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Phone: +1 734-495-1847
Opening hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:9AM–4PM
  • Sunday:Closed
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Total reviews rating 4.6

63 Reviews for The UPS Store 2023:

Review №1


This is absolutely the best UPS store that I have ever visited. The staff is always so friendly, smiling, and comforting. They greet you when you are inside whether it is to say hello, or we will be with you momentairly. I have grown to know them and they have grown to know me. JEFF IS AWESOME. He is so super duper cool. I had something that I wanted to be printed in a larger size, and he said that he will look before printing to make sure it looks good. What do you know. I got that call within hours. I also get multiple copies there when I could go else where. Well worth it.

Review №2


I have been using the Mailbox service for over 4 years now.Jeff is an awesome guy. The staff is very friendly and helpful.You cant find another UPS store with this level of service.I have been to several other UPS franchise locations for shipping.

Review №3


Customer service is everything and these folks are excellent! Jeff is always courteous, professional, and goes out of his way to be helpful. His staff are very pleasant, and the store is always clean. I would definitely recommend visiting this branch!

Review №4


Ive stopped by this store many times to do returns and for some reason one of the employees, deshawn is his name I believe, seems to ignore me. He lets me wait while he helps other younger women who come in behind me. I’m not sure if it’s an age thing or what but today he offered to help another girl who came in after me with a drop off and told me to wait. Then he got on the computer and did nothing to help and instead made me wait for the other associate who had other customer while he played on surfed the web. I’m frankly tired of being treated this way at this location. I understand Amazon might not be fun to do but I wait patiently in line like everyone else and just want to do my return and go.

Review №5


I never write reviews, but the service here is exceptional. The staff are always friendly, helpful, and efficient. Consistently great experiences with everyone who works here.

Review №6


The service here is very good. It is convenient to my business when I need to ship or receive parcels. I have found a reliable business partner. Their printing services are of fine quality at a reasonable price.I went there the other day to have some documents validated. The technicians here are personable and knowledgeable. Great customer service!

Review №7


Every time I visit the Michigan Ave UPS store I find myself consistently impressed with the level of customer service from the staff. While in line today I saw one of the staff helping a woman carry packages from her car into the store and I so appreciate seeing this kind of above-and-beyond service. Its quite a thing when the level of customer service provided makes errand running such a pleasant experience.

Review №8


I’ve been to this location a handful of times, and each time I’ve had an amazing experience with Employee 176661. He is so friendly, helpful and willing to go above and beyond for my needs. Also, he asks how you’re genuinely doing. He wanted to ensure my package arrived in pristine shape (I had strings and tags for a Secret Santa recipient), so he offered to box it up to avoid any damages. Employees like this make me want to continue seeking business at this establishment.

Review №9


Love this location. Staff are always friendly no matter how busy they are! Very efficient.

Review №10


This location has outstanding service. I was in there yesterday to drop off 3 packages and it went as smooth as possible. The gentleman named Jeff was the one who helped me out and he did an outstanding job. He was respectful, knowledgeable, fast and efficient. Even though this location is a little further than another UPS store to my house, its definitely worth a few extra minutes to go to this one.

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