supplies (which was the sole purpose of my visit).
Went there to find a small basket to put on the top of my Dads toilet tank at his house, to hold a few items for him. Lots to choose from!
Overpriced. Even in todays climate.
I would spend so much money there and get really organized... if I ever win the lottery! Seriously though, they have a lot of useful stuff.
A bit pricey for the quality of the products, but the service was good. I think what youre getting here is Ikea quality or just slightly better for pretty high prices.
Enjoyed going very much. I love organizing and I think they covered everything lol. Clean and everyone was friendly
Everyone who works here is extremely helpful! I love all of the organization products. They have any container and organization need!
I always love going through organizational products. Only four stars as there were a couple of technological issues in my checkout process.
Awesome place, they have everything you need to get organized and at reasonable prices!
Atmosphere is atrocious and the pop music they play in the store made me want to leave the moment I entered products are ok mostly just plasic garbage
Love their selections and variety, usually very well stocked and seems to be many employees to help.
Why did I wait so long to go there? Find anything you need for the home or office.
So many options. Makes you think and rethink how you do things. Really love this store.
Great place to get storage ideas. Nice products but disappointed in their prices. Go to BB&B, Menards, or WalMart for better pricing.
Containers for anything you can think of, but prices are higher than other stores like homegoods, Michaels and IKEA
Got closets there...they designed them and are installing them in 2 weeks...i have a small place and thus wanted to use every bit of space...the team at Novi MI is AWESOME
This store has the best stuff! Staff is always willing to help, too.
Well stocked with a huge variety of containers and connected items. Its clean and organized but on the pricey side.
This location dont have as much inventory as they use to.
Love this store!!! So many unique storage solutions, something for every room in the house!!! :-)
Absolutely awesome store. The staff was amazingly helpful and I walked out with the exact storage solution I needed.
Great place for ideas, but unfortunately out of my price range. Looked at a $22,000 custom closet...wow!!!
I feel it to a bit expensive but staff are always great at his place.
Saw a woman run to the store at 8:55 PM. Definitely the place to go for all of your container emergencies!
Overwhelming selection. Checkout was slow and we were double charged for an item and had to explicitly check the receipt after she printed it for us to convince her.
They have everything in it to make you feel organized in your home in the staff is very helpful
Love, love, love this store! Always friendly and lots of variety and selection.
Sometimes expensive for items found at larger stores. Very nice staff and not too busy.
Lovely store great place to save space n great quality too
Incredibly pleasing to look at and walk through. Easy to find whatever you might be looking for. A little on the pricey side.
They have all the containers. However If you looking for cheap stuff, go to walmart.
Never saw, so many containers in one place! I could go crazy, every time I go there.
If you are an organized person, this place is like heaven!! Great staff and selection!!
Loved this store with all of its many option of containers.
Man does this place have alot of stuff, great store!
Neat place. You need to check it out
They have organizers for every needs! Its an awesome place for organizing passionate people!😍
Excellent store with a large selection and solid customer service
I love this store. Always a joy to visit!
Lots of cool options for storage. Some shelves where bare, low stock.
So many excellent products you cant find anywhere else.
Love this place, so many containers and things I never knew I wanted.
Great products. Great staff. I was in and out in 10 minutes.
Huge selection of container items like you would expect, prices can be a little high and the store can get very busy with a poor check out situation.
I love it! I go there when I need to organize my room or locker waiting on the other one to open in troy!
Love it, I wish I had a larger budget for this store.
Exceptional selection. A little pricy. Friendly staff
If u love organizer. You will love this store!
Has so much cool stuff and the people are very helpful!!!
Blame Netflix and the home edit ladies but this is my nee happy place, lol.
Great service from staff. Very knowledgeable and friendly
Have alot of stuff high priced for the same items you can get at Michaels or Meijer for a lot less
This is the place to go to get organized! They have containers you never knew you needed.
Love this place. Can find affordable nice things.
Meh. Mostly overpriced IKEA like items. May wander around here again sometime.
Brand new store. Very airy and open feeling. Friendly staff!
This place is awesome and the people that work here are so nice i will be back 😄😊
Very clean store. Excellent selection
Very fun store. Excellent customer service
Nice, clean store with lots of solutions including shelving for everywhere in the house
Love to shop here. Such interesting and creative ideas.
Went for one reason. Wouldn’t go again. Not my need
They have great containers to organize your stuff
Hell of a variety of storage related stuff and a few other kinds of things. Interesting for sure.
Very expensive. Cool stuff but not wallet friendly
Good place for making custom storage areas.
Very nice! Offers so many home office choices
Clean and very organized. I prefer this location over Troy, Mi location.
THIS IS A GREAT STORE. THE QUANTITY AND SELESTION IS INSURPASSED. I NOW HAVE A FAVORITE STORE!!
Not cheap, but great selection of every type of container or storage item you can think of
Its a store of boxes. I mean, for some it will be Mecca. For others, like me, it will be lackluster.
A bit expensive, but you can find some awesome stuff.
Friendly staff. Great organizational products!
Nice place, lots of options but kinda pricey
Expensive, not worth the high prices
LOVE this store!! Fantastic service!!
Cant get enough of this store. So much to pick from.
Lots of stuff, nice selection, nice displays, very expensive. Lots of parking
Lots to look at, but very little that i needed. The prices are a bit high.
Found the exact storage bag I needed for a high chair!
Great variety! Helpful staff
Lots of containers to choose from. Friendly, helpful staff.
Love this store, so many options !!
Wondergul, awesome. Great store, great staff!!!
Even with a giant store of containers, I couldnt find what I needed, the right container in the right size.
So many containers! Prices were a bit steep in my opinion.
Interesting stuff and, from what I could see, high prices
Lots of different options for storage. But a bit overwhelming
I expected a lot of containers. I was not dissapointed.
Expensive things you can get at Walmart
If you need containers or need to update your closet, this is the place to go.
Really nice cashier! Loved it!
Makes me motivated to organize my home!
Like the store they just was out of stock on what I was looking for
Over priced for Dollar store containers. Pity
Amazing service, find anything you need
Lots and lots of containers. If you like containers, this is your spot.
Has just about everything needed to store or ship your stuff
Neat store. Way... Way over priced.
Loved it but a little over priced.
Organization addicts - love this store!
Great place for storage accessories
They have solutions for things you didnt realize you had a problem about yet.
Nice employees, place is immaculate!
Wide variety of storage containers but very expensive.
Found everything I needed in one spot.
Very nice store, to expensive.
Always have what you need so to speak
Cool store. A little pricey.
If a container is what you need, they got it.
Great service really nice people
The place to go for all your storage needs!
Great ideas for storage.
As my father used to say, a place for everything and everything in its place
Great prices and selection
Always love coming here!
So much fun, so overpriced!
Really nice selection
Lots of selection but overpriced.
Lots of good stuff
Im in geek container organizing Nirvana!!!
Pretty cool place.
Has sizes to meet your needs
Love it. Just a bit overpriced
Have never found what Im looking for.
Chick store in a chick mall, omg.
They have everything u need.
Very helpful staff.
Small aisles for the large carts
More expensive than thought.
Too pricey
Very Neat and Inviting
Clean, organized, helpful staff
Good but costly
Good store
Spend for Dollar Store items
Great store
Expensive, but complete.
Was exactly what the name said
Excellent organized
Lots of items
Loved
Very organized
Great store
Nice
Total reviews rating 4.3
199 Reviews for The Container Store 2023:
Review №1
2022-03-27Clean, organized and well staffed store. Variety of items and most are high quality. I own several kitchen bins, food storage containers, waterproof totes and misc kitchen storage/cleaning items. My favorite are the waterproof trunks which I use to store my clothes that get switched out with the seasons. Plan to move soon and my most precious items will be stored and moved in those types of bins. Never had a issue with bugs or anything else for that matter being able to breach the container. Highly recommend for your storage and organizational needs!
Review №2
2022-07-03The survey I responded to didnt give me the correct option as to how I ordered the 2 closets so Im doing that here. I called the store and Lara helped me by designing 2 closets for me based upon answers to the questions she asked. I love both closets!!!! Everything about the experience was easy and successful. Recommend using a design person to help with the process.
Review №3
2021-08-24Super clean and organized, you can find any container you are looking for. A little bit expensive but I loved the store.
Review №4
2022-05-10Found the exact sort of laundry bin that I’ve been looking for. Prices are comparable with other home stores that I’ve been to (example: At Home, Home Goods). Will definitely be back
Review №5
2022-04-29The staff is nice, the store is clean and... organized. This place is nirvana for me since iam a neat freak, organization junky. They have neat things you normally wont find in most stores as well.
Review №6
2021-10-13What can I say, I have been obsessed with this store since it opened. Its one of my happy places. They have a nice variety of items in a good range of prices for closets, offices, kitchens, and more. Ive found some really interesting items sourced from around the world. Definitely join their POP loyalty program as they send coupons frequently. Their online order and pickup always works well, and make sure to check out the clearance section in the back of the store for good deals. Happy organizing!
Review №7
2021-12-20I been shopping here for many years and time to leave a review. I love this store! I came upon this store while working in Indianapolis. One day I had some time to kill and decided to go in this store! Wow! The store is clean and well organized and an organizers dream! How have I gotten through life without some of these things. The things I love the most are the different colored containers...pink, green, orange, etc. I love pink and cant get enough of the pink containers! The container store sells many name brands such as Poppin, Bigso and others. These prices are the same no matter where you buy them and they are not sold at Meijers or Walmart! I find the prices reasonable and no you cannot get comparable items at your local discount store! Anyways, I love the atmosphere of this store, walking up and down the aisles thinking how an item can be used and wishing I could use it in some way. The selection is unbelievable! Ill gladly pay extra for this experience! Also, great office supplies selection! Staff is always great, cant tell you if every employee I passed in the store said hi to me, because thats not important to me. When I did need help, I reached out to an employee and never had a bad experience!
Review №8
2017-09-16Its well organized and clean but thats about it. Just go to home depot. This place is 2x-3x more than what you can expect to pay anywhere else. A single Mason jar can cost as much as a set from any other store. Not to mention the clientele are very pretentious. I understand how buying overpriced containers to show off to the Joneses can give you a huge sense of importance. Its almost as important as this picture of my ferret.
Review №9
2022-05-25Found exactly what I was looking for plus a new grapefruit all purpose cleaner that I love
Review №10
2022-01-25One of the best stores youll ever go to. So baby ideas popping in your head as youre walking around.