Kerbside pickup
Yes
The Home Depot in Coldwater
Categories
Location on the map
Coldwater, Branch County, Michigan, US
Service options
Delivery
Yes
In-store pick-up
Yes
In-store shopping
Yes
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Offerings
Assembly service
Yes
Amenities
Wi-Fi
Yes
Planning
Quick visit
Yes
Recycling
Light bulbs
Yes
Payments
Cheques
Yes
Debit cards
Yes
Credit cards
Yes
Phone: +1 517-279-1336
Site: https://www.homedepot.com/l/Cold...
Site: https://www.homedepot.com/l/Cold...
Opening hours
- Monday:6AM–8PM
- Tuesday:6AM–9PM
- Wednesday:6AM–9PM
- Thursday:6AM–9PM
- Friday:6AM–9PM
- Saturday:6AM–9PM
- Sunday:8AM–8PM
The Home Depot in other cities:
Comments (199)
An employee (nice guy), let me get an electric scooter for another vet who was on crutches.
Disappointed they only carry one small washing machine in stock. All others have to be ordered with anywhere from 2-8 weeks delivery time!
My daughter and I like that store . Everyone there was helpful and we found everything we were looking for.
Store is always clean. Front of the store is a bit messy. Hard 2find employees when u need help thou
Placed order for new cabinets paid for delivery by home Depot was outsourced to a third and fourth party delivery service made arrangements to have all cabinets and countertops installed this weekend to open boxes with destroyed cabinets when cabinets was delivered was left out in the weather never received a phone call when we was told we would receive one before delivery was made delivery was over a day late so no one was here to inspect delivery think twice before doing business with home Depot I called today to let them know of the issues with the cabinets the supervisor asked me if we could just use the damage cabinets think twice before doing business with home Depot if you cant buy it see it and inspect it right there on the spot dont get it go someplace else
Be sure to talk to Pinky in the tool dept. He is a great asset to Home Depot in Coldwater. A true peoples person guaranteed to help you find what you need.
The people in the garden department were so nice and helpful. The herbs and veggies look so well cared for.
Everything is in stock. We are remodeling our kitchen and I do electrical work in the area. Always knowledgeable staff and friendly too.
The workers gave me a complement about my red hair and they said that the next time I dyed my hair again, I had to show them.
Nice place to shop. Very helpful staff. Competitive prices.
They have recently changed their return policy. No cash returns, not even for store credit. Menards went well today.
Like this one very much although they don’t seem to want to help female shoppers very much
So my main problem is that they have zero help. It took me 15 minutes to find an employee to help me. Only self checkouts, which I dont enjoy. Great prices, great selection...no employees to be found.
The employees there were very nice and helped greatly
Home Depot, like many other businesses, have had to make decisions about what to keep in stock..They still have the best of washers, dryers, stoves, refrigerators etc..They also have a fair stock of carpets as well.Every person I saw working there was pleasant and wanted to assist us in any way possible..that was a good feeling!I got the sense that the people working there were there because they wanted to be....not because they were indentured.we will continue to go to Home Depot first for our home needs.
Always has what Im looking for. Prices are just a bit more then menards
Decent store...stupid mask mandate. We have all dealt with covid for over a year, anyone who wanted a vaccine has gotten one and the ones who didnt know the risks. It would be nice if an American store had that stuff we used to have back in the day, you know, freedom!
Not very good assistance. I did get help checking out
I had a list of items that probably would have been $200-$250, but when I went to this store only about half of the customers were wearing masks, so Ill wait to go somewhere that has more concern for their customers (and their employees) health. I asked for a manager and he said there was nothing they could do to enforce their wearing. Funny, their other locations do. I was fully vaccinated over a month ago and I obviously care more about their customers than THEY do.
Were in the process of restoring a 100+ year old farmhouse so weve spent a ridiculous amount of time in there. Theres a employee in the plumbing department , Either Robert or Roger, cannot remember for sure which it is. He deserves some recognition! Hes walked us through everything with doing 100% of our plumbing! His personality and knowledge keep us coming back during the evening hours!!
Very helpful people have everything you need
Usually has what I need in stock. Them prices though.....ouch
Everything was there that I needed. Was able to see and compare prices on items I want to get. I had an email gift cards and it was super easy to use. I definitely will be doing more shopping at Home Depot!
I had to call twice during this latest widespread power outage. My parents live in Jackson (my hometown) and Im active duty stationed currently in Georgia. I was trying to get information on generators as everyone seems to be running out or already out of them and my parents are both disabled.I spoke with Gary twice. He didnt know all of my family details etc...but gave me as much info as he could (with certainty) about an expected emergency truck and what details he had about any incoming possibilities. I plainly understood more info would be available tomorrow. So i made a plan to set an alarm and call again.Except Gary seems to be that kind of good human who just likes helping people. He took a moment to call me back (same evening) when the truck with the generators came in. Gave me all the details...and he didnt have to do this.I spoke with 10 area hardware/home stores today. This interaction was by far the most helpful during a stressful time.Many Thanks to Gary for RARE and appreciated excellent customer service and for being a decent human.
Every item we needed was in stock and easily accessible. The prices were comparable to their competitors and the service was great. A big thank you to Home Depot for providing a pleasant, safe and successful shopping experience. I highly recommend this store and will be returning to make further purchases.
I went looking for a product that the web site said was in stock. Looked around for awhile and couldnt find it so we asked an employee and his response was its somewhere. So we asked another employee and we looked it up on our phone and read the numbers off to him and he said yes we have 12 in stock,but dont know where they are. So we gave up. So we were also in there to set up carpeting 5 rooms in our house. So we asked an associate fir help he said heres the samples Ill be around in the next few Ailes we seen him talking.and playing around. So we left will be looking at different carpet places mo
Home Depot employees know their jobs an merchandise! Super helpful!! Pretty good prices and everything you could ever need is there,with the staffs help,youll get all your needs an prolly an extra deal!!
The only thing I dont like is that for big items (e g. washer, dryer) they dont have at store they have to order. Great store though.
Will not match prices. Will not take a military discount. Women was very rude about it also.
Im giving a 5, even though I had to wait for assistance to load my cart and load my truck, but its not the fault of the staff, they are working on a skeleton crew unfortunately.
Its a small limited store. Was there for female terminals and all they had was a kit with them in it. Had to go across the street to the automotive store to get some.
This seems to be a very well-run store. I always get excellent service, people are extremely helpful. Supply is adequate and store seems clean. Definitely my go-to store while in the area.
Went in to the appliance department and told Amber I was building a house and needed all new appliances. I asked if there were any bundle deals, she sain not until memorial day and hands me a card. I walk around the appliances for about 10 minutes expecting her to answer a question....guess I have to wait until memorial day for those to get answered
Great people that work there and cleanest store Ive ever been in. Organized and very well stocked. My favorite place to shop.
Worst receiving staff Ive ever dealt with. Fork lift driver wouldnt even talk to me, and the lady handling the paperwork was rude tried to talk down to me like Im a child. Ill definitely refuse drywall loads coming to this store again.
Clean pretty well organized. And people to even help you.
I was just in there. Spent 45 minutes trying to get down a lumber isle. But couldnt. Blocked supposedly putting stock up. I saw the forklift go in once. The girl flagging was to busy talking to a floor sweeper to notice anyone. Not including 5 employees at checkout talking. 3 over by insulation and the 3 I saw at hardware. Must be company meeting day. So if I could give a zero I would.
Has products on display that you cant purchase or order!?!?!? Im so confused!! I thought that was the purpose for being a retail store was to sell product not just display things you cant buy!
Its home depot how can they make it not a 5 star
The employees are very friendly and helpful, ESPECIALLY compared to Menards! This store has a lot more in stock compared to other Home Depot stores. Lumber has been cheaper a lot of times here than Lowes or Menards and you dont have to go thru 1/2 the bunk to get a straight 2x4 compared to Menards twisted vines they call 2x4s!!
Called up to the store, no one answered for 45 minutes. Called the front desk, put me on hold 5 times for 30 minutes. Finally after someone picks up the phone, they tell me no one is in the department so they can’t help me. Good thing I didn’t waste more time driving up to the store. Guess I’ll take my money elsewhere.
Nice store employees were very helpful had everything I needed. Wish there was one closer to me.
They had what I was looking for I went to four other Home Improvement places they did not have what I was looking for but Home Depot did and customer service was very helpful the proof is in the pudding Thank You Home Depot
Home Depot has the Worst business ethics ever. Called Home Depot in Kalamazoo MI for a Ridgid 10 tile saw for $716. Kalamazoo was out of stock but told me Coldwater had 2. I called the Coldwater store and they said they did have it for $776 a $60 price increase. I ask if they would match Kalamazoos price. after checking with the manager they said YES they would honor Kalamazoos price.. I drove to the Kalamazoo store after work to buy the saw which is a hour drive. I get there and the Manager said we are not going to honor the agreement but offered $20 off.. this company has no honor a piss poor company to deal with and cant be trusted. will not do business with this company unless I absolutely have to.
The manager didnt even to bother helping the rude guy at the pro desk. I wanted to buy to large tool chest left with one after waiting for a hour and a half. The two young men that brought out the tool chest where very nice but just not well trained in loading. Will not be back to that store.
I have been to home depot twice recently and the item I am looking for that the home depot app says they have in stocks is not available very upsetting when I drive 30 miles to get to the store.
Awesome. one guy helped .me find the construction blocks I was looking for. Another guy offered to ring me up in the middle of the store so I didnt have to walk to the end. Then he followed me outside and loaded up my car. Super customer service. 😀😀😀
A really nice Home Depot with nicely stocked shelves and well organized. Unlike other locations, this location had what I came in for and was not out of stock. Shelves were neat and organized. The staff fast, friendly, and extremely helpful. More importantly, they were able to be found. Many of my experiences at other locations have left me feeling like I had walked for miles before finding an employee to assist me. Check out was fast and friendly as well and they actually had more than one register open on a weekend! 😁
All the associates were friendly and helpful. Floor was clean and was free of debris. Parking lot outside was clear of trash and shopping carts.
Ingrid, our cashier today, deserves a managers salary. She was wonderful, patient, stayed with us through the whole credit card ordeal (2 hours worth of dealing with Home Depot credit center) when at no point was any of the mishap any of her fault and she couldve let the customer service desk handle it all, but stayed with us. Kudos to the manager, Mike, as well. You all made it worth our time, so thanks again!
Probably one of the absolute worst customer service experiences I’ve ever had. The shift manager Lance and his crony employees who laugh at and mock you.Overall disgusted and extremely dissatisfied with the level of disrespect from floor employees and lack of leadership from management.
Good but dont have everything due to a small market
Super Helpful staff. got my two sheets of plywood cut down to fit in my car and the PT wood for our new deck platform.
This store is so unpredictable, could be great customer service, clean and inviting one day, then the next it is a mess, rude and just down right unpleasant to shop at. They need to figure out how to be better all around.
They have no registers with cashiers open only self check out, I’m buying a couple things , more customers were in self checkout but apparently since I am ( Latin) cashier had to go through my cart and make sure I scanned everything, even though there were customers buying way more expensive things that didn’t even get a glance from cashiers. Worst Home Depot I’ve ever gone to.
Waited 30 minutes for some one to get a skid of concrete blocks, finally just loaded then one by one, by hand myself. Next day put an online order in for a few small items for pickup. Waited 9 hours and they never picked it. Customer service at this store is atrocious.
Very helpful I had two ladies trying to find what I needed
Good selection, lower grade of lumber. 3-17-22 prices have went up 400%.
The Coldwater Michigan Home Depot is horrible. My husbands Mom passed away and we are trying to update her home to prepare to sell. We went to the store to browse their flooring and ended up buying carpet and plank flooring. They first called to tell us that the flooring was in and scheduled installation. Four days ago, they called and said they were missing part of our order and 20 minutes later, called to say they found it. They called this morning, (Friday) to say they were at the house to install flooring. We were scheduled for Monday. After leaving work to meet them, the installer then proceeds to say that he doesnt remove flooring and he cant install although we were told this is part of what we were paying for. Several phone calls later and alot of stress, this issue is still not resolved. We have waited over a month for installation after paying this company for THIS to happen?Dealing with a death is hard enough and this has just added to the stress. Home Depot lacks integrity, honesty, and communication. I am sorry we gave them a dime.
So much clutter in the isles made it hard to get around. Several trips to the store over the past few weeks have seen the same wood items not in stock, only empty bins where they should be.
Always a great shopping. experience
Normal home depot store . Bentner several times have no complaints always been a decent experience.
I ordered 2 small items for pickup from the Coldwater MI store. I’m staying out of stores for the most part. I was waiting for the email or text that my order was ready for pick up but I never heard from them. It was a Swiffer and door mat, how hard could it have been? After 36 hours with no response, I cancelled the order. If I could rate it zero stars I would. I’ll order from Amazon.
I bought 9 bushes while on clearance packed them myself on a cart and paid for them .Iwas to come back for them the next day. When I came back they had been resold with no way to replace them .Yes I got my $ back but I wanted my tree/bushes
They have rentable items.
The WORST customer service ever. Tried returning something with receipt and the worker asked why I didnt try it out before I left. Are you serious?!?! Seen when do you have to do that. I will NEVER go back there again.
Tried to buy a amana electric stove from the coldwater store the clerk told us they were out of stock and they didnt have any until the vendor brought more in there was one out on the floor was told that one wasnt for sale even though it was one of the sale stoves why was it out there if it couldnt be purchased this is confusing
Little higher priced than Menards and Lowes.But a good store. Friendly staff members.Would like to see them ad a few more products. Maybe try to lead the way on lumber with lower prices and be the must go place.
Accuracy of reviews have been shaken by the pandemic. Everyone is short staffed, including Home Depot. Lumber is getting harder to find and even more expensive. If you need a hand, I suggest taking a friend or co-worker.
I was on the phone for 20 minutes waiting for an associate and then another 20 minutes when I asked to speak to the manager. I was transferred 5 times and then rerouted back to the operator who apologized for the wait. I will never shop at this store or call them on the phone again. I will go out of my way and drive to a Menards or Lowe’s.
One of the nastiest bathrooms Ive ever seen.
Clean, generally well stocked store. Service is always polite. Hit or miss to find someone knowledgeable in departments, if you have questions beyond locating an item.
Cashier named Mary in the garden dept was rude We needed help loading 40 lbs of dirt the cashier refused to call for help and told my daughter in law she shouldnt come to get dirt if shes pregnant
Its getting to the point where I dont want to do business here. Customer service just sucks,you cant find the employees half the time. Its almost a search and find mission. As for todays visit,got tired of waiting,over 10 minutes,only 2 persons in the lumber dept,and its a Saturday,store was not busy. Hmm, I wonder why. Menards,here I come, Ill drive the 40 minutes it takes,at least I know I will be helped,efficiently! Take some notes HD
Its a Home Depot... Nothing more... nothing less.
Went to buy plants for the sale they had going on. Went through check out and thought...the plants didnt cost that much. Went back up to register and the checkout clerk (Richard) said You need to go to the service center. We had a trunk load of plants and he wanted us to take back out and go to front of store.We were parked 10 away from him. Richard said I cant leave this spot. Seriously, you over charge us at this counter and cant help us. Wont buy from there again. What has happened to customer service.
Ordering on line and had to return it. No longer needed. Return was very easy.
Went in to purchase a tool box but couldnt find it. A nice young lady went out of her way to get it for me. Very happy with the service
I special ordered a door November 22nd and I was told it would take 2-3 weeks. It’s now December 25th and we still do not have the door. Every time we call home depot they give us another date. We have an entire house to redo, we will be sure to take all of our business to Menards for now on. Highly disappointed.
A Great place to buy quality stuff I use on the job or around the house.
Very awesome environment for a home improvement store and very organized shelves and great staff workers working there and very nice and hope you get the same service as I did!
Very helpful workers willing to walk the store to help us find what we were looking for.
I like this location generally, but poor service today. Looking for an item, asked 4 different associates and kept being sent back and forth to two different departments before being told they no longer had on floor. GGGRRRRR!!
Staff always friendly and helpful. The store and parking lot are clean and in order.
Very clean, and everyone was wearing a mask. Good Job Home Depo ❣ Found everything we needed, and a couple of great deals 😁❣
Hard to find customer service. Every time I go there it is hard to find an employee to help you find something. The help just walks by without asking if you need assistance. I reccomend Lowes or Menards if you have one near by. But....if you know where something is (in the store) and dont have any questions or dont think you will need any help while there, its an ok place to get something in a pinch.
Clean store, easy to navigate. I love their app with the in store map so I can find my items exactly where they are supposed to be!
Worst wait for help, any where at any time. Looked for help 15 min. In store at aisle 11 called store asked for help getting a new kohler toilet down from stack on, on a cart. After waiting 25 min in store. I called corporate cust serv. Put me on phone w/ store mgr. Who did arrive a couple min later w cart? 50 min in store waiting........geeze!
Came to this store to purchase a washer and dryer and use my veteran discount. One of the employees told us we could order it online and have it delivered and just bring in the online receipt, in order to receive the discount. We take the receipt in and they tell us it came through a different store approx 45 minutes away. So we go to this other Home Depot and they tell us that we cannot receive the discount for online purchases.... Will not be shopping at Home Depot anymore...
Went in looking for a refrigerator and they had a huge selection. Ben was very helpful and answered all our questions
I like shopping at Home Depot they help you find things and theyre very courteous and kind to you I have gotten a lot of things at their store then I would have paid a lot more for somewhere else
My husband called several times this evening requesting a price/product availability check. He was hung up on everytime. They need either 1) a better phone system or 2) associates trained to use tge phone system or 3) better customer service. It is an hour drive for us to get there. Hed like to know if they carry 20 2x6s before he drives that far. 😏 Next call...Jonesville Lumber or Addison Lumber. Or head to Jackson Menards (Lowes doesnt have them).
Usual have everything in stock most staff seems to be friendly and helpful
Even though it was very busy, several employees worked to explain what i needed and helped me find it. Employees had fantastic attitudes and were so helpful. Thank you for a great experience!😁
My 1st time in this location and it was great. Had a complicated issue due to inventory issues but within 30 minutes it was solved.
Great job by the staff! They have great knowledge of the store. And are very polite. Will be making further stops here in the future.
Can be real hard to find help when you have a question. We were looking for glue for our wood floor and besides not being able to locate glue, the few people we saw always turned in other direction or had no clue how to answer our question. They just said well it should be here, ....but it wasnt, and that was all the help we get. We have decided to start making the 40 minute trip to Jackson from hillsdale to go to menards from now on. It would be one thing if this was the first time, but everytime we need something quick, while remodeling our house for the last year, and go here, its way more expensive ....if we can even find what we are looking for.
It was okay, of course there never seems to be any one around, probably the times we live in. I couldnt find what I went in for.
The young man in the plumbing department that used to work as a diesel mechanic is totally awesome thank you John from Kalamazoo .
The day we went and needed blocks loaded young Hi-Lo driver didnt have a clue what to do messed up our whole load of blocks. Wasnt happy.
I dislike Home Depot! But I didnt have a choice today. I hate with a passion self checkout lanes, but that was the only lanes they had. The reason I hate self checkout lanes is who does that employ? NOBODY!I will not shop at a Home Depot ever again!
People were very friendly and if they werent sure about something they said they werent when it came to the views of a product. But did what ever they could to make sure we were Happy..
Employees are helpful and you can find everything easily with the store laid out.
This is 1 of my favorite places to shop.Friendly, clean, and not crowded. Love it. ❣️
I was there on March 19 needed ile 8 it was blocked off ,but the nice guy let me through and helped me ! appreciate it thank you sir
Got in and got out quickly with the knowledgeable assistance of an educated team member. Used the self checkout to expedite the trip. Overall good experience on this particular trip. Plenty of parking.
Helpful staff. No hassle return.Found wanted item.
The home depot in coldwater is not as good as others Ive been to..constantly hunting for a cart to get materials..no one is ever around to help u find anything..they mess up orders..Ive come back on multiple occasions to get things they forgot..its to bad that this is the only place to get home improvement supplies in the area or I would never return.
Always has the things I need. Even when the girlfriend wants to pick up a smaller sized utility knife.
The Home Depot, Inc. is the largest home improvement retailer in the United States,[4] supplying tools, construction products, and services. The company is headquartered at the Atlanta Store Support Center in unincorporated Cobb County, Georgia (with an Atlanta mailing address).It operates many big-box format stores across the United States and its territories of Puerto Rico, Guam, and the U.S. Virgin Islands; all 10 provinces of Canada; and the 31 states and Federal District of Mexico. MRO company Interline Brands (now The Home Depot Pro) is also owned by The Home Depot, with 70 distribution centers across the United States.
Only 30 people in the store at a time at this time. Stand in line waiting to get in, what if its windy? Everyone gets exposed. Real asinine, everyone has more exposure waiting in lines vs in the store.
It would be nice if people knew what they was doing
Enjoyed the customer service person in lawn and garden this day... He was extremely helpful and HONEST... Thats a refreshing thing in a sales person, sorry I didnt catch your name, but, GREAT JOB!
Went to get lumber for a shed. Got someone to help. Still had hard time getting the right stuff materials were not in the right places. Couldnt tell what was what. So at the registered things didnt ring up like I thought.
Good selection of products at great prices. Clean parking lot and store.
Very clean store. Everything we saw on line prior to our visit, was in stock.
Waited 45 minutes at curbside pickup then I had to go in the store to ask them whats going on then they brought my order out didnt want to load it for this old lady
Poor service and disrespectful after purchasing a new washer and dryer. (New Dryer has an error coxe) Never anything from them again!!!!!!
This place has all your home improvement needs but no one is ever around when u need help..very frustrating
I walked around for a long time looking for help and went to the front desk and asked for someone. After waiting again, I finally left.
Very friendly and knowledgeable. Keep up the great work
A good place to shop for garden supplies and things for gardening online at the store
Went for Black friday (on Tuesday) oscilating saw. We called ahead and they saved one for us. Very friendly and helpful.
They seem to have everything you need very well organized I would like to highlight the friendly staff 😊
The staff has been very rude every trip me and my coworkers made to this store. Hope they can get there act together.
I went there to pick up a christmas present i ordered online. It was as easy as pie. Everyone was very helpful and had great customer service.
Always friendly and helpful
Who dont like going to this store? It is a dream store for some and a kid in a candy store for others.
Vary helpful staff and great selection but not enough room to hold all the tools for alll the jobs
The staff is friendly enough, you just have to be lucky enough to get someone in their actual department. They all seem to be headed somewhere else.
Great clean store. Friendly customer service.
Had what I wanted....helpful friendly staff.
My favorite store
Staff is always friendly and helpful. Store is clean. Laid out to where its easy to find what your looking for...
Thankful to Home Depot CEO for his support of the veterans. Shop there whenever I need home improvement material.
Customer service is the pits. When u need help, nobody ever around. When u dont need help, they may be around n ask. VIP or not. We go there alot n spend alot.
Good people working there. Everyone was very helpful.
Coldwater Mi location. Great help finding what I needed.Thanks!!
Love home depot
Great place to shop. The people are friendly n helpful
They didnt have what we needed today (nobody else did in Coldwater, either), but they usually do.
Great selection. It would be nice if they had a military discount,).
The staff member that tried to help us was rude and did not want to help us. That is why I wont be back.
Keep moving things around. A quick stop becomes a long adventure to find something. Even associated have hard time to help you find something.
Social distancing was pretty easy. But I wish they sanitizer or wipes available at checkout and entrances.
GREAT HOME DEPOT AWESOME STAFF CLEAN WELL STOCKED FAST CHECK OUT VISIT THIS LOCATION YOU WILL BE HAPPY YOU DID... GOD BLESS
Prices are terrible, Id rather drive half an hour to Angola Indiana and shop at Menards than drive 5 minutes down the road to this joint,
Customer service was really helpful for a tool rebuild
Great service with Landscape rocks and the front desk personnel were great.
Great employees always asking if you need help with anything. If you need help they will figure out what would work.
Kind of annoying when you tell the employee exactly what youre looking to buy and he beats around the bush wasting a half hour of my time trying to sell me other stuff so he can get a commission.
Great people who are nice and helpful. Decent selection of wood and tools.
I needed help finding what I was looking for and the associate went above & beyond to help me! I appreciated his help & by the way, each associate I saw said hi & to have a great day!
Great variety of products, but the customer service needs some work
Lots of helpful, friendly staff. Veterans parking and savings program. Good prices, as well.
Very friendly place. Helped us with all our needs.
Poorly stocked and no selection.
Ive been waiting on the phone for 10 minutes and nobody will answer the freaking phone. This is just plain stupid. The night before my mother in law called three times and never was answered. They really need to work on their customer service.
The Coldwater store doesn’t require customers to wear masks, an indication this store isn’t working to keep customers safe. I will try to avoid this store.
Good found what I needed and sraff was very helpful.
Made a quick trip to pick up 2×10s. Received great help , Im very pleased this time.
Just needed screws and a deck board and surprised that it was under 20 bucks.
Customer service beyond expectation! Thank you Keven you are outstanding at your job! I appreciate your dedication!
Nice people work there. Make sure you are happy with you buy
The Coldwater Home Depot is very unorganized. People do not know their departments! It sure doesnt hold a candle to the Jackson store.
I order on-line pick up. It was past the 2 hour & still havent gotten any notice that my order was ready. So i went there & they had to pick my order after i got there. Everything i order was in store stuff.
Nobody to help. Asked one helper where grinding wheels were and he didnt know. Said someone should be over there. There wasnt. From now on it will be Menards for me.
The young lady at check out was very helpful and professional with me and helped me get through the credit card application
Wish the price of lumber would come down
Hey, its a Home Depot. Has everything you need, from home owners to pros. Check them out.
Rusty gas pipes and had an employee ignore me while he hid and was on his phone.
Workers helped us save money some quality flooring.
Its a great place great people very helpful great prices
Ordered Item arrived as said.
A very nice store and very good staff working there
Love the friendly people that work there got in and out fast
The workers are very helpful and knowledgeable. Great prices and fantastic inventory
Home Depot is over priced on most things. Menards is a much better store on price and variety
Always spend more then planned because the site isnt really good with quantity.
Great place to find what you need for that big project or small repair.
Drove out an hour of my way to get a tool box they said they had one left of, to find that they didnt have it at all. All they could say as...oh well.
Fun, people are smarter then the average bear 🐻
The employees always greet you at the door and ask if they can help you. Then they take you to the department and they get you some help.
Love going there either just to browse or buy something.
No help and wouldnt sell display even when none available till nov
Has all the building material I need to renovate two rooms in my double wide
If you need anything hardware or similar they have it... They have quick service and they help you the best of there ability!
I live shopping at home Depot team members are always so helpful
No car paint. Well... It is a HOME improvement store. Not a car improvement lmao
Total reviews rating 4
199 Reviews for The Home Depot 2023:
Review №1
2022-06-14I took the day off from work to be home when Home Depot delivered my new washer and dryer. Two men showed up in a truck and asked to see the current washer and dryer. After seeing some slight corrosion on my spigot (its not to code?), they loaded everything back on the truck and drove away. I first called Home Depot, who said LG was responsible for delivery. I then called LG, who said that Home Depot was responsible for delivery. I had to go to the store and talk to the manager to find out that Home Depot MDO (Market Delivery Operations) was responsible. I called them, but they refused to turn the drivers around (its not in their contract). The best they could do was reschedule delivery. Since my current washer was leaking I didnt have much choice.The second team was much more professional and had my new washer and dryer in place in less than 15 minutes. Still, this whole experience was infuriating, and I will never buy anything from Home Depot larger than a box of screws.
Review №2
2022-06-11The workers didnt want to help at all. We were there for 20 minutes just waiting to see if they had an outdoor furniture set in stock. From the time they paged someone to the time I loaded it myself was over an hour. The store was not busy and things like this might be a factor?
Review №3
2022-06-04I have been very disappointed with Home Depot ever since they have changed their policy for veterans discount. My friend has been having problems trying to program his phone even with help from the workers there. He is considering changing over to Lowes because he only has to give them his phone number. We were told that Home Depot has changed because military customers are using the discount for family and friends. This cuts to much into their profit. Sad!
Review №4
2022-05-20Legendary customer service. Will never forget how they helped me when I needed it the most. Thank you to this whole store, staff, management, and especially Danny!!
Review №5
2022-04-26This store is not a trusted store. Not ever receiving things that we paid for. Being charged twice for one thing. So with the next time we have it shipped to the store and its still missing thing in the Box whole roofing gun how do you forget to put a whole roofing gun in a box.
Review №6
2022-05-15I am not going to be able to get my veterans discount anymore because I refuse to download personal information online for 10% off. Sorry, but not setting myself up to have my information stolen from a place that openly supported Trump.
Review №7
2022-03-26The greeter was nice and friendly. However, HD has apparently rescinded the military discount for some items, according to the checkout associate, or so she guesses thats what the problem was. Very disappointed in Home Depot.
Review №8
2022-03-25We had a special order of a few large heavy items for pickup. They were already on a push cart when we arrived and the employee helped us load the heavy items into our truck without us having to ask. Good place for customer service!
Review №9
2022-03-22The store is organized in a bizarre way. Its almost impossible to find something without looking for it online first. Dont ask an employee where something is, they have absolutely NO IDEA.All of the endcap displays are covered in security bars. Nothing like shopping in a store that clearly has no trust in its customers.Home Depot is great, if youre an average person looking to do expensive projects at home yourself. But if youre a knowledgeable person that doesnt want to waste money on convenient diy kits youre out of luck. Home Depot is clearly not for professionals, contractors or skilled individuals.
Review №10
2022-03-14Pretty friendly helpful people, had an order mishap, the manager went above and beyond to rectify it, our kids love going as they usually hand them a fun wood build project to take home, our son especially looks forward to them.