Wheelchair-accessible entrance
Yes
The UPS Store in Saline
Categories
Location on the map
Saline, Washtenaw County, Michigan, US
Accessibility
Phone: +1 734-944-7447
Site: https://locations.theupsstore.co...
Site: https://locations.theupsstore.co...
Opening hours
- Monday:8:30AM–7PM
- Tuesday:8:30AM–7PM
- Wednesday:8:30AM–7PM
- Thursday:8:30AM–7PM
- Friday:8:30AM–7PM
- Saturday:10AM–4PM
- Sunday:Closed
The UPS Store in other cities:
Comments (30)
I Moved to the Saline area last year. I have used this location to send packages on multiple occasions.. extremely friendly staff.. always helpful and will go out of their way to assist you.. they try their best to reduce wait times when they are busy. Very quick and efficient.I typically do not leave online reviews of businesses but I had an experience at this location that I must share.. I am writing this review to give credit to a young lady that helped me last week, around 4 PM Wednesday Aug 26.. I was under the impression that I had a UPS drop off but my package was FedEx . I did not know where to go to drop my FedEx package off and a kind lady went out of her way and looked online for me.. provided 3 locations nearby where I would be able to drop my package off and double checked that they were open. She made sure I was certain of where to go before I left . Although I did not have any business to offer this location on that date, she still helped me.. Even though I did not ask! I was completely shocked at how helpful she was. I am 45 years old and can say, these types of people are not found at many businesses! Her kindness made my entire day. Put a smile on my face. Unfortunately I did not catch her name. Thank you UPS Saline.
Coming from a local Saline Property Management company , we had to come to UPS Saline store for an emergency printing service needed and unfortunately I had an extremely bad experience. I called previously to my visit with specific questions of cost, size, and type of service (Needing to budget prior to service for billing purposes) and upon arrival - the service workers were initially friendly and helpful. However, things quickly went downhill when they were unable to easily use and understand their own equipment, they couldnt collate my pages and I had to do them myself manually, and the final cost was almost double of what they estimated for my price when done. Stating, that I didnt tell them I wanted color on the phone, which was just not true. Additionally, the wait time was long, but they were busy and it was reasonable - however, after mentioning my shock of the increased price, one of the women argued with me! in front of all these other customers, and she practically told me I was lying, which was not the case. Normally I am very reasonable - but with all these problems and how I am honestly a bit insulted.... we will not be returning to this store, nor would we recommend services to this store, especially with printing needs. Who knew 11x17 color copy prints would be so difficult to have made. I was very disappointed and insulted with the way my service and job was handled in full.NOTE: My anger stems from having to go to our construction site immediately after the print job and collate them myself, on site, in my car- in Michigan winter weather..... frustrating. They also couldnt staple them....
First I had a bad experience at the store in which the cashier overcharged me, did not help me, and told me they could not print my document because it was a USPS label. I left a bad review and I got an even worse response from corporate! I have no problem giving them multiple negative reviews if this is how not only cashiers but also corporate treats customers! I will never utilize any type of UPS services again and I advise others to do the same!
The staff was nice and all but the overall self serve computer was a rip off. I had to print off of google drive and their printer wasnt corresponding to a normal print layout so I needed help. Every minute you use the computer you are charged, even when you are waiting in line to ask for help. I ended up paying for 25 minutes of service when realistically I only used about 5 of those to print.
Extremely friendly service. I called ahead of time to get some documents notarized and send a package. They actually stayed open past closing time to help me get my work done.
I was just trying to call to get a simple answer. Spent 5 minutes in an automated system. Gave up and went to fedex store.
I have been using this store for as long as they have been open and the service has always be excellent.
Their staff is amazing and always gets the job done fast. They are immensely helpful in many different ways and i would definitely recommend them!
Had a very unpleasant experience in store then got an even worse response from corporate when trying to talk about it! Do not visit this location. The staff and management are terrible.
Talk about fast, I needed over 2000 copies done for work and needed them the next morning. They were done and at a great price!
Small town class and customer service all the way each and every time!
Showed up 10 minutes after they closed in the man unlocks the door to let me in and drop off my package thank you so much!
The staff was polite
Great service, All went well, accomplished what I wanted to get done.
Website says 24 hour mailbox service... this is NOT the case. The in-wall drop slot is also blocked off. RIDICULOUS.
Great Service and very helpful!
Quick drop off for things that Amazon messes up
Just all together bad staff
Pleasant, nice and fast service!
Friendly, quick and efficient.
Total reviews rating 4
30 Reviews for The UPS Store 2023:
Review №1
2021-12-24We use this place a lot for Amazon returns and other things. My husband is usually the one who goes in, but hes had great service. Its usually a very quick trip, even when they are busy. They are helpful and nice as well.Highly recommend for easy shipping.
Review №2
2022-01-22I called and spoke to the staff this morning about laminating a snake skin from my kiddos birthday. We arranged a good time to stop by and attempt it. The machine requires a short wait to heat up and we strategized the best way to do it since it was a one shot ordeal. The plastic guide on the laminating machine was a small clearance and our fear was it catching and tearing the snake skin. There was a small vulnerable section that was already tore from when the snake originally shed it.Ultimately, I decided to take our chances and with 2 staff helping me we slowly were able to feed it through their machine and oh man, IT LOOKS FANTASTIC! I could not be happier and my kid is ecstatic!Thank you to Raj Gill and the whole staff for being polite and utilizing your resources to help me provide a lasting memory for my kiddo!The UPS Store is a great asset to our community! Thank you again!
Review №3
2022-01-08I had an international shipping issue that this store helped me with. UPS corporate was very difficult and made the issue much more difficult to resolve, but the manager here at the local store helped me out.All of my previous experiences with this store have been great: smooth, efficient, and friendly.
Review №4
2022-02-17We ship from this location frequently. Staff are very helpful and always polite, even when the store is busy. I have never had poor service at this location over many years.
Review №5
2021-10-29The employees of the Saline UPS store are all very helpful, nice and professional. Its pretty busy whenever I am in there and it cant always be easy, however, I am always treated with patience and respect. Raj did a great job helping me today. Thanks you!
Review №6
2022-01-01This was one of the best customer experiences I have had.The employee went above and beyond to help me scan, print, and email my documents. It was a tedious task and I am so grateful for the help.Id recommend this location to family and friends.
Review №7
2020-12-02The UPS store in Saline is the place to go if you have treasures you need to get anywhere in perfect condition. Their wrapping and packing is beyond perfect. They treat each item with loving care. Everything arrives just the way you left it at the counter. Robert takes pride in his store. Don’t hesitate to send out any family heirlooms no matter how delicate.
Review №8
2021-05-13The absolute best experience Ive ever had with a shipper. Their task was to ship a very difficult large object for me they packed it professionally was very reasonably priced couldnt be happier with them. Thank you Raj ! Your the best
Review №9
2020-07-27Friendly, hard working and reliable. I love this UPS store! They have marked the floor with X’s for safe distancing and every time I have gone there, everyone wore their masks! Thank you UPS store for doing your part to Lee is all safe :)
Review №10
2021-01-27This is a fantastic UPS location and I always enjoy stopping in here. Raj and her team do a great job of accepting Amazon returns and assisting with any shipping questions I have, and the service is fast and friendly. Keep up the great work!