In-store shopping
Yes
The Salvation Army Family Store & Donation Center in Bay City
Categories
Location on the map
Bay City, Bay County, Michigan, US
Service options
Delivery
No
Health and safety
Staff required to disinfect surfaces between visits
Yes
Safety dividers at checkout
Yes
Accessibility
Wheelchair-accessible car park
Yes
Wheelchair-accessible entrance
Yes
Planning
Quick visit
Yes
Payments
NFC mobile payments
Yes
Phone: +1 989-686-4162
Site: https://satruck.org/
Site: https://satruck.org/
Opening hours
- Monday:10AM–6PM
- Tuesday:10AM–6PM
- Wednesday:10AM–6PM
- Thursday:10AM–6PM
- Friday:10AM–6PM
- Saturday:10AM–6PM
- Sunday:Closed
The Salvation Army Family Store & Donation Center in other cities:
Comments (121)
Dropping off donations is easy and convenient! Pull up on the side of the building under an awning and volunteers will come out and help you unload, if needed they will get it out for you. They will give you a receipt for tax purposes also. Inside, the store is clean and well organized. The staff is friendly and helpful. Each week they change the sale items according to price tag color. The doors are not automatic, but the aisles are wide and easy to maneuver with wheelchair or other assistive device. Great place to find great deals!
Love this place. There are different color tag specials everyday. Call ahead. Clean!!!!Love the new renovated store....I live on a restricted budget and people ALWAYS think I purchased from department stores. I love looking good for less 💗..lol..
Great store i like going there and seeing what kind of things they have in. Only thing is they have a couple of women who work there who are very rude all the time. If you dont like the job then dont work there. I understand we all have bad days but how can you be haveing a bad day all the time? Other then them 2 workers its a great place the rest of the women out front are very nice and helpful.
This location is cean ,bright , staff friendly . This location is large so its easy to get around . Prices good . Stock good . Quality items . I liked that the staff took the time to create art bags with loose things ! My grand daughter and i call them mystery bags .
I love this store. The prices are true thrift shop values. I have never been in a more organized and clean second hand store. One of the main reasons i go back so often. It is Always a pleasure shopping there.
My visit was nothing to brag about. I was not greeted upon entering the store but this may have been due to the fact that the employees were discussing the behavior of another patrons child. As I went to check out another conversation was occurring about a different customer situation. I found this to be very unprofessional and counterproductive. Besides that the store was clean and organized.
I absolutely love the new changes. Very clean and awesome environment. Each time I go in Im satisfied with my personal experience. The staff is outstanding! Theres always more than one deal of the day. Keep up the awesome work. Thanks for the nice change.
Their prices have gone way up. Supposed to be a thrift store. Cleaner and organized. Clerks are always nice.
Not taking toys or board game donations. Also prices are very high. Cheaper to buy kids clothes at Walmart. $7 for a pair of used little boy shorts? Give me a break.
50% off day not everything included got to checkout employees seemed stressed and slightly rude not the friendliest and one cashier wasnt happy when she got a customer mumbled under her breath very short with people asking questions as a former retail store manager you not only prepare your store you prepare yourself and your staff as well so your customers have a enjoyable shopping experience and were more likely to come back 🤷♀️🤷♀️🤷♀️🤷♀️🤷♀️
Prices have gone up DRASTICALLY. Get ready to pull your wallet out, not to buy anything, but to check and see if you have enough money to shop here. Makes Walmart look like the dollar tree.
I dropped off 3 bags of clothes into their drop off after hours Box and was waiting because I was on the phone in the manager came out yelling at me telling me that I had to leave or she was calling the cops!!! Was not a nice woman at all, her name was Teresa. I shopped here about 4 days a week and because of her I will not be returning. Nor will I be donating to that Salvation Army anymore. She was very unprofessional and I will make sure that my friends and family know to donate elsewhere.
1 cashier, a very slow cashier. 10 people in line waiting and some people put their stuff down and left it took so long. I spent more time in line checking out than I did shopping.
Always a good place to find bargains. Layout of store is good, aisles wide enough to get by, organized, friendly staff. Looking forward to the 5 for $5 on clothing items 10/20/18.
I like how clean and organized it is, but Country & Western music does not belong on in these stores. All over the US when I go to these thrift stores Christian music plays. Here they play some fuzzy country music channel. Even though we have 3 Christian radio stations that come in crystal clear.
Very organized, great prices for resale shop, and staff treats you really well. More/better signage would be a huge +. Great resale store overall.
Good prices and items. The store is cleaner than most thrift shops Ive been to. Staff is friendly and helpful.
That is the lowest I can give.. Bought a dryer and it didnt work so instead of just letting us that it back it was nope, youre out 50.00 for trusting us and were not going to correct a wrong sale.. Done with these useless places!! On to Goodwill!!
Prices are reduced on certain days like 50 % on certain things also nice clean linen and children clothing great character blankets for kids priced 3.99
Ever since they remodeled, it now has a much better organized, higher class of items that are still cheap with features such as public restrooms which a lot of thrift stores dont have.
This is a really nice thrift store. Nice people and lots of good furniture at good prices.
Everything is sorted by color and size and type. Its simple to find what youre looking for. And things you didnt know you wanted! Prices are very reasonable
These people have lost their minds lately. Ice skates are $18?? Can buy them on Ebay for that. You guys get this stuff for free. Wow! When you still have this stuff months from now, maybe you will get it.
Some of the prices are very high for being a thrift store. Customer service was good though.its kind of confusing to look for things because its all kinda mixed up in certain places.
Best store in Bay City! The workers there are always friendly and helpful and I can never leave without buying some really great treasures! 😁
Nice and clean store. Found a few items and then thanks to the woman checking me out I went back for two more.....lol
The cashier was talking about me and my son to other costumers right in front of us. Very very rude and I wont be back.
There are a lot of clothes there for those with growing families and you can find bargains on some items if you are up to the hunt. Nice big store.
They are the most organized one and the employees are very helpful and kind
Good selection some prices are close to retail on new items. On average prices are fair with lots of stuff
I lobe coming to this place you always find something you like or need. Good prices an amazing workers.
Very friendly staff and Nicole the manager is fantastic! Always clean and well organized store!
Great prices, usually good selection. Nice people work there
Nice store but they sell broken things and for 3rd party store they over charge almost everything.
Its a thrift store, the service is alright and the selection is also alright. Not much else I can say other than 👍.
It is awesome. They got lot good stuff over there.
I get over to this store monthly and always find something at a great price.
I always find nice gifts and books. Lookin forward to the big Labor Day Sale!!!
I Think its pretty Kool.. I like there Prices with Awesome Stuff..
Clean, well organized, busy, not enough staff. Wait time to long
If youre looking for good deals and the best prices this is the place to go for secondhand stuff
Great selection, very nice. helpful staff, clean
I went in here looking for furniture but they didnt have anything. But they are good
Great sale going on for clothes. Today and tomorrow half price.
Love 2 shop there. Very friendly staff. Martha and Sue!
Best place to donate. They help people with addiction problems. Very pleasant and helping with accepting donations.
Very nice place with a good selection of pre-owned items at a good price.
Nice, a little expensive but they cleaned up the store allot in the last years...
Nice helpful staff, clean, well lit. Good prices.
Extremely high prices, I will never go back!!!
Great finds every time, clothing is nearly new, love this place.
You can get a lot of good low price good clothes there
Nice people here we need a store in Westbranch too! Please come up there
Wonderful people and great deals each week
Love to shop here. Very clean anf friendly
This is one of my favs! Great scores and lots of vintage too!
Great selection of winter coats for kids the day I was there.
Good bargains but their philosophy is a bit harsh and judgemental.
It seems like they are selling down in order to close.
Ok so prices are to high for one and the manager there is so ignorant and mighty.
Always a fresh selection and some fun finds.
Always clean and organized, good quality stuff
Very clean! Well organized! Ill be back!!👍
Don’t wanna accept anything anymore! Take ur stuff to goodwill!
Unless youre looking for clothes theres really not much there.
Smaller SA. Clean and decent selection. Helpful staff.
Awesome awesome great people love the cleanliness staff is inviting. Coming back soon!!!!!!!!!!!
Clean store love the half off tag sales
Great place to find used idems and help your community
A lot of things are overpriced not a great selection
Best prices. Great staff.
Smells funky but they have alot.
2 pricey 4 being a thrift store......
I can always find something that I cant live without
Good deals and you help people.
Love checking it out for some bargains.
Nice store prices too high.
Very clean environment always someone to help you
Lots of clothing. Good prices
A bit pricy and the clerk was rude
Great deals, and friendly crew
I found what I was looking for and a good price
Great place, prices and people!!
Nice place now that it is cleaned and organized
Found some great deals!
Prices were high in my opinion
Pretty generic Salvation Army store.
Great place, clean and organized
Great clothes selection
Clean Store ... Good Deals ...
Nicer then most thrift stores
Pritty big very clean
People were polite and helpful
Always a great value.
Very clean and organized
Nice people and very helpful
Average Salvation Army store
Take all my old stuff here
A little bit expensive
Very helpful people
Love it
Love shopping here
Great stuff
Good store
Nice
Friendly place!
Helpful Not
Smells moldy
Okay
Clean
Selection was minimal
Total reviews rating 4.1
121 Reviews for The Salvation Army Family Store & Donation Center 2023:
Review №1
2022-08-19Nice very well organized fairly priced way better than the goodwill down the road!
Review №2
2022-06-13I got some spoons and another can opener that opens the top of the can. Also a pj short set. A Stone Co leather organizer purse, two sun dresses and an interesting basket box. I also got a Vera Bradley purse and a couple skirts. I love this store, always something interesting!
Review №3
2021-10-05Decent (mildly overpriced) stuff- but a friend and I came here a few months ago. We both work retail and try to make sure to never go to a store close to closing time. The store closes at six, and we got there at five to quickly grab a few shirts. At five fifteen the employee started shutting the lights off all around us, and yelled over to us that they were closing in a half hour (try forty five minutes) and that we needed to hurry up.At five twenty we had finished picking up a few items and went to checkout. At this point the employee had ALL the lights off, and without even looking at us told us to take our clothes off the hangers ourselves since she was now in a hurry. Granted, usually my friend and I do this anyways, but the employee was very rude. She was yanking the items from our hands to scan them, and didn’t say a word to us for the entire rest of the time.We were both very confused, as we left the store with about forty minutes to go until their actual close.
Review №4
2022-06-18Huge selection, great prices and wonderful staff!
Review №5
2022-08-02Not good stuff and way over priced!
Review №6
2020-03-27Absolutely awesome! Wish I had more time to shop there.
Review №7
2020-02-15Mostly cloths not a big plus size selection cashier was slow and not friendly
Review №8
2022-03-25They dont accept donations on Thursdays but theyre very helpful when theyre open.
Review №9
2021-09-22I understand policy is policy but I’ve bought three electronics (lamp, toaster oven, and coffe pot maker) and all three items are useless. None of my stuff even turned on when I plugged them in. They will not refund me my money because “all sales are final” the worker told me that they check all items before displaying them for purchase but that’s a load of bs because they don’t
Review №10
2022-02-17Very nicely organized and some good deals, but overall over priced for donated items.