The Salvation Army Family Store & Donation Center in Canton

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Phone: +1 734-416-1925
Site: https://satruck.org/
Opening hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:Closed
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Total reviews rating 4.2

199 Reviews for The Salvation Army Family Store & Donation Center 2023:

Review №1

2022-04-04

Very good for finding odds and ends , household and kitchen ware, some items are bit pricey but the you find other items that are a real deal, you have to take your time and look around. I usually find what I’m looking for. Good selection of clothes. Sometimes they have a lot to chose from in furniture. Well worth coming out to browse around.

Review №2

2022-08-05

Horrible management with terrible customer service. If cashier forgets to put your PAID for items in your bag they will not let you come back to get them as they lost them, even though it’s completely their fault. Save yourself the headache and go elsewhere.

Review №3

2022-03-17

Every time I’ve dropped off donations at this location, the staff have been rude &/or unfriendly. The only reason I can think of is that they’re not treated well by the management. (It trickles down.) I’m doing the Salvation Army a favor since the big wigs of this corporation are doing quite well off the things I (& many others) have paid good money for in the past. Do better Salvation Army.

Review №4

2022-06-23

Greedy. Completely overpriced. Golf clubs behind the counter for $50+ each. Rock band drums for $40. Clothing pieces ranging from $9-$15. Remember, they get this stuff for FREE.

Review №5

2022-08-20

We have donated a lot over the years to many different thrift stores in different states. This was the worst donation experience we have had. Felt judges and treated poorly. Clearly, the donation team is not interested in accepting or offloading loads larger than a couple bags in the trunk of a car.

Review №6

2019-03-11

The Salvation Army Family Store & Donation Center on Joy Road is a very large concern.  They have a wide variety of clothing in good condition.  The prices are a little high for some of the items.  I would be careful about the furniture from this location.  It’s not that it’s bad I would just ensure it’s cleaned before you bring it in the house.They have limited reading materials, which is a surprise because the place is so big.  They have lots of older records and tapes and things like that.I enjoy their knick-knack area because it is sorted by color.  It’s always an artistic experience to wander around in that section.  The prices, though, again, are a little for a thrift store.  Electronics is limited.The service is fine.What they do have in abundance and quality are bicycles.  If you’re looking for a child’s bicycle or and adult’s then this is the place to start shopping.  The prices on the bikes are generally reasonable.

Review №7

2022-08-22

I was looking for an evening dress, and found the perfect dress. Like it was made for me. At an astounding price

Review №8

2022-04-26

I shop here a lot and I donate even more. It has gotten much worse though. Today I waited over an hour just to drop off a trunk full of stuff because they are now going through everything you drop off to make sure its not junk. It takes forever. Then when I got to the front they dont want you getting out of your car. Last time I didnt and they took things out of my trunk I did not want to donate so I have to get out to show them which stuff is the stuff to be donated and they got rude with me about it. I dont give to Goodwill because they are so greedy and overpriced but now Im not happy with this place so I need to find a new place to donate

Review №9

2022-02-10

If I could give a -1 as a rating, I would.There was a reason why I stopped going to this dump yet I thought Id give it another try.BIG MISTAKE !!!!!I am incredibly AMAZED at the attitude I received from Karla as she rung up my sales.Today, February 10th, was a discount to teachers /educators etc. I cleared it first, with another employee to verify before I stood in line. They confirmed it. I stood in line & Karla rung up my sales and she argued & told me over & over that I was WRONG & I needed PROOF. I showed her my staff photo on line and work emails proving I worked in the Religious Education department at a local church. She finally said, Im done with this discussion and I will give it to you THIS time, but thats it!Who the HELL does she think she is??? What a RUDE & ANGRY individual. If you hate your job honey, then leave. Dont turn your negativity on others. Find another profession sweetheart. To make matters worse, when I got to my car I noticed she never even gave me the discount.This Salvation Army STINKS!!!!!Way to go Karla.....not only are you rude, youre an idiot to boot.

Review №10

2022-07-09

Website says they are open, however they apparently do not accept donations during store hours! Drove a long way to find out they open but won’t take my donations!

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