Kerbside pickup
Yes
The Home Depot in Cadillac
Categories
Location on the map
Cadillac, Wexford County, Michigan, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Batteries
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 231-779-2776
Site: https://www.homedepot.com/l/Cadi...
Site: https://www.homedepot.com/l/Cadi...
Opening hours
- Monday:6AM–9PM
- Tuesday:6AM–9PM
- Wednesday:6AM–9PM
- Thursday:6AM–9PM
- Friday:6AM–9PM
- Saturday:6AM–9PM
- Sunday:8AM–8PM
The Home Depot in other cities:
Comments (199)
A little dissatisfied with the Home Depot app to get military discount. Very pleased otherwise.
Managed to get a new refrigerator,within 1week delivery they did a great job of helping us out
I wanted a PVC pipe cut for a few garden projects and asked 2 different associates to call for help. After over 20 mins of waiting, the manager sends me someone from another dept who knew nothing about the dept. I was needing help in and I had questions. Too bad they dont train them in ALL departments. Cashiers were friendly and tried to help. However, this mystery manager(cashier called) needs to work on getting his team trained in multiple areas. Or perhaps the manager should KNOW ALL depts. Now that would of been more helpful to me.
Great employees and stock for items. Always can find what I need here.
Great selection and everyone is always so helpful in helping me find what I need!
Decent place alot of inexperienced and rude. But they do have that handful of respectable knowlaged staff. But with the bad side I pay the gas to go to big rapids as well see for yourself the difference
Prices little to high but have alot and there customer service sucks as many floor employees they have its hard to find some help when needed
The store was clean and employees seemed happy and chatty. I found exactly what I was looking for and being enamored with a lovely flowering plant I bought as well. Check out was easy and one cashier at the checkout on the other side of me offered a suggestion to make sure it was well insulated for winter which was really helpful, since I know nothing about the particular flower that I bought. A staff in good spirits makes shopping way more enjoyable.
Friendly helpful staff. Had everything I needed it. Great store
Did curbside pickup for an ac and it went great!
This is the best home Depot I have ever dealt with! Customer service is outstanding!!
I came in to buy a snowblower and, with two able bodied men up front to load it, they sat back on their phones, and let a woman, who probably weighed less that the snowblower itself, load it up for me.Its ridiculous and Ive heard that this happens a lot at this location. One of the men was named Travis. That much I know, because all he did was give me attitude.This place needs to keep their employees in check.Thankfully the woman got my snowblower loaded with no problems. Good for her. Shame on those men who couldve helped, but apparently their phones meant more to them.Look into this, home depot. Learn how to manage your crew.
Hardware giant but often prefer smaller hardware stores when having to purchase larger quantities of prepackaged items.
Great customer service, lots of helpful information to see if what you think you needed is right thing for the project you have. Then they give you information on steps to get your project completed the right way.
Helpful staff always have what you need, and adding to their selection to make things better. The garden section still has good selections.
We had the BEST experience at this store! The staff is the most helpful that we have encountered at any home improvement store around. Thank you for your understanding and helpfulness. We are so appreciative! We will be back for sure!
I hate when these places price gouge !I had been in the Ludington Home Depot the day before and the Cadillac stores prices werent just a little bit higher but substantially higher where I wont go back even if Im just in the area !
This location is always clean and decently staffed.
Great works an very helpful staff
Just visited this home depot to purchase a couple of items. This is not the home depot I normally visit and I am very thankful for that. The staff seemed very disgruntled and moral must be low. Someone came up to me in the drywall isle and asked if I needed help, so I asked a basic, simple question and she told me to go ask the guys in lumber and pointed down the way. HahaWhen I went to check out at the pro desk, 3 employees were standing in a semi circle notching up a storm. I patiently waited at the open register and when the cashier came to help me she was rude and nasty.This must be one of the worst run locations Ive ever been to. Next time ill drive to the Menards in Big Rapids and try my luck there.
Busy place today. Many helpful employees. Got just what we needed for our outside light project.
One of, if not the best HDs Ive shopped at. Super courteous associates.
Turned in plans to get a take off on a new build, was told ten days. Check back 3 weeks later and they said sorry didn’t get it to it yet. What a joke would not recommend them for anything on new build.
Horribly miserably irritating every time. Always either rushed or brushed off by associates. Getting thru by phone is even a worse experience. Dread hearing we need to get it at Home Depot😫😖
Employees are trained well to help with your needs
Do not recommend shopping here. I purchased a tv stand that was in the store but the color I wanted had to be ordered so they tried to not honor the veterans discount (had a friend with me that used his discount) after arguement they finally did. Two weeks later I pick the tv stand up and get home to put it together and some of the parts are the incorrect parts so I can’t put the item together.. call the Home Depot customer service line and they tell me they can’t just send the part I have to repackage the whole thing and return it lady on the phone told me someone would pick it up or I can return it to the store. Come to find out after speaking to the store manager lady lied and I have to haul it to the store myself and he said he would still honor veteran discount when I return and exchange and when I arrive ask for him. Okay no big deal whatever. I get there to return it and ask for the manager nobody seems to care to let him know I’m there I return the item and exchange it and they try arguing with me over veteran discount after arguing with the employees for awhile a nice man finally came and helped me and just gave me the discount... the store manager I spoke with never once came out after they kept lying and telling me he would be with me in a moment. The whole thing was a fiasco from the beginning and they didn’t make returning it any easier not a pleasant experience at all I will not be shopping here for anything again. I’m only giving two stars because they did finally give me the discount they said but only after giving me a hard time about it
My favorite store. The staff is around but not bugging you. This store has a great selection of tools to name one of the hundreds of products they carry. Its very clean and easy to navigate. I could go here everyday 😃.
Very friendly staff and easy to use signage
Always have everything u need and lots of things I dont but get anyway! ;)
Very friendly and helpful staff
Adam in the granite/kitchen area was awesome--very helpful, no pressure, pleasant & professional......cannot say the same for the man in the paint dept. I was mid sentence asking questions & his phone rang.....apparently that call was more important. Very poor customer service. Too bad.....I will take my business to Menards.
The staff at our Home Depot store in CadillacMary are amazing. My husband has Parkinsons. Some things are difficult for him to do. The staff all know him and watch for him. They are always quick to help him in any way they can. One day I had dropped him off at the door before parking, and when I went inside, I couldnt find him. One of the staff asked me if they could help me find anything, and when I replied only my husband, they laughed and asked what he looked like. When I told them, they knew exactly who he was and knew where he was at! They are a GREAT STORE and GREAT STAFF. Mary at the checkout is especially helpful and kind, and does an excellent job. If Home Depot had an employee of the year award, Mary should get the award. Thanks for being a wonderful example of what good customer service should be!
Friendliest most helpful staff ever. They brainstorm with you for the best project option choices and always seem to know which aisle to find what youre looking for! My husband and I are in there often and the staff never disappoints!
My favorite place for DIY supplies. They also give a military or disabled veterans discount. Great signage makes zipping through and getting what you need so easy without the wander andwonder.
Nice store but so NOT trust the website. The website will tell you they have certain items in stock at the store and when you go there they do not have them so I would suggest calling ahead.
Purchased 1800 Sq ft of flooring during the rebate. We ordered in store but since they did not have that amount Home Depot ordered online which disqualified us for the 11% rebate. Central Transport delivered two full pallets and dropped it on our driveway. We had to carry 4000 lbs of flooring box by box into our garage. We are both senior citizens and that was crazy. I think we ended up with more flooring than we needed. Last flooring we buy at Home Depot and not much else if we can avoid it.
If youre a veteran DO NOT SHOP HERE OR ANY OTHER HOME DEPOT! Apparently, Home Depot offers their veterans discounts on certain items. We drove over an hour to come her specifically for the discount they say they offer. Dont make the same mistake we did. Go to LOWES where they honor veterans and give discounts on everything!
Asked an associate for advice on a simple tub drain leak (not so simple for me...). Bill was awesome! Made sure I had the correct tools to get the job done and was very patient, giving me helpful tips too! Thank you!!
They had what we needed. Problem is parking lot is too small for the average home depot customer vehicle. Most have trucks and trailers that need more parking room or loading up areas.
Great selection of goods within the store and always available to purchase online and have shipped to store. Prices are pretty decent on most all items. Staff are usually kind and helpful, though sometimes you encounter some not so friendly workers, some are helpful, others not at all.
They have alittle bit of everything
I was at Home Depot today which is Saturday the 30th I fired some insulation board look up oil backing we pull it down the water just ran all over this and I asked the guy what the heck I said these things are just soaked the guy we just brought him in from outside till it snows Mountain as we got something I can wipe them down with you laughed and walked away let another guy walked up and slowly getting water all over. Me I said that your your Styrofoam board do you watch way would give us nothing do we start pushing the cart down the aisle new you made lady that work there cuz you guys are leaving the water Trail I said I told her she called just a minute Ill be right back and she went and got us some pepper jelly but you know it was bad
Friendly staff, very helpful.
Waited about 1 hour to cancel a order mix up. I was being waited on for an hour. The first girl with purple hair & A double lip Pearce didnt want to wait on me so she threw a fit and refused to serve me.to add insult to injury she took my paper work with her. While the manager tried to figure out how to give a refund. The purple haired girl came a hour later and ask the manager helping me if she wanted my paper work? What a joke. I wish I wouldve got her name. Her tag was covered. Bad experience!!!!!!!
Use HD all the time, just dont be surprised if there are missing parts and you have to go back, or the part you bought doesnt work. Its only your time, not theirs. But they take them back so thats a plus.
Its home Depot do I need to say more
My favorite big hardware store. Almost all of our appliances are from here and have arrived quickly, even during COVID-19.
Big box gouging you all the way to checkout...
Absolutely incredible how this place can be in business. On four separate occasions asked for a product that the website said was on the shelf. Two employees said to look it up online and walked away. One employee sent us to another employee who couldnt answer the question. The last employee was requested to get a manager and disappeared.
The gentleman that helped us name was Ken and he not only helped us in his area of responsibility but continued to show us several other items we were in need of and helped us decide on which products were best to fit each of those needs. I didnt think this kind of customer service still existed...thx Ken you do your company proud!
This is the best home depot I have ever been in. very knowledgeable staff helped me with many projects all you have to do is ask they will send you to the right person. I love this store even my wife doesnt mind going in with me. Now that says alot.
Bought couple of items gift checked it out and didnt put it back in my cart,when checkout person checked me out we called down to original person and was told someone else must have picked up my stuff and left with them. Seems to me that if a checkout puts your stuff in a bag she could put it back in your cart---not happy cause I had to go back and get right stuff, I wasnt charged ,but please do your job right the first time.
Good prices, good selection, nice people. Only downfall - employees will run up on you when you walk into an isle like a vulture and lurk around you the whole time. I understand they are being helpful, but back off a minute and see if the people actually NEED your help.
Store was clean, staff was super helpful, not pushy, and knowledgeable
The staff was incredible. Mark and Charlotte remembered me and were kind, helpful, and paitient as I put together the paint and hardware for my kitchen (all while dealing with two small arguing boys) the entire store is friendly, clean and has a positive attitude
I dont even want to give them 1 star! We have lived in this area for 3 years and have yet to go in to this store and heard a goodmorning, hello, nothing! I went in to return 2 air vents yesterday for a smaller size, approaching the customer service desk to a lade that immediately says I dont have time to talk to you, Im on the phone. Oh, is that like, Ill have someone with you in a moment? I noticed also on my receipt that I had not been charged the sale price for another item I had purchased the day before so I went back to that department asked for the department manager because a large sign was still above that item at $9.97 and they charged me $14.97. The department manager said he was doing a price check, ok but the big SALE sign is still there for the same thing. He then said yep, you saw it wrong, its $14.97. Ah, no, it still says its on sale! I proceeded to ask everyone that went past me, what they would have thought the price was and they agreed with me! All of them Home depot employees. It wasnt about the $5.00, it was about the employee telling me I was wrong and walking away like I was some kind of white trash. He obviously hates his job!! Finally the cashier went and got the store manager and he agreed with me, and they brought me the $4.00 something and apologized. Too late. We were in there last week and asked for a back splash to put behind our stove because we live in a log home and this rude as hell employee said, well we wouldnt have anything like that and walked away!!!!! Thats it, we have spent a lot of money in that store and it will never happen again. They wonder why people are going to just internet shopping, its because of rude employees like the Cadillac Home Depot has!!!!
Pat Rainey from store 2752 was amazing to work with!! Her customer service exceeded all our expectations!! We ordered flooring, appliances and our going to do counter tops with them as well. Pat gets things done and is pleasant to work with!!
Good selection of tools. Much better then the competition in blue. Though the three box big stores that dwarf the local stores have there own ups and downs depending on what you need, over all I prefer the home depot.
Love this store. Employees are very helpful when you can find them
Superb customer service! I asked for help today in the flooring department and was assisted by the same young lady who assisted me a week ago in the plumbing department. That lady knows where to find just about everything in that store! The odd item that she doesnt know where to locate, she knows whom to ask!
Ive bought stuff here all the time never get any loading assistance which is fine because Im 25. But when my 67 yr old father goes in and buys 78 blocks and you point the the blocks and walk away. Boy you was lucky I wasnt there. And not like home Depot gives af. Anyways. Service is horrible
Oi, I’m just leaving this store now. I’ve been there 2 other times and it’s a real mixed bag. There are a few exceptionally helpful staff members there but this last experience was a debacle. I tried to rent an attic insulation blower and was there waiting multiple times at customer service while different newbs tried to add it to the system. Communication between staff was weak and they seemed understaffed in general. I had to just walk out of the store by the 90 minute mark. Heading to Menards now as well as for the rest of my home renovation project.
I had a personal visit from the MOD today, he stated that he was told I was unhappy when I left. that was not the case. I was overly happy and satisfied with everyones help. Ashley and Melisa were very helpful to get me exactly what I wanted, they went above and beyond to have halpers get my products to the front of the store for me.Thank you so very muchFrom us at Genes Auto Parts, have a Merry Christmas
Extremely disrespectful to veterans. Called entitled just because I have served. Also used vulgar language towards family and myself.
I want to thank Kyle with blue hair so much he is a wonderful guy he helped me so much this guy needs a big raise
Ordered a tankless hot water heater online for in store pickup, it did not come with any kind of vent kit, I called the store and was told the person in plumbing was to busy to take the call but said they dont carry anything like that in the store & check online. I did and home depot doesnt even sell it! Why sell a product and not also sell the parts needed to install it? Now Im without hot water until the kit arrives from the manufacturer.
Awesome friendly workers very helpful and respectful. Love Home depot. Quality products and clean store
Friendly, helpful employees, store is always clean.
Friendly and knowledgeable employees for the most part. Well stocked on almost all home construction needs. Holding employee meetings in store during business hours is poor form. And no, I don’t need to know that it’s Billy Jo Bob’s 70th birthday over the PA. Cmon guys, the regular volume of noise is more than enough.
I dont personally know about the rest of the store but I LOVE the flower section
Found what I needed just fine store was clean and isles were labl3s as is and items were found as is in correct isle needed
Not ever my favorite store because you can never get anyone to help you unless you chase them down. They seem to be very busy chatting among themselves most of the time. Very frustrating.
Cashier was friendly,busy with shoppers. Had what I needed
The employees here are always willing to help out the only issue is trying to find things on your own can be a pain
The people I dealt with were very nice and knowledgable about their products,went there after one certain thing and it was 10% less expensive than advertised!
Went in looking for electrical items for a temp pole for consumers and Leighton helped us find everything we needed. He was very helpful and knowledgeable!
Clean. Helpful. Most items in stock. Friendly staff.
How do you really rate a store like this? The employees are always friendly and if I need help with something I can usually find somebody who is pretty knowledgeable and helpful.
Excellent...whatever we need weve been able to find...associates are eager to help and suggest alternatives if needed. Small town...great store!
Home Depot had the items that I needed. Very nice, clean, organized garden center! Excellent help from the garden center cashier, Ellen!
Two women in the plumbing department really know their stuff. Easily the best experience Ive had at any home depot.
Didnt get help until I walked around store for 20 minutes. Then was told I had to buy a 8 foot board when I only need a 1 foot board. Then told they couldnt cut to length. Was completely disappointed!
My cutie, hiding under the shelf!
Ive visited home depot in Cadillac 4-5 times the past few months and there are many customers without wearing masks. When I went there yesterday morning, out of the five customers I saw, 2 were not wearing masks. I was looking at paint colors when one of the men came down the paint aisle coughing excessively. I set my samples down and exited and will not return to home depot in the future.
This store is not the most organized... Toilets are in the back of the Electrical aisle. Landscape bulbs were in the aisle with Shoplights... And the water connection hoses were near the Fire extinguishers! Who set this store up??
Bought a shed decent price decent service..till we got to the loading process...no store help
Some cashiers are very rude. (Such as: if they need u to move to another line, they finish chatting w/their co-worker first & then say you have to go to the other line, were trying to close this checkout lane. No maam or anything.
Be a 5 star if they carried all building items. I hate having to hit up Menards for the most simple item.
Purchased a kitchen appliance and had a great customer service representative. Felt like I got a reasonably good deal as well. Overall, very good buying experience.
The best place to shop when remodeling! Great selection, good prices, and very helpful staff!
Usually has about what e at I need. If they dont have it in store they may be able to order it for you and depending on what it is have it delivered to your ho.e or have it for in,store pick up. Their e.ployees while typically busy are more tha. Happy to assist you and take you right to the item youre looking for.
We picked up some amazing deals on lawn furniture and the manager helped us get some extra special deals to fit within our budget since we were purchasing so much. Thank you!!
They have a huge inventory and almost always I can find what I need to complete my many projects. Floor people are always great at helping me find the odds and ends
Friendly service. Good sale prices. Occasionally youll find experienced trades people working here who provide guidance to novice homeowners.
Went to store to buy 5 boxes of subway tile. We already had 3 boxes from Menards. Menards told us they would not have more for about two weeks and gave us the date expected. Decided to drive 30 miles to Home Depot. Only found a partial box on the shelf. Spoke to saleswoman who told us she did not know when more would be coming in. She said they are on automatic order and would be ordered when the supply was down. I asked how far down the supply needed to be in order for more to get on the shelf. She was vague about that. I asked another employee how I could speak to the store manager. He called the manager for me. The manager told me that subway tile was on the way out of popularity and they wouldnt be stocking it anymore. They had a different brand on the shelf however, but not the brand I already had. He offered to check other stores and then said that no one had any. After I returned home I went online to check availability and found out that another store 50 miles from us had seven boxes. So I called the Ludington Store. But the man on the phone said he had to look for them. He called me back and said he found them way up on a top shelf on a pallet. I feel that I was given the run around by the people at the Cadillac store.
Lumber department was extremely helpful!
Service desk was very helpful.
Was hard to find someone to help us out. Walked around for 10 minutes before someone finally showed up and then seemed bothered that they had to help.
What a wonderful place to shop at todayVERY HELPFUL Associates: Jean, Crissy, Tamara, Adam the service desk lady and the three gentlemen (whose names I forgot to notice) who helped load the grey van for my disabled veteranThank you
Well, i usually dread having to get anything that has to do with home improvement as i know nothing about it. On this particular day i had to get paint. Wasnt sure what color or type. Im horrible with remembering names but i think it was Kim L in the paint department was amazing!!! She got me right what i needed and even helped me pick what color would look best. I didnt just get looked at like i was stupid for not knowing. She also told me why she picked what she did for me. I appreciated that a ton!!!
Found everything that I wanted. Store not crowded friendly service!
Ordered a generator online and shipped to store for pick up in Cadillac Mi. They not only failed to assist in putting it in the cart or helping load it but the product was damaged. So I sit in a broken generator with 4 broken parts and waiting in replacement cause I am not able to return it. Do NOT order from this store for pickup at store for any I mean any high dollar items. Rip off. I still sit here waiting to use the generator I purchased brand new!!8/6/19.Yep another bad experience. You cant find a worker to help with anything. Then when and if you do they are very unprofessional. My final visit to Cadillac HD.
The Staff especially in Paint was very Helpful in finding the product that I needed
Friendly staff, always willing to help! Usually always have what we need, even when COVID has diminished their stock.
The people were very helpful and was able to find everything needed to complete my project.
Very friendly and helpful. Prices were decent. Wish add on were closer to my product.
Me and my husband have spent thousands in last couple weeks and are noticing a pattern they stalk and watch u every where we walk an employee goes out of there way to go in the isle and stare obviously like we are criminals even had one ask if I was in the night before and nothing further.. We pay cash and credit atleast $400 each time we go and we waited an hr and a half to be able to look at water filters 5 employees refused to let us grab it quick because some lady was just moving something in upper storage we left shopped at Walmart and cane back to get told no u have to wait again and finally my husband made a stink and he kept apologizing to the other worker obvious like pointing it at us horrible annoying inconvient customers for wanting to buy a filter.. They will try to push u and make u feel awkward not buying expensive stuff u dont need like wont let it go standing arguing. We spent hrs in there each time moving around them, getting cut off by them waiting for them to unblock entire isles, there one forklift driver yelled at me and stopped me and almost hit me (because i stopped to see why he was rudely stink eyeing and yelling when i seen and avoided him by atleast 10 feet.) We spend all this money and return a $10 insulation chunk and the red head starts getting a tone and telling my husband loud (i could hear well over 25 feet away coming in entrance) that home depot is cracking down on theifs returning things.. It was so embarrassing and we even said we wanted it on store credit cuz we had shopping to do.. U cant walk anywere without every 30 seconds an employer cutting u off, cant even think.. I have reciepts to show all we hve spent just to get degraded by 90% of there staff.. If it wasnt permant small multiple purchases id return everything im disgusted i supported that store..We now drive an hour to Menards and suffer between without before giving them another penny.. We just bought a fixer upper that needs remodeled top to bottom all new insulation drywall plumbing and way more I think Id say thats a loss for them.. U ask for light neutral brown paint with kinda a grey tone and specify shiny looks tacky to you and she gives u shiny metallic paint that looks like auto paint.. Idiots and a lot of dirty junkie looking people work there shame... They put led lights not on sale with christmas clearance lights trying to scam people into paying $50..they leave security tags on stuff u buy it didnt go off at store byt seen it when i got home and was furious i live 20 min away...ive heard from lots of people that its slumsville and not to go there they are degrading..Ive never given a reason to be suspect to them its just embarrassing cant say it enough rude greasy staff except maybe 3 workers... P.S. Menards is so much cheaper a couple bucks per item adds up fast to cover gas.. And their clearance isnt just a couple bucks off a couple hundred dollar drill
They dont carry half the things we use, call before you go to make sure they carry what you need, better yet, take the extra few miles and go to Menards, theyll have everything you need and then some.
Great prices, varied selection, helpful associates, and self checkout! What more could you ask?
Usually has what you need. Not my first choice for places to go for the products they offer. Service varies. Have had bad experiences in the past here.
Couldnt get anyone to help find what I needed. Also you can only check out on one side of the store, would be nice to have checkouts on both sides.
Like the store but makes me mad they wont let you use you drivers license with your veteran status on it, for your discount! The whole point is so I dont have to carry so many cards around. Sad HD Sad!!!
Although they didnt have what I wanted (pool filter type D), Amber went out of her way to try to help me find a possible replacement size.
Very friendly and helpful staff, and easy to find what you are looking for.
I went there and even tho I could see the propane heaters they would not sell me one so I had to freeze all night till the next morning when I could get it fixed
Fantastic store! The employees are friendly and knowledge and always willing to help.
My mother in law went in to buy some stain and finish for her wood floor, the guy in the paint department was rude and told her he didnt know the difference between the two brands she was asking about and that she just needed to read the can to figure it out. She went to ask him another question and he ignored her and started walking toward another customer. We went to find someone else to help us and were told there is someone working in the paint department. I personally will never buy anything from this home depot again as this is not the first time that we have been ignored. If you want to work in a customer service industry, do you think you should have some manners
Staff was good. walked me to every thing i needed. I got a good deal on a tool set instead of buying separately.
People were helpful (paint department) and (assisted) self check out is always helpful.
They dont have their store under control people all over the place and yelling at their customers will not visit this one again
Price of lumber will make ya wanna run away, otherwise a great time with friendly people.
Its a great store for most of your DIY needs. Excellent paint choices as well.
Found everything I needed quickly and if I couldnt find it the employees were kind and knowledgeable.
I had assistance finding what I needed & was very helpful & a lady checked me out that was very friendly too! No problems.
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Overall, a pretty decent place to shop, especially during the week. Weekend staff not quite as helpful.
Overall good experience, other customers were not very curious but home depot workers were great!
My husbands favorite toy store. Lol seriously we found the people here very helpful and found our merchantdise at a reasonable price.
Workers were really happy and nice and has really good deals on grills flowers
Returned echo chainsaw, very helpful customer service tho I called corporate ahead of time and there are some discrepancies in their two stroke return policy..
Very helpful and friendly employees
Im addicted to this store and the employees are awesome
Great 👍
Home Depot is Home Depot! What to check out whats new and exciting for the gardening season.
Very helpful staff. If they dont have what your looking for they will help find alternatives.
Had to wait to get material then had went to use a checkout and it wasnt working but they had the light on as if it was not not too thrilled with home Depot Cadillac
We will be using home Depot more now since Menards is being very rude with their customers
A rude employee kicked me out of an aisle so they could move something with a forklift. I will never go to that store again
What can I say, you need something fixed you go to home depot...they pretty much have a monopoly on home improvement in the Cadillac area...careful though, you can run up a hefty bill in no time
The set up of this store makes no sense. Dont be a chain store then go rogue on the layout, I dont have time to learn new routes to the mailboxes in every town I go to. I go through so many mailboxes.
Went into buy a weber grill and had to place a online order and the customer service center told me it was time consuming! I took my 600 somewhere else
Usually have what Im looking for. Friendly helpful workers most of the time.
Customer service is not friendly with their employees, and do not carry full line of products even thought they are the only person in town that carries that brand of product.
Workers are really nice and friendly. They helped me find what I was looking for and shared some stories of their experience.
Love this store! Clean, polite and helpful. They always try and save me money.
Very friendly and helpful staff, dont know where we would be with our home remodel without the help we have received in every department of HD!
They have everything a person needs. At least I think so. Very helpful employees.
I always love shopping here. The employees are always very helpful and genuinely care about our shopping experience. Thank you.
Found everything I was looking for
Great stock, personable, knowledgeable employees who must be getting paid fairly because they ALL seem to enjoy being at work!
Self checkout is just that self.. If wanted to interact with people and wasnt in a hurry. I would have chosen a line to to stand in..
I always find what I need and sometimes even on clearance
They have everything there that you need for a lumber place & some. You could spend hours in there or a fast shop & friendly employees.
Always great prices and many varieties, the staff was also very helpful.
Got what we needed in a timely manner and finished our day with everything done on time
Military discount never works.
Always a good shopping experience, clean and friendly and you can easily find what your after.
Great place they have everything for your building needs
Employees couldnt care less about customers. Good selection of hardware and such though.
Went for flowers but they didnt have as much as usual what they had was good
Its Home Depot, dont think I need to say more. The home of find it yourself.
Wonderful place to swing by and grab whatever you may be needing. Active duty military discount, and veteran discounts during specific weekends!
Very helpful staff. Helped me get what I needed to get my repairs done.
Great store. Despite having a veritable monopoly in Cadillac, the staff is very friendly and helpful. Easy returns.
Love Home Depot.
Great products great service,great people.
Even with coved going on theyre not pushy and still very helpful.
We bought a snowblower for a good price. Sales people were very friendly and helpful.
Got hung up on 3 times trying to get curbside pick up tonight typically good service other times though
No experience with the departments they work in go somewhere else
Not very good service but very good products
Staff is always extremely helpful at this location. Great prices, excellent selection.
What can use say.... they made me a new door key
The staff was friendly, they honored our coupons, and staff helped us unload. Extremely satisfied.
Very good place to get a lot of stuff that you need they have a very good selection of stuff
Love home Depot.
Got some good deals today along with free pizza and coffee !! Thank you Home Depot of Cadillac.
Great. Place clean and found what we wanted freindly check out .
A store worker sauce walking around aimlessly asked if we needed anything explain what we needed you went to computer and pulled it up for us. Thank you.
They didnt have anything that I needed in the electrical department. Very disappointed
Its home depot
Good place,people will help you get what you need
Lots of good help up here at the Depot! Pretty standard selection of stuff for a hardware/lumber yard.
Found what we needed. Very friendly staff.
Half of them are helpful and half dont know what a hammer looks like
Prices are a little too high for lumber now I dont know whats going on
Always helpful workers found me what I was looking for quickly
They are always friendly & makes sure you get exactly what you need.
More worry about PPE than helping there customers
Total reviews rating 4.2
199 Reviews for The Home Depot 2023:
Review №1
2022-05-18Very nice store, ever since my mothers boss bought a nice house for us, weve gotten a lot of our products from here, including our sturdy mailbox. I love the vast selections of housing items offered there, I honestly would like to get back into woodworking again and this is where I would get my supplies. Will say this, things are a bit too pricey but other than that, very nice
Review №2
2022-05-11I want to give this place 5 stars, but several months later and I still think about that girl in the paint section who seemed to take her anger out on customers. Colored hair, lots of rude. Dealt with a lot of other employees there and they have all been kind. Even got a credit card from one of the employees, but that girl in the paint is the reason I shop in traverse city. She was just demeaning and rude for no reason. I was buying paint, no issues so it was very confusing.. maybe she was having a bad day, but still no excuse to be mean to someone just purchasing. Even the older male employee noticed she was rude as I stood there in shock at how mean she was so he started to be overly nice to make up for it. Left a poor taste in my mouth so I haven’t really been back.
Review №3
2022-06-28I have mixed emotions about the Home Depot in Cadillac. If you go to the end of the store with the flowers and the outdoor stuff and the automotive section, etc… you get great service there… very polite very helpful! If you go to the lumber end and section everybody’s having personal conversations, they watch you climbing up on stacks reaching for big boards over your head and the one guy is actually working so hard that you can tell he’s the pro loader filling orders and you get better service from no lumber employees … the rest of them have probably been there too long and have gotten too comfortable… they stand there talking and just watch you… Even with gas five dollars a gallon I’d rather drive to Menards in Traverse City to get my lumber!
Review №4
2022-06-04Return experience was very pleasant considering. Staff is very attentive and if you leave something there on accident they will keep it safe till it gets to you.
Review №5
2022-06-127 employees standing around only 2 know were anything is. The are not knowledgeable of their jobs either. I overheatd an associate tell a customer I couldnt tell you the difference except in price. I have no idea .Getting physical help loading supplies is joke as well. I will find all that I need at menards.
Review №6
2022-05-23Had to swap out some ACs for different sizes at the customer service desk and my bonehead left my driverse license. Only realized I left it a week later while at the bank. Checked the mail on the way home and sure enough, they mailed it to me. Thanks for helping a declining old man keep his sanity and his license!
Review №7
2022-05-30Just bought a riding mower and we will get it next week, no delivery charge 👍customer service was over the top helpful!
Review №8
2022-01-02When ringing up my purchase at the self checkout the lady working decided that I didnt ring up certain items so instead of checking my bags and the item list she took the scanner out of my hands and re scanned four items. After about 5 minutes of arguing with her she finally looked at the item list and the bags and removed the items she scanned. Not only was it embarrassing having to deal with her I will not go to a store where the employees think its ok to grab stuff out of customers hands then accuse them of stealing without making sure they are.
Review №9
2022-06-20For big box store prices are as high as small mom and pop locations. Keep the money in your community by using smaller mom and pop locations in big citys in montana.
Review №10
2022-04-26Friendly people, quick and fast service! Each lady we have met in the oaint department has been so good to us! We appreciate their help each time!