The Phone Repair Shop in Sterling Heights
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Sterling Heights, Macomb County, Michigan, US
Site: https://www.sterlingheightsphone...
- Monday:10AM–8PM
- Tuesday:10AM–8PM
- Wednesday:10AM–8PM
- Thursday:10AM–8PM
- Friday:10AM–8PM
- Saturday:10AM–6PM
- Sunday:12–4PM
I had my 6s screen repaired at this store about 6 Weeks ago. About 1/2 price as Apple Store. Friendly and prompt service while I waited. Maybe 20 minutes. Today, I took the phone back after iOS update, touch screen was randomly unresponsive. Didnt have receipt, and the staff could not have been more friendly and understanding . They replaced screen (of course it wasnt acting up in store) at no charge. It may not have even been defective screen! But I feel very confident in referring their services to friends and family - and any readers of this review in SE Michigan. It was a pleasure doing business with the phone repair shop!! Thanks guys!!!
These guys helped me out & went above & beyond to deliver SUPERB service! I hardly ever write reviews but after coming back 3x for multiple devices service just got better & better!! Id recommend The Phone Repair Shop to anyone & would choose these guys any day over a typical device provider that treats you like a number!
My parents took my iPad mini 2 to get the screen and LCD fixed. It was a good price and a good repair, and my parents said hey received excellent service, but the glue job on the screen wasnt the best as my iPad screen keeps popping up. I called today to see if they could fix it for free, u dear the warranty, however no one answered the phone. I anticipate it is just a busy day, but I still want to make sure that I can get my screen re glued soon. A revision to this review will be posted soon, after actions are taken. Overall, so far, great service and I recommend it!
Reasonable prices & fast service! I was thinking of replacing my Galaxy S5 because it needed a new charging port, had a damaged camera, and a broken screen. Figured Id stop in and just ask for a quote. They fixed EVERYTHING for only $200 and gave it back to me in less than an hour. A new phone would have cost me 3 times that, and now my old one is as good as new! Randy even hooked me up with a complimentary screen protector! You guys rock, and have a customer for life!
I went in with a broken screen and cracked camera on my phone. They did a very nice job on it. Like you cant even tell its been fixed. I dropped it off and got a call about 45 minutes later it was ready. I will definitely recommend this place if you need a phone fixed. There price was reasonable too compared to other places I called.
Went in a few weeks ago and brought two iPads and and iPhone for screen repair and paid for the cost that apple was just going to charge me for the iPad Air! They finished the job in the same day. Very friendly and professional. I recommend them to all my family and friends now. We aren’t having any issues and my kids are happy to have their iPads functioning again. Had to come back and give these guys a good review, they deserve it!
I went in to get my screen repaired n my charger port repaired I dropped it off at 12:30 they told me it was gone take them 1 hr to an hr n a half I call back at 3 they say it’s not ready then they called at 4:30 saying it’s ready I went to pick it up the screen was not glued on all the way so I had to go back once he game it back I didn’t check the phone till I got home the screen still wasn’t glued all the way on plusnthe charger port didn’t work I paid 159 plus the screen doesn’t dim all the way down it flashes about 3-4 times before it dims
Awesome! Fixed my screen with no issues and my phone is like brand new. When i left, my phone kept on saying that there was moisture in my charger port so i took it back and with no hesitation they looked at it right away. They found mold in my charger port! They replaced the piece for an awesome price since it happened to go while it was in their possession. Forver going here for any phone issues!
MY phone was broken and I went to another place to get fix (spent 80.00.) Long story short the person who fixed it didnt provide a quality service therefore the phone screen broke again. I was so pissed. I randomly did a Google search for IPhone Repair Sterling Heights. I called and spoke to Randy and he quoted me over the phone, I told him my situation about how I just paid money to get this screen fixed. He was very supportive and offered a nice deal for me. The service was FAST, quality and I would recommend this Iphone repair to anyone! He also showed me some quality cases for my iPhone at a decent price (cheaper than most places)THE CUSTOMER SERVICE WAS EXCEPTIONAL. IF YOUR IPHONE NEEDS ANY TYPE OF REPAIR THIS IS THE PLACE TO COME TOO!!!
Not satisfied they messed up my Samsung S8 I took my phone there back in July to get the screen fixed they charged me 185.00 to fix the screen it was working fine up until just a week before Christmas the battery became extended the the screen quit working because they didnt use the correct parts to fix it .So then I took it back to them they said well now the battery needs to be fixed they said it would be another 170.00 to fix that .Really they messed my phone Up! Then had the nerve to think I was gonna pay another penny so they can Jack up my phone again then give me another excuse for telling something else needs to be fixed on it so they can RIP me off! Again..Long story short because I still owed 250.00 on the phone and Wasnt gonna pay another dime to fix a phone I cannot use I ended up having to switch phone carriers so I could get a whole new phone..So now to add insult to injury I took it to a reputable phone repair place on van dyke to see if I could still get the battery fixed so I can at least get a store credit for my new phone which I didnt really want to be forced to buy a whole new phone and have to go to a whole new carrier this whole ordeal has caused me a lot of stress .This was not good time for me because Im already financially strapped right now as it is ..
Great Customer Service. Honest and very reasonably prices. They told me if they couldnt fix it , they would still look at it and no charge. Fixed my daughters iphone in less than 30 minutes. Didnt think it could be fixed, was dropped and wouldnt even turn on. These honest people fixed it for a great price. Thanks again and wouldnt go anywhere else to have a phone fixed. THANKS !!!
I was referred here from the metro pcs just a couple doors down and Im glad they sent me heree. The price was just a fraction of the cost and quote that I had gotten from 3 other repair places. The guy was fast and got all my pictures retrieved. Id definitely recommend this place to anybody I know.
Great job repairing my iPhone 4S. My Wi-Fi and Bluetooth failed due to poor IC connectivity. I went to two other repair shops. One said they would not risk repairing. The other recommended getting a new phone. Neither knew how to repair easily by reflowing the solder. Bluedot knew what was wrong and did the repair in less than 30 minutes for $20. Thank you!
My Galuxy S5 charging cover broke off and I went crazy trying to get it fixed. Ordering the kit online cost more for the shipping than the actual item. Found these guys on the internet and I am all set for $15 dollars. I also got a glass cover for my phone for 15 dollars. Who says that Zag brand is the only glass cover! Theirs costs $39.99 at Best Buy; these guys sell it for less. Come here everyone! What are you waiting for!Thank you!
I shattered the screen on my iPhone 6. When I took it into this location for repair, they replaced the screen in 20 minutes and were very friendly. The only odd thing was that I had to go down a few stores (to the MetroPCS location) to pay for the service. Other than that, definitely recommended!
Went to have phone checked for an issue, phone came back CRACKED top to bottom and blamed my friend saying, you must have cracked it. It was not cracked when he took it back there.. Guy played the victim and gave an attitude when offered to pay to fix her phone screen talking about it was out of his pocket Yeah, because he broke it. He paid because he felt guilty for breaking the thing yet would not admit or apologize. Lying wont get you anywhere and God sees everything.
I went to this place with my 1st iphone because it was shutting off when battery got under 20%.After talking to the rep he said its probably the battery.When i picked up my phone it wouldnt connect to any carrier or wifi.They told me to take to apple.After spending 2-3 at apple they said who ever opened the iphone has stuck something like a screwdriver in the motherboard and the iphone was garbage.I had to buy a new one.The second one was my sons that i also took there few weeks before mine for a cracked screen.He ask if i wanted a original or aftermarket screen.I went with the original for extra money.Well that screen broke again this week so i took it to a different place and they told me it was a aftermarket screen.I will never go to this place again 2 phones 2 bad jobs lots of money out of my pocket
Total reviews rating 4.7
97 Reviews for The Phone Repair Shop 2023:
Review №1
2022-04-14Went in to this repair shop with my iPhone 12 Pro Max the back was completely shattered and the screen was popping out, that’s not all they give very good prices on repairs and they have this deal with a tempered glass screen protector if you get a screen repair they will give you $10 off of a tempered glass screen protector, anyways he got my phone fixed in just 4 hours! Other repair shops were almost double the price and said it would take a day or 2, they have high quality accessories I bought 2 chargers a case and a screen protector all for just $60!, they are a boost mobile and a repair shop I got my mom a nice little cheap phone
Review №2
2022-04-13Marten, Martin, Stavro are all awesome! Took great care of me! Found me the perfect CUTE cases and I’ve been looking for something nice forever. I will defiantly be back!!
Review №3
2022-03-30They fixed my iPhone 11 Pro Max for a pretty good deal and it was like new
Review №4
2020-12-21I came in today with a broken screen they fixed my phone in a matter of 15 minutes it was amazing. I thought I would have to come back hours later. And the price was GREAT! They were upfront and honest. If you want fast service and great prices, this is the place to go!
Review №5
2020-10-30The only place I go, to get my iPhone and iPad fixed. Literally I won’t go anywhere else! These guys are amazing ! They are super nice guys and really hardworking, they are so professional and very honest and they explain everything to you about your phones issues, so you know you are in good hands. They are very fair with the prices, they are a lot cheaper then most phone repair shops. ( trust me, I call around for the best prices ) They always fix my phone within a half an hour. So I never wait that long and it always works perfectly and if they are additional problems I have, they make sure that I am aware and always give great deals to fix it. I always recommend this place to everyone I know.
Review №6
2021-02-09This experience was so great and quick and effective! I came in with my IPhone 8 Plus , (Ik I still have a home button 😂) and it was literally done in less than ten minutes for $65. Theres also a 90 day warranty if any issues ariseI recommend this business for efficiency and quality ☺️
Review №7
2020-04-17I called up to a couple phone repair places in the area and this place had the best prices. I brought mine & my girlfriends iPhones in. My screen was cracked, but hers was SMASHED, missing pieces of the glass. Just horrible. The guy working was GREAT! He had both phones fixed, looking brand spanking new! Service was super fast too! He threw in screen protectors for free! We decided to buy some cases because we don’t want to go through this again. He assembled everything for us. We absolutely love our phones now. I would recommend this place for everyone that needs their phone fixed! ⭐️⭐️⭐️⭐️⭐️
Review №8
2021-05-05Have been coming here for years. Just this past week took 3 phones in for batteries and replacement charging port and they charges me what Apple wants for 1 battery for one phone. 3 phones fixed in about 50 minutes. Thank yoh. I highly recommend.
Review №9
2021-05-23Had a bad experience with these guys!! Brought in my 11s max to replace screen they said 190 I said no problemI come back after an hour the guy give me my phone back saying I repaired your phone but your Face ID and face recognition won’t work 😡It was working with my broken screenI have insurance on the phone which I could paid same amount of money for my deductible and had everything workedMy screen colors are not the same as they used to beThese guys didn’t bother calling me to tell me Face ID won’t work and if it’s okay to continue repair or notThe guy with beard kept giving dirty looks like I shouldn’t be complainingWon’t be doing anymore business with these guys neither should you
Review №10
2021-08-07MARTIN IS AWESOME !Bestbuy geek squad told me my iPhone XR speaker set was shot… $399 trade up for refurbished phone.I had a 2nd opinion, and thank hod for that… there was dust and dirt on the earpiece speaker that you really couldn’t see. He cleaned it out and it souds like factory again! And get this .., NO CHARGE !!Youda Man !HIGHLY RECOMMEND!!!-DS