The Management Trust
Address: 2540 Professional Pkwy, Santa Maria, CA 93455, United States
Phone: +1 805-938-3131
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Phone: +1 805-938-3131
Services: Accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance,
Category: Property management company, Homeowners' association
Rating: 4.8
Site: http://managementtrust.com/
Worktime:
Rating: 4.8
Site: http://managementtrust.com/
Worktime:
| Day | Time |
|---|---|
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–3 PM |
| Saturday | Closed |
| Sunday | Closed |
Name: R**** D**** I*** T
Date: 2024-06-14 17:24:45
Rating: 5
Comment: Working with Patti Santos to deliver services to our common customers is a joy. Its smoth, fast and evicient. Thank You Patti!!
Name: G***** H***
Date: 2024-06-05 05:12:04
Rating: 5
Comment: My wife and I own a rental property in Southpoint Estates HOA, and Ive been on the Board for too many decades to count. TMT has been managing this HOA for many years. PM Renee Martinez in particular has been a superstar helping the Board deal with all sorts of HOA issues for the last several of those years. Thanks Renee.
Click here to view more comments
Name: J******* S*
Date: 2024-05-03 16:52:00
Rating: 5
Comment: Vanessa Silva is an exceptional community manager and regional director. Her dedication to her role is evident in the way she manages scenes and fosters a positive community atmosphere. Her leadership skills are commendable, and she consistently goes above and beyond to ensure the smooth operation of the community. I highly recommend Vanessa Silva with the Mabagenent Trust for her professionalism, expertise, and commitment to excellence.
Name: N**** N******
Date: 2024-04-03 17:21:59
Rating: 5
Comment: The Management Trust and Veronica have handled our HOA affairs wonderfully. Keep up the good work!!
Name: L****
Date: 2024-03-26 22:02:26
Rating: 5
Comment: Patti santos helped us every step of the way from renting to getting maintenance done in a timely manner !
Name: J****** F**********
Date: 2024-03-25 20:31:28
Rating: 5
Comment: Patti Santos was able to be quick and helpful with anything we needed, as well as doing a great inspection of the home.
Name: E** C****
Date: 2024-02-23 01:42:46
Rating: 5
Comment: I own three condos at Quail Meadow Condo since 2012 and one condo at Oak Creek Villa since 2006. The Management Trust handles my condos. I am very satisfied with the Management Trust service. Front desk staff (I do not know the name) is very kind and nice. Especially I really thank to Leila Frank because she made everything work easy. Every time I have questions or need some documents, I contacted Leila Frank. Leila is very prompt to respond to my questions and she always directs me in a right way. It really makes me easy to work with Managment Trust and it makes me feel comfortable (no stress). Every time I email to Leila, she always responds on the same day. I greatly appreciate her help for past 12 years. I am very glad that I can write the comments on review because I really think Leila Frank is an asset and she should be highly applauded. Leila knows how to treat customers with respect, kindness, and professionalism. Leila Frank is a really good manager. THANK YOU VERY MUCH Leila! YOU ARE THE BEST !!!
Name: J****** Q*****************
Date: 2024-01-29 21:29:58
Rating: 1
Comment: Worst management ever. Never answer calls. Never return emails or phone calls.
Name: L**** L*******
Date: 2023-12-29 20:31:07
Rating: 5
Comment: Vanessa Silva has rescued us when we needed help the most. Our association is very complex and she has worked hard to keep everything in order. Although things were rough at the end of the year, we look forward to smooth sailing ahead. We are glad to have Vanessa as our manager.
Name: I**** L***
Date: 2023-12-02 14:41:06
Rating: 5
Comment: The Management Trust Team has been helping our community’s HOA boards and residents navigate through some very challenging times and has been doing so with professionalism and the kind of wisdom that comes with experience.
Name: K******* R***
Date: 2023-08-17 17:17:44
Rating: 5
Comment: Patti Santos is excellent! It has been a true pleasure to have her help in the rental department.
Name: L***** G****
Date: 2023-04-02 23:30:14
Rating: 1
Comment: The Management trust has raised HOA fees by 8%. Now my HOA monthly fee is higher than my mortgage payment.Increase of monthly fee, I expect to see some improvements. No improvements made. Call to ask simple question, of course have to leave a message. Once again have to call, due to no return call. Only to receive an email stating HOA isnt responsible for the issue your asking about.Still garbage all over trash enclosure, broken gate and no drainage in walkways. Not a good management company.
Name: R***** K
Date: 2023-02-27 20:31:06
Rating: 1
Comment: The Management Trust has the resources and ability to be great but unfortunately they struggle to balance profit policies and practices with customer service. They do have a corner on the market locally SLO/SB counties but as their HOAs customers expand their search for a reputable company with an acceptable level of service, The Management Trust will inevitably lose clients. Good luck!
Name: M******* V******
Date: 2023-02-05 21:43:45
Rating: 5
Comment: I find Patti to be a joy to work with. She is definitely on the ball and very capable. Were very lucky to have her on the rental team.
Name: M****** S***
Date: 2023-02-01 21:34:41
Rating: 5
Comment: Had such a great experience working with this management company, Patti specifically. They were very responsive, polite, and easy to work with. Amongst management companies this one is a true gem. Don’t hesitate to hire them or work with them!
Name: P**** T*****
Date: 2022-12-29 18:43:48
Rating: 5
Comment: We were so pleased when Veronica Rodriguez answered the phone and immediately took action to remedy our problem with water leaking into our home. We are expecting more rain today and tomorrow, so it was wonderful that Veronica contacted McLean Roofing and they were at our home within the hour. Thank you for excellent customer service, good communication and quick action. We appreciate it very, very much.
Name: T*** M******
Date: 2022-12-22 19:40:30
Rating: 5
Comment: The Management Trust has managed our H.O.A. for several years. With the help of Veronica Rodriquez the job of being a board member has been greatly reduced. She is always looking out for the board and its members best interest. Her knowledge and pleasantness has helped us navigate H.O.A. issues and concerns.
Name: L**** M*****
Date: 2022-12-21 17:26:04
Rating: 5
Comment: Veronica Rodriguez has been a wonderful manager for Stonebridge. Always ready to answer any questions or concerns we or the homeowners may have. It is a pleasure working with her. I give her more than five stars.
Name: J** C*******
Date: 2022-12-21 01:35:27
Rating: 5
Comment: For the past few years, I had the pleasure of working with Veronica Rodriguez at The Management Trust in Santa Maria. Veronica has always been professional and friendly. She is very knowledgable and always answers my questions or concerns. Veronica is doing a great job for TMT.
Name: K*** B****
Date: 2022-12-21 00:37:49
Rating: 5
Comment: It has been a pleasure to work with Veronica Rodriguez on our multi-family HOA projects over the last 3 years. Veronica has always been professional and has a wealth knowledge when it comes to exterior HOA projects! 5 stars for Veronica at TMT!!!
Name: R*** M*****
Date: 2022-12-20 23:57:53
Rating: 5
Comment: We always enjoy working with Veronica Rodriguez and the staff at The Management Trust. They are easy to deal with and very responsive to any questions or concerns. Highly recommend!
Name: G*** M*****
Date: 2022-12-20 23:52:11
Rating: 5
Comment: Veronica Rodriguez at TMT is great! Her communication & attention to detail make her a pleasure to work with. Keep up the great work TMT!
Name: P******* S*****
Date: 2022-12-19 15:33:27
Rating: 5
Comment: I would like to give myself, Patti Santos a 5-star experience because I love everything that I do in Rental. The greatest part in my job is customer service and building the rapport and interpersonal relations I have with our tenants, the owners, and vendors alike. I am very happy to work here at Goetz Manderley Property Management Santa Maria and to be a part of this great team.
Name: G*** K****
Date: 2022-12-08 16:24:27
Rating: 5
Comment: Patti and her team are great to work for. We been providing services to Trust Management for over 5 years and they are always prompt and courteous. We look forward to a long relationship.
Name: H***** M*****
Date: 2022-12-06 02:43:08
Rating: 5
Comment: I enjoyed working with Patti Santos. As a local Plumber it is always great to work with understanding, competent people who put the clients first. I look forward to doing work with your company in the future!!!!!
Name: A**** H******
Date: 2022-12-02 04:54:28
Rating: 5
Comment: I have had an overall great experience with all staff at The Management Trust. My phone calls, emails or concerns are responded to with a quick response. Katie and Patti have taken great care of us and have provided excellent service. We recently had trouble with the heater and some outlets and Patti was quick to get all of the issues resolved. Thank you Management Trust team for all of your help and first class service!
Name: K**** A*******
Date: 2022-12-02 00:09:18
Rating: 5
Comment: As a small business we work with Management Trust and assist with all rain gutter needs, from fabrication, removal of old gutters, installation, repairs and clean out. We appreciate working with Patti, as she is efficient, prompt and pleasant.Keith & Audra Anderson, The Gutter Factory
Name: d**** q*******
Date: 2022-11-30 00:18:27
Rating: 5
Comment: We had an inspection today and Patti Santos from Goetz Manderley conducted it. We had a great experience just like our previous years with her. She is very kind, professional, and respectful. Dealing with staff like Patti Santos and Katie Vogel really makes all the difference when working with a property management like Goetz Manderley.
Name: P**** G*******
Date: 2022-11-16 03:21:03
Rating: 5
Comment: Great customer service from Patti Santos in the rental department. She helped us resolve any issue as quick as she could. Overall great company to work with
Name: Y****** V***
Date: 2022-11-16 03:20:06
Rating: 5
Comment: Patti Santos from Rental Dept. has been great! She is amazing and always extremely helpful. I do appreciate her hard work and dedication.
Name: Z****** U****
Date: 2022-11-09 18:42:39
Rating: 5
Comment: Abatex is an environmental services firm specializing in asbestos, lead, and mold abatement and related demolition services. Working with Patti Santos and Katie Vogel has been an absolute pleasure during the abatement process. They provided excellent communication and are always prompt to respond to any inquires we had during the abatement project. The team at Management trust exudes a superb level of professionalism and we look forward to work with them again in the future.
Name: C***** O** o* S**** M****
Date: 2022-11-01 00:04:52
Rating: 5
Comment: Another successful project with The Management Trust. As always Patti Santos and Katie Vogel were very easy to work with. Working with them always goes very smoothly because of their great communication with us and with the tenants. We look forward to continue working with them in the future.
Name: F**** C*****
Date: 2022-10-28 15:35:01
Rating: 5
Comment: Its always a pleasure to work for The Management Trust especially because the Property/HOA Managers are always so easy to work with. Patti Santos is one of them! From all of us here at Ever-Ready Electric, thank you for your business! ~Anna (Office Manager)
Name: C**********
Date: 2022-10-27 15:51:45
Rating: 5
Comment: This company is one of the most professional property managements I have come across. Patti Santos, and staff are very detailed and offer very professional services. Im am very happy to have done business with. Thank you!
Name: J****** L*******
Date: 2022-10-26 21:45:32
Rating: 5
Comment: Patti Santos was very helpful during the application and approval process; we are so happy with our new rental.
Name: J**** A
Date: 2022-10-25 18:55:27
Rating: 5
Comment: Katie and Patti are super friendly and very quick to response been dealing with them for nearly 2 years and they are always so helpful!
Name: M****** F******
Date: 2022-10-25 18:36:24
Rating: 5
Comment: Specialty Glass & Mirror Co completed a Windows and Doors project for The Goetz Manderley Property Management in Orcutt Ca. Patti Santos and Staff were friendly and easy to work with. Their tenant made the day of installing the Windows and Doors easy and was very Happy with the completed project. We look forward to doing more business with Goetz Manderley Property Management in the years to come.
Name: J*** B******
Date: 2022-10-19 19:22:10
Rating: 5
Comment: We are Brezden Pest Control have provided services to Goetz Manderley for many years. Working with Patti in the rental department is enjoyable. Always cheerful and accurate with the information she gives us pertaining to addresses, phone & email addresses when sending us out to a job.
Name: D*** B****
Date: 2022-09-13 03:01:36
Rating: 5
Comment: We are ACE Certified Tree Care from Arroyo Grande, CA and a Tree Service vendor for The Management Trust. We work with Patti and several other managers here.They are communicative and good to work with and make sure our invoices are paid promptly. She has consistently been professional and a good team-player with us.
Name: J**** O****
Date: 2022-08-31 22:56:55
Rating: 5
Comment: Patty Santos has taken care of us from applying to a place to housing inspection. Thank you for making our rental process easy and worry free!
Name: R* D********
Date: 2022-08-27 04:29:35
Rating: 5
Comment: We’ve being with The Management Trust in Santa Maria for two years now, and their service is still great. I can easily reach someone if I have question or concerns, and they take action immediately if needed. I have no complaints. Everyone is friendly, easy to approach and talk to.It has been our pleasure to work with Patti Santos as our property manager. In the recent yearly inspection she notice our boiler was not working correctly and was fast to set up appointments to have it fix. I am grateful that she pointed it out since I would have not have notice on my own.She also followed up with me on how everything is working out with the boiler. It’s really great to know when something is wrong and have someone help make it right. Thank you, Patti.
Name: L***** T****** H********
Date: 2022-08-26 04:18:37
Rating: 5
Comment: They provided service in timely manner. The following people are wondering workers:Brenda RodriguezVidal RamosDrake ButlerJoseph SantosBerto Sarellano and Patty Santos for making all these communication with them.
Name: l**** b*****
Date: 2022-08-26 03:57:20
Rating: 5
Comment: Their property management team has been nothing but professional and courteous, especially Patti Santos. I prefer to go directly to her with any questions and concerns. She is always so thorough, attentive and proactive with the property as well. They just had all new windows and sliding glass doors installed. And wow what A difference! I feel lucky, I couldnt ask for any better service.
Name: D*** G******
Date: 2022-08-11 17:28:44
Rating: 5
Comment: We have rented from Goetz for over 6 years. They always respond to our requests for maintenance in a timely manner. The answer emails and phone calls timely! Patti and Katie have always looked out for me as the renter and the owners best interest. I appreciate the excellent customer service.
Name: D*** P******
Date: 2022-08-10 23:17:27
Rating: 5
Comment: Leila Franck was very helpful in getting a quick approval for a replacement shed in my back yard. I really appreciate her timeliness.
Name: C****** K******
Date: 2022-08-04 18:31:27
Rating: 5
Comment: I had a wonderful experience with Patti Santos at Goetz Manderley while renting one of their rental properties ! I was very nervous about renting from a property management company as I have used other local management companies in the past and not had the best experience. However, Patti was very attentive and helpful! She always returned my phone calls or emails immediately and addressed or remedy any concern I had. I would highly recommend Goetz Manderley and Patti Santos !
Name: M***** E***
Date: 2022-08-01 13:30:57
Rating: 5
Comment: Leila Franck has been taking care of our HOA from some time now and I would like to thank her for making sure our homeowners are kept up on any and all information about our small community. Leila also responds to any inquiries/questions in a timely and considerate manner.
Name: L** C******
Date: 2022-07-29 16:23:15
Rating: 5
Comment: Being the store/showroom and scheduling manager for Nostalgics fireplace services in Santa Maria, Ive had the Mgmt Trust reach out multiple times for a variety of our services. Typically, we receive work orders from Patti from their local office. They have a really great smooth work order system that makes scheduling and billing super straight forward. Every time we have put Mgmt trust in the books, its been a nice and smooth work flow from the moment we receive the request to the moment we receive final payment and close the work order. A major part of local services and managing a schedule with multiple trucks with numerous daily service calls is communication. Without it, everything can fall apart. This is where Pattis presence is always appreciated as she can always be counted on when I need to reach out and touch base on things. Shes very consistent and has excellent communication skills, on top of this, she has a very natural professional demeaner which is always pleasant to deal with. We are always grateful for Mgmt trust to choose Nostalgics for any fireplace related services that may be needed and we are most definitely always happy to help and out another days work behind us. reach out anytime, Patti, your work and presence in the community is a huge PLUS for Santa Maria. thank you!
Name: T**** W*******
Date: 2022-07-26 17:04:37
Rating: 5
Comment: Sam Negley was extremely prompt and helpful when I requested a document. A pleasure to work with.
Name: G*** B*******
Date: 2022-07-25 20:34:52
Rating: 5
Comment: I recently needed to find a new place of residence on the central coast. With Pattis help I now have found a home in Nipomo. Working with Patricia Santos from Goetz Management made this a very pleasurable experience. I cannot thank her and their team to make this a seamless transition for me.Thank you Patti!
Name: S***** C******
Date: 2022-07-25 17:26:39
Rating: 5
Comment: I have been renting my property for 13 years. Recently Patti Santos came and inspected our home she is always very kind and Helpful. She was able to get us new floors and rain gutters also we were able to paint the inside of our rental. Everything went smoothly with Pattis Help. Thank you
Name: J** E*******
Date: 2022-07-14 19:16:38
Rating: 5
Comment: Patti Santos has always been very helpful in keeping our houses in Santa Maria in tip top shape and rented for a fair value. Thanks Patti!
Name: J**** M******
Date: 2022-07-13 16:27:31
Rating: 5
Comment: I was in a rush working on a closing a mortgage while rates were rising. Christine was available by phone (wow) and provided my document of request within a few minutes. It was not an ordinary request for her but she come through like a champion. Thanks for being available and quick to respond
Name: G*** C****
Date: 2022-07-06 22:08:26
Rating: 5
Comment: As a vendor for The Management Trust not only do we appreciate the opportunity to help their properties with Pest Control, but we also value the professionalism of their team members. Both Patti Santos and Katie Vogel are extremely proficient. We have come to rely upon their excellent communication and follow through from initiation of service through timely payment.On two recent jobs, one on Tiffany Park Circle in Santa Maria and the other on Price Street in Nipomo, Patti provided thorough contact in order to meet every detail necessary for us to perform our job properly. Thanks Patti and Katie for the opportunity to serve your clients!
Name: A*** P******
Date: 2022-07-01 21:14:57
Rating: 5
Comment: The Management Trust has been a long time client of Ever-Ready Electric. Thank you so much for your business, we appreciate it very much! Special mention to Leila Franck who is one of the Association Managers at The Management Trust. So easy to deal with, always great communication & smooth service request transactions - always makes my work easy. Thanks again The Management Trust & Leila Franck!
Name: L****** W***
Date: 2022-06-23 04:30:13
Rating: 5
Comment: Patti Santos from the Management Trust has been helping our family in managing my moms property in Santa Maria. She ensure that our tenants are happy living there and that rent is collected timely every month.Since Oct 2021, she has been diligently working on the termite infestation project. She is very organized, and working step by step to ensure we got the best bid for the project. Along the way, we also discovered other problem areas for the house, and she takes the time to evaluate the problems and communicate closely with me, so that I have enough information to make a decision on how to approach the project. She always provide a few options and guide me to a solution from her professional experience.With her kind help, I didnt have to travel back to Santa Maria to resolve the problems for the house. She is a blessing to us.I appreciate all her help and look forward to continue working with her in the future.
Name: L** M*****
Date: 2022-06-22 00:56:01
Rating: 5
Comment: It has been our pleasure to work with Patricia Santos at The Management Trust and I’d like to take a moment to share our recent experience.We are tenants of 9 years in the same residence and have always been impressed with the operation of The Management Trust, but over the last month I have seen Patricia go above and beyond for us, the tenant.She has energetically strived to help us accomplish so many upgrades and improvements to our property. She recently conducted our annual inspection and noted the many areas of our home that needed some TLC. She quickly relayed all the areas of concern to the owners and had our requests (and dream list) approved; including painting and refinishing our kitchen cabinets and the green light to paint our fireplace. But it didn’t stop there, she arranged to get us brand new plank flooring throughout our home. It was installed within days of approval and she continually kept us updated on installation and scheduled apts with service workers.Patricia thinks outside the box, shows Initiative in her work and truly cares about the tasks at hand, creating a bridge between the tenants and owners. Her customer service skills are beyond measure, she is quick and very dependable. We have been so impressed by her Diligence and her exemplary representation of The Management Trust. We can’t thank her enough for her hard work. Patricia is a wonderful asset to this company.
Name: D*** G****
Date: 2022-06-09 00:25:07
Rating: 5
Comment: I wanted to sincerely thank Sam Nedley for her recent assistance! Great Personality and smart! I’m selling my property on Via Mavis after 20 years with Creek Ridge Owners Association. Sam intervened with my real estate associate l, that communication proved to be successful in selling to a great new tenant at Creek Ridge Villas. A lot was accomplished! I am expecting the property to sell this month, June 22 Thank You Doug G
Name: J F**********
Date: 2022-06-08 02:16:27
Rating: 5
Comment: Patricia (Patti) Santos was my initial contact to secure a rental home and from beginning to end, she was incredibly professional, personable, and trustworthy. Its been a wonderful experience working with her and I would give her six stars if that was an option!
Name: J*** M************
Date: 2022-06-08 02:15:14
Rating: 5
Comment: Sam Negley is an extreme pleasure to work with when it comes to association concerns. Always friendly, courteous and professional.
Name: D***** H******
Date: 2022-05-05 21:26:46
Rating: 5
Comment: Sam has been so helpful! She has listened and responded to my questions quickly. Amazing customer service! Thank you Sam!!!
Name: o*** l*******
Date: 2022-04-29 20:54:27
Rating: 4
Comment: I too reside in the Somerset Gardens Complex In Santa Maria, CA. I have been here 4 years and was appointed to the Board this past December. I have been to all the meetings as a resident and now as one of the Directors. I am going to echo Jim Burubeltzs comments with regard to our past HOA Managers as well as our current Manager, Veronica Rodriguez. While I give 4 Stars overall I have to say however Veronicas efforts to bring this association back from where it was is exemplary and rates 5 Stars. She is however hindered by the fact the management has over tasked her with 10 other HOAs to manage far more than anyone should have to do thus diminishing the time she can spend giving the quality oversight needed. She however has defied the odds and has not lost step.I rate the Management (not Veronica) with 3 stars for inadequate staffing. This appears to be a systemic failure as it was evident prior to Veronica taking her current position.
Name: J** B********
Date: 2022-04-26 21:48:04
Rating: 4
Comment: I’ve been on the HOA Board of Somerset Gardens for the past 10 Years. In that time we have had probably 6-7 Managers. Some have been good and some not so good. Our current Manager, Veronica Rodriguez, was assigned to us in 2021. She had the unfortunate task of bringing our Assoc. back from it’s then unsatisfactory condition. Since Veronica has taken over the management of our association, things are getting done and problems are getting resolved and there is a cohesiveness between the Board and TMT. I look forward to continuing to work with Veronica.Veronica has done a good job with regards to Somerset Gardens and the 4-Star rating is not indicative of her actual rating. As a rule, I don’t give 5-Star ratings because it hinders the desire for continued improvement. So again, I say Veronica has done a good job and I look forward to continuing to work with her.
Name: C****** D****
Date: 2022-04-14 01:50:05
Rating: 5
Comment: Our experience with our Homeowners association to this point has been very good!!Samantha Negley has been very helpful as well as Cassandra Ruiz.
Name: G**** M****
Date: 2022-04-12 23:03:45
Rating: 5
Comment: I recently reach out to The Managment Trust and interact with Sam Newley. I was impressed how promptly she assist me and follow through with additional information -great customer service and helpful resolution. Thank you !
Name: K** R******
Date: 2022-04-07 23:12:13
Rating: 5
Comment: We have lived in our complex here in Santa Maria for almost 3 years and have loved it. Sam Negley is always very helpful and responsive when I email her about any questions or requests we may have. The Management Trust is overall a great company and we have loved their support.
Name: D***** P****
Date: 2022-04-07 20:06:20
Rating: 5
Comment: I was very impressed with Sam Negleys responsiveness to my email. She was polite, professional and provided me with the information I needed, quickly. Thanks Sam!
Name: M***** R****
Date: 2022-04-06 22:50:21
Rating: 5
Comment: The management trust and their staff is excellent to work with. I had the please of meeting them and my interaction with them have always been professional and timely. Sam Negley was a blast and her personality was awesome! I recommend them to anyone who is in need of their service.
Name: S**** Y**
Date: 2022-04-05 20:39:42
Rating: 5
Comment: Working with Sam Negley has been a blast. She is amazing and I feel the trust in The Management Trust because of her attention to detail and how quickly she response to any questions and concerns. This property is a professional company and I highly recommend Sam Negley as someone you can trust in.
Name: E*** M****
Date: 2022-02-18 05:06:17
Rating: 5
Comment: My husband and I recently moved into the area and are new to HOAs. Sam Negley has been nothing but helpful and kind as we start the process to fix up our back yard. She is quick to respond with any questions we might have and thoroughly explains everything we need to know. We appreciate her efforts and look forward to continue working with her.
Name: j**** t*****
Date: 2022-02-02 18:41:09
Rating: 5
Comment: Vanessa at Management Trust was extremely helpful to me. I am refinancing my home and needed some clarification regarding my HOA account for the lender. She stepped up and in a very timely manner answered all my questions. She promptly emailed a detailed explanation which satisfied the questions the lender was asking.
Name: J*** B********
Date: 2022-01-07 01:13:47
Rating: 5
Comment: Sam Negley had been our Southpoint Estates liaison and has been wonderful to work with. She has been a big help to onboard me as a newbie on the BOD. Yesterday she spent a large portion of her time helping to orient me to the MT website and BOD area of the website. I can be more effective as a Board member through the help shes provided. Sam has my gratitude.
Name: S***** W***
Date: 2022-01-06 21:58:59
Rating: 5
Comment: San at The Management Trust has been very easy to work with. I ask her for information and she sends it promptly. It has been a pleasure working with Sam.
Name: M*** A******
Date: 2021-11-16 23:16:50
Rating: 5
Comment: I have always had a positive interaction with the staff that represents my HOA. Sam Negley, especially, is prompt in returning emails and resolving issues that pop up from time to time.
Name: L*** J*** C******
Date: 2021-10-11 18:41:38
Rating: 5
Comment: Wow, I am giving 5 Stars to Sam Negley for the best customer service one could ask for. She is amazing and I put my full trust in The Management Trust because of her attention to detail and how quickly she helped me. This is a professional company and I highly recommend Sam Negley as someone you can trust with your HOA and Management needs.
Name: A*** C*****
Date: 2021-09-22 21:38:40
Rating: 5
Comment: We love working with the management trust. Samantha Negley is dedicated to her craft and her care of the HOAs shine through!Thanks Sam for being awesome.
Name: D***** D****
Date: 2021-09-18 15:02:35
Rating: 5
Comment: Our company provides the gardening service for one of the HOA’s Sam Negley manages. I appreciate how helpful she is, not only to the HOA but also to us as a contractor. She is, responsive, easy to communicate with and always expresses appreciation.
Name: S**** G******
Date: 2021-09-16 15:12:10
Rating: 5
Comment: We have been growing our business in the Santa Maria area and really appreciate the partnership and support we have experienced with TMT especially Sam Negley. She is great to work with and we appreciate her level of communication.
Name: C*** S******
Date: 2021-09-16 03:03:25
Rating: 5
Comment: Sam Negley from Management Trust has been a tremendous resource and help for our HOA in Orcutt. Despite the large workload coming from the many HOAs she manages she is able to provide us with timely and thorough service. From small things like sending out notices to residents, contacting vendors, requesting service to more time consuming endeavors like compiling annual financials she strives to provide the best service and maintains excellent communication with the board and other entities. Thank you Sam and the Management Trust! Keep up the good service!
Name: B****** W*****
Date: 2021-09-14 00:54:58
Rating: 5
Comment: Samantha Negley, TMT, is an outstanding employee and wonderful liaison for the home owners. She is highly professional, exceptionally well organized and very efficient. Every contact with her, in person and/or by email is a great pleasure.Barbara Walker
Name: M*** H***
Date: 2021-09-13 20:40:51
Rating: 5
Comment: I like to thank Sam Negley from Management Trust. I sent him an email with some questions and he replied back within a short amount of time. I really appreciated that. He was able to refer me to the proper individual that I needed to contact.
Name: J**** H*****
Date: 2021-08-18 22:47:27
Rating: 5
Comment: The team at Goetz Manderley has managed our family rental properties in Santa Maria since ~1986 and has ALWAYS done an impeccable job!! They are very communicative, proactive and reliable. We would be lost without them!!
Name: R****** R**
Date: 2021-08-16 23:36:21
Rating: 5
Comment: Big shout out to Sam Negley of The Management Trust. Sam is always right on the ball to answer any and all questions regarding my condo maintenance. I really appreciate her thorough and prompt replies to my questions.
Name: J** B*****
Date: 2021-07-21 22:54:06
Rating: 5
Comment: Debbie Kilroy went out of her way to help me with a site plan for a lot in Trilogy Monarch Dunes in a very timely manner. She saved us a few hours of leg work and I appreciate her help!
Name: M******* M******
Date: 2021-07-15 23:47:11
Rating: 5
Comment: I had the pleasure of working with Veronica Rodriguez on an HOA project in Santa Maria. She was able to efficiently provide me with all of the information I needed. Her demeanor is both warm and professional. I would highly recommend her and would do business with her again any day.
Name: P*** S**** S*
Date: 2021-07-12 19:51:25
Rating: 5
Comment: Samantha Negley is our go-to person for the Rice Ranch Shea Homes townhouse development. It is so important to we homeowners as well as the community as a whole to have a responsible, reliable individual to contact when there is a question or issue that needs to be resolved. Sam Negley has on several occasions been contacted by either my wife or myself and each time we have had a quick response with either a fix to our problem or an explanation. We rely on Sam and are so grateful to have her at our back. Wish we could give her TEN stars!!!
Name: B******* W***
Date: 2021-07-09 17:08:24
Rating: 5
Comment: Veronica Rodriguez is the kind of employee you want to have. As an agent in a fast moving transaction it can get stressful with all the moving parts and she was efficient, prompt and very informative I’m glad I was able to have her as a contact for information on a PUD in the Corral Creek Villas.Thank you Veronica!-Brittany WiseRealtor®DRELIC#02104215Walker and Associates PM and Real EstateDRELIC#01332760
Name: R**** a** L*** P********
Date: 2021-07-07 03:13:12
Rating: 5
Comment: We are preparing to move into a townhome in Rice Ranch and I needed to determine how we can place PODS to unload them. Sam Negley sent me the necessary paperwork, which I completed and submitted via email. I was expecting to have to wait days (or weeks) for HOA board approval, but Sam contacted board members and notified me of approval (it almost had to be after his regular business hours) THE SAME DAY! I am now able to schedule delivery of the PODS!! Absolutely stellar assistance.Thank you Sam!
Name: J*** T******
Date: 2021-06-30 17:50:29
Rating: 5
Comment: As a local VA appraiser, when I need critical information about a development, I am always grateful to discover that it is being managed by The Management Trust. They are always very responsive, polite and professional. I contacted Veronica Rodriguez today since I needed some important information. She responded immediately with the exact information that I had requested. Thanks again!
Name: L**** R********
Date: 2021-06-29 17:50:11
Rating: 5
Comment: Talia McGill from Management Trust/Santa Maria is worthy of 5+ stars. She was professional, knowledgeable and supportive in resolving issues with my mothers account. Talia was a tremendous partner working to support my elder mother and helping me to get to the bottomline to resolve. Management Trusts applications / tools, while in transition, leave much to be desired, but Talia helped me navigate and clear all issues. I am grateful for her support. She is a wonderful representative of Management Trust.
Name: L**** D********
Date: 2021-06-28 23:41:06
Rating: 5
Comment: I have worked with Sam Negley on many occasions. She is always professional and friendly. She is quick to respond and takes of issues in a timely manner. Thank you Sam!
Name: G***** M*****
Date: 2021-06-07 21:15:10
Rating: 5
Comment: Sam Negley was a great help assisting with HOA concerns and communication with the board. Excellent experience with Management Trust
Name: R**** P*****
Date: 2021-06-07 17:11:26
Rating: 5
Comment: Sam Negley is a super Star. She always helps me when I have a need or want. Thank you to Sam Negley.
Name: G***** M*****
Date: 2021-06-07 15:05:43
Rating: 5
Comment: As a Management Trust Trusted Partner, General Pavement Management (GPM) has worked with Goetz Manderlay and their managers for years. I especially enjoy working with Sam Negley because she genuinely cares about the communities she manages and takes a hands-on approach to solving problems. In my 30+ years experience, The Management Trust and Sam are as reliable as you will find for a communitys property management needs.Gordon Miller, CEOGeneral Pavement Management
Name: S*** O*******
Date: 2021-06-03 23:53:54
Rating: 5
Comment: I have worked with Sam Negley at TMT on the insurance side of their business and Sam is always professional and responsive to questions and concerns. Very much enjoy working with her!
Name: S***** K******
Date: 2021-05-21 02:46:36
Rating: 5
Comment: Samantha Negley has been an excellent property manager. She iscompetent, caring, and quick to respond to situations. She has done themost for our homeowners association since I have been on the board whichhas been approximately 15 years.
Name: D***** T*****
Date: 2021-05-20 21:19:02
Rating: 5
Comment: We have worked with Samantha for years. She is always respectful and courtesy when working with her. She truly is an asset to The Management Trust and our industry.
Name: S***** J******
Date: 2021-05-13 02:20:56
Rating: 5
Comment: Its been a pleasure working with Vanessa Silva at The Management Trust. I found her to be very responsive and customer focused. Thanks for your service...
Name: R****** H******
Date: 2021-05-10 21:50:31
Rating: 5
Comment: Samantha Negley helped me obtain the master insurance policy,and updated my email within minutes.Costomer service means,and has great value.Thank you.
Name: d****** o*******
Date: 2021-05-10 19:08:41
Rating: 5
Comment: Been in trilogy since sept 2020. had couple issues that hoa had to interfereafter contacting Debbie Kilroy problems seem to be solved. Debbie was very prompt in taken care of issues and also communicating with me
Name: J*** M
Date: 2021-05-06 13:55:34
Rating: 5
Comment: We have worked with Sam through our HOA trust and I have always appreciated her fast and friendly response. It’s comforting to know our home, our investment, and our family are in good hands.
Name: D** L*******
Date: 2021-04-23 22:08:43
Rating: 5
Comment: Sam Negley is our HOA manager. She is a great communicator and follows up promptly. I had to replace our garage door and she made the form/notification process very quick and painless.
Name: S**** M*****
Date: 2021-04-23 21:19:45
Rating: 5
Comment: I would like to thank Sam Negley for guiding me through the process of appealing to our HOA board. It was a process I wasnt familiar with and she guided me through it. I appreciate her time and patience.
Name: P****** I****
Date: 2021-04-14 15:43:36
Rating: 5
Comment: Sam Negley has been so helpful and patient in guiding me through the process of being a Board member.She answers my inquiries promptly and has gone the extra mile in helping me launch a project in our HOA.
Name: M**** F****** J*
Date: 2021-04-14 02:32:20
Rating: 5
Comment: Sam Negley was very helpful and prompt in responding to my request. As a Real Estate Broker Associate, time is of the essence during a transaction and Sam delivered. I appreciate her professionalism and cooperation very much!
Name: A****** M******
Date: 2021-04-12 21:32:34
Rating: 5
Comment: I required assistance this afternoon which was a last minute request from my lender and Sam was able to fulfill my request in minutes. Great customer service, very friendly. Thanks Sam!
Name: K****** K********
Date: 2021-04-09 21:56:01
Rating: 5
Comment: Leila Franck has always been extremely prompt in answering my questions and responding to my concerns. I’ve had a great experience communicating with her and she is quick to resolve any issues.
Name: D**** S********
Date: 2021-04-09 18:39:51
Rating: 5
Comment: I would love to thank Leila Franck and Christie Lang for an Outstanding job with supporting me through a difficult situation. They both went above and beyond to support me. They should be commended for their timely support and their professional guidance. Thank You Leila and Christie
Name: G*** P*****
Date: 2021-04-06 23:02:43
Rating: 5
Comment: I had an unresolved issue that had been dragging on since January of this year. I made several attempts in an effort to resolve things, unfortunately to no avail. Once I was fortunate enough to have Vanessa Silva available for assistance, she resolved the issue in one day ! She took time to review my back up information and over night the problem was solved ! I am so grateful ! Its a huge relief to know I had Vanessa willing to help me with this, and I am delighted! I appreciate it and I thank you ! I am grateful beyond words.
Name: J**** K******
Date: 2021-04-06 16:39:44
Rating: 5
Comment: My wife and I just moved into our new place a few months ago and are looking to do some upgrades and had questions on what the HOA would allow so we reached out to Sam Negley who was extremely helpful and timely in getting us answers to our questions and we look forward to working with Sam on submitting the application for approval on the project.
Name: I** O******
Date: 2021-03-31 17:47:49
Rating: 5
Comment: I have been interacting with TMT for a little over two years through Sam Negley. Sam has always been a pleasure to work with. She is prompt, professional and polite. I feel like I have my own personal concierge when dealing with Sam
Name: D**** M****
Date: 2021-03-26 16:37:51
Rating: 5
Comment: My experiences have always been with Leila and they have always been fantastic. She is incredibly prompt and professional and easy to work with - phone, email, whatever. I cant speak to the entire company but Leila has been so great that just for having her, the company deserves 5 stars. Dealing with HOA issues is usually a cause of major heartburn so her high-level customer service is GREATLY appreciated. I now look forward to these interactions :)
Name: M*** M*****
Date: 2021-03-24 05:54:29
Rating: 5
Comment: Veronica Rodriguez was very professional and responded in a timely manner to a common area issue that affected my unit. She was the liaison between myself and the homeowners association, and assisted in obtaining reimbursement for my expenditures. I am very pleased with her services and the outcome. Thank you very much, Veronica and TMT!
Name: J***** W*****
Date: 2021-03-24 00:47:55
Rating: 5
Comment: Veronica has been wonderful to work with. I can reach her easily and she always has been extremely helpful. She is good at coordinating us (JTS -tree service) with the HOAs she manages.
Name: J**** E******
Date: 2021-03-19 17:46:17
Rating: 5
Comment: I would like to thank Sam Negley and team for the timely response for documents I recently requested, help with setting up automatic debit for HOA fees, as well as the efforts to repair the gate in the recreation area. The team as a whole has been professional and courteous!
Name: s** o*****
Date: 2021-03-13 00:55:52
Rating: 5
Comment: I want to thank both Sam Negley and Cassandra Ruiz for their prompt and informative response for forms and information on yard improvement questions. Awesome to have them service our community.
Name: C******** H********
Date: 2021-03-02 17:41:01
Rating: 5
Comment: I have had the pleasure of working with Sam Negley on multiple security projects for her portfolio of communities. Sam is a true professional in this industry and displays the utmost respect for her board members. I highly recommend Sam to any community in need!
Name: E**** T*****
Date: 2021-02-24 16:05:42
Rating: 5
Comment: I’ve worked as a vendor for the management trust for years. I would like to say Sam Negley has been one of the best managers I’ve had the pleasure working with. Not only is she a great person, but she’s very detail oriented and very responsive with any questions Ive had regarding a property. It’s been a privilege working with the management trust and Sam Negley and I look forward a lasting working relationship.ErniePJD Landscape
Name: E** D****
Date: 2021-02-19 22:22:50
Rating: 5
Comment: Sam Negley is great to work with and extremely reliable. She answered our questions concisely and was very helpful when we needed assistance with an issue. Thanks for a job well done!We appreciate it!
Name: R*** N***
Date: 2021-02-18 02:11:44
Rating: 5
Comment: Asked a question about a past due bill that I had received. I contacted Sam Negley. Sam was unable to answer my question, but forwarded my question to the appropriate co-worker, Jason Jackson and within a short time, I had my answer. Thank you to Sam and Jason for your prompt assistance.
Name: D***** P****
Date: 2021-02-11 02:17:27
Rating: 5
Comment: Samantha Negley is always ready, willing and able to help with problems! She deserves 5 stars for all her help!! Great service!! Thanks, Sam!!
Name: C**** H*********
Date: 2021-01-26 01:36:46
Rating: 5
Comment: Our interactions with The Management Trust have been met with professionalism in as a warm and caring manner. My personal interactions with Sam Negley have been very pleasant and encouraging. I have a strong confidence that the issue we are working on will be successfully resolved.
Name: W**** F*********
Date: 2020-11-23 17:45:10
Rating: 5
Comment: I have worked as a vendor for countless property management companies and I have to say The Management Trust is one of the best.Ive worked with Veronica Rodriguez on several properties and she has always been very responsive and great at sending over the info I need. I have also had the pleasure of working with the rest of the team over at TMT and they are all great to work with.
Name: L** L*******
Date: 2020-11-13 23:20:47
Rating: 4
Comment: I have been on the board of our HoA a lot of years and have worked with a number of Association Managers. They all have contributed something. Sam Negley became our manager about 2 years ago and she is certainly one of the best.
Name: R****** S****
Date: 2020-11-13 19:13:18
Rating: 5
Comment: Management Trust is a very reputable company. It has been a pleasure working with them over the past several years. Our experience with agent, Veronica Rodriguez, has been exceptional and very professional. Great company!
Name: A***** V*********
Date: 2020-10-17 18:54:22
Rating: 5
Comment: I have only worked with Leila Franck but she is amazing! I generally don’t like HOAs although I know they are worth it but she definitely renewed my faith in the HOA management. She is VERY responsive and helpful. She obviously tries to balance the needs of the Las Brisas residents while staying within the limits of her job. She does that extremely well and it sure goes a long way!
Name: G*** S****
Date: 2020-10-09 17:05:59
Rating: 5
Comment: Talina has been amazing to work with. She is very responsive and knowledgeable. Please let her know that we enjoy working with her.
Name: T****** L*
Date: 2020-10-03 06:35:27
Rating: 5
Comment: Vanessa is an amazing and helpful contact for my HOA. I had several problems and every time I reached out to her, she makes sure to reply quickly the same day with a resolution. She has great customer service!
Name: K**** L
Date: 2020-09-21 18:41:25
Rating: 4
Comment: Veronica has been a good contact for us for our HOA. We had an exterior water leak and despite having to email and call a few times, we did hear back and someone was sent out the very same day it was reported. This was a relief as it was a Friday and we worried wed go the whole weekend having to turn our water main off and on.
Name: s********** m************
Date: 2020-09-15 02:25:00
Rating: 5
Comment: Veronica is always willing to help and quick to respond. She always has a smile and is very easy to work with. Shes on top of our associations activities and very quick to get things done. I really appreciate working with her!
Name: S******* P*****
Date: 2020-09-11 00:18:36
Rating: 5
Comment: Management Trust is a top notch property manager! They go above and beyond to get tasks done. I appreciate their professionalism and great attitude. At the Celebration properties we have Veronica Rodriguez representing us and our homeowners couldnt be happier.
Name: D**** W*********
Date: 2020-07-18 06:57:33
Rating: 5
Comment: I havent had much experience with The Management Trust, but Leila F. is the contact for the Las Brisas Neighborhood. She is very responsive via email and was able to get a request I submitted processed in less than 24 hours!
Name: C********** B****
Date: 2020-03-16 15:39:12
Rating: 5
Comment: This is an amazing office! Everyone is always so welcoming. Thoroughly enjoy working with Vanessa Silva. She is always extremely nice!
Name: J** I*******
Date: 2020-02-25 20:04:25
Rating: 5
Comment: As a soon to be homeowner at the Rice Ranch in Orcutt I called Sam to get some questions answered, regarding our property once the completion of our home construction is finished. Sam not only answered all of my questions, but she also emailed me all of the literature that spells out just about all of the do’s and dont’s for the Association requirements for a home owner at the Rice Ranch in Orcutt. Thank you Sam, for your patience and assistance.
Name: T** K****
Date: 2020-02-15 07:50:54
Rating: 5
Comment: Veronica Rodriguez did a fantastic job communicating with me about the scope of work and was accessible for answering all of my questions. It was a pleasure working with her.
Name: D*** C**
Date: 2020-02-13 20:02:55
Rating: 5
Comment: I was referred to Jerome Stevens to research financial information for our Home Owner Association. Jerome not only exceeded my expectation, he did it in a remarkably amiable way. Great combination of business acumen and high like-ability.
Name: S******** F******
Date: 2020-01-31 20:35:06
Rating: 5
Comment: I was missing an important piece of documentation for my borrowers loan file and reached out to Sam Negley for some contact info. Instead of the contact info I asked for she gave me the documentation I needed. Not only did she go above an beyond by providing more than I asked for but she did it quickly and in a very personable and professional manner. Kudos to Sam, this 5 star rating is well deserved!
Name: T** C******
Date: 2020-01-30 04:28:54
Rating: 5
Comment: We have the pleasure of working with Veronica Rodriguez at TMT. Veronica exemplifies just what a professional manager should be. Her honesty and professionalism is unmatched. We truly enjoy working with Veronica
Name: J***** H*****
Date: 2020-01-07 06:26:06
Rating: 5
Comment: I just want to say thank you to Vanessa Silva. When I had an incident happen at my apartment complex, Vanessa was so helpful, kind, and very professional about everything. I really appreciated the fact that she was very quick to respond to me and answer any questions that I had. Thank you again!
Name: C****** N***** f** L*** L**
Date: 2019-12-20 20:43:41
Rating: 5
Comment: I have very much enjoyed working with Samantha on several of her Association accounts. She enthusiastically represents her clients and is always prepared to discuss their issues in a robust and professional way. - David Loewenthal
Name: A**** B**********
Date: 2019-12-12 21:38:52
Rating: 5
Comment: Samantha has the one trait that all vendors who work with management companies want; great communicative skills. You always know you will get a timely call back and she will let you know exactly what is expected. Combine that with great professionalism and you have a great person to work with.
Name: T***** P***
Date: 2019-12-09 22:00:30
Rating: 5
Comment: Have the pleasure of personally working with the wonderful team at The Management Trust and with Samantha Negley. TMT and Samantha are always prompt to respond to emails and phone calls and are able to effectively service the clients we represent.
Name: T***** G*****
Date: 2019-12-09 21:24:09
Rating: 5
Comment: On behalf of attorney Jeff Beaumont and Beaumont Tashjian, our law firm has had the pleasure of working with Samantha Negley to serve our mutual clients. Samantha is very responsive to client requests, is knowledgeable of the industry, and has the ability to effectively communicate with general counsel the legal needs of the community when necessary and appropriate. Samantha is an overall delight to work with!
Name: D***** H***
Date: 2019-12-07 10:04:21
Rating: 5
Comment: As a member of our association board will do I’ve had the privilege of working with Sam Negley over the last year. She’s very efficient and knowledgeable about our condo complex and is always extremely supportive when faced with any issues. We are in great hands with Sam and I know I speak for all of us when I say we truly appreciate all she has done for us!
Name: D**** G****
Date: 2019-12-06 21:47:33
Rating: 5
Comment: Sam Negley is a great addition to TMT team. She is very professional, friendly, always willing to help, responds quickly to questions or requests for information and is a pleasure to work with!
Name: G*** S****
Date: 2019-12-05 23:19:12
Rating: 5
Comment: Working with Management Trust for for the past 4 years has been great, they have great response time to issues and make you feel a part of there team. Working with Samantha Negley has been great as she always makes herself available for follow up to any issues in the field and she makes us feel a part of her team.Gary
Name: E*** J****
Date: 2019-12-05 23:18:58
Rating: 5
Comment: I have had a working relationship with Management Trust for over 25 years and have found the managers to be very professional in their approach. Most recently Sam Negley who is responsive and works together efficiently to get the project done.Highly recommend Sam and Management Trust
Name: M*** C******
Date: 2019-12-05 23:17:29
Rating: 5
Comment: I had a question and it was answered promptly. The Management Trust is very professional. Samantha is very responsive and gets things done! I really appreciate being able to reach out, and having an answer so quickly!
Name: S****** R****
Date: 2019-12-05 17:32:16
Rating: 5
Comment: Our company has worked Sam Negley for a couple years & have always had a pleasant experience. Sam is very knowledgeable & always willing to help where she can.
Name: B****** S*****
Date: 2019-12-05 17:25:08
Rating: 5
Comment: I want to just take a minute and acknowledge Sam Negley, Im the Office Manager at Central City Towing, and it has been such a pleasure working with Samantha. Shes so professional, kind, prompt, and Very on top of things. Sam is definitely a 5 star worker :)
Name: A*** E**
Date: 2019-12-05 16:33:45
Rating: 5
Comment: Ive worked with Samantha Negley when I was either a HOA Board Member, or as a concerned Home Owner. She has always been helpful, and not critical of my frequent questions, as some might be. I enjoy working with her and look forward to doing it for a long time.
Name: E***** Z*******
Date: 2019-12-05 16:06:52
Rating: 5
Comment: Weve worked with Samantha Nagley for several years. Weve found her to be professional and knowledgeable about her industry. She is a true professional. I would highly recommend her.
Name: S**** A***
Date: 2019-12-05 14:27:39
Rating: 5
Comment: Sam Negley of TMT has been extremely helpful in our community, we have a unique HOA in a rural area along with a water company but Sam has always been up to the challenge!
Name: B**** B********
Date: 2019-12-05 03:00:10
Rating: 5
Comment: Working with TMT Santa Maria has been nothing short of spectacular from a vendors perspective. Their professionalism exemplifies how all property management should be represented. I have had the privileged of working with the majority of the office and they all have been great to work with. Samantha Negley always goes above and beyond to make sure her clients and vendors are on the same page. Kudos to TMT and Sam for always delivering!
Name: T**** R*******
Date: 2019-12-05 00:41:52
Rating: 4
Comment: Sam Negley does a great job as HOA manager. She is a hard worker who never gives up, even during the most frustrating of times.
Name: G**** M****
Date: 2019-12-05 00:29:19
Rating: 5
Comment: Dam Negley is the best. She is keeps our meeting on track, addresses any concerns or issues and is a pleasure to work with.Grace M
Name: R*** M******
Date: 2019-12-05 00:05:20
Rating: 5
Comment: I deal with Sam Negley of The Management Trust often and she is always easy to work with and pleasant in nature. That means a lot to me in an ongoing work relationship. I recommend Sam & The Management Trust!
Name: K****** K*****
Date: 2019-12-04 23:42:22
Rating: 5
Comment: Samantha Negley has worked above and beyond to meet the needs of our HOA. A dedicated employee of TMT. Thank you Samantha for all you have done.
Name: A*****
Date: 2019-12-04 18:16:47
Rating: 5
Comment: Over the 30+ years that Ive owned my property Ive never come across a property manager as responsive as Sam Negley with Management Trust. When Ive phoned regarding a matter on my townhome, it is taken care of efficiently and expeditiously. Thank you Sam.
Name: M***** Z*******
Date: 2019-12-03 22:46:46
Rating: 5
Comment: I am extremely grateful for Jerome Stevens always going above and beyond every time I ask a question or need help navigating HOA related accounting questions. He is prompt, friendly and makes sure processes are understood and not just simply answered. Thanks Jerome!
Name: A*** F*********
Date: 2019-12-03 20:13:17
Rating: 5
Comment: Where to start...Ive rented a property thats managed by the Management Trust in Santa Maria for just under 6 1/2 years now, and have nothing but good things to say. My initial property viewing was very easy to schedule, and the application process was a breeze. If I remember correctly, it was $25 to apply, which isnt as good as free but totally doable and easy enough to swing. I know application fees can be a bummer when youre applying to rent through multiple agencies, but I understand the purpose. But on to the more important part of the review...Vicki and Katie (my main points of contact in the rental department) have been outstanding. Theyre both very professional and easy to reach, and really quick to respond to the various things that have come up over the years. When weve had any maintenance issues, Randy and Derrick have immediately worked to resolve things, and theyve both really gone above and beyond the call of duty to help -- even after normal business hours. The folks in the office have been great, too -- lots of friendly, smiling faces to greet you when you walk in to the office.Ive had a few issues that required contractors (most notably a kitchen remodel and some plumbing work) and the contractors the have been hired have all been professional and helpful, too.Theyve recently moved offices, and the new location is a nicer building with a lot better parking, and they seem to manage a portfolio of really nice homes and commercial properties.As much of a bummer as it is to pay the high rents that the Central Coast struggles with, the people at the Management Trust take a lot of the sting out of it. Everyone Ive interacted with over the years has been great, and Vicki, Katie, Randy and Derrick really stand out!
Name: J*** A*****
Date: 2019-12-03 01:56:03
Rating: 5
Comment: Working with this company to maintain HOA standards and regulations has been seamless with quick responses. I had the pleasure of working with Samantha Negley and she’s been fantastic to work with when I’m unsure about HOA regulations.
Name: U***** N
Date: 2019-11-01 18:53:51
Rating: 5
Comment: Jana Clark provided excellent service in a timely fashion allowing me to enter into the weekend without concern. She assisted me to resolve a financial matter. Thank you Jana for your expertise. ; ) U N
Name: M*** M******
Date: 2019-09-21 01:53:58
Rating: 4
Comment: Desiree Garcia was extremely helpful. However, it took far too long to be able to answer a simple question. More than a day. And the rest of the staff didn’t seem to have much of a sense of urgency. Plus, when the clerical staff are busy, the number gets routed to the Bakersfield office. Then you have to explain your issue all over again, just to be told that they can’t help me because they are not my local office. Sometimes frustrating. But again, Desiree Garcia was very helpful and pleasant.
Name: C******** T
Date: 2019-09-11 01:43:37
Rating: 5
Comment: I am so happy to have been working with Sam Negley. She is super responsive and helpful with everything I need. I truly appreciate her professionalism and work ethic!
Name: T**** V***
Date: 2019-08-30 18:44:58
Rating: 5
Comment: Our company works with Management Trust often, and we just completed another project at a local HOA. Veronica Rodriguez was always helpful and courteous and provided us with excellent service. We appreciate working with such great people. Thank you Mgmt Trust and thank you Veronica Rodriguez - looking foward to more projects in the future!I wanted to add to my review to include the great service we get from Debra Lewis. Shes top notch as well!
Name: T**** S******
Date: 2019-08-30 03:10:09
Rating: 5
Comment: I recently purchased a new to me home and have had a couple issues with the HOA so I reached out to Leila Franck for help. First, Leila is fast to respond and gave me the answers/direction I needed to appropriately take care of my issues. Secondly, I also really appreciate Leilas follow up. Leila should be commended for her hard work, professionalism and simple kindness.
Name: L***** P***
Date: 2019-08-29 21:28:58
Rating: 5
Comment: Staff at this office are wonderful people; very personable and understanding. I moved to SM from out of state a few years back after a nasty divorce that left me literally bankrupt. Vicki and her staff helped me to get one of their rental properties when no one else trusted me due to credit issues. They quickly respond and take care of property malfunctions, and really care about giving an excellent service to both tenants and owners alike. Thank you!
Name: k***** r******
Date: 2019-08-28 23:42:46
Rating: 5
Comment: Amanda Mansfield is amazing. A true super star! Very helpful and professional. She was able to get things moving that had previous stalled, and followed up along the way keeping me informed of what was going on with our ARC applications submitted to our HOA. THANK YOU AMANDA!
Name: A******** C********
Date: 2019-08-18 05:30:53
Rating: 5
Comment: A highly professional organization with friendly, supportive staff, especially Amanda Mansfield who served as my main contact with the Trust. My project was carefully reviewed and handled with respect--thats what you want in a management organization. Real people, real help, real fast!!
Name: S**** S********
Date: 2019-08-10 20:29:25
Rating: 5
Comment: Katie Vogel - Katie took charge of renting our townhouse. She was extremely helpful, anticipated what needed to be done before I asked, was professional, and kind. She answered all my emails and phone calls promptly. Great to work with.
Name: J***** K***
Date: 2019-08-09 19:31:52
Rating: 5
Comment: Recently I contacted my HOA about my fence stain and Samantha Negley has been amazing in her quick responses and her information was so helpful. She is the best!! Thanks a lot Sam Negley!!!
Name: S**** D******
Date: 2019-08-07 03:48:51
Rating: 5
Comment: I’ve worked with the Management Trust personnel at Monarch Dunes on several committees and called upon them on other occasions to address or assist with issues that have arisen. I have found them to be accessible, receptive, responsive, courteous and effective. Thanks in particular to Rochelle, Carolyn and Debbie for all the work you do in and for our community.
Name: D***** D***
Date: 2019-07-31 14:35:39
Rating: 5
Comment: Sam Negley is very knowledgeable and a great asset to Management Trust of Santa Maria. She is works very hard to provide information to help our community run smooth and is very nice.
Name: R***** M*****
Date: 2019-07-25 22:59:41
Rating: 5
Comment: In live in Oak Creek Villas and have had severe interactions with my property manager Leila. Whether it’s a problem or even just a quick question, she has been amazing in her quick responses and great follow thru. Nice to have her as part of the team that manages our place!!
Name: M******* M******
Date: 2019-07-25 16:23:32
Rating: 5
Comment: My experience with the Management Trust has always been positive. I recently worked on a project with Samantha Negley at the Santa Maria office. Shes so friendly, informed, down to earth, and easy to work with! I hope to have many more projects with The Management Trust. They have a lot of nice people working there and are easy to do business with.
Name: A***** V*********
Date: 2019-07-24 15:21:15
Rating: 5
Comment: I am writing this to give Samanthe Negley the credit she deserves. Although she has several accounts in her basket, she has always been available to resolve any problems that arise. And she is prompt responding when we call her. My only fear is that she will be promoted to a higher position or moved from our account and we would then have another manager that would not match the high standard she has set. No matter what position she has or will have, she is an asset to The Management Trust.
Name: S***** P*****
Date: 2019-07-24 12:35:17
Rating: 5
Comment: Sam Negley is the best! Sam gets the job done, but mostly I give her 5 stars because she’s responsive. Issues and problems have solutions, but only if you can communicate with your property manager. I offer my thanks to Sam.
Name: E*** T*****
Date: 2019-07-24 04:10:39
Rating: 5
Comment: Property management is often made or not by the quality of the manager. Samantha is GOOD! Shes fair, knowledgeable, accessible and has a good head for working with diverse types of people.
Name: M**** E*******
Date: 2019-07-24 03:02:21
Rating: 5
Comment: Samantha is our representative from TMT and I am pleased to have her on our team! She’s very friendly and always willing to help. Her professionalism and personality make our meetings run smooth. She’s always available and quick to respond to questions or concerns. Having open communication is a must and she’s always returning calls or emails promptly! Thank You Samantha for all your help! Highly recommended to ALL!!!
Name: N*** Z*********
Date: 2019-07-24 02:21:48
Rating: 5
Comment: Samantha Negley is our representative from the TMT. She has been with our board through some critical changes and has helped us navigate these seamlessly. Her professionalism and attention to detail are a credit to herself and the The Management Trust. We always enjoy having her at the meetings and trust her advice.
Name: J*** S****
Date: 2019-07-23 00:46:59
Rating: 5
Comment: I am writing this review to give a big thank you to Veronica Rodriguez who I had a pleasure of working with these last 2 months. She was very punctual which made my job so much easier. Very accommodating to my schedule. Great communication!! Thats a plus for our company. I would highly recommend her to ALL. Thank you again Veronica Rodriguez.
Name: R***** R**
Date: 2019-07-22 20:07:28
Rating: 5
Comment: I want to thank SAM NEGLEY at the management trust for helping me get things together with the company and finding ways to help with the HOA that is in charge of our community she worked hard to get them to understand my situation and help me get things moving forward. Thanks again Sam for what you did.
Name: T*** K******
Date: 2019-06-27 19:15:37
Rating: 5
Comment: Samantha Negley has worked with my board of representatives for sometime now she is always on top of her game ready to help in anyway and very much appreciated. Todd Kolesar regency Estates vice president
Name: J*** K****
Date: 2019-06-26 21:10:26
Rating: 5
Comment: Veronica Valli has been extremely helpful with any encounters or letters we have received from the HOA that are in question. She is super professional and always responds in a timely fashion. We have had the best customer service because of Veronica.
Name: P****** B***
Date: 2019-06-03 12:43:48
Rating: 5
Comment: I am pleased to tell you about Linda Mootry at the Management Trust. Even though I have limited experience dealing with others at the Management Trust, everyone there has been very friendly and attentive. Linda Mootry, however, is over the top, wow! When I call or email, she responds right away, and if she does not have a solution right then, Linda gets back to me immediately with one. She treats any issues I might have as her own. I can tell by her regular emails to the neighbors how much she cares about our neighborhood. It was as if she lived here, too. Turns out she does live here! How great is that? The person you want looking out for you is your neighbor. My wife and I feel fortunate to have Linda and the Management Trust as our advocates. Thank you!
Name: T*** C******* I******** & F******** S********
Date: 2019-05-30 02:39:02
Rating: 5
Comment: Samantha Negley is a very professional and dedicated HOA manager. It is a pleasure working with her. She provides an outstanding service and works in the associations best interest. I highly recommend her!
Name: M*** G**** (*** B********
Date: 2019-05-29 23:36:15
Rating: 5
Comment: Samantha Negley is always professional and kind. Any time I work with her, she makes the job go smoothly. It is a pleasure working with her.
Name: H***** R*****
Date: 2019-05-29 23:05:48
Rating: 5
Comment: Sam Negley is an amazing HOA manager! She’s always seeking the best solutions for her communities and is an amazing advocate for them. Highly recommend!
Name: A***** B******
Date: 2019-05-29 22:00:44
Rating: 5
Comment: The Management Trust does a great job in all aspects of our HOA. Sam Negley is an awesome manager. She is very competent and friendly. She is the best!
Name: L**** S****
Date: 2019-05-29 21:53:54
Rating: 5
Comment: Samantha Negley is the best representative we have had from The Mgt Trust. She is on top of all aspects of our HOA and very efficient and super nice. You are very lucky to have her as an employee.
Name: D**** M*******
Date: 2019-05-24 03:37:50
Rating: 5
Comment: My Husband and I bought a condo in Lompoc a few years ago. At first we had a Community Manager that was ok, then we got someone completely AWESOME. Raeanne Ladwig is just exceptional, she has put in so many hours to make our complex become a beautiful place to live. Even with some board members, and ex board members fighting every step of the way Raeanne has maintained a professional attitude.When there has been questions, she hears our concerns, and helps to come up with a solution. When something seems to be wrong, or not working, she immediately takes actions to get the issues corrected (ie calling the electrician to get property lights back on, getting vandalism repaired)Raeanne Thank You!
Name: j** m*******
Date: 2019-05-23 23:10:33
Rating: 5
Comment: Devin Langely was terrific to work with while I recently represented a seller of a property in Santa Ysabel Ranch, where Devin manages the HOA. There were a couple of unique circumstances with my client, making certain normal practices nearly impossible in the situation. Devin was willing to listen to the specifics and make a conscience decision to allow a temporary exception, assisting in closing the sale comfortably for all parties.It is rare these days yet SO refreshing to experience reasonable people who can see when there are situations that may need to find a way to the same end, but by a little different route. Devin was that reasonable person, and everything worked out well for everyone all the way around!Thank you Devin!!
Name: J*** M******
Date: 2019-05-23 20:02:13
Rating: 5
Comment: Over the last several years it has been a pleasure working with Devin in the Paso Robles Office, she is professional, competent and always willing to go the extra mile. The world could use more like her, always positive and friendly.
Name: J**** K******
Date: 2019-05-23 01:33:26
Rating: 5
Comment: I worked closely with Raeanne Ladwig of the Lompoc Office during a major reconstruction project of our property. She took over in the middle of the project after our manager left the company. She was up to speed quickly and a pleasure to work with. She is a wealth of knowledge, intelligent and understanding. I learned so much from her. She is up-to-date on the laws regulating HOAs, kind, cooperative, and very efficient in her job.When I read some negative reviews of the Management Trust, from my years on the board as President and in other positions, I know what the employees often have to put up with from some resident owners and renters. These people resent living within the rules and regulations that maintain the appearance and property values of the property. They should not be living in HOAs. I like the HOA concept because I know my neighbors will not be allowed to accumulate trash and junk cars on the property.After owning property managed by The Management Trust for over 21 years and having recently sold (downsized) and moved into a self-managed HOA, I truly miss the professional management from a company that is current on the laws, reserves, and timely repairs of the property. I would give them 10 stars if I could.
Name: D* P*******
Date: 2019-05-23 00:08:59
Rating: 5
Comment: My HOA works with Devin Langley in the Paso Robles office. She is tremendously knowledgeable as to the proper workings of an HOA. I have worked with her as a member of the HOA board, as well as a committee chair. Devin is easy to communicate with, and has been flexible, responsive and dedicated to our HOA. I recommend Devin and The Management Trust without hesitation.
Name: M*** H********
Date: 2019-05-22 23:23:24
Rating: 5
Comment: I have worked with Raeanne Ladwig for years now. She is consistently on the ball with all of her associations and always does what is in the best interest of the community at hand. The Management Trust is a great company with great people, and Raeanne is a prime example!
Name: h***** g*****
Date: 2017-05-12 16:10:07
Rating: 5
Comment: We have been with The Management Trust for over 8 years. We own property in Santa Maria CA. They are professional and always helpful.Pay your rent timely, do not cause property damage and be sure you do not disturb those around you when you rent. The Management Trust is doing their job as managers, if this is considered rude, rent elsewhere.Sincerely, Trudy Govers
×
Name: A******* C******
Date: 2024-06-28 18:23:49
Rating: 5
Comment: Had wonderful service from Holly, she was very quick to respond and happy to help me.